User manual

Maintenance and Troubleshooting
7. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air
dry before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and low
humidity requires less drying time.
CAUTION: After cleaning the cradle connectors with bleach-based chemicals, follow the
Cleaning Cradle Connectors instructions to remove bleach from the connectors.
Troubleshooting
In rare circumstances, to troubleshoot the device, you may need to reset the device.
Resetting the Device
There are two reset functions, soft reset and hard reset.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1. Press and hold Power until the menu appears.
2. Touch Restart.
The device reboots.
Performing a Hard Reset
Perform a hard reset if the device stops responding.
CAUTION: Performing a hard reset with a microSD card installed in the device may cause
damage or data corruption to the microSD card. All un-saved data is lost after performing a hard
reset.
1. Press and hold thePower,Volume Up, and top Scanbuttons.
2. When the screen turns off, release the buttons.
The device reboots.
Troubleshooting the Device
This section provides troubleshooting options for the device.
Problem Cause Solution
After installing the
battery, the device
does not boot up.
Power button was not
pressed.
Press the Power button.
Table 28Troubleshooting the Device
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