Copyright © 2009 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.
Contents 1 Safety Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Maintenance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Operational Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Printer Location. . . . . . . . . .
Installing the Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Choosing a Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Installing the Driver (Windows 2000 or Later) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Installing the Driver (Macintosh OS X 10.4 or Later) . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Printing Mirror Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Creating and Saving Custom Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Job Completion Notification . . . . . . . . . . . . . . . . . . . . . . .
Scan to Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 Setting Email Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 Network Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130 Scan to Folder . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Staples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 Staple Replacement for Integrated Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 Main Staple Replacement for Office LX Finisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Booklet Maker Staple Replacement for Office Finisher LX. . . . . . . . . . . . . . . . . . . . . . . . .
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237 Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237 Fax and Scan Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237 Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . .
C Recycling and Disposal All Countries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259 European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260 North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 Other Countries. . . . . . . . . . . . . . . .
WorkCentre 7425/7428/7435 User Guide
Safety 1 This chapter includes: • Electrical Safety on page 12 • Maintenance Safety on page 14 • Operational Safety on page 15 • Symbols Marked on Printer on page 17 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your printer.
Safety Electrical Safety • • • • • Use the power cord supplied with your printer. Plug the power cord directly into a properly grounded electrical outlet. Make sure each end of the cord is securely connected. If you do not know if an outlet is grounded, ask an electrician to check the outlet. Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal. Do not use an extension cord or power strip.
Electrical Safety The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet. Warning: Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so. Power should be OFF when performing these installations.
Safety Maintenance Safety • • • 14 Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.
Operational Safety Operational Safety This section includes: • Printer Location on page 15 • Operational Guidelines on page 15 • Printer Supplies on page 16 Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.
Safety Printer Supplies • • Use the supplies specifically designed for your printer. The use of unsuitable materials may cause poor performance and a possible safety hazard. Follow all warnings and instructions marked on, or supplied with, the printer, options, and supplies. Caution: Use of non-Xerox supplies is not recommended.
Symbols Marked on Printer Symbols Marked on Printer Symbol Description Warning or Caution: Ignoring this warning could cause serious injury or even death. Ignoring this caution could cause injury or damage to the property. Hot surface on or in the printer. Use caution to avoid personal injury. Do not touch components with this symbol as personal injury could result. Do not burn the item. Hot surface. Wait the indicated time before handling.
Safety 18 WorkCentre 7425/7428/7435 User Guide
Features 2 This chapter includes: • Before Using the Printer on page 20 • Parts of the Printer on page 21 • Printer Configurations on page 28 • Control Panel on page 30 • More Information on page 34 19
Features Before Using the Printer Xerox Welcome Center If you need assistance during or after product installation, visit the Xerox website for online solutions and support. www.xerox.com/office/worldcontacts If you require further assistance, contact our experts at the Xerox Welcome Center. A local representative telephone number may have been provided when the product was installed. For convenience and future reference, please record the telephone number in the space below.
Parts of the Printer Parts of the Printer This section includes: • Front-Left View on page 21 • Rear-Left View on page 22 • Document Feeders on page 23 • Internal Components on page 24 • Professional Finisher (optional) on page 25 • Office Finisher LX (optional) on page 26 • Integrated Finisher (optional) on page 27 Front-Left View 1. Document cover 2. Document glass 1 3. Control panel 4. Center tray-upper 2 12 11 3 4 5 6 5. Center tray-lower 6. Power switch 7. Front cover 7 8.
Features Rear-Left View 9 8 7 5 1 6 2 4 3 wc74xx-002 1. Top left cover 6. Fax connection (optional) 2. Upper left cover 7. USB connection (optional) 3. Bottom left cover 8. USB memory card connection (optional) 4. Circuit breaker 9. Ethernet connection 5.
Parts of the Printer Document Feeders 1 2 3 4 5 6 7 8 wc74xx-004 wc74xx-005 1. Confirmation indicator 5. Document guides 2. Lever 6. Document feeder tray 3. Left cover 7. Document output tray 4. Inner cover 8.
Features Internal Components 1. Drum Cartridge Release Lever 1 2 8 2. Toner Cartridges 3. Transfer Belt Cleaner 3 4 5 6 7 4. Waste Toner Container 5. Drum Cartridges 6. Drum Cartridge Cover 7. Transfer Roller 8. Fuser Assembly wc74xx-003 Telephone Connections LINE3 LINE2 1 TE L LINE1 4 3 2 wc74xx-006 1. Tel 3. Line 2 2. Line 1 4.
Parts of the Printer Professional Finisher (optional) 1 2 3 4 5 6 7 8 wc74xx-008 1. Front cover 5. Staple cartridge 2. Right top tray 6. Right bottom tray (Booklet Maker) 3. Exit cover 7. Booklet unit 4. Right middle tray 8. Center tray (front transport cover) Note: Center tray-upper is removed when a finisher is installed.
Features Office Finisher LX (optional) 1. Tray attachment 2. Booklet unit (optional) 1 2 3 4 5 6 7 8 9 14 13 12 11 10 3. Booklet unit side cover (optional) 4. Booklet staple cartridge (optional) 5. Top cover 6. Right middle tray 7. Creaser unit (optional) 8. Staple cartridge 9. Front cover 10. Office Finisher LX 11. Front transport cover 12. Hole-punch waste container wc74xx-007 13. Hole punch unit (optional) 14. Center tray-lower Note: Center tray-upper is removed when a finisher is installed.
Parts of the Printer Integrated Finisher (optional) 1. Center tray Note: Center tray-upper is removed when the finisher is installed. 5 4 1 2 2. Integrated Finisher 3. Staple cartridge 4. Front cover 3 5.
Features Printer Configurations This section includes: • Standard Features on page 28 • WorkCentre Configurations on page 28 • Options on page 29 Standard Features The WorkCentre 7425/7428/7435 provides many capabilities to meet your copy and print needs: • Copy, print, and optional scan and fax • Maximum copy speed of up to 35 pages per minute (PPM) for color and black & white copying (on letter size plain paper) depending on configuration • 1200 x 2400 dpi LED imaging and copy quality • Copy and print d
Printer Configurations Options The following options are available for the WorkCentre 7425/7428/7435: • PostScript Kit (for regions where this is not standard) • Integrated Finisher • Office Finisher LX • Professional Finisher • Scan Kit • Scan to PC Desktop • Envelope Tray • Three Tray Module with 12 x 18 inch/SRA3 support • High Capacity Feeder with 12 x 18 inch/SRA3 support • High Capacity Tandem Tray • Parallel Printing Kit • Media Card Reader • USB Thumbdrive Print Kit • Standard Work Surface • Thumbn
Features Control Panel This section includes: • Control Panel Layout on page 30 • Printer Information on page 32 Control Panel Layout Touch Screen Displays and Controls • • • • • 30 Displays the printer’s current operating status. Provides access to copy, print, scan, and fax features. Provides access to information pages. Prompts you to load paper, replace supplies, and clear jams. Displays errors and warnings.
Control Panel Buttons 1 2 3 4 5 6 7 8 9 14 1. Touch Screen Displays information and provides access to printer functions. 2. Services Button Displays the printer functions on the touch screen. 3. Log In/Out Provides password protected access to the printer default settings. 4. Language Changes control panel language. 5. Energy Saver Button When printer is in low power mode, press once to cancel low power mode. Press while the printer is in normal mode to enter low power mode. 6.
Features Printer Information Your printer provides status information both from the touch screen on the control panel and in printed reports. Usage and billing information is also available from the touch screen. Status Information View job status to check and manage current and pending jobs: 1. Press the Job Status button on the printer control panel. 2. Select the desired job on the touch screen. Use the scroll arrows at the right of the list if necessary.
Control Panel Auditron Setup Auditron is used to track billing and control access to printer features for each user. Auditron Mode controls access to copy, scan, fax or print. After Auditron Mode is enabled, the user will be required press the Log In/Log Out button and then enter their User ID information in order to use the printer. To use Auditron, it is recommended that you first set up user accounts. You can create up to 1,000 user accounts.
Features More Information You can obtain more information about your printer and its capabilities from the following sources. Information Source Read Me Packaged with printer Installation Guide Packaged with printer Quick Use Guide Packaged with printer Functional Posters Packaged with printer User Guide (PDF) Software and Documentation CD-ROM www.xerox.com/office/WC7425_WC7428_WC7435docs System Administrator Guide www.xerox.com/office/WC7425_WC7428_WC7435docs Recommended Media List www.
Network Basics 3 This chapter includes: • Choosing a Connection Method on page 36 • Installing the Printer Drivers on page 38 • CentreWare Internet Services on page 42 See also: Online Support Assistant at www.xerox.
Network Basics Choosing a Connection Method The printer can be connected to an Ethernet network, or optionally, using a USB cable. • Ethernet: Allows multiple computers to communicate with the printer. A network connection is required for each computer. With a network connection, you can access printer settings and status information using CentreWare Internet Services (a Web-based interface). • USB: A connection for printing from a single computer.
Choosing a Connection Method Connecting via USB To connect via USB: 1. Power off the printer and the computer. 2. Connect the A end of a USB 2.0 A/B cable to your computer, and the B end to the printer’s USB port. 3. Power on the printer. 4. Power on the computer. See also: System Administrator Guide at www.xerox.com/office/WC7425_WC7428_WC7435docs Online Support Assistant at www.xerox.
Network Basics Installing the Printer Drivers This section includes: • Choosing a Printer Driver on page 38 • Installing the Driver (Windows 2000 or Later) on page 39 • Installing the Driver (Macintosh OS X 10.4 or Later) on page 40 • Installing the Driver (UNIX/Linux) on page 41 Choosing a Printer Driver To access special printing options, you must install a Xerox printer driver. Xerox provides drivers for a variety of page description languages and operating systems.
Installing the Printer Drivers Installing the Driver (Windows 2000 or Later) Preliminary Steps Before installing a printer driver, verify that the printer is plugged in, turned on, and connected to an active network. Quick CD-ROM Install Steps 1. Insert the CD-ROM into your computer’s CD-ROM drive. If the installer does not launch, do the following: • Click Start, then click Run. • In the Run window, type: :\Setup.exe. 2.
Network Basics Installing the Driver (Macintosh OS X 10.4 or Later) To install the printer driver: 1. Insert the Software and Documentation CD-ROM into the CD-ROM drive. 2. Open the Mac folder, then open Mac OS 10.3+Universal Installer. 3. Open WorkCentre 7425/7428/7435 CD.dmg. 4. Run the VISE installer to install the printer driver. 5. Enter your password, then agree to the License Agreement. 6. Select your printer in the list of discovered printers, and click Install. 7.
Installing the Printer Drivers Installing the Driver (UNIX/Linux) Your printer supports connection to a variety of UNIX platforms through the network interface. The workstations currently supported by CentreWare for UNIX/Linux to a network-connected printer are: • AIX 5 • HPUX 11.0 / 11i • Solaris SPARC 8/9/10 • Solaris x86 10 • Redhat Fedora Core 5 • Redhat Enterprise Linux v4 • OpenSuse 11 For more information, see the System Administrator Guide at www.xerox.com/office/WC7425_WC7428_WC7435docs.
