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© 2014 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.
Contents 1 Safety 13 Electrical Safety ................................................................................................................................................................. 14 General Guidelines ................................................................................................................................................... 14 Power Cord ............................................................................................................................
Contents Connecting to a Computer Using USB ............................................................................................................ 39 Connecting to a Wired Network ......................................................................................................................... 39 Connecting to a Wireless Network .................................................................................................................... 39 Connecting to a Telephone Line ................
Contents Configuring an LDAP Authentication System .............................................................................................. 87 LDAP User Mapping................................................................................................................................................. 88 Configuring a Kerberos Authentication System .......................................................................................... 89 Configuring Xerox Secure Access Settings ................
Contents 4 Paper and Media 117 Supported Paper ............................................................................................................................................................. 118 Recommended Media .......................................................................................................................................... 118 Ordering Paper ...........................................................................................................................
Contents Making Copies .................................................................................................................................................................. 152 Duplex Automatic Document Feeder Guidelines ...................................................................................... 153 Document Glass Guidelines................................................................................................................................ 153 Copying an ID Card .........
Contents Scanning an Image Using Windows XP ........................................................................................................ 179 Scanning an Image Using Windows Vista or Windows 7 ..................................................................... 180 Adjusting Scanning Settings ...................................................................................................................................... 181 Setting the Output Color .........................................
Contents Adding or Editing Groups in the Fax Address Book at the Control Panel ....................................... 201 Using the Address Book Editor Utility ............................................................................................................ 201 9 Maintenance 203 Cleaning the Printer ....................................................................................................................................................... 204 General Precautions...................
Contents Locating Paper Jams ............................................................................................................................................. 241 Clearing Paper Jams .............................................................................................................................................. 242 Troubleshooting Paper Jams .............................................................................................................................
Contents Germany ..................................................................................................................................................................... 285 Turkey RoHS Regulation ...................................................................................................................................... 285 Regulatory Information for 2.4 GHz Wireless Network Adapter ........................................................ 285 Copy Regulations ........................
Safety 1 This chapter includes: • Electrical Safety .................................................................................................................................................................... 14 • • Operational Safety .............................................................................................................................................................. 17 Maintenance Safety ...................................................................................
Safety Electrical Safety This section includes: • General Guidelines .............................................................................................................................................................. 14 • • Power Cord .............................................................................................................................................................................. 15 Emergency Turn Off .................................................................
Safety Power Cord • • • Use the power cord supplied with your printer. Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet. Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal.
Safety Laser Safety This printer complies with laser product performance standards set by governmental, national, and international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance. WARNING: Use of controls, adjustments, or performance of procedures other than those specified in this manual can result in hazardous radiation exposure.
Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer. Operational Guidelines • • • • • Do not remove any paper trays while the printer is printing. Do not open the doors when the printer is printing.
Safety Printer Supplies • • • • • • Use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard. Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies. Store all consumables in accordance with the instructions given on the package or container. Keep all consumables away from the reach of children. Never throw toner, print/drum cartridges, or toner containers into an open flame.
Safety Maintenance Safety • • • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. Do not use aerosol cleaners. Clean with a dry lint-free cloth only. Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.
Safety Printer Symbols Symbol Description Warning: Indicates a hazard which, if not avoided, could result in death or serious injury. Caution: Indicates a mandatory action to take in order to avoid damage to the property. Hot surface on or in the printer. Use caution to avoid personal injury. Do not burn the item. Do not expose the imaging unit to light for more than 10 minutes. Do not expose the imaging unit to direct sunlight. Do not touch the part or area of the printer.
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States: 1-800 828-6571 Canada: 1-800 828-6571 Europe: +44 1707 353 434 For product safety information in the United States, go to www.xerox.com/environment. For product safety information in Europe, go to www.xerox.com/environment_europe.
Features 2 This chapter includes: • Parts of the Printer............................................................................................................................................................... 24 • • Energy Saver Mode ............................................................................................................................................................. 28 Information Pages .......................................................................................
Features Parts of the Printer This section includes: • Front View ............................................................................................................................................................................... 24 • • Rear View ................................................................................................................................................................................. 25 Internal Parts .....................................................
Features Rear View 1. 2. 3. 4. 5. 6. 7. Duplex Unit Transfer Roller Fuser Power Connector Rear Door Control Board Left Side Door 8. 9. 10. 11. 12. 13.
Features Internal Parts 1. 2. 3. 4. Front Door Toner Cartridges Document Glass Document Cover 5. 6. 7. 8. Duplex Automatic Document Feeder Waste Cartridge Lock Imaging Units Waste Cartridge Control Panel The control panel consists of a touch screen and buttons you press to control the functions available on the printer. The control panel: • Displays the current operating status of the printer. • Provides access to print features. • Provides access to reference materials.
Features 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Services Home button invokes the Services home menu for access to printer features, such as copy, scan, and fax. Touch Screen displays information and provides access to printer functions. Alphanumeric Keypad enters alphanumeric information. Clear All clears previous and changed settings for the current selection. Power Saver enters and exits low-power mode. Stop cancels the current job.
Features Energy Saver Mode You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level. Exiting Energy Saver Mode The printer automatically cancels Energy Saver mode when it receives data from a connected computer. To exit Energy Saver mode manually, press the Power Saver button on the control panel.
