User Manual English This manual applies to the following Y‐cam products. Y‐cam Black SD Y‐cam Knight SD Y‐cam White SD Y‐cam Bullet Features and operations listed in this manual depend on the specific model. Each cameras model name can be found on the reverse of the camera. Please read this manual carefully before attempting to install or operate this product. Please retain this manual for your future reference. This User Manual is a work‐in‐progress and is constantly being updated.
TABLE OF CONTENTS 1.0 INTRODUCTION ................................................................................................................................................ 4 APPROVAL INFORMATION ............................................................................................................................................. 4 RESTRICTIONS .......................................................................................................................................................
6.31 6.32 6.33 6.34 6.35 6.36 6.37 6.38 6.39 DIGITAL I/O SETUP (Y‐CAM BULLET ONLY) .................................................................................................................................. 41 MOTION DETECTION (INTERNET EXPLORER) ................................................................................................................................. 43 MOTION DETECTION (NON INTERNET EXPLORER) ...................................................................................
1.0 INTRODUCTION Thank you for purchasing a Y‐cam wireless internet video camera. Please read the following instructions carefully before attempting to install or use the camera. The Y‐cam can be accessed remotely, and controlled from any PC/laptop over an Intranet or the Internet via a web browser. The user friendly installation procedure and intuitive web‐based interface allows easy integration with your home or business network or WiFi.
1.2 Restrictions 1. DO NOT use this product to violate one's privacy. Monitoring one's activities without consent is illegal and this product is not designed and manufactured for such purpose. 2. DO NOT put this product near any medical equipment. Radio waves might potentially cause breakdown of electrical medical equipment. 3. This product should be placed at least 1 foot away from any heart pacemaker. Radio waves might potentially influence heart pacemaker. 4.
1.5 Recommendations 1. New firmware versions are released periodically and they provide new features, improvement to existing features, fixes to known issues or bugs, etc. It is strongly recommended that you upgrade to the latest firmware version available for your Y‐cam product before set‐up (as settings may be lost). To ensure that you have the most recent firmware, please visit http://www.y‐cam.com 2.
2.0 MAIN FEATURES Easy Installation The setup CD‐ROM includes the Camera Setup software, User Manual and Quick Installation Guide. With industry standard automatic configuration‐UPnP (Universal Plug and Play), your PC or Mac will discover and connect to your camera automatically. 802.11b/g Wireless LAN Connection Available The Y‐cam is designed to not only work with your existing wired network but also with standard 802.11b/g wireless devices, allowing the flexibility to operate the Y‐cam wirelessly.
RTSP MPEG4 Streaming and 3GPP Streaming The Y‐cam live stream can be viewed via RealPlayer or QuickTime. The Y‐cam live stream can also be viewed using a mobile phone running RealPlayer or QuickTime. The video size is 176x144. OSD (On Screen Display) The OSD function can display system name, date and time or a user‐defined message in the top left hand corner of video stream.
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2.3 microSD Card Information and Installation Adding a microSD to your Y‐cam will allow you to record footage and motion alerts direct to memory card for future review. It is advised to insert the microSD card before any other setup begins as the card will not be recognized if inserted once the Y‐cam is turned on. Every time the card is re‐inserted, you will need to turn the power off and then on again for the card to be recognized. If you do not have a microSD card, but plan to add one later, this is fine.
2.31 microSD card installation for Y‐cam Black, Knight and White Models The microSD memory card slot can be found on the bottom of the Y‐cam. The card will only fit in one way, and will click in to place when inserted correctly. Do not force the card in, it should fit easily in to the slot. 2.32 microSD card installation for Y‐cam Bullet Inserting a microSD card into the Y‐cam Bullet requires you to remove the front section of the camera.
3.0 INSTALLATION For initial setup, you need to connect the Y‐cam directly to your router, switch or computer via a network cable. You cannot connect wirelessly to the camera without first setting it up via a network cable. You should connect the Y‐cam in to your internet router (normally supplied by your broadband provider), a switch box or hub (that is connected to your computers network) or directly to your computer (gives limited viewing options, so this is not recommended). 3.
3.2 Connecting your Y‐cam directly to a Computer You can also connect the Y‐cam directly to a computer. Please note that in this mode you will not be able to view your Y‐cam from anywhere else apart from the computer you are currently using. Connect one end of the network cable in to the Y‐cam Network Connection socket, and plug the other end in to a spare network port on your computer. Connect the included power adapter to the power port on the camera and the other end into an electrical socket.
