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Xe88qrg.bk Page 2 Thursday, February 17, 2000 4:25 PM Prepared by: Xerox Industrial Design Human Interface Graphic Design Jefferson Road Henrietta New York ©2000 by Xerox Limited. All rights reserved.
Xe88qrg.bk Page iii Thursday, February 17, 2000 4:25 PM Table of Contents U SER GU ID E Where do I find it? v 1. INTRODUCTION 1-1 WorkCentre Features 1-2 2.
Xe88qrg.bk Page iv Thursday, February 17, 2000 4:25 PM Setting 10 Power Reductions Power Save Power Shut-Off Auto Clear Two-Sided Copying Copying While Printing 3. PRINTING 3-1 4. SCANNING 4-1 Overview TWAIN Scanner Driver Starting the TWAIN Scanner Scanning with TextBridge Pro Scanning with other Software 5.
Xe88qrg.bk Page v Thursday, February 17, 2000 4:25 PM WHERE DO I FIND IT? Where do I find it? In addition to this User Guide, your WorkCentre XE88 comes complete with a Getting Started Guide, CD-ROM, and a Warranty Card. If you do not see what you are looking for in this User Guide, check below to find where you can locate the information.
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Xe88qrg.bk Page 1 Thursday, February 17, 2000 4:25 PM 1 C h a p t e r O n e INTRODUCTION The WorkCentre is compact and easy to use. It is specially designed to provide you with high quality and high performance copying, printing, and black and white scanning. 1 This guide tells you how to set up, operate, maintain, and get the best performance from your WorkCentre. User Guide 1.
Xe88qrg.bk Page 2 Thursday, February 17, 2000 4:25 PM WORKCENTRE FEATURES WorkCentre Features The copy speed for the WorkCentre XE 88 is 8 copies per minute. The maximum print speed for the Digital WorkCentre is 8 prints per minute. The WorkCentre features a high-capacity paper tray for easy loading of paper, envelopes, label sheets and transparencies. Some of the other advanced features which can be selected from the control panel of this WorkCentre include: 1.
Xe88qrg.bk Page 1 Thursday, February 17, 2000 4:25 PM 2 C h a p t e r T w o Paper Specifications COPIER FEATURES Selecting Media For reliable WorkCentre operation and good copy/print quality, Xerox recommends that paper be stored appropriately: • on a flat surface. • in a closed container. • in a low humidity area. • tightly wrapped, if the ream is partially used. Note: Paper affected by humidity, and curled paper can cause jams and copy/ print quality problems. User Guide 2 2.
Xe88qrg.bk Page 2 Thursday, February 17, 2000 4:25 PM PAPER SPECIFICATIONS Paper Input Sizes Weights: Pa pe r Tr ay 3 7/8 x 5 7/8 to 8 ½ x 14 in. (98 to 216 x 315/330 mm) Optimum Range 20 lb / 80 g/m² 14 - 34 lb 52 - 130 g/m² Capacities: Copy, letterhead, and predrilled 20 lb / 80 g/m² XE86: 200 sheets XE88: 250 sheets Labels and Transparencies * Yes (1 at a time) Envelopes (one at a time) COM-10 (4.1 x 9.5 in. / 216 x 279 mm) Monarch (3.87 x 7.5 in. / 98.5 x 191 mm) C5 (6.4 x 9.16 in.
Xe88qrg.bk Page 3 Thursday, February 17, 2000 4:25 PM LOADING MEDIA Loading Media Pull the paper release lever at the right of the paper tray toward you until it locks into place. 1 1 2 Note: E1 and E2 paper jams will occur if the release lever does not lock into place during paper loading. If you are using extra-long paper such as legal size, raise the paper support to hold the paper once it has been inserted. 2 2 Place the paper into the paper tray with the side to be printed facing toward you.
Xe88qrg.bk Page 4 Thursday, February 17, 2000 4:25 PM LOADING MEDIA 4 Move the left paper guide until it is resting gently against the left edge of the paper. The paper tray can be filled to the MAX line with standard weight paper (16 to 24 lbs. Gently push the paper release lever back. The paper will be clamped by the paper feed roller inside the printer. 5 Note: It is recommended that you load and print one envelope or transparency at a time. 2.
