User Guide 700N00032 WorkCentre XK50cx
Xerox Corporation 1350 Jefferson Road Rochester, NY 14625 United States of America ©2000 by Xerox Corporation®, The Document Company ®, the stylized X, WorkCentre, and the identifying product names and numbers herein are trademarks of Xerox Corporation. Xerox Canada Ltd. and Xerox Europe are licencees of all the trademarks.
TABLE OF CONTENTS Table of Contents USER GUIDE Safety Notes Where Do I Find It 1.
TABLE OF CONTENTS Collate Loading Paper Loading Envelopes Using the Automatic Document Feeder Paper Selection Paper Types Paper Guidelines Guidelines for Special Media 2. THE BASICS: PRINTING AND COPYING Copying a Document Special Copy Features Collating Printing Printer Settings Control Program 3. SENDING A FAX Preparing Documents for Faxing How to Send a Fax Canceling a Fax Setting Resolution and Contrast Contrast Sending A Fax After Talking Confirming Fax Transmission Advanced Fax Features 4.
TABLE OF CONTENTS 6. MAINTAINING YOUR XK50cx Cleaning the XK50cx Maintaining Ink Cartridges Cartridge Alignment 7.
SAFETY NOTES Safety Notes Your WorkCentre XK50cx and supplies are designed and tested to meet strict safety requirements. Included are safety agency examination and approval and compliance to established environmental standards. Please read the following instructions carefully before operating the WorkCentre XK50cx, and refer to them as needed to ensure the continued safe operation of your WorkCentre. Follow all warnings and instructions marked on or supplied with the product.
SAFETY NOTES Slots and openings in the cabinet and in the back and sides of the WorkCentre are provided for ventilation. To ensure reliable operation of the WorkCentre and to protect it from overheating, these openings must not be blocked or covered. The WorkCentre XK50cx should never be located near or over a radiator or heat register. The WorkCentre XK50cx should not be placed in a built-in installation unless proper ventilation is provided.
WHERE DO I FIND IT Where Do I Find It RE ENT RKC In addition to this User Guide, your WorkCentre XK50cx comes complete with an Install Guide, CD, and a Warranty. If you do not see what you are looking for in this User Guide, check below to find the information. WO WO RK CE NT RE XK 50 WORKCENTRE Install Guide •Getting Started •Basic Functions WORKCENTRE XK50 WORKCENTRE CD •Installation Program WORKCENTRE XK50 •Scanning and Printer Drivers •Pagis Pro 3.
C h a p t e r Thank you for choosing the Xerox WorkCentre XK50cx, the dependable and efficient All-In-One machine that handles your Small Business or Home Office tasks with ease. Using the WorkCentre you can: • • • 1 O n e INTRODUCING THE WORKCENTRE XK50cx 1 Send and receive faxes. Print high resolution color or blackand-white documents. Scan photographs, paper documents, book pages, and virtually any object which can be placed on the flatbed scanning surface.
COMPONENT LOCATION Component Location 1 Take a moment to familiarize yourself with the XK50cx components and their location. Document Input Tray Automatic Document Feeder Document Guide Document Output Tray Control Panel Paper Exit Tray 1.
COMPONENT LOCATION Automatic Paper Feeder with Extension USB Connector Parallel Connector AC Power Cord Connector 1 Document Glass Cover EXT Telephone Connections LINE User Guide 1.
CONTROL PANEL FUNCTIONS Control Panel Functions Use to select paper type for copying Use to adjust contrast level prior to copying, faxing or scanning Use to select copy, fax and scan quality Use to adjust copy size from 25 to 400%, or to set Clone and Autofit options The display shows the current status of the XK50cx and guides the user through various tasks using a menu system for each operation Use to choose special functions Use to move to a higher level in the menu Use to select color or mono f
CONTROL PANEL FUNCTIONS Use to display current job status Use to redial last phone number called or to add a pause when storing a number in the phone book memory Use to dial to enter a letter or to choose special functions in combination with the Menu button Use to enter into fax sending mode 1 Start a job Use to dial calls and send fax documents by entering a 2 digit number Use to dial number manually (inter-active dial) Use to stop an operation at any time or delete digits while in edit mode.