Features Information Pages Your printer has a printable set of information pages. These include configuration and font information, demonstration pages, and more. Configuration Report The Configuration Report lists printer information such as default settings, installed options, network settings including IP address, and font settings. Use the information on this page to help you configure network settings for your printer, and to view page counts and system settings. Printing a Configuration Report 1.
Features Administrative Features CentreWare Internet Services CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser. CentreWare Internet Services requires: • A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux environments. • TCP/IP and HTTP enabled in the printer.
Features To view the IP address on the control panel when Display Network Settings is not enabled: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools>Admin Settings>Network>Ethernet>TCP/IP. 3. Record the IP address from the display. 4. To return to the Services Home menu, press the Services Home button. Finding the IP Address on the Configuration Report 1. 2. 3. At the printer control panel, press the Machine Status button. Touch Information Pages.
Features Logging In to CentreWare Internet Services When Administrator Mode is enabled, the Jobs, Address Book, Properties, and Support tabs are locked until you enter the administrator user name and password. To log in to CentreWare Internet Services as the administrator: 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.
Features More Information You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/WC6605docs Recommended Media List United States: www.xerox.com/paper European Union: www.xerox.com/europaper Technical support information for your printer; including online technical support, Online Support Assistant, and driver downloads. www.xerox.
Installation and Setup 3 This chapter includes: • Installation and Setup Overview ................................................................................................................................... 36 • • Selecting a Location for the Printer.............................................................................................................................. 37 Connecting the Printer .................................................................................................
Installation and Setup Installation and Setup Overview Before printing, your computer and the printer must be plugged in, turned on, and connected. Configure the initial settings of the printer, then install the driver software and utilities on your computer. You can connect to your printer directly from your computer using USB, or connect over a network using an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different connection methods.
Installation and Setup Selecting a Location for the Printer 1. Select a dust-free area with temperatures from 10---32°C (50---90°F), and relative humidity 15---85%. Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold room can cause condensation inside the printer, directly interfering with image transfer. 2. Place the printer on a level, solid, non-vibrating surface with adequate strength for the weight of the printer.
Installation and Setup Connecting the Printer This section includes: • Selecting a Connection Method .................................................................................................................................... 38 • • Connecting to a Computer Using USB ....................................................................................................................... 39 Connecting to a Wired Network ...............................................................................
Installation and Setup Connecting to a Computer Using USB To use USB, you must have Windows XP SP1 and later, Windows Server 2003 and later, or Macintosh OS X version 10.5 and later. To connect the printer to the computer using a USB cable: 1. Ensure that the printer is turned off. 2. Connect the B end of a standard A/B USB 2.0 cable to the USB Port on the back of the printer. 3. Attach the power cord and then plug in the printer and turn it on. 4.
Installation and Setup Installing the Wireless Network Adapter The optional wireless network adapter plugs in to the back of the control board. After the adapter is installed, and wireless networking is enabled and configured, the adapter is able to connect to a wireless network. To install the Wireless Network Adapter: 1. Turn off the printer. 2. 3. Remove the packaging from the Wireless Network Adapter. Follow the installation sheet and install the Wireless Network Adapter on the printer.
Installation and Setup 5. Turn on the printer. 6. In the Admin Menu, configure the Wi-Fi Settings. See also: Connecting to a network with a Wi-Fi protected setup on page 43 Connecting to a wireless network using the control panel on page 45 Connecting to a wireless network manually on page 45 Connecting to a wireless network using CentreWare Internet Services on page 46 Removing the Wireless Network Adapter 1. Turn off the printer.
Installation and Setup 2. Unscrew the thumbscrew on the back of the left door, then open the left door. 3. Locate the plastic latch release on the Wireless Network Adapter protruding through the back of the chassis. Reach into the chassis and push inward, then back on the latch release to remove the Wireless Network Adapter. 4. CAUTION: Do not use force to pull on the Wireless Network Adapter. If the latch is released properly, the adapter pulls out easily. Pulling on the adapter can damage it. 5. 6.
Installation and Setup Resetting Wireless Settings If the printer was previously installed in a wireless network environment, it could retain setup and configuration information. To prevent the printer from trying to connect to the previous network, perform the following steps: 1. At the printer control panel, press the Machine Status button. 2. Touch the Tools tab. 3. Touch Admin Setting>Network>Wi-Fi. 4. Touch the Down arrow to navigate to the next screen. 5. Touch Reset Wi-Fi>Reset>Yes, Reset.
Installation and Setup Note: Connect and configure the wireless router for the network before you install the printer. 1. At your computer, open the router control panel, then select Add WPS Client. Note: For details, see your router documentation. 2. Select PIN Method. The router control panel opens to a dialog box ready for the PIN number. Note: The following steps can vary with different router manufacturers. 3. 4. 5. 6. 7. At the printer control panel, press the Machine Status button.
Installation and Setup Note: The wireless router must be connected and properly configured for the network before you install the printer. For details, see your router documentation. Connecting to a Wireless Network Using the Control Panel Wi-Fi Setup Wizard Before you begin, ensure that you have the wireless network Service Set Identifier (SSID), encryption type, and passphrase. For details, see Collecting Wireless Network Information for Connecting to a Wireless Network Manually on page 44.