4.0 Y‐CAM SOFTWARE INSTALLATION The Y‐cam Setup utility can easily and quickly detect cameras connected to your local network and list them on the Camera Setup window; also you can use the Y‐cam Setup utility to assign an IP address to each camera. 4.1 Y‐cam Software Installation for PC 1. Insert the Installation CD into your CD‐ROM drive and the installation screen should appear automatically (See image below). If it does not, click “Start” then “Run”. In the text field enter “D:\autorun.
3. If you want to change the default folder click “Change” to replace otherwise click “Next” 4. Click “Install” to install the Y‐cam Setup utility. 5. Click Finish to end the installation. You should now find a Y‐cam icon on your Desktop.
4.11 Manually Setting TCP/IP Settings for a Camera In most cases, this is not required as the router will assign the correct settings to the camera. It is however useful if you want to setup the TCP/IP settings of the camera before you connect to it, if DHCP is disabled across your network, or if you have subnet network problems. Assigning an IP address to the Camera with Y‐cam Setup utility 1. 2. 3. Launch Camera Setup program to detect cameras on the local network.
5. Take note of the following: a. IP Address b. Subnet Mask c. Default Gateway d. DNS Servers (Both numbers with the first being the primary DNS server and the second being the secondary DNS server) 6. Enter the details noted in step 5 into the relevant fields in the setup. Note: The default IP address of the camera is 192.168.1.150. This can be changed to any IP address on your IP range. For example if the IP address of your PC is 192.198.1.
4.2 Y‐cam Software Installation for Mac 1. Insert the Installation CD into your CD‐ROM drive. 2. Browse to the disk and open the Mac directory. Inside there will be a ZIP file which contains the Setup Software and additional instructions. 3. Extract this ZIP file to your Desktop (or place of choosing) and double‐click on Y‐cam.app to run the program. Note: If you get a warning saying “Do you want the application ‘Y‐CAM.
4.3 Finding your Camera with Y‐cam Setup Now you have your camera attached and the software ready, you are ready to find your camera on your network. Double‐click the Y‐cam icon on your Desktop to launch the Y‐cam Setup program. The Y‐cam Setup utility should automatically find your camera if it is correctly connected (See image below).
5.0 WELCOME TO YOUR Y‐CAM! Once you have used the Y‐cam Setup Software to find your camera and opened your selected camera, you will be greeted with your Y‐cam Homepage for your camera (which should look something like the below screenshot depending on your model) Clicking “Live View” will let you view your camera. This is accessing live video transmitted by the camera. Clicking “Settings” will allow you to setup your camera with its various settings.
5.1 User Interface (Internet Explorer) Upon verification of the username and password, the camera image will load. Please note that when using the camera for the first time, you will be prompted to install an ActiveX Control. Please follow the on‐screen instructions to download and install this control. You will then view the following screen: The two links at the top of the screen are Home and Settings. Home – takes you back to your Y‐cam Homepage.
Explanation of Operating Bar 1) Mute. Click the Mute button to mute the audio. 2) Slide the slide block horizontally to adjust volume. 3) Snapshot. Press the Snapshot button to capture a still image of the camera view. Click Save to store the snapshot on your computer, the file is automatically assigned the data & time of the snapshot. Press Cancel to exit. 4) Zoom. Click on the + button and the cursor turns to a magnifier. Move the magnifier to the desired location and click on an image area.
5.2 User Interface (Firefox and Safari) Upon verification of the username and password, the camera image will begin to load. QuickTime or your media program may ask you to re‐enter your login username and password at this point. This is common on most systems. Please note : You need to have QuickTime Pro Installed on your system to record videos if you are using a browser other than Internet Explorer. The links at the top of the screen are Home, Settings, Secondary Stream and Motion JPEG.
6.0 Y‐CAM SETTINGS You can now view your camera live, but this is only on your local network, and you still need wireless to be setup, as well as many other settings. To continue with setup, access your Y‐cam’s settings. To do this, click on the “Settings” word from your Live View, or click on the word “Settings” from the Y‐cam Homepage. If you are installing the camera for the first time, you will need to change the cameras default password as per below.
