Operation Manual
Troubleshooting 
236  Xerox
®
 WorkCentre
®
 6605 Color Multifunction Printer 
  User Guide 
General Troubleshooting 
This section includes: 
•  Printer Does Not Turn On ............................................................................................................................................... 236 
•  Printer Resets or Turns Off Frequently ...................................................................................................................... 237 
•  Printer Does Not Print ...................................................................................................................................................... 237 
•  Printing Takes Too Long.................................................................................................................................................. 238 
•  Document Prints From Wrong Tray ........................................................................................................................... 239 
•  Automatic 2-Sided Printing Problems ....................................................................................................................... 239 
•  Printer is Making Unusual Noises ................................................................................................................................ 239 
•  Paper Tray Will Not Close ............................................................................................................................................... 239 
•
Condensation has Formed Inside the Printer ........................................................................................................ 240 
This section contains procedures to help you locate and resolve problems. Resolve some problems by 
simply restarting the printer. 
Printer Does Not Turn On 
Probable Causes  Solutions 
The power switch is not turned on.  Turn on the switch. 
The power cord is not correctly plugged into 
the outlet. 
Turn off the printer power switch, and plug the power cord securely 
into the outlet. 
Something is wrong with the outlet 
connected to the printer. 
•  Plug another electrical appliance into the outlet and see if it 
operates properly. 
•  Try a different outlet. 
The printer is connected to an outlet with a 
voltage or frequency that does not match the 
printer specifications. 
Use a power source with the specifications listed in the Electrical 
Specifications on page 277. 
CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet. 