USING THE NUMBER KEYPAD Using the Number1Keypad To complete some tasks you will need to enter names and numbers. For example, when you set up your machine; and for setting up Speed Dial numbers. Entering Alphanumeric Characters Assigned numbers, letters or characters Key 1 1 2 A>B>C>2 3 D>E>F>3 4 G>H>I>4 5 J>K>L>5 6 M>N>O>6 1 For example, to enter the letter O, press (labeled MNO). Each time you press the display shows a different letter, first M, then N and O, and finally 6.
EDITING NUMBERS OR NAMES Editing Numbers or Names If you make a mistake, move the cursor under the wrong character by pressing Left or Right Press the correct number to change or press Clear/ Stop to delete the character. Inserting a Pause With some telephone systems, you must dial an access code (9 for example) and listen for a second dial tone. In such cases, you must insert a pause in the telephone number. You can insert a pause when you are setting up a Speed Dial Number.
USING THE XK50CX MENU Using the XK50cx Menu Your WorkCentre XK50cx has various pre-set features you can change using the Menu. This section covers: • System Data Options • System ID • Date and Time • Clock Mode • System Setup Options • Ringer Volume • Speaker Volume • Default Settings • Menu Clear • Maintenance Options • Reports Fax options are described in Chapter Three, Sending a Fax, and Chapter Four, Receiving a Fax. 1.
MENU OPTIONS Menu Options Your WorkCentre XK50cx has various preset features which you can change. This section describes all XK50cx menu options except for Faxing, which is described in later chapters and in the Electronic User Guide. Reviewing System Data Options You can review the current System Data Option settings by printing a System Data report: Press Menu + + + Select until Press Right or Left SYSTEM DATA appears in the display. Press Start 1 1 2 3 User Guide 1.
REVIEWING SYSTEM DATA OPTIONS Setting a System Data Option System Data options are listed on the following page. To change a System Data option: 1 Press Menu + + + Select 2 Scroll through the options by pressing Down or Up repeatedly. 3 When the option you want appears in the display, enter the number for the desired setting. 4 Press Start memory. to store your choice in You can exit from the System Data setup mode at any time and return to normal operation by pressing Clear/Stop 1.
SYSTEM DATA OPTIONS 1 System Data Options Option PAPER SIZE Description The paper size - Letter, A4, or Legal. MESSAGE CONFIRM A report showing whether the transmission was successful, how many pages were sent, and more. Options are ON, OFF or ERR (prints only when a transmission is not successful). AUTO JOURNAL A report with detailed information about the previous 40 communications operations, including time and dates. Optional settings are ON or OFF.
SYSTEM DATA OPTIONS Option Description DISCARD SIZE When receiving a document as long or longer than the paper installed in your machine, you can set the fax machine to discard any excess at the bottom of the page. If the received page is outside the margin you set, it will print on two sheets of paper at the actual size. If the document is within the margin, and the Auto Reduction feature is turned ON, it will be reduced to fit into the appropriate size paper (Discard does occur).
SYSTEM DATA OPTIONS Option Description FAX PRINT QUALITY Specifies the print quality of incoming faxes, Letter Quality (LQ) or Draft. CLOCK MODE Specifies 12 or 24 hour time display. DRPD MODE LEARN Distinctive Ring Pattern Detection Mode Learn enables your machine to "learn" a ring pattern you designate to be answered as a fax. Useful when a single telephone line is used to answer several different telephone numbers with different ringing patterns. Turn ON or OFF.
SYSTEM ID System ID 1 In some countries you are required by law to indicate your fax number on any fax you send. The System ID, containing your telephone number and name (or company name), will be printed at the top of each page sent from your machine. 1 2 3 Note: If there is a number previously registered, it appears in the display. 4 5 1.