Installation and Setup Connecting to a Wireless Network Using CentreWare Internet Services Before you begin, ensure that you have the wireless network Service Set Identifier (SSID), encryption type, and passphrase. For details, see Collecting Wireless Network Information for Connecting to a Wireless Network Manually on page 44. Note: To use CentreWare Internet Services to set up the printer on a wireless network, connect the printer to your computer through an Ethernet wired network.
Installation and Setup Connecting to a Wireless Network Using the Printer Setup Utility Before you begin, ensure that you have the wireless network Service Set Identifier (SSID), encryption type, and passphrase. For details, see Collecting Wireless Network Information for Connecting to a Wireless Network Manually on page 44. Note: To use the Printer Setup Utility for setting up on a wireless network, connect your printer to your computer through the Ethernet wired network.
Installation and Setup 15. If any of the settings are incorrect, click the Back button to return to the previous screen. 16. To print a record of the IP settings, click Print Printer Settings. 17. Click Finish. When the printer restarts, it uses the information from Printer Setup Utility to connect with the wireless router. 18. If the Ethernet cable is connected to the printer, disconnect it. 19. Wait approximately two minutes, then print a Configuration Report to check the connection. 20.
Installation and Setup Connecting to a Telephone Line 1. 2. 3. 4. Ensure that the printer is turned off. Connect a standard RJ11 cable, No. 26 American Wire Gauge (AWG) or larger, to the Line port on the back of the printer. Connect the other end of the RJ11 cable to an operating telephone line. Enable and configure the Fax functions. For details, see Configuring Fax Settings from the Control Panel on page 72.
Installation and Setup Configuring Network Settings This section includes: • About TCP/IP and IP Addresses ..................................................................................................................................... 50 About TCP/IP and IP Addresses Computers and printers primarily use TCP/IP protocols to communicate over an Ethernet network. Generally, Macintosh computers use either TCP/IP or the Bonjour protocol to communicate with a network printer.
Installation and Setup Assigning the Printer IP Address This section includes: • Assigning the IP Address Automatically .................................................................................................................... 51 • • Finding the IP Address of the Printer .......................................................................................................................... 52 Changing the IP Address Using CentreWare Internet Services .........................................
Installation and Setup Finding the IP Address of the Printer To install the print drivers for a network-connected printer, you need the IP address of your printer. You also need the IP address to access the settings of your printer through CentreWare Internet Services. You can view the IP address of your printer from the Configuration Report or on the printer control panel. Note: After the printer has been on for two minutes, print the Configuration Report.
Installation and Setup Assigning the IP Address Manually You can assign a static IP address to your printer from the printer control panel. Once an IP address is assigned, you can change it using CentreWare Internet Services.
Installation and Setup 11. Using the keypad, enter the address as X.X.X.X, where X is a number from 0---255: − To clear an existing number from a cell, press Clear. − To enter a one or two-digit number, to advance to the next cell, touch the Right arrow. When you enter the third digit of a three-digit number, the cursor automatically advances to the next cell. − After entering the number in the last cell, touch OK. 12. At the Restart System prompt, touch Close. 13. Touch Gateway Address. 14.
Installation and Setup Setting Up the Network Address Book Before you can use the Network Address Book, configure the printer to communicate with the LDAP server. To set up the Network Address Book: 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. 2. Click Properties. 3. In the left navigation panel, scroll to Protocols, then select LDAP Server. 4.
Installation and Setup Configuring General Setup Using CentreWare Internet Services This section includes: • Opening General Setup Settings ................................................................................................................................... 56 • • Viewing Printer Information ........................................................................................................................................... 56 Cloning Printer Settings .................................
Installation and Setup Cloning Printer Settings You can use cloning to copy configuration settings from one printer to another printer on the same network. To use the clone feature, both the source printer and the destination printer must be the same model and have the same version of firmware. Note: Before you copy the address book, verify that the address book of the target printer is empty. To clone the printer settings: 1. From the General Setup menu, click Cloning. 2.
Installation and Setup 6. 7. Click Save Changes. Next to Connection Setup, click Email Settings. a. Enter the From: Email Address for the printer. b. Next to SMTP Server, enter the IP Address or DNS Name of the SMTP server to which the printer is connected. If you do not know the IP Address or DNS Name of the SMTP server, click Auto Detect SMTP Server. Note: Before clicking Auto Detect SMTP Server, to save any entries that you have made, click Save Changes. c. d. e.
Installation and Setup Configuring Tray Settings Use this menu to configure the paper trays for the paper size and type, set custom sizes, and turn the display prompts on and off. To configure the tray settings: 1. From the General Setup menu, click Tray Settings. 2. To use the panel or print driver settings to select the Bypass Tray mode, under Tray Settings select Bypass Tray Mode. 3. Under Tray Settings, next to each tray selection, select the paper size and paper type from the lists. 4.
Installation and Setup Resetting Service Defaults Use this menu to restart the printer or to reset the default settings for faxing, scanning, printer, and network settings using CentreWare Internet Services. To reset the printer or to reset system or service defaults: 1. From the General Setup menu, click Resets. 2. To reset a service default, next to Reset Fax Defaults or Reset Scan Defaults, click Power Off/On Printer. 3.
Installation and Setup Configuring General Setup Using the Control Panel This section includes: • Accessing Information About the Printer Using the Control Panel ................................................................ 61 • • Using the Power On Wizard ............................................................................................................................................. 61 Configuring General Settings...........................................................................
