User guide

HSD 2225 37
English
TROUBLESHOOTING
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
• Tel.: [phone]
• Internet: www.xoro.de/support.htm
Symptom Correction
No power
• Check if AC adapter of power is connected securely.
• If powered with the battery, check if it is exhausted.
No sound
• Ensure that the equipment is connected properly
• Ensure that the input setttings for the TV and stereo
system are proper.
• Please make sure, that the audio track exists on the
disc.
Interference or
scrolling
• Check TV type is correct: PAL/NTSC.
• Adjust the vertical hold on your TV.
No subtitles
• Subtitles appear only with disc which contain them
• Wrong MPEG-4 subtitle format
• Please rename the MPEG-4 subtitle to the same movie
file name (for example movie.avi and movi.srt)
No picture
• Ensure that the equipment is connected properly
• Ensure that the LCD is on.
No playback
• Condensation had formed, please wait 1 or 2 hours to
allow the player dry out
• Wrong disc, please use only DVD, CD or ISO Data disc
• The disc may be dirty and require cleaning.
• Ensure that the disc is installed with the label side up.
• The disc has too mny scratches.
• The DVD+/-RW should be finalized.
• Wrong region code by the Video-DVD
• Cancel the parental lock function or change the
parental lock level. (The Pre-set password is 1389).