Owner's manual
5–11
USER GUIDE (TROUBLESHOOTING)
Resolving Hardware Problems
Toner Cartridge
NOTE:Inform the Xerox service representative at the next service 
call about the above action since he or she may need to clean up 
the dry ink on internal printer/copier components.
Problem Suggested Solutions
– Operator mistakenly 
removed the wrong 
toner cartridge and 
wishes to reinsert it.
– Operator cannot 
reinstate a partially full 
toner cartridge after it 
has been removed.
– Reinstall the toner cartridge using the following procedure:
NOTE:The following procedure may result in dry ink spillage on 
the floor. To protect the floor, put a disposable covering or drop 
cloth beneath and in front of the printer/copier.
– Reinstall the used and partially full toner cartridge by 
pushing in the cartridge until it is fully seated against the 
rear stop.