Installation and Setup 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 62 To set the date: a. Touch Date. b. Touch Format touch the date format that you want to use, then touch X. c. Touch Month, then use the keypad to enter the month. d. Touch Day, then use the keypad to enter the date. e. Touch Year, then use the keypad to enter the year. f. Touch OK. To set the time: a. Touch Time. b. To select the format, touch 12 Hour or 24 Hour. c. Touch Hour, then use the keypad to enter the hour. d.
Installation and Setup Configuring General Settings This section includes: • Accessing the General Settings Menu ......................................................................................................................... 63 • • Configuring the Energy Saver Timers .......................................................................................................................... 63 Setting the Date and Time ..............................................................................
Installation and Setup Setting the Date and Time 1. 2. 3. 4. 5. 6. 7. Use this menu to configure general settings of the printer. For example, time to Energy Saver mode, alarm settings, and so on. Touch Date and Time. To select your time zone: a. Touch Time Zone. b. Use the Up or Down arrows to navigate, select your geographic region and time zone, then touch OK. To set the date: a. Touch Date. b. Touch Format, touch the date format that you wish to use, then touch X to close the list. c.
Installation and Setup Configuring Audio Tones 1. 2. 3. 4. 5. 6. 7. At the printer control panel, press the Machine Status button. Touch Tools>Admin Settings. Touch System Settings, then touch General. Touch Audio. Select the tone you want to change, then select an option. Repeat step 2 for each tone you want to set. To return to the General menu, touch the Back arrow. Setting the Startup Page 1. 2. 3. 4. 5. 6. At the printer control panel, press the Machine Status button. Touch Tools>Admin Settings.
Installation and Setup Setting the Auto Log Print 1. 2. 3. 4. 5. 6. 7. At the printer control panel, press the Machine Status button. Touch Tools>Admin Settings. Touch System Settings, then touch General. Touch Auto Log Print. To print a job history log after every 20 print jobs automatically, touch Auto Log Print. Touch OK. At the Restart System prompt, touch Close.
Installation and Setup Configuring Output Settings Use this menu to configure settings concerning the output of the printer. To configure settings for the printer output: 1. To set the default paper size, touch Default Paper Size, touch an option, then touch OK. Note: The default for Default Paper Size varies depending on the country-specific factory default. 2. 3. 4. 5. 6. 7. 8. To print the user ID on the output page, touch Print ID, touch a position where the ID is printed, then touch OK.
Installation and Setup Configuring Tray Settings Use this menu to configure the paper trays for the paper size and type, set custom sizes, and turn the display prompts on and off. To configure the tray settings: 1. At the printer control panel, press the Machine Status button. 2. Touch the Tools>Tray Management>Tray Settings. 3. To configure the Bypass Tray settings: a. Touch Bypass. b. To have the printer prompt you to set the paper type and size when paper is loaded, select Display Tray Prompt. c.
Installation and Setup Configuring AirPrint Use AirPrint to print directly from a wired or wireless device without using a print driver. AirPrint is a software feature that allows for driverless printing from Apple iOS-based mobile devices and Mac OS-based devices. AirPrint-enabled printers let you print directly from a Mac or from an iPhone, iPad, or iPod touch. Notes: • • • • 1. Not all applications support AirPrint. Wireless devices must join the same wireless network as the printer.
Installation and Setup Configuring Fax Defaults and Settings This section includes: • Setting Fax Defaults from CentreWare Internet Services .................................................................................. 70 • • Configuring Fax Settings from CentreWare Internet Services ......................................................................... 71 Setting Fax Defaults from the Control Panel .................................................................................................
Installation and Setup Configuring Fax Settings from CentreWare Internet Services If your printer is connected to your computer through a wired or wireless network connection, use CentreWare Internet Services to configure the fax settings. To configure fax settings using CentreWare Internet Services: 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.
Installation and Setup Setting Fax Defaults from the Control Panel Note: If your printer is connected to your computer through a wired or wireless network connection, use CentreWare Internet Services to configure the fax settings. 1. 2. 3. 4. 5. 6. 7. 8. At the printer control panel, press the Machine Status button. Touch Tools, then touch Service Defaults. Touch Fax Defaults. Touch Resolution, select the default resolution for fax transmissions, then touch OK.
Installation and Setup Configuring Fax Line Settings from the Control Panel 1. 2. 3. 4. 5. 6. 7. At the printer control panel, press the Machine Status button. Touch Tools>Admin Settings. Touch Fax Settings. Touch Fax Line Settings. Touch Fax Number, enter the fax line number, then touch OK. Touch Country, use the arrow keys to scroll through the lists, select your country, then touch OK. At the Restart is Required message, to save the settings and restart the printer, click Yes, Save.
Installation and Setup 9. To reject faxes sent from unwanted sources: a. Touch Junk Filter, then touch On or Off. b. Touch OK. c. At the Restart System prompt, touch Close. d. To return to incoming defaults, touch the Back arrow. 10. To configure Secure Receive: Note: To use Secure Receive, set up Panel Lock first. 11. 12. 13. 14. 74 a. Touch Secure Receive. b. Touch Secure Receive Set, select Enable, then enter a four-digit PIN. c. Touch the Back arrow to return to Incoming Defaults.