Network Basics CentreWare Internet Services CentreWare Internet Services (CentreWare IS) provides a simple interface that enables you to manage and monitor your printer from your computer using the printer’s embedded Web server. It provides you with access to printer status, printing and scanning functions. Using CentreWare IS, you can access your printer over a TCP/IP network using a Web browser. CentreWare IS enables you to: • Check printer paper supply status from your computer.
Printing 4 This chapter includes: • Overview on page 44 • Supported Media on page 45 • Loading Media on page 47 • Printing on Special Media on page 60 • Setting Printing Options on page 63 • Printing on Both Sides of the Paper on page 67 • Selecting Which Paper to Use on page 69 • Printing Multiple Pages on a Single Sheet (N-Up) on page 70 • Printing Booklets on page 71 • Using Color Corrections on page 73 • Printing in Black and White on page 74 • Transparency Separators on page 75 43
Printing Overview 1. If necessary, load the appropriate media in the tray, then specify the size, color, and type on the printer’s touch screen. 2. Access the print menu in your software application (File > Print or CTRL+P in Windows, File > Print, or CMD+P on a Macintosh for most software applications). 3. In your application’s print dialog box, select the printer, then click Properties or Preferences (Windows), or Xerox Features for Macintosh.
Supported Media Supported Media This section includes: • Recommended Media on page 45 • General Media Loading Guidelines on page 45 • Media That Can Damage Your Printer on page 45 • Paper Storage Guidelines on page 46 Your printer is designed to be used with a variety of media types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your WorkCentre 7425/7428/7435.
Printing Do not use the following: • Rough or porous media • Inkjet paper • Transfer paper • Dura paper • Non-laser glossy or coated paper • Paper that has been photocopied • Paper that has been folded or wrinkled • Paper with cutouts or perforations • Stapled paper • Envelopes with windows, metal clasps, side seams, or adhesives with release strips • Padded envelopes • Plastic media other than supported transparencies Paper Storage Guidelines Providing good storage conditions for your paper and other med
Loading Media Loading Media This section includes: • Supported Media Sizes and Weights on page 48 • Tray Media Compatibility on page 49 • Loading Media in Tray 1, 2, 3 or 4 on page 51 • Loading Media in Tray 5 (Bypass) on page 52 • Configuring the Envelope Tray on page 54 • Loading Envelopes in the Envelope Tray on page 55 • Loading Paper in the High Capacity Feeder on page 55 • Loading Paper in the Tandem Tray Module on page 59 WorkCentre 7425/7428/7435 User Guide 47
Printing Supported Media Sizes and Weights Tray # Supported Standard Size Paper Basis Weight Paper Capacity Stack Height Maximum Printer 1 Min: A5 SEF Max: A3 SEF, 11x17” SEF 60 – 256 gsm 520 sheets 54 mm 3 Tray Module 2, 3, 4 Min: A5 SEF Max: SRA3 SEF, 12x18” SEF 60 – 256 gsm 520 sheets 54 mm High Capacity Tandem Tray 2 Min: A5 SEF Max: SRA3 SEF, 12x18” SEF 60 – 256 gsm 520 sheets 54 mm 3 Min: A5 SEF Max: A4 LEF or Letter LEF 60 – 256 gsm 867 sheets 93 mm 4 Min: A5 SEF Max: A4
Loading Media Tray Media Compatibility Tray # Supported Paper Type Printer Tray 1 and 3 Tray Module 1, 2, 3, 4 Plain Plain Reload Punched Letterhead Transparency Heavyweight (HW) (106 – 169 gsm) HW Reload (106 – 169 gsm) Extra-HW (X-HW) (170 – 256 gsm) X-HW Reload (170 – 256 gsm) Recycled Bond Labels (106 – 169 gsm) Pre-Printed Gloss (106 – 169 gsm) Gloss Reload (106 – 169 gsm) HW Gloss (170 – 256 gsm) HW Gloss Reload (170 – 256 gsm) High Capacity Tandem Tray 2, 3, 4 Plain Plain Reload Punched Lette
Printing Bypass 5 Plain Plain Reload Punched Letterhead Transparency Lightweight Heavyweight (HW) (106 – 169 gsm) HW Reload (106 – 169 gsm) Extra-HW (X-HW) (170 – 256 gsm) X-HW Reload (170 – 256 gsm) Recycled Bond Labels (106 – 169 gsm) Pre-Printed Envelope Gloss (106 – 169 gsm) Gloss Reload (106 – 169 gsm) HW Gloss (170 – 256 gsm) HW Gloss Reload (170 – 256 gsm) High Capacity Feeder 6 Plain Plain Reload Punched Letterhead Transparency Heavyweight (HW) (106 – 169 gsm) HW Reload (106 – 169 gsm) Extra-HW
Loading Media Loading Media in Tray 1, 2, 3 or 4 To load paper or other media: 1. Pull the paper tray out towards you. wc74xx-010 2. If required, move the paper tray guides further out to load the new paper. To adjust the side and rear guides, pinch the guide lever on each guide and slide the guides to their new position. To secure the guides in position, release the levers.
Printing 3. Before loading paper into the paper trays, fan the edges. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams. Load the paper against the left-hand side of the tray. Do not load paper above the maximum fill line. Doing so may cause paper jams. Note: To avoid paper jams and misfeeds, do not remove paper from its packaging until required. wc74xx-012 4. Slide the guides so they just touch the edges of the paper. wc74xx-013 5.
Loading Media 1. Open the bypass tray by rotating it outward. wc74xx-024 2. Insert the paper either long edge or short edge first. Note: Paper sizes wider than 12.6 inches/320 mm must be fed short edge first. Note: Hole punch paper must be loaded with the holes on the trailing (left) edge. Note: Do not load paper above the maximum fill line. Doing so may cause paper jams. wc74xx-025 3. Center the stack, then slide the guides until they are just touching the edges of the stack. 4.
Printing 2. Load envelopes in the bypass tray with the flap side up. The flaps should always be closed and on the leading (right) edge. wc74xx-208 3. Center the stack, then slide the guides until they are just touching the edges of the stack. 4. Select Change Settings on the touch screen, then choose the envelope size on the printer’s touch screen, touch Save, then touch Confirm. 5.
Loading Media Loading Envelopes in the Envelope Tray To load envelopes in the envelope tray: 1. Pull the envelope tray out towards you. 2. Load the envelopes in the envelope tray flap side down. Flaps should be closed and on the leading edge. 3. Adjust the guides in the envelope tray so they just touch the edges of the stack. wc74xx-207 4. Push the tray completely into the printer. 5.
Printing 2. If required, move the paper tray guides further out to load the new paper. To adjust the side and rear guides, pinch the guide lever on each guide and slide the guides to their new position. To secure the guides in position, release the levers. wc74xx-189 11" A4 A4 A4 8.
Loading Media 3. Before loading paper into the paper trays, fan the edges. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams. wc74xx-191 For 1-Sided printing: • Load the paper against the left-hand side of the tray. • Place the side to be printed facedown. • Place pre-punched paper with the holes toward the left side of the tray. • Place letterhead (or the top of the page) toward the front of the tray.
Printing 5. Push the tray completely into the printer. wc74xx-193 6. If required, touch Change Settings on the touch screen, then choose paper size, type, or color on the printer’s touch screen, touch Save, then touch Confirm. 7. Set the printer to detect the paper size you loaded automatically, or manually specify the size using the touch screen. If you have not changed the media type, touch Confirm on the touch screen.
Loading Media Loading Paper in the Tandem Tray Module The Tandem Tray Module allows you to load larger amounts of paper for fewer printing interruptions. It contains three trays. Tray 2 holds paper sizes up to 12 x 18 inches/SRA3. Trays 3 and 4 hold letter/A4 size paper. Note: You cannot load custom size paper into Tray 3 or Tray 4 of the Tandem Tray Module. To load paper in Tray 3 or 4: 1. Pull Tray 3 or Tray 4 out of the cabinet. 2. Place the paper against the left rear corner of the tray.
Printing Printing on Special Media This section includes: • Printing on Transparencies on page 60 • Printing on Envelopes on page 60 • Printing on Labels on page 61 • Printing on Glossy Paper on page 62 Printing on Transparencies For a listing of trays that support transparency printing, see Tray Media Compatibility on page 49. For best results, use only recommended Xerox transparencies. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.
Printing on Special Media Guidelines • • • • • • • • Successful envelope printing is highly dependent on the quality and construction of the envelopes. Use only paper envelopes specified in the Recommended Media List at www.xerox.com/paper (United States) or www.xerox.com/europaper (Europe). Maintain constant temperature and relative humidity. Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling.
Printing Printing on Glossy Paper For a listing of trays that support glossy paper, see Tray Media Compatibility on page 49. To order paper, transparencies, or other specialty media, contact your local reseller or go to the Xerox Supplies website for your printer: www.xerox.com/office/WC7425_WC7428_WC7435supplies. Guidelines • • • • • • Do not open sealed packages of glossy paper until you are ready to load them into the printer.
Setting Printing Options Setting Printing Options Printing options (also called printer driver options) such as custom size and 2-Sided printing, are selected in Printing Preferences (Windows), and Xerox Features (Macintosh).
Printing For example, if you want to print to both sides of the paper for most jobs, specify 2-Sided printing in Printing Preferences. To change Printing Preferences: 1. In the Windows Status Bar, click Start, Settings, then click Printers and Faxes. 2. In the Printers and Faxes folder, right-click the icon for your printer and click Printing Preferences. 3. Click a tab in the Printing Preferences window, make selections, then click OK to save.
Setting Printing Options Macintosh Printing Options See the following table for specific printing options in the Macintosh PostScript printer driver: Tab Printing Options Paper/Output Job type: Normal Print, Secure Print, Sample Set, Delay Print, Save to Mailbox Paper: Automatically Select, Printer Default Type, Other Color, Other Type, Transparency Separators 2-Sided Printing: 1-Sided Printing, 2-Sided Printing, 2-Sided Printing, Flip on Short Edge Output Color: Color, Grayscale Output Destination: Aut
Printing Saving a Set of Commonly Used Printing Options (Macintosh) You can name and save a set of printing options, so that you can quickly apply them to future print jobs. To save a set of printing options: 1. Choose the desired printing options from the drop-down lists on the Print menu screen. 2. Click Save As from the Presets menu to name and save the set of printing options. 3. The set of options is saved and will appear in the Presets list.
Printing on Both Sides of the Paper Printing on Both Sides of the Paper This section includes: • Automatic 2-Sided Printing Guidelines on page 67 • Printing a 2-Sided Document on page 68 • 2-Sided Page Layout Options on page 68 Automatic 2-Sided Printing Guidelines A 2-Sided document can be printed on supported paper. Before printing a 2-Sided document, verify the paper type is supported.
