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Contents 1 Safety 13 Electrical Safety ................................................................................................................. 14 General Guidelines ...................................................................................................... 14 Power Cord .................................................................................................................. 14 Emergency Turn Off ................................................................................
Contents Connecting to a Computer Using USB ......................................................................... 38 Connecting to a Wired Network .................................................................................... 39 Connecting to a Wireless Network................................................................................ 39 Connecting to a Telephone Line ................................................................................... 49 Configuring Network Settings .........
Contents Configuring LDAP Authentication ................................................................................. 86 Configuring the Host Access List .................................................................................. 86 Configuring IPsec Settings ........................................................................................... 88 Configuring 802.1x Settings .........................................................................................
Contents Paper That Can Damage Your Printer ........................................................................ 113 Paper Storage Guidelines .......................................................................................... 113 Supported Paper Types and Weights ......................................................................... 114 Supported Standard Paper Sizes ...............................................................................
Contents Basic Settings ............................................................................................................ 150 Image-Quality Settings ............................................................................................... 152 Output Adjustments .................................................................................................... 153 Changing the Default Copy Settings ................................................................................
Contents Adjusting the Sharpness ............................................................................................ 176 Adjusting the Contrast ................................................................................................ 177 Specifying the Original Size........................................................................................ 177 Erasing Edges ............................................................................................................
Contents Cleaning the Scanner ................................................................................................. 199 Cleaning the Interior ................................................................................................... 202 Adjustments and Maintenance Procedures ...................................................................... 212 Color Registration ......................................................................................................
Contents Using the Integrated Troubleshooting Tools ............................................................... 261 Online Support Assistant ............................................................................................ 262 Information Pages ...................................................................................................... 262 More Information ........................................................................................................
Contents United States ............................................................................................................. 283 Canada ...................................................................................................................... 284 European Union ......................................................................................................... 285 South Africa ..........................................................................................................
Safety 1 This chapter includes: • Electrical Safety ................................................................................................................... 14 • Operational Safety................................................................................................................ 17 • Maintenance Safety.............................................................................................................. 19 • Printer Symbols ...................................................
Safety Electrical Safety This section includes: • General Guidelines............................................................................................................... 14 • Power Cord .......................................................................................................................... 14 • Emergency Turn Off ............................................................................................................. 15 • Telephone Line Cord .................................
Safety • Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal. WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly. Electrical products can be hazardous if misused. • • • • • • • • Only use an extension cord or power strip designed to handle the electrical current capacity of the printer.
Safety Laser Safety This printer complies with laser product performance standards set by governmental, national, and international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance. WARNING: Use of controls, adjustments, or performance of procedures other than those specified in this manual can result in hazardous radiation exposure.
Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer. Operational Guidelines • • • • • Do not remove any paper trays while the printer is printing. Do not open the doors when the printer is printing.
Safety • • Do not place the printer in locations susceptible to vibrations. For optimum performance, use the printer at the elevations specified in Elevation on page 270. Printer Supplies • • • • • • Use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard. Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
Safety Maintenance Safety • • • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. Do not use aerosol cleaners. Clean with a dry lint-free cloth only. Do not burn any consumables or routine maintenance items. For information on Xerox® supplies recycling programs, go to www.xerox.com/gwa.
Safety Printer Symbols Symbol Description Warning: Indicates a hazard which, if not avoided, could result in death or serious injury. Caution: Indicates a mandatory action to take in order to avoid damage to the property. Hot surface on or in the printer. Use caution to avoid personal injury. Do not burn the item. Do not expose the imaging unit to light for more than 10 minutes. Do not expose the imaging unit to direct sunlight. Do not touch the part or area of the printer.
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox® product and supplies, contact the following customer help lines: United States: 1-800 828-6571 Canada: 1-800 828-6571 Europe: +44 1707 353 434 For product safety information in the United States, go to www.xerox.com/environment. For product safety information in Europe, go to www.xerox.com/environment_europe.
Features 2 This chapter includes: • Parts of the Printer ............................................................................................................... 24 • Energy Saver Mode.............................................................................................................. 28 • Information Pages ................................................................................................................ 29 • Administrative Features ...........................................
Features Parts of the Printer This section includes: • Front View ............................................................................................................................ 24 • Rear View ............................................................................................................................ 25 • Internal Parts ........................................................................................................................ 26 • Control Panel ....................
Features Rear View 1. 2. 3. 4. 5. 6. 7. Duplex Unit Transfer Roller Fuser Power Connector Rear Door Control Board Left Side Door 8. 9. 10. 11. 12. 13.
Features Internal Parts 1. 2. 3. 4. Front Door Toner Cartridges Document Glass Document Cover 5. 6. 7. 8. Duplex Automatic Document Feeder Waste Cartridge Lock Imaging Units Waste Cartridge Control Panel The control panel consists of a touch screen and buttons you press to control the functions available on the printer. The control panel: • Displays the current operating status of the printer. • Provides access to print features. • Provides access to reference materials.
Features • Displays errors and warnings. 1. Services Home button invokes the Services home menu for access to printer features, such as copy, scan, and fax. Touch Screen displays information and provides access to printer functions. Alphanumeric Keypad enters alphanumeric information. Clear All clears previous and changed settings for the current selection. Power Saver enters and exits low-power mode. Stop cancels the current job.
Features Energy Saver Mode You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level. Exiting Energy Saver Mode The printer automatically cancels Energy Saver mode when it receives data from a connected computer. To exit Energy Saver mode manually, press the Power Saver button on the control panel.
Features Information Pages Your printer has a printable set of information pages. These include configuration and font information, demonstration pages, and more. Configuration Report The Configuration Report lists printer information such as default settings, installed options, network settings including IP address, and font settings. Use the information on this page to help you configure network settings for your printer, and to view page counts and system settings. Printing a Configuration Report 1.
Features Administrative Features CentreWare Internet Services CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser. CentreWare Internet Services requires: • A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux environments. • TCP/IP and HTTP enabled in the printer.
Features 1. 2. 3. 4. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings > Network > Ethernet > TCP/IP. Record the IP address from the display. To return to the Services Home menu, press the Services Home button. Finding the IP Address on the Configuration Report 1. 2. 3. At the printer control panel, press the Machine Status button. Touch Information Pages. Touch Configuration, then touch Print.
Features 1. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on page 30. 2. 3. 4. Click the Jobs, Address Book, Properties, or Support tab. Type the administrator user name. Type the password, then type the password again to verify. Meter Readings The Meter Readings menu shows the number of processed print jobs.
Features More Information You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/WC6605docs Recommended Media List United States: www.xerox.com/paper European Union: www.xerox.com/europaper Technical support information for your printer; including online technical support, Online Support Assistant, and driver downloads. www.xerox.
Installation and Setup 3 This chapter includes: • Installation and Setup Overview ........................................................................................... 36 • Selecting a Location for the Printer ....................................................................................... 37 • Connecting the Printer.......................................................................................................... 38 • Configuring Network Settings ......................................
Installation and Setup Installation and Setup Overview Before printing, your computer and the printer must be plugged in, turned on, and connected. Configure the initial settings of the printer, then install the driver software and utilities on your computer. You can connect to your printer directly from your computer using USB, or connect over a network using an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different connection methods.
Installation and Setup Selecting a Location for the Printer 1. Select a dust-free area with temperatures from 10–32°C (50–90°F), and relative humidity 15–85%. Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold room can cause condensation inside the printer, directly interfering with image transfer. 2. Place the printer on a level, solid, non-vibrating surface with adequate strength for the weight of the printer.
Installation and Setup Connecting the Printer This section includes: • Selecting a Connection Method ............................................................................................ 38 • Connecting to a Computer Using USB ................................................................................. 38 • Connecting to a Wired Network ............................................................................................ 39 • Connecting to a Wireless Network..............................
Installation and Setup To connect the printer to the computer using a USB cable: 1. Ensure that the printer is turned off. 2. Connect the B end of a standard A/B USB 2.0 cable to the USB Port on the back of the printer. 3. Attach the power cord and then plug in the printer and turn it on. 4. Connect the A end of the USB cable to the USB Port on the computer. 5. When the Windows Found New Hardware Wizard appears, cancel it. 6. You are ready to install the print drivers.
Installation and Setup 1. Turn off the printer. 2. 3. Remove the packaging from the Wireless Network Adapter. Follow the installation sheet and install the Wireless Network Adapter on the printer. Note: When the Wireless Network Adapter is installed, remove it only as needed and after reading the instructions for removing the Wireless Network Adapter. 4. 40 To enable the Wireless Network Adapter, disconnect the Ethernet cable from the printer.
Installation and Setup 5. Turn on the printer. 6. In the Admin Menu, configure the Wi-Fi Settings. See also: Connecting to a network with a Wi-Fi protected setup on page 43 Connecting to a wireless network using the control panel on page 45 Connecting to a wireless network manually on page 45 Connecting to a wireless network using CentreWare Internet Services on page 46 Removing the Wireless Network Adapter 1. Turn off the printer. 2.
Installation and Setup 3. 4. Locate the plastic latch release on the Wireless Network Adapter protruding through the back of the chassis. Reach into the chassis and push inward, then back on the latch release to remove the Wireless Network Adapter. CAUTION: Do not use force to pull on the Wireless Network Adapter. If the latch is released properly, the adapter pulls out easily. Pulling on the adapter can damage it. 5. 6. 7. Close the left door, then screw in the thumbscrew on the back of the door.
Installation and Setup Connecting to a Network with a Wi-Fi Protected Setup Wi-Fi Protected Setup (WPS) is a network standard for setting up a wireless network. The WPS protocols allow you with no wireless network experience to set up devices in a secure wireless network. With a WPS-certified router, you can use tools in the router and the printer to connect the printer to the network. In order to use the tools, the wireless router must be configured properly and must be compliant with the WPS.
Installation and Setup To connect to a WPS wireless network using the PIN method: Note: Connect and configure the wireless router for the network before you install the printer. 1. At your computer, open the router control panel, then select Add WPS Client. Note: For details, see your router documentation. 2. Select PIN Method. The router control panel opens to a dialog box ready for the PIN number. Note: The following steps can vary with different router manufacturers. 3. 4. 5. 6. 7.
Installation and Setup 3. Record the following information. The network name and passphrase are case sensitive. Ensure that you record them exactly as they appear in the wireless router control panel. • Name (SSID) • Security Options (Encryption Type) • Passphrase Note: The wireless router must be connected and properly configured for the network before you install the printer. For details, see your router documentation.
Installation and Setup To connect to a wireless network manually: 1. At the printer control panel, press the Machine Status button. 2. Touch the Tools tab. 3. Touch Admin Setting > Network > Wi-Fi. 4. Touch Wi-Fi Setup Wizard. 5. Select Manual SSID Setup, then touch Next. 6. Enter the network SSID, then touch Next. 7. Select the Infrastructure type, then touch Next. 8. Enter the passcode for the selected network, then touch OK. 9. To exit the menu, touch OK. 10.
Installation and Setup 11. Disconnect the Ethernet cable from the printer. 12. Turn off the printer, then turn it on again. When the printer restarts, it uses the information from CentreWare Internet Services to connect with the wireless router. Wait about two minutes, then print a Configuration Report to check the connection. If the printer does not successfully connect with the wireless network, check your network information and try again.