DATE AND TIME Date and Time If you are setting up the machine for the first time, or if the machine has not been operated for an extended period of time, SET DATE AND TIME, and PRESS START will appear on the LCD display. Press Menu + + + Select A flashing cursor prompts you to enter the date. Use the keypad to enter the current date and time using either a MMDDYYYY or DDMMYYYY date format. If you make a mistake, use Right or Left to manually move the cursor to a digit you wish to change.
DATE AND TIME Setting the Clock Mode You can configure your machine to display time using either a 12 hour or 24 hour format. 1 User Guide + Select 2 Press Up 3 times. CLOCK MODE appears in the LCD display. 3 Press Right until either 12 hour or 24 hour mode is selected. 4 1.
SYSTEM SETUP System Setup Through the System Setup menu on the LCD panel, you can change the following: • Ringer Volume (Off, Low, Medium, High) • Default settings for the following: • Quality: sets the default resolution to Draft, Normal, or Best. • Lighten/darken: sets the default image contrast to darken, normal, lighten, fax photo.
SYSTEM SETUP Setting Ringer Volume, Sound Control and Language To set the Ringer Volume, Sound Control or Language, perform the following steps: 1 2 3 4 5 1.18 User Guide Press Menu + + Press Up or Down desired option appears. + Select until the Press Select Press Right or Left to display the setting options for the feature you have selected.
SYSTEM SETUP Adjusting Speaker Volume Press On-Hook Dial to adjust the speaker volume. If you cannot hear a dial tone, check the phone connection. 1 Press Up or Down until the desired volume level 1 - 4 is displayed. 2 Press On-Hook Dial standby mode. 3 to return to 1 User Guide 1.
SYSTEM SETUP Changing the Default Settings To display or change default printer settings: 1 Press Menu + + + Select The LCD display indicates RINGER VOLUME. 2 Press Down DEFAULT SETTINGS? appears in the LCD display. 3 Press Select Use Up or Down to scroll through the options. 4 5 6 1.
MEMORY CLEAR Memory Clear You can clear the following XK50cx memory stores: • System ID • System Data • Phonebook and Schedule Job • Transmit and Receive Journal Fax Menu Options Menus 6 through 11 are used to set various fax options, and are described in Chapter Three. • Delay Send • Memory Send • Priority Send • Polling • Add/Cancel • Group Dial 1 Maintenance See Chapter Six for a complete description of maintenance options. User Guide 1.
RECEIVE MODE Receive Mode The XK50cx is set to automatically answer incoming calls. See Chapter Four, Receiving a Fax, for information on other receive modes. Reports Your XK50cx can print reports or lists containing useful information such as System Data or Scheduled Jobs. To Print Reports/Lists 1 2 3 Press Menu + + + Select Press Right until the desired report appears in the LCD. Press Start to print the report. The following reports are available: MSG.
COLLATE PHONE BOOK Lists Speed Dial and Group Dial numbers. SYSTEM DATA A report containing the current settings of all user selectable options. SCHEDULE JOB Provides information about documents stored for Delayed Send, Priority Send, Memory Send, TX Polling, and Continuous Polling. HELP LIST Lists basic machine functions and commands. Collate 1 See Chapter Two for a complete description of Collating. User Guide 1.
LOADING PAPER Loading Paper For best results, use high quality Xerographic copy paper or inkjet paper. Using the Automatic Paper Feeder You can stack paper, envelopes, card stock, labels, or transparencies in the Automatic Paper Feeder to feed automatically. The Automatic Paper Feeder can hold a maximum of 100 sheets of 20 lb plain paper, or 10 envelopes or other print media. Depending upon media thickness, maximum capacity may be reduced.
LOADING PAPER Load the print material in the Automatic Paper Feeder. Ensure that the right edge of the media is in contact with the right side of the Automatic Paper Feeder. Do not exceed the rated capacity. Do not mix different types of print media. 4 Load paper or transparencies with the print side facing you. Load letterhead paper with the design side face-up. The top edge of the sheet with the logo should enter the printer first.
