Windows 10

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The pen function button might be disabled.
1. To enable it, open the Tablet Center.
2. Tap Pen and Touch.
3. Tap the Pen Options tab.
4. Select the check box besides Use the Pen button as a right-click equivalent.
The pointer on the screen does not align with the pen.
The pen might need calibration.
1. Open the Tablet Center.
2. Tap Tablet PC Settings.
3. Tap the Display tab.
4. Tap the Setup beside Configure your pen and touch displays.
5. Tap Pen Input.
6. Follow the on-screen instructions.
Port and Connector Issues
The tablet does not recognize a USB device.
 Windows might take a short time to recognize the USB device. Wait a few moments to see if
the device is recognized.
 The device might not be connected properly. Check the connection and make sure that it is
inserted properly into the USB port.
 The correct driver might not be included with Windows 10. Check the manufacturer’s web site
for a current driver.
The R12 is in its dock, but the tablet does not recognize any accessory devices.
 The R12 Tablet PC might not be fully seated in the dock. Remove it from the dock and then seat
it in the dock again.
Network Issues
The wireless adapter keeps connecting even when not desired.
Disable the desired wireless adapter from the Tablet Center.
1. Open the Tablet Center.
2. Tap the Wireless Settings button in the Tablet Center.
The Windows Network & Internet menu opens.
3. Tap the wireless network you want to disable and tap Disconnect.