Manualshelf

Installation Guide

ManualsBrandsXerox ManualsAll in One PrinterXerox WorkCentre 7525/7530/7535/7545/7556 with built-in controller
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Troubleshooting
Xerox® Smart Card
Installation Guide
30
After Installation
Problem Possible Cause Solution
Authentication failures Incorrect PIN has been entered. • Retry entering the correct PIN.
If problem persists, contact the
System Administrator for
advice.
Card is locked due to too many
failed PIN attempts.
• Contact Registration Authority
to reload or to get a new card.
Unable to find identity certificate.
Identity certificate has been
revoked.
Authentication with Domain
Controller Failed.
• Check network cable is firmly
connected.
•Contact the System
Administrator.
Unable to validate server
certificate.
Smart Card Authentication System
Failed.
Authentication Failed.
System Administrator has not
selected All Features or Scanning
Service Only.
•Contact the System
Administrator.