User's Manual

Contents
WorkCentre 7220/7225 Multifunction Printer 7
User Guide
Routine Maintenance ................................................................................................................................................ 177
Replacing Staple Cartridges ............................................................................................................................ 177
Emptying the Hole Punch Waste Container ............................................................................................. 181
Billing and Usage Information .............................................................................................................................. 183
Ordering Supplies ........................................................................................................................................................ 184
Locating the Serial Number ............................................................................................................................ 184
Consumables ........................................................................................................................................................ 184
Routine Maintenance Items ........................................................................................................................... 184
Other Supplies ...................................................................................................................................................... 184
When to Order Supplies .................................................................................................................................... 185
Viewing Printer Supply Status ........................................................................................................................ 185
Recycling Supplies ............................................................................................................................................... 185
Moving the Printer ...................................................................................................................................................... 186
10 Troubleshooting 187
General Troubleshooting ......................................................................................................................................... 188
Printer Has Two Power Switches ................................................................................................................... 188
Restarting the Printer ........................................................................................................................................ 189
Printer Does Not Turn On ................................................................................................................................. 189
Printer Resets or Turns Off Frequently ........................................................................................................ 189
Printing Takes Too Long ................................................................................................................................... 190
Document Fails to Print .................................................................................................................................... 191
Document Prints from Wrong Tray .............................................................................................................. 192
Printer is Making Unusual Noises.................................................................................................................. 192
Automatic 2-Sided Printing Problems ......................................................................................................... 192
Date and Time Are Incorrect .......................................................................................................................... 193
S
canner Errors ....................................................................................................................................................... 194
Jams ................................................................................................................................................................................. 195
Clearing Paper Jams .......................................................................................................................................... 196
Clearing Jams in the Office Finisher LX ...................................................................................................... 209
Minimizing Paper Jams ..................................................................................................................................... 210
Troubleshooting Paper Jams .......................................................................................................................... 212
Clearing Staple Jams ......................................................................................................................................... 215
Clearing Hole Punch Jams ............................................................................................................................... 219
Print-Quality Problems .............................................................................................................................................. 220
Controlling Print Quality ................................................................................................................................... 220
Troubleshooting Print-Quality Problems .................................................................................................... 223
Copy and Scan Problems.......................................................................................................................................... 228
Fax Problems ................................................................................................................................................................ 229
Problems Sending Faxes ................................................................................................................................... 229
Problems Receiving Faxes ................................................................................................................................ 230
Getting Help .................................................................................................................................................................. 231
Control Panel Messages ................................................................................................................................... 231
Using the Integrated Troubleshooting Tools ........................................................................................... 232
More Information ............................................................................................................................................... 234
A Specifications 235