Owner's manual

Quick Reference Guide Page 11-5
Troubleshooting
Troubleshooting Tips
For additional Troubleshooting information please refer to the Training and
Information CD (CD2) or the System Administration CD (CD1).
Power
The machine will not power on:
¾ Check to see that the machine is not in Low Power Mode as indicated by the
green light on the control panel.
¾ Press the ON/OFF button.
¾ Check to see if the power cord is correctly installed.
CAUTION: Use only the ON/OFF switch to re-boot your machine. Damage
may occur to your machine if power is removed by other means.
Document Handler
Documents will not feed through the Document
Handler
¾ Ensure that all staples or paper clips have been removed from the originals.
¾ Ensure the Document Handler is not overloaded. The Document Handler can
hold 70 sheets of 20lbpaper. Use Build Job if you have more originals than this.
¾ Check to see if the document set is fully inserted into the Document Handler.
¾ Ensure that the edge guides are adjusted to touch the sides of the originals.
¾ Ensure that the Document Feed Roll is installed correctly. Reseat if necessary.
¾ Check for obstructions or paper debris in the Document Handler.
¾ Ensure that the Document Handler cover is closed.
¾ Check that the machine is not in diagnostics mode as indicated by a message
on the touch screen.