LOADING ENVELOPES Loading Envelopes Load envelopes with the address side facing up. The end of the envelope where the stamp will later be placed must enter the Automatic Paper Feeder last. Note: Do not feed stamped envelopes. Note: Never use envelopes with clasps, snaps, windows, coated linings, or self-adhesive seals. These envelopes may severely damage the printer. The right edge of the envelope must align with the right edge of Automatic Paper Feeder.
PAPER SELECTION Paper Selection One of the most important things you can do to assure the best possible printing performance of your machine is to select the correct paper. Your machine produces letter quality print on most plain bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity. 1 User Guide 1.
PAPER TYPES Paper Types Option Description Plain Paper The machine supports paper sizes of letter, legal, and A4 in portrait orientation. You can use regular copier paper, cotton bond papers, and typical letterhead. Always use paper without curls, folds, staples, or damaged edges. Inkjet Paper Paper developed specifically for printing with inkjet printers. Coated Paper Paper developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces.
PAPER GUIDELINES Paper Guidelines 1 When selecting or loading paper, envelopes, or other special media, keep these guidelines in mind: • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. • Use only high quality inkjet or copier grade paper. Avoid paper with embossed lettering, perforations, or texture that is too smooth or too rough. • Store paper in its ream wrapper until ready to use. Place cartons on pallets or shelves, not on the floor.
GUIDELINES FOR SPECIAL MEDIA • DO NOT use damaged or poorly made envelopes. Guidelines for Special Media Be sure to read any instructions that come with your special paper. These instructions provide important information regarding how to achieve the highest print quality with these papers. 1.30 User Guide • It is recommended that you feed special paper types one sheet at a time.
GUIDELINES FOR SPECIAL MEDIA • Store unused media at temperatures between 59 and 86 degrees Fahrenheit (15 to 30 degrees Centigrade). The relative humidity should be between 10% and 70%. • If the print density of your page is very high, light paper stock may curl slightly due to the large amount of ink. If you need to print dense graphics, try printing on heavier stock. • Do not use thicker paper than meets the specifications for this machine.
1.
C h a p t e r This chapter provides basic instructions for printing and copying documents. 2 T w o THE BASICS: P R I N T I N G AND COPYING 2 User Guide 2.
COPYING A DOCUMENT Copying a Document The WorkCentre XK50cx is a high quality copier that offers the following features: • Adjustable Quality and Contrast • Selectable Paper Type • Enlarge/Reduce • Multiple Copies • Collating • Black and White/Color Mode selection When you make a copy you can use the Control Panel buttons to change these settings.
SPECIAL COPY FEATURES Press Start to begin copying. 4 Special Copy Features You can set the following special features by pressing Reduce/Enlarge Control Panel: on the • Press Reduce/Enlarge until CLONE appears in the LCD. This prints multiple image copies on a single page. The number of images is determined by the original image size. • Press Reduce/Enlarge until AUTO-FIT appears in the LCD. This automatically reduces or enlarges the original image to fit on the paper.
COLLATING Collating When on, the machine sorts the copy job. For example 2 copies of a 3 page job will print one complete document followed by the second complete document. (eg. 1,2,3 then 1,2,3) To set collating: 1 2 3 2.4 User Guide Press Menu + + Press Right or Left collating to OFF or ON.
PRINTING Printing You can use the XK50cx with all Windows programs. Be sure to set the XK50cx as the default printer for all your Windows 95/98, Windows 2000, or Windows NT 4.0 operations. Note: Printer Properties dialog box buttons and options include: OK: click when you have finished making changes. Most Windows software programs allow you to make changes to the printer settings.
PRINTER SETTINGS 3 Click on OK to close the Properties dialog box. 4 After making any necessary changes to the printing parameters, click on OK to start the print job. Printer Settings For information about Windows 95/98 and NT4.0/2000 Printer Settings, see the Electronic User Guide. Control Program For information about the WorkCentre XK50cx Control Program, please see the the Electronic User Guide. 2.
