WorkCentre XE Series XE60/62/80/82 701P98848 9/98
FCC Compliance in the USA WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful communications.
It's Illegal In the USA It is against US law to copy copyrighted material without permission of the copyright owner unless the copying falls within the "Fair Use" or library reproduction rights of the copyright law. Further information on these U.S. provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20550, or telephone the Copyright Office at (202) 7079100 and ask for circular 21. Copying of other items may be prohibited. If you have any questions, seek legal advice.
Table of Contents Introduction-------------------------------------------------------------------------------- i Supplies -------------------------------------------------------------------------------- i Information ----------------------------------------------------------------------------- i Service ---------------------------------------------------------------------------------- i Manual Conventions ------------------------------------------------------------------- ii Safety Notes -------------------
At the Paper Tray ------------------------------------------------------------- 23 Inside the WorkCentre------------------------------------------------------- 24 Paper Exit Area---------------------------------------------------------------- 24 WorkCentre Fault Codes --------------------------------------------------------- 25 Problem Solving -------------------------------------------------------------------- 26 Printer Driver Software Installation (XE80, XE82).................................
Introduction Congratulations on acquiring your new Document WorkCentre XE Series Digital WorkCentre. The features, ease of operation, and reliability of the WorkCentre allow you to concentrate on your business and leave the copying/printing to your WorkCentre and Team Xerox experts. Supplies To order supplies for your WorkCentre, call or visit your local retailer. If your store does not stock these items, you may call the following number.
Manual Conventions The following conventions are used throughout this manual: Provides information required to successfully complete an operation or procedure. Caution. You are not to overlook the mentioned points. Safety Notes Your Document WorkCentre XE Series Digital WorkCentre and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards.
Safety Notes (continued) This product is equipped with a 3-wire grounding type plug (e.g., a plug having a third grounding pin). This plug will fit only into a grounding-type power outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use a grounding adapter plug to connect the copier to a power source receptacle that lacks a ground connection terminal.
Safety Notes (continued) Never spill liquid of any kind on the copier. Never remove covers or guards that require a tool for removal. There are no casual operator serviceable areas within these covers. Never defeat interlock switches. Machines are designed to restrict operator access to unsafe areas. Covers, guards, and interlock switches are provided to ensure that the machine will not operate with covers opened.
Setting Up the WorkCentre Introduction The Document WorkCentre XE Series Digital Copier (XE60, XE62) and WorkCentre XE Series Digital Copier/Printer (XE80, XE82) are compact and easy to use. They have been specially designed to provide you with high quality and high performance copying/printing. This manual tells you how to set up, operate, maintain, and get the best performance from your WorkCentre.
Unpacking the WorkCentre Your box contains the items shown below. If you are missing any of the items shown, call 1 – 800 – TEAM – XRX (1 – 800 – 832 – 6979). 2 1 3 4 7 5 • • • 1 CD-ROM (XE80/XE82 only) 8 2 User Guide Quick Reference Card Warranty/Registration Card 3 Power cord 4 Parallel Cable (XE80 and XE82 only.
Removing the Shipping Screw DO NOT FORCE THE DOCUMENT COVER. THE WORKCENTRE WILL MALFUNCTION IF THE SHIPPING SCREW IS NOT REMOVED. 1. Remove the shipping screw. 2. Lift the document cover so that the left hinge separates. Remove the restraining strip and reconnect the document cover to the WorkCentre. 3. Open the front door by pushing in on the front door latches on each side of the front door. 4. Place the shipping screw in a hole of the plastic shield in the right side of the front door.
Installing the Paper Tray 1. Using two hands (one on each side of the tray), hold the paper tray so that the paper tray guide is facing front. 2. Insert the paper tray into the paper tray slots at the rear of the WorkCentre. 3. Ensure that the Paper Tray snaps into place. The Paper Output Support The paper output support pulls straight out from the bottom front of the WorkCentre.
Removing the Protective Paper from the Drum Cartridge 1. Open the front door by pushing in on the front door latches on each side of the front door. 2. With the sheet of black protective paper attached, carefully remove the cardboard from the drum cartridge. Make sure not to leave any torn pieces of paper in the WorkCentre.