Printing Printing a 2-Sided Document See the following table for 2-Sided document printer driver settings: Operating System Steps Windows Vista, Windows 2000, Windows XP, or Windows Server 2003 Click the Paper/Output tab. Choose an option under 2-Sided Printing: 2-Sided Print 2-Sided Print, Flip on Short Edge Macintosh OS X, version 10.3 or later In the Print dialog box, click Layout. Choose an option under Two-Sided: Long-edge binding Short-edge binding.
Selecting Which Paper to Use Selecting Which Paper to Use When you send your print job to the printer, you can choose to let the printer automatically select which paper to use based on your document size and the paper type you select, or you can force the printer to use paper from a specific tray. To select which paper to use: Windows: 1. In the printer driver, click the Paper/Output tab. The Paper summary displays the paper to use for the print job. 2.
Printing Printing Multiple Pages on a Single Sheet (N-Up) When printing a multiple-page document, you can print more than one page on a single sheet of paper. You can print one, two, four, six, nine, or 16 pages per side. 1 2 3 4 To print multiple pages on a single sheet of paper in a supported driver: Windows (2000 or later) 1. Click the Layout/Watermark tab. 2. Click the button for the Pages Per Sheet (N-Up) you want to appear on each side of the sheet. Macintosh OS X (Version 10.3 or later) 1.
Printing Booklets Printing Booklets With 2-Sided printing, you can print a document in the form of a small book. Create booklets for any paper size that is supported for automatic 2-Sided printing. The driver automatically reduces each page image and prints four pages per sheet of paper (two on each side). The pages are printed in the correct order so that you can fold and staple the pages to create a booklet. When you print booklets, you can also specify the creep and gutter in supported drivers.
Printing Macintosh OS X (version 10.3 or later) driver 1. In the Print dialog box, click Xerox Features, then click the Layout/Watermark drop-down list. 2. From the Booklet Layout drop-down list, click Enable. You can also click Draw Page Borders or No Page Borders. 3. Click Booklet Options to Scale to New Page Size and to set Gutter and Creep. 4. Click Watermark to add a preset or custom watermark.
Using Color Corrections Using Color Corrections The Color Correction options provide simulations of different color devices. Automatic is the default correction for general image processing. See the following table to determine what option you want to use. Color Correction Description Automatic Color (Recommended) Applies the best color correction to each graphic element: text, graphics, and images. Black and White Converts all colors to black and white or shades of gray.
Printing Printing in Black and White If you want your output in black, white, and shades of gray, you can select black and white in a supported driver: Windows 2000 or later and PostScript driver 1. Click the Color Options tab. 2. Click the Black and White option. Macintosh OS X (version 10.3 or later) driver 1. In the Print dialog box, click Xerox Features, then click the Output Color drop-down list. 2. Click Grayscale.
Transparency Separators Transparency Separators This feature inserts a separator (a divider page) between each printed transparency in your print job. The paper type for your job must be set to Transparency. Note: Transparency separators are not included in your job if your job is printed on any other media type. They are not included if you print from a specific tray even when that tray contains transparencies. Windows 2000 or later and PostScript driver 1.
Printing Printing Cover Pages A cover page is the first or last page of a document. The printer enables you to choose a different paper source for the cover page than for the body of a document. For instance, use your company letterhead for the first page of a document, or use heavyweight paper for the first and last pages of a report. • Use any applicable paper tray as the source for printing cover pages. • Verify that the cover page is the same size as the paper used for the rest of your document.
Printing Cover Pages For the back of your front cover to remain blank when 2-Sided printing, page two of your document must be blank. For the back cover of your document to remain blank, see the following table for inserting blank pages. Print Option Last Page of Text 1-Sided printing 2-Sided printing Blank Pages Add one blank page at the end of the document. Odd-numbered Add two blank pages at the end of the document. Even-numbered Add one blank page at the end of the document.
Printing Scaling You can reduce or enlarge your page images when they are printed by selecting a scaling value between 25 and 400 percent. The default is 100 percent. 50% 100% 200% To select scaling in a supported driver: Windows 2000 or later 1. Click the Paper/Output tab. 2. Click the button to the right of the Paper summary and select Other Size. 3. Click an option in the Scale Options drop-down list. 4. If you click Manually Scale, enter a percentage in the percentage box.
Printing Watermarks Printing Watermarks A watermark is additional text that can be printed across one or more pages. For example, terms like Draft and Confidential, which you might stamp on a page before distribution, can be inserted with a watermark. In some Windows drivers you can: • Create a watermark. • Edit an existing watermark’s text, color, location, and angle. • Place a watermark on either the first page or every page in a document.
Printing Macintosh OS X (version 10.3 or later) driver 1. In the Print dialog box, click Xerox Features, then click Layout/Watermark. • To use an existing watermark, choose it from the Watermark drop-down list. • To modify the watermark, click Edit in the Watermark drop-down list to display the Watermark Editor dialog box. • To create a new watermark, click New in the Watermark drop-down list to display the Watermark Editor dialog box. 2.
Printing Mirror Images Printing Mirror Images You can print pages as a mirror image (flips images horizontally on pages when printed). To select mirror images in a supported driver: Windows 2000 or later and PostScript driver 1. Click the Advanced tab. 2. Under Image Options, click On for Mirrored Output. Macintosh OS X (version 10.3 or later) driver 1. In the Print dialog box, click Xerox Features, then click Image Options. 2. In Invert Image, click Mirror Image.
Printing Creating and Saving Custom Sizes Custom size paper can print from Tray 5. You can save custom size paper settings in a supported printer driver. Since these custom sizes are saved in your computer’s operating system, they are available for you to select in your applications. Windows 2000 or later 1. Click the Paper/Output tab. 2. Click the button to the right of the Paper summary and click Other Size. 3. In the Paper Size dialog box, click New in the Output Paper Size drop-down list. 4.
Job Completion Notification Job Completion Notification You can choose to be notified when your job is done printing. A message appears in the lower right corner of your computer screen with the name of the job and the name of the printer where it was printed. Note: This feature is only available when your printer is connected to your computer over a network. To select job completion notification in a supported driver: Windows 2000 or later 1.
Printing Printing Special Job Types You can choose one of the following special job types: • Secure Print: Prints the job only after you choose your name and enter your four-digit numeric password on the printer touch screen. • Sample Set: Prints one copy of the job so that you can proof the copy. To print additional copies, release the job on the printer touch screen. • Delay Print: Prints the job at the time you specify.
Printing Special Job Types Printing or Deleting Sample Set Print Jobs 1. On the printer control panel, press Job Status. The Active Jobs tab displays. 2. Touch the desired job, then choose the desired action from the pop up menu. Printing or Deleting Delay Print Jobs 1. On the printer control panel, press Job Status. The Active Jobs tab displays. 2. Touch the desired job, then choose the desired action from the pop up menu. Printing or Deleting Saved to Mailbox Print Jobs 1.
Printing 86 WorkCentre 7425/7428/7435 User Guide
Copying 5 This chapter includes: • Basic Copying on page 88 • Adjusting Copy Options on page 90 87
Copying Basic Copying To make copies: 1. Load your original documents. Use the document glass for single copies, or the document feeder for multiple pages. wc74xx-203 Document Glass Lift the document feeder cover and place the original facedown, toward the back-left corner of the document glass. wc74xx-204 wc74xx-205 Document Feeder Insert originals faceup with the left edge of the page entering the feeder first. The green light indicates correct loading of originals.
Basic Copying 4. Use the keypad on the right side of the control panel to enter the number of copies. The number of copies selected appears in the upper-right corner of the touch screen. • To correct the number of copies entered using the keypad, press the yellow Clear All button. • To stop a copy job, press the red Stop button on the control panel. On the touch screen, touch Resume to continue the job, or Cancel to cancel the job completely. 5. If necessary, change the copy settings.
Copying Adjusting Copy Options This section includes: • Basic Settings on page 90 • Image Quality Adjustments on page 94 • Layout Adjustments on page 97 • Output Format Adjustments on page 100 • Advanced Copying on page 105 Basic Settings Use the Copy tab to change the following basic settings: • Selecting Color or Black & White Copies on page 90 • Reducing or Enlarging the Image on page 91 • Selecting the Tray to Use for Copies on page 91 • Specifying 2-Sided Originals for Copies on page 92 • Collating C
Adjusting Copy Options Reducing or Enlarging the Image Image size can be reduced to a maximum of 25% of original size or enlarged to a maximum of 400% of original size. To reduce or enlarge the image: 1. Touch Copy on the touch screen. 2. To reduce or enlarge the image proportionally, touch the up arrow or the down arrow. 3. To reduce or enlarge the image proportionally by a preset amount, such as to fit a particular paper size: a. Touch More. b.
Copying Specifying 2-Sided Originals for Copies The document feeder can be used to copy one or both sides of 2-Sided originals. You can also create 1Sided or 2-Sided copies from 2-Sided originals. To select the sides to copy: 1. Touch Copy on the touch screen. 2. Touch one of the following options under 2-Sided Copying: • 1 –> 1-Sided: Scans only one side of the originals and produces 1-Sided copies. • 1 –> 2-Sided: Scans only one side of the originals and produces 2-Sided copies.
Adjusting Copy Options Stapling Copies If your printer has a finisher with a stapler, copies can be automatically stapled. To select stapling: 1. Touch Copy on the touch screen. 2. If the original is: a. Collated: under Copy Output, touch Collated 1 Staple or Collated 2 Staples. b. Uncollated: touch More or Hole Punch & More (Office LX Finisher and Professional Finisher), then touch 1 Staple, 2 Staples, or 2 Staples Top. The screen shows the location of the staple on the page. c. Touch Save.
Copying Image Quality Adjustments Use the Image Quality tab on the touch screen to change the following image quality settings: • Specifying the Original Type on page 94 • Adjusting the Darkness, Sharpness, and Saturation on page 94 • Automatically Suppressing Background Variations on page 94 • Adjusting the Contrast on page 95 • Selecting Color Effects on page 95 • Adjusting the Color Balance on page 96 • Selecting the Gloss Level on page 96 Specifying the Original Type The printer optimizes the image qu
Adjusting Copy Options Auto Suppression setting to minimize the sensitivity of the printer to variations in light background colors. To change this setting: 1. Touch Copy on the touch screen, then touch the Image Quality tab. 2. Touch Image Enhancement. 3. Under Background Suppression, touch Auto Suppression. 4. Touch Save. Adjusting the Contrast Contrast is the difference between light and dark areas in an image. To reduce or increase the contrast of the copies: 1.
Copying Adjusting the Color Balance If you have a color original, you can adjust the balance between the primary printing colors (cyan, magenta, yellow and black). To adjust the color balance: 1. Touch Copy on the touch screen, then touch the Image Quality tab. 2. Touch Color Balance. 3. To adjust the highlight, midtone, and shadow density levels by color: a. Touch the desired color. b. Touch the up or down arrows to adjust the levels for highlights, midtones, and shadows. c.
