Operation Manual
Frequently asked Questions
Why, after the external network cable was connected for quick
setup, the connection to the Internet was never implemented?
First check whether the network cable is properly connected, whether
the correct type of Internet access has been selected, and whether
the user name and password provided by the operator have been
correctly entered. We advise you to go to any site using APP on your
phone or through a browser, and based on the results of check, try to
solve this problem.
Problems can be the following types:
Error 678: The operator’s server does not allow re-entry from one
account.
Elimination method: pull out and repeatedly insert the equipment
cable into the connector of an outside network. Switch o and
repeatedly turn on the optical modem / ADSL modem / subscriber
gateway. In 10 minutes try again.
Error 691: Error in username or password or expired username.
Elimination method: check whether the user name and the password
are correctly entered, and address to service of client support of the
operator for conrmation of a user name, the password and obtaining
information on the made payment.
Can there be a Wi-Fi (SSID) name in Chinese? Why sometimes
the name of Wi-Fi appears in the coded coding?
The name of the Wi-Fi router «Xioami» can be in Chinese, but it is
necessary that the device connected to the router (mobile phone,
pad, computer) support Chinese language and SSID, only then the
Wi-Fi name will be displayed normally.
What is the Web address of the control backend and the default
management password?
Web address backend control router «Xiaomi»: miwi.com or
192.168.31.1. The default management password is identical to the
Wi-Fi password set during initialization.
Why after the launch of the router the indicator light glows red?
If the indicator light of the Xiaomi router glows red, it means that the
system crashed and the launch can not be performed, the safe mode
has started.
In a safe mode, all data of the router is protected. By connecting of
the network cable and the computer, you can return the router to
normal operation.
If the indicator light of the Xiaomi router constantly glows red, it
means that it is impossible to start the system and it can not enter the
safe mode. In this case, call to the hotline to resolve the problems:
400-100-5678.