User's Manual

Troubleshooting
WorkCentre 6605 Color Multifunction Printer 257
User Guide
Copy and Scan Problems
If the copy or scan quality is poor, refer to the following table.
Symptoms Solutions
Lines or streaks only present in copies
made from the document feeder.
There is debris on the document glass. When scanning, the
paper from the document feeder passes over the debris creating
lines or streaks. Clean all glass surfaces with a lint-free cloth.
Spots present in copies taken from the
document glass.
There is debris on the document glass. When scanning, the
debris creates a spot on the image. Clean all glass surfaces with
a lint-free cloth.
The reverse side of the original is showing
on the copy or scan.
Turn on Background Suppression.
Image is too light or too dark. • Copy: Use the Image Quality settings to lighten, darken, or
adjust contrast.
• Scan: Use the Advanced Settings Tab to lighten, darken, or
adjust contrast.
Colors are inaccurate. • Copy: Use the Image Quality settings to adjust color balance.
• Scan: Confirm the correct Original Type is set.
If the problem persists, go to www.xerox.com/office/WC6605support for online support information.