Installing the Toner Cartridge 1. Remove the toner cartridge from its bag, unwrap the tape and remove the protective cover. PUSH 2. Shake the toner cartridge four to five times to distribute the toner evenly inside the reservoir. 3. Hold the handle of the toner cartridge (which locks in place) so that the stamped markings are facing upward. In the future, when the toner cartridge has to be removed from the WorkCentre, lay it on a paper with the stamped markings down.
4. Gently insert the toner cartridge inside the WorkCentre. 5. Push firmly until the toner cartridge is fully seated and the handle springs slightly back. 6. Close the front door.
Getting To Know Your WorkCentre 1 Paper tray with extension 2 Control panel 1 3 Paper output support 4 Front door 2 5 Front door latch (2) 6 Paper release lever 7 Parallel Cable Port (XE80 and XE82 only.
Installation Requirements All electrical equipment is potentially dangerous if not installed and operated correctly. Make sure that you meet the following requirements when you set up or move the WorkCentre. 1. Use only the rated voltage from a properly-grounded wall socket. 2. Keep the WorkCentre away from areas that are: • Dusty or smoky • Damp or humid • Poorly ventilated • In direct sunlight • Subject to other extreme conditions 3. Place the WorkCentre on a stable, level surface. 4.
Connecting the Parallel Cable (XE80, XE82 only) 1. Connect the IEEE-1284 parallel cable to the parallel port on the back of the WorkCentre. 2. Connect the IEEE-1284 parallel cable to the parallel port on the back of the PC. Turn to the Printer Driver Software Installation section in this User Guide to set up the WorkCentre XE for printing.
Copying/Printing Selecting Media Paper Specifications Paper Storage For reliable WorkCentre operation and good copy/print quality, Xerox recommends that paper be stored: • on a flat surface. • in a closed container. • in a low humidity area. • tightly wrapped, if the ream is partially used. NOTE: Paper affected by humidity, and curled paper can cause jams and copy/print quality problems.
Paper Tips will flash in the copy quantity display and the indicator in the WorkCentre diagram will flash when a paper tray is empty. • Do not reuse the misfed paper. • Close the paper tray. Press Start to make the remaining copies.
3. Place the paper into the paper tray with the side to be printed facing toward you. Adjust the position of the paper so that its right edge is up against the right paper guide. Then move the left paper guide until it is resting gently against the left edge of the paper. The paper tray can be filled to the MAX line with standard weight paper (16 to 24 lbs. or about 2 60 to 90 g/m ).
Copy/Print Features Control Panel DOCUM EN T Work Ce n t r e X E 80 50% 200% C Copy Quality: Select Auto Exposure, Text, Photo or Toner Saver. Auto Use Auto when copying from originals with a colored background. NOTE: When Auto is selected, the copier automatically varies the contrast of your copies. Lighter/Darker settings are not available. Use Text to copy documents containing mostly text. Use Photo when the originals are photographs.
Control Panel (Continued) 200% Reduction/Enlargement: 129% is preset at 50% and is customer programmable (refer to Customizing Your WorkCentre). 78%,129% and 200% are standard reduction/enlargement options. 78% 100% Reduction/Enlargement: The down and up arrows reduce and enlarge in 1% increments. The % button indicates the present percent chosen when pressed. Paper Tray Jam Drum Toner 10 1 Indicators for: Paper tray, jams, toner and drum cartridge replacement.
Control Panel (Continued) On-line/Off-line Button (XE80, XE82 only): Alternates between the On-line and Off-line status. The On-line/Off-line button can be pressed to interrupt a print job to run a copy job. When the copy job is complete, touch the On-line/Off-line button to take it back to print mode or it will revert to print mode automatically after 1 minute. When the light is on printing is in progress. When the light is off there is no communication to or from the PC.
Customizing Your WorkCentre Programmable Feature Settings 0 – 7, and 14 To change the programmable features (refer to the Control Panel), find the Program Number and the desired Option Number in the Programmable features chart on the following pages. Follow the instructions below. 1. Select the Toner Saver in Copy Quality. 2. Press again and hold the Copy Quality button for approximately 4 to 6 seconds. • The light next to Auto will light. • The lights within the WorkCentre Diagram will flash. 3.