If you need to add access for another user ‐ with an easier to remember password ‐ you can set that up later. Once you have typed your password twice, press “Save”.
6.01 Wizard – Easy Setup In order to facilitate the setup of the Y‐cam there is a Wizard that helps non technical users setup the camera very easily. In the Settings screen, click on “Wizard” at the top right of the screen. The Quick setup interface will pop up. Follow the simple instructions on the screen and enter the required details, clicking next to proceed to the Next page.
6.1 CAMERA MENU The Camera menu is located on the right of the Settings screen. When you click on the word “Camera”, a sub‐menu of camera setup options will be displayed. 6.11 Camera Setup For most users, many of these settings can be left as default. Click on Camera Setup under the title Camera to change the image and audio parameters of the camera. Upon clicking on it, the screen below will be displayed: Camera Setting Options [Light Frequency] Two options: 50Hz & 60Hz.
[Volume] Adjusts the sensitivity of the microphone from 0~14 where 0 is the lowest. [G.726 bit rate] Four options: 16, 24, 32, 40(kbps). Determines the quality of the audio being transmitted. The most commonly used mode is 32 Kbit/s. [AMR bit rate] Determines the quality of the audio being transmitted to mobile phones using 3GPP. Note: Higher bit rates are useful in noisy conditions, although lower bit rates provide reasonable quality for voice frequencies.
6.12 Stream Setup Click on Stream Setup under the Camera Menu to change the streaming settings for your camera. This is useful if you require a certain size of video stream, a certain quality, or different streams for different devices (such as laptop or mobile phone). Default settings will normally suffice for most users. There are 3 video streams available. You can configure settings for the primary and an optional secondary video stream.
your connection speed and network traffic. If you are experiencing jerky video it may be necessary to decrease the bitrate. For the Mobile Stream, the bitrates are listed alot lower but retain the same principle. [MJPEG Quality] This sets the quality of the video on a non‐Internet Explorer browser. It can be from 20 to 100 where 100 is the best quality. [Snapshot Quality] The quality of the snapshot saved using Live View page (Internet Explorer only).
6.13 OSD Setup Click on OSD Setup under the title Camera to change the on‐screen display parameters of the camera. On Screen Display Setting Options [OSD] Enable or Disable the On Screen Display. [Transparent] Select whether OSD should have a transparent or solid background. OSD Options [Display date and time] Sets the OSD to display the Date and Time of the camera.
6.14 Night Vision Setup* The Y‐cam utilizes 30 infrared LEDs to provide high levels of light in dark environments. The intelligent photosensitive components can automatically turn on the infrared LEDs in low light conditions or you can manually turn them on. Click on Night Vision Setup under the title Camera to change the settings for your camera. [Infrared LED Control] “Auto” switches on the IR LEDs automatically when there isn’t enough light to produce a good quality image.
6.2 Network Menu The Network menu is located on the right of the Settings screen. When you click on the word “Network”, a sub‐menu of network setup options will be displayed. 6.21 Wireless Setup The Y‐cam can connect to any wireless network through standard IEEE802.11b/g WiFi connections, and features WEP and WPA Encryption for extra security. To get the most benefit from the Y‐cam, you will probably want to set up the camera to talk to your WiFi / Wireless Router.
[Mode] Infrastructure mode or Adhoc mode: Adhoc Mode: Select Adhoc mode when you want to connect the camera wirelessly directly to your computer. Infrastructure Mode: Select Infrastructure mode when the camera is connected via an access point or router. If you have connected your camera to your network via a router or switch, you will need the settings for “Infrastructure” setup. If you have connected your camera directly to a computer, you will need the next section for “Adhoc” setup. 6.
6.212 Adhoc Wireless Setup Options If you want to make a direct wireless connection from your camera to your computer, you will need to setup the Y‐cam in “Adhoc” mode. In order to view the Y‐cam directly from your computer you first need to configure the wireless device in your computer according to the Y‐cam settings above. Once “Adhoc” has been selected, select a “Security Mode” and type in a connection key, click “Apply”. You will then need to setup your computer.
6.22 TCP/IP Setup The Y‐cam is setup to obtain an IP address automatically (DHCP) from your Network by default, so these settings should not be needed by most users. Should you wish to assign the IP address manually, use the TCP/IP Setup page to enter the address details. If your network supports a DHCP server (e.g. router) select this option to have the IP address is assigned automatically. If you select Obtain an IP address automatically you should select Obtain a DNS Server address automatically.
