Windows 10

 Interoperability

If you are having issues with interoperability of Bluetooth devices, contact the manufacturer of

your Bluetooth device and check its compatibility with the Bluetooth software installed on your

Tablet PC.

 Security

Bluetooth devices use a passkey to create a secure connection between the Tablet PC and the

Bluetooth device. Although the passkey exchange helps to secure your data, Bluetooth wireless

technology shouldn’t be considered completely secure.

Audio Issues

No sound is coming from the built-in or external speakers.

 Ensure that nothing is connected to the audio in/out port. Connecting headphones or external

speakers disables the built-in speaker.

 The volume might be set too low or muted. Swipe in from the right, tap the speaker icon, and

adjust the volume setting. You can also use the volume buttons on top of the Tablet PC to turn

the volume up or down.

 The integrated audio components might have been overwritten. If you install a third-party

audio device (such as a USB or Bluetooth device), the integrated audio might stop working. If

this happens, reinstall the audio drivers. After you install these, if you still have issues with

audio, contact your system administrator or service provider.

System Issues

The tablet seems to be operating slower than usual.

 Reboot the tablet.

 The hard drive might be full or nearly full. You can free up space on your drive. Type disk

cleanup in the search field and then select Free up disk space on this PC from the search

results.

 Unlike a traditional hard disk drive (HDD), a solid state drive (SSD), such as the one installed in

the R12, does not perform better with traditional HDD defragmentation. Using traditional

defragmentation simply adds unnecessary wear to the SSD. It is recommended that you disable

any automatic or scheduled defragmentation utilities on your tablet.

I want to make my tablet run faster.

 Change the Power plan to High Performance from the Tablet Center.

These setting can be accessed from the Power screen.

In the Choose a power plan field, choose High Performance.

 Adjust your Windows performance settings. Type performance in the search field and then

select Adjust the appearance and performance of Windows.