WorkCentre M15/M15i User Guide 604P13220
Prepared by: The Document Company Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND ©2003 by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks etc.
Table of Contents 1 Welcome .................................................................................1-1 Introduction................................................................................................ 1-2 About This Guide....................................................................................... 1-3 Related Information Sources.................................................................... 1-4 Customer Support ............................................................
Using Characters ..................................................................................... 3-11 4 Copy ........................................................................................4-1 Copying Procedure.................................................................................... 4-2 Copy Features............................................................................................ 4-6 5 Paper and Other Media..........................................................
Reports ..................................................................................................... 9-18 ControlCentre 5.0..................................................................................... 9-20 10 Maintenance .........................................................................10-1 Cleaning.................................................................................................... 10-2 Ordering Supplies................................................................
Page iv Xerox WorkCentre M15/M15i User Guide
1 Welcome Ø Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Ø About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Ø Related Information Sources . . . . . . . . . . . . . . . . . 1-4 Ø Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Ø Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Ø Regulatory Information . . . . . . . . . . . . . . . . . . . . . 1-9 Ø Environmental Compliance . . . . . . . .
Welcome Introduction Thank you for choosing the Xerox WorkCentre M15. The WorkCentre M15 is a digital device capable of being used for copying, printing, faxing and scanning. The features and functions available on the machine depend on the configuration purchased. There are two WorkCentre M15 configurations available: l For instructions on unpacking and setting up the machine ready for use, refer to “Getting Started” on page 2-1.
Welcome About This Guide Throughout this Guide some terms are used interchangeably: Ø Paper is synonymous with media. Ø Document is synonymous with original. Ø Page is synonymous with sheet. Ø WorkCentre M15/M15i is synonymous with the machine. The following table offers further information about the conventions used within this Guide. CONVENTION DESCRIPTION EXAMPLE Italic Typeface Used to emphasise a word or phrase. In addition, references to other publications are displayed in Italic typeface.
Welcome Related Information Sources Information available for the WorkCentre M15/M15i consists of: - This User Guide - The Quick Start Guide - The Installation Sheet Page 1-4 Xerox WorkCentre M15/M15i User Guide
Welcome Customer Support If assistance is required please call our experts at the Xerox Welcome Center, or contact the local representative. When telephoning please quote the machine serial number. Use the space below to make a note of the machine serial number: # ____________________________________________ To access the serial number open the side cover using the release latch and then open the front door. The serial number is located on the panel above the Print Cartridge.
Welcome Safety Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include Safety Agency approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product. The safety testing and performance of this product have been verified using XEROX materials only.
Never use supplies or cleaning materials for purposes other than those for which they were intended. Keep all supplies and materials out of reach of children. Do not use this product near water, wet locations, or outdoors. Do not place this product on an unstable cart, stand or table. The product may fall, causing personal injury or serious damage to the product Slots and Openings in the cabinet and in the back and sides of the product are provided for ventilation.
Welcome Safety Standards EUROPE This XEROX product is certified by the following Agency using the Safety Standards listed. Agency: TUV Rheinland Standard: IEC60950 3rd Edition Amendments A1, A2, A3, A4 and A11. USA/CANADA This XEROX product is certified by the following Agency using the Safety Standards listed. Agency: UNDERWRITERS LABORATORIES Standard: UL 1950 3rd Edition. Certification is based on reciprocity agreements, which include requirements for Canada.
Welcome Regulatory Information The CE marking applied to this product symbolizes Xerox Limited Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.
Welcome WARNING: In order to allow this equipment to operate in proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation from the ISM equipment may have limited or special mitigation measures taken. WARNING: Shielded cables must be used with this equipment to maintain compliance with Council Directive 89/336/EEC. FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
The Electricity at Work Regulation 1989 came into force in England and Wales on 1 April 1990. This 1989 Regulation places a duty on all employers and self-employed persons to ensure the electrical system in their premises is constructed, maintained and operated in such a manner as to prevent, so far as reasonably practical, danger. This includes ensuring all electrical equipment connected to such electrical systems safely constructed, maintained and operated.
Welcome QUESTION: Is the XEROX equipment in my premises safe? ANSWER: All XEROX equipment supplied by XEROX Limited and their authorized distributors conforms to all relevant safety legislation and standards. However, like all electrical equipment, they have to be regularly serviced and maintained by competent persons. XEROX Limited Customer Service Engineers ensure XEROX equipment is serviced and maintained to exacting XEROX safety standards.
PLEASE NOTE: YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL TIMES. Please contact us if you have any queries regarding the information provided in this document.
Welcome Regulations - Europe Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive This Xerox product has been self-certified by Xerox for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC.
Welcome Regulations - USA Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number o
Welcome The Ringer Equivalence Number (or REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local Telephone Company.
Welcome Regulations - Canada This product meets the applicable Industry Canada technical specifications. 'The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. The REN value may be found on the label located on the rear of the equipment.
Welcome Environmental Compliance Energy Star® XEROX Corporation designed this product to comply with the guidelines of the ENERGY STAR® program of the Environmental Protection Agency. As an ENERGY STAR® Partner, XEROX has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
2 Getting Started Ø Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Ø Making Connections . . . . . . . . . . . . . . . . . . . . . . . 2-4 Ø Installing Drum and Toner Cartridges . . . . . . . . . . 2-6 Ø Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Ø Setting the Language (M15 only) . . . . . . . . . . . . 2-11 Ø Setting the Language and Country (M15i only) . . 2-12 Ø Setting the Local ID and Name (M15i Only) . . . .
Getting Started Unpacking 1 Ø Remove the plastic film from the LCD. Ø Remove all tapes and packing Tape materials. LCD 2 Ø Pull the Scan Unlock Switch located on the bottom of the scanner module to unlock the scanner. Ø Pull open the paper cassette and remove the packing material.
Getting Started 3 Ø Ensure the following components are available: AC Power Cord USB Cable Telephone Line Cord Software Starter Toner Cartridge Xerox WorkCentre M15/M15i User Guide User Documentation Drum Cartridge Page 2-3
Getting Started Making Connections Use the following instructions to make the necessary connections required to install the WorkCentre M15/M15i. 1 Automatic Document Feeder (ADF) Ø Connect the Automatic Document Feeder Cable to the port shown and fasten the side screws. NOTE:The ADF is an option on the M15 2 Telephone Line (M15i Only) Ø Connect the Telephone Line Cord from the wall jack to the LINE jack. Ø If required, connect an answering machine and/or telephone to the EXT jack.
USB or Parallel Port Cable CAUTION: Shut down the computer before connecting the cable. Getting Started 3 USB Cable Ø Connect the USB Cable directly to the PC. OR Ø Connect an IEEE1284 Parallel Port Cable (sold separately). 4 l Ensure the scanner is unlocked before connecting the power cord. For details refer to “Unpacking” on page 2-2. IEEE1284 (Parallel Port) Cable Power Ø Connect the AC Power Cord to the machine and a power outlet. Ø Press the ON/OFF switch to the ON ( I ) position.
Getting Started Installing Drum and Toner Cartridges 1 Ø Pull the release latch to open the 2 Ø Open the front cover. 3 Ø Unpack the new drum cartridge. side cover. Be careful not to touch the surface of the drum. Ø Slide the drum cartridge into the slot on the right side of the opening.
4 has included a Starter Toner Cartridge. Purchased replacement toner cartridges will yield approximately two times the number of copies. 5 Getting Started l Xerox Ø Remove the starter toner cartridge from its packaging. Ø Gently shake the cartridge to loosen the toner. Shaking the cartridge will ensure maximum copies per cartridge. Ø Turn the toner locking lever upwards. Ø Slide the new toner cartridge in until it locks in place.
Getting Started Loading Paper Page 2-8 1 Ø Pull open the paper cassette. 2 Ø Push down on the pressure plate until it locks into position.
Getting Started 3 Ø Adjust the rear paper guide to the required paper length. It is preset to A4 or 8.5 x 11" size depending on country. LG Ø To load another size, lift the rear guide out of the current position and into the required position. i L FO Rear Guide LIO A4 LT R The paper cassette can hold a maximum of 550 sheets of 80 g/m2 (20 lb) plain paper. 4 Ø Fan the paper and insert it into 5 Ø Ensure that the paper is the cassette. positioned under the snubber.
Getting Started 6 Ø Position the side guide by squeezing the lever and sliding it toward the stack of paper, until it gently touches the side of the stack. Do not allow the guide to press against the edge of the paper tightly. Ø Close the paper cassette.
