User Manual

Appendix

Troubleshooting

I cannot use the DM3 Editor to operate the console

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If you are using a wired connection to connect the computer and console, is the LAN cable connected

properly?

Connect the computer to the network via a network switch.

You can also connect the computer to the DM3 series console directly using a LAN cable.

(

If you are using a wireless LAN to connect, is the LAN adapter set up properly?

Check whether the wireless LAN adaptor is connected to the wireless LAN router of the network to which

the DM3 series console is connected.

Check that the wireless LAN adaptor has been turned on.

(

Is the LAN cable of the network switch or wireless LAN router connected to the network connector of the

DM3 series?

Connect DM3 to the network connector instead of the Dante PRIMARY/SECONDARY connectors.

(

Is any antivirus software or other resident security software running?

Communications may not operate normally when a firewall function that includes antivirus or other

security software is running.

Appendix > Troubleshooting