Installation and Setup Configuring Fax Transmission Defaults from the Control Panel 1. 2. 3. 4. 5. 6. 7. 8. 9. At the printer control panel, press the Machine Status button. Touch Tools>Admin Settings. Touch Fax Settings. Touch Transmission Defaults. To configure the printer to auto redial a busy number or a line that does not answer: a. Touch Auto Redial Setup. b. To change the number of redial attempts, touch Number of Redial, enter a number from 0---9, then touch OK. c. Touch OK. d.
Installation and Setup 10. To have the printer generate a cover page for each fax transmission, touch Fax Cover Page, touch On, then touch OK. 11. To enable or disable the Error Correction Mode: a. Touch ECM, then touch On or Off. b. Touch OK. c. At the Restart System prompt, touch Close. 12. To select the modem speed, touch Modem Speed, select the transmission speed, then touch OK. 13. When sending a manual fax, to have the number of the recipient appear on the Sending Fax screen: a.
Installation and Setup Setting Up Scanning This section includes: • Scanning Setup Overview ................................................................................................................................................. 77 • • Setting Up Scanning to a Shared Folder on Your Computer............................................................................. 78 Setting Up Scanning to an FTP Server ..........................................................................................
Installation and Setup Setting Up Scanning to a Shared Folder on Your Computer This section includes: • Sharing a Folder on a Windows Computer ............................................................................................................... 78 • • Sharing a Folder Using Macintosh OS X Version 10.5 and Later ..................................................................... 79 Adding a Folder as an Address Book Entry Using CentreWare Internet Services ....................................
Installation and Setup Sharing a Folder Using Macintosh OS X Version 10.5 and Later From the Apple menu, select System Preferences. From the View menu, select Sharing. From the Services list, select File Sharing. Click the plus icon (+) below the Shared Folders field. A folder list appears. Select the folder you want to share on the network, then click Add. From the Users list, click Everyone. From the list to the right of the Users window, use the arrow buttons to set user privileges to Read & Write. 8.
Installation and Setup Adding a Folder as an Address Book Entry Using the Address Book Editor On your computer, select Start>All Programs>Xerox Office Printing>WorkCentre 6605. In the left navigation pane, under Printer Address Book, click Server. For Name, enter the name of the shared file on your computer. For Server Type, select Computer (SMB). Click Computer Settings Wizard, then click Browse. Navigate to a shared folder on your computer. Click OK, then click Next.
Installation and Setup Setting Up Scanning to an Email Address Before you can scan to an email address, you must configure the printer to communicate with your SMTP email server. To configure the SMTP server settings: 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on page 30. 2. 3. 4. 5. Click Properties.
Installation and Setup Setting Up Scanning With USB If the printer is connected using a USB cable, you cannot scan to an email address or a network location. You can scan to a folder on your computer, or scan into an application after installing the scan drivers and the Express Scan Manager utility. For details, see Installing the Software on page 109. Setting Up Scanning to a Folder on Your Computer With USB 1. 2. 3. Start Express Scan Manager: − Windows: Click Start>Programs>Xerox.
Installation and Setup Configuring Security Settings Using CentreWare Internet Services This section includes: • Opening the Security Menu ............................................................................................................................................. 83 • • Configuring Administrative Security Settings.......................................................................................................... 84 Configuring Secure Settings ......................................
Installation and Setup Configuring Administrative Security Settings 1. 2. 3. 4. 5. 6. 7. 8. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. In CentreWare Internet Services, click Properties. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder. Click Administrator Security Settings. To turn on administrator privileges, select Enable Administrator Mode.
Installation and Setup 11. To enable the printer to copy ID cards front and back, for ID Card Copy, select Enable. 12. To set the USB menu to pop up when a USB Flash drive is inserted, for USB Services - Show USB Pop Up Menu, select Enable. 13. To select when the USB Memory appears, for USB Services - Display USB Memory Services, select an option. 14. Type, then retype a passcode. 15. Click Save Changes. To prevent unauthorized users from viewing incoming faxes: 1. For Secure Receive Set, select Enable. 2.
Installation and Setup To erase the hard drive data by overwriting it with random data: 1. For HDD Overwrite, select the number of overwrites that the printer is to perform. 2. Click Save Changes. To limit the number of attempts allowed when a user logs in as an administrator: 1. To limit the number of attempts allowed when logging in as an administrator, for Login Attempts, select an option. 2. Click Save Changes.
Installation and Setup LDAP Server Lightweight Directory Access Protocol (LDAP) is a protocol used to process queries and updates to an LDAP information directory, on an external server. LDAP can also be used for network authentication and authorization. LDAP directories are heavily optimized for read performance. Use this page to define how the printer retrieves user information from an LDAP directory. 1.
Installation and Setup Configuring the Authentication System 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. In CentreWare Internet Services, click Properties. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder. Click Authentication System. For Authentication Type (for User Authentication), select an authentication system settings option.
Installation and Setup Configuring a Kerberos Authentication System Before using Kerberos servers for authentication, configure the settings in CentreWare Internet Services. To use a Kerberos server, see Properties>Security>Kerberos Server. Note: The Kerberos Server is an extra authentication option that is only used by the Authentication System when searching the Network Address Book from the printer control panel. First, the printer authenticates using the Authentication System specified.
