User Guide P.O. Box 9604-7994 Webster, N.Y.
FCC Compliance in the USA WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful communications.
Information To get answers for any other questions you might have regarding your WorkCentre, to register your warranty by phone, or for assistance with the installation of your WorkCentre you may call: 1 – 800 – TEAM – XRX (1 – 800 – 832 – 6979) Supplies To order supplies for your WorkCentre, call or visit your local retailer or visit their Web site. If your store does not stock these items, you may call the following number.
Information How to obtain a French User Guide Au Canada et aux États-Unis, pour obtenir la version française du présent guide d´utilisation, veuillez composer: 1 – 800 – TEAM – XRX (1 – 800 – 832 – 6979) À l´extérieur des États-Unis et du Canada, veuillez communiquer avec votre représentant Xerox.
Table of Contents Servicing Your WorkCentre ..................................................................... iv Ordering Supplies ..................................................................................... iv Safety Notes................................................................................................ 1 Helpful Hints ............................................................................................... 4 Getting to Know Your WorkCentre..................................
Table of Contents Customizing Your WorkCentre ............................................................... 28 Programmable Features......................................................................... 28 Programmable Feature Settings 0 – 9 and 11 – 18................................ 32 Programmable Feature Setting 10 ......................................................... 33 WorkCentre Care ......................................................................................
Table of Contents Creating WorkCentre XD Floppy Disk Installation Diskettes............... 47 Enabling High Speed Printer Communications .................................... 48 Problem Solving ....................................................................................... 49 Problem Solving Chart............................................................................ 49 Status Code Chart ..................................................................................
Servicing Your WorkCentre In the USA and Canada Should you be unable to resolve a problem after using the Problem Solving section of this manual, place a call to the Xerox Customer Support Center at: 1 – 800 – TEAM – XRX (1 – 800 – 832 – 6979) The Customer Support Representative can solve many problems over the phone.
Safety Notes Your WorkCentre and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the WorkCentre and refer to them as needed to ensure the continued safe operation of your WorkCentre. Follow all warnings and instructions marked on or supplied with the product.
Safety Notes This WorkCentre should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your local power company. Do not allow anything to rest on the power cord. Do not locate the WorkCentre where persons will step on the cord. The power supply cord is the disconnect device for this equipment. Insure that installation is near the outlet and is easily accessible.
Safety Notes Do not touch the green photoreceptor. Scratches or smudges that appear on the photoreceptor will result in poor copy quality and may shorten the service life. Do not put your hands into the fuser area, as you may be burned. Ozone: This product produces ozone during normal operation. The ozone produced is dependent on copy volume and is heavier than air.
Helpful Hints Care of your WorkCentre • Do not place heavy objects on any surface of the WorkCentre. • Take care not to place liquids on or near the WorkCentre. • Avoid placing clips or staples on any WorkCentre surface. Maintenance • Clean the Document Glass daily and as required. • Do not apply cleaning liquids or sprays directly to the WorkCentre; apply to the cloth first. • Store paper in a dry area, on a flat surface, and in a closed cabinet. • Wrap partially-used reams of paper tightly.
Getting to Know Your WorkCentre Original exit area Original guides Original feeder tray Document cover SPF XD103f/ 105f/ 120f/125f ADF XD130df/ 155df only Document glass Control panel Paper tray bypass paper guides Exit tray Paper tray 1 Paper tray 2 XD120f/130df/ 155df only Paper guides Front cover Side cover Release latch Alternate paper tray XD104/ 105f/ 130df/ 155df only Exit tray Serial number Power connection Parallel port Power switch Lift area 5
Installation As you unpack the WorkCentre, familiarize yourself with its contents. After the WorkCentre is installed, and the Ready Indicator is lit, the WorkCentre is ready to make copies. IMPORTANT: Save the carton and packing materials. They should be used to repack the WorkCentre if it has to be shipped for servicing or in case you move.
