User manual

Table Of Contents
About this Guide
13
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information
is available at: zebra.com/support
.
When contacting support, please have the following information available:
Serial number of the unit (found on manufacturing label)
Model number or product name (found on manufacturing label)
Software type and version number
IMEI number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for
servicing and will be given specific directions. We are not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty. Remove the SIM card and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch Aboutphone.
3. Scroll to view the following information:
Battery information
SW components
Legal information
Model & hardware
Android version
Android security patch level
Android security patch version
Baseband version
Kernel version