Installation and Setup Configuring Xerox Secure Access Settings When Xerox Secure Access is enabled, users swipe a pre-programmed identification card through a proximity card reader at the control panel. To use this method, purchase and install a USB card reader and an authentication server that supports the Convenience Authentication API. For recommended authentication servers and supported USB card readers, see www.xerox.com/office/WC6605support. To configure Xerox Secure Access Settings: 1.
Installation and Setup Configuring the Host Access List The host access list controls access to the printer over LPR or Port 9100. You can enter up to 20 IPv4 or IPv6 address/mask combinations. You can also select to accept, reject, or turn off the filtering for each IP address. You can enter a specific IP address and address mask, or you can enter a range of IP addresses and address masks. If you leave IP address and Address Mask blank, anyone can access the printer.
Installation and Setup 6. 7. 8. In the Address Mask field, enter the network mask for the host as X.X. X.X, where X is a number from 0 through 255. For example, 255.255.255.255. Under Operation, for the action the host takes with the IP address: − Off indicates that this row of the access list is inactive. This setting lets you enter a specific IP address or range of addresses before you plan to enforce the Accept or Reject operation.
Installation and Setup Configuring 802.1x Settings 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. 2. In CentreWare Internet Services, click Properties. 3. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder. 4. Click 802.1X. 5. If the printer is connected to a RADIUS server, next to Enable IEEE 802.1X, select Enabled. 6.
Installation and Setup Configuring Secure Settings Using the Control Panel This section includes: • Accessing the Secure Settings Menu ........................................................................................................................... 94 • • Setting Panel Lock ............................................................................................................................................................... 94 Managing Panel Lock ........................................
Installation and Setup Managing Panel Lock The Panel Lock password limits access to the Admin menu. To set the Panel Lock password: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools>Admin Settings. 3. Touch Secure Settings. 4. At the Secure Settings screen, touch Panel Lock>Enable>OK. 5. At the prompt, enter a four-digit passcode, then touch OK. 6. At the prompt, re-enter the passcode. 7.
Installation and Setup Setting Service Locks A list of installed services appears in this menu and lets you configure the way they appear on the control panel for non-authorized users. Each service can be set from a selection of access levels. • Enabled allows the non-authorized users access to the service. • Passcode Locked allows authorized users access to the service after entering a passcode.
Installation and Setup Configuring the Data Encryption Settings 1. 2. 3. 4. 5. 6. 7. 8. 9. At the printer control panel, press the Machine Status button. Touch Tools>Admin Settings. Use the Up or Down arrows to navigate, then touch Secure Settings. Touch HDD Data Encryption, then touch On. When prompted, enter a passphrase, then touch OK. To delete stored documents on the drive and restart the printer, at the prompt, touch Yes, Delete.
Installation and Setup Managing Certificates This section includes: • About Security Certificates .............................................................................................................................................. 98 • • Overview of Setting Up Digital Certificates .............................................................................................................. 99 Before You Begin......................................................................................
Installation and Setup For protocols such as HTTPS, the printer is the server, and must prove its identity to the client Web browser. For protocols such as 802.1X, the printer is the client, and must prove its identity to the authentication server, typically a RADIUS server. • Install a device certificate on the printer. Note: To enable HTTPS, create a self-signed Certificate from the SSL page in CentreWare Internet Services.
Installation and Setup Preparing to Manage Certificates Some settings are available only when the encryption setting on the optional hard drive is enabled. To use these settings, enable data encryption and set up an encryption key. Note: All stored data is deleted after you change the Data Encryption Settings. To enable data encryption of the hard drive: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools, then touch Admin Settings. 3.
Installation and Setup Importing a Digital Certificate Before importing a certificate, back up the certificate file. Note: Use Internet Explorer to import the certificate from Windows. Use Safari to import certificates from Macintosh. To import a digital certificate: 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. 2. Click Properties. 3. In the left navigation panel, scroll to Security, then select SSL. 4.
Installation and Setup Verifying the Digital Certificate Purpose 1. 2. 3. 4. 5. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Click Properties. In the left navigation panel, scroll to Security, then select Certificate Management. Verify the information selected next to Category, Certificate Purpose, and Certificate Order. If a selection is incorrect, select another option.
Installation and Setup Exporting a Digital Certificate 1. 2. 3. 4. 5. 6. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Click Properties. In the left navigation panel, scroll to Security, then select Certificate Management. Select the Category of the certificate you want to export. Select the Certificate Purpose of the certificate you want to export. To display the Certificate List page, click Display the List.
Installation and Setup Configuring Smart eSolutions This section includes: • Using Smart eSolutions ................................................................................................................................................... 104 • • Overview for Setting Up Smart eSolutions.............................................................................................................. 104 Enabling the Proxy Server .......................................................................
Installation and Setup Enabling the Proxy Server 1. 2. 3. 4. 5. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Click Properties. In the left navigation panel, scroll to Smart eSolutions, then select Registration. In the Registration Window, under Setup, click Enable Proxy Server. If your network does not use a proxy server, next to Use Proxy Server, clear the Enabled box, then click Save Changes.
Installation and Setup Registering with the Xerox Communication Server 1. 2. 3. 4. 5. 6. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Click Properties. In the left navigation panel, scroll to Smart eSolutions, then select Registration. In the Registration Window, under Setup, click Register with Xerox Communication Server.