Installation and Setup a. b. c. If you selected Static IP, enter an IP Address that is in the range of the IP address of the access point or router. Enter the Network Mask, and Gateway Address. If you need a specific IPv6 address, under IPv6 Settings, select Use Manual Address, then enter the IP Address and Gateway Address. Note: If the network and wireless router are IPv6 compatible, the router assigns an IPv6 address as appropriate.
Installation and Setup f. g. h. i. In the Security Settings section, select one of the following: • WPA-Enterprise-AES/WPA2-Enterprise-AES • WPA-Enterprise-TKIP In the WPA-Enterprise section, configure the EAP Identity, Login Name, and Password. From the Authentication Method list, select one of the following: • PEAPVO-MS-CHAPV2 • EAP-TLS • EAP-TTLS PAP • EAP-TTLS CHAP Click Save Changes. Connecting to a Telephone Line 1. 2. 3. 4. Ensure that the printer is turned off.
Installation and Setup Configuring Network Settings This section includes: • About TCP/IP and IP Addresses .......................................................................................... 50 About TCP/IP and IP Addresses Computers and printers primarily use TCP/IP protocols to communicate over an Ethernet network. Generally, Macintosh computers use either TCP/IP or the Bonjour protocol to communicate with a network printer. For Macintosh OS X systems, TCP/IP is preferred.
Installation and Setup Assigning the Printer IP Address This section includes: • Assigning the IP Address Automatically ............................................................................... 51 • Finding the IP Address of the Printer .................................................................................... 52 • Changing the IP Address Using CentreWare Internet Services ............................................ 52 • Assigning the IP Address Manually ...................................
Installation and Setup 6. 7. Touch OK. At the Restart System prompt, touch Close. Finding the IP Address of the Printer To install the print drivers for a network-connected printer, you need the IP address of your printer. You also need the IP address to access the settings of your printer through CentreWare Internet Services. You can view the IP address of your printer from the Configuration Report or on the printer control panel.
Installation and Setup Assigning the IP Address Manually You can assign a static IP address to your printer from the printer control panel. Once an IP address is assigned, you can change it using CentreWare Internet Services.
Installation and Setup • 12. 13. 14. 15. 16. To enter a one or two-digit number, to advance to the next cell, touch the Right arrow. When you enter the third digit of a three-digit number, the cursor automatically advances to the next cell. • After entering the number in the last cell, touch OK. At the Restart System prompt, touch Close. Touch Gateway Address. Using the keypad, enter the address as X.X.X.X, where X is a number from 0–255: • To clear an existing number from a cell, press Clear.
Installation and Setup Setting Up the Network Address Book Before you can use the Network Address Book, configure the printer to communicate with the LDAP server. To set up the Network Address Book: 1. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. 2. Click Properties. 3. In the left navigation panel, scroll to Protocols, then select LDAP Server. 4.
Installation and Setup Configuring General Setup Using CentreWare Internet Services This section includes: • Opening General Setup Settings .......................................................................................... 56 • Viewing Printer Information .................................................................................................. 56 • Cloning Printer Settings ........................................................................................................
Installation and Setup Cloning Printer Settings Cloning allows you to save your current printer settings to a file to use as a backup and restore file for your printer. You can also use a clone file to copy your printer settings to other printers. If you are using a clone file to copy your printer settings to another printer, both printers must be the same model. Both printers must also have the same version of software installed. To clone the printer settings: 1.
Installation and Setup c. d. e. Next to SMTP Port, enter the port number for the SMTP server. If the SMTP server requires authentication, select the Authentication Type, then enter the SMTP Login Name and SMTP Password in the appropriate fields. Click Save Changes. Configuring System Settings Use this menu to configure general settings of the printer. For example, time to Energy Saver mode, alarm settings, and so on. To configure the system settings: 1. From the General Setup menu, click System Settings.
Installation and Setup 1. 2. 3. 4. 5. 6. 7. From the General Setup menu, click Tray Settings. To use the panel or print driver settings to select the Bypass Tray mode, under Tray Settings select Bypass Tray Mode. Under Tray Settings, next to each tray selection, select the paper size and paper type from the lists. Under Tray Settings, enter the custom paper sizes for the paper width (X) and the paper length (Y).
Installation and Setup Configuring General Setup Using the Control Panel This section includes: • Accessing Information About the Printer Using the Control Panel ........................................ 60 • Using the Power On Wizard ................................................................................................. 60 • Configuring General Settings ............................................................................................... 63 • Configuring the Timers .....................
Installation and Setup 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings. Touch System Settings, then touch General. To navigate to the Power On Wizard, use the Up or Down arrows, then select Power On Wizard. At the prompt, touch Start. At the message for Restart is Required, touch Yes, Restart. To select your language, use the Up or Down arrows to navigate, touch your language, then touch Next.
Installation and Setup 17. If you selected I Know My SMTP: a. Touch Next. b. Use the keypad to enter the SMTP server name. c. Touch Next. d. Enter the port number for the SMTP server. e. Touch Next. The printer runs a test on the SMTP mail server. 18. Touch Done.
Installation and Setup Configuring General Settings This section includes: • Accessing the General Settings Menu .................................................................................. 63 • Configuring the Energy Saver Timers ................................................................................... 63 • Setting the Date and Time .................................................................................................... 64 • Setting the Measurement Units .......................
Installation and Setup Setting the Date and Time 1. 2. 3. 4. 5. 6. 7. Use this menu to configure general settings of the printer. For example, time to Energy Saver mode, alarm settings, and so on. Touch Date and Time. To select your time zone: a. Touch Time Zone. b. Use the Up or Down arrows to navigate, select your geographic region and time zone, then touch OK. To set the date: a. Touch Date. b. Touch Format, touch the date format that you wish to use, then touch X to close the list. c.
Installation and Setup Configuring Audio Tones 1. 2. 3. 4. 5. 6. 7. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings. Touch System Settings, then touch General. Touch Audio. Select the tone you want to change, then select an option. Repeat step 2 for each tone you want to set. To return to the General menu, touch the Back arrow. Setting the Startup Page 1. 2. 3. 4. 5. 6. At the printer control panel, press the Machine Status button.
Installation and Setup Setting the Auto Log Print 1. 2. 3. 4. 5. 6. 7. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings. Touch System Settings, then touch General. Touch Auto Log Print. To print a job history log after every 20 print jobs automatically, touch Auto Log Print. Touch OK. At the Restart System prompt, touch Close.
Installation and Setup 1. To set the default paper size, touch Default Paper Size, touch an option, then touch OK. Note: The default for Default Paper Size varies depending on the country-specific factory default. 2. 3. 4. 5. 6. 7. 8. To print the user ID on the output page, touch Print ID, touch a position where the ID is printed, then touch OK. To have the printer output PDL data as text, touch Print Text > On > OK. The printer does not support printing in PDL.
Installation and Setup Configuring Tray Settings Use this menu to configure the paper trays for the paper size and type, set custom sizes, and turn the display prompts on and off. To configure the tray settings: 1. At the printer control panel, press the Machine Status button. 2. Touch the Tools > Tray Management > Tray Settings. 3. To configure the Bypass Tray settings: a. Touch Bypass. b. To have the printer prompt you to set the paper type and size when paper is loaded, select Display Tray Prompt. c.
Installation and Setup Configuring AirPrint Use AirPrint to print directly from a wired or wireless device without using a print driver. AirPrint is a software feature that allows for driverless printing from Apple iOS-based mobile devices and Mac OS-based devices. AirPrint-enabled printers let you print directly from a Mac or from an iPhone, iPad, or iPod touch. Notes: • • • • 1. Not all applications support AirPrint. Wireless devices must join the same wireless network as the printer.
Installation and Setup Configuring Fax Defaults and Settings This section includes: • Setting Fax Defaults from CentreWare Internet Services...................................................... 70 • Configuring Fax Settings from CentreWare Internet Services ............................................... 70 • Setting Fax Defaults from the Control Panel ......................................................................... 72 • Configuring Fax Settings from the Control Panel ............................
Installation and Setup 1. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on page 30. 2. 3. In CentreWare Internet Services, click Properties. In the Properties pane, under Fax, click Fax Settings. Note: For details, see the Help in CentreWare Internet Services. 4. 5. 6.
Installation and Setup 10. In the Transmission Defaults, select the modes for Prefix Dial and Fax Cover Page, then enter the Prefix Dial Number and redial information. 11. In the Fax Reports section, from each list, select the condition when the printer prints a fax report. 12. Click Save Changes. Setting Fax Defaults from the Control Panel Note: If your printer is connected to your computer through a wired or wireless network connection, use CentreWare Internet Services to configure the fax settings. 1.
Installation and Setup Configuring Fax Line Settings from the Control Panel 1. 2. 3. 4. 5. 6. 7. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings. Touch Fax Settings. Touch Fax Line Settings. Touch Fax Number, enter the fax line number, then touch OK. Touch Country, use the arrow keys to scroll through the lists, select your country, then touch OK. At the Restart is Required message, to save the settings and restart the printer, click Yes, Save.
Installation and Setup b. Next to your selection, use the keypad to enter the delay before the printer answers. c. To return to incoming defaults, touch the Back arrow. 9. To reject faxes sent from unwanted sources: a. Touch Junk Filter, then touch On or Off. b. Touch OK. c. At the Restart System prompt, touch Close. d. To return to incoming defaults, touch the Back arrow. 10. To configure Secure Receive: Note: To use Secure Receive, set up Panel Lock first. 11. 12. 13. 14. 74 a.
Installation and Setup Configuring Fax Transmission Defaults from the Control Panel 1. 2. 3. 4. 5. 6. 7. 8. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings. Touch Fax Settings. Touch Transmission Defaults. To configure the printer to auto redial a busy number or a line that does not answer: a. Touch Auto Redial Setup. b. To change the number of redial attempts, touch Number of Redial, enter a number from 0–9, then touch OK. c. Touch OK. d.
Installation and Setup 9. 10. 11. 12. 13. 14. c. Touch OK. d. At the Restart System prompt, touch Close. To enter a prefix dial number: a. Touch Prefix Dial, then select On. b. Enter the prefix number, then touch OK. c. At the Restart System prompt, touch Close. To have the printer generate a cover page for each fax transmission, touch Fax Cover Page, touch On, then touch OK. To enable or disable the Error Correction Mode: a. Touch ECM, then touch On or Off. b. Touch OK. c.
Installation and Setup Setting Up Scanning This section includes: • Scanning Setup Overview .................................................................................................... 77 • Setting Up Scanning to a Shared Folder on Your Computer................................................. 78 • Setting Up Scanning to an FTP Server ................................................................................. 80 • Setting Up Scanning to an Email Address .......................................
Installation and Setup Setting Up Scanning to a Shared Folder on Your Computer This section includes: • Sharing a Folder on a Windows Computer ........................................................................... 78 • Sharing a Folder Using Macintosh OS X Version 10.5 and Later.......................................... 78 • Adding a Folder as an Address Book Entry Using CentreWare Internet Services ................. 79 • Adding a Folder as an Address Book Entry Using the Address Book Editor .........
