Operation Manual

Troubleshooting
196 WorkCentre 7500 Series Multifunction Printer
User Guide
General Troubleshooting
This section includes:
 Printer has Two Power Switches .................................................................................................................................. 196
 Restarting the Printer ....................................................................................................................................................... 197
 Printer Does Not Turn On ............................................................................................................................................... 197
 Printer Resets or Turns Off Frequently ...................................................................................................................... 197
 Printing Takes Too Long.................................................................................................................................................. 198
 Document Prints From Wrong Tray ........................................................................................................................... 198
 Document Fails to Print ................................................................................................................................................... 198
 Printer is Making Unusual Noises ................................................................................................................................ 199
 Automatic 2-Sided Printing Problems ....................................................................................................................... 199
 Date and Time are Incorrect ......................................................................................................................................... 199
 Scanner Errors ...................................................................................................................................................................... 200
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer has Two Power Switches
This printer has two power switches. The switch located on the top of the printer, beneath the control
panel, controls power only to the electronic components of the printer. The second switch, located behind
the front cover, controls the power into the printer. Turn on both switches to operate the printer. First turn
on the power switch behind the front cover, then turn on the top switch.