C h a p t e r 3h T h r e e SENDING A FAX This chapter explains how to use the XK50cx to send a fax. Advanced fax features and procedures are described in the Electronic User Guide. You can fax a document by placing it in the Automatic Document Feeder (ADF) or directly on the document glass, 3 pressing Fax and entering the remote fax number using the control panel.
PREPARING DOCUMENTS FOR FAXING Preparing Documents for Faxing Use the following guidelines to prepare your documents for faxing • Note: If your document falls into any of these categories, use the document glass only. 3.
HOW TO SEND A FAX How to Send a Fax To fax a document using the Automatic Document Feeder (ADF): Adjust the document guide on the ADF to match the width of the document. 1 Slide the document face up into the ADF until DOCUMENT READY appears in the LCD display. 2 Press Fax Use the keypad to dial the number of the remote fax machine. Press Start 3 4 3 5 User Guide 3.
CANCELING A FAX To fax a document from the document glass: 1 2 3 4 Place the document face down on the document glass, and lower the top. Press Fax Use the keypad to dial the number of the remote fax machine. Press Start The document scans into memory. The display asks if you want to send another page. Press or When pressed, the fax is sent. (NO) is Canceling a Fax To cancel a fax press Clear/Stop any time during the transmission. 3.
SETTING RESOLUTION AND CONTRAST Setting Resolution and Contrast When sending typical text based documents,the default resolution and contrast settings produce good results. However, if you send documents that are of poor quality, or contain photographs, you can adjust the resolution and contrast to ensure a higher quality. Mode Recommended for: Draft Documents with normal sized characters.
CONTRAST Contrast Mode Recommended for: Darken Documents containing light print or faint pencil markings. Normal Faxing most documents. Lighten Documents containing dark print. Fax Photo Photographs or documents containing color or shades of gray. Note: You can set the default resolution and contrast. The default mode will be in effect when a document is sent or copied unless you change the setting for an individual operation.
SENDING A FAX AFTER TALKING Sending A Fax After Talking If you have a phone connected to the EXT jack, you can send a fax after speaking with a person at the remote site. When finished talking, instruct the person at the remote location to start their fax machine and hang up. 1 The remote fax machine will send the initial fax tones. Press Fax 2 Wait until you hear the fax tone from the remote fax machine.
CONFIRMING FAX TRANSMISSION Confirming Fax Transmission You can verify that a fax was sent correctly by printing a Message Confirmation Report. 1 Press Menu + + + Select MSG. CONFIRM appears in the LCD display. 2 Press Start to print the report. Advanced Fax Features See the Electronic User Guide for advanced fax features and procedures. 3.
C h a p t e r 4 F o u r RECEIVING A FAX Your WorkCentre XK50cx, can automatically answer, receive and print all incoming faxes. See the Electronic User Guide for advanced fax features and procedures. 4 User Guide 4.
RECEIVE MODES Receive Modes You can configure your machine to FAX, TEL or ANS/FAX mode. Note: During PC file printing, an incoming fax will be received and stored in memory. 1 2 Press Menu + + + Select Press Right or Left to display the following Receive Mode options: • FAX: The machine answers an incoming call and immediately goes into fax receive mode. • TEL: In TEL mode, automatic fax answering and reception is turned off.
RECEIVE MODES • DRPD: Distinctive Ring Pattern Detection is a telephone company service that allows you to use a single telephone line to answer many different telephone numbers. The calling number is identified by a distinctive ringing pattern consisting of various combinations of long and short rings. Press Note: DRPD only appears as a menu option if t has been set up (if a number has been "learned"). See System Data Options in Chapter One.
ADJUSTING RINGER VOLUME Adjusting Ringer Volume You can adjust the ringer volume to LOW, MED, HIGH or OFF. Note: To change the number of rings before the machine answers an incoming call, see System Data Options in Chapter One. 1 Press Menu + + + Select RINGER VOLUME ? displays. 2 Use Up or Down ringer volume. 3 4.4 User Guide Press Clear/Stop to set the to accept and exit.