1 Ø Press [Menu/Exit], the first menu displays. Getting Started Setting the Language (M15 only) WorkCentre M15 SYSTEM DATA [PAPER SIZE...] 2 Ø Scroll to ’SELECT LANGUAGE’ using the key. Ø Using the or navigation keys select the language required. WorkCentre M15 SELECT LANGUAGE [ENGLISH] Ø Press [Enter].
Getting Started Setting the Language and Country (M15i only) 1 Ø 2 Ø 3 Ø Scroll to ’SELECT LANGUAGE’ using the key. Ø Using the or navigation keys select the language required. Ø Press [Enter]. 4 Press [Menu/Exit], the first menu displays. WorkCentre M15i Scroll to ’SYSTEM SETUP’ using the key. Press [Enter]. WorkCentre M15i SYSTEM DATA [PAPER SIZE...] SYSTEM SETUP [RECEIVE MODE...] WorkCentre M15i SELECT LANGUAGE [ENGLISH] The COUNTRY option displays.
In some countries it is required by law to indicate the fax number on any fax sent. The System ID containing the telephone number and a name (or company name), will be printed at the top of each page sent from the machine. Follow the instructions below to enter the machine’s System ID. 1 l In some countries access to the local ID by the user is not permitted due to local regulations. 2 Ø Press [Menu/Exit], the first menu WorkCentre M15i displays. SYSTEM DATA [PAPER SIZE...
Getting Started 4 l For details on The display requests the ID. entering characters refer to “Using Characters” on page 3-11. Ø Enter a name or company name using the numeric keypad. WorkCentre M15i ID: : KEY ASSIGNED NUMBERS, LETTERS OR CHARACTERS 1 1> Space 2 A > B> C > 2 3 D>E>F>3 4 G>H>I>4 5 J>K>L>5 6 M>N>O>6 7 P>Q>R>S>7 8 T>U>V>8 9 W>X>Y>Z>9 0 +>->,>.>‘>/>*>#>&>0 If a name has already been entered it is displayed.
l The clock format can be set to 12 or 24 hr. Refer to “System Data Settings” on page 9-3. 1 The current time and date are shown on the display when the machine is on and ready for faxing. The time and date are printed on all faxes sent. Follow the instructions below to set the date and time. Ø Press [Menu/Exit], the first menu displays. WorkCentre M15i SYSTEM DATA [PAPER SIZE...] 2 Ø Scroll to ’DATE & TIME’ using the or key. Ø Press [Enter].
Getting Started Installing Software Installing the drivers and other software will enable PC printing. Ensure the WorkCentre M15/ M15i is plugged in and connected to the computer’s parallel or USB port before installing software from the CD. l Windows 95 and Windows NT 4.0 do not support USB connection. l If a window 1 appears concerning New Hardware, select Cancel. 2 Ø Switch on the PC and start Windows. Ø Insert the Driver CD into the CD- ROM drive of the PC.
3 Product Overview Ø Overview of Features . . . . . . . . . . . . . . . . . . . . . . 3-2 Ø Machine Overview . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Ø Control Panel Overview. . . . . . . . . . . . . . . . . . . . . 3-7 Ø Overview of Modes . . . . . . . . . . . . . . . . . . . . . . . 3-10 Ø Using Characters. . . . . . . . . . . . . . . . . . . . . . . . .
Product Overview Overview of Features Scan Once and Print Many When making copies the WorkCentre M15/M15i only has to scan a document once regardless of the number of copies needed. This reduces the risk of jams and damage to originals. Perform Different Tasks Simultaneously The WorkCentre M15/M15i performs different tasks simultaneously. A job can be added to the job queue by scanning it, even while the WorkCentre is printing another job.
The WorkCentre M15i is equipped with a True Color quality scanner capable of reproducing color charts, photographs, graphics and printed text. Documents scanned can be placed on a PC and the images manipulated using an appropriate software package e.g. PaperPort. Fax Documents (M15i Only) The WorkCentre M15i allows documents to be faxed via a telephone line. Functions such as speed dialing, delayed send and polling are available.
Product Overview Machine Overview Configurations There are two WorkCentre M15/M15i configurations available: Xerox WorkCentre M15 - Copier and Printer This configuration has copying and printing capabilities. A Document Cover is supplied as standard and an Automatic Document Feeder (ADF) can be purchased as an option. Xerox WorkCentre M15i - Copier, Printer, Fax and Scanner This configuration has copying, printing, faxing and scanning capabilities.
Product Overview Components Front View: Automatic Document Feeder Control Panel Document Guides Document Input Tray Document Collate Tray Paper Guides Bypass Tray Side Cover Scanner Module Paper Cassette Front Cover Release Latch NOTE: This picture represents a WorkCentre M15i.
Product Overview Rear View: Document Cover ADF Connector USB Connector Document Glass Telephone Connections Output Tray EXT. LINE Paper Cassette AC Power Cord Connector Paper Exit Extension Parallel Connector On/Off Switch NOTE: This picture represents a WorkCentre M15i.
Product Overview Control Panel Overview WorkCentre M15i Pause PC Printing Copy/Fax/Scan Liquid Crystal Display (LCD) Job Status Menu/Exit Manual Group Manual Dial Clear/Clear All Stop Start Feature Keys Navigation Keys Error Display Enter Redial/ Pause Speed Dial Numeric Keypad . ITEM DESCRIPTION Feature Keys Reports 1 - 2 - Sided Copy Collated Reduce / Enlarge Use to display the menu map and a list of available reports for printing. Use to make two-sided copies.
Product Overview ITEM DESCRIPTION Resolution Use to adjust the resolution or sharpness of the image. Scan Options Use to select COLOR, B&W or GRAY mode for scanning. In Fax mode, B&W or COLOR mode is available. Pause PC Printing Use to pause a print job. When pressed again, the PC print job is resumed. Manual Group Use to send a fax job to multiple destinations. Manual Dial Use to dial a fax number manually.
Pause PC Printing Liquid Crystal Display (LCD) Menu/Exit Clear/ Clear All Stop Feature Keys Navigation Keys Error Display ITEM Enter Numeric Keypad Start DESCRIPTION Feature Keys Reports Use to display the menu map and a list of available reports for printing. 1 - 2 - Sided Copy Use to make two-sided copies. Collated Use to produce collated copies. Reduce / Enlarge Use to adjust copy size from 25% to 400% when using the Document Glass, and 25% to 100% using the ADF.
Product Overview Overview of Modes Copy Use the Copy mode to make copies and select the Copy features. When the machine is in Copy mode the standby screen displays: Status Reduce/Enlarge % WorkCentre M15 READY TO COPY 100% Number of Copies 001 Fax The Fax mode is available on the WorkCentre M15i only. Use the Fax mode to send faxes and use the Fax features and functions. Faxes will still be received when another mode is selected.
Various options and tasks may require characters to be entered using the Numeric Keypad. For example when setting up the machine a name and telephone number can be entered. Use the instructions below to enter alphanumeric characters. 1 Ø When prompted by the machine, enter the character required. Available characters are displayed above the numbers on the Numeric Keypad. Numeric Keypad 2 Ø Press the button repeatedly until the correct letter appears in the display.
Product Overview Keypad Character Assignment The following table shows the characters which are assigned to each number key on the Numeric Keypad: KEY ASSIGNED NUMBERS, LETTERS OR CHARACTERS 1 1> Space 2 A > B> C > 2 3 D>E>F>3 4 G>H>I>4 5 J>K>L>5 6 M>N>O>6 7 P>Q>R>S>7 8 T>U>V>8 9 W>X>Y>Z>9 0 +>->,>.>‘>/>*>#>&>0 Editing Numbers or Names To correct a mistake, move the cursor under the wrong character by pressing or . Press the correct number to overwrite the incorrect character.
4 Copy Ø Copying Procedure . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Ø Copy Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copy Copying Procedure 1 Select the Copy/Fax/Scan key (M15i Only) Ø Ensure ’READY TO COPY’ displays. Ø If not, press the [Copy/Fax/Scan] key repeatedly until ’COPY MODE’ displays and press [Enter]. Copy/Fax/Scan Key 2 Enter Key Select the Paper Supply l For instructions on loading media, refer to “Loading Paper” on page 52. For full media specifications refer to “Media Specifications” on page 12-7. Ø Select the paper supply source required by pressing [Paper Supply].