Installation and Setup Setting Up Email Notifications for Supplies Data Send Alerts SuppliesAssistant monitors the remaining life of the toner or ink, and other printer consumables. When Smart eSolutions is configured to communicate with Xerox, SuppliesAssistant also monitors the usage of consumables. The data reported to Xerox is used to replenish supplies. The printer can also send email alerts up to five email addresses for supplies administrators and key operators.
Installation and Setup Enabling the Printer for Scanning If the printer is connected to a network, you can scan to an FTP address, an email address, or a shared folder on your computer. First you must set up scanning in CentreWare Internet Services. For details, see CentreWare Internet Services on page 30. If the printer is connected with a USB cable, you can scan to a folder on your computer, or scan into an application. First you must install the scan drivers and the Express Scan Manager utility.
Installation and Setup Installing the Software This section includes: • Operating System Requirements ................................................................................................................................ 109 • • Installing the Print Drivers for a Windows Network Printer ............................................................................. 110 Installing the Print Drivers for a Windows USB Printer .........................................................................
Installation and Setup Installing the Print Drivers for a Windows Network Printer 1. 2. 3. 4. 5. 6. 7. 8. 9. Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe installer file. At the bottom of the Driver Installation window, click Language. Select your language, then click OK. Select the printer model, then click Install Print and Scan Drivers.
Installation and Setup Installing the Print Drivers for a Windows USB Printer 1. 2. 3. 4. 5. 6. Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe installer file. At the bottom of the Driver Installation window, click Language. Select your language, then click OK. Select the printer model, then click Install Print and Scan Drivers.
Installation and Setup Installing Print Drivers for Macintosh OS X Version 10.5 and Later Install the Xerox print driver to access all features of your printer. To install the print driver software: 1. Insert the Software and Documentation disc into your computer. 2. Double-click the disc icon on your desktop to see the .dmg file for your printer. 3. Open the .dmg file, and navigate to the appropriate installer file for your operating system. 4. Open the installer file. 5.
Installation and Setup Installing Scan Drivers for Macintosh Insert the Software and Documentation disc into your computer. Double-click the disc icon on your desktop to see the .dmg file for your printer. Open the Scan Installer.dmg file, then navigate to the appropriate installer file for your operating system. 4. Open the Scan Installer package file. 5. Click Continue to acknowledge the warning and introductory messages. 6. To accept the license agreement, click Continue, then click Agree. 7.
Installation and Setup Adding a LAN Fax Printer for Macintosh After installing the LAN fax driver on a Macintosh computer, use Bonjour to set up your printer. You can also add the printer using the IP Address of the printer for an LDP/LPR connection. For non-network printers, create a desktop USB connection. To add the printer using Bonjour: 1. From the computer Applications folder or from the dock, open System Preferences. 2. Click Print & Fax. The list of printers appears on the left of the window. 3.
Installation and Setup Installing the Printer as a Web Service on Devices Web Services on Devices (WSD) allow a client to discover and access a remote device and its associated services across a network. WSD supports device discovery, control, and use. To install a WSD printer using the Add Device Wizard: 1. At your computer, click Start, then select Devices and Printers. 2. To launch the Add Device Wizard, click Add a Device. 3.
Paper and Media 4 This chapter includes: • Supported Paper ................................................................................................................................................................. 118 • • Loading Paper...................................................................................................................................................................... 122 Printing on Special Paper ....................................................................
Paper and Media Supported Paper This section includes: • Recommended Media ...................................................................................................................................................... 118 • • Ordering Paper .................................................................................................................................................................... 118 General Paper Loading Guidelines..........................................................
Paper and Media Paper That Can Damage Your Printer Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer.
Paper and Media Supported Paper Types and Weights Trays Paper Types Weights All Trays Hole Punched Colored 60----90 g/m² Plain Letterhead (75----105 g/m²) Lightweight Cardstock Lightweight Glossy Cardstock (106----163 g/m²) Heavyweight Cardstock Heavyweight Glossy Cardstock (164----216 g/m²) Bypass Tray Labels Envelope Supported Standard Paper Sizes Tray European Standard Sizes North American Standard Sizes All Trays A4 (210 x 297 mm, 8.3 x 11.7 in.) B5 (176 x 250 mm, 6.9 x 9.8 in.
Paper and Media Supported Standard Paper Sizes for Automatic 2-Sided Printing European Standard Sizes North American Standard Sizes A4 (210 x 297 mm, 8.3 x 11.7 in.) B5 (176 x 250 mm, 6.9 x 9.8 in.) A5 (148 x 210 mm, 5.8 x 8.3 in.) Legal (216 x 356 mm, 8.5 x 14 in.) Folio (216 x 330 mm, 8.5 x 13 in.) Letter (216 x 279 mm, 8.5 x 11 in.) Executive (184 x 267 mm, 7.25 x 10.5 in.) Supported Custom Paper Sizes Bypass Tray • Width: 76.2---215.9 mm (3---8.5 in.) • Length: 127---355.6 mm (5---14 in.
Paper and Media Loading Paper This section includes: • Loading Paper in the Bypass Tray .............................................................................................................................. 122 • • Configuring Trays 1 or 2 for the Paper Length...................................................................................................... 124 Loading Paper in Trays 1 and 2 ......................................................................................................
Paper and Media 3. Move the width guides to the edges of the tray. 4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use it. 5. Load the paper in the tray. Load hole punched paper with the holes to the left.