6.23 PPPoE Setup The Y‐cam can be installed without a PC on the network. Some XDSL services use PPPoE (Point‐to‐Point Protocol over Ethernet). [PPPoE dial‐up] Enable or disable for PPPoE connection [Service name] Enter your ISP name or class of services that are configured on the PPPoE service. This field may be left empty. [User name] Type your user name [Password] Type your password [Re‐type password] Re‐confirm password. Click “Apply” to confirm your settings.
6.24 DDNS Setup If you have a broadband connection that gives you a dynamic IP address every time you connect to the internet (very common), you should set up a DDNS account so the camera will auto update with a web service every time your IP address changes. This is also one of the easiest ways to view your camera online from anywhere in the World, so is a highly recommended step. Dynamic DNS (DDNS) is simply a way of using a static hostname to connect to a dynamic IP address.
6.25 UPnP Setup Y‐cam supports UPnP (Universal Plug and Play) which is enabled by default. This allows your camera to easily talk to your router, and if you are using a Windows PC, it will also let the operating system talk your computer. [UPnP] Enable or disable the UPnP function. We recommend you to have UPnP enabled. Gateway HTTP/RTSP port forwarding: If this is enabled, the camera will automatically add a port forwarding rule to your router via UPnP protocol.
6.26 Viewing your camera externally Now you have setup your DDNS account and enabled UPNP, you should be able to view your camera externally. The external address of your camera is made up of two parts – your DDNS account address and the port you opened via UPnP. For example: DDNS Host name account : http://yourname.dtdns.com UPnP External Port Range : 8150 – 8350 If you have just one Y‐cam attached to your network, your Y‐cam should default to the first port in that range.
6.3 Alarm Menu The Alarm menu is located on the right of the Settings screen. When you click on the word “Alarm”, a sub‐menu of alarm setup options will be displayed. 6.31 Digital I/O Setup (Y‐cam Bullet Only) This menu refers to the Digital I/O found on the Y‐cam Bullet.
Digital I/O Settings [Digital Input] ‐ Enable or Disable the digital input [Digital input’s active state is] Low for active low, or High for active high [Digital Output] ‐ Enable or Disable the digital output [Digital outputs active state is] Open to switch off the transistor when motion is detected or Grounded to switch on the transistor when motion is detected. Once you have edited the settings you need, click “Apply” to save the settings.
6.32 Motion Detection (Internet Explorer) Motion Detection can trigger an alarm that sends images via e‐mail or FTP (File Transfer Protocol). You can set up to four different Motion Detection windows. [Window] Check this box to enable the window. [Threshold] Set the threshold bar to the amount of motion required to trigger the alarm. [Sensitivity] Set the measurable difference between two sequential images that would indicate motion.
6.33 Motion Detection (non Internet Explorer) Motion Detection can trigger an alarm that sends images via e‐mail or FTP (File Transfer Protocol). You can set up to four different Motion Detection windows. [Window] Check this box to enable the window. [Threshold] Set the threshold bar to the amount of motion required to trigger the alarm. [Sensitivity] Set the measurable difference between two sequential images that would indicate motion.
6.34 Schedule Setup The Alarm that the motion detection triggers can be setup to be active or non‐active at certain times of the week. By default, the schedule is set to be “active” at all times “always”. However you can set the schedule to not trigger alarms at certain times (useful for instance if you don’t want alarms to go off while your office is open from 9am until 5.30pm). You can set up to 4 schedules, and you can use these to send alarms to different places – such as emails, FTP or SD.
6.35 Alarm Management ‐ FTP The Y‐cam can upload an image to an FTP server or send an email upon receiving an alarm from the motion detection window. This page will cover how to upload to an FTP. [Alarm Mode] Activates or deactivates the motion detection alarm. [FTP Alarm Management] Enable/Disable uploading of images on motion detection to an FTP Server. [Trigger Time] The number of seconds that the camera should keep sending images when an alarm is triggered.