Load the Originals Copy 3 Automatic Document Feeder (ADF): Ø Remove all staples and paper clips prior to loading. Ø Adjust the sliding document guides to the size required. Ø Insert the originals neatly into the Automatic Document Feeder, face up. The first page should be on top with the headings towards the back or left of the machine. Ø Align the stack with the left and rear edges of the tray. Adjust the guides to just touch the edges of the originals.
Copy 4 l Only those features relevant to the machine configuration will be available. Select the Copy Features Ø To select a Copy feature, press the feature key required on the Control Panel. The current setting for the selected feature will be displayed. Ø Press the key repeatedly until the setting required is displayed. Copy Features Ø When the correct setting is displayed, press [Enter] to save the selection. i 5 l The maximum copy quantity is 999.
Press Start Copy 6 Ø Press [Start] to begin scanning. Ø If Collated is selected and originals are being scanned using the Document Glass, use the navigation keys to select whether another original requires scanning. Select [YES] to scan another page. Navigation Keys Start Key Ø When all the originals have been scanned, use the key to select [NO] and press [Enter]. Printing commences and copies are delivered to the Output Tray.
Copy Copy Features There are 6 available Copy Features. These features can be selected using the feature keys located on the Control Panel: Feature Description FEATURE Original Type OPTIONS Text l Use to select the type of document being scanned. Mixed Photo TO SELECT Use for documents containing mostly text. Ø Press [Original Type] to display the current Use for documents with mixed text and graphics. Ø Press [Original Type] repeatedly until the required Use for photographs.
Manual l Use to adjust the There are 5 contrast settings available. contrast for a document containing faint or dark images and to reduce background. Ø Press [Lighten/Darken] repeatedly until ’MANUAL’ displays and press [Enter]. Ø Each time the key is pressed the selection block on the LCD moves to the left or right. As the selection block moves to the right the contrast becomes darker. Ø Press [Enter] to save the selection. Auto Use to eliminate Suppress background marks.
Copy Clone Use to print multiple images Ø Press [Reduce/Enlarge] repeatedly until ’CLONE’ on a single sheet of paper. displays. The number of images Ø Press [Enter] to save the selection. produced is determined automatically based on the Ø Place the original on the Document Glass, lower original image size. the cover and press [Start]. l Only available using the Document Glass, ensure the ADF is empty. The machine pre-scans the original to determine the number of images to be printed on a page.
Copy Resetting the Copy Features Use the following instructions to return the Copy feature selections back to the default settings: Ø Press [Clear/Clear All] twice. Ø When the machine has reset the Copy features, ’READY TO COPY’ displays.
Copy Page 4-10 Xerox WorkCentre M15/M15i User Guide
fv 5 Paper and Other Media Ø Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Ø Media Specifications . . . . . . . . . . . . . . . . . . . . . . .
Paper and Other Media Loading Paper Preparing paper for loading Before loading paper into the paper trays, fan the edges. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams. l To avoid unnecessary paper jams and misfeeds do not remove paper from its packaging until required. Using the Paper Cassette Loading the Paper Cassette Using the instructions provided, load paper into the WorkCentre M15/M15i.
Ø Push down on the pressure plate 3 Ø Adjust the rear paper guide to the Paper and Other Media 2 until it locks into position. required paper length. It is preset to A4 or 8.5 x 11" size depending on country. LG Ø To load another size, lift the rear guide out of the current position and into the required position. i 4 L FO Rear Guide LIO A4 LT R The paper cassette can hold a maximum of 550 sheets of 80 g/m2 (20 lb) plain paper. Ø Fan the paper and insert it into the cassette.
Paper and Other Media 5 Ø Ensure that the paper is positioned under the snubber. Do not fill above the Maximum Fill Line. Max Fill Line Snubber 6 Ø Position the side guide by squeezing the lever and sliding it toward the stack of paper, until it gently touches the side of the stack. Do not allow the guide to press against the edge of the paper tightly. Ø Close the paper cassette.
The bypass tray is located on the right side of the product. It can be closed when not in use, making the product more compact. Use the Bypass Tray to print transparencies, labels, envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper cassette. Acceptable print media is plain paper with sizes ranging from 98 x 148 mm (3.86 x 5.83 inch), to Legal size (216 x 356 mm / 8.
Paper and Other Media Loading the Bypass Tray 1 l Remove any curl on postcards, envelopes, and labels before loading them into the Bypass Tray. 2 l Hold 3 transparencies by the edges and avoid touching the print side. Page 5-6 Ø Lower the Bypass Tray, located on the right side of the product. Ø Unfold the paper support extension. Ø Prepare a stack of paper or envelopes for loading by flexing or fanning them back and forth. Straighten the edges on a level surface.
Ø Adjust the paper guide to the 5 Ø Ensure the stack height is within Paper and Other Media 4 3 width of the stack of print material. specification. Ø If copying, press [Paper Supply] on the control panel until ‘BYPASS’ displays, then press [Enter]. Ø Select the ’PAPER TYPE’ being loaded using the or navigation keys and press [Enter]. If printing, select the correct paper source from the software application.
Paper and Other Media Media Specifications Media Sizes and Types The table below identifies the media sizes which can be used in the Paper Cassette and Bypass Tray, and the capacities which can be loaded. MEDIA SIZE INPUT SOURCE CAPACITYa Paper Cassette Plain paper Letter (8.5 x 11 inch) Legal (8.5 x 14 inch) Executive (7.25 x 10.5 inch) A4 (210 x 297 mm) B5 (182 x 257 mm) A5 (148 x 210 mm) YES YES NO YES NO NO 550 550 0 550 0 0 YES YES YES YES YES YES 100 100 100 100 100 100 Envelopes No. 9 (8.
Ø Always use high-quality, laser printer grade paper in the WorkCentre M15/M15i. Ø Damaged, curled, or damp paper can cause jams and image quality problems. Follow these simple rules to store paper: - Store paper in dry conditions, away from extreme heat or cold, such as radiators or open windows. - During storage, moisture-proof wrap (any plastic container or bag) should be used to prevent dust and moisture from contaminating the paper. - Store paper flat on a shelf or pallet above floor level.
Paper and Other Media Special Media Guidelines Ensure instructions provided with the special paper are read and carried out. These guidelines provide important information regarding how to achieve the highest print quality with special papers. Ø It is recommended that special paper types are fed one sheet at a time. Ø Only use the special media recommended for use in laser printers.
6 Fax (M15i Only) Ø Faxing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Ø Fax Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Ø Advanced Fax Features . . . . . . . . . . . . . . . . . . . . 6-8 Ø Fax Job Management . . . . . . . . . . . . . . . . . . . . . 6-11 Ø Dialing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . 6-14 Ø Receiving a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . 6-19 Ø Fax Reports . . . . . . . . . . . . . . . .
Fax (M15i Only) Faxing Procedure 1 Load the Originals Automatic Document Feeder (ADF): Ø Remove all staples and paper clips prior to loading. Ø Adjust the sliding document guides to the size required. Ø Insert the originals neatly into the Automatic Document Feeder (ADF), face up. The first page should be on top with the headings towards the back or left of the machine. Ø Align the stack with the left and rear edges of the tray. Adjust the guides to just touch the edges of the originals.
l Ensure no documents are loaded in the ADF when using the Document Glass. Fax (M15i Only) Document Glass: Ø Raise the ADF or cover and position the original face down on the Document Glass. Align with the registration arrow in the rear left corner. Ø Lower the ADF or cover. l On completion of the job, ensure the ADF is closed. 2 Select the Copy/Fax/Scan key Ø Ensure ’FAX’ displays. Ø If not, press the [Copy/Fax/Scan] key repeatedly until ’FAX MODE’ displays and press [Enter].
Fax (M15i Only) 3 l Only those features relevant to the machine configuration will be available. Select the Fax Features Ø To select a Fax feature, press the feature key required on the Control Panel. The current setting for the selected feature will be displayed. Ø Press the key repeatedly until the setting required is displayed. Fax Features Ø When the correct setting is displayed, press [Enter] to save the selection.
Fax (M15i Only) 5 Press Start Ø Press [Start] to begin scanning. Ø If scanning originals using the Document Glass, use the navigation keys to select whether another original requires scanning. Select [YES] to scan another page. Navigation Keys Start Key Ø When all the originals have been scanned, use the key to select [NO] and press [Enter]. Faxing commences and the fax is sent.
