User Manual

ManualsBrandsXplore Technologies ManualsComputers & AccessoriesTablet PC with GSM and WLAN radios

201

202

203

204

205

206

207

208

209

210

10-18

Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows

OL-1394-06

Chapter 10 Troubleshooting

Error Messages

LEAP Authentication Error Messages

This section lists error messages that may occur during LEAP authentication.

Error Message The client adapter doesn’t support LEAP. Please make sure that you have

installed the correct client adapter and updated your firmware.

Explanation

LEAP authentication failed because the client adapter’s firmware does not support

LEAP.

Recommended Action Make sure that you have installed the correct client adapter and are using the

firmware included in the Install Wizard file.

Error Message The client adapter doesn’t support WEP, so LEAP cannot be run. Please

make sure that you have installed the correct client adapter and purchased WEP

support.

Explanation

LEAP authentication failed because the client adapter’s firmware does not support WEP.

Recommended Action Make sure that you have installed the correct client adapter and are using the

firmware included in the Install Wizard file.

Error Message The combination of domain name and user name exceeds the maximum number

of characters (32) that LEAP supports. Please uncheck Include Windows Logon Domain

with User Name in ACU or use shorter names.

Explanation

The combination of characters entered for the username and domain name in the

Windows login screen or the LEAP login screen exceeds the maximum number supported by LEAP,

which is 32.

Recommended Action Perform one of the following:

–

Uncheck the Include Windows Logon Domain with User Name check box in the LEAP

Settings screen of ACU.

–

Enter a set of credentials (username, password, and domain name) with fewer characters.

Error Message The current profile is not configured for LEAP.

Explanation The Manual LEAP Login option was selected in ACU, but the active profile is not

configured for LEAP. The LEAP authentication process aborts.

Recommended Action If you want the client adapter to LEAP authenticate, select a profile that is

configured for LEAP.