User manual

FIELD SERVICES / MANUFACTURING / WAREHOUSING / PUBLIC SAFETY / TRANSPORTATION / DISTRIBUTION / UTILITIES / ENERGY / TELCO & CABLE
RangerX User’s Handbook
12
Contacting Xplore- Service and Questions
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Welcome
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Note: To troubleshoot problems (including wireless and GPS
problems), before you call, read the FAQ page of the Xplore
Technologies Web site. Go to http://www.xploretech.com; then
select Customer Support; then FAQ.
If you purchased your tablet from an authorized Xplore dealer,
contact the dealer for service and support.
If you purchased your tablet directly from Xplore, use any of the
following methods to contact Xplore for service and support:
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Web site: http://www.xploretech.com
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E-mail: [e-mail]
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Toll free: 1-866-296-8541, extension 222
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Fax: [phone]
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Before you contact Xplore, have the following information ready so
that the customer support representative can quickly provide a
solution:
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Product name: RangerX
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Product serial number
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Conditions under which the problem occurred
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Any error messages that were displayed
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Type of device connected, if any
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The serial number is on
the back of the tablet