Adjusting Copy Options Layout Adjustments Use the Layout Adjustment tab to change the following settings: • Book Copying on page 97 • 2-Sided Book Copying on page 98 • Specifying the Original Size on page 98 • Erasing the Edges of Copy Documents on page 98 • Shifting the Image on page 99 • Rotating the Image on page 100 • Inverting the Image on page 100 • Specifying the Orientation of the Original on page 99 Book Copying When copying a book, magazine, or other bound document, you can copy facing pages ont
Copying 2-Sided Book Copying This feature allows you to make 2-Sided copies of facing pages of the original bound document. Note: This feature and Book Copying on page 97 cannot be activated simultaneously. Note: You must use the document glass to make copies from books, magazines, or pamphlets. Do not place bound originals in the document feeder. Note: Non-standard size documents will not be separated into two pages accurately. To copy pages from a book or other bound document: 1.
Adjusting Copy Options 4. To specify different amounts for the edges: a. Touch Individual Edges. b. Touch the up or down arrow to specify the amount to erase from each edge. c. To specify the original’s orientation as you load it in the document feeder or document glass, touch either Upright Image or Sideways Image (top to left), then touch Save. 5. If you selected 2-sided copies, touch the up or down arrow to specify the amount to erase from each edge on Side 2 or touch Mirror Side 1.
Copying Rotating the Image If the orientation of the paper currently loaded in the tray differs from that of your original, the printer automatically rotates the copy to fit on the paper. 1. Touch Copy on the touch screen, then touch the Layout Adjustment tab. 2. Touch Image Rotation, then select from the following: • Touch Off to cancel rotation. • Touch Always On for automatic rotation of the copy of your original to fit correctly on your selected paper.
Adjusting Copy Options Creating Booklets Copies can be printed in the form of a booklet. The page images are reduced to print two images per side of each page. You can then fold and staple the pages to create the booklet. With the appropriate finisher installed, the printer can crease or fold and staple the pages automatically. Note: In this mode, the printer does not print the copies until it has scanned all of the originals. To create a booklet: 1.
Copying 4. To select the number of original pages for each sheet of paper, touch 2 Pages Up, 4 Pages Up or 8 Pages Up. For 4 Pages Up or 8 Pages Up, touch the desired Reading Order. 5. To change the orientation of the copies, touch Original Orientation, then touch Upright or Sideways (Top to Left), then touch Save. 6. To repeat the same image on a page, touch Repeat Image. a. Touch 2 Pages Up, 4 Pages Up or 8 Pages Up. b.
Adjusting Copy Options 3. To insert a comment: a. Touch Comment, then on the next screen, touch Comment again. b. On the next screen, touch the desired comment in the list of stored comments. c. To create a comment, select a comment not in use, then touch Edit. Using the on-screen keyboard, type the new comment, then touch Save. d. Touch Apply To, then touch First Page Only, All Pages or All Pages Except First, then touch Save. e.
Copying 7. To specify the original’s orientation as you load it in the document feeder or document glass, Original Orientation, then touch either Upright Image or Sideways Image (Top to Left), then touch Save. 8. To change the format used for annotations: a. Touch Format & Style. b. Touch the up or down arrow to select the font point size. c. Touch the up or down arrow to select the font color. d.
Adjusting Copy Options 7. The watermark image is faint so the content of the page can be seen. To make the watermark visible on copies used as originals, touch Watermark Effects, then touch Embossed or Outline, then touch Save. 8. Touch Save. ID Card Copying This feature allows you to copy both sides of a small original, such as an ID card, onto the same side of a page. 1. Open the document feeder and place the card in the upper left hand corner of the document glass.
Copying 4. 5. 6. 7. Touch the Sample Job button, then touch Sample Job On. Touch Save. Press the green Start button. Inspect the sample print. • If acceptable, touch Start on the touch screen to print the remaining copies. Do not use the green start button on the printer control panel. If desired, touch Change Settings or Change Quantity to make adjustments to the job. • To cancel the remaining copies, touch Delete on the touch screen.
Adjusting Copy Options 3. To delete everything outside the specified area when copying: a. Touch Delete Outside. b. The area is defined by the rectangle formed between the points as shown on the touch screen. Touch Area 1, then touch each coordinate on the touch screen. Use the numeric keypad on the printer control panel to enter the coordinate values for X1, X2, Y1 and Y2. When all values have been entered, touch Save. c.
Copying Building a Job If you have a copy job that includes a variety of originals that require different copy settings, you can use this feature to “build” the job. Each “segment” can use different copy settings. After all segments are programmed and scanned (stored in printer memory), the printer prints the complete copy job. To build a copy job: 1. Touch Copy on the touch screen. 2. Program and scan the first segment: a. Load the originals for the first segment. b.
Adjusting Copy Options 3. Select from: a. Copy Output: touch Paper Supply, Stapling, Collation and Output Destination/Offset options, then touch Save. b. Booklet Creation: See Booklet Creation on page 93. Select settings, then touch Save. c. Covers: See Including Covers on page 102. Select settings, then touch Save. d. Annotations: See Adding Annotations on page 102. Select settings, then touch Save. e.
Copying 110 WorkCentre 7425/7428/7435 User Guide
Faxing 6 This chapter includes: • Fax Overview on page 112 • Sending a Fax on page 113 • Server Fax on page 114 • Sending an Internet Fax on page 116 • Faxing from your Computer on page 117 • Receiving Faxes on page 118 • Selecting Fax Options on page 119 • Adding Addresses to the Address Book on page 123 111
Faxing Fax Overview Fax capability is available as an option for the WorkCentre 7425/7428/7435. The printer can send a fax in one of three ways: • Fax: The document is scanned and sent directly to a fax machine (phone number) using a telephone line connected to the printer. • Server Fax: The document is scanned and sent through an Ethernet network to a fax server with its own telephone connections (phone number). A telephone line connected to the printer is not required.
Sending a Fax 1. Load your document. • Document Glass: Place the first page of the document facedown on the document glass with the top of the page toward the back-left corner of the document glass. • Document Feeder: Remove any staples and paper clips from pages and insert them faceup in the document feeder with the left edge of the page entering the document feeder first. • On the printer control panel, press the Services button. 2. Touch the Fax icon. Enter the user name and password if required. 3.
Faxing Server Fax If you have access to a fax server, you can send a document to a fax machine without having to connect a telephone line to the printer. Note: Server fax is an option and requires the scanning option. When you send a server fax, the document is scanned and sent to a location on your network or to a third party server (a repository). The fax server then sends the fax over a telephone line to a fax machine (phone number).
8. To fax multiple documents, during scanning touch Next Original, then load the next document to be faxed. a. Press the green Start button or touch Start on the touch screen. b. If scanning from the document glass, choose the Original Size, then press the green Start button again. c. After the last page is scanned, touch Last Original to send the fax.
Faxing Sending an Internet Fax If you have an SMTP (email) server connected to your network, you can send a document to an email address. This feature eliminates the need for a telephone line connected to the printer. When you send an internet fax, the document is scanned, attached to an email message in TIFF format and sent to an email address. Note: Before you can send an Internet Fax, the system administrator must enable Internet Fax service, and an SMTP server must be configured.
Faxing from your Computer Faxing from your Computer This optional feature allows you to fax a file from your computer. 1. From the application, click File, then Print, then choose the printer. 2. Click Properties, then use the Job Type menu to choose Fax. 3. Click Add Recipient, then enter the recipient details. 4. If desired, click the Cover Sheet tab, choose an option, then click OK. 5. If desired, click the Options tab, choose options, then click OK. 6. In the Properties window, click OK. 7.
Faxing Receiving Faxes The printer must be configured by the system administrator to receive and print faxes, server faxes and internet faxes. For more information see the System Administrator Guide at www.xerox.com/office/WC7425_WC7428_WC7435docs.
Selecting Fax Options Selecting Fax Options This section includes: • Lighten/Darken on page 119 • Setting 2-Sided Faxing on page 119 • Selecting the Original Type on page 119 • Setting the Fax Resolution on page 120 • Setting Original Size on page 120 • Book Faxing on page 120 • Reduce/Enlarge on page 120 • Clear Pending Faxes on page 120 • Additional Fax options on page 121 Lighten/Darken On the printer touch screen, under Lighten/Darken, touch the up or down arrow to adjust the fax density.
Faxing Setting the Fax Resolution On the printer touch screen, under Resolution, touch an option in the list: • Standard 200x100 dpi • Fine 200 dpi • Super Fine 400 dpi • Super Fine 600 dpi Setting Original Size 1. On the printer touch screen, touch the Layout Adjustment tab. 2. Touch Original Size, then choose from the following: • Auto Detect • Custom Size, then choose the desired page size. • Mixed Size Originals 3. Touch Save.
Selecting Fax Options 3. Touch the pending fax job from the list. 4. Touch Delete. Additional Fax options You can specify how your fax document is transmitted and how it is printed on the receiving fax machine. To make these optional settings, on the printer touch screen, touch the Fax Options tab.
Faxing Additional Internet Fax options are available. On the printer touch screen, touch the Internet Fax Options tab. Then, choose from the following options: Option Values Acknowledgement Report Confirmation Options: No Report, Print Report Read Receipts On, Off Internet Fax Profiles Tiff-S, Tiff-T, Tiff-J An additional Server Fax option is available. On the printer touch screen, touch the Transmission Options tab.
Adding Addresses to the Address Book Adding Addresses to the Address Book The address book can store fax, Internet fax, email and server addresses. To create address book entries: 1. On the printer control panel, press the Machine Status button. 2. On the printer touch screen, touch the Tools tab. 3. Touch Setup, then touch Add Address Book Entry. 4. On the next screen, touch an unused Recipient in the scrolling list. 5. Touch the Create/Delete button. 6. Touch Address Type, then touch Change. 7.
Faxing 124 WorkCentre 7425/7428/7435 User Guide
Scanning 7 This chapter includes: • Scanning Overview on page 126 • Loading Original Documents on page 127 • Scan to Email on page 128 • Network Scanning on page 130 • Scan to Folder on page 131 • Scan to PC on page 133 • Using the Xerox Scan Utility on page 134 • Managing Images at Your Computer Using CentreWare IS on page 144 • Setting Scan Options on page 147 125
Scanning Scanning Overview Scanning is an optional printer feature providing several methods for scanning and storing an original document. The scanning procedure used with the WorkCentre 7425/7428/7435 differs from that of desktop scanners. Because the printer is normally connected to a network rather than directly to a single computer, you select a destination for the scanned image at the printer.
Loading Original Documents All scanning tasks begin with loading the original document in the printer. You can use the document glass for single page jobs, or originals that will not feed through the document feeder. The document feeder can be used for multiple page or single page jobs. To load documents: wc74xx-203 Document Glass Lift the document feeder cover and place the original facedown, toward the back-left corner of the document glass.
Scanning Scan to Email Original documents can be scanned and sent as attachments to email. 1. On the printer control panel, press the Services button. 2. Touch the E-mail icon. 3. Specify the recipient using one of these methods: • Touch New Recipient: enter the full email address using the touch screen keyboard. • Touch Address Book: touch the arrow to choose the desired address book. Enter the name or part of the name of the recipient, depending on how the address book is set up, then touch Search. 4.