Xe88qrg.bk Page 5 Thursday, February 17, 2000 4:25 PM LOADING MEDIA Push the paper release lever back. The paper will be clamped by the paper feed roller inside the printer. Do not reuse the misfed paper. Do not use materials that: • are composed with glues, inks and adhesive that could discolor, scorch, or melt when heat is applied • have cellophane windows, peel-off adhesive strips • are heavily textured, coated or embossed • are cotton paper composed of more than 25% of recycled paper.
Xe88qrg.bk Page 6 Thursday, February 17, 2000 4:25 PM CONTROL PANEL Copy Quality Copy Contrast On-Line/ Off-Line Clear Control Panel Copy Quality Select Auto Exposure, Text, Photo or Toner Saver. Ready Indicators Reduce/Enlargement Use Auto when copying from originals with a colored background. (Auto is the default setting.) Note: When Auto is selected, the copier automatically varies the contrast of your copies. Lighter/Darker settings are not available. Toner Saver Photo Text Auto 2.
Xe88qrg.bk Page 7 Thursday, February 17, 2000 4:25 PM REDUCTION/ENLARGEMENT PRESETS Copy Contrast Adjust the exposure from lighter to darker for Text, Photo and Toner Saver. The indicators light up one or two at a time to represent the selected setting. There are 5 variations represented by 3 lights. Lightest Darkest Reduction/Enlargement Presets is preset at 50% and is customer programmable. 78%, 129% and 200% are standard reduction/enlargement options.
Xe88qrg.bk Page 8 Thursday, February 17, 2000 4:25 PM INDICATORS Paper Tray Indicator Indicators The paper tray indicator blinks when the paper tray is out of paper. The indicator light is green. The jam indicator blinks when a jam occurs and a fault code will appear. The indicator light is red. Jam Drum Toner The drum indicator is on when the drum is near end of life and blinks when the drum is at end of life. The indicator light is red. The toner indicator comes on when the toner is low.
Xe88qrg.bk Page 9 Thursday, February 17, 2000 4:25 PM INDICATORS On-line/Off-line Button Alternates between the On-line and Off-line status. The On-line/Off-line button can be pressed to interrupt a print job to run a copy job. When the copy job is complete, touch the On-line/Off-line button to revert to print mode, or the machine will revert to print mode automatically after 1 minute. • When the light is on, the WorkCentre is ready.
Xe88qrg.bk Page 10 Thursday, February 17, 2000 4:25 PM INDICATORS Ready Indicator Light Start Press to start copying. Clear • Stops a copy job in progress after completing the copy being made. • Changes the copy quantity to one after the entire job is complete. • Displays copy count information (refer to Copy Count). Message display Wo r k C e n t r e X E 8 8 50% 200% 2.10 User Guide Indicators light up when there is a fault. The fault codes will appear in the Message Display.
Xe88qrg.bk Page 11 Thursday, February 17, 2000 4:25 PM PROGRAMMABLE FEATURE SETTINGS Programmable Feature Settings Settings 0 - 7, 14 and 15 To change the programmable features in the chart on the following pages, follow the steps below. Toner Saver Select the Toner Saver. Photo 1 Text Auto Press again and hold the Copy Quality button for approximately 4 to 6 seconds. • The light next to Auto will light. • The lights within the WorkCentre Diagram will flash.
Xe88qrg.bk Page 12 Thursday, February 17, 2000 4:25 PM PROGRAMMABLE FEATURE SETTINGS Note: To continue making other changes, press the Clear button and repeat steps 3 - 6. 2.12 User Guide 4 Press Start. The current setting for that program will flash. 5 Press the 1 button until the option number you want is displayed. 6 Press Start to store the selection. 7 Press the Copy Quality button to return to the copy mode.
Xe88qrg.bk Page 13 Thursday, February 17, 2000 4:25 PM PROGRAMMABLE FEATURE SETTINGS Setting 10 Use the following procedure to change the preset Reduction/Enlargement default setting. This feature allows you to set a specific preset reduction or enlargement between 50-200%. Select the Toner Saver by using the Copy Quality button. 1 Press again and hold the Copy Quality button for approximately 4 to 6 seconds. 2 • The light next to Auto will light.