ADVANCED FAX FEATURES Advanced Fax Features See the Electronic User Guide for advanced fax features and procedures. 4 User Guide 4.
4.
C h a p t e r Your WorkCentre XK50cx is equipped with a True Color Quality Scanner capable of reproducing color charts, photographs, graphics or printed text. These images can be copied or scanned directly into your PC workstation using the WorkCentre TWAIN Scanner Program, and edited with the Pagis Pro software included with your XK50cx.
EASY SCANNING The WorkCentre TWAIN Scanner Program The WorkCentre TWAIN Scanner program is used to scan documents and photographs. You can decide what portion of a document you want to scan, adjust the brightness and contrast, color balance, resolution, and many other advanced scanner settings. These settings are fully described in the Scanner Program’s Help. Easy Scanning Note: To use this function, the XK50cx must be connected to your PC with a USB cable.
EASY SCANNING CONNECTING... appears on the LCD display as the XK50cx connects to the PC. Next, the XK50cx scans the document. PC-SCANNING appears in the LCD display, and the scanned image appears in Microsoft Paint. If you would like to configure Pagis Pro or another program as the default scanning application, run the Scan to PC application. 5 Double click the Scan to PC icon in the Windows Taskbar (typically in the lower right hand corner of your screen).
ADVANCED SCANNING Advanced Scanning This topic covers advanced scanning with Pagis Pro. Note: If you are using another scanning application, refer to the documentation provided by the manufacturer. 1 Note: Note: You can also place a document in the Automatic Document Feeder. 2 3 4 5 6 Note: To open the User Guide, click the Windows Start button, then Programs➔ Pagis Pro3.0➔Documentation➔User Guide. 5.
C h a p t e r This section describes maintenance procedures for: • Cleaning the Automatic Document Feeder and document glass • Maintaining Ink Cartridges 6m S i x MAINTAINING YOUR XK50cx 6 User Guide 6.
CLEANING THE XK50CX Cleaning the XK50cx To keep your machine working properly, the Automatic Document Feeder and Document Glass must be cleaned periodically. If they are dirty, copies and documents sent to another fax machine may not be clear. Document Glass Automatic Document Feeder 1 2 6.2 User Guide Power off the WorkCentre XK50cx by unplugging it from the wall outlet. Lift the Automatic Document Feeder gently on the Panel Cover assembly.
MAINTAINING INK CARTRIDGES Clean the document glass with a soft cloth and glass cleaner. Do not spray the cleaner directly onto the document glass. Always spray the cleaner onto the cloth. Close the Automatic Document Feeder Top Cover firmly until it clicks into place. 5 Caution: Never spray liquid directly onto the document glass. Spray liquid onto the cloth first.
MAINTAINING INK CARTRIDGES • If you have an opened ink cartridge you are not currently using and do not have an available print cartridge storage unit, store it in an airtight plastic bag. Do not leave it exposed to the air for an extended period; this promotes drying out and clogging of the print nozzles. Print Cartridge Clean Head Process You should test the print cartridge when the print is not clear or image information is missing. The problem may be caused by blocked nozzles on the ink cartridge.
MAINTAINING INK CARTRIDGES Cleaning the Print Heads The Clean Head process cleans the print nozzles and removes any deposits that may impair printing functions. To clean the heads: Press Menu + + + Select The LCD display indicates SELF TEST ? 1 Press Up CLEAN HEAD ? appears in the LCD display. 2 Press Start 3 PRINTING... appears on the LCD display. The WorkCentre XK50cx prints a head cleaning test pattern. Notice the series of diagonal lines across the top and bottom of the test pattern.
