User manual

Chapter 8 Environment Contacting Xplore: Service and Questions 30
If you purchased your tablet from an authorized Xplore dealer, contact the dealer for service
and support. If you purchased your tablet directly from Xplore, use any of the following
methods to contact Xplore for service and support:
• Website: http://www.xploretech.com
• E-mail: [e-mail]
• Toll-f re e: 1-866-296-8541
• Fax: [phone]
Before you contact Xplore, have the following information ready so that the Customer
Support Representative can quickly provide a solution:
• Product Name: XSLATE B10
• Product Serial Number: (This can be located on the back of the tablet)
• Conditions under which the problem occurred
• Any error messages that were displayed
• Type of device connected, if any