Instruction Manual
11 Problem Solving 
192 Xerox CopyCentre/WorkCentre 118 User Guide
016-752 The machine could not print the PDF file using the ContentsBridge utility 
because of insufficient memory. Change the print mode in 
ContentsBridge as follows and try again.
• If the high quality mode is selected, change it to the standard mode.
• If the standard mode is selected, change it to the high speed mode.
016-753 A password entered for the direct print is incorrect. Enter a password 
correctly.
016-754 The machine could not print the PDF file because it contains objects that 
are compressed using the LZW algorithm.
Print the file using the following methods. 
• Open the file in Adobe Reader and select [Print] from the [File] menu.
• Use the PostScript feature.
016-755 The machine could not print the PDF file because it does not allow 
printing. Open the file in Adobe Acrobat (not Adobe Reader) and 
deselect the [No Printing] check box in the document security settings, 
and print again.
016-757 The password entered is incorrect. Enter the correct password.
016-758 The account is not authorized for copying. Contact the Key Operator.
016-759 The maximum number of copies has been reached. Contact the Key 
Operator.
016-760 An error occurred during PostScript processing. Take one of the 
following actions.
• Set for optimized speed in the print driver.
• Increase the size of the print page buffer.
• Increase PostScript memory.
016-761 An error occurred during image processing. Set for optimized speed in 
the print driver and try again. If this does not fix the problem, set for 
highest compatibility to ensure printing and try again.
016-762 An unsupported print language was specified. Specify the print 
language in [Print Mode].
016-764 Could not connect to the SMTP server. Contact the Key Operator.
016-765 Could not send e-mail because the SMTP server was full. Contact the 
Key Operator.
016-766 An error occurred on the SMTP server. Contact the Key Operator.
016-767 Could not send e-mail as the e-mail address was wrong. Verify that the 
e-mail address is correct, and try sending the e-mail again.
016-768 Could not connect to the SMTP server because the e-mail address of 
the machine was incorrect. Check the e-mail address of the machine.
016-769 The SMTP server does not support delivery confirmation (DSN). Send 
e-mail without setting confirmation.
Code Description and Corrective Action










