Satellite Radio User Guide
105
Troubleshooting
If this happens: Try this:
No audio when using 
PowerConnect or FMDA
•Check that your onyX and your vehicle’s FM 
radio are tuned to the same FM channel.
•For PowerConnect, ensure you are using the 
PowerConnect Vehicle Dock and PowerConnect 
Power Adapter.
•If you are using the Vehicle Dock that came with 
the Universal Xpress Car Kit, ensure that the FM 
Transmitter in the onyX is turned On. Refer to 
“Turn FM Transmitter On/Off” on page 98. 
No song title or artist name is 
displayed
•The information may not be available or updates 
may be in progress. 
Traffic and Weather channels 
sound different from other 
channels
•These channels use a different audio technology 
than other channels so they often sound 
different from other channels. 
The demo is playing •Your Magnetic Mount Antenna is not connected 
or you are not receiving the signal. Check that 
the antenna is connected properly and is not 
obstructed.
•Press and hold the Select button for 10 seconds 
to exit Demo Mode.
•You can disable Demo Mode. Refer to “Demo 
Mode” on page 94.










