Operation Manual

I submitted a print job from my Apple device to a Xerox
®
device via
AirPrint, but I am getting a message on my Apple device that says
“Check the printer for errors.” What is going on?
AirPrint provides generic error message handling. The AirPrint message, “Check the printer
for errors,” can correspond to multiple kinds of alerts or faults on the device and often it
will not impact the ability of the Xerox
®
device to print. Select Continue and check the
printer for your output. If your job has not been completed, check the Xerox
®
device for
errors.
I submitted a print job from my Apple device to a Xerox
®
device via
AirPrint, but I am getting a message on my Apple device that says
“Printer out of paper.” My job still prints – why is this happening?
AirPrint provides generic error message handling. The AirPrint message, “Printer out of
paper,” can correspond to multiple kinds of paper alerts on the device and often it will not
impact the ability of the Xerox
®
device to print. The message may be alerting you that one
tray is out of paper but other trays may be available to complete the job. Select Continue /
Cancel and check the printer for your output. If your job has not been completed, check
the Xerox
®
device for errors.
I only see a few printer configuration features in the AirPrint dialog.
Why?
Currently Apple is only providing a limited subset of printer configuration features from
within iOS. As the AirPrint feature evolves, you can expect to see additional device settings
and capabilities within the print dialogs. For the time being, only a small number of printer
configurations are available.
I’m looking for AirPrint jobs in my Xerox
®
device accounting records, but
I don’t see any. Why not?
All AirPrint jobs are passed across the IPP protocol and do not contain specific information
identifying them as “AirPrint” jobs. The Xerox
®
job accounting and tracking tools will all
see IPP job information but currently there is no capability to specifically track AirPrint
jobs.