Installation and Setup 11. Close the System Preferences window. Note: When you open a shared folder, a Shared Folder banner appears in the Finder for the folder and its subfolders. Adding a Folder as an Address Book Entry Using CentreWare Internet Services 1. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on page 30. 2. 3. 4. 5.
Installation and Setup 10. Click OK. The new entry appears in the Server pane. 11. Click Save All. Setting Up Scanning to an FTP Server Before setting up scanning to an FTP Server, it must have the proper software installed and be configured with shared folders for each user. 1. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return.
Installation and Setup 1. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on page 30. 2. 3. 4. 5. Click Properties. In the left pane, under Protocols, click Email Settings.
Installation and Setup 2. 3. Click OK to accept the default Destination Path folder, or click Browse to navigate to another folder. Press OK. Now you can scan to a folder on your computer. For details, see Scanning to a Folder on USB Connected Computer on page 165.
Installation and Setup Configuring Security Settings Using CentreWare Internet Services This section includes: • Opening the Security Menu .................................................................................................. 83 • Configuring Administrative Security Settings ........................................................................ 83 • Configuring Secure Settings .................................................................................................
Installation and Setup Configuring Secure Settings 1. 2. 3. 4. 5. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. In CentreWare Internet Services, click Properties. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder. Click Secure Settings. To limit access to the control panel menus: a. Next to Panel Lock Set, select Enable. b. Enter a four-digit passcode, then re-enter the passcode.
Installation and Setup 13. To erase the hard drive data by writing over it with random data, next to HDD Overwrite, select the number of overwrites to perform. 14. To limit the number of attempts allowed when logging in as an administrator, next to Login Attempts, select an option from the list. 15. Click Save Changes. Configuring an LDAP Authentication System Before using LDAP servers for authentication, configure the settings in CentreWare Internet Services.
Installation and Setup Configuring Kerberos Server Settings 1. 2. 3. 4. 5. 6. 7. 8. 9. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. In CentreWare Internet Services, click Properties. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder. Click Kerberos Server.
Installation and Setup You can reject one specific IP address, but allow printing from any other address. The access list would look like the following table: Access List IP Address Address Mask Operation 1 192.168.200.10 255.255.255.255 Reject 2 0.0.0.0 0.0.0.0 Accept The first row of the access list is the highest priority. If configuring a list with multiple rows, enter the smallest range first. Make the first row the most specific, and the last row the most general.
Installation and Setup Configuring IPsec Settings Use this page to enable IPsec on the printer. IPsec is a protocol suite used for securing Internet Protocol (IP) communications by authenticating or encrypting each IP packet in a data stream. IPsec also includes protocols for cryptographic key establishment. IPsec can be implemented as part of the overall security policy of your company. To configure IPsec Help: 1.
Installation and Setup Configuring 802.1x Settings 1. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. 2. In CentreWare Internet Services, click Properties. 3. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder. 4. Click 802.1X. 5. If the printer is connected to a RADIUS server, next to Enable IEEE 802.1X, select Enabled. 6.
Installation and Setup Configuring SSL Settings 1. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. 2. In CentreWare Internet Services, click Properties. 3. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder. 4. Click SSL. 5. Next to Enable SSL, select Enabled. 6. Next to Port Number, enter the port number to use for HTTPS. 7.
Installation and Setup Configuring Secure Settings Using the Control Panel This section includes: • Accessing the Secure Settings Menu ................................................................................... 91 • Setting Panel Lock ............................................................................................................... 91 • Setting Service Locks ...........................................................................................................
Installation and Setup 1. 2. 3. From the Secure Settings menu, use the Up or Down arrows to navigate to the menu with their service listed. Touch a service name. Touch an access option, then touch OK. Note: After setting a service lock for fax access, at the Restart prompt, touch Close. Configuring Secure Settings 1. To allow users to edit the From Field in emails sent from the printer, touch Edit Email From Field > Enable > OK. 2.
Installation and Setup Configuring the Data Encryption Settings 1. 2. 3. 4. 5. 6. 7. 8. 9. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings. Use the Up or Down arrows to navigate, then touch Secure Settings. Touch HDD Data Encryption, then touch On. When prompted, enter a passphrase, then touch OK. To delete stored documents on the drive and restart the printer, at the prompt, touch Yes, Delete.
Installation and Setup Managing Certificates This section includes: • About Security Certificates ................................................................................................... 94 • Overview of Setting Up Digital Certificates ........................................................................... 95 • Before You Begin ................................................................................................................. 95 • Preparing to Manage Certificates ..............
Installation and Setup • Install a device certificate on the printer. Note: To enable HTTPS, create a self-signed Certificate from the SSL page in CentreWare Internet Services. • Install a copy of the CA certificate that was used to sign the device certificate of the printer on the other device. Protocols such as LDAP and IPsec require both devices to prove their identity to each other.
Installation and Setup 1. 2. 3. 4. 5. 6. 7. At the printer control panel, press the Machine Status button. Touch Tools, then touch Admin Settings. Enter the Panel Lock passcode as needed, then touch OK. Use the Up or Down arrows to navigate, then touch Secure Settings. Use the Up or Down arrows to navigate, then touch HDD Data Encryption. Touch On, then touch OK. Using the keypad, enter an encryption key, then touch OK.
Installation and Setup 1. 2. 3. 4. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. Click Properties. In the left navigation panel, scroll to Security, then select SSL. Click Upload Signed Certificate. Note: Upload Signed Certificate appears only when the optional hard drive is installed and the HDD Data Encryption is enabled. 5. Enter a password corresponding to the certificate file to import.
Installation and Setup Verifying the Digital Certificate Purpose 1. 2. 3. 4. 5. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. Click Properties. In the left navigation panel, scroll to Security, then select Certificate Management. Verify the information selected next to Category, Certificate Purpose, and Certificate Order. If a selection is incorrect, select another option.
Installation and Setup Exporting a Digital Certificate 1. 2. 3. 4. 5. 6. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. Click Properties. In the left navigation panel, scroll to Security, then select Certificate Management. Select the Category of the certificate you want to export. Select the Certificate Purpose of the certificate you want to export. To display the Certificate List page, click Display the List.
Installation and Setup Configuring Smart eSolutions This section includes: • Using Smart eSolutions ...................................................................................................... 100 • Overview for Setting Up Smart eSolutions.......................................................................... 100 • Enabling the Proxy Server .................................................................................................. 101 • Validate DNS Settings and Enable SSL .............
Installation and Setup Enabling the Proxy Server 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. Click Properties. In the left navigation panel, scroll to Smart eSolutions, then select Registration. In the Registration Window, under Setup, click Enable Proxy Server. If your network does not use a proxy server, next to Use Proxy Server, clear the Enabled box, then click Save Changes.
Installation and Setup Registering with the Xerox Communication Server 1. 2. 3. 4. 5. 6. At your computer, open a Web browser, type the IP address of the printer in the address field, then press Enter or Return. Click Properties. In the left navigation panel, scroll to Smart eSolutions, then select Registration. In the Registration Window, under Setup, click Register with Xerox Communication Server.
Installation and Setup Setting Up Email Notifications for Supplies Data Send Alerts SuppliesAssistant monitors the remaining life of the toner or ink, and other printer consumables. When Smart eSolutions is configured to communicate with Xerox, SuppliesAssistant also monitors the usage of consumables. The data reported to Xerox is used to replenish supplies. The printer can also send email alerts up to five email addresses for supplies administrators and key operators.
Installation and Setup Enabling the Printer for Scanning If the printer is connected to a network, you can scan to an FTP address, an email address, or a shared folder on your computer. First you must set up scanning in CentreWare Internet Services. For details, see CentreWare Internet Services on page 30. If the printer is connected with a USB cable, you can scan to a folder on your computer, or scan into an application. First you must install the scan drivers and the Express Scan Manager utility.
Installation and Setup Installing the Software This section includes: • Operating System Requirements........................................................................................ 105 • Installing the Print Drivers for a Windows Network Printer .................................................. 105 • Installing the Print Drivers for a Windows USB Printer........................................................ 106 • Installing Print Drivers for Macintosh OS X Version 10.5 and Later ...............
Installation and Setup 2. 3. 4. 5. 6. 7. 8. 9. At the bottom of the Driver Installation window, click Language. Select your language, then click OK. Select the printer model, then click Install Print and Scan Drivers. To accept the agreement, click I Agree. In the Discovered Printers list, select your printer, then click Next. If your printer does not appear in the list of discovered printers, to search the wider network, click Extended Search.
Installation and Setup 2. 3. 4. 5. 6. At the bottom of the Driver Installation window, click Language. Select your language, then click OK. Select the printer model, then click Install Print and Scan Drivers. Click I accept the terms to accept the agreement, then click Next. At the Product Registration screen, select your country from the list, then click Next. Complete the registration form and submit it.
Installation and Setup 1. 2. 3. 4. 5. From the Apple menu, click System Preferences > Print. Select the printer in the list, then click Options and Supplies. Click Driver, then confirm that your printer is selected. Confirm that all of the options installed on the printer appear correct. If you change settings, click Apply Changes, close the window, and quit System Preferences. Installing Scan Drivers for Macintosh 1. 2. 3. Insert the Software and Documentation disc into your computer.
Installation and Setup Adding a LAN Fax Printer for Macintosh After installing the LAN fax driver on a Macintosh computer, use Bonjour to set up your printer. You can also add the printer using the IP Address of the printer for an LDP/LPR connection. For non-network printers, create a desktop USB connection. To add the printer using Bonjour: 1. From the computer Applications folder or from the dock, open System Preferences. 2. Click Print & Fax. The list of printers appears on the left of the window. 3.
Installation and Setup Installing the Printer as a Web Service on Devices Web Services on Devices (WSD) allow a client to discover and access a remote device and its associated services across a network. WSD supports device discovery, control, and use. To install a WSD printer using the Add Device Wizard: 1. At your computer, click Start, then select Devices and Printers. 2. To launch the Add Device Wizard, click Add a Device. 3.
Paper and Media 4 This chapter includes: • Supported Paper ................................................................................................................ 112 • Loading Paper .................................................................................................................... 116 • Printing on Special Paper ...................................................................................................
Paper and Media Supported Paper This section includes: • Recommended Media ........................................................................................................ 112 • Ordering Paper................................................................................................................... 112 • General Paper Loading Guidelines ..................................................................................... 112 • Paper That Can Damage Your Printer .............................
Paper and Media Paper That Can Damage Your Printer Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer.
Paper and Media Supported Paper Types and Weights Trays Paper Types Weights All Trays Hole Punched Colored (60–90 g/m²) Plain Letterhead (75–105 g/m²) Lightweight Cardstock Lightweight Glossy Cardstock (106–163 g/m²) Heavyweight Cardstock Heavyweight Glossy Cardstock (164–216 g/m²) Bypass Tray Labels Envelope Supported Standard Paper Sizes Tray European Standard Sizes North American Standard Sizes All Trays A4 (210 x 297 mm, 8.3 x 11.7 in.) B5 (176 x 250 mm, 6.9 x 9.8 in.