6.36 Alarm Management ‐ Email The Y‐cam can also be configured to send an email when the Motion Detection alarm is triggered. [Email Alarm Management] Enable/Disable sending of e‐mails on motion detection. [Trigger Time] The number of seconds that the camera should keep sending images when an alarm is triggered. [Trigger FPS] The number of frames per seconds that the camera should keep sending images at when an alarm is triggered. [e‐Mail Server ID] Select the e‐mail server number from the list.
6.37 Periodic Sending ‐ FTP The Y‐cam can upload an image to an FTP server at specific time intervals. [FTP Periodic Sending] Enable/Disable uploading of images at periodic intervals to an FTP server. [Interval Time] Time interval between uploads. [FTP Server ID] Select the FTP Server number from the list. [Remote path] Path where to save the image file on the FTP server. [Snapshot From] Select the stream from which it should get the snapshot. [Image file name] A name for the Image.
6.38 Periodic Sending ‐ Email The Y‐cam can be configured to send an E‐mail at specific time intervals. [Email Periodic Sending] Enable/Disable sending of e‐mails at periodic intervals [Interval Time] Time interval between e‐mails. [e‐Mail Server ID] Select the e‐mail server number from the list. [File attachment] Select if you would like a snapshot of the camera view attached to the e‐mail. [Snapshot From] Select the stream from which it should get the snapshot. [Image file name] A name for the Image.
6.39 Buffer Management This function is very useful when checking to see what happened immediately before and/or after a trigger. Images are stored internally in the camera from the time immediately preceding the trigger. For example, by setting the buffer time to 20 seconds, when motion is detected, the footage recorded will start 20 seconds prior to the movement being detected, and will stop 20 seconds later. [Image Buffer] Enable/Disable buffering.
6.4 Alarm Server The Alarm Server menu is located on the right of the Settings screen. When you click on the word “Alarm Server”, a sub‐ menu of alarm server setup options will be displayed. 6.41 FTP Server The Y‐cam can upload an image to an FTP server upon receiving an alarm from the motion detector window or at specific time intervals.
6.42 E‐mail Servers The Y‐cam can be configured to send an E‐mail when the Motion Detection alarm is triggered or It can send a snapshot after specified intervals. The Y‐cam can be configured with 4 different E‐mail servers. These servers can be individually connected to either send on motion detection or send periodically. These functions are available under the Alarm menu. [e‐Mail server ID] Select the email server ID. You can set up to four email servers.
[Subject] Subject of the e‐mail that is sent. Entering a relevant subject will help identify the alarm better. i.e “Garage Alarm” [Message] Type the text you wish to appear in the e‐mail. e.g. This is to notify you that your alarm has been triggered. Notes: Email settings can be obtained from your e‐mail service provider. An SMTP email account is required – these are very common if you use POP3 email and some IMAP servers. A true IMAP server will not work.
6.5 SD Functions (Shows when microSD card is inserted) The SD functions menu will only be displayed once a microSD card has been detected (this can be up to 2‐3 minutes after the card has been inserted). The SD Functions menu is located on the right of the Settings screen. When you click on the words “SD Functions”, a sub‐menu of SD setup options will be displayed. 6.51 Record on Alarm Record on alarm records footage to the microSD card upon detection of motion trigger.
[Split Time of Record file] This specifies the maximum duration of one file. If the recording goes on for longer than this parameter the camera will split the video into a number of files. Effective Period: [Always] Always trigger the alarm upon motion detection [Schedule] Trigger the alarm according to the schedule. Click Apply to confirm your settings. Note: Some users use the SDs Record on Alarm function when the camera is being used standalone.
6.52 Snapshot on Alarm Snapshot on alarm records a JPG snapshot to the microSD card upon detection of motion trigger. [Alarm Mode] Activate/ Deactivates the motion detection alarm. [Snapshot on Alarm] Enable/Disable saving snapshots on MicroSD upon motion detection. [Trigger Time] The number of seconds that the camera should keep saving images when an alarm is triggered. [Trigger FPS] The number of frames per seconds that the camera should keep saving images at when an alarm is triggered.
6.53 Continuous Record Continuously records footage to the microSD card. [Continuous Record] Enable/Disable saving video on MicroSD card at periodic intervals [Record From] Select the stream from which it should record the video. [Record file name] Any name for the video file. [Suffix of file name] Video file name suffix can either be date & time, a sequence number or date & time with record time length. [Split Time of Record file] This specifies the maximum duration of one file.