Fax (M15i Only) Fax Features There are 4 standard Fax features available. These features can be selected using the feature keys located on the Control Panel: Feature Description FEATURE OPTIONS Standard Use for documents with normal sized characters. Use to increase sharpness Resolution l and clarity. Scan Options Fine color capability, documents can be sent in color. Use for documents containing extremely fine detail.
Text Use for documents containing mostly text. Ø Press [Original Type] to display the current Use for documents with mixed text and graphics. Ø Press [Original Type] repeatedly until the Photo Use for photographs. Ø Press [Enter] to save the selection. Manual There are 5 contrast settings available. Ø Press [Lighten/Darken] repeatedly until l Use to select the type of document being scanned.
Fax (M15i Only) Advanced Fax Features There are a number of advanced Fax features available on the WorkCentre M15i. The table below identifies the advanced features available, the options for each feature and how to select the feature. Feature Description FEATURE Delay Send l Use to send a fax at a specified time. TO SELECT.... Ø Load the originals and ensure the LCD displays FAX. If not, press the [Copy/Fax/Scan] key until ’FAX MODE’ displays and press [Enter].
l Use to transmit high priority documents ahead of reserved operations. Ø Load the originals and ensure the LCD displays FAX. If not, press the [Copy/Fax/Scan] key until ’FAX MODE’ displays and press [Enter]. Ø Program the features required for the job. Ø Press [Menu/Exit] and press or until ’PRIORITY SEND’ displays, then press [Enter]. Ø Enter the number of the remote machine using the Numeric Keypad or the Speed Dial function. Ø Press [Enter] to confirm the number.
Fax (M15i Only) Delay RX Poll l Use to retrieve Ø Load the originals and ensure the LCD displays FAX. If not, press the [Copy/Fax/Scan] key until ’FAX MODE’ displays and press [Enter]. documents from Ø Press [Menu/Exit] and press or until ’POLLING’ displays, then press [Enter]. another fax machine Ø Press or until ’DELAY RX POLL’ displays, then press [Enter]. immediately or at a specified The display requests the number of the remote machine being polled. time.
Fax (M15i Only) Fax Job Management Cancelling a Fax Ø Press [Stop] at any time during the transmission. Ø To confirm the cancellation, press [Stop] again. WorkCentre M15i PRESS [STOP] TO CANCEL The Fax transmission is cancelled. Confirming a Transmission l For a list and description of error messages, refer to “LCD Error Messages” on page 11-13. When the last page of the document has been sent successfully, the machine beeps and returns to Standby mode.
Fax (M15i Only) Monitoring Dual Job Status The WorkCentre M15i can perform two functions simultaneously. Ø When the machine performs dual tasks, press [Job Status] to view the current status of the other operation. Each time [Job Status] is pressed, the status of the two operations displays alternately.
A Delay Send, Priority Send, Group Send and the polling functions are all scheduled operations. To add to a scheduled operation or cancel a scheduled operation use the following instructions: Ø If adding to a scheduled operation, load the originals. Ø Ensure the LCD displays FAX. If not, press the [Copy/Fax/Scan] key until ’FAX MODE’ displays and press [Enter]. Ø Press [Menu/Exit]. ’SYSTEM DATA’ displays. Ø Press or until ’ADD/ CANCEL’ displays, then press [Enter].
Fax (M15i Only) Dialing Methods There are several dialing methods available on the WorkCentre M15i. Method Description DIALING METHOD Keypad Dialing l Use when entering the remote fax number using the Numeric Keypad. OPTIONS INSTRUCTIONS Ø Load the originals and ensure the LCD displays FAX. If not, press the [Copy/Fax/Scan] key until ’FAX MODE’ displays and press [Enter]. Ø Use the Numeric Keypad to enter the telephone number of the remote fax machine. Ø Press [Start] or [Enter] to send the fax.
l Use to store regularly used fax numbers which are then accessed using a 1 or 2 digit Speed Dial number. Storing a Up to 80 Ø Ensure the LCD displays FAX. If not, press the number numbers can be [Copy/Fax/Scan] key until ’FAX MODE’ displays and stored in Speed press [Enter]. Dial locations 1Ø Press and hold [Speed Dial] for 2 seconds. 80. Ø Enter a Speed Dial number (1 - 80) using the Numeric Keypad, then press [Enter]. Ø If a number is already stored in the location entered, the number displays.
Fax (M15i Only) Assigning Use to setup a numbers Group using Use to assign multiple Speed Dial numbers to a to a Group multiple Speed single Group number for Dial numbers. Group Dialing l broadcast transmissions. Ø Ensure the LCD displays FAX. If not, press the [Copy/Fax/Scan] key until ’FAX MODE’ displays and press [Enter]. Ø Press [Menu/Exit]. ’SYSTEM DATA’ displays. Ø Press or press [Enter]. until ’GROUP DIAL’ displays, then Ø Press [Enter] to select ’NEW’.
Ø Press or until ’EDIT’ displays, then press [Enter]. Ø Enter the Group number requiring editing, then press [Enter]. The display requests a Speed Dial number. Ø Enter the Speed Dial number to be deleted or added and press [Enter]. Ø If the Speed Dial number entered is already in the group the ’DELETE’? option displays, if it is not already in the group the ’ADD’ option displays. Ø Press [Enter]. Ø Repeat the procedure to add or delete Speed Dial numbers as required.
Fax (M15i Only) Manual group dialing l Use to manually program a broadcast send to multiple destinations. Manual Select to Ø Load the originals and ensure the LCD displays FAX. Group manually enter If not, press the [Copy/Fax/Scan] key until ’FAX multiple MODE’ displays and press [Enter]. destinations for a Ø Press [Manual Group]. fax job. The display requests a destination fax number. Ø Enter the first fax number and press [Enter]. Ø ’ANOTHER NO.?’ displays. Select [1.
Fax (M15i Only) Receiving a Fax Receive Modes RECEIVE MODES TEL l In TEL mode automatic fax answering and reception is switched off. DESCRIPTION In this mode, automatic fax answering and reception is switched off. To receive a fax manually, pick up the external phone handset or press Manual Dial to accept the call. The voice or fax tone from the incoming call can be heard. Press [Start] and replace the handset to receive the fax.
Fax (M15i Only) Setting the Receive Mode 1 Ø Ensure ’FAX’ displays. Ø If not, press the [Copy/Fax/Scan] key repeatedly until ’FAX MODE’ displays and press [Enter]. Copy/Fax/Scan Key 2 Ø Press [Menu/Exit]. ’SYSTEM DATA’ displays. Enter Key WorkCentre M15i SYSTEM DATA [PAPER SIZE...] 3 Ø Press or until ’SYSTEM SETUP’ displays, then press [Enter]. Ø Press or to select the required receive mode. WorkCentre M15i SYSTEM SETUP [RECEIVE MODE...] Ø Press [Enter] to save the setting.
When this option is enabled, all faxes are received into memory. The faxes can only be printed by entering a secure passcode. This feature is useful if confidential documents are regularly received or if the fax machine is not monitored on a regular basis. Enabling Secure Receive 1 Ø Ensure ’FAX’ displays. Ø If not, press the [Copy/Fax/Scan] key repeatedly until ’FAX MODE’ displays and press [Enter]. Copy/Fax/Scan Key 2 Ø Press [Menu/Exit]. ’SYSTEM DATA’ displays.
Fax (M15i Only) 5 l The passcode must also be entered to switch off SECURE RECEIVE. Ø To enable Secure Receive press or to select ’ON’ and press [Enter]. Ø Enter a 4 digit passcode and WorkCentre M15i SECURE RECEIVE [ON...] press [Enter]. Ø Enter the passcode again to confirm the code and press [Enter]. Ø To operate Secure Receive WorkCentre M15i ENTER PASSCODE [_ _ _ _] without using a passcode, select [Enter] without entering a passcode. Ø Press [Menu/Exit] to save and exit.
4 Ø Press or until ’SYSTEM SETUP’ displays, then press [Enter]. Ø Press or until ’SECURE RECEIVE’ displays. Fax (M15i Only) 3 WorkCentre M15i SYSTEM SETUP [RECEIVE MODE...] WorkCentre M15i SECURE RECEIVE [OFF...] 5 Ø To print the received faxes press or to select PRINT and press [Enter]. Ø If required, enter the 4 digit WorkCentre M15i SECURE RECEIVE [PRINT...] passcode and press [Enter]. The faxes are printed.