Paper and Media Supported Standard Paper Sizes for Automatic 2-Sided Printing European Standard Sizes North American Standard Sizes A4 (210 x 297 mm, 8.3 x 11.7 in.) B5 (176 x 250 mm, 6.9 x 9.8 in.) A5 (148 x 210 mm, 5.8 x 8.3 in.) Legal (216 x 356 mm, 8.5 x 14 in.) Folio (216 x 330 mm, 8.5 x 13 in.) Letter (216 x 279 mm, 8.5 x 11 in.) Executive (184 x 267 mm, 7.25 x 10.5 in.) Supported Custom Paper Sizes Bypass Tray • Width: 76.2–215.9 mm (3–8.5 in.) • Length: 127–355.6 mm (5–14 in.
Paper and Media Loading Paper This section includes: • Loading Paper in the Bypass Tray...................................................................................... 116 • Configuring Trays 1 or 2 for the Paper Length .................................................................... 118 • Loading Paper in Trays 1 and 2.......................................................................................... 119 Loading Paper in the Bypass Tray 1.
Paper and Media 3. Move the width guides to the edges of the tray. 4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use it. 5. Load the paper in the tray. Load hole punched paper with the holes to the left.
Paper and Media • For 1-sided printing, load letterhead or pre-printed face up with the top edge going into the printer. • For 2-sided printing, load letterhead and pre-printed face down with the top edge going into the printer. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. 6. 7. Adjust the width guides until they touch the edges of the paper. If the control panel prompts you, verify the size and type on the screen. To make changes: a.
Paper and Media 3. To extend the tray, hold the back of the tray with one hand. With the other hand, press the release latch at the front of the tray and pull the ends outward until they latch. 4. To compress the tray for shorter paper, hold the back of the tray with one hand. With the other hand, press the release latch at the front of the tray, then push the ends inward until they latch. Load paper into the tray before inserting it back into the printer.
Paper and Media 3. 4. At the back of the paper tray, press the paper lift down until it locks. Adjust the paper length and width guides as illustrated. 5. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. 6. Load paper into the tray with the print side face up. • Load hole punched paper with the holes to the left.
Paper and Media 7. Adjust the length and width guides to fit the paper. 8. Slide the tray back into the printer. 9. Push the tray in all the way. Notes: • If the tray does not go all the way in, ensure that the paper lift at the back of the tray is locked down. • If the tray is extended for Legal (8.5 x 14") size paper, the tray protrudes when it is inserted into the printer. 10. If the control panel prompts you, verify the size and type on the screen. To make changes: a.
Paper and Media Printing on Special Paper This section includes: • Envelopes .......................................................................................................................... 122 • Labels ................................................................................................................................ 126 • Glossy Cardstock ...............................................................................................................
Paper and Media Loading Envelopes in the Bypass Tray 1. Open the Bypass Tray. 2. Move the width guides to the edges of the tray. Note: If you do not load envelopes in the Bypass Tray right after they have been removed from the packaging, they can bulge. Flatten them to avoid jams.
Paper and Media 3. Select an option to load the envelopes: • For Number 10 envelopes, load the envelopes with the short edge going into the printer, flaps down, and flaps to the right. • For Monarch or DL envelopes, do one of the one of the following. If the envelopes wrinkle, try another option. • With the short edge going into the printer, flaps down, and flaps to the right. • 124 With the print side up, flaps open and down, and the bottom of the envelope going into the printer.
Paper and Media • • With the print side up, flaps closed and down, and flaps going into the printer. For C5 envelopes, do one of the following. If the envelopes wrinkle, try the other option. • With the print side up, flaps open and down, and the bottom of the envelope going into the printer. • With the print side up, flaps closed and down, and going into the printer.
Paper and Media Labels You can print labels from any tray. Guidelines for Printing Labels • • • • • • • • • • Use labels designed for laser printing. Do not use vinyl labels. Do not feed a sheet of labels through the printer more than once. Do not use dry gum labels. Print only on one side of the sheet of labels. Use full sheet labels only. Store unused labels flat in their original packaging. Leave the sheets of labels inside the original packaging until ready to use.
Paper and Media Guidelines for Printing on Glossy Cardstock • • • • • • Do not open sealed packages of glossy cardstock until you are ready to load them into the printer. Leave glossy cardstock in the original wrapper, and leave the packages in the shipping carton until ready to use. Remove all other paper from the tray before loading glossy cardstock. Load only the amount of glossy cardstock you are planning to use. Do not leave glossy cardstock in the tray when you are finished printing.
Printing 5 This chapter includes: • Printing Overview ............................................................................................................... 130 • Selecting Printing Options .................................................................................................. 131 • Printing Features ................................................................................................................ 134 • Using Custom Paper Sizes.............................................
Printing Printing Overview Before printing, your computer and the printer must be plugged in, turned on, and connected. Ensure that you have the correct print driver software installed on your computer. For details, see Installing the Software on page 105. 1. Select the appropriate paper. 2. Load paper in the appropriate tray. On the printer control panel, specify the size, color, and type. 3. Access the print settings in your software application.
Printing Selecting Printing Options This section includes: • Print Driver Help ................................................................................................................. 131 • Windows Printing Options .................................................................................................. 131 • Macintosh Printing Options.................................................................................................
Printing For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in Printing Preferences. To select default printing options: 1. Navigate to the list of printers on your computer: • For Windows XP SP1 and later, click Start > Settings > Printers and Faxes. • For Windows Vista, click Start > Control Panel > Hardware and Sound > Printers. • For Windows Server 2003 and later, click Start > Settings > Printers. • For Windows 7, click Start > Devices and Printers. 2.
Printing Macintosh Printing Options Selecting Printing Options for Macintosh To use specific printing options, change the settings before sending the job to the printer. 1. With the document open in your application, click File > Print. 2. Select your printer from the list. 3. Select Xerox® Features from the Copies & Pages menu. 4. Select the desired printing options from the drop-down lists. 5. Click Print to send the job to the printer.
Printing Printing Features This section includes: • Printing on Both Sides of the Paper.................................................................................... 134 • Orientation ......................................................................................................................... 135 • Selecting Paper Options for Printing ................................................................................... 136 • Printing Multiple Pages to a Single Sheet ........................
Printing 2-Sided Page Layout Options You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings. To make a 2-sided printing selection, on the Page Layout tab, use the arrow button in the bottom left corner of the preview pane. Page Layout is on the Document Options tab. • • • 1-Sided Print prints on one side of the media.
Printing Orientation To select the default orientation: 1. On the Advanced tab, click Advanced Settings. 2. Click Orientation. Select an option: • Portrait orients the paper so that the text and images print across the short dimension of the paper. 3. • Landscape orients the paper so that the text and images print across the long dimension of the paper. • Rotated Landscape orients the paper so that the content is rotated 180 degrees and with the long bottom side up. Click OK.
Printing Printing Booklets With 2-sided printing, you can print a document in the form of a small booklet. Create booklets from any paper size that is supported for 2-sided printing. The driver automatically reduces each page image and prints four page images per sheet of paper, two page images on each side. The pages are printed in the correct order so that you can fold and staple the pages to create the booklet.
Printing To convert all color in the document to black and white or shades of gray, select Xerox Black and White Conversion. The printer provides the following color correction options: • Automatic Color applies the best color correction to text, graphics, and images. Xerox recommends this setting. • Vivid Color produces brighter and more saturated colors. Printing Watermarks A watermark is special purpose text that can be printed across one or more pages.
Printing • • is cropped. If the original size is smaller than the output size, extra space appears around the page image. Automatically Scale scales the document to fit the selected Output Paper Size. The scaling amount appears in the percentage box below the sample image. Manually Scale scales the document by the amount entered in the percentage box below the preview image. Printing Mirror Images If the PostScript driver is installed, you can print pages as a mirror image.
Printing To print a saved job: 1. If the control panel is dark, press the Power Saver button. 2. Touch the Print From service, then touch Saved Jobs. 3. Touch the user name or name of the folder that contains the saved job. 4. Touch the name of the saved job, touch Quantity, select the number of copies to print, then touch OK. 5. Touch Print. 6. To delete the document after printing, select Delete after printing. 7. Touch OK.
Printing To print from a USB Flash drive that is already inserted in the printer: 1. If the USB Flash drive is already in the USB memory port, touch Print From > USB Memory. 2. Browse to a file, then touch the file name or icon. 3. Touch OK. 4. For the Output Color, 2-Sided Printing, Paper Supply, and Sides Per Page, select an option. 5. To enter the number of copies to print, use the keypad. 6. Press the green Start button.
Printing Using Custom Paper Sizes This section includes: • Defining Custom Paper Sizes ............................................................................................. 142 • Printing on Custom Paper Sizes ......................................................................................... 143 The WorkCentre 6605 Color Multifunction Printer prints on custom paper sizes that are within the minimum and maximum size range supported by the printer.
Printing 9. Click OK to close the Page Setup window. The new custom size is available in the Paper Size drop-down list of the print driver and in Page Setup. Note: To use the custom paper size, select Page Setup, and select the custom size that you created from the Paper Size drop-down list. Printing on Custom Paper Sizes Note: Before printing on a custom paper size, use the Custom Paper Sizes feature in printer properties to define the custom size.
Copying 6 This chapter includes: • Making Copies ................................................................................................................... 146 • Adjusting Copying Options ................................................................................................. 149 • Changing the Default Copy Settings................................................................................... 155 • Limiting Access to Copying ..........................................................
Copying Making Copies 1. 2. To clear previous control panel copy settings, press the Clear All button. Load your original documents: • Use the document glass for single pages or paper that cannot be fed using the duplex automatic document feeder. Lift the duplex automatic document feeder, then place the original face down in the upper left corner of the document glass. • 3. 4. 5. 6. 146 Use the duplex automatic document feeder for multiple or single pages.
Copying Duplex Automatic Document Feeder Guidelines The duplex automatic document feeder accommodates the following originals: • Width: 139.7–215.9 mm (5.5–8.5 in.) • Length: 139.7–355.6 mm (5.5–14 in.) • Weight: • 1-sided documents: 50–125 g/m² • 2-sided documents: 60–125 g/m² Follow these guidelines when loading originals into the duplex automatic document feeder: • Load originals face up so that the top of the document enters the feeder first.
Copying To copy an ID card: 1. At the printer control panel, press the Services Home button. 2. Touch ID Card Copy. 3. For side 1, under the ID Card Copy tab, verify the output color, paper supply, lighter/darker, and auto suppression background settings. Change the settings as needed. 4. Touch the Image Quality tab. 5. Verify the sharpness and saturation settings. Change the settings as needed. 6. Lift the document cover. 7.
Copying Adjusting Copying Options This section includes: • Basic Settings .................................................................................................................... 150 • Image-Quality Settings ....................................................................................................... 152 • Output Adjustments ............................................................................................................
Copying Basic Settings This section includes: • Selecting a Paper Tray ....................................................................................................... 150 • Selecting Color or Black and White Copies ........................................................................ 150 • Making the Image Lighter or Darker ................................................................................... 150 • Setting 2-Sided Copying ............................................................
Copying Setting 2-Sided Copying 1. 2. 3. 4. 5. 6. At the printer control panel, press the Services Home button. Touch Copy. Under the Copy tab, touch 2-Sided Copying. Touch one of the following: • 1 - 1 Sided • 1 - 2 Sided • 2 - 1 Sided • 2 - 2 Sided To rotate the image on side 2 by 180 degrees, touch Rotate Side 2. Touch OK.