Scan to Email To request a read receipt: 1. On the printer control panel, press the Services button. 2. Touch the E-Mail icon, then touch the E-mail Options tab. 3. Touch Read Receipts, then touch On.
Scanning Network Scanning Network scanning allows you to scan documents and send them to a document repository on a network server configured by your system administrator. To use Network Scanning: 1. On the printer control panel, press the Services button. 2. On the printer touch screen, touch Network Scanning. 3. From the list of templates, touch the template created by your system administrator. 4. The template defines the scan settings as well as the destination of the image.
Scan to Folder Scan to Folder This section includes: • Creating a Folder on page 131 • Scanning to a Folder on page 131 • Send from Folder on page 132 • Managing Images at Your Computer Using CentreWare IS on page 144 Scan to Folder is the simplest scanning method. It allows scanning to a folder, which is located on the printer hard drive. If this feature is not enabled, contact your system administrator.
Scanning 5. To change any of the scan settings, choose from the four groups at the bottom of the touch screen, Color Scanning, 2-Sided Printing, Original Type, and Scan Presets, to apply the desired options for the scan. For more information see Setting Scan Options on page 147. 6. Press the green Start button. The Scan to Folder progress screen appears on the printer’s touch screen. When the scan is complete, the printer’s touch screen will redisplay the Scan to Folder screen.
Scan to PC Scan to PC The Scan to PC feature allows you to scan a document to your computer. This feature must be enabled by your system administrator. To use the Scan to PC feature: 1. On the printer control panel, press the Services button. 2. Touch the Scan to PC icon. 3. Touch Transfer Protocol, then touch FTP, SMB or SMB (UNC Format), then touch Save. 4. Touch Server Name, Save in Name, User Name and Password. For each setting, enter the data using the touch screen keyboard, then touch Save. 5.
Scanning Using the Xerox Scan Utility This section contains the following: • Creating Scan Templates on page 134 • Deleting Scan Templates on page 136 • Managing Xerox Scan Utility Folder and Email Profiles on page 136 • Importing Scanned Files into an Application on page 142 The Xerox Scan Utility (XSU) is a tool that allows you to scan images from the printer to your computer. Using XSU, you can create scan templates, preview images, copy images to a folder and copy images to email.
Scan to PC 4. Choose one of the following options: • To create a new template for the settings you selected: Enter the name for the new template in the Saved Templates Settings field. • To edit an existing template with the settings you selected: Select a template from the list displayed in the Saved Templates Settings drop-down list, then edit the settings. 5. Click Save. 6. Spaces are not permitted in template names.
Scanning Creating Unique Image File Names When each image is scanned, it is saved with a default file name indicating the date and time the image was scanned. The file name displays the format DOC_yyyy-mm-day_hh.mm.ss.xxx representing year-month-date_hour.minute.second.file type extension. For example, the filename DOC_2008-07-01_13.45.15.pdf indicates that the image was scanned on July 1, 2008, at 1:45:15 PM and is a PDF file.
Scan to PC Creating or Editing Email Profiles To create or revise an email profile: 1. Access the Xerox Scan Utility on your computer: • Windows: Right-click the Xerox Scan Utility icon in the taskbar, then select Open Xerox Scan Utility. If the icon does not appear in the taskbar, click Start, select All Programs (or Programs if you are using Windows Classic View), select Xerox Office Printing, select Scanning, then select Xerox Scan Utility.
Scanning 1. Access the Xerox Scan Utility on your computer: • Windows: Right-click the Xerox Scan Utility icon in the taskbar, then select Open Xerox Scan Utility. If the icon does not appear in the taskbar, click Start, select All Programs (or Programs if you are using Windows Classic View), select Xerox Office Printing, select Scanning, then select Xerox Scan Utility.
Scan to PC Using the Scan to Email and Copy to Folder Tools Use the Scan to Email or Copy to Folder tools in the Xerox Scan Utility to attach scanned images to email messages or copy them to local or network folders.
Scanning Selecting New Email Settings to Send Scanned Image Attachments To send scanned images as attachments in an email without using a profile: 1. Access the Xerox Scan Utility on your computer: • Windows: Right-click the Xerox Scan Utility icon in the taskbar, then select Open Xerox Scan Utility. If the icon does not appear in the taskbar, click Start, select All Programs (or Programs if you are using Windows Classic View), select Xerox Office Printing, select Scanning, then select Xerox Scan Utility.
Scan to PC 5. If desired, enter a different name in the Base File Name field and select a new folder location. The Xerox Scan Utility appends the scan date and time information for each image to the end of the file name. Note: For example, if you scan an image at 10:15:07 AM on April 27, 2008, select PDF as the file extension, and enter the new file name report in the Base File Name field, the actual file name becomes: report_2008-04-27_10.15.07.pdf. 6.
Scanning 3. Select the images you want to delete. 4. Click the Delete Scanned Image button. Importing Scanned Files into an Application You can import images scanned to your computer from your printer into Windows or Macintosh applications on your computer.
Scan to PC 2. Select the application’s menu item to acquire the image. For example, if you are using Microsoft Word to place an image in a document: a. Select Insert. b. Select Picture. c. Select From Scanner or Camera. d. Select the scanner, then click the OK button. 3. In the Get Pictures from WIA Xerox WorkCentre 7425/7428/7435 window, open the folder to view thumbnails of the images. The filename appears below each thumbnail. 4. To see details of an image file: a. Select the image. b.
Scanning Managing Images at Your Computer Using CentreWare IS This section contains the following: • Downloading Images From a Folder on page 144 • Printing Images From a Folder on page 145 • Deleting Image Files From a Folder on page 145 Downloading Images From a Folder To download images from a folder in the printer: 1. Launch your Web browser. 2. Type the printer’s IP address into the Web browser’s address bar, then press Enter to open CentreWare IS.
Managing Images at Your Computer Using CentreWare IS Printing Images From a Folder To print images from a folder on the printer: 1. Launch your Web browser. 2. Type the printer’s IP address into the Web browser’s address bar, then press Enter to open CentreWare IS. Note: If you don’t know your printer’s IP address, see Viewing the Printer IP Address: on page 42. 3. Click the Scan tab. 4. In the Scan window on the left, click Folder. 5. In the Folder window, click on your folder.
Scanning 5. In the Folder window, click on the folder. For a Private Folder, in the Folder Passcode window, type the password, then click Apply. 6. The Folder: List of Files window contains your scanned image or images. 7. Click the checkbox to the left of the file you wish to delete. 8. Click Delete in the upper right hand corner of the file list window.
Setting Scan Options Setting Scan Options The scanning features in your printer use templates that define the scan settings and destination for the image. To change any of the scan settings, use the four groups at the bottom of the touch screen: • Color Scanning • 2-Sided Scanning • Original Type • Scan Presets Scan settings apply to Network Scanning, Scan to E-Mail and Scan to PC. To change the scan settings: 1. On the printer control panel, press the Services button. 2.
Scanning To use Advanced Settings: 1. On the printer control panel, press the Services button. 2. On the printer touch screen, touch Network Scanning, then touch the Advanced Settings tab. Then touch the desired setting. Setting Use Image Options Choose: from Lightness/Darkness or Sharpness Image Enhancement Choose from: Auto Suppression or Contrast Resolution Choose from: 200 dpi to 600 dpi.
Setting Scan Options To use Filing Options: 1. On the printer control panel, press the Services button. 2. On the printer touch screen, touch Network Scanning, then touch the Filing Options tab. Then touch the desired setting. Setting Use File Name Enter a filename using the touch screen keyboard.
Scanning 150 WorkCentre 7425/7428/7435 User Guide
Maintenance 8 This chapter includes: • Maintenance and Cleaning on page 152 • Ordering Supplies on page 189 151
Maintenance Maintenance and Cleaning This section includes: • General Precautions on page 152 • Locating the Serial Number on page 153 • Usage Counters on page 153 • Cleaning the Printer on page 154 • Replacing the Toner Cartridges on page 159 • Replacing the Waste Toner Container on page 161 • Replacing the Drum Cartridges on page 164 • Replacing the Fuser Assembly on page 168 • Replacing the Transfer Belt Cleaner on page 170 • Replacing the Transfer Roller on page 173 • Emptying the Hole Punch Waste Cont
Maintenance and Cleaning Locating the Serial Number When ordering supplies or contacting Xerox for assistance, you will be asked to provide your printer serial number. The serial number is located on the printer frame. Open Cover A on the left side of the printer. The serial number is located on the left hand side. The serial number can also be found using the printer’s control panel. 1. On the printer’s control panel, press Machine Status. 2. The Machine Information tab displays by default.
Maintenance Cleaning the Printer • • • • Cleaning the Document Glass and Document Cover on page 154 Cleaning the Exterior on page 154 Cleaning the Document Feeder Rollers on page 155 Cleaning the Printhead Lenses on page 155 Cleaning the Document Glass and Document Cover To ensure optimum print quality, clean the document glass regularly. This helps avoid output with streaks, smears, and other marks that transfer from the glass while scanning documents.
Cleaning the Printer Use a lightly dampened cloth to clean the outside of the document feeder, output trays, paper trays and outside areas of your printer. wc74xx-072 Cleaning the Document Feeder Rollers Dirt on the document feeder rollers can cause paper jams or deteriorate print quality. For best performance, clean the document feeder rollers once a month. 1. Lift the lever and open the top cover of the document feeder. wc74xx-028 2.
Maintenance 1. Open the printer’s front cover. wc74xx-074 2. Turn the orange lever to the left. wc74xx-075 3. Pull the drum cartridge cover down until it clicks into the open position.
Cleaning the Printer 4. Each of the four printheads has its own cleaning tool. Slowly pull the printhead lens cleaner out until the three dots are visible. Note: The printhead lens cleaner does not detach from the printer. wc74xx-077 5. Slowly push the printhead lens cleaner back into the printhead until it stops. wc74xx-078 6. Repeat Steps 4 and 5 for each printhead. 7. Close the drum cartridge cover.
Maintenance 8. Turn the orange lever to the right to return it to the locked position. wc74xx-079 9. Close the printer front cover.
Replacing the Toner Cartridges Replacing the Toner Cartridges The printer will display a message on the touch screen when a toner cartridge needs to be replaced. Caution: Do not perform this procedure when the printer is copying or printing. 1. Open the printer front cover. wc74xx-074 2. Place your fingers under the lip of the toner cartridge, then pull the toner cartridge straight out of the printer.
Maintenance 3. Remove the new toner cartridge from the packaging. Tilt the cartridge up and down, then left and right ten times. wc74xx-145 4. Hold the new toner cartridge with the arrow facing up, then push the cartridge in slowly until it stops. wc74xx-144 5. Push gently on the toner cartridge to ensure it is seated. wc74xx-147 6. Close the printer front cover.
Replacing the Waste Toner Container Replacing the Waste Toner Container The printer will display a message on the touch screen when the waste toner container needs to be replaced. When replacing the waste toner container, you should also clean the printhead lenses. See Cleaning the Printhead Lenses on page 155. Caution: Do not perform this procedure when the printer is copying or printing. Caution: Spread paper on the floor to catch possible toner spills.