Installation (continued) Follow the steps below to properly set up your Xerox WorkCentre. 1. Remove the bag from the WorkCentre. D A E C 2. Remove the pieces of tape A, B, C, D, and the packing material E. XD130df/155df copier only B Remove the tape and the packing material supporting the clear plastic 2-sided tray. XD130df/155df copier only To ensure the 2-sided tray is in the correct position, gently push it in the direction shown by the arrow. 3.
Installation (continued) 6. Secure the paper tray button and the shipping screw in the locations shown. • Turn the paper tray button to secure its storage position. Note: Save the paper tray button and the shipping screw. They will be needed if the WorkCentre has to be moved. 7. Load paper into the tray. • Refer to the Loading Paper section for additional information. • Do not fill above the max line. 8. Push the paper tray firmly back into the WorkCentre.
Installation (continued) 13. Remove the starter toner cartridge from the silver bag. Vigorously shake the cartridge to loosen the toner. • Thoroughly shaking the cartridge will assure maximum copies per cartridge. • Xerox has included a Starter Toner Cartridge. Purchased replacement toner cartridges will yield approximately three times the number of copies. 14. Remove the toner cartridge cover. 15. Slide the toner cartridge into the WorkCentre until it locks into place. 16.
Control Panel 200%Max 129% C 86% 50% 200% 78% Auto 1 2 3 D O C U M E N T Wo r k C e n t r e 100% 4 5 6 1 10 7 8 9 10 11 12 13 14 15 16 17 The control panel has keys and lights that are used to control and display the conditions of the WorkCentre. 1. Book Mode (XD104 only): Select book mode when you want to make copies from a bound document. 2. 1-Sided/2-Sided Mode (XD130df/155df only): Use the 2-Sided copy feature to make one or two-sided copies from one or two-sided originals.
Control Panel 7. Variable Percentage: Press the down key to decrease the percentage. Press the up key to increase the percentage. Any percentage from 50% to 200% may be selected. 8. %: Press this key to display the reduction/enlargement percentage selected. 9. Display Window: Copy quantity, reduction/enlargement settings, and status codes appear in this area. 10. Quantity Keys: Select up to 100 copies. Press the 1 key to increase the quantity by one. Press the 10 key to increase the quantity by 10.
Power Reduction / Auto Clear Power Reduction Modes automatically reduce power consumed by the WorkCentre when the WorkCentre has not been used for a set period of time. There are two modes of power reduction; Power Save, and Power Shut-off. Power Save Mode – The Ready Indicator will flash and the other indicators will remain on. To copy from the Power Save mode select the desired features and press Start. The copies will be made automatically.
Paper Specifications Paper Storage Note: Paper affected by humidity, and curled paper can cause jams and copy quality problems. For reliable copier operation and good copy quality, Xerox recommends that paper be stored: • on a flat surface. • in a closed container. • in a low humidity area. • tightly wrapped, if the ream is partially used. The Specifications Chart below provides information about the types of paper that can be used at each of the paper input areas.
Loading Paper will flash in the copy quantity display and the green indicator in the copier diagram will flash when: • a paper tray is empty. • paper misfeeds: paper has not fed all the way into the copier. • a paper tray is not closed properly. If the paper has misfed, open the paper tray indicated by the flashing green light on the copier diagram and remove the misfed paper. • Do not reuse the misfed paper. • Ensure that the paper is under the corner snubbers. • Close the paper tray.
Loading Paper 4. Fan the paper and insert it into the tray. • Ensure that the paper corners are under the corner snubbers. • Do not fill above the max fill line. 5. Close the paper tray. 6. If copying, press Start to continue. If printing, the job will automatically resume. • To cancel the flashing P without restarting copying, press the Clear button.
Making Copies on the Document Glass 200%Max 129% 86% 78% Auto D O C U M E N T Wo r k C e n t r e C 50% 200% 100% 10 1 1. Ensure that the WorkCentre is Off-line. • The light between the two icons will be off. 2. Select the desired copy features from the control panel. 3. Select the number of copies. • Press the 10 to increase the quantity by 10. Press the 1 key to increase the quantity by 1. • To clear the selected quantity, press the Clear key. 4. Lift the Document Cover. 5.
