User Manual

10-14
Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows
OL-1394-06
Chapter 10 Troubleshooting
Error Messages
General Error Messages
This section lists general error messages that may appear at any time and are not related to authentication
attempts.
Error Message Bad Firmware Image File (filename)
Explanation The selected firmware file is corrupt and will not be sent to the client adapter.
Recommended Action Select a different firmware file and try to load it.
Error Message Card Removed at xx:xx
Explanation The client adapter was ejected from the computer.
Recommended Action Reinsert the client adapter if you wish to resume wireless communications.
Error Message An error occurred while trying to make the selected profile active.
Explanation
An error occurred when you selected a profile in ACM.
Recommended Action Check the profile’s configuration parameters in ACU or select a new profile.
Error Message Error Reading filename
Explanation
A problem occurred while the computer was reading the firmware file from the disk.
Recommended Action Re-copy the firmware file to a floppy disk or to your computer’s hard drive and
try to load it again or select a different firmware file and try to load it.
Error Message Error Writing to Flash Memory
Explanation A problem occurred while the firmware was being flashed.
Recommended Action Eject the client adapter and reinsert it. If the client adapter functions properly,
the firmware was flashed successfully. If the client adapter does not function or functions improperly,
your client adapter may need to be returned for service. Refer to the “Technical Assistance Center”
section in the Preface for information on contacting TAC.
Error Message Firmware Incompatible with Hardware
Explanation
The selected firmware file does not work with the client adapter.
Recommended Action Select a different firmware file and try to load it.