Xe88qrg.bk Page 14 Thursday, February 17, 2000 4:25 PM PROGRAMMABLE FEATURE SETTINGS 2.14 User Guide 5 Press the Variable Percentage buttons until the desired percentage is displayed. 6 Press Start to store the selection. 7 Press the Clear button to continue making other changes. Press the Copy Quality button to return to the copy.
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Xe88qrg.bk Page 16 Thursday, February 17, 2000 4:25 PM PROGRAMMABLE FEATURE SETTINGS Program Number 4 5 6 Program Option Number/ Option (Default is bold) Default Magnification: This feature allows you to make copies slightly larger or smaller than the original, or the same size. 0 - 100% Default Copy Quality: This feature allows you to select the default Copy Quality mode.
Xe88qrg.bk Page 17 Thursday, February 17, 2000 4:25 PM PROGRAMMABLE FEATURE SETTINGS Program Number Program Option Number/ Option (Default is bold) Paper Trail Edge Void (4 mm): The trail edge void can be turned off to accommodate originals that have print to the very bottom edge. When Off, another 4 mm will copy; however, the image quality may deteriorate as it gets closer to the bottom edge.
Xe88qrg.bk Page 18 Thursday, February 17, 2000 4:25 PM POWER REDUCTIONS Power Reductions There are two modes of power reduction: Power Save, and Power Shut-off. Power Save In this mode, the fuser is maintained at a lower heat level, thereby saving power. The Ready Indicator will flash and the other indicators will remain on. To copy, press Start. The copies will be made automatically.
Xe88qrg.bk Page 19 Thursday, February 17, 2000 4:25 PM TWO-SIDED COPYING Auto Clear This WorkCentre is enabled at the factory to return to the Normal Copy mode approximately one minute after a job is completed. • Copy Quality - Auto • Copy lighter/darker - Normal • Priority Magnification - 100% • Quantity Selected - 1 Adjust the side guide within 1/32 in. Two-Sided Copying Place one original face down on the Document Glass, with the TOP toward the LEFT. Lower the document cover. Select quantity.
Xe88qrg.bk Page 20 Thursday, February 17, 2000 4:25 PM COPYING WHILE PRINTING 4 5 Remove the first original and place the second original face down on the Document Glass with the TOP toward the RIGHT, and lower the document cover. Remove side 1 copy from the output tray and insert it face down, BOTTOM toward the TOP OF THE PAPER TRAY. Select a quantity of one. 6 7 Press Start.
Xe88qrg.bk Page 1 Thursday, February 17, 2000 4:25 PM 3 C h a p t e r T h r e e PRINTING Printing From your Windows application file menu, choose Printer Setup (or the equivilant). Select the WorkCentre XE printer. Click OK. Click on the Print Button. 1 Note: For help with Printer Setup, refer to the documentation that came with your Windows software application. 2 3 3 User Guide 3.
Xe88qrg.bk Page 2 Thursday, February 17, 2000 4:25 PM Enabling High Speed Printer Communications To ensure high-speed print performance, the WorkCentre XE88 was designed to take advantage of high-speed parallel port communications between your personal computer and your WorkCentre. This can be accomplished by enabling the Extended Capabilities Port (ECP) mode for your personal computer parallel port (LP1, LPT2 etc.).
Xe88qrg.bk Page 1 Thursday, February 17, 2000 4:25 PM 4 C h a p t e r F o u r SCANNING Overview The WorkCentre TWAIN Scanner Program is an image-scanning program that operates under various image-editing and OCR (Optical Character Recognition) applications. The WorkCentre TWAIN Scanner Driver may be used with any TWAINcompliant application software. The scanner program software will operate the WorkCentre black and white scanner. The TWAIN standard allows many software packages access to the same scanner.