Making Copies on the Single Pass Feeder (XD103f/ 105f/ 120f/ 125f) Use the Single Pass Feeder(SPF) to make one collated copy of originals. The SPF holds up to 30 originals (20 lb/80 gsm) in one job. Ensure originals are in good condition, and that all staples and paper clips have been removed. Use the document glass to make copies from transparencies, facsimile paper, or originals having other unusual characteristics.
Making Copies on the Automatic Document Feeder (XD130df/155df) The Automatic Document Feeder (ADF) allows you to automatically make single sided or two-sided copies. The ADF holds up to 30 originals (20 lb/80 gsm). Ensure originals are in good condition, and that all staples and paper clips have been removed. Use the document glass to make copies from transparencies, facsimile paper, or originals having other unusual characteristics.
Making Copies on the Automatic Document Feeder (XD130df/155df) Single sided originals to two-sided copies (1!2) This mode will create two-sided copies from your single sided originals. 1. Place the originals face up in the ADF. 2. Select the icon (1 to 2) and any additional features. • The maximum copy quantity is 1. Reinsert the originals into the ADF for each set required. 3. Press Start to begin copying. The WorkCentre will produce one set of two-sided copies.
Manual Two-Sided Copying (XD130df/155df only) Important Tip: The WorkCentre has been configured to copy onto 8.5×11/A4 paper. When copying onto any other paper size the image may not be placed properly. The default paper size for both paper trays is 8.5×11/A4. 1 xoreX You may want to change the default setting for one or both of the trays if you find the factory settings do not meet your needs. Refer to Customizing Your WorkCentre for information about changing the default paper size. 1.
Image Quality The image quality features described on this page can be used to improve copies of documents printed on colored paper, photographs, or are of poor quality. Toner Save Photo Text Auto Auto Auto: Use Auto when copying from originals with a colored background or mixed text and graphics. Note: When Auto is selected, the copier automatically varies the contrast of your copies. Lighter/Darker settings are not available. Text: Use Text to copy documents containing mostly text.
Reduction/Enlargement Preset Reduction/Enlargement Press the Preset Reduction/Enlargement key to quickly select one of the 6 preset percentages. The customer settable ) has been set at the percentage ( factory for 50%. Refer to Customizing Your WorkCentre for information about changing the default percentage.
Copying Oversized Documents The document cover may be removed in order to position an oversized document on the document glass. Note: If your copier is equipped with a Set Document Feeder or Automatic Document Feeder, the cover cannot be removed. 1. Lift the document cover straight up. Note: Do not leave the cover off for extended periods of time. 2. Reattach the document cover by reversing the above step.
Paper Tray Bypass (XD100/102/103f/120f/125/125f only) Use the Paper Tray Bypass to copy onto paper that is different from that loaded in the paper tray and to copy onto special stock such as envelopes, labels, or transparencies. Stock is fed one sheet at a time into the Paper Tray Bypass. The minimum copy size is 3.5×5.5"/ A6. The maximum copy paper size is 8.5×14" / 216×356mm. Load special stock as follows: Predrilled paper: holes toward the rear of the copier.
Alternate Paper Tray (XD104/105f/130df/155df only) The alternate paper tray can be used to feed multiple sheets of standard paper, or it can be used to feed single sheets of special or heavy papers such as note cards, transparencies, and labels. The alternate paper tray holds up to 50 sheets of 20 lb/ 80 gsm paper ranging in size from 3.5×5.5" to 8.5×14"/ A6 to 216×356mm. Load special stock as follows: Predrilled paper: holes toward the rear of the copier.
1. Place side 1 original face down on the Document Glass, with the TOP toward the LEFT. Lower the document cover. 1 xoreX 1 xoreX Two-Sided Copying (for all models except the XD130df/155df) Note: 16 lb / 60 gsm copy paper is not recommended for two-sided copying. 2. Select quantity required. 3. Press Start to make side 1 copies. 1 Xerox 2 xoreX 4. Remove the first original and place the second original face down on the Document Glass with the TOP toward the RIGHT, and lower the document cover.
