User's Manual
Troubleshooting 
214  WorkCentre 7220/7225 Multifunction Printer 
  User Guide 
Jams During Automatic 2-Sided Printing 
Probable Causes  Solutions 
Using paper of the wrong size, thickness, or 
type. 
Use paper of the correct size, thickness, or type. For details, see 
Supported Paper Sizes and Weights for Automatic 2-Sided Printing 
on page 53. 
Paper type is set incorrectly in the print driver.  Ensure that the paper type is set correctly in the driver and that the 
paper is loaded in the correct tray. For details, see Supported Paper 
on page 50. 
Paper is loaded in the wrong tray.  The paper must be loaded in the correct tray. For details, see 
Supported Paper on page 50. 
Tray is loaded with mixed paper.  Load the tray with only one type and size of paper. 