Xe88qrg.bk Page 2 Thursday, February 17, 2000 4:25 PM TWAIN SCANNER DRIVER TWAIN Scanner Driver The TWAIN standard is an image data transfer protocol developed to allow one software package to use many devices. Some examples of TWAIN-compliant devices are: flatbed scanners, drum scanners, digital cameras, and video frame grabbers. The WorkCentre TWAIN Scanner Driver provides the following array of scanning controls and previewing options: Note: Your WorkCentre scans in black and white only.
Xe88qrg.bk Page 3 Thursday, February 17, 2000 4:25 PM STARTING THE TWAIN SCANNER Starting the TWAIN Scanner The WorkCentre TWAIN Scanner window will be displayed when you choose the WorkCentre to scan documents or photographs from the TWAIN-compliant image editing application. There are two ways to start the TWAIN Scanner application: • TextBridge Pro • Other TWAIN-compliant software. 4 User Guide 4.
Xe88qrg.bk Page 4 Thursday, February 17, 2000 4:25 PM SCANNING WITH TEXTBRIDGE PRO Scanning with TextBridge Pro 1 From the Start menu, select Programs →TextBridge Pro 8.0 →TextBridge Pro 8.0 2 From the File menu, click on Select Scanner. A list of supported scanners will be displayed. Note: For more advanced scanning information, please refer to the TextBridge Pro Online help. On your computer, begin at the Start menu: 3 From the list, select Xerox WorkCentre (TWAIN). Click OK.
Xe88qrg.bk Page 5 Thursday, February 17, 2000 4:25 PM SCANNING WITH TEXTBRIDGE PRO The Xerox WorkCentre XE TWAIN Scanner screen displays. Select the appropriate scan options for the document or photograph to be scanned. After adjusting the settings in the scan window, you can do a prescan of the image before making a final scan. To scan: a) Place the document on the document glass. b) Click the Prescan button. The WorkCentre scans the image and a preview appears in the scanner window.
Xe88qrg.bk Page 6 Thursday, February 17, 2000 4:25 PM SCANNING WITH OTHER SOFTWARE Scanning with other Software 1 4.6 User Guide Start Windows. 2 Start the TWAIN-compliant image-editing software. 3 In most programs, choose the Select Source option from the File menu. 4 From the list, select Xerox WorkCentre (TWAIN). Click OK. 5 Open the File menu and select Acquire/Scan. The WorkCentre TWAIN Scanner window appears.
Xe88qrg.bk Page 7 Thursday, February 17, 2000 4:25 PM SCANNING WITH OTHER SOFTWARE Select the appropriate scan options for the document or photograph to be scanned. After adjusting the settings in the scan window, you can do a preliminary preview scan of the image before making a final scan. To launch a preview scan: a) Place the document on the document glass. b) Click the Prescan button. The WorkCentre scans the image and a preview appears in the scanner window.
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Xe88qrg.bk Page 1 Thursday, February 17, 2000 4:25 PM 5 C h a p t e r F i v e TROUBLESHOOTING This section describes Troubleshooting procedures for: • Clearing jams • Error Messages Refer to the specific subsection for a description of problems and associated solutions. 5 User Guide 5.
Xe88qrg.bk Page 2 Thursday, February 17, 2000 4:25 PM E1 JAMS AT THE PAPER TRAY E1 Jams at the Paper Tray 1 2 1 Pull the paper release lever at the right of the paper tray toward the front of the WorkCentre. 2 Remove all the paper, including the jammed paper, from the paper tray. 3 Straighten the edges of the paper and then reinsert it into the paper tray. 4 Push the paper release lever back again to secure the paper.
Xe88qrg.bk Page 3 Thursday, February 17, 2000 4:25 PM E2 JAMS INSIDE THE WORKCENTRE E2 Jams Inside the WorkCentre Open the front door by pushing in on the front door latches on each side of the front door and pulling towards you. Lift the toner cartridge handle. Remove the toner cartridge. 1 2 3 1 2 Caution: Do not touch the shiny green surface of the drum. Remove the drum cartridge. Remove any paper that may be inside the WorkCentre. 4 5 1 2 5 User Guide 5.