Envelopes Various types and sizes of envelopes can be printed/copied on the WorkCentre XD using the bypass tray or alternate paper tray. Selecting Envelopes The construction of envelopes is critical to printing performance and varies widely. Use high-quality envelopes that are thin and sharply creased. Test a few envelopes before you purchase large quantities. Sizes: Minimum: 3 x 5” / 76 x 127mm Maximum 8.
Customizing Your WorkCentre Programmable Features The default settings for various machine features may be changed to suit your individual needs. All of these features remain set until this process is repeated. Each of the programmable features, along with its program number and options are contained in the chart below. The procedure to change the default settings follows the chart. Note: The procedures written in this manual are based on the factory default settings.
Feature Program Number Option Number * Factory Setting Default Image Quality: This feature allows you to select the default Image Quality mode. 5 Auto Contrast Adjustment: The copy contrast range may be adjusted when the copy image is consistently too light or too dark in the Auto Image Quality mode. 6 Paper Trail Edge Deletion: The trail edge deletion can be turned Off to accommodate originals that have print to the very bottom edge.
Feature Program Number Option Number * Factory Setting Auto Paper Tray Switching: When enabled, the copier will automatically switch to another paper tray when the selected tray runs out of paper. 11 0 – On 1 – Off * 12 0 – lightest 1 – lighter 2 – Normal * 3 – darker 4 – darkest Return to Print Mode: This feature allows you to select the time it takes for the copier to return to the print mode after a copy job is complete.
Feature Program Number Option Number * Factory Setting Default copy paper size for 2-sided copying from the document glass: 18 Top paper tray default: This 0 – 8.5 × 14 feature allows you to select the 1 – 8.5 × 13 default copy paper size for the 2 – 8.5 × 12.4 upper paper tray. 3 – A4/ 210 × 297mm (Models XD130df/155df only.) 4 – 8.5 × 11 * 5 – B5/ 182 × 257mm 6 – 5.5 × 8.5 7 – A5/ 148 × 210mm 19 Lower paper tray default: This 0 – 8.5 × 14 feature allows you to select the 1 – 8.
Programmable Feature Settings 0 – 9 and 11 – 18 To change the programmable features, find the Program Number and the desired Option Number in the Programmable features chart on the previous pages. Follow the instructions below. Note: The WorkCentre must be off-line and in the Ready mode. 1. Select the Toner Saver mode. 2. Press again and hold the Image Quality key for approximately 4 to 6 seconds. • The light next to Auto mode will light.
Programmable Feature Setting 10 Use the following procedure to change the preset Reduction/Enlargement ). This feature allows you to set a specific preset default setting ( reduction or enlargement between 50 – 200%. 1. Select the Toner Saver mode. 2. Press again and hold the Image Quality key for approximately 4 to 6 seconds. Wo rk Ce n tre 50% • The light next to Auto mode will light. • The lights within the WorkCentre Diagram will flash. 3. Press the 10 key until the number 10 is displayed.
WorkCentre Care Cleaning the Document Glass and Cover Keeping the document glass clean helps ensure the best possible copies. Xerox suggests that you clean the document glass at the start of each day and during the day as needed. CAUTION: Do not pour or spray water directly onto any part of the copier. 1. Slightly dampen a soft lint-free cloth or paper towel with water. 2. Wipe the surface of the document glass until it is clean and dry. 3.
Single Pass Feeder Misfeed/Automatic Document Feeder When a misfeed occurs in the feeder, the red SPF/ADF misfeed indicator flashes on the Copier Diagram, and an A1 or A2 status code will flash in the display window. The status code indicates the number of originals that must be returned to the feeder after clearing the misfeed. A1 status code- refeed the last original. A2 status code- refeed the last 2 originals. This code will disappear when copying is resumed or the clear key is pressed.
– E2 Clearing the Paper Path When a paper misfeed occurs the red misfeed indicator flashes on the copier diagram, and an E2 status code will flash in the display window. Paper misfeeds may occur in the areas shown below. Follow the steps below to locate and clear the misfeed. Fuser Area Exit Area Paper Feed Area Paper Feed Area Note: Ensure that the alternate paper tray is lowered (XD104/ 105f/ 130df/ 155df only). 1. Press the release lever to open the side cover.