Maintenance 3. Pull the used waste toner container out slowly while supporting it with your left hand. wc74xx-149 4. Place the used waste toner container in the plastic bag, then seal it firmly using the zipper. wc74xx-150 5. Place the used waste toner container in the empty box.
Replacing the Waste Toner Container 6. Hold the left side of the new waste toner container and slide it into the printer until it clicks. wc74xx-152 7. Clean the printhead lenses. See Cleaning the Printhead Lenses on page 155.
Maintenance Replacing the Drum Cartridges The printer will display a message on the touch screen when a drum cartridge needs to be replaced. Caution: Do not perform this procedure when the printer is copying or printing. Note: Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting. Do not touch or scratch the surface of the drum. Note: Open the printer front cover. wc74xx-074 1. Remove the new drum cartridge from the packaging. Retain the packaging. 2.
Replacing the Drum Cartridges 4. Grip the orange handle of the drum cartridge as shown and pull the drum cartridge straight out of the printer. Place the used drum cartridge in the plastic bag and place in the box. Warning: Do not touch any toner adhering to the drum cartridge. Note: To return the used drum cartridge for recycling, follow the instructions included with the new cartridge. If the instructions or shipping label are not available, go to www.xerox.com/gwa for additional information.
Maintenance 9. Hold the shield and push the cartridge into the printer using the orange handle. wc74xx-156 10. Continue pushing the orange handle until it stops. wc74xx-157 11. Carefully remove the protective shield. 12. Push the drum cartridge until it stops.
Replacing the Drum Cartridges 13. Close the drum cartridge cover. wc74xx-080 14. Turn the orange lever to the right to return it to the locked position. wc74xx-079 15. Close the printer front cover. 16. Dispose of the protective shield and tape as normal office waste.
Maintenance Replacing the Fuser Assembly The printer will display a message on the touch screen when the fuser assembly needs to be replaced. Caution: Do not perform this procedure when the printer is copying or printing. 1. Power the printer OFF using the power switch located on the front, ride side, below control panel. 2. Open Tray 5 (Bypass) (1). While lifting up the release lever, open the top left cover (2). 2 1 wc74xx-01 Warning: The fuser assembly is hot during normal operation.
Replacing the Fuser Assembly 4. Using the black grip handles on either side of the fuser assembly, pull the fuser assembly straight out of the printer. wc74xx-173 Note: To return the used fuser assembly for recycling, use the prepaid return label included with the new fuser assembly. Use the box from the new fuser assembly for the return. For more information on returning a used fuser assembly, visit www.xerox.com/gwa. 5. Remove the new fuser assembly from the packaging.
Maintenance Replacing the Transfer Belt Cleaner The printer will display a message on the touch screen when the transfer belt cleaner needs to be replaced. Caution: Do not perform this procedure when the printer is copying or printing. 1. Remove the new transfer belt cleaner from the packaging. Retain the packaging. 2. Open the printer front cover. wc74xx-074 3. Turn the orange lever to the right to unlock the belt cleaner. wc74xx-164 4. Turn the orange knob counterclockwise until it releases.
Replacing the Transfer Belt Cleaner 5. Pull the transfer belt cleaner straight out of the printer. Warning: Do not touch any toner adhering to the transfer belt cleaner. Do not tilt the transfer belt cleaner or toner may spill. wc74xx-166 6. Place the used transfer belt cleaner in the plastic bag. Note: For information on returning a used transfer belt cleaner, visit www.xerox.com/gwa. wc74xx-167 7. Remove the protective cover from the new transfer belt cleaner.
Maintenance 8. Support the new transfer belt cleaner with your left hand and slide it straight into the opening until it stops. wc74xx-168 9. Push the orange knob in, then turn it clockwise until snug. wc74xx-169 10. Turn the orange lever to the left to lock the belt cleaner. wc74xx-170 11. Close the printer front cover.
Replacing the Transfer Roller Replacing the Transfer Roller Caution: Do not perform this procedure when the printer is copying or printing. 1. Open Tray 5 (Bypass) (1). While lifting up the release lever, open the top left cover (2). 2 1 wc74xx-01 Warning: The fuser is hot during normal operation. To avoid potential personal injury, wait 40 minutes for the fuser to cool before proceeding. wc74xx-206 2. Remove the new transfer roller from the packaging. Retain the packaging.
Maintenance 3. Push the orange lever in the direction shown. wc74xx-178 4. Lift the used transfer roller out of the printer. 5. Do not touch any toner adhering to the transfer roller. wc74xx-179 6. Place the used transfer roller in the plastic bag.
Replacing the Transfer Roller 7. Place the new transfer roller in the printer as shown. Press down until the transfer roller clicks into place. 2 1 3 wc74xx-180 8. Remove the protective cover from the transfer roller. wc74xx-181 9. Close the side cover.
Maintenance Emptying the Hole Punch Waste Container If your printer has the optional Office LX Finisher with Booklet Maker option, or the optional Professional Finisher, you will be alerted by a message on the printer control panel when the hole punch waste container is full and needs to be emptied.
Emptying the Hole Punch Waste Container 3. Empty the container. wc74xx-083 4. Insert the container and slide it all the way into the finisher. wc74xx-084 5. Close the finisher front transport cover, then close the top cover. Professional Finisher Hole Punch Waste Container Warning: Do not perform this procedure when the printer is copying or printing. 1. Open the finisher front door.
Maintenance 2. Pull out the waste container at R4. wc74xx-085 3. Empty the container. wc74xx-086 4. Insert the container all the way into the finisher. wc74xx-087 5. Close the finisher front door.
Installing Staples Installing Staples If your printer has the optional Integrated Finisher, optional Office LX Finisher with Booklet Maker option, or the optional Professional Finisher, you will be alerted by a message on the printer control panel when a staple cartridge is empty and needs to be replaced.
Maintenance 3. Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). 2 1 1 wc74xx-090 4. Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). 2 1 wc74xx-091 5. Insert the staple cartridge into the finisher. wc74xx-092 6. Close the finisher front cover.
Installing Staples Main Staple Replacement for Office LX Finisher Warning: Do not perform this procedure when the printer is copying or printing. 1. Open the finisher front cover. wc74xx-093 2. The staple cartridge holder is located inside the finisher cabinet. Pull the staple cartridge holder toward you until it stops. 3. Hold the staple cartridge by lever R1 and push the staple cartridge holder to the right. wc74xx-094 4.
Maintenance 5. Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2). 2 1 1 wc74xx-090 6. Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). 2 1 wc74xx-091 7. Grip the staple cartridge holder by the orange tabs and insert it into the finisher until it clicks. wc74xx-096 8. Close the finisher front cover.
Installing Staples Booklet Maker Staple Replacement for Office Finisher LX Warning: Do not perform this procedure when the printer is copying or printing. 1. Open the finisher side cover. wc74xx-097 2. If the staple cartridges are not visible, grip the vertical panels at the left and right of the opening and gently slide them to the center until they stop. wc74xx-217 3. Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher.
Maintenance 4. Hold the tabs on both sides of the new staple cartridge and insert it into the original position in the finisher. Note: If you have trouble inserting the cartridge, make sure the staples in the cartridge are positioned correctly in the cartridge. wc74xx-099 Note: The Booklet Maker uses two staple cartridges. Booklet stapling requires that both staple cartridges contain staples. 5. Repeat Steps 2 and 3 for the other staple cartridge. 6. Close the side cover of the finisher.
Installing Staples 2. Hold the staple cartridge unit by orange lever R1 and push it to the right. (R1) wc74xx-100 3. Grip the staple cartridge by the orange tabs and remove it by pulling it firmly toward you. wc74xx-101 4. Pinch both sides of the staple case (1) and remove the staple case from the cartridge (2).
Maintenance 5. Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). 2 1 wc74xx-091 6. Grip the staple cartridge by the orange tabs and insert it into the staple cartridge unit until it clicks. wc74xx-102 7. Close the finisher front door. Booklet Staple Replacement for the Professional Finisher Note: The Professional Finisher uses two staple cartridges labeled R2 and R3.
Installing Staples 2. While squeezing orange levers R2 and R3 together (1), pull the staple cartridge unit out of the finisher until it stops (2). Note: The staple cartridge unit does not detach from the finisher. 1 2 wc74xx-104 3. Grip the orange tabs on both sides of the staple cartridge. wc74xx-105 4. While gripping the orange tabs of the staple cartridge, rotate it in the direction shown.
Maintenance 5. Lift the staple cartridge out of the staple cartridge unit. wc74xx-107 6. Push the new staple cartridge into the staple cartridge unit. wc74xx-124 7. Repeat Steps 3 through 6 for the other staple cartridge. 8. Return the staple cartridge unit to its original position. wc74xx-125 9. Close the finisher front door.
Ordering Supplies Ordering Supplies This section includes: • Consumables on page 189 • Routine Maintenance Items on page 189 • When to Order Supplies on page 189 • Recycling Supplies on page 190 Certain consumables and routine maintenance items need to be ordered occasionally. Each supply item includes installation instructions. Consumables Genuine Xerox Toner Cartridges (Cyan, Magenta, Yellow and Black). Note: Each toner cartridge includes installation instructions on the box.
Maintenance Order supplies from your local reseller or from the Xerox Supplies website at: www.xerox.com/office/WC7425_WC7428_WC7435supplies. Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
Troubleshooting 9 This chapter includes: • Fault Messages on page 192 • General Troubleshooting on page 193 • Clearing Paper Jams on page 196 • Clearing Staple Jams on page 224 • Copy/Scan Problems on page 233 • Fax Problems on page 234 • Getting Help on page 237 191
Troubleshooting Fault Messages The printer is capable of detecting problems and providing information about the problem so that you can take action to correct it. If the printer detects a problem (a fault), it displays a message on the top left of the touch screen display. To see a list of the fault messages that have been displayed on your printer: On the printer’s control panel, press the Machine Status button. 1. On the touch screen, touch the Faults tab. 2.
General Troubleshooting General Troubleshooting This section contains procedures to help you locate and resolve problems. Some problems can be resolved by simply restarting the printer. To restart the printer: 1. Locate the ON/OFF switch on the front of the printer below the control panel. 2. Turn the switch OFF, wait 20 seconds, and turn the switch back ON. If the problem is not resolved by restarting the printer, see the table in this chapter that best describes the problem.
Troubleshooting Printing Takes Too Long Probable Causes Solutions The printer is set to a slower printing mode (for example, heavyweight stock or transparency). It takes more time to print with special media. When using regular paper, make sure that the media type is set properly in the driver and at the printer’s control panel. The printer is in ENERGY SAVE mode. It takes time for printing to start in power saving mode. The job is very complex. Wait. No action needed.
General Troubleshooting Printer Is Making Unusual Noises Probable Causes Solutions The printer is not level. Place the printer on a flat, hard, level surface. The tray is not installed correctly. Open and close the tray you are printing from. There is an obstruction or debris inside the printer. Turn off the printer and remove the obstruction or debris. If you cannot remove it, contact your local Xerox service representative.