Copying Image-Quality Settings This section includes: • Specifying the Original Document Type.............................................................................. 152 • Adjusting the Sharpness .................................................................................................... 152 • Changing the Saturation ..................................................................................................... 152 • Auto Background Suppression ..........................................
Copying To adjust Auto Background Suppression: 1. At the printer control panel, press the Services Home button. 2. Touch Copy. 3. Touch the Quality tab. 4. Touch Auto Background Suppression, then select an option. 5. Touch OK. Output Adjustments Collating Copies You can automatically collate multi-page copy jobs.
Copying 5. 6. Touch one of the following: • To select a preset image size, touch a button. • To set the copy size in increments of 1%, touch the + or - buttons or use the keypad to set the percentage. The default setting is 100%. Touch OK. Specifying the Original Size 1. 2. 3. 4. 5. 6. At the printer control panel, press the Services Home button. Touch Copy. Touch the Output tab. Touch Original Size. Touch the document size. Touch OK.
Copying Changing the Default Copy Settings This section includes: • Changing Output Color....................................................................................................... 155 • Changing the Paper Tray ................................................................................................... 156 • Changing Collation ............................................................................................................. 156 • Changing Reduce/Enlarge .......................
Copying Changing the Paper Tray 1. 2. 3. Touch Paper Supply. Select a paper tray. Touch OK. Changing Collation 1. 2. 3. Touch Collation. Touch one of the following: • Auto turns on collation only for originals placed in the duplex automatic document feeder. Originals placed on the document glass are not collated. This is the default setting. • Collated turns on collation only for originals placed on the document glass. • Uncollated turns off collation. Touch OK. Changing Reduce/Enlarge 1. 2. 3.
Copying Changing Lighten/Darken 1. 2. 3. Touch Lighten/Darken. To change the lighten or darken default, touch the buttons to move the slider. Touch OK. Changing the Default for Sharpness 1. 2. Touch Sharpness, then select an option. Touch OK. Changing the Saturation 1. 2. Touch Saturation, then select an option. Touch OK. Changing Auto Background Suppression 1. 2. Touch Auto Background Suppression, then select an option. Touch OK. Changing Auto Background Suppression Level 1. 2.
Copying 3. 4. • 1 - 2 Sided • 2 - 1 Sided • 2 - 2 Sided To rotate the image on side 2 by 180 degrees, touch Rotate Side 2. Touch OK. Changing Print Multiple Pages per Slide 1. 2. 3. Touch Pages Per Side. Touch one of the following: • Off copies one original image onto one side of a page. • Auto copies two original pages, reduces the images, and prints them onto one side of a page. • Manual reduces the two original images as specified in Reduce/Enlarge, and prints them onto one side of a page. Touch OK.
Copying Limiting Access to Copying The Copy Lock options limit access to copying by requiring a password to use the Copy function or to make color copies. You can also turn off copying. To set the copy lock: 1. At the printer control panel, press the Machine Status button. 2. Touch the Tools tab. 3. Touch Admin Settings. 4. If prompted, enter the four-digit password, then touch OK. 5. Touch Secure Settings. 6. Touch Service Lock. Note: Enable Panel Lock before setting the service locks.
7 Scanning This chapter includes: • Loading Documents for Scanning....................................................................................... 162 • Scanning to a USB Flash Drive .......................................................................................... 164 • Scanning to a Folder on a USB Connected Computer........................................................ 165 • Scanning to a PC from the Printer ..............................................................................
Scanning Loading Documents for Scanning Position the original document as shown. Document Glass Lift the duplex automatic document feeder, then place the original face down in the upper left corner of the document glass. Duplex Automatic Document Feeder Insert originals face up with the top of the page entering the feeder first. Adjust the paper guides so they fit against the originals.
Scanning Document Glass Guidelines The document glass accommodates original sizes up to 216 x 297 mm (8.5 x 11.7 in.).
Scanning Scanning to a USB Flash Drive You can scan a document and store the scanned file on a USB Flash drive. The Scan to USB function produces scans in .jpg, .pdf, and .tiff file formats. Note: Before pressing the Scan button or inserting the USB Flash drive, press the Power Saver button, then wait until the Power Saver indicator turns off. To scan to a USB Flash drive: 1. 2. 3. 4. 5. 6. 7. 8. 9. Load the original on the document glass or in the duplex automatic document feeder.
Scanning Scanning to a Folder on a USB Connected Computer 1. 2. 3. 4. 5. 6. 7. 8. Start Express Scan Manager: • Windows: Click Start > Programs > Xerox Office Printing. Select your printer from the list. Double-click Express Scan Manager. • Macintosh: Navigate to Applications > Xerox. Select your printer from the list. Double-click Express Scan Manager. To accept the default Destination Path folder, click OK to accept the default Destination Path folder, or to navigate to another folder, click Browse.
Scanning Scanning to a PC from the Printer 1. 2. 3. 4. 5. 6. 7. 8. 9. 166 Load the original on the document glass or in the duplex automatic document feeder. On the printer control panel, touch Scan to. Touch Network. Touch OK. To change scan settings, touch the appropriate buttons. For details, see Adjusting Scanning Settings on page 175. To change folder and file options, touch Options. To add a prefix or suffix to the file title, touch File Name.
Scanning Scanning to a Shared Folder on a Network Computer This section includes: • Sharing a Folder on a Windows Computer ......................................................................... 167 • Sharing a Folder Using Macintosh OS X Version 10.5 and Later........................................ 168 • Adding a Folder as an Address Book Entry Using CentreWare Internet Services ............... 168 • Adding a Folder as an Address Book Entry Using the Address Book Editor .......................
Scanning Sharing a Folder Using Macintosh OS X Version 10.5 and Later 1. 2. 3. 4. 5. 6. 7. From the Apple menu, select System Preferences. From the View menu, select Sharing. From the Services list, select File Sharing. Click the plus icon (+) below the Shared Folders field. A folder list appears. Select the folder you want to share on the network, then click Add. From the Users list, click Everyone.
Scanning • 5. Name of Shared Directory: Enter a name for the directory or folder. For example, if you want the scanned files to go in a folder named scans type scans. • Subdirectory Path: Enter the path of the folder on the FTP server. For example, if you want the scanned files to go in a folder named colorscans inside the scans folder, type /colorscans. Click Save Changes. Adding a Folder as an Address Book Entry Using the Address Book Editor 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Scanning 10. To begin the scan, press Start. The printer scans your image to the folder you specified. 11. If you are scanning from the document glass, when prompted, touch Done to finish or Start to scan another page.
Scanning Scanning to an Email Address Before scanning to an email address, you must set up the printer up with the email server information. For details, see Setting Up Scanning to an Email Address on page 80. To scan an image and send it to an email address: 1. Load the original on the document glass or in the duplex automatic document feeder. 2. At the control panel, touch Printer. 3. Specify the method for selecting recipients: • New Recipient allows you to enter the email address manually.
Scanning Scanning to Web Services on Devices Web Services on Devices (WSD) connect your computer to the printer. Use WSD to access scanned images at your computer. Note: See Installing the Printer as a Web Service on Devices on page 109. To scan to WSD: 1. Load the original on the document glass or in the duplex automatic document feeder. 2. On the printer control panel, touch Scan to. 3. Touch WSD. 4. To select a destination, touch the computer address. 5.
Scanning Scanning Images into an Application on a USB Connected Computer This section includes: • Scanning an Image into an Application............................................................................... 173 • Scanning an Image Using Windows XP ............................................................................. 173 • Scanning an Image Using Windows Vista or Windows 7 ....................................................
Scanning 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Select the paper source: • Document Glass • Duplex Automatic Document Feeder To preview the document or select a portion of the document to scan, select Preview. The printer scans a preview copy of the image. To select a portion of the document to scan, use the corner points to resize the frame. Click Next. Type a name for this group of pictures.
Scanning Adjusting Scanning Settings This section includes: • Setting the Output Color ..................................................................................................... 175 • Setting the Scan Resolution ............................................................................................... 175 • Selecting 2-Sided Scanning ............................................................................................... 176 • Setting the File Format .................................
Scanning 1. 2. 3. 4. 5. At the printer control panel, press the Services Home button. Touch Scan To, then select an option. Under the Scan to PC tab, touch Resolution. Select an option. Touch OK. Selecting 2-Sided Scanning 2-Sided Scanning scans both sides of the original image. To set 2-sided scanning: 1. At the printer control panel, press the Services Home button. 2. Touch Scan To, then select an option. 3. Under the Scan to PC tab, touch 2-Sided Scanning. 4. Touch 2-Sided. 5.
Scanning Adjusting the Contrast 1. 2. 3. 4. 5. At the printer control panel, press the Services Home button. Touch Scan To, then select an option. Touch the Quality tab. Touch Contrast, then select an option. Touch OK. Specifying the Original Size 1. 2. 3. 4. 5. At the printer control panel, press the Services Home button. Touch Scan To, then select an option. Touch the Options tab. Touch Original Size, then select a document size. Touch OK.
Scanning Changing the Default Scan Settings This section includes: • Changing the Default for File Format .................................................................................. 178 • Changing Output Color....................................................................................................... 178 • Changing the Default Scan Resolution ............................................................................... 179 • Changing the Original Size ...................................
Scanning Changing the Default Scan Resolution The scan resolution depends on how you plan to use the scanned image. Scan resolution affects both the size and image quality of the scanned image file. Higher scan resolution produces better image quality and a larger file size. To set the default scan resolution: 1. Touch Resolution. 2. Touch a default scan resolution. 3. Touch OK. Changing the Original Size 1. 2. 3. Touch Original Size. Touch the document size. Touch OK.
Scanning Changing Auto Background Suppression Level 1. 2. Touch Auto Background Suppression Level, then select an option. Touch OK. Changing Edge Erase 1. 2. 3. Touch Edge Erase. To set the edge erase default, touch the + or - buttons. Touch OK. Changing the Default for TIFF File Format Note: TIFF files created by this printer can fail to open properly in some computer applications. 1. 2. Touch TIFF File Format, then select an option. Touch OK. Changing the Default for Quality/File Size 1. 2.
Scanning Limiting Access to Scanning The Scan Lock options limit access to scanning by requiring a password to use the Scan function. You can also turn off scanning. To set the Scan Lock: 1. At the printer control panel, press the Machine Status button. 2. Touch the Tools tab. 3. Touch Admin Settings. 4. If prompted, enter the four-digit password, then touch OK. 5. Touch Secure Settings. Note: Enable Panel Lock before setting the service locks.
Faxing 8 This chapter includes: • Configuring the Printer for Faxing ....................................................................................... 184 • Loading Documents for Faxing ........................................................................................... 185 • Sending a Fax from the Printer ........................................................................................... 186 • Sending a Delayed Fax .....................................................................
Faxing Configuring the Printer for Faxing Before you use the fax, you must configure the Fax Settings to make it compatible with your local connection and regulations. The Fax Settings include optional features you can use to configure the printer for faxing. For details on Fax Settings and Fax Default Settings, see Configuring Fax Defaults and Settings on page 70.
