User guide

38 HRT 5000
English
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
• Tel.: [phone]
• Internet: www.xoro.de/support.htm
Symptom Correction
No DVB-T reception /
serious distortion by
mosaics or artefacts/
freeze pictures
• Switch the player into the DVB-T mode.
• No DVB-T reception in your region.
• Realign the antenna. Please pay attention to the
direction of the antenna tower.
• Please use an active indoor aerial or a roof antenna.
• Retry the Auto Scan.
No power
• Plug the power cord into the outlet tightly and turn on
the power.
Can not scan
programs
• Adjust the antenna
• Refer settings for searching
No picture / no
coloured pictures
• Control the connection to the TV set.
• Control the video output mode in the setup.
Remote control does
not work
• Change the batteries.
• Operate within normal range (max. 5 meters, 30 °)
• The sensor is pointed to by bright light.
No sound
• Cancel Mute
• Increase volume
• Pay attention to connection to TV set or amplifier.
• Cancel Sleep timer
Audio / Subtitle without
function or can no
choose
• Change audio track (press AUDIO button)
• Change subtitle track (press SUBTITLE button)
• Other audio track is not supported
• Subtitles are not supported