6. Press Start to store the selection. 7. Press the Clear button to continue making other changes. Press the Copy Quality button to return to the copy. Programmable Features Chart Program Number 18 Program Option Number and Option (default is in bold) 1 Auto Clear time-out 2 Time-out to Power Save (Part of Power Saver ) 3 Time-out to Power Shut-off (Part of Power Saver ) 4 Default Magnification: This feature allows you to make copies slightly larger or smaller than the original, or the same size.
Programmable Features Chart (continued) Program Number Program Option Number and Option (default is in bold) 6 Copy Contrast Adjustment: The copy contrast range may be adjusted when the copy image is consistently too light or too dark. 7 Paper Trail Edge Void (4 mm): The trail edge deletion can be turned off to accommodate originals that have print to the very bottom edge. When Off, another 4 mm will copy, however the image quality may deteriorate as it gets closer to the bottom edge.
Copying a Page The basic procedure for copying is described below. 1. Turn on the copier. 2. Raise the Document Cover. 3. Place the original face down on the document glass. 4. Select the number of copies desired using the unit buttons. 5. Press Start. 6. The copy will exit to the paper output support tray. Copying Oversized Documents The document cover may be removed in order to position an oversized document on the document glass. 1. Lift the document cover straight up. 2.
Copying While Printing In order to perform a copy job while the machine is printing: 1. Set up the copy job while the machine is printing. 2. Press Start. The current page will finish printing, then the copy job will start. 3. When you complete the copy job, the factory preset is 1 minute before it reverts to print mode or touch the On-line/Off-line button to take it back to print mode. The machine will resume printing if pages are pending.
Auto Clear This copier is enabled at the factory to return to the Normal Copy mode approximately one minute after a job is completed. Unless otherwise programmed, the Normal Copy settings are as follows: • Copy Quality – Auto • Copy lighter/darker – Normal • Priority Magnification – 100% • Quantity Selected – 1 NOTE: Time periods for the Power Shut-Off, Power Save, and Auto Clear can be modified to meet your specific copying needs.
Troubleshooting Clearing Paper Jams At the Paper Tray E1 Jam 1. Pull the paper release lever at the right of the paper tray toward the front of the WorkCentre. 2. Remove all the paper, including the jammed paper, from the paper tray. If the jammed paper will not come out easily, do not pull too hard, as you may tear or damage the copying/printing mechanism. In such cases, go to the Inside the Copier procedure to remove the paper. 3.
Inside the WorkCentre E2 Jam 1. Open the front door by pushing in on the front door latches on each side of the front door. 2. Lift the toner cartridge handle. 3. Remove the toner cartridge. 4. Remove any paper that may be inside the WorkCentre. 5. Install the toner cartridge. 6. Close the front door. Paper Exit Area E3 Jam 1. To reduce the pressure on the paper, open the front door by pushing in on the front door latches. 2.
WorkCentre Fault Codes Fault codes are listed below. If multiple faults exist, only the highest-priority fault code appears in the message display. Press and hold the Start button to display the other codes. The original fault code is redisplayed by releasing the Start button. Fault Code E7 H2 - H4 L1 - L6 U2 C1 CH Toner indicator light Customer Action Switch the main power off, wait 5 seconds and switch the power on. Repeat two or three times. If the error persists, call 1-800-832-6979.
Problem Solving If you have any problems with the operation of your WorkCentre, refer to the table below and on the following pages as well as the WorkCentre Fault Codes. If the problem cannot be solved by carrying out the instructions given below, refer to this User Guide Introduction. Problem Suggested Solution Copier does not come on, Ready indicator does not light. Check that the copier is plugged into an electrical receptacle. Copies are too light or too dark.
Problem Suggested Solution The three trouble indicators are flashing in the copier diagram. The machine is in the program mode. Press the Copy Quality mode button to exit. Auto Jam Drum Toner Frequent copy paper jams. All of the page is blank. Part of the page is blank. Back of the copy/print is dirty. Fan the stack of paper, then turn it over in the tray. Replace paper in paper tray with a fresh supply. Check/adjust paper guides. Ensure that the paper is the proper paper weight.
The following is for the XE80 and XE82 machines only. Problem Suggested Solution The WorkCentre does not print. Use the IEEE-1284 parallel port cable supplied with the machine. Check the IEEE-1284 parallel cable connection at the WorkCentre and the PC. Check the IEEE-1284 cable with a computer and printer that work. If printing is still not possible, replace the cable. Check that the On-line/Off-line indicator light is on.
