User manual

Table Of Contents
Application Deployment
115
3.
Touch Erase all data twice to confirm the Enterprise Reset.
Downloading the Enterprise Reset Package
1. Go to the Zebra Support & Downloads web site, zebra.com/support.
2. Download the Enterprise Reset file to a host computer.
Performing an Enterprise Reset Using microSD Card
1. Copy the Enterprise Reset zip file to the root of the microSD card.
Copy the zip file to a microSD card using a host computer (see USB Communication for more
information) and then installing the microSD card into the device (see Replacing the microSD Card
for more information).
Connect the device with a microSD card already installed to the host computer and copy zip file to
the microSD card. See USB Communication for more information. Disconnect the device from the
host computer.
2. Press and hold the Power button until the menu appears.
3. Touch Restart.
4. Press and hold the Volume Up button until the System Recovery screen appears.
5. Press the Volume Up and Volume Down buttons to navigate to Apply upgrade from SD card.
6. Press the Power button.
7. Press the Volume Up and Volume Down buttons to navigate to Full OTA Package.
8. Press the Power button.
9. Press the Volume Up and Volume Down buttons to navigate to the Enterprise Reset file.
10. Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery
screen.
11. Press the Power button to reboot the device.
Performing an Enterprise Reset Using a USB Drive
To perform an Enterprise Reset using USB drive:
1. Copy the Enterprise Reset zip file to the root of the USB drive.
Copy the zip file to a USB drive using a host computer and then installing the USB drive into the
device.
Connect the device with a USB drive already installed to the host computer and copy zip file to the
USB drive. Disconnect the device from the host computer.
2. Press and hold the Power button until the menu appears.
3. Touch Restart. The device resets.
4. Press and hold the Volume Up button until the System Recovery screen appears.
5. Press the Up and Down buttons to navigate to the apply update from USB drive.
6. Press the Power button.
7. Press the Up and Down buttons to navigate to the Enterprise Reset file.