Xe88qrg.bk Page 4 Thursday, February 17, 2000 4:25 PM E3 JAMS AT THE PAPER EXIT AREA 6 7 1 2 8 Install the drum cartridge. Install the toner cartridge. Close the front cover. E3 Jams at the Paper Exit Area 5.4 User Guide 1 To reduce the pressure on the paper, open the front door by pushing in the latches on both sides of the front door. 2 With the front door partially open, remove any paper that may be in the paper exit area.
Xe88qrg.bk Page 5 Thursday, February 17, 2000 4:25 PM WORKCENTRE FAULT CODES WorkCentre Fault Codes Fault codes are listed below. If the error persists, call 1-800-832-6979. Fault Code Customer Action E7, H2 - H4 L2 - L6, U2 Switch the main power off, wait 5 seconds and switch the power on. Repeat two or three times. L1 Remove the shipping screw and turn the power off, then on. P (Flashing) The paper feed tray is empty. Load paper using the paper release lever.
Xe88qrg.bk Page 6 Thursday, February 17, 2000 4:25 PM PROBLEMS AND SOLUTIONS Problems and Solutions Problem 5.6 WorkCentre Suggested Solution WorkCentre does not come on, Ready indicator does not light. Check that the copier is plugged into an electrical receptacle. Ensure that there is power to the receptacle and that the WorkCentre power switch is ON. Copies are too light or too dark.
Xe88qrg.bk Page 7 Thursday, February 17, 2000 4:25 PM PROBLEMS AND SOLUTIONS Problem WorkCentre Suggested Solution Image rubs off the copy easily. - Replace the paper in the tray with paper from a new package. - Check that paper weight is 14 - 34 lbs. - In high humidity areas do not leave paper in the WorkCentre for extended periods of time. The three trouble indicators are flashing in the copier diagram. The machine is in the program mode. Press the Copy Quality mode button to exit.
Xe88qrg.bk Page 8 Thursday, February 17, 2000 4:25 PM PROBLEMS AND SOLUTIONS 5.8 Problem WorkCentre Suggested Solution All of the page is blank. Part of the page is blank. - The toner cartridge may be empty. This is indicated by the toner indicator light. Try removing the toner cartridge from the machine and shaking it from side to side to redistribute the toner. - Make sure that the originals are face down on the document glass. The WorkCentre does not print. - Try to make a copy.
Xe88qrg.bk Page 1 Thursday, February 17, 2000 4:25 PM 6 C h a p t e r S i x Cleaning the Outside CLEANING AND MAINTENANCE Clean the outside surfaces of the WorkCentre by wiping them with a soft, clean, lint-free cloth. • Keep the front cover closed when cleaning the outside of the WorkCentre. • You can dampen the cloth slightly with water, but be careful not to let any water drip onto the WorkCentre or inside it. Warning: Always unplug the power cord before cleaning any part of the WorkCentre.
Xe88qrg.bk Page 2 Thursday, February 17, 2000 4:25 PM CLEANING THE GLASS AND COVER Cleaning the Glass and Cover Keeping the document glass clean helps ensure the best possible copies. Xerox suggests that you clean the document glass at the start of each day and during the day as needed. Caution: Do not pour or spray water directly onto any part of the WorkCentre. 1 2 User Guide Lift the document cover. 3 Wipe the surface of the document glass until it is clean and dry.
Xe88qrg.bk Page 3 Thursday, February 17, 2000 4:25 PM CLEANING THE DRUM CARTRIDGE Cleaning the Drum Cartridge If some of the print is missing, or black spots appear, you may need to clean the surface of the drum. Otherwise, it may become damaged and will have a serious effect on the print quality. Caution: Because the drum surface is very sensitive, you must take extreme care when cleaning it.
Xe88qrg.bk Page 4 Thursday, February 17, 2000 4:25 PM SERVICE 3 4 5 Note: Be sure to hold the rolled-up paper at a right angle to the cartridge. 6 7 Remove the drum cartridge. (Refer to Replacing the Drum Cartridge). Take a sheet of clean paper and roll it into a tube. Roll it tightly so that the diameters of the holes at each end are less than the thickness of your little finger.
Xe88qrg.bk Page 1 Thursday, February 17, 2000 4:25 PM 7 C h a p t e r S e v e n CONSUMABLES The toner cartridge and the drum cartridge in your WorkCentre are "consumable" parts. This means that after a certain period of use, these parts will need to be replaced. The part numbers for these parts are as follows.
