Operation Manual

63
Status Codes
WorkCentre Status Code Solution
System Error 1 Check that nothing is blocking the print
cartridge carriage. Switch off WorkCentre,
wait five seconds, then switch on again. If
“SYSTEM ERROR 1” persists on LCD, call
1-800-Team-XRX for service.
System Error 2 Check that nothing is blocking the paper
feed path, that there is no paper jam and
that the paper in the input tray is loaded
correctly. Switch off WorkCentre, wait five
seconds, then switch on again. If
“SYSTEM ERROR 2” persists on LCD, call
1-800-Team-XRX for service.
System Error 3 Ensure that the print heads are inserted
correctly as explained in section Installing
Print Cartridge. Remove them and
reinsert them if necessary. Follow
Cleaning the Electrical Contacts process
in the maintenance section in your user
guide. (Never touch the contact points with
your fingers.)
When replacing print cartridges, be sure to
press “10” for recognizing “NEW
CARTRIDGE”. Never replace your current
print cartridge with a used cartridge. If
“SYSTEM ERROR 3” persists on LCD, call
1-800-Team-XRX for service.
System Error 4,5 Call 1-800-Team-XRX for service.
System Error 6 Check that WorkCentre and your PC are
connected correctly. Check that the
scanner driver is installed. Check that your
PC is not busy with some other task.
Switch off WorkCentre, wait five seconds,
then switch on again. If “SYSTEM ERROR
6” persists on LCD, call 1-800-Team-XRX
for service.
System Error 7 Switch off WorkCentre, wait five seconds,
then switch on again. If “SYSTEM ERROR
7” persists on LCD, call 1-800-Team-XRX
for service.