User manual

FAQ/Troubleshooting
iXOS-JUKEMAN 2.2 User Manual Pre.12/97262
Note, however, that some instances of bad CD tags are due to the fact
that not all jukeboxes adhere the convention that the CD is inserted label
up into the slots.
The testcd takes very long
This is again a problem of your hardware. Some CD drives and recorders
need much time to read a CD or to detect that it is empty. iXOS jukeman
assumes that it is much better for you to wait a little till you eventually can
read the CD than to return that it is a bad CD (what we can't know before-
hand).
9.4 iXOS-JUKEMAN Writer
Error message: BUFFER UNDERRUN
If you are not sure about the qualities of your hardware, you should first
simulate the burning by using cdglow's -p option. This option simulates
the writing as closely as possible, meaning that the only missing action is
the real burning on the CD. If you get a buffer underrun error in this mode,
you should either lower the speed of the recorder by means of the -f op-
tions, allocate a larger buffer by means of the -b option, or try to convert
or save the source to one large file on a hard disk and try again with this
file as source.
Please note that the version 2.0 of cdglow for AIX 4.* did not account for a
slight change in the implementation of the plock subroutine, which caused
problems like failing memory locks are an ever growing size of the cdglow
process. These problems have been solved in version 2.1, so please up-
grade to this version.
9.5 General
How can I get support for iXOS jukeman?
If you have tried everything which was listed under section “JUKEMAN
does not work properly. What shall I do?” without success, you can con-
tact us either at [e-mail], Tel. [phone] or FAX [phone]-