6.54 Snapshot at Interval Snapshot at interval records a JPG snapshot to the microSD card at a set interval. [Snapshot at interval] Enable/Disable saving snapshot on MicroSD card at periodic intervals [Interval Time] Time interval between snapshots. [Snapshot From] Select the stream from which it should get the snapshot. [Image file name] Any name for the Image. [Suffix of file name] Image file name suffix can be either date and time or a sequence number.
6.55 SD File FTP Sending Configures the camera to automatically upload the contents of a MicroSD card onto an FTP Server. Useful if you want to make an offsite backup, or transfer files to a network connected storage device such as NAS or NVR. [SD File FTP Sending] Enable/Disable uploading the contents of MicroSD card onto FTP Server. [FTP Server ID] Select the FTP Server number from the list. [Remote path] Path where to save the image file once uploaded to the FTP server.
6.56 Browse SD card Clicking on Browse SD Card will take you to the following screen where you can view or download the contents of the MicroSD card. [Record on Alarm] Enables you to view and delete all the videos which were recorded on the MicroSD upon motion detection [Snapshot on Alarm] Enables you to view and delete snapshots which were recorded on the MicroSD upon motion detection.
6.57 SD Format Clicking on SD format will take you to the following screen where you can monitor the status of the memory card – showing space used and space available. Clicking on the “Format” button will delete all recorded data on the card. You are advised to always Format a card upon first insertion of a card. [Status] If the MicroSD card is in the slot, it will read as “Ready” [Total] It shows the size of the MicroSD card. [Used] It shows the used space on the MicroSD card.
6.6 Tools Menu The Tools menu is located on the right of the Settings screen. When you click on the word “Tools”, a sub‐menu of setup options will be displayed. 6.61 System Identity [System Name] Type a name to easily identify the Y‐cam. [System Contact] Type the contact name of the administrator of the Y‐cam. This is useful in large organisations. [System Location] Type the location of the Y‐cam. Useful when using a multi‐camera viewer program.
6.62 User Management Allows you to add or remove users who can view your camera. Useful if you want to allow others to view your camera, without having full admin rights. [Add] Up to 64 users (including the admin) can be created. Adding users: Click Add on the Camera User List page, then fill in a username and password (twice) and then click Add. To edit a user’s password: Click on the user name then enter the new password for that user twice and click Save.
6.63 Date & Time Allows you to set the date and time ‐ used for timestamp and for storage of files on the microSD card. [Current device time] Internal time of the Y‐cam [Proposed device time] PC system time. On clicking Apply the internal time of the Y‐cam will be changed to this time. [Select to change the time zone for the device location] Choose your time zone. [Date and Time format] Select the format of the date and time.
6.64 Backup and Reset Allows you to reset the camera to factory defaults, allows you to backup the configuration incase of accidental reset and allows you to restore settings from a backup. [Reset] Click Reset to initialize the Y‐cam to default factory settings. All users and settings will be lost, requiring you to reconfigure the camera. [Backup] Click Backup to backup the current configuration of the Y‐cam for future reference. Once you have your camera setup as you require, this is recommended. [Browse.
6.65 Firmware Upgrade From time to time a new firmware may be released for your model of Y‐cam. To check for updates, consult the Y‐cam website at http://www.y‐cam.com We do recommend you update to the latest firmware for your camera whenever we release one to take advantage of new features and bug fixes. However, this is a serious process and can damage your camera if not done correctly.
Once you have located the file and selected it, click Upgrade. When you click upgrade, the process will start. This can take 5‐10 minutes. Don’t perform any other actions on your computer while you are doing this upgrade. After the upgrade completes, you will be prompted to reboot the camera, and after this your latest firmware will be recorded. Note : You may want to backup your settings before the upgrade. You may also want to make a note of your settings before upgrade.
6.7 System Menu From within the Settings menu, clicking on “System” at the top right will list the system information about your Y‐cam. This is a very useful screen as it shows you what parts of your Y‐cam are properly or incorrectly setup. Use it to find your DDNS address, static IP, internal IP, gateway and much more. It also shows you which Users are currently viewing the camera, and from what IP address they come from.
6.8 Support Menu Click Support to see current support information. If you are having problems with your Y‐cam, you should first of all seek help from your place of purchase. If you want support directly from Y‐cam, please use the following link: http://www.y‐cam.com/cms/support.php We offer free support by support ticket or by email, and there is also a comprehensive FAQ section on our website.