Printer Driver Software Installation (XE80, XE82) The printer driver software is the program which runs the printer. It converts the data in the file you want to print into information that the printer can understand. It also controls communication between the printer and computer as the data is printed. You will need the following PC hardware and software in order to use the printer driver: WorkCentre XE Series Computer type IBM PC/AT or Compatible Computer Operating system Windows 3.
Installation for Windows 3.1x and Windows NT 4.0. 95 or 98 The Printer Driver Installation software cannot be installed using the Control Panel/Printers for Win 3.1x or the Add Printer Wizard for Win 95/98/NT4.0. Please use one of the following methods depending on your operating system. 1. Ensure that the computer and the WorkCentre are turned off. 2. Plug the IEEE-1284 cable into the parallel port on the WorkCentre. 3. Plug the other end of the IEEE-1284 cable into the computer. 4. Turn on the PC.
Xerox Printer Services Program (Status Monitor) (Windows 95, Windows 98 and Windows NT) The Printer Services Program (Status Monitor) displays a window containing printer status information. A Dialog Box shows the current status of the printer. Job Status fields provide details about the currently active print job. The window also contains command buttons you use to control the print queue, to gain access to the Printer Driver Properties, Printer Services Program Options, and the on-line Help system.
Xerox Printer Services Program (Status Monitor) (Windows 3.1x) The Printer Services Program (Status Monitor) displays a window containing printer status information. An Dialog Box shows the current status of the printer. The dialog window also contains command buttons you use to gain access to the Printer Driver Properties, Printer Services Program Options and the on-line Help system. To use the Status Monitor: 1. Open Program Manager 2. Double click Xerox WorkCentre XE program group 3.
To use Status Monitor Options: Click Options. Choose one of the three choices of event notification. 1. Disabled - If selected, the printer driver will NOT start the status monitor at the start of the print job. 2. Display status monitor when printing - This setting will configure printer driver to start the status monitor when a print job begins. 3. Always display the status monitor - The status monitor will always display the current state of the machine.
Windows 3.1x: 1. Click Print on the application’s File menu 2. Click the Printer Setup button 3. If not selected, select the Xerox Document WorkCentre XE printer 4. Click the Options button 5. Change the print options and click OK Displaying the Properties dialog from the Start Menu Windows 95, 98 and NT 1. On the Start Menu, click Settings. On the Settings submenu, click Printers. 2. Right click on the XEROX Document WorkCentre XE printer icon and click Properties, or click Properties from the File menu.
Properties Tabs The WorkCentre XE Printer Driver Properties dialog contains four tabs from which you can make selections that best suits your printing requirements. Below is a brief description of each tab. NOTE: Refer to On-line Help for detailed information. Paper/Output — to select desired paper source (tray), number of copies, paper size, document orientation (portrait or landscape), image shift, and output collation.
Creating WorkCentre XE Floppy Disk Installation Diskettes If floppy diskettes are required to install the WorkCentre Printer Driver Software, the user can order floppy diskettes or create a set of diskettes from CD-ROM. To create a set of WorkCentre XE Printer Driver floppy Diskettes, find a PC that has a floppy diskette drive with a CD-ROM drive and follow the procedure below. Four or five blank high density diskettes will be required. Windows 3.1x: 1. Insert the WorkCentre CD-ROM into the CD-ROM Drive. 2.
Cleaning and Maintenance Cleaning the WorkCentre Do not use ammonia-based sprays or volatile solvents such as thinner to clean the WorkCentre, as these can damage the WorkCentre surface. Always unplug the power cord before cleaning any part of the WorkCentre. Cleaning the Outside Clean the outside surfaces of the WorkCentre by wiping them with a soft, clean, lint-free cloth. • • Keep the front door closed when cleaning the outside of the WorkCentre.
Cleaning the Drum Cartridge If some of the print is missing, you may need to clean the surface of the drum. Because the drum surface is very sensitive, you must take extreme care when cleaning it. Otherwise, it may become damaged and will have a serious effect on the print quality. • • • • Replacement of drum cartridges, toner cartridges, and other supplies are customer maintenance responsibilities and are not covered by this warranty. See the Warranty. Refer to Consumables.