Xe88qrg.bk Page 2 Thursday, February 17, 2000 4:25 PM COPY/PRINT COUNT Copy/Print Count For Copy/Print Count, press and hold the Clear button. The display will flash numbers three at a time and will repeat until letting go of the Clear button. (Example: If the machine flashes 002 123 this equates to 2,123 copies/prints, or if the machine flashes 014 356 this equates to 14,356 copies/prints.).
Xe88qrg.bk Page 3 Thursday, February 17, 2000 4:25 PM STORAGE Storage The toner cartridge and drum cartridge should always be stored in sealed opaque bags to protect them from direct sunlight. The toner cartridge and the drum cartridge should be stored at temperatures between 0°C (32°F) and 40°C (104°F).
Xe88qrg.bk Page 4 Thursday, February 17, 2000 4:25 PM REPLACING THE TONER CARTRIDGE Replacing the Toner Cartridge If you notice that the print quality is becoming more and more faint, remove the toner cartridge and shake it gently from side to side to distribute the toner evenly through the cartridge. If there are thin lines around the toner cartridge roller, it is probably time to replace the toner cartridge. The order number for the toner cartridge is 6R916. 1 2 1 2 7.
Xe88qrg.bk Page 5 Thursday, February 17, 2000 4:25 PM REPLACING THE TONER CARTRIDGE When the toner cartridge is near the end of the runners, hold the handle to support the toner cartridge, and then pull it clear of the WorkCentre. Recycle the toner cartridge by returning it to Xerox. Replace the toner cartridge. Hold the handle of the toner cartridge so that the stamped markings on top of the cartridge are facing upward. 3 4 5 Gently insert the toner cartridge inside the WorkCentre.
Xe88qrg.bk Page 6 Thursday, February 17, 2000 4:25 PM DRUM CARTRIDGE LIFE Drum Cartridge Life The rated life for the drum cartridge is approximately 18,000 pages. When the drum light comes on, there are 1,000 more pages able to be copied/printed until drum end of life. The order number for the drum cartridge is 13R553. Replacing the Drum Cartridge Note: Let the WorkCentre cool before performing the procedure.
Xe88qrg.bk Page 7 Thursday, February 17, 2000 4:25 PM REPLACING THE DRUM CARTRIDGE Open the front cover by pulling it forward. 1 Place some scrap paper on a nearby level surface. 2 Gently pull out the toner cartridge. Do not pull it all the way out of the WorkCentre. 3 Hold the handle to support the toner cartridge, and then pull it clear of the WorkCentre. 4 1 2 Warning: The fusing unit beneath the drum cartridge becomes very hot when the WorkCentre is in use.
Xe88qrg.bk Page 8 Thursday, February 17, 2000 4:25 PM REPLACING THE DRUM CARTRIDGE 6 1 2 Hold the tabs on the drum cartridge handle between your thumbs and index fingers, and gently pull the drum cartridge up and out in a circular motion to lift it clear of the WorkCentre. Caution: The new drum cartridge is sealed with a sheet of black protective paper to shield the drum from light.
Xe88qrg.bk Page 9 Thursday, February 17, 2000 4:25 PM REPLACING THE DRUM CARTRIDGE Place the used cartridge into the empty bag, and seal the bag. Hold the tabs on the new drum cartridge handle between your thumbs and index fingers. Slide the drum cartridge along the runners into the WorkCentre. Carefully remove the sheet of black protective paper from the drum cartridge, making sure not to leave any torn pieces of paper in the WorkCentre. Replace the toner cartridge.
Xe88qrg.bk Page 10 Thursday, February 17, 2000 4:25 PM REPLACING THE DRUM CARTRIDGE 12 Gently insert the toner cartridge inside the WorkCentre. 13 Push where indicated (in the illustration) until the toner cartridge is fully inside the WorkCentre and the handle springs back. 1 2 14 7.10 User Guide Ensure that the WorkCentre power is on. You must hold in the button indicated and close the cover at the same time. Continue to hold the button for three seconds, then release the button.
