User's Manual

6 XSLATE R12-Series Companion Keyboard Safety and Regulation Guide
Warranty coverage
Xplore warrants that the Xplore Product and all the internal
components of the Xplore Product are of acceptable
quality and free from defects in materials or workmanship
under normal use during the Limited Warranty Period. If
you consider that the Xplore Product which you have
purchased is not of acceptable quality, has a defect, or is
otherwise not compliant with the conditions, warranties,
undertakings, and legal rights given to you under
Australian Law (for example, it appears faulty, or does not
work at all or properly), you can make a claim under this
Warranty. To the extent permitted by the Mandatory Laws,
this Limited Warranty extends only to the original
purchaser or lessee of this Xplore Product and is not
transferable to anyone who obtains ownership or use of
the Xplore Product from the original purchaser or lessee.
Repair or replacement
If, following receipt of a claim under this Warranty, Xplore
or its agent determine that your claim in respect of a Xplore
Product is valid (having regard to the terms of this
Warranty), and:
(a) if the goods can be repaired and the failure to
comply with the warranty is not a major failure,
Xplore or its agent may either repair the Xplore
Product, or pay you for the cost of a repair of the
Xplore Product, or replace the Xplore Product with
the same or similar product, or provide you with a
refund for the Xplore Product, depending upon what
is reasonable in the circumstances and at no cost to
you. Goods presented for repair may be replaced by
refurbished goods of the same type rather than
being repaired. Refurbished parts may be used to
repair the goods; or.
(b) if the goods cannot be repaired or the failure to
comply with the Warranty is a major failure, (i) you
may reject the goods and by so doing elect to
receive either a refund for the Xplore Product or a
replacement of the Xplore Product with the same or
similar product or (ii) by action against Xplore,
require Xplore to pay you compensation for any
reduction in the value of the goods or lease
payments (less interest) below the price paid or
payable by you for the goods
If Xplore provides you with either a replacement or refund
or if you reject the goods, you immediately transfer
ownership in the original Xplore Product or part to Xplore.
Any such resolution by Xplore of a claim under this
Warranty by you does not otherwise detract from any other
statutory rights which you might have in the
circumstances, including your right to monetary
compensation for a valid claim. If, following receipt of a
claim under this Warranty, Xplore or its agent determine
that your claim in respect of a Xplore Product is invalid,
Xplore may charge you for any labour, parts or transport
costs incurred by Xplore or its agent in assessing your
claim.
Software and data
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE
DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE
DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES,
ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING
ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND
REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL
INFORMATION. THIS LIMITED WARRANTY DOES NOT
EXTEND TO DAMAGE TO, LOSS OF, OR DISCLOSURE OF ANY
PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA, OR
THE RESTORATION OR REINSTALLATION OF ANY
PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED
BY XPLORE WHEN THE PRODUCT IS MANUFACTURED
Warranty exclusions
This section identifies what is excluded under this
Warranty.
For the avoidance of any doubt, any and all warranties or
conditions which are not guaranteed under Mandatory
Laws and which are not expressly included in this Warranty
as additional warranties or conditions are excluded.
This Warranty does not warrant uninterrupted or error-free
operation of the Xplore Product, which is affected by
system configuration, software, applications your data and
operator control of the system, among other factors.
Though the Xplore Product is considered to be compatible
with many systems, it is your responsibility to determine
compatibility and integration with other products or
systems.
Xplore CL-Series Tablet PCs 1 year
Other Xplore Tablet PCs (R12-
Series, F5-Series, and C5-Series)
3 years
Xplore C5/F5-Series and CL-Series
Mobile Docks with Key lock and
Xplore R12-Series Secure Mobile
Dock
3 years
Tilt and Rotate Mount 3 years
Vehicle Mounting Kit (Including
Tilt & Rotate Mount and Vehicle
Dashboard Bracket)
3 years
Wall Mount Bracket 3 years
R12-Series Companion Keyboard 1 year
Docking Stations (all other) 1 year
Rugged Digitizer Pen 1 year
Protective Carrying Cases and
Portfolios
90 days
Additional Batteries 1 year
Additional Digitizer Pens 90 days
Keyboards (USB and Bluetooth) 90 days
C5/F5-Series EasyConnect
Adapter Products
90 days
Auto/Air Adapters 1 year
Battery Chargers 90 days
AC Power Packs 90 days
Protective Display Film (all
products)
30 days