Troubleshooting Clearing Paper Jams This section includes: • Clearing Paper Jams in Tray 1, Tray 2, Tray 3 or Tray 4 on page 196 • Clearing Paper Jams in Tray 5 (Bypass) on page 197 • Clearing Jams in Top Left Cover A on page 198 • Clearing Paper Jams in Bottom Left Cover C on page 199 • Clearing Paper Jams in Bottom Left Cover D on page 200 • Clearing Paper Jams in Duplex Unit B on page 202 • Clearing Jams in the Document Feeder on page 203 • Clearing Paper Jams in the Integrated Finisher on page 205 • Cl
Clearing Paper Jams 3. Remove the paper from the tray. 4. If the paper is torn, remove the tray completely and check inside the printer for torn pieces of paper. wc74xx-014 5. Reload the tray with undamaged paper, then push the tray in until it stops. 6. On the printer touch screen, touch Confirm. Clearing Paper Jams in Tray 5 (Bypass) 1. Remove the jammed paper from the tray. Check the paper feed entrance where the tray connects to the printer to make sure it’s clear. wc74xx-110 2.
Troubleshooting Clearing Jams in Top Left Cover A 1. Remove paper from the Top Left Tray, then fold the tray up. wc74xx-033 2. Open Tray 5 (Bypass) (1). While lifting up the release lever (2), open the top left cover (3). 2 3 1 wc74xx-032 Warning: The area around the fuser may be hot. Use caution to avoid injury. Note: Do not touch the transfer belt. This could reduce image quality or damage the transfer belt. Do not touch the transfer roller. This could reduce image quality. wc74xx-113 3.
Clearing Paper Jams 4. Toner may adhere to the transfer roller. This will not affect print quality. wc74xx-034 5. Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the printer. wc74xx-035 6. If paper is jammed in the fuser, pull the green lever at A1, then carefully remove the paper. Return the green lever to its normal position. 7. Close the top left cover, then close Tray 5 (Bypass). Clearing Paper Jams in Bottom Left Cover C 1.
Troubleshooting 2. Remove the jammed paper. If the paper is torn, be sure to remove all torn pieces. Note: If paper is jammed in the upper position, you may need to look inside the printer to see it. wc74xx-038 3. Close the left bottom cover. Clearing Paper Jams in Bottom Left Cover D 1. Remove paper from the Top Left Tray, then fold the tray up.
Clearing Paper Jams 2. Open Tray 5 (Bypass) (1). While lifting up the release lever (2), open the top left cover (3). 2 3 1 wc74xx-032 Warning: The area around the fuser may be hot. Use caution to avoid injury. Note: Do not touch the transfer belt. This could reduce image quality or damage the transfer belt. Do not touch the transfer roller. This could reduce image quality. wc74xx-206 3. Lift the lever up to open top left cover D.
Troubleshooting 4. Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the printer. wc74xx-01 5. Close the top left cover D. 6. Close the top left cover, then close Tray 5 (Bypass). Clearing Paper Jams in Duplex Unit B 1. Open Tray 5 (Bypass), then lift up the lever and open the duplex unit cover. 2 3 1 wc74xx-039 2. Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the printer.
Clearing Paper Jams 3. Close the duplex unit cover, then close Tray 5 (Bypass). 1 2 wc74xx-041 Clearing Jams in the Document Feeder 1. Lift the lever and open the top cover of the document feeder. wc74xx-028 2. If the original is not caught in the entry to the document feeder, pull the original straight out in the direction shown.
Troubleshooting 3. If the message on the printer touch screen instructs you to turn the wheel, turn the green wheel in the direction shown to move the original out of the feeder. wc74xx-029 4. If the message on the printer touch screen instructs you to open the inner cover, lift up the lever with the green tab to open the inner cover. 5. Turn the green wheel in the direction shown to move the original out of the feeder. Carefully remove the jammed original. wc74xx-030 6.
Clearing Paper Jams 8. If the original is not visible when the document feeder is opened, lift up the document feeder tray, then remove the paper. wc74xx-031 9. Lower the document feeder tray. 10. If the original is not wrinkled or torn, load it into the feeder again following the instructions on the touch screen. Note: After clearing a document feeder jam, reload the entire document, including the pages already scanned. The printer will automatically skip the scanned pages and scan the remaining pages.
Troubleshooting Clearing Paper Jams in the Office LX Finisher Paper Jams under the Top Cover 1. Pull up the lever on the top cover. wc74xx-019 2. The top cover opens. wc74xx-020 3. Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the printer. wc74xx-021 4. Close the top cover of the finisher.
Clearing Paper Jams Paper Jams under the Center Tray 1. Lift to open the cover. Note: The cover is hinged and cannot be removed from the printer. wc74xx-018 2. Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the printer. 3. Close the cover. Clearing Paper Jams in the Professional Finisher The Professional Finisher is available with an optional Booklet Maker. The same paper jam clearing procedures can be used with either version of the finisher.
Troubleshooting Paper Jams in the Center Tray 1. If the paper is jammed at the exit to the center output tray, carefully pull the paper in the direction shown. wc74xx-044 2. Open the finisher transport cover, then close it. wc74xx-045 Paper Jams in the Finisher Transport 1. Open the finisher transport cover.
Clearing Paper Jams 2. Remove the jammed paper. wc74xx-047 3. If no paper is visible, turn green knob 1 in the direction shown and carefully pull out the jammed paper. wc74xx-048 4. Close the finisher transport cover. Paper Jams at 2a in the Finisher 1. If the paper is visible at the output tray exit, carefully remove the paper by pulling it in the direction shown.
Troubleshooting 2. Open the front door of the finisher. wc74xx-043 3. Move green lever 2a to the right. wc74xx-050 4. Remove the jammed paper. . wc74xx-051 5. Return lever 2a to its original position. 6. Close the front door of the finisher.
Clearing Paper Jams Paper Jams at 2a in the Finisher (Using Knob 2c) 1. If the paper is visible at the output tray exit, carefully remove the paper by pulling it in the direction shown. wc74xx-044 2. Open the front door of the finisher. wc74xx-043 3. Move green lever 2a to the right.
Troubleshooting 4. Turn green knob 2c in the direction shown to release the paper. wc74xx-052 5. Carefully remove the paper. wc74xx-068 6. Return lever 2a to its original position. 7. Close the front door of the finisher. Paper Jams at 2b in the Finisher 1. Open the front door of the finisher.
Clearing Paper Jams 2. Move green lever 2b to the right, then remove the paper. 2b wc74xx-053 3. Return lever 2b to its original position. 4. Close the front door of the finisher. Paper Jams at 2b in the Finisher (Using Knob 2c) 1. Open the front door of the finisher. wc74xx-043 2. Move green lever 2b to the right.
Troubleshooting 3. Turn green knob 2c in the direction shown to release the paper. wc74xx-120 4. Carefully remove the paper. wc74xx-069 5. Return lever 2b to its original position. 6. Close the front door of the finisher. Paper Jams at 3 in the Finisher 1. Open the front door of the finisher.
Clearing Paper Jams 2. Pull down green lever 3. wc74xx-054 3. Remove the jammed paper. wc74xx-055 4. Return lever 3 to its original position. 5. Close the front door of the finisher. Paper Jams at 5 in the Finisher 1. Open finisher exit cover 5 by lifting upward at green label 5.
Troubleshooting 2. Carefully remove the paper by pulling it in the direction shown. wc74xx-057 3. Return exit cover 5 to its original position. Paper Jams at 4a in the Finisher (with Booklet Maker) 1. Open the front door of the finisher. wc74xx-043 2. Using the green handle, pull out unit 4 until it stops.
Clearing Paper Jams 3. Turn green knob 4a in the direction shown to remove the jammed paper. wc74xx-059 4. Return unit 4 to its original position. 5. Close the front door of the finisher. Paper Jams at 4b in the Finisher (with Booklet Maker) 1. Open the front door of the finisher. wc74xx-043 2. Move green lever 4b to the left.
Troubleshooting 3. If paper is visible, remove the jammed paper by pulling in the direction shown. wc74xx-061 4. Using the green handle, pull out unit 4 until it stops. wc74xx-062 5. Remove the jammed paper from the upper left side and inside of the unit. wc74xx-063 6. Return unit 4 to its original position. 7. Return lever 4 to its original position. 8. Close the front door of the finisher.
Clearing Paper Jams Paper Jams in the Booklet Tray (with Booklet Maker) 1. Open the front door of the finisher. wc74xx-043 2. Turn green knob 4a in the direction shown to release the jammed paper. wc74xx-064 3. Remove the jammed paper by pulling in the direction shown. wc74xx-065 4. Close the front door of the finisher. Solving Problems with Paper Jams The printer is designed to function with minimal paper jams using Xerox supported media types only.
Troubleshooting The Printer Pulls Multiple Sheets Together Probable Causes Solutions The paper tray is too full. Remove some of the paper. Do not load paper past fill line. The front edges of the paper are not even. Remove the media, align the front edges, and then reload it. The media is moist from humidity. Remove the media from the tray, and replace it with new dry media. Too much static electricity is present. Try a new ream of paper. Do not fan transparencies before loading in tray.
Clearing Paper Jams Duplex Unit Jams Probable Causes Solutions Unsupported media (wrong size, thickness, type, etc.) is being used. Use only Xerox-approved media. See Supported Media on page 45. Recheck the media path inside the duplex unit and make sure that you have removed all of the jammed paper. Plain paper, recycled paper, bond, letterhead, heavyweight, pre-printed, gloss, and gloss reload can be auto duplexed if the media type is set properly in the driver.
Troubleshooting Probable Causes Solutions The media is moist from humidity. Remove the moist media and replace it with new, dry media. Unsupported media (wrong size, thickness, type, etc.) is being used. Custom-sized media, envelopes, labels, heavyweight stock, or transparencies can only be loaded in Tray 5 (Bypass). Special media must be loaded in Tray 5 (Bypass) only. Ensure that custom cut media is the correct size. Slight errors in cutting can result in jams. Use Xerox-approved media.
Clearing Paper Jams Minimizing Paper Jams This section provides information to aid you in minimizing paper jams. Make sure to: • Use only supported media. For more information see Supported Media on page 45. • Set the tray settings to the loaded media size and type. • Load the media flat, especially on the leading edge. • Locate the printer on a hard, flat, level surface. • Store media in a dry location. • Remove transparencies from the output tray immediately after printing.
Troubleshooting Clearing Staple Jams This section includes: • Clearing Staple Jams in the Integrated Finisher on page 224 • Clearing Main Staple Jams in the Office LX Finisher on page 226 • Clearing Main Staple Jams in the Professional Finisher on page 228 • Clearing Booklet Staple Jams in the Professional Finisher on page 230 Clearing Staple Jams in the Integrated Finisher Warning: Do not perform this procedure when the printer is copying or printing. 1. Open the finisher front cover. wc74xx-088 2.