Faxing Loading Documents for Faxing Position the original document as shown. Document Glass Lift the duplex automatic document feeder, then place the original face down in the upper left corner of the document glass. Duplex Automatic Document Feeder Insert originals face up with the top of the page entering the feeder first. Adjust the paper guides so they fit against the originals. Note: For details, see Duplex Automatic Document Feeder Guidelines on page 146.
Faxing Sending a Fax from the Printer 1. 2. 3. 4. At the printer control panel, press the Services Home button. Touch Fax. Adjust fax settings as needed. • To adjust brightness, touch Lighten/Darken, then adjust as needed. Darken light originals such as pencil images, and lighten dark images such as halftone images from newspapers or magazines. • To set the scan resolution, touch Resolution, then select an option. • To scan both sides of your original document, touch 2-Sided Scanning, then touch 2-Sided.
Faxing Sending a Delayed Fax 1. 2. 3. 4. 5. 6. 7. 8. At the printer control panel, press the Services Home button. Touch Fax. Add fax recipients and select fax settings as needed. Touch Options. Touch Delayed Send. Touch On. Touch Hours or Minutes, then use the keypad to enter the number of hours or minutes that the printer waits until sending the fax. Touch OK. Press the green Start button. The fax is scanned and saved, and sent at the time you specified.
Faxing Sending a Cover Page with a Fax You can send a cover sheet with your fax. The cover sheet lists recipient information from the fax address book, and sender information from the Company Name Fax Line setting. For details, see Configuring Fax Defaults and Settings on page 70. 1. At the printer control panel, press the Services Home button. 2. Touch Fax. Add fax recipients and select fax settings as needed. 3. Touch Options. 4. Touch Cover Page. 5. Touch On. 6. Touch OK. 7.
Faxing Sending a Fax From Your Computer This section includes: • Sending a Fax Using Windows Applications ....................................................................... 189 • Sending a Fax Using Macintosh Applications ..................................................................... 189 You can send a fax to the printer from an application on your computer. Sending a Fax Using Windows Applications You can send a fax from many Windows applications by using the PCL 6 driver.
Faxing 1. 2. 3. 4. 5. 6. 7. 8. 9. 190 Access the print settings in your software application. For most software applications, press CMD+P. Select your LAN fax printer from the list. To access the fax driver settings, select Fax Setting. The title of the button can vary depending on your application. Modify fax settings as needed. For more information, click the Help (?) button. Click Print. Do one or more of the following: • Enter the recipient name and fax number, then click Add.
Faxing Printing a Secure Fax When the Secure Receive setting is enabled, you must enter a password before faxes can be printed. Note: Before you can receive a Secure Fax, enable Panel Lock and Secure Fax features. For details, see Configuring Fax Defaults and Settings on page 70. 1. 2. 3. 4. At the printer control panel, press the Job Status button. Touch Secure Fax Receive. Enter the passcode. Touch OK.
Faxing Polling a Remote Fax Machine Fax Polling allows the printer to retrieve a fax stored on another fax machine that supports fax polling. To retrieve a fax from another fax machine: 1. At the printer control panel, press the Services Home button. 2. Touch Fax. Enter the fax number of the fax machine that you want to poll. 3. Touch Options. 4. Touch Polling Receive. 5. Touch On. 6. Touch OK. 7. Press the green Start button.
Faxing Manually Sending, Receiving, or Polling Using OnHook OnHook temporarily allows you to send, receive, or poll faxes manually. OnHook also turns on the fax modem speaker temporarily so you can hear the fax transmission sounds. This feature is helpful when dialing internationally, or when using phone systems that require you to wait for a specific audio tone. Manually Sending, Receiving, or Polling Using OnHook 1. 2. 3. 4. 5. 6. At the printer control panel, press the Services Home button. Touch Fax.
Faxing Editing the Fax Address Book This section includes: • Adding or Editing Contacts in the Fax Address Book in CentreWare Internet Services ...... 194 • Adding or Editing Groups in the Fax Address Book in CentreWare Internet Services ......... 194 • Adding or Editing Contacts in the Fax Address Book at the Control Panel ......................... 195 • Adding or Editing Groups in the Fax Address Book at the Control Panel ............................ 195 • Using the Address Book Editor Utility ..........
Faxing Adding or Editing Contacts in the Fax Address Book at the Control Panel 1. 2. 3. 4. 5. 6. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings > Fax Address Book > Individuals. Touch an unused contact in the list, or touch a contact, then touch Edit. Touch Name, type a name, then touch OK. Touch Fax Number, use the keypad to type a fax number, then touch OK. Use a - character to indicate a dialing pause. Touch OK.
Maintenance 9 This chapter includes: • Cleaning the Printer............................................................................................................ 198 • Adjustments and Maintenance Procedures ........................................................................ 212 • Ordering Supplies .............................................................................................................. 221 • Managing the Printer ..............................................................
Maintenance Cleaning the Printer This section includes: • General Precautions........................................................................................................... 198 • Cleaning the Exterior .......................................................................................................... 198 • Cleaning the Scanner ......................................................................................................... 199 • Cleaning the Interior ..............................
Maintenance • • After cleaning, wipe with a dry, soft cloth. For stubborn stains, apply a small amount of mild detergent to the cloth and gently wipe the stain off. CAUTION: Do not spray detergent directly on the printer. Liquid detergent could enter the printer through a gap and cause problems. Never use cleaning agents other than water or mild detergent. Cleaning the Scanner Clean the scanner about once a month, when anything is spilled on it, or when debris or dust collect on any of the surfaces.
Maintenance 4. 5. Wipe the area under the scanner until it is clean. Open the document cover. 6. Wipe the surface of the document glass until it is clean and dry. Note: For best results, use Xerox® Glass Cleaner to remove marks and streaks. 7. 200 Wipe the white underside of the document cover until it is clean and dry.
Maintenance 8. 9. Close the document cover. Open the duplex automatic document feeder cover. 10. With a dry, soft lint-free cloth or paper towel, wipe the duplex automatic document feeder feed roller until it is clean. 11. Close the duplex automatic document feeder. Cleaning the Feed Rollers on the Duplex Automatic Document Feeder 1. Open the duplex automatic document feeder top cover.
Maintenance 2. Wipe the feed rollers with a dry soft lint-free cloth or paper towel until they are clean. Note: If the duplex automatic document feeder rollers get stained with toner or debris, they can cause stains on the documents. To remove the stains, use a soft lint-free cloth dampened with a neutral detergent or water. Cleaning the Interior Clean the interior of the printer regularly to prevent stains inside the printer that can deteriorate printing quality.
Maintenance WARNING: If you accidentally get toner on your clothes, lightly dust them off as best as you can. If some toner remains on your clothes, use cool water, not hot, to rinse off the toner. If toner gets on your skin, wash it off with cool water and a mild soap. If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. 1. Turn off the printer.
Maintenance Notes: • • 5. Be careful not to spill toner when handling the waste cartridge. After removing the waste cartridge, do not touch the area shown in the illustration. Place the removed waste cartridge on a level surface. CAUTION: To avoid toner spills or malfunction, do not lay the waste cartridge on its side. 6. 204 Remove the cleaning rod from inside the printer.
Maintenance 7. Insert the cleaning rod into one of the four cleaning holes until it clicks, then pull it out. Repeat this two more times. Repeat this step for the other three colors. 8. 9. Repeat the procedure for the holes in the other three slots. Return the cleaning rod to its original location. 10. Reinsert the waste cartridge. Note: If the waste cartridge does not fit into place properly, ensure that the belt is inserted fully.
Maintenance 11. To lock the waste cartridge, turn the waste cartridge lock lever 90-degrees clockwise. 12. Close the side door. Cleaning the Color Toner Density Sensors 1. Turn off the printer. CAUTION: If the optional Productivity Kit (HD) is not installed, ensure that the Ready LED is off before you turn off the printer. The data in the memory is cleared when the printer is turned off. 2. 206 Push down on the rear door release and pull open the door.
Maintenance 3. Open the side door. 4. To unlock the waste cartridge, turn the waste cartridge lever 90-degrees counterclockwise. 5. Grasp the handle of the waste cartridge, then pull it out. To prevent toner spills, keep the openings facing up.
Maintenance Notes: • • 6. Be careful not to spill toner when handling the waste cartridge. After removing the waste cartridge, do not touch the area shown in the illustration. Place the removed waste cartridge on a level surface. CAUTION: To avoid toner spills or malfunction, do not lay the waste cartridge on its side. 7. 208 Push the release, then raise the front of the control panel.
Maintenance 8. Open the top cover. 9. Put your fingers through the loops on both sides of the transfer belt, then pull it out. 10. Use a dry cotton swab to clean the color toner density sensors. 11. Reinsert the belt unit into the printer.
Maintenance 12. Close the top cover. 13. Reinsert the waste cartridge. Note: If the waste cartridge does not fit into place properly, ensure that the belt is inserted fully. 14. To lock the waste cartridge, turn the waste cartridge lock lever 90-degrees clockwise.
Maintenance 15. Close the side door. 16. Close the rear door.
Maintenance Adjustments and Maintenance Procedures This section includes: • Color Registration .............................................................................................................. 212 • Adjusting for the Paper Type .............................................................................................. 214 • Adjusting the Transfer Belt Unit .......................................................................................... 215 • Adjusting the Fuser ...................
Maintenance To perform an automatic color registration adjustment: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools, then touch Admin Settings. 3. Touch Service Tools. 4. Touch Color Registration > Auto Registration > Start. The printer runs while it performs the Auto Registration routine. Performing a Manual Color Registration Adjustment Color Registration adjusts the printer to make corrections to blurry or hazy prints, or prints with color halos.
Maintenance 6. 7. Repeat the process for the right side calibration lines, RY, RM, and RC. Align a straight edge through the middle of the white zone in each of the PY, PM, and PC charts. Circle the number at the end of each chart that represents the middle of the white zone. 8. 9. Touch Enter Registration Value. To enter values for each LY, LM, and LC fields, use - and + to adjust the value to what you circled in step 5. Touch Next.
Maintenance To adjust the paper type: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools > Admin Settings. 3. Using the keypad, type the passcode as needed. 4. Touch Service Tools. 5. Touch Paper Type. 6. To select the paper type, touch Plain or Labels. 7. To select the weight range of the paper, touch Lightweight or Heavyweight. 8. Touch OK. 9. To return to the Service Tools menu, press the Back arrow. To return to the Services Home menu, press the Services Home button.
Maintenance To adjust the fuser: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools > Admin Settings. 3. Using the keypad, type the passcode as needed. 4. Touch Service Tools. 5. Touch Adjust Fuser. 6. To select the paper type, touch the name of the paper type in the list. 7. To increase or decrease the amount of offset, press the arrow buttons, then press OK. 8. To adjust the fuser for another paper type, select it from the list, then repeat steps 6 and 7. 9.
Maintenance 1. 2. 3. 4. 5. 6. 7. 8. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings. Using the keypad, type the passcode as needed. Touch Service Tools. Touch Initialize NVM. To select to reset the non-volatile memory, touch Fax Settings, Scan Settings or System Settings. Touch Initialize > Yes, Initialize. To cancel, touch the X button or select No, Cancel. To return to the Service Tools menu, press the Back arrow.