MAINTAINING INK CARTRIDGES Wiping the Ink Cartridge Nozzles and Contacts If print quality does not improve after repeating the Clean Head process, the problem may be caused by dried ink on the ink cartridge nozzles or contacts. To clean the nozzles and contacts: 1 2 Remove the ink cartridge. See Installing Ink Cartridges later in this section Use a clean, lint free cloth, dampened with water only, to gently clean the entire copper colored area, including the nozzles and contacts.
MAINTAINING INK CARTRIDGES Installing Ink Cartridges The WorkCentre XK50cx is a dual cartridge Inkjet printer. You must use a black and a color ink cartridge. For the following Xerox print cartridges, please contact your nearest Xerox dealer: • Hi capacity ink cartridge (8R7881) • Color Print Cartridge (8R12591) When you notice the print becomes light or INK LOW appears in the display, replace the apporopriate cartridge(s). The Ink Cartridge includes the ink supply and the print head.
MAINTAINING INK CARTRIDGES 3 1 4 Electrical Contacts 5 Remove the old cartridge(s) by pulling the top toward you until there is a click. Remove the cartridge(s) from the Carrier. Carefully unwrap the new Ink Cartridge(s) and remove the sealing tape. Slowly pull straight out on the tab located at the end of the Ink Cartridge. Slide the new Ink Cartridge down into the holder and push it forward until it clicks into place. Note: Avoid touching the electrical contacts on the cartridge.
MAINTAINING INK CARTRIDGES Press Down and choose from LEFT, RIGHT or BOTH. Press Select when your choice appears in the display. 8 The display prompts you to confirm RIGHT CARTRIDGE? NEW BLACK and/or LEFT CARTRIDGE? NEW COLOR. Press Select to confirm your choice(s). 9 OR If you have returned an old cartridge to the Carrier, press Right and Select .The machine returns to READY TO COPY mode without printing an Alignment Test Pattern.
CARTRIDGE ALIGNMENT Cartridge Alignment You should print the cartridge alignment test if vertical lines or characters appear crooked. The cartridge alignment test will straighten the vertical lines. Arrange Alignment To align the cartridge using the control panel of your WorkCentre: 1 2 3 6.10 User Guide Press Menu + + + Select Press Down ARRANGE ALIGNMENT? appears in the the display.
CARTRIDGE ALIGNMENT Enter the number of the line which appears the straightest from pattern A (example - for the second line, enter 02) Press Down to confirm your selection. The setup screen for the Alignment B test pattern is displayed. 4 Repeat step 4 for Alignment test patterns B through F. 5 Press Start operation. 6 to return to normal 6 User Guide 6.
6.
C h a p t e r 7m S e v e n TROUBLESHOOTING This section describes Troubleshooting procedures for: • Document Jams • Paper Jams While Printing • Tips for Avoiding paper Jams • LCD Display Error Messages For help diagnosing common printer, print quality, paper feeding and scanning problems, please see the Electronic User Guide. 7 User Guide 7.
DOCUMENT JAMS Document Jams If a document jams while it is feeding through the ADF, DOCUMENT JAM appears in the LCD display. Automatic Document Feeder (ADF) ADF Top Cover 1 Raise the ADF assembly by pulling up lightly on the sides of the assemby until it clicks into the raised position. 2 Open the ADF Top Cover by pulling up gently on the Top Cover Lip. 3 Carefully remove the jammed document. ADF Top Cover Lip 4 7.
PAPER JAMS WHILE PRINTING Paper Jams While Printing If paper jams occur, PAPER JAM appears in the LCD display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly. Paper Jam If jammed in the Paper Feed Area at the rear of the machine: Remove the stack of paper (if necessary). Remove the jammed paper by gently pulling it straight up.
TIPS FOR AVOIDING PAPER JAMS Tips for Avoiding Paper Jams By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in the previous sections. If jams occur frequently, make sure that you are following these tips to avoid jams. 7.4 User Guide • Make sure you are loading paper properly (See Chapter 1) and that the adjustable paper guide is positioned correctly. • Do not overload the paper.