Fax (M15i Only) Fax Reports Various Reports and Lists are available to assist in confirming and monitoring fax activity. Reports can be set up to include specific information, or to print automatically. Reports Available REPORT Message confirmation DESCRIPTION This report shows the fax number, the number of pages, elapsed time of the operation, the communication mode and the communication results.
7 Print Ø Printing Procedure. . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Ø Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Printing Procedure Use this procedure to create and print a document using a Windows application on a PC. The steps provided should be used as a guide and may vary depending on the application being used. l For further information, refer to the documentation provided with the software application. 1 Prior to printing from a PC, ensure the WorkCentre M15/M15i is connected to the computer correctly. Printer Driver software must be loaded on the PC to enable printing.
Print l For information on the Printer Settings available, refer to page “Printing Options” on page 7-4. 3 Select OK to Print Ø To accept the programming selections and send the job to Print, select [OK]. The job is sent to the WorkCentre M15/M15i for printing.
Print Printing Options The WorkCentre M15/M15i can be used with all the Windows 95/98/2000/Me/XP and Windows NT 4.0 applications. Ensure the WorkCentre 15 Series has been set as the default printer for all operations. Windows software applications allow changes to be made to the printer settings prior to printing. This includes options such as paper size, paper orientation and margin settings. Selections made in the application usually override settings selected in the printer driver.
Print Accessing Printer Settings Windows 95/98/Me Ø Select the File > Print > Properties or File > Page Setup command from within any Windows application. Or Ø Select the Xerox WorkCentre printer from the Printers folder, then select File > Properties (or select the printer icon in the Printers folder, and click the right mouse button). Windows NT 4.0 Ø Select the File > Print > Properties or File > Page Setup command from within any Windows application.
Print Printer Properties Tabs When the Printer Properties are displayed, the print job settings can be reviewed and changed. The Properties window consists of 5 tabs: - Paper - Image Quality - Page Layout - Watermark - About If the Printer Properties are accessed through the Printers folder, additional Windows-based tabs are available. l For information on the Windowsbased tabs, refer to documentation provided with Windows.
Print Control Options There are a number of options which appear on all of the printer driver screens: OPTION DESCRIPTION OK Saves all the new settings and closes the driver or dialog. These new settings remain in effect until changed. Cancel Closes the dialog and returns all settings in the tabs to the values that were in place before the dialog was opened. Any changes made are lost. Apply Saves all the changes made without closing the driver.
Print Page 7-8 Xerox WorkCentre M15/M15i User Guide
8 Scan (M15i Only) Ø TWAIN Scanner Program . . . . . . . . . . . . . . . . . . . 8-2 Ø Scanning Procedure . . . . . . . . . . . . . . . . . . . . . . .
Scan (M15i Only) TWAIN Scanner Program The WorkCentre M15i TWAIN Scanner program is used to scan images, graphics, photographs, and printed text. Documents can be fed from the Automatic Document Feeder (ADF) or placed on the Document Glass. There are two methods for scanning images from a PC, both of which require the installation of a scanner program. A simple TWAIN Scanner program is provided on the software CD provided with the machine.
These instructions explain advanced scanning with a TWAIN compliant application program. l Refer to the documentation provided by the application manufacturer to learn how to scan and access an image. 1 Load the Originals Automatic Document Feeder (ADF): Ø Remove all staples and paper clips prior to loading. Ø Adjust the sliding document guides to the size required. Ø Insert the originals neatly into the Automatic Document Feeder, face up.
Scan (M15i Only) Document Glass: l When using the Document Glass, ensure there are no documents in the ADF. On completion of the job, ensure the Document Feeder is closed. 2 Ø Raise the ADF or cover and position the original face down on the Document Glass. Align with the registration arrow in the rear left corner. Ø Lower the ADF or cover. Run the Scan Application Program Ø Start the scan application program being used to acquire the scanned image.
9 Machine Administration Ø Setup Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2 Ø System Data Settings . . . . . . . . . . . . . . . . . . . . . . 9-3 Ø Setting the Language (M15 only) . . . . . . . . . . . . . 9-7 Ø Setting the Language and Country (M15i only) . . . 9-8 Ø Setting the Local ID and Name (M15i Only) . . . . . 9-9 Ø Setting the Date and Time (M15i Only) . . . . . . . . 9-11 Ø System Setup Options. . . . . . . . . . . . . . . . . . . . . 9-12 Ø Memory Clear .
Machine Administration Setup Overview There are various system settings which require setting up prior to using the WorkCentre M15/ M15i. The system settings are accessed via the Menu/Exit key on the Control Panel. The following menus contain settings available for customizing: Ø System Data Ø System Setup The machine can also be customised remotely at a PC or workstation using ControlCentre 5.0.
OPTION Paper Size SETTINGS DESCRIPTION Cassette Paper Paper Size options are Letter, A4, or Legal (216 x 356 mm / 8.5 x 14 inch). l Use to set the default paper size for the cassette and bypass tray. Message Conf. Bypass Paper i ON Use to print a transmission report after each outgoing fax job. OFF Use to switch off the transmission report feature. ERR Use to print a transmission report for outgoing fax jobs which encounter errors.
Machine Administration OPTION ECM Mode SETTINGS ON Use to switch on ECM for all transmissions. Transmission time may be increased when ECM is enabled. OFF Use to switch off ECM. ON If the document can not be reduced to fit onto one page, the document is divided and printed at actual size on two or more pages. With Horizontal Reduction enabled, the machine reduces an incoming document along the vertical axis only. l Error Correction Mode(ECM) compensates for poor line quality.
Local ID l Sets the page number, date and time of reception to automatically print at the bottom of each page of a received document. SETTINGS DESCRIPTION ON Set to ON to enable the page number and date and time of reception to be printed on each page of each received transmission. OFF Clock Mode 12 HOUR l Sets the format for the 24 HOUR clock. Xerox WorkCentre M15/M15i User Guide The machine can be configured to display time using either a 12-hour or 24-hour format.
Machine Administration Changing the System Data Options 1 Ø Press [Menu/Exit], the ’SYSTEM DATA’ menu displays. WorkCentre M15i SYSTEM DATA [PAPER SIZE...] 2 Ø Using the or key scroll through the options until the required option displays. Ø Press [Enter]. 3 Ø Using the or navigation keys select the setting required for the option. Ø If a alphanumerical entry is WorkCentre M15i SYSTEM DATA [MESSAGE CONF.] WorkCentre M15i MESSAGE CONF.
1 Ø Press [Menu/Exit], the first menu displays. Machine Administration Setting the Language (M15 only) WorkCentre M15 SYSTEM DATA [PAPER SIZE...] 2 Ø Scroll to ’SELECT LANGUAGE’ using the key. Ø Using the or navigation keys select the language required. WorkCentre M15 SELECT LANGUAGE [ENGLISH] Ø Press [Enter].
Machine Administration Setting the Language and Country (M15i only) 1 Ø 2 Ø 3 Ø Scroll to ’SELECT LANGUAGE’ using the key. Ø Using the or navigation keys select the language required. Ø Press [Enter]. 4 Press [Menu/Exit], the first menu displays. WorkCentre M15i Scroll to ’SYSTEM SETUP’ using the key. Press [Enter]. WorkCentre M15i SYSTEM DATA [PAPER SIZE...] SYSTEM SETUP [RECEIVE MODE...] WorkCentre M15i SELECT LANGUAGE [ENGLISH] The COUNTRY option displays.
In some countries it is required by law to indicate the fax number on any fax sent. The System ID containing the telephone number and a name (or company name), will be printed at the top of each page sent from the machine. Follow the instructions below to enter the machine’s System ID. 1 l In some countries access to the local ID by the user is not permitted due to local regulations. 2 Ø Press [Menu/Exit], the first menu WorkCentre M15i displays. SYSTEM DATA [PAPER SIZE...