Maintenance 1. 2. 3. 4. 5. 6. 7. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings. Using the keypad, type the passcode as needed. Touch Service Tools. Touch Reset Transfer Unit. Touch Reset > Yes, Reset. To cancel, touch the X button or select No, Cancel. To return to the Service Tools menu, press the Back arrow. To return to the Services Home menu, press the Services Home button.
Maintenance 1. 2. 3. 4. 5. At the printer control panel, press the Machine Status button. Touch Tools, then touch Admin Settings. Touch Format HDD. To format the drive, touch Yes, Start. To cancel, touch the X button or select No, Cancel. To return to the Service Tools menu, press the Back arrow. To return to the Services Home menu, press the Services Home button. WARNING: Formatting the HDD renders all previous files, pending files, and settings inaccessible by the printer.
Maintenance Adjusting the Touchscreen 1. 2. 3. 4. 5. At the printer control panel, press the Machine Status button. Touch Tools, then touch Admin Settings. Touch Adjust Touchscreen. Read the instructions, then touch OK. Touch each cross as it is indicated. Note: To improve the accuracy of the adjustment, use a stylus to touch the center of each cross. 6. 7. 220 Touch OK. To return to the Service Tools menu, press the Back arrow. To return to the Services Home menu, press the Services Home button.
Maintenance Ordering Supplies This section includes: • Consumables ..................................................................................................................... 221 • Routine Maintenance Items ................................................................................................ 221 • When to Order Supplies ..................................................................................................... 222 • Toner Cartridges ...........................................
Maintenance When to Order Supplies A warning appears on the control panel when supplies near their replacement time. Verify that you have replacements on hand. It is important to order these items when the messages first appear to avoid interruptions to your printing. An error message appears on the control panel when supplies must be replaced. Order supplies from your local reseller or go to www.xerox.com/office/WC6605supplies. CAUTION: Use of non-Xerox® supplies is not recommended.
Maintenance Toner Cartridges This section includes: • General Precautions........................................................................................................... 223 • Replacing a Toner Cartridge .............................................................................................. 223 General Precautions WARNINGS: • • When replacing a toner cartridge, be careful not to spill the toner. If any toner spills, avoid contact with clothes, skin, eyes, and mouth.
Maintenance Recycling Supplies For more information on the Xerox® supplies recycling program, go to: www.xerox.com/gwa.
Maintenance Managing the Printer This section includes: • Checking Page Counts....................................................................................................... 225 • Changing the Passcode Using the Control Panel ............................................................... 225 Checking Page Counts The Meter Readings menu shows the number of processed print jobs. The meter is divided according to the color mode.
Maintenance Moving the Printer WARNINGS: • • • Always use at least two people to lift the printer. To prevent you from dropping the printer or injury, lift the printer firmly by gripping the recessed areas on both sides of the printer. Never lift the printer by gripping any other areas. If the optional 550-Sheet Feeder has been installed, uninstall it before moving the printer. If the optional 550-Sheet Feeder is not fixed securely to the printer, it could fall to the ground and cause injuries.
Maintenance 3. Remove the paper from the paper tray. Keep the paper wrapped and away from humidity and dirt. 4. Lift and carry the printer as shown in the illustration. Notes: • • When moving the printer, do not tilt it more than 10 degrees to the front, back, left, or right. Tilting the printer more than 10 degrees can cause toner spillage. When moving the printer over a long distance, remove the imaging units and toner cartridges to prevent toner from spilling. Pack the printer inside a box.
Troubleshooting 10 This chapter includes: • General Troubleshooting .................................................................................................... 230 • Paper Jams ........................................................................................................................ 235 • Getting Help .......................................................................................................................
Troubleshooting General Troubleshooting This section includes: • Printer Does Not Turn On ................................................................................................... 230 • Printer Resets or Turns Off Frequently ............................................................................... 231 • Printer Does Not Print ........................................................................................................ 232 • Printing Takes Too Long ................................
Troubleshooting Printer Resets or Turns Off Frequently Probable Causes Solutions The power cord is not plugged into the outlet correctly. Turn off the printer, confirm that the power cord is plugged in correctly to the printer and the outlet, then turn on the printer. A system error occurred. Turn off the printer, then turn it on again. Print the Error History from the Information Pages of the Printer Setting Utility. If the error persists, contact your Xerox representative.
Troubleshooting Printer Does Not Print Probable Causes Solutions The printer is in Energy Saver mode. Push the control panel button. The printer has an error. Follow the instructions on the control panel to clear the error. If the error persists, contact your Xerox representative. The printer is out of paper. Load paper into the tray. A toner cartridge is empty. Replace the empty toner cartridge. The Error Indicator is blinking. If the Ready Indicator is off, the printer has stopped working.
Troubleshooting Printing Takes Too Long Probable Causes Solutions The printer is set to a slower printing mode, It takes more time to print on certain types of special paper. for example, for printing on glossy or Ensure that the paper type is set properly in the driver and at the heavyweight paper. printer control panel. For details, see Print Speed on page 272. The printer is in Energy Saver mode. Wait. It takes time for printing to start when the printer is coming out of Energy Saver mode.
Troubleshooting Automatic 2-Sided Printing Problems Probable Causes Solutions Unsupported or incorrect paper. Ensure that you are using a supported paper size and weight for 2-sided printing. Envelopes and labels cannot be used for 2-sided printing. For details, see Supported Standard Types and Weights for Automatic 2-Sided Printing on page 114 and Supported Standard Paper Sizes for Automatic 2-Sided Printing on page 115. Incorrect setting.
Troubleshooting Paper Jams This section includes: • Locating Paper Jams.......................................................................................................... 235 • Clearing Paper Jams .......................................................................................................... 237 • Troubleshooting Paper Jams.............................................................................................. 248 • Print-Quality Problems ............................................
Troubleshooting The following illustration shows where paper jams can occur along the paper path: 1. 2. 3. 4. 5.
Troubleshooting Clearing Paper Jams This section includes: • Clearing Paper Jams from the Duplex Automatic Document Feeder .................................. 237 • Clearing Paper Jams from the Bypass Tray ....................................................................... 239 • Clearing Paper Jams from the Tray 1 Area ........................................................................ 241 • Clearing Paper Jams from the Tray 2 Area ...................................................................
Troubleshooting 4. If the document is difficult to remove, remove the feed roller assembly and remove the paper: a. Lift the lever up to the 90 degree position, then lift the front of the assembly clear of the bracket. b. Move the front of the assembly slightly to the left, then lift it up about 13 mm (0.5 in.). c. To release the assembly from the rear bracket, pull it toward the front of the printer and lift it free. d. Pull out the paper in the direction as illustrated. 5. 6.
Troubleshooting Clearing Paper Jams from the Bypass Tray To resolve the error displayed on the control panel you must clear all paper from the paper path. 1. Remove any paper from the bypass tray. 2. Grasp both sides of the Bypass Tray, then pull it straight out of the printer. 3. Pull out Tray 1 until it stops.
Troubleshooting 4. To remove the tray, lift the front of it slightly, then pull it out of the printer. 5. Remove the jammed paper. 6. 7. At the back of the paper tray, press the paper lift tray down until it locks. Insert Tray 1 into the printer, then push it all the way in. Notes: • • 240 If the tray does not go all the way in, ensure that the paper lift at the back of the tray is locked down. If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer.
Troubleshooting 8. Insert the Bypass Tray into the printer. 9. Push the tray in all the way. 10. If the control panel prompts you, verify the size and type on the screen. To make changes: a. Touch Size, then touch an option for a standard paper size. b. Touch Type, then touch an option for the paper type. c. Touch OK. Clearing Paper Jams from the Tray 1 Area To resolve the error displayed on the control panel you must clear all paper from the paper path. 1. Remove any paper from the bypass tray. 2.
Troubleshooting 3. Pull out Tray 1 until it stops. 4. To remove the tray, lift the front of it slightly, then pull it out of the printer. 5. Remove the jammed paper.
Troubleshooting 6. 7. At the back of the paper tray, press the paper lift tray down until it locks. Insert Tray 1 into the printer, then push it all the way in. Notes: • 8. If the tray does not go all the way in, ensure that the paper lift at the back of the tray is locked down. • If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer. Insert the bypass tray into the printer. 9. Push the tray in all the way. 10.
Troubleshooting Clearing Paper Jams from the Tray 2 Area To resolve the error displayed on the control panel you must clear all paper from the paper path. 1. Pull Tray 2 out until it stops. 2. To remove the tray, lift the front of it slightly, then pull it out of the printer. 3. Remove any paper jammed at the front of the printer.
Troubleshooting 4. At the back of the printer, open the Tray 2 Door, then remove any paper jammed at the back of the printer. 5. Insert the tray back into the printer. 6. Push the tray in all the way. Notes: • 7. If the tray does not go all the way in, ensure that the paper lift at the back of the tray is locked down. • If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer. If the control panel prompts you, verify the size and type on the screen.
Troubleshooting Clearing Paper Jams from the Fuser Area To resolve the error displayed on the control panel you must clear all paper from the paper path. 1. Push down on the rear door release and pull open the door. 2. Lift the levers as shown. 3. To lift the top paper guide on the top of the fuser, use the tabs to pull it up and out.
Troubleshooting 4. Remove any jammed paper from the back of the printer. 5. Close the paper guide cover on the fuser. 6. Lower the levers to their original position. 7. Close the rear door.
Troubleshooting Troubleshooting Paper Jams This section includes: • Multiple Sheets Pulled Together ......................................................................................... 248 • Paper Misfeeds .................................................................................................................. 248 • Label and Envelope Misfeeds ............................................................................................ 249 • Paper Jam Message Stays On .........................
Troubleshooting Label and Envelope Misfeeds Probable Causes Solutions The label sheet is facing the wrong way in the tray. • Load label sheets according to the instructions from the manufacturer. Load labels only in the Bypass Tray, face up and with the top going into the printer. Envelopes are loaded incorrectly. • Load No. 10, DL, and Monarch envelopes in the trays with the print side up, flaps closed, flap-side down and to the right. Load them with the short edge leading into the printer.
Troubleshooting Print-Quality Problems This section includes: • Controlling Print Quality ...................................................................................................... 250 • Solving Print-Quality Problems ........................................................................................... 251 Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems, use the information in this section to troubleshoot the problem.
Troubleshooting CAUTION: Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer.
Troubleshooting Symptom Probable Causes Solutions Faded printouts with multiple colors faded. The toner cartridges are not ® Xerox toner cartridges. Verify that the toner cartridges meet specifications, and replace them if necessary. The paper being used is outside the recommended specification range. Replace the paper with a recommended size and type, and confirm that your control panel and print driver settings are correct. For details, see Supported Paper on page 112.
Troubleshooting Symptom Probable Causes Solutions Copy colors are wrong color. The color balance is not adjusted properly. Adjust the color balance: 1. Press the Machine Status button. 2. Touch Tools > Copy Defaults. 3. Scroll to, then select Color Balance. 4. Select a color, then adjust the dark, midtones, and light shades for each color. Note: - numbers reduce the color, + numbers increase the color. 5. Click OK. 6. To return to the Services Home menu, press the Services Home button.