– E2 Clearing the Paper Path (continued) Fuser Area Warning: The fuser area is hot. Take care when removing paper from the fuser area. Note: Ensure that the alternate paper tray is lowered (XD104 105f/ 130df/ 155df only). 1. Press the release lever to open the side cover. 2. Pull down on the fuser lever. • This will release pressure on the paper. paper is not seen in this area skip to the Exit Area. Caution: Do not pull paper up through the fusing unit.
– E2 Clearing the Paper Path (continued) Exit Area Note: Ensure that the alternate paper tray is lowered (XD104/105f/130df/155df only). 1. Press the release lever to open the side cover. 2 1 2. Press the front cover release buttons to open the front cover. 3. Pull down on the fuser lever. • This will release pressure on the paper. 4. Turn the knob in the direction of the arrow to move the paper to the exit area. 5. Gently pull the paper out through the exit area. 6. Push up on the fuser lever. 7.
Toner Cartridge Replacement The toner indicator on the copier diagram will light when the toner supply is low. Approximately 10 more copies can be made, but you should have a replacement cartridge in stock. When the J1 status code is displayed, the machine will stop operating until the toner cartridge is replaced. Note: Ensure that the alternate paper tray is lowered (XD104/105f/130df/155df only). 1. Press the release lever to open the side cover. 2.
J2 Drum Cartridge Replacement The useful life of the drum cartridge is approximately 18,000 copies. The drum cartridge indicator on the machine diagram lights when the drum is near the end of life. Approximately 1,000 more copies can be made, but you should have a replacement cartridge in stock. When the J2 Status Code is displayed, the machine will stop operating until the drum cartridge is replaced. Note: Ensure that the alternate paper tray is lowered (XD104/105f/130df/155df only). C B A 1.
Counter access Total copies/prints remaining on the drum cartridge This counter displays the total number of copies/prints remaining on the drum in the machine. The count can be used to determine when to reorder a new drum cartridge. The count will be displayed in the display window as a sequence of 23 digit values. Example 1: 10,145 copies/prints will be displayed as 010 followed by 145 Example 2: 361 copies/prints will be displayed as 000 followed by 361 1. Select the Toner Saver mode. 2.
Printer Driver Software Installation The printer driver software is the program which runs the printer. It converts the data in the file you want to print into information that the printer can understand. It also controls communication between the printer and computer as the data is printed. You will need the following PC hardware and software in order to use the printer driver: WorkCentre XD Series Computer type IBM PC/AT or Compatible Computer Operating system Windows 3.1x, Windows 95/98, Windows NT 4.
Printer Driver Software Installation 1. Ensure that the computer and the WorkCentre are turned off. 2. Plug the IEEE-1284 cable into the parallel port on the WorkCentre. 3. Plug the other end of the IEEE-1284 cable into the computer. 4. Ensure that the power cord is plugged into the WorkCentre and then into a grounded outlet. • Do not attach your WorkCentre to a pass-through port of another ™ device (scanner, CD-ROM drive, tape drive, Zip drive or external disk). 5. Turn on the PC.
WorkCentre XD Properties (Printer Driver) The purpose of this section is to provide information about how to access and use the options in the Xerox WorkCentre XD Printer Driver Properties dialog. Use the Xerox WorkCentre XD Properties dialog to change the settings used for printing.
WorkCentre XD Properties (Printer Driver) Displaying the Properties dialog from the Start Menu Windows 95/98 and NT 1. On the Start Menu, click Settings. On the Settings submenu, click Printers. 2. Right click on the XEROX Document WorkCentre XD printer icon and click Properties, or click Properties from the File menu. Windows 3.1 1. Double click Main Program Group 2. Double click Control Panel Program Group 3. Double click Printers Program 4. Select Xerox Document WorkCentre XD 5.