Clearing Staple Jams 3. Open the staple cartridge clamp by pulling firmly in the direction shown. wc74xx-121 4. Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2). Warning: The points of the jammed staples are sharp. Remove the jammed staples carefully. 2 1 wc74xx-122 5. Insert the staple cartridge into the finisher. wc74xx-092 6. Close the finisher front cover.
Troubleshooting Clearing Main Staple Jams in the Office LX Finisher Warning: Do not perform this procedure when the printer is copying or printing. 1. Open the finisher front cover. wc74xx-093 2. The staple cartridge holder is located inside the finisher cabinet. Pull the staple cartridge holder toward you until it stops. 3. Hold the staple cartridge by lever R1 and push the staple cartridge holder to the right. wc74xx-094 4.
Clearing Staple Jams 5. Open the staple cartridge clamp by pulling firmly in the direction shown. wc74xx-121 6. Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2). Warning: The points of the jammed staples are sharp. Remove the jammed staples carefully. 2 1 wc74xx-122 7. Grip the staple cartridge holder by the orange tabs and insert it into the finisher until it clicks. wc74xx-096 8. Close the finisher front cover.
Troubleshooting Clearing Main Staple Jams in the Professional Finisher Warning: Do not perform this procedure when the printer is copying or printing. 1. Open the finisher front door. wc74xx-043 2. Hold the staple cartridge unit by orange lever R1 and push it to the right. (R1) wc74xx-100 3. Grip the staple cartridge by the orange tabs and remove it by pulling it firmly toward you. Check inside the finisher for any loose staples and remove them.
Clearing Staple Jams 4. Open the staple cartridge clamp by pulling firmly in the direction shown. wc74xx-121 5. Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the locked position (2). Warning: The points of the jammed staples are sharp. Remove the jammed staples carefully. 2 1 wc74xx-122 6. Grip the staple cartridge by the orange tabs and insert it into the staple cartridge unit until it clicks. wc74xx-102 7. Close the finisher front door.
Troubleshooting Clearing Booklet Staple Jams in the Professional Finisher The Professional Finisher uses two staple cartridges labeled R2 and R3. Booklet stapling requires that both staple cartridges be free of jammed staples. Warning: Do not perform this procedure when the printer is copying or printing. 1. Open the finisher front door. wc74xx-043 2. While squeezing orange levers R2 and R3 together (1), pull the staple cartridge unit out of the finisher until it stops (2).
Clearing Staple Jams 4. While gripping the orange tabs of the staple cartridge, rotate it in the direction shown. wc74xx-106 5. Lift the staple cartridge out of the staple cartridge unit. wc74xx-107 6. Remove the jammed staples by pulling them in the direction shown. Warning: The points of the jammed staples are sharp. Remove the jammed staples carefully. wc74xx-123 7. Push the staple cartridge into the staple cartridge unit.
Troubleshooting 8. Return the staple cartridge unit to its original position. wc74xx-125 9. If no jammed staples were found, repeat Steps 3 through 6 for the other staple cartridge. 10. Close the finisher front door.
Copy/Scan Problems Copy/Scan Problems When the copy or scan quality is poor, choose the closest symptom from the following table to correct the problem. If the quality does not improve after carrying out the appropriate action, contact Xerox Customer Support or your reseller. Symptom Solutions Lines or streaks only present in copies made from the document feeder There is debris on the document glass. When scanning, the paper from the document feeder passes over the debris creating lines or streaks.
Troubleshooting Fax Problems If the fax cannot be sent correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be sent correctly, even after performing the described operations, contact your service representative.
Fax Problems Problems Sending Faxes Symptom Cause Solution The document is not scanned. The document is too thick, too thin, or too small. Use the document glass to send the fax. The document is scanned at an angle. The document guides are not adjusted to the width of the document. Slide the document guides to fit the width of the document. The fax received by the recipient is blurry. The document is incorrectly positioned. Position the document correctly. The document glass is dirty.
Troubleshooting Problems Receiving Faxes Symptom Cause Solution The received fax is blank. There may be a problem with the telephone connection or with the caller’s fax machine. Check that the printer can make clean copies. If it can, have the caller send the fax again. The caller may have loaded the pages backward. Contact the caller. The printer answers the call, but will not accept incoming data. Not enough memory If the job contains several graphics, the printer might not have enough memory.
Getting Help Getting Help This section includes: • Control Panel Messages on page 237 • Fax and Scan Alerts on page 237 • Online Support Assistant on page 237 • Weblinks on page 237 Control Panel Messages Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem.
Troubleshooting Resource Link A resource for tools and information, such as printing templates, helpful tips, and customized features to meet your individual needs www.xerox.com/office/businessresourcecenter Local sales and support center www.xerox.com/office/worldcontacts Printer registration www.xerox.com/office/register Material Safety Data Sheets identify materials, and provide information on safely handling and storing hazardous materials www.xerox.com/msds (U.S. and Canada) www.xerox.
Product Specifications A This chapter includes: • Physical Specifications on page 240 • Environmental Specifications on page 242 • Electrical Specifications on page 243 • Performance Specifications on page 244 • Controller Specifications on page 245 For media specifications and capacities, see Supported Media on page 45.
Product Specifications Physical Specifications Base Unit • • • Width: 1129 mm (44.4 in.) Depth: 679 mm (26.7 in.) Weight: 101 kg (222 lb.) Clearance Requirements: Base Unit 10.0 cm (3.9 in.) 30.7 cm (12.1 in.) 206.7 cm (81.4 in.) 128.9 cm (50.7 in.) 240 WorkCentre 7425/7428/7435 User Guide 177.8 cm (70.0 in.) 90.6 cm (35.7 in.
Physical Specifications Clearance Requirements: Base Unit with Office Finisher LX 10.0 cm (3.9 in.) 206.7 cm (81.4 in.) 128.9 cm (50.7 in.) 235.6 cm (92.0 in.) 90.6 cm (35.7 in.) 88.5 cm (34.8 in.
Product Specifications Environmental Specifications Temperature • Operating: 10° to 28° C / 50° to 82° F Relative Humidity • Operating: 15% to 85% (non-condensing) 242 WorkCentre 7425/7428/7435 User Guide
Electrical Specifications Electrical Specifications Operating Voltage/Frequency • • 110-127 V, 50/60 Hz 220-240 V, 50/60 Hz Maximum Power Consumption • • 110-127 V: 12A 220-240 V: 10A USA ENERGY STAR Qualified Product As an ENERGY STAR partner, Xerox Corporation has determined that the basic configuration of this product meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.
Product Specifications Performance Specifications Resolution Maximum Resolution: 1200 x 2400 dpi Print Speed WorkCentre 7425 Color: 20 ppm (duplex: 20 ppm); Black: 25 ppm (duplex: 25 ppm) for 8.5x11”/A4, 18 lb.–28 lb. (64 gsm–105 gsm) paper WorkCentre 7428 Color: 28 ppm (duplex: 28 ppm); Black: 28 ppm (duplex: 28 ppm) for 8.5x11”/A4, 18 lb.–28 lb. (64 gsm–105 gsm) paper WorkCentre 7435 Color: 35 ppm (duplex: 35 ppm); Black: 35 ppm (duplex: 35 ppm) for 8.5x11”/A4, 18 lb.–28 lb.
Controller Specifications Controller Specifications Controller 667 MHz processor Memory 1.5 GB Standard Interfaces Ethernet 10/100Base-TX Universal Serial Bus (USB 2.
Product Specifications 246 WorkCentre 7425/7428/7435 User Guide
Regulatory Information B This chapter includes: • Basic Regulations on page 248 • Copy Regulations on page 250 • Fax Regulations on page 253 247
Regulatory Information Basic Regulations Xerox has tested this product to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this product in a typical office environment. United States (FCC Regulations) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Basic Regulations European Union Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Regulatory Information Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1.
Copy Regulations 8. Draft Registration Cards. 9. Selective Service Induction papers that bear any of the following Registrant’s information: • Earnings or Income • Court Record • Physical or mental condition • Dependency Status • Previous military service Exception: United States military discharge certificates may be copied. 10. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of the various Federal Departments, such as FBI, Treasure, etc.
Regulatory Information 8. Documents, registers or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the copy falsely purports to be a certified copy thereof. 9. Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner. The above list is provided for your convenience and assistance, but it is not all-inclusive, and no liability is assumed for its completeness or accuracy.
Fax Regulations Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and t
Regulatory Information The Telephone Company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
Fax Regulations Europe Radio Equipment & Telecommunications Terminal Equipment Directive The Facsimile has been approved in accordance with the Council Decision 1999/5/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network terminal point.
Regulatory Information 8. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. 9. Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment (PC) associated with this device.
Material Safety Data Sheets Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: North America: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.
Regulatory Information 258 WorkCentre 7425/7428/7435 User Guide
Recycling and Disposal C This chapter includes: • All Countries on page 259 • European Union on page 260 • North America on page 262 • Other Countries on page 262 All Countries If you are managing the disposal of your Xerox product, please note that the product contains lamp(s) with mercury, and may contain lead, perchlorate, and other materials whose disposal may be regulated due to environmental considerations.
European Union Some equipment may be used in both a domestic/household and a professional/business application. Domestic/Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste.
Information for Users on Collection and Disposal of Old Equipment and Used Batteries These symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directive 2002/96/EC and 2006/66/EC.
Recycling and Disposal North America Xerox operates an equipment takeback and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment or for recycling and disposal information, contact your local authorities. Other Countries Please contact your local waste authorities and request disposal guidance.
Index Index drum cartridge replacing, 164 E A auditron setup, 33 B before using the printer, 20 billing meters, 32 booklets printing, 71 C CentreWare IS, 42 accessing, 42 managing images at your computer, 144 choosing a network connection, 36 cleaning exterior, 154 color corrections using, 73 connection Ethernet, 36 USB, 37 consumables, 189 control panel, 30 information pages, 32 status messages, 189 warnings, 189 controller specifications, 245 copy/scan problems, 233 copying, 87 customer replaceable p
Index about your printer, 34 resources, 34 web links, 34 information pages, 32 printing, 32 installing printer drivers Windows 2000 or later, 39 IP address viewing, 42 M Macintosh OS X version 10.
Index Windows 2000 or later, 39 printer information on the Web, 34 printer specifications controller, 245 electrical, 243 environmental, 242 performance, 244 physical, 240 printing, 43 black and white, 74 both sides of the paper, 67 cover pages, 76 custom sizes, 82 information pages, 32 job completion notification, 83 mirror images, 81 multiple pages on a single sheet, 70 options Macintosh, 65 Windows, 63 overview, 44 scaling, 78 setting options, 63 special job types, 84 supported media, 45 watermarks, 79
Index transfer roller replacing, 173 transparency separators, 75 troubleshooting, 191 general, 193 paper jams, 196 U USB, 37 W waste toner container replacing, 161 Windows install printer drivers for Windows 2000 or later, 39 Windows networking quick CD-ROM installation Windows 2000 or later, 39 X Xerox Scan Utility scan template setup feature, 134 scan templates, 134 Xerox Welcome Center, 20 266 WorkCentre 7425/7428/7435 User Guide
