User manual

About This Guide
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region.
Contact information is available at: zebra.com/support.
When contacting support, please have the following information available:
• Serial number of the unit
• Model number or product name
• Software type and version number
Zebra responds to calls by email, telephone, or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for
servicing and will be given specific directions. Zebra is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner
for support.
Determining Software Versions
To check the software release information:
1.
Touch the Start icon.
2. Select Settings > System > About.
• Device Specifications - Displays the device model number followed by the software release date and
serial number.
• Windows Specifications - Displays the operating system (OS) version.
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