Troubleshooting Symptom Probable Causes Solutions Color around the edge of printing is incorrect. The color registration is incorrect. Adjust the color registration. For details, see Color Registration on page 212. Partial blanks, creased paper, or blotted printing. The paper is damp. Replace the paper. The paper is outside the recommended specification range. Replace the paper with a recommended size and type. For details, see Supported Paper on page 112. The printer is worn or damaged.
Troubleshooting Symptom Probable Causes Solutions Vertical blanks appear. The lenses are blocked. Clean the lenses in the inside of the printer. For details, see Cleaning the Laser Lenses on page 202. The printer is worn or damaged. For assistance, go to the Xerox Support website at www.xerox.com/office/WC6605support The toner cartridges are not ® Xerox toner cartridges. Ensure that the toner cartridges meet specifications and replace if necessary.
Troubleshooting Symptom Probable Causes Solutions Slanted printing. The paper guides in the trays are not set correctly. Reset the paper tray guides. For details, see Loading Paper on page 116. Colors are blurry or there is white area around objects. Color-to-color alignment is not correct. Perform an automatic color registration adjustment. For details, see Color Registration on page 212. Blotchy or mottled images. The paper is too light or too thin.
Troubleshooting Copy and Scan Problems If the copy or scan quality is poor, refer to the following table. Symptoms Solutions Lines or streaks only present in copies made from the document feeder. There is debris on the document glass. When scanning, the paper from the document feeder passes over the debris creating lines or streaks. Clean all glass surfaces with a lint-free cloth. Spots present in copies taken from the document glass. There is debris on the document glass.
Troubleshooting Fax Problems This section includes: • Problems Sending Faxes ................................................................................................... 258 • Problems Receiving Faxes ................................................................................................. 259 Note: If you cannot send and receive faxes, make sure that you are connected to an approved analog telephone line. The fax cannot send or receive when connected to a digital phone line.
Troubleshooting If the problem persists, go to www.xerox.com/office/WC6605support for online support information. Problems Receiving Faxes Symptoms Causes Solutions The received fax is blank. There is a problem with the telephone Verify that the printer can make clean connection or with the fax machine of copies. If it can, have the caller send the caller. the fax again. The sender loaded the pages incorrectly. Contact the sender. The printer answers the call, but does not accept incoming data.
Troubleshooting Getting Help This section includes: • Control Panel Messages .................................................................................................... 260 • Using the Integrated Troubleshooting Tools ....................................................................... 261 • Online Support Assistant .................................................................................................... 262 • Information Pages ........................................................
Troubleshooting Viewing Job Status on the Control Panel To view current or saved jobs on the control panel: 1. At the control panel, press the Job Status button. In the top portion of the screen, a list of current jobs appears. 2. To view a list of secure prints, touch Secure Jobs. 3. To view a list of secure faxes received, touch Secure Fax Receive. To print a detailed list of last 20 print, copy, fax, or scan jobs that have processed: 1. At the printer control panel, press the Machine Status button. 2.
Troubleshooting Online Support Assistant Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print-quality problems, paper jams, software installation issues, and more. To access the Online Support Assistant, go to www.xerox.com/office/WC6605support. Information Pages Your printer has a printable set of information pages. These include configuration and font information, demonstration pages, and more.
Specifications A This appendix includes: • Printer Configurations and Options..................................................................................... 264 • Physical Specifications ....................................................................................................... 266 • Environmental Specifications ............................................................................................. 270 • Electrical Specifications ....................................................
Specifications Printer Configurations and Options Available Configurations The WorkCentre 6605 Color Multifunction Printer is available in two configurations: • WorkCentre 6605N Color Multifunction Printer: Network printer with copy, print, scan, and fax functions and USB or network connectivity. • WorkCentre 6605DN Color Multifunction Printer: Network printer with copy, automatic 2-sided printing, scan, and fax functions and USB or network connectivity.
Specifications Feature WorkCentre 6605 Color Multifunction Printer Max Scan Size • Document Glass • Duplex Automatic Document Feeder • 215.9 x 297 mm (8.5 x 11.7 in.) • 215.9 x 355.6 mm (8.5 x 14 in.) File formats • JPEG • TIFF • PDF Supported scanning • • • • • • Email address book • Up to 100 email addresses • Up to 10 email groups • Up to 10 addresses per email group Control panel 4.
Specifications Physical Specifications Weights and Dimensions WorkCentre 6605DN Color Multifunction Printer WorkCentre 6605DN Color Multifunction Printer with Optional 550-Sheet Feeder Width 430 mm (16.9 in.) 430 mm (16.9 in.) Depth 528 mm (20.8 in.) 530 mm (20.8 in.) Height 560 mm (22.0 in.) 653 mm (25.7 in.) Weight 32.5 kg (71.7 lb.) 35.1 kg (77.3 lb.
Specifications Configurations with Optional 550-Sheet Feeder Total Space Requirements WorkCentre 6605DN Color Multifunction Printer WorkCentre 6605DN Color Multifunction Printerwith Optional 550-Sheet Feeder Width 930 mm (36.6 in.) 930 mm (36.6 in.) Depth 1528 mm (60.2 in.) 1528 mm (60.2 in.) Height 855 mm (33.7 in.) 948 mm (37.3 in.
Specifications Clearance Requirements WorkCentre 6605 Color Multifunction Printer 268 WorkCentre 6605 Color Multifunction Printer User Guide
Specifications Clearance Requirements with Optional 550-Sheet Feeder WorkCentre 6605 Color Multifunction Printer WorkCentre 6605 Color Multifunction Printer User Guide 269
Specifications Environmental Specifications Temperature • • Operating temperature: 10–32°C (50–90°F) Optimum temperature: 15–28°C (59–82°F) Relative Humidity • • Minimum–Maximum Humidity Range: 10–85% Optimal Humidity Range: 20–70% relative humidity at 28°C (82°F) Note: Under extreme environmental conditions, such as 10°C and 85% relative humidity, defects can occur due to condensation. Elevation For optimum performance, use the printer at elevations below 3100 m (10,170 ft.).
Specifications Electrical Specifications Power Supply Voltage and Frequency Power Supply Voltage Power Supply Frequency 110–127 VAC +/-10%, (99–140 VAC) 50 Hz +/- 3 Hz 60 Hz +/- 3 Hz 220–240 VAC +/-10%, (198–264 VAC) 50 Hz +/- 3 Hz 60 Hz +/- 3 Hz Power Consumption • • • Energy Saver Mode (Sleep): 6 W Ready: 72 W Continuous printing: 560 W This printer does not consume electric power when the power switch is turned off even if the printer is connected to an AC outlet.
Specifications Performance Specifications Feature Specifications Printer warm up time Power on: As fast as 27 seconds. Recovery from sleep mode: As fast as 9 seconds. Note: Warm up time assumes an ambient temperature of 20ºC (68°F) at 60% relative humidity. Print Speed Print speeds for continuous printing are up to 36 ppm. Print speeds are the same for color or black and white printing. Several factors affect print speed: • Print mode. The fastest print modes are Standard and Enhanced.
Specifications Controller Specifications Processor 533 MHz ARM11 processor Memory Memory WorkCentre 6605 Color Multifunction Printer Standard memory 512 MB RAM Optional Memory Productivity Kit (Memory) 512 MB RAM (1 GB total) Flash memory 64 MB ROM EEPROM 64 KB EPROM Fax memory 4 MB RAM SRAM 128 KB Interfaces Universal Serial Bus (USB 2.0) Ethernet 10/100/1000Base-TX IEEE802.
Regulatory Information B This appendix includes: • Basic Regulations .............................................................................................................. 276 • Copy Regulations ............................................................................................................... 280 • Fax Regulations ................................................................................................................. 283 • Material Safety Data Sheets .........................
Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office environment. United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Regulatory Information European Union The CE mark applied to this product symbolizes a declaration of conformity by Xerox with the following applicable Directives of the European Union as of the dates indicated: • December 12, 2006: Low Voltage Directive 2006/95/EC • December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC • March 9, 1999: Radio & Telecommunications Terminal Equipment Directive 1999/5/EC This printer, if used properly in accordance with the instructions, is not dangerous for
Regulatory Information Paper Types This product can be used to print on both recycled and virgin paper, approved to an environmental stewardship scheme, which complies with EN12281 or a similar quality standard. Lighter weight paper (60 g/m²), which contains less raw material and thus save resources per print, may be used in certain applications. We encourage you to check if this is suitable for your printing needs.
Regulatory Information Importeur Xerox GmbH Hellersbergstraße 2-4 41460 Neuss Deutschland Turkey RoHS Regulation In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.” “EEE yönetmeliğine uygundur.” Regulatory Information for 2.4 GHz Wireless Network Adapter This product contains a 2.4 GHz Wireless LAN radio transmitter module which complies with the requirements specified in FCC Part 15, Industry Canada RSS-210 and European Council Directive 99/5/EC.
Regulatory Information Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1. Obligations or Securities of the United States Government, such as: • Certificates of Indebtedness. • National Bank Currency. • Coupons from Bonds. • Federal Reserve Bank Notes. • Silver Certificates. • Gold Certificates. • United States Bonds.
Regulatory Information 2. 3. 4. 5. 6. 7. 8. 9. Obligations or Securities of any Foreign Government, Bank, or Corporation. Copyrighted materials, unless permission of the copyright owner has been obtained or the reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21.
Regulatory Information • • • • • Proclamations, orders, regulations, or appointments, or notices thereof (with intent to falsely cause same to purport to have been printed by the Queens Printer for Canada, or the equivalent printer for a province) Marks, brands, seals, wrappers, or designs used by or on behalf of the Government of Canada or of a province, the government of a state other than Canada or a department, board, Commission, or agency established by the Government of Canada or of a province or
Regulatory Information Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the messag
Regulatory Information To order the correct service from the local Telephone Company, you could also have to quote the codes in the following list: • Facility Interface Code (FIC) = 02LS2 • Service Order Code (SOC) = 9.0Y CAUTION: Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment.
Regulatory Information For user protection, make sure that the printer is properly grounded. The electrical ground connections of the power utility, telephone lines, and internal metallic water pipe systems, if present, must be connected together. This precaution could be vital in rural areas. WARNING: Do not attempt to make such connections yourself. Contact the appropriate electric inspection authority, or electrician, to make the ground connection.
Regulatory Information New Zealand 1. 2. 3. 4. 5. 6. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, it does not provide any sort of warranty, and it does not imply that any Telepermitted product is compatible with all Telecom network services.
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.
Recycling and Disposal C This appendix includes: • All Countries ....................................................................................................................... 290 • North America .................................................................................................................... 291 • European Union ................................................................................................................. 292 • Other Countries ...............................
Recycling and Disposal All Countries If you are managing the disposal of your Xerox® product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities.
Recycling and Disposal North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox® product is part of the program. For more information about Xerox® environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
Recycling and Disposal European Union Some equipment may be used in both a domestic/household and a professional/business application. Domestic/Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste.
Recycling and Disposal Collection and Disposal of Equipment and Batteries These symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery, and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directive 2002/96/EC and 2006/66/EC.
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance.
