Product Information

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ninety (90) days, technical support for software that was either preinstalled by Xplore on the Xplore
Product or included with the Xplore Product at the time of your purchase or lease of the product is
available for a fee.
Warranty transfer to another country
Xplore is not responsible for any handling fees, tariffs, or import duties that may be incurred in
transferring the Products. Products and software may be covered by export controls issued by the
United States or other governments.
Australia
The Australian Competition and Consumer Act (2010) (including the “Australian Consumer Law”) as
well as other laws in Australia (“Mandatory Laws”) guarantee certain conditions, warranties and
undertakings, and give you other legal rights, in relation to the quality and fitness for purpose of Xplore
Technologies consumer products sold in Australia.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the failure does not amount to a major failure. What
constitutes a major failure is set out in the Australian Consumer Law.
Nothing in this Warranty purports to modify or exclude the conditions, warranties and undertakings,
and other legal rights, under the Australian Consumer Law, and other laws. This Warranty gives you
additional protection for your Xplore consumer product, and identifies a preferred approach to
resolving warranty claims which will be quickest and simplest for all parties, subject to the exclusions
terms and conditions below.
This Limited Warranty applies to the Xplore-branded hardware products sold by or leased from Xplore
Computing, Inc., its worldwide subsidiaries, affiliates, authorized resellers, or country distributors in
Australia with this Limited Warranty (“Xplore Product”). This Limited Warranty is provided by Xplore
Technologies, Inc. (“Xplore”) of 8601 RR 2222, Building 2, Austin, Texas 78728, USA (Phone: [phone]-
9783 option 9). These terms and conditions constitute the complete and exclusive Limited Warranty
agreement between you and Xplore regarding the Xplore Product you have purchased or leased. No
change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an
authorized representative of Xplore.
Warranty period
The period during which this Warranty is in effect will depend upon the Xplore Product to which it
relates. In all cases the commencement date for the period is the actual day of purchase, as reflected on
the authorized reseller’s or distributor’s invoice / receipt provided to you. The period during which each
Xplore Product is the subject of this Warranty is identified in the table below (‘Limited Warranty
Period’).