Product Information

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Warranty exclusions
This Limited Warranty does not extend to:
a) Expendable parts;
b) Any product from which the serial number has been removed or altered;
c) Cosmetic damage or ordinary wear and tear;
d) Damage or non-functionality that results from (i) failure to follow the instructions that came
with the product; (ii) accident, misuse, abuse, or other external causes; (iii) operation outside
the usage parameters stated in the then-current user documentation for the product; or (iv) use
of parts not manufactured or sold by Xplore; or
e) Damage or non-functionality due to modifications or service by anyone other than (i) Xplore, (ii)
a Xplore authorized service provider, or (iii) your own installation of end-user replaceable Xplore
or Xplore-approved parts.
Limitation of liability
If your Xplore product fails to work as warranted above, your sole and exclusive remedy shall be repair
or replacement. The maximum liability of Xplore under this limited warranty or related in any way to
the Xplore product is expressly limited to the lesser of the price you have paid for the product or the
cost of repair or replacement of any hardware components that malfunction in conditions of normal
use.
Xplore shall not be liable for any damages caused by the product or the failure of the product to
perform, including any lost profits or savings or special, incidental, or consequential damages. Xplore
shall not be liable for any claim made by a third party or made by you for a third party.
This limitation of liability applies whether damages are sought, or a claim made, under this limited
warranty or as a tort claim (including negligence and strict product liability), a contract claim, or any
other claim. This limitation of liability cannot be waived or amended by any person. This limitation of
liability will be effective even if Xplore knew or should have known of the possibility of any such
damages. This limitation of liability, however, will not apply to claims for personal injury. This limited
warranty gives you specific legal rights. You may also have other rights that may vary from state to
state or from country to country. You are advised to consult applicable state or country laws for a full
determination of your rights.
Software technical support
Software technical support is defined as assistance with questions and issues about the software that
was either preinstalled by Xplore on the Xplore Product or that was included with the Xplore branded
product at the time of your purchase or lease of the product. Technical support for software is
available for the duration of your warranty period. Your dated sales or delivery receipt, showing the
date of purchase or lease of the product, is your proof of the purchase or lease date. You may be
required to provide proof of purchase or lease as a condition of receiving software technical support.
After the first ninety (90) days, technical support for software that was either preinstalled by Xplore
on the Xplore Product or included with the Xplore Product at the time of your purchase or lease of the
product is available for a fee.