Repacking the WorkCentre Storage/Transportation When you pack the WorkCentre away for storage or transportation, follow the instructions given below to ensure that the WorkCentre will not get damaged. Use the original box and packing materials. 1. Turn off the power switch and disconnect the power cord. 2. Open the front door. Be careful not to let any toner spill out of the toner cartridge during removal. 3. Remove the toner cartridge. (Refer to Replacing the Toner Cartridge.) 4. Close the front door. 5.
Consumables Replacement of drum cartridges, toner cartridges, and other supplies are customer maintenance responsibilities and are not covered by the warranty. See the warranty. The toner cartridge and the drum cartridge in your WorkCentre are "consumable" parts. This means that after a certain period of use, these parts will need to be replaced. The part numbers for these parts are as follows.
Toner Cartridge Yield Low printed area Medium area High printed area Very high printed area The main factor affecting toner cartridge yield is the printed area of a document. The graph is a sample representation of how the number of copies/prints per cartridge decreases as the printed area increases. Other factors which can affect the toner cartridge yield are: • • • • • • The size of the document being copied/printed. Dark backgrounds. Leaving the platen cover open.
Storage The toner cartridge and drum cartridge should always be stored in sealed opaque bags to protect them from direct sunlight. Furthermore, the toner cartridge and the drum cartridge should be stored at temperatures of not lower than approximately 0°C (32°F) and not higher than approximately 40°C (104°F). Do not store the toner cartridge and drum cartridge in the following places.
NOTE: Help the environment by recycling your used toner cartridge. Use the recycle sticker packed with the toner cartridge for instructions on returning the used toner cartridge to Xerox. 5. Refer to Installing the Toner Cartridge. Drum Cartridge Life The rated life for the drum cartridge is approximately 18,000 pages, but this can vary depending on how the drum cartridge is handled.
5. Place the toner cartridge on the scrap paper prepared in step 2. The fusing unit beneath the drum cartridge becomes very hot when the WorkCentre is in use. Be careful not to touch the fusing unit when removing the drum cartridge. 6. Hold the tabs on the drum cartridge handle between your thumbs and index fingers, and gently pull the drum cartridge up and out in a circular motion to lift it clear of the WorkCentre. 7.
10. Carefully remove the sheet of black protective paper from the drum cartridge, making sure not to leave any torn pieces of paper in the WorkCentre. 11. Replace the toner cartridge. Hold the handle of the toner cartridge so that the stamped markings on top of the cartridge are facing upward. 12. Gently insert the toner cartridge inside the WorkCentre. 13. Push where indicated (in the illustration) until the toner cartridge is fully inside the WorkCentre and the handle springs back. 14.
Appendix Technical Data Type Desktop Recording system Electro-reprographic with semiconductor laser diode Paper feeding method Paper output User Interface Dimensions Choice of automatic or manual feed 50 sheets 10 buttons W x D x H: 18.2 x 16.8 x 9.02 inches (460 x 425 x 229 mm) Weight 23 lbs (10 kg) with toner/drum cartridge Power source 120V: 110 - 127V 230V: 220 - 240V Nominal line frequency Power consumption Resolution Copy speed 50 or 60Hz Max power: .
Warranty Hardware Warranty and Product Support for your Xerox WorkCentre Copier Three Year Limited Hardware Warranty If you are not satisfied with the performance of the Xerox WorkCentre covered by this warranty, Xerox warrants that, upon your request, it will be repaired or replaced, at your option, during the first two years of the warranty period and that it will be repaired during the third year of the warranty period.
How is a replacement obtained? Our replacement program is the easiest and quickest way to provide you with a fully operational unit. Upon your authorization to accept a replacement unit and with appropriate security (credit card authorization), we will, at no cost to you, promptly ship a replacement unit. The replacement unit we ship to you may be reconditioned by Xerox. The unit that needs service must be packed and returned to us. Upon its receipt, we will release your credit card security.
Replacement and repair are your only remedies YOUR ONLY REMEDY UNDER THIS WARRANTY IS THE REPLACEMENT OR REPAIR OF YOUR ELIGIBLE UNIT AS DESCRIBED ABOVE. NEITHER THIS WARRANTY NOR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE THREE YEAR WARRANTY PERIODS.