WorkCentre XD Properties (Printer Driver) Properties Tabs The WorkCentre XD Printer Driver Properties dialog contains four tabs from which you can make selections that best suits your printing requirements. Below is a brief description of each tab. Note: Refer to On-line Help for detailed information. Paper/Output — to select desired paper source (tray), number of copies, paper size, document orientation (portrait or landscape), image shift, and output collation.
Creating WorkCentre XD Floppy Disk Installation Diskettes If floppy diskettes are required to install the WorkCentre Printer Driver Software, the user can order floppy diskettes or create a set of diskettes from CD-ROM. To create a set of WorkCentre XD Printer Driver floppy Diskettes, find a PC that has a floppy diskette drive with a CD-ROM drive and follow the procedure below. Four or five blank high density diskettes will be required. Windows 3.1x: 1. Insert the WorkCentre CD-ROM into the CD-ROM Drive. 2.
Enabling High Speed Printer Communications Your Xerox WorkCentre XD Digital Copier/Printer has been designed to provide excellent copy and print quality with high productivity. To ensure the highest print performance, the Xerox WorkCentre XD Digital Copier/Printer was designed to take advantage of high speed parallel port communications between your personal computer and your Xerox WorkCentre XD Digital Copier/Printer.
Problem Solving Problem Solving Chart The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. Refer to the Status Code Chart in this section for status code information. If the problem persists, please refer to the Information section for the appropriate telephone numbers. Condition Ready indicator does not light. Copies are too light or too dark. Smears, lines, marks, or spots on copies. Copy image is skewed.
Condition Image rubs off the copy easily. Frequent copy paper jams. The three trouble indicators are lit in the WorkCentre diagram. Toner yield is lower than expected and the Toner Indicator is on. Fewer copies from the Toner Cartridge than expected. 50 Suggested solutions Replace the paper in the tray with paper from a new package. In high humidity areas do not leave paper in the WorkCentre for extended periods of time. Fan the stack of paper, then turn it over in the tray.
Problem Solving Status Code Chart Status Code Suggested Solution Ensure that there is paper in the selected paper tray. Ensure that the Paper Tray is closed properly. Paper may not have fed all the way into the WorkCentre. (Refer to Loading Paper and Flashing P.) E2 Copy paper has misfed. (Refer to Clearing the Paper Path.) J1 The toner indicator on the copier diagram will light when the toner supply is low. Approximately 10 more copies can be made, but you should have a replacement cartridge in stock.
Problem Solving Printing Solution Chart Problem The WorkCentre does not print Probable Cause Remedy The IEEE-1284 Parallel cable is not connected properly. Check the cable connection. The IEEE-1284 parallel cable is defective. Check the cable with a computer and printer that work. If printing is still not possible, replace the cable. The port setting is incorrect. Check the printer settings in the Windows Control Panel to make sure that the print job is being sent to the correct port.
Problem Probable Cause The computer CPU specification may be incorrect. Printing is too slow Remedy Check that the computer meets the minimum specification. The computer parallel port If your computer is equipped may not be set for high with an ECP parallel port, speed communications. enable this mode of operation. Refer to the Enabling High Speed Printer Communications section and your computers user guide. If using Windows 3.
Problem Probable Cause Remedy Character voids The paper may be too dry. Try printing with a different batch of paper. Background scatter The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air. Printing over uneven surfaces. If printing onto envelopes, change your printing layout to avoid printing over areas that have overlapping seams on the reverse side.
Technical Data Original Size: Maximum 10×14" / B4 Copy Ratio Percentages:1:1 ± 1% Preset: 50*, 78, 86,100,129, 200 customer settable Zoom: 50 – 200 Paper Size and Weight Tray 1 and Tray 2 5.5×8.5 to 8.5×14"/ A5 to 216×356mm 15 - 24 lb / 56 - 90 gsm Paper Tray Bypass 3.5×5.5" to 8.5×14"/ A6 to 216×356mm 14 – 34 lb / 52 – 130 gsm Copy Rate (8.5×11" / A4 and smaller) XD100/102/103f/104/105f: 10 copies/minute XD120f/125/125f: 12 copies/minute XD 130df: 13 copies/minute XD155df: 15 copies/minute Print Rate (8.