LCD DISPLAY ERROR MESSAGES 7 LCD Display Error Messages LCD Display Meaning Solution (L) CART. EMPTY (R) CART. EMPTY ALL CART. EMPTY The ink cartridge is not correctly installed in the machine. Following the procedure in Installing Ink Cartridges in the WorkCentre XK50cx Installation Guide, remove and re-install the print cartridge. CHANGE BLACK INK CHANGE COLOR INK The indicated ink cartridge is low or out of ink. Install a new ink cartridge.
LCD DISPLAY ERROR MESSAGES LCD Display Meaning GROUP NOT AVAILABLE You have tried to select a group location where only a single location number can be used. The Group Location Feature is not available. No action required B&W ONLY VALID! GO ON? You have tried to store color or photo mode documents into memory, however there is not enough memory. The mode is automatically changed to give the best results. No action required The machine’s memory is full. Delete unnecessary documents.
LCD DISPLAY ERROR MESSAGES LCD Display Meaning Solution PAPER JAM Paper jammed inside the unit. Press the Clear/Stop button and clear the jam. Refer to Paper Jams in this chapter. POLLING ERROR The remote FAX machine you want to poll is not ready to respond to your poll. The remote operator should know in advance that you are polling and have their FAX unit loaded with the original document. POLL - CODE ERROR When setting up to poll another FAX machine, you have used an incorrect poll code.
LCD DISPLAY ERROR MESSAGES 7.
INDEX Index USER G UIDE This comprehensive index includes the Install Guide, this User Guide, and the electronic User Guide. The following abbreviations are used in this index to reference these documents: [IG] = Install guide [UG] = User Guide [e-UG] = electronic User Guide (Located on your CD) A adding a document to a scheduled fax .......................... [e-UG] adding documents to the job to be polled.............................. [e-UG] advanced fax features ............
INDEX alignment, cartridge...........[IG], 1-9 alphanumeric characters, entering ............................. .[UG], 1-6 ANS/FAX receive mode .....[UG], 4-2 answer on rings ................. [UG],1-12 auto journal ....................... [UG],1-11 automatic redial...................... [e-UG] B Basic Functions ...................[IG], 2-1 basic scanning......................... [e-UG] being polled by a remote machine (POLL TX) ............... [e-UG] black-and-white......................
INDEX Europe, Safety and legal requirements for Xerox ......... [e-UG] F fax number, redialing ........... [e-UG] print quality................. [UG],1-13 problems........................... [e-UG] receiving a ....................[IG], 2-6 receive mode................ [UG], 4-2 transmission, confirming .................... [UG], 3-8 faxing canceling ...................... [UG], 3-4 confirming fax transmission................. [UG], 3-8 how to send a fax ......... [UG], 3-2 preparing a document.............
INDEX ink cartridge nozzle test ................... [UG], 6-4 ink cartridges............... [UG], 6-3 wiping nozzles and contacts ........................ [UG], 6-6 making connections ............[IG], 1-3 memory, redial........................ [e-UG] memory send .......................... [e-UG] memory transmission ............ [e-UG] menu features ........................ [UG], 1-8 options you can change .......................... [UG], 1-9 pre-set features ........... [UG], 1-8 system data options .....
INDEX printer problems ..................... [e-UG] printer specifications.............. [e-UG] priority send ............................ [e-UG] Q quality problems, print........... [e-UG] R receive mode ..............[UG], 1-22, 4-2 recieve modes ......................... [e-UG] receive modes ANS/FAX ..................... [UG], 4-2 DRPD ............................ [UG], 4-3 FAX ............................... [UG], 4-2 TEL ............................... [UG], 4-2 receiving a fax....................
INDEX storing ............................... [e-UG] stand-alone fax machine without a PC ............................ [e-UG] standby operation ................... [e-UG] canceling .......................... [e-UG] start Pagis Pro ......................... [e-UG] storing speed dial numbers for group dialing ........................... [e-UG] system data options ......[UG]1-9,1-11 answer on rings ................ [UG], 1-12 auto journal ................ [UG], 1-11 clock mode..................