Machine Administration 4 l For details on The display requests the ID. entering characters refer to “Using Characters” on page 3-11. Ø Enter a name or company name using the numeric keypad. WorkCentre M15i ID: : KEY ASSIGNED NUMBERS, LETTERS OR CHARACTERS 1 1> Space 2 A > B> C > 2 3 D>E>F>3 4 G>H>I>4 5 J>K>L>5 6 M>N>O>6 7 P>Q>R>S>7 8 T>U>V>8 9 W>X>Y>Z>9 0 +>->,>.>‘>/>*>#>&>0 If a name has already been entered it is displayed.
l The clock format can be set to 12 or 24 hr. Refer to “System Data Settings” on page 9-3. 1 The current time and date are shown on the display when the machine is on and ready for faxing. The time and date are printed on all faxes sent. Follow the instructions below to set the date and time. Ø Press [Menu/Exit], the first menu displays. WorkCentre M15i SYSTEM DATA [PAPER SIZE...] 2 Ø Scroll to ’DATE & TIME’ using the or key. Ø Press [Enter].
Machine Administration System Setup Options OPTION Receive Mode SETTINGS DESCRIPTION TEL Use to operate in manual mode. When a call is received pick up the external phone handset or press [Manual Dial]. If a fax tone can be heard, press [Start] and replace the handset. FAX The machine answers the incoming call and immediately switches to fax receive mode. l Use to set the receive mode, depending on how the machine is connected to the telephone line.
ON l Use to set the speaker OFF mode. The speaker can be set to ON, OFF or COM. With this option set to COM, the speaker is on until the remote machine answers. COM The LCD displays in the language selected. English, French, Spanish, Portuguese, Use to select the language German, Italian, Dutch, displayed. Danish, Swedish, Finnish, Norwegian Select Language l Select Country l Use to select the country the machine is located in.
Machine Administration Timeout l Use to set the period of 0, 30, 60, 120, 300 Sets the number of seconds the machine remains idle before returning to standby mode. time before the machine returns to standby mode.
1 2 Ø Press [Menu/Exit], the first menu displays. Machine Administration Setting the System Setup Options WorkCentre M15 SYSTEM DATA [PAPER SIZE...] Ø Using the or key scroll through the setups until the ’SYSTEM SETUP’ menu displays. WorkCentre M15 SYSTEM SETUP [RECEIVE MODE...] Ø Press [Enter]. 3 Ø Using the or navigation keys select the SYSTEM SETUP option required. Ø Press [Enter]. 4 Ø Using the or . navigation keys select the setting required for the option.
Machine Administration Memory Clear The following information stored in the machine’s memory can be cleared: SYSTEM ID The fax number and name are cleared from the machine’s memory. SYSTEM DATA Restores all the user-selectable options to the factory default. PHONEBK/ Clears the Speed Dial or Group Dial numbers stored in the memory. In addition, all the MEMORY Scheduled Job Operations reserved are also canceled. TX-RX Clears all records of transmissions and receptions.
1 Machine Administration Adjusting Speaker Volume (M15i Only) Ø Ensure ’FAX’ displays. Ø If not, press the [Copy/Fax/Scan] key repeatedly until ’FAX MODE’ displays and press [Enter]. Copy/Fax/Scan Key 2 Enter Key Ø Press [Manual Dial]. A dial tone can be heard. Ø Press or repeatedly until the required loudness is found. The display shows the current volume level. WorkCentre M15i VOLUME L[__g____]H Ø Press [Stop] to save the setting and return to Standby mode.
Machine Administration Reports Various Reports and Lists are available on the machine. The reports help to monitor the machine and fax activity. Reports can be set up to include specific information or to print automatically. The machine can print reports containing useful information – Schedule Job, System Data, etc.
1 Ø Press [Reports] on the control panel. The display shows the first menu; MSG. CONFIRM. 2 Ø Press [Reports] repeatedly until the report required for printing displays, then press [Enter]. The selected report will be printed. Xerox WorkCentre M15/M15i User Guide Machine Administration Printing Reports WorkCentre M15 REPORTS [MSG. CONFIRM] WorkCentre M15 REPORTS [MSG.
Machine Administration ControlCentre 5.0 Using the Xerox WorkCentre M15/M15i ControlCentre 5.0 fax system data options can be set up, phonebook entries can be created and edited and setup information can be viewed on the PC. After setting up fax data options or creating phonebooks, just click [Apply] on the ControlCentre 5.0 screen to download the new settings to the machine. i WorkCentre M15 can only use ControlCentre 5.0 to upgrade firmware.
Machine Administration Using ControlCentre 5.0 The ControlCentre 5.0 screen provides five tabs: Ø Settings Ø Advanced Ø Phonebook Ø Information Ø Firmware Update To exit ControlCentre 5.0, click the [Exit] button in the bottom of each tab screen. For further details, click the [Help] button in the bottom of each tab screen. NOTE: When the settings on ControlCentre 5.0 are changed, or when ControlCentre 5.0 is run, the settings on the machine and on ControlCentre 5.
Machine Administration Settings Tab l For details on the System Data Setting options, please refer to “System Data Settings” on page 9-3. Click on the [Settings] tab to configure Fax System Data settings. Reads the current settings in the WorkCentre M15/M15i machine then refreshes ControlCentre 5.0 with the machine’s current setting. Page 9-22 Downloads the settings made in ControlCentre 5.0 to the WorkCentre M15/ M15i machine.
l For details on the System Setup options, please refer to “System Setup Options” on page 9-12. Machine Administration Advanced Tab Click on the [Advanced] tab to change the default Fax System Setup options.
Machine Administration Phonebook Tab Click on the [Phonebook] tab to create and edit phonebook entries. Reads the phonebook entries from the WorkCentre M15/M15i machine to ControlCentre 5.0. Allows the phonebook entries to be downloaded from ControlCentre 5.
Click on the [Information] tab to view the software version information and various counters. The counters show how many scans and prints have been made, and how many jams have occurred on the machine.
Machine Administration Firmware Update Tab Click on the [Firmware Update] tab to update the firmware of the machine. l This feature should be used by an Xerox Service Representative. Please contact the local Xerox representative or authorized dealer for further information.
10 Maintenance Ø Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2 Ø Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . 10-4 Ø Customer Replaceable Units . . . . . . . . . . . . . . . .
Maintenance Cleaning Cleaning the Document Glass and Cover Keeping the Document Glass clean helps ensure the best possible copies. It is recommended that the Document Glass is cleaned at the start of each day and during the day as needed. The Constant Velocity Transport (CVT) glass is the strip of glass located to the left of the Document Glass and is used to scan originals fed through the Automatic Document Feeder (ADF). The CVT glass also requires cleaning.
Regular cleaning keeps the Control Panel and LCD free from dust and dirt. To remove finger prints and smudges, clean the Control Panel and LCD screen with a soft, lint-free cloth, lightly dampened with water. Document Feeder and Collate Tray Use a cloth moistened with water to clean the Automatic Document Feeder, Collate Tray, Paper Cassette and the outside areas of the WorkCentre M15/M15i.
Maintenance Ordering Supplies The Toner Cartridge and the Drum Cartridge are available as customer replaceable units. The customer replaceable unit part numbers are listed below: CUSTOMER REPLACEABLE UNIT PART NUMBER Europe USA and Canada Toner Cartridge 106R00586 106R00584 Drum Cartridge 113R00663 113R00663 To obtain supplies, contact the local Xerox office, giving the company name, the product number and its serial number. Use the space below to keep a record of the telephone number.
Maintenance Customer Replaceable Units Toner Cartridge Expected Cartridge Life The life of the toner cartridge depends on the amount of toner used in each printed job. For instance, when printing a typical business letter with about 5% page coverage, expect a toner cartridge life of approximately 6,000 pages (3,000 pages only for the toner cartridge shipped with the machine). The actual number may vary according to the print density of the pages being printed.
Maintenance 1 Ø Pull the release latch to open the 2 Ø Open the front cover. 3 Ø Turn the toner locking lever side cover. upwards to release the toner cartridge. Ø Remove the toner cartridge from the machine.
4 toner gets on clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. Maintenance l If the To Re-distribute the Toner: Ø Gently shake the cartridge to distribute the toner evenly inside the cartridge. Ø Reinstall the toner cartridge, then lock the lever. Ø Close the front cover, then the side cover. Ø The LCD displays ’NEW TONER? 1. YES 2. NO’. Using the navigation keys select ’2. NO’ and press [Enter]. The product returns to Standby mode.
Maintenance Setting the Product to Send Toner Low Information If the Notify Toner menu option is set to ON, when the toner cartridge needs to be replaced, the machine automatically sends a fax to the service company or the dealer to notify them that the machine requires a new toner cartridge. This feature will be activated only when the phone number of the service company or the dealer is stored in the machine’s memory. Use the instructions below to activate this process.
