Owner's Manual

Appendix
Troubleshooting
DME64N/24N Owner’s Manual
64
The panel controls don’t work. The Panel Lock function is engaged. Disengage the Panel Lock function. Refer to the “Panel
Lock” section on page 39.
No DME64N/24N is assigned as the zone
master.
For each zone one DME64N/24N must be assigned as
the zone master. This can be accomplished via the Utility
display “Net” page described on page 48 of this
document.
The IP address is not set properly. Set an appropriate IP address. This can be
accomplished via the Utility display “Net” page
described on page 48 of this document.
User-defined parameters
cannot be edited.
The user-defined parameter lock function is
engaged.
Disengage the user-defined parameter lock function.
This can be accomplished via the Utility display “Lock”
page described on page 50 of this document.
Scenes can be recalled but not
stored.
The scene store parameter is set to “Disable.” Set the scene store parameter to “Enable.” This can be
accomplished via the Utility display “Lock” page
described on page 50 of this document.
Can’t open the Utility display. The Utility display lock function is engaged. Disengage the Utility display lock function. This can be
accomplished via the Utility display “Lock” page
described on page 50 of this document. If you have
forgotten your password contact your Yamaha service
center or representative.
MIDI messages cannot be
transmitted or received.
The connection cable is not properly connected. Make sure the connection cable is connected properly.
Power to the MIDI device is not turned on. Turn power to the MIDI device on.
Set the MIDI transmit/receive channel of the
MIDI device to match the DME64N/24N channel
setting(s).
Set the MIDI device MIDI channel appropriately.
The DME64N/24N MIDI parameters are not set
up properly.
Properly set up the DME64N/24N MIDI parameters. MIDI
setup can be accomplished via the Utility display “MIDI”
page, as described on page 52 of this document.
Scenes cannot be recalled via
MIDI Program Change
messages.
The MIDI settings may not be properly set up to
allow Program Change message reception.
Make sure that the MIDI receive channel and other MIDI
parameters are set up to allow Program Change
message reception. MIDI setup can be accomplished
via the Utility display “MIDI” page, as described on page
52 of this document.
The appropriate scene numbers are not
assigned to the Program Change numbers
being received.
Use the DME Designer application to assign the
appropriate scene numbers to Program Change
messages.
There is no data in the scene you are attempting
to recall (only scenes containing data can be
recalled).
Use the DME Designer application to create scene data
that can be recalled.
The MIDI Program Change table has not been
set up.
Use the DME Designer to set up the MIDI Program
Change Table as required.
Parameters cannot be edited
via MIDI Control Change
messages.
The MIDI settings may not be properly set up to
allow Control Change message reception.
Make sure that the MIDI receive channel and other MIDI
parameters are set up to allow Control Change message
reception. MIDI setup can be accomplished via the Utility
display “MIDI” page, as described on page 52 of this
document.
The MIDI Control Change table has not been set
up.
Use the DME Designer to set up the MIDI Control
Change Table as required.
Parameters cannot be edited
via MIDI Parameter Change
messages.
The MIDI parameters may not be properly set up
to allow Parameter Change message reception.
Make sure that the MIDI receive channel and other MIDI
parameters are set up to allow Parameter Change
message reception. MIDI setup can be accomplished
via the Utility display “MIDI” page, as described on page
52 of this document.
The MIDI Parameter Change table has not been
set up.
Use the DME Designer to set up the MIDI Parameter
Change Table as required.
The audio signal sounds slightly
out of synchronization.
The Cascade connection unit number setting is
incorrect.
Set the correct unit number of the cascaded units. This
can be accomplished via the Utility display “CASCAD”
page, as described on page 55 of this document.
The headphone output is not
muted when the [MUTE] button
is pressed.
This is normal. The level of the headphone output can be reduced by
using the [PHONES LEVEL] control (but cannot be muted
completely).
AD824 or AD8HR cannot be
selected from the HA setting in
the HA page.
The connecting cable has not been properly
connected to the [REMOTE] terminal.
Make sure that the cable is properly connected.
The AD8HR/AD824 power is not turned on. Turn on the power of the AD8HR/AD824.
The “Remote” parameter is set to “COM
(RS232C).”
Turn off the AD8HR/AD824 and set “HA Control (RS422)”
for the Remote setting in the “Misc” page, then turn on
the AD8HR/AD824.
Symptom Possible Causes Possible Solutions