6.9 Reboot Click Reboot to restart the Y‐cam. Rebooting the camera will retain all the settings and configurations. A reboot is necessary sometimes, such as when you insert a microSD card into the camera.
7.0 ADVANCED SETTINGS 7.1 Port Forwarding Firewall security features built into some routers may prevent users from accessing the Y‐cam over the Internet. Your router connects to the Internet over a series of “ports”. Sometimes the default ports used by the Y‐cam are blocked from access over the Internet, therefore, these ports need to be made accessible. This is achieved using the Port Forwarding function on your router.
7.2 Proxy Server Setting A proxy server may prevent you from connecting to the Y‐cam in some corporate environments. If your computer uses a proxy server, the easiest way to check is via Internet Explorer connection settings. Note: A proxy server is generally used to maintain security on a network when connected to the internet. The proxy server may cause lack of image quality and delays in refresh intervals. Consult your ISP or network administrator for further details. Start Internet Explorer.
7.3 Enabling Active X in Internet Explorer Your browser must have Active X enabled to view the camera in Internet Explorer. To activate this, do the following: 1) Open a new Internet Explorer window. 2) From the menu bar, select Tools, and then select Internet options… 3) From the Internet Options window, select the Security tab. 4) Click on the Custom Level… button. 5) Scroll down to the section labelled ActiveX controls and plug‐ins.
7.4 Recovering from a failed Firmware update If you have tried to install a new firmware on your camera, and the procedure has failed, your camera may be unresponsive. If the firmware update failed, and your cameras BIOS loader has become corrupted, your cameras LED will be flashing green when turned on. If this has happened, we advise you to get in contact with your cameras reseller or Y‐cam directly who may be able to fix the camera.
13. Type this command in to the prompt: "tftp ‐i 192.168.168.1 put YOUR_FIRMWARE_NAME.mfw" 14. You will need to replace YOUR_FIRMWARE_NAME.mfw with the name of the firmware you downloaded (step 3) 15. Press Enter after typing the command. 16. The camera's green LED will stop flashing. This means the firmware is being loaded. 17. Please wait until the LED starts flashing again – this means the firmware has finished installing. 18. Turn the power off to the camera. 19. Unplug the crossover cable. 20.
7.5 Resetting the Y‐cam to Factory Defaults There are two ways to reset the Y‐cam back to its factory defaults: 1. Press the Reset button on the side of the camera through the pin hole. 2. Through the Camera Settings / Tools Menu under the heading “Backup or Reset” 7.6 Third Party Software Y‐cam is supported by number of security software. Some of them are listed below. However you are advised to visit http://www.y‐cam.com periodically for the updated list.
7.8 Viewing your Y‐cam on a Mobile Phone Y‐cam is dedicated to providing easy to use IP cameras. In view of this we have made some changes to the way users can view their cameras from a mobile phone. The following explains how to easily view the camera from a mobile phone. The easiest way to access the camera from a mobile phone is to type http://:/mobile in the browser of your mobile phone and you should see the following screen.
8.0 TROUBLE SHOOTING Problem Cause and Remedy I forgot the IP address of the Y‐cam 1. Use the supplied Y‐cam Setup program. 2. Use UPNP (only for XP OS) 3. PPPoE IP Notification can send e‐mail to your mailbox 4. Reset your Network to default IP address SDD. I forgot my password to access the Settings menu You will need to press the RESET button. Note that all configuration settings will be lost. WiFi connectivity doesn’t work. 1. Signal strength is weak.
The motion detection feature does not send e‐mail alerts. 1. Check the e‐mail alert feature is properly configured 2. The SMTP server that the IP camera uses to send the e‐mail may be filtering e‐mail to prevent spam from being sent from your server. Try using a different SMTP server or contact your ISP to see if SMTP access is being blocked. The power LED is flashing green and the camera is inaccessible A firmware upgrade has been interrupted or the firmware has otherwise been damaged.
9.0 GLOSSARY OF TERMS Adhoc Mode: A wireless network system in which devices communicate directly with each other, without the use of a wireless router. DDNS: DDNS is a method of keeping a domain name linked to a dynamic IP address with your Network Camera. You can set up your DDNS service and the device will automatically update your DDNS server each time it alter a different IP address.