The Drum Cartridge requires replacement when the drum life warning is displayed, after approximately 15,000 copies. If streaks or spots are being experienced on the prints there is an option for cleaning the drum. CAUTION: Do not expose the green drum to light for an extended period. Never expose the drum to direct sunlight or touch the drum surface. Damage or poor image quality may result. Cleaning the Drum If streaks or spots appear on the prints, the drum cartridge may require cleaning.
Maintenance 1 Ø Open the side cover, then the 2 Ø Turn the toner locking lever front cover. The side cover must be open to open the front cover. upwards to unlock the toner cartridge, then pull the toner cartridge out. l The toner cartridge must be removed to replace the drum cartridge. 3 Page 10-10 Ø Pull out the used drum cartridge.
Ø Unpack the new drum cartridge 5 Ø Reinstall the toner cartridge, then Maintenance 4 and slide it in place, making sure not to touch the surface of the drum. lock the lever. Ø Close the front cover and the side cover.
Maintenance 6 The LCD displays ‘NEW DRUM?1.YES 2.NO’. Ø Select ‘YES’ and press [Enter] The product returns to Standby mode. WorkCentre M15 NEW DRUM? 1: YES 2:NO Ø If the drum cartridge is replaced and the ‘NEW DRUM? message is not displayed, press [Menu/ Exit]. Ø Press or until ‘MAINTENANCE’ displays. Then press [Enter]. Ø Press or until ‘NEW DRUM‘ displays and press [Enter]. Ø ‘NEW DRUM UNIT?’ displays, select 1:YES and press [Enter]. WorkCentre M15 MAINTENANCE [SYSTEM...
11 Troubleshooting Ø General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2 Ø Fault Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3 Ø Calling the Welcome Center . . . . . . . . . . . . . . . 11-12 Ø LCD Error Messages . . . . . . . . . . . . . . . . . . . . . 11-13 Ø Resetting the Machine. . . . . . . . . . . . . . . . . . . .
Troubleshooting General A variety of situations can affect the quality of the output. For optimal performance, ensure the following guidelines are followed: Ø Do not position the machine in direct sunlight or near a heat source such as a radiator. Ø Avoid sudden changes in the environment surrounding the machine. When a change occurs, allow the machine at least two hours to adjust to its new environment, depending on the extent of the change.
Troubleshooting Fault Clearance Document Jams If a document jams while it is feeding through the Automatic Document Feeder (ADF), ‘DOCUMENT JAM’ appears in the display. Details for clearing the three types of document misfeeds are given below. Input Misfeed 1 Ø Open the ADF top cover. 2 Ø Pull the document gently to the right and out of the ADF. Ø Close the ADF top cover. Ø Feed the documents back into the ADF.
Troubleshooting Exit Misfeed Ø Open the document cover and turn the roller knob to remove the misfeed documents from the exit area. If the jammed document cannot be easily removed, skip to “Roller Misfeed”. Ø Close the document cover. Ø Feed the documents back into the ADF. Roller Misfeed Ø Open the document cover and turn the roller knob to remove the misfeed document from the ADF or the exit area. If the document is difficult to remove, gently remove it from under the feeding roller.
If paper jams occur, ‘PAPER JAM’ appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly. Paper Feed Area If jammed in the paper feed area, ‘PAPER JAM 0’ appears in the display. Ø Remove the paper cassette. Ø After pulling it out completely, lift the front part of the cassette slightly up to release the cassette from the machine. Ø Remove the jammed paper by gently pulling it straight out.
Troubleshooting NOTE: If the jammed paper is removed here, open the side cover then close it to clear the ‘PAPER JAM’ message on the LCD. Ø If the paper does not move immediately when pulled, pull the release latch to open the side cover. CAUTION: Do not touch the shiny drum cartridge surface. Scratches or smudges will result in poor copy quality Ø Carefully remove the misfeed paper in the direction shown. Ø Insert the paper cassette.
If jammed in the fuser area, ‘PAPER JAM 1’ appears in the display. WARNING: The fuser area is hot. Take care when removing paper from the machine. Ø Press the release latch to open the side cover. Ø Pull down on the fuser lever as shown below. This will release pressure on the paper. Ø If paper is not seen in this area, skip to the Exit Area. CAUTION: Do not pull paper up through the fusing unit. Unfused toner may adhere in the area, resulting in smudged copies.
Troubleshooting Ø Push up on the fuser lever, then close the side cover.
Troubleshooting Paper Exit Area If jammed in the paper exit area, ‘PAPER JAM 2’ appears in the display. Ø Press the release latch to open the side cover. Ø Open the front cover. Ø Pull down on the fuser lever. This will release pressure on the paper.
Troubleshooting Ø Turn the jam remove lever in the direction of the arrow to move the paper to the exit area, then gently pull the paper out through the exit area. Ø Push up on the fuser lever. Ø Turn the jam remove lever back to the original position.
the side cover 2 1 Troubleshooting Ø Close the front cover and . 2 1 Duplex Jam If paper jam occurs in the duplexer, ‘DUPLEX JAM’ appears in the display. Ø Press the release latch to open the side cover. Ø Remove the jammed paper. Ø Close the side cover. Bypass Jam ‘BYPASS JAM’ appears in the display when the machine does not detect paper in the bypass tray due to no paper or improper paper loading when using the bypass tray.
Troubleshooting Calling the Welcome Center If a fault cannot be resolved by following the LCD instructions, check the troubleshooting tables in the next section - they may help to solve the problem quickly. If the problem persists, contact the Xerox Welcome Center or the local Xerox representative. The serial number of the machine will be required, together with any relevant error codes l For information on locating the serial number, please refer to “Customer Support” on page 1-5.
If an abnormal condition arises in the machine or an incorrect operation is performed, a message indicating the nature of the error is displayed. If this happens, take the corrective action listed in the following table. DISPLAY MEANING SOLUTION Bypass Jam The machine detects non feeding from Load paper in the bypass tray. the bypass tray. Document Jam The loaded document has jammed in the ADF. Door Open The side cover is not securely latched. Close the side cover until it locks into place.
Troubleshooting DISPLAY MEANING SOLUTION Paper Jam 0 Paper has jammed in the paper feeding area. Clear the jam. Refer to “Paper Jams” on page 11-5. Paper Jam 1 Paper has jammed in the fuser area. Clear the jam. Refer to “Paper Jams” on page 11-5. Paper Jam 2 Paper has jammed in the paper exit area. Clear the jam.Refer to page “Paper Jams” on page 11-5. Toner Empty The toner cartridge has run out. The machine stops. Replace with a new toner cartridge. Refer to “Toner Cartridge” on page 105.
MEANING SOLUTION Not Assigned The speed dial location selected has no number assigned to it. Dial the number manually with the numeric keypad or assign the number to a speed dial location. Polling Error When setting up to poll another fax machine an incorrect poll code has been used. Enter the correct poll code. The remote fax machine being polled is not ready to respond to the poll request.
Troubleshooting CONDITION SUGGESTED SOLUTION Blank copies Ensure that the original is face down on the Document Glass or face up in the ADF. Image rubs off the copy easily Replace the paper in the cassette with paper from a new package. In high humidity areas do not leave paper in the product for extended periods of time. Frequent copy paper jams Fan the stack of paper, then turn it over in the cassette. Replace paper in paper cassette with a fresh supply. Check/adjust paper guides.
PROBLEM The product does not print Half of the page is blank Xerox WorkCentre M15/M15i User Guide PROBABLE CAUSE SUGGESTED SOLUTION The IEEE-1284 parallel Check the cable connection. cable or USB cable is not connected properly. The IEEE-1284 parallel cable or USB cable is defective. Check the cable with a computer and printer that work. If printing is still not possible, replace the cable. The port setting is incorrect.
Troubleshooting PROBLEM Printing is too slow PROBABLE CAUSE The computer parallel port may not be set for high speed communications. SUGGESTED SOLUTION If the computer is equipped with an ECP parallel port, enable this mode of operation. Refer to the Enabling High Speed Printer Communications section of the PC’s user guide. If using Windows 95, the Point to the Start Task bar and then click spool setting may be set Settings, then Printers. Click the product icon with the right mouse button.
PROBABLE CAUSE SUGGESTED SOLUTION Back of printout is dirty The transfer roller may be dirty. Print a few blank pages to clean the transfer roller. Incorrect fonts TrueType fonts may be disabled. Use the fonts dialog box in the Control Panel to enable TrueType fonts. Faded graphics Toner may be low. Remove the toner cartridge and shake it gently to distribute the toner evenly. Then reinstall the toner cartridge. Ensure that a spare toner cartridge is available.
