Product Manual

If the charging problem still exists after checking the above two items, contact the after
-
sale
personnel of SuperHii Technology please.
9.3 Scanning Problem
If the scanner with light off cannot read out a bar code:
If the problem occasionally occurs, restart the trolley, and scan the code again.
If the above method does not work, or the above problem frequently occurs, perhaps the
connecting wires of the scanner are loosened or break down. Then contact the after
-
sale
personnel of SuperHii Technology to settle the problem.
9.4 Abnormality of Weight Sensor (Zero Weight Setting for Unloaded
Trolley)
If the weight data is abnormal on the weight sensor with erroneous weighing alarm,
the following steps are recommended to reset the weight sensor.
Firstly, take out all items inside the trolley, and put the trolley on level ground;
Enter the following screen page, click on the upper left corner for six times, to
open the super administrator login page;