User's Manual
R12-Series Companion Keyboard Safety and Regulation Guide 5
DEFECTIVE PRODUCTS. HOWEVER, YOU MAY ALSO HAVE
OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR
FROM COUNTRY TO COUNTRY.
Warranty exclusions
This Limited Warranty does not extend to:
a. Expendable parts;
b. Any product from which the serial number has been
removed or altered;
c. Cosmetic damage or ordinary wear and tear;
d. Damage or non-functionality that results from (i) failure
to follow the instructions that came with the product;
(ii) accident, misuse, abuse, or other external causes; (iii)
operation outside the usage parameters stated in the
then current user documentation for the product; or (iv)
use of parts not manufactured or sold by Xplore; or
e. Damage or non-functionality due to modifications or
service by anyone other than (i) Xplore, (ii) a Xplore
authorized service provider, or (iii) your own installation
of end-user replaceable Xplore or Xplore-approved
parts.
Limitation of liability
IF YOUR XPLORE PRODUCT FAILS TO WORK AS
WARRANTED ABOVE, YOUR SOLE AND EXCLUSIVE REMEDY
SHALL BE REPAIR OR REPLACEMENT. XPLORE’S MAXIMUM
LIABILITY UNDER THIS LIMITED WARRANTY OR RELATED IN
ANY WAY TO THE XPLORE PRODUCT IS EXPRESSLY LIMITED
TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE
PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF
ANY HARDWARE COMPONENTS THAT MALFUNCTION IN
CONDITIONS OF NORMAL USE.
XPLORE SHALL NOT BE LIABLE FOR ANY DAMAGES CAUSED
BY THE PRODUCT OR THE COST OF REPAIR OR
REPLACEMENT OF ANY HARDWARE COMPONENTS THAT
MALFUNCTION IN CONDITIONS OF NORMAL USE.
XPLORE SHALL NOT BE LIABLE FOR ANY DAMAGES CAUSED
BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO
PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
XPLORE SHALL NOT BE LIABLE FOR ANY CLAIM MADE BY A
THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY.
THIS LIMITATION OF LIABILITY APPLIES WHETHER
DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS
LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING
NEGLIGENCE AND STRICT PRODUCT LIABILITY), A
CONTRACT CLAIM, OR ANY OTHER CLAIM. THIS LIMITATION
OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY
PERSON. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE
EVEN IF XPLORE KNEW OR SHOULD HAVE KNOWN OF THE
POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION OF
LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR
PERSONAL INJURY. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER
RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM
COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT
APPLICABLE STATE OR COUNTRY LAWS FOR A FULL
DETERMINATION OF YOUR RIGHTS.
Warranty transfer to another country
Xplore is not responsible for any handling fees, tariffs, or
import duties that may be incurred in transferring the
Products. Products and software may be covered by export
controls issued by the United States or other governments.
Australia
The Australian Competition and Consumer Act (2010)
(including the “Australian Consumer Law”) as well as other
laws in Australia (“Mandatory Laws”) guarantee certain
conditions, warranties and undertakings, and give you
other legal rights, in relation to the quality and fitness for
purpose of Xplore Technologies consumer products sold in
Australia.
In Australia, our goods come with guarantees that cannot
be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure. What
constitutes a major failure is set out in the Australian
Consumer Law.
Nothing in this Warranty purports to modify or exclude the
conditions, warranties and undertakings, and other legal
rights, under the Australian Consumer Law, and other laws.
This Warranty gives you additional protection for your
Xplore consumer product, and identifies a preferred
approach to resolving warranty claims which will be
quickest and simplest for all parties, subject to the
exclusions terms and conditions below.
This Limited Warranty applies to the Xplore-branded
hardware products sold by or leased from Xplore
Technologies Corp., its worldwide subsidiaries, affiliates,
authorised resellers, or country distributors in Australia
with this Limited Warranty (“Xplore Product”). This Limited
Warranty is provided by Xplore Technologies Corp.
(“Xplore”) of 14000 Summit Dr. Suite 900, Austin, Texas
78728, USA (Phone: 1-866-322-9783 option 9). These terms
and conditions constitute the complete and exclusive
Limited Warranty agreement between you and Xplore
regarding the Xplore Product you have purchased or
leased. No change to the conditions of this Limited
Warranty is valid unless it is made in writing and signed by
an authorised representative of Xplore.
Warranty period
The period during which this Warranty is in effect will
depend upon the Xplore Product to which it relates. In all
cases the commencement date for the period is the actual
day of purchase, as reflected on the authorised reseller’s or
distributor’s invoice / receipt provided to you. The period
during which each Xplore Product is the subject of this
Warranty is identified in the table below (‘Limited Warranty
Period’).