Troubleshooting PROBLEM The received original is printed dark and is illegible or black stripes are printed on the original SUGGESTED SOLUTION Check with the party sending the original that the original is a clean copy. Check with the party sending the original that the problem is not due to a fault or operator error at the remote FAX. For example, dirty scan glass or dirty scan lamp.
If problems are experienced with the machine or the machine locks up a reset may be required. Use the following instructions to reset and reboot the machine: l This programming sequence must be performed within 1.5 seconds. Ø Press the [Clear/Clear All] key. Ø Press the navigation key. Ø Press the [Clear/Clear All] key again. Ø Press the Xerox WorkCentre M15/M15i User Guide navigation key.
Troubleshooting Page 11-22 Xerox WorkCentre M15/M15i User Guide
12 Specifications Ø Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2 Ø Printer Specifications. . . . . . . . . . . . . . . . . . . . . . 12-3 Ø Fax Specifications . . . . . . . . . . . . . . . . . . . . . . . . 12-4 Ø Scanner and Copier Specifications . . . . . . . . . . . 12-5 Ø General Specifications. . . . . . . . . . . . . . . . . . . . . 12-6 Ø Media Specifications . . . . . . . . . . . . . . . . . . . . . .
Specifications Introduction The WorkCentre M15/M15i adheres to strict specifications, approvals and certifications. These specifications are designed to provide for the safety of users and to ensure that the machine operates in a fully functional state. Use the specifications listed in this chapter to quickly identify the capabilities of the machine. l If further specification information is required please contact the Xerox Representative.
ITEM Specifications Printer Specifications DESCRIPTION Emulation PCL6 Resolution True 600 x 600 dpi, 1200 dpi class Printing speed 15 ppm for A4 / 16 ppm for Letter Effective printing width 208 mm (8.2 inches) for letter / legal (216 x 356 mm / 8.
Specifications Fax Specifications ITEM DESCRIPTION Applicable line G3 PSTN (Public Switched Telephone Network) Compatibility ITU Group 3 Resolution Standard: Fine: Super Fine: Data coding MH/MR/MMR/JPEG Maximum modem speed 33.6 kbps Transmission speed 3.5 seconds (Standard resolution, MMR, 33.6 kbps) Memory 4 Mbytes Printing speed 15 ppm (for A4 / letter size) Effective scanning width 208 mm (8.2 inches) Effective printing width 208 mm (8.2 inches) for letter / legal (216 x 356 mm / 8.
ITEM Specifications Scanner and Copier Specifications DESCRIPTION Scanning method CCD, Flat-bed Copy speed Platen - Single Document Multiple Printout (SDMP): 15 cpm ADF - Single Document Multiple Printout (SDMP): 15 cpm - Multiple Document, Single Printout (MDSP): 8 cpm at Text/Mixed 3.3 cpm at Photo Scan speed 1.2 msec/line MONO and 2.
Specifications General Specifications ITEM Input paper tray capacity DESCRIPTION Cassette: 550 sheets 80 g/m2 (20 lb) Bypass Tray: 100 sheets 80 g/m2 (20 lb) Collate tray capacity 250 sheets 80 g/m2 (20 lb) Toner cartridge life 6,000 pages (for Starter Cartridge 3,000 pages) at 5% coverage Drum life 15,000 pages (5% coverage) Operating Environment Temperature: 10 - 32° C / 50 - 90° F (20 ~ 80% RH) Paper size and weight Cassette: A4, Letter, Folio, Legal (216 x 356 mm / 8.
ITEM Specifications Media Specifications DESCRIPTION Paper types available Plain paper, OHP film, Label, Envelope, Card, Postcard Paper sizes Paper Type W x L (mm) W x L (Inch) Letter 215.9 x 279 8.5 x 11 Legal 215.9 x 355.6 8.5 X 14 JIS B5 182 x 257 7.17 x 10.12 A4 210x 297 8.27 x 11.69 Executive 184.2 x 266.7 7.25 x 10.5 A5 148.5 x 210 5.85 x 8.27 A6 card 105 x 148.5 4.13 x 5.85 Post Card 4x6 101.6 x 152.4 4x6 HagaKi 100 x 148 3.94 x 5.83 Envelope 7-3/4 98.4 x 190.
Specifications ITEM DESCRIPTION Input Source i Page 12-8 Source Media Types Sizes Thickness Paper Cassette Plain Paper A4, Letter, Legal, Folio Bypass Tray Plain Paper, Envelope, Transparency, Label, Cardstock A4, Letter, Legal, 60 ~ 160 g/m2 Folio, Executive, A5, (16lb ~ 43lb) B5, A6, Monarch (7 3/4), COM10, #9, C5, DL, Custom Duplex Plain Paper A4, Letter, Folio, Legal 60 ~ 90 g/m2 (16lb ~ 24lb) 80 ~ 90 g/m2 (20lb ~ 24lb) B5 means JIS and ISO Transparency film thickness: 150 µm Paper
Numerics 1 - 2 - Sided copy 4-8 A About this guide 1-3 Adding a Pause 3-12 Adding Paper 2-8 Adding to a Scheduled Operation 6-13 Advanced Fax Features 6-8 Advanced Tab 9-23 Automatic Document Feeder (ADF) 6-2, 8-3 B Basic Troubleshooting Copier Problems Solution Chart 11-15 Faxing Problems Solution Chart 11-19 LCD Error Messages 11-13 Printing Problems Solution Chart 11-17 Resetting the machine 11-21 Solving Problems 11-15 Bypass Tray 5-5 C Calling for service 1-5 Calling the Welcome Center 11-12 Cancell
Index D Date and Time, setting up 2-15, 9-11 Delay RX Poll / RX Poll 6-10 Delay Send 6-8 Dialing Methods 6-14 Group Dialing 6-16 Keypad Dialing 6-14 Manual Dialing 6-18 Manual Group Dialing 6-18 Redial 6-18 Speed Dialing 6-15 Document Glass 4-3, 6-3, 8-4 Drum Cartridge 10-9 Cleaning the Drum 10-9 Replacing the Drum Cartridge 10-9 Drum Cartridge, installing 2-6 Dual Job Status 6-12 E Editing Numbers or Names 2-14, 3-12, 9-10 Energy Star 1-18 Enter the Fax Number 6-4 Enter the quantity 4-4 Error Messages 11
M Machine Administration Setup Overview 9-2 Machine Features Overview 3-2 Machine Overview 3-4 Machine Parts 3-4 Machine Reset 11-21 Manual Dialing 6-18 Manual Group Dialing 6-18 Media Specifications 5-8, 12-7 Memory Clear 9-16 Message Confirmation 9-18 Meter Readings 9-25 Multi-Communication Report 9-18 N Name, setting 2-13, 9-9 O Ordering Supplies 10-4 Original Type copy 4-6 fax 6-7 Overview Control Panel 3-7 Overview of Features 3-2 Loading Paper 5-2 Paper Cassette 5-2 Preparation 5-2 Stock Types 5-8
Index copy 4-7 Regulations 1-6, 1-9 Regulatory Information 1-9 Related Information Sources 1-4 Replacing the Drum Cartridge 10-9 Replacing the Toner Cartridge 10-5, 10-8 Reports 9-18 Help List 9-18 Message Confirmation 9-18 Multi-Communication Report 9-18 Phonebook List 9-18 Power Failure Report 9-18 Printing Reports 9-19 Reception Journal 9-18 Schedule Job Information 9-18 System Data List 9-18 Transmission Journal 9-18 Reports - Fax 6-24 Resetting Fax Features 6-7 Resetting the Machine 11-21 Resolution 6
U User Interface 3-7 Using ControlCentre 5.0 9-21 Using the automatic document feeder 6-2, 8-3 Using the document glass 4-3, 6-3, 8-4 Xerox WorkCentre M15/M15i User Guide W Index LCD Error Messages 11-13 Printing Problems Solution Chart 11-17 Resetting the machine 11-21 Solving Problems 11-15 TX Poll 6-9 TX-RX JOURNAL 9-16 Welcome 1-2 Welcome Center 1-5 Canada 1-5 US 1-5 Windows 2000/XP 7-5 Windows 95/98/Me 7-5 Windows NT 4.
