Satellite Radio User Guide
104
If this happens: Try this:
No audio when using the Aux In 
Cable or Cassette Adapter
•Check all cables between your onyX and your 
vehicle’s stereo system for a firm and secure 
connection.
•Ensure you have selected the proper input source 
on your vehicle’s stereo system.
•If you are using the Vehicle Dock that came with 
the Universal Xpress Car Kit, ensure that the FM 
Transmitter in the onyX is turned Off, and increase 
the audio level of the onyX. Refer to “Set Audio 
Level” on page 89.
Audio fades or has static when 
listening
•Check all cables for a firm and secure connection.
•If you are using PowerConnect to listen via your 
vehicle’s FM radio, and the problem persists, it 
most likely is interference from another commercial 
or broadcast FM station. You will need to find an 
unused or available FM channel in your area. Refer 
to “Find Available FM Channels in Your Area” on 
page 79. 
•If you are using PowerConnect, and you cannot 
solve the audio problem, try connecting the audio 
using the Aux In Cable or a Cassette Adapter. 
(Refer to page 39 and page 41.) If you cannot use those 
solutions, consider using an FM Direct Adapter. 
(Refer to page 47.)
Troubleshooting