Paper and Media − For 1-sided printing, load letterhead or pre-printed face up with the top edge going into the printer. − For 2-sided printing, load letterhead and pre-printed face down with the top edge going into the printer. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. 6. 7. Adjust the width guides until they touch the edges of the paper. If the control panel prompts you, verify the size and type on the screen. To make changes: a.
Paper and Media 3. To extend the tray, with one hand, hold the back of the tray. With the other hand, at the front of the tray, press the release latch and pull the ends outward until they latch. 4. To compress the tray for shorter paper, with one hand, hold the back of the tray. With the other hand, at the front of the tray, press the release latch, then push the ends inward until they latch. Load paper into the tray, then insert it back into the printer.
Paper and Media 5. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. 6. Load paper into the tray with the print side face up. − Load hole punched paper with the holes to the left. − For 1-sided printing, load letterhead face up with the top of the paper toward the back of the tray.
Paper and Media 8. Slide the tray back into the printer. 9. Push the tray in all the way. Notes: • If the tray does not go in all the way, ensure that the paper lift plate at the back of the tray is locked down. • If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer. 10. If the control panel prompts you, verify the size and type on the screen. To make changes: a. Touch Size, then touch an option for a standard paper size. b.
Paper and Media Printing on Special Paper This section includes: • Envelopes ............................................................................................................................................................................... 128 • • Labels ...................................................................................................................................................................................... 132 Glossy Cardstock.....................................
Paper and Media Loading Envelopes in the Bypass Tray 1. Open the bypass tray. 2. Move the width guides to the edges of the tray. Note: If you do not load envelopes in the bypass tray right after they have been removed from the packaging, they can bulge. Flatten them to avoid jams.
Paper and Media 3. Select an option to load the envelopes: − For Number 10 envelopes, load the envelopes with the short edge going into the printer, flaps down, and flaps to the right. − For Monarch or DL envelopes, do one of the one of the following. If the envelopes wrinkle, try another option. • With the short edge going into the printer, flaps down, and flaps to the right. • 130 With the print side up, flaps open and down, and the bottom of the envelope going into the printer.
Paper and Media • − With the print side up, flaps closed and down, and flaps going into the printer. For C5 envelopes, do one of the following. If the envelopes wrinkle, try the other option. • With the print side up, flaps open and down, and the bottom of the envelope going into the printer. • With the print side up, flaps closed and down, and going into the printer.
Paper and Media Labels You can print labels from any tray. Guidelines for Printing Labels • • • • • • • • • • Use labels designed for laser printing. Do not use vinyl labels. Do not feed a sheet of labels through the printer more than once. Do not use dry gum labels. Print only on one side of the sheet of labels. Use full sheet labels only. Store unused labels flat in their original packaging. Leave the sheets of labels inside the original packaging until ready to use.
Paper and Media Glossy Cardstock You can print Lightweight Glossy Cardstock and Heavyweight Glossy Cardstock up to 216 g/m² from any tray. Guidelines for Printing on Glossy Cardstock • • • • • • Do not open sealed packages of glossy cardstock until you are ready to load them into the printer. Leave glossy cardstock in the original wrapper, and leave the packages in the shipping carton until ready to use. Remove all other paper from the tray before loading glossy cardstock.
Printing 5 This chapter includes: • Printing Overview ............................................................................................................................................................... 136 • • Selecting Printing Options .............................................................................................................................................. 137 Printing Features .............................................................................................
Printing Printing Overview Before printing, your computer and the printer must be plugged in, turned on, and connected. Ensure that you have the correct print driver software installed on your computer. For details, see Installing the Software on page109. 1. Select the appropriate paper. 2. Load paper in the appropriate tray. On the printer control panel, specify the size, color, and type. 3. Access the print settings in your software application.
Printing Selecting Printing Options This section includes: • Print Driver Help.................................................................................................................................................................. 137 • • Windows Printing Options .............................................................................................................................................. 138 Macintosh Printing Options ............................................................
Printing Windows Printing Options Setting Default Printing Options for Windows When you print from any software application, the printer uses the print job settings specified in the Printing Preferences window. You can specify your most common printing options and save them so that you do not have to change them every time you print. For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in Printing Preferences. To select default printing options: 1.
Printing Saving a Set of Commonly Used Printing Options for Windows You can define and save a set of options, so that you can apply them to future print jobs. To save a set of printing options: 1. With the document open in your application, click File>Print. 2. Select the printer, then click Properties. Click the tabs in the Printing Properties window and select the desired settings. 3. Click Saved Settings at the bottom of the Printing Properties window, then click Save As. 4.
Printing Printing Features This section includes: • Printing on Both Sides of the Paper ........................................................................................................................... 140 • • Orientation............................................................................................................................................................................ 142 Selecting Paper Options for Printing ...............................................................
Printing 2-Sided Page Layout Options You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings. To make a 2-sided printing selection, on the Page Layout tab, in the bottom left corner of the preview pane, use the arrow button. Page Layout is located on the Document Options tab. • • • 1-Sided Print: Prints on one side of the media.
Printing Orientation To select the default orientation: 1. On the Advanced tab, click Advanced Settings. 2. Click Orientation. Select an option: − Portrait: Orients the paper so that the text and images print across the short dimension of the paper. 3. − Landscape: Orients the paper so that the text and images print across the long dimension of the paper. − Rotated Landscape: Orients the paper so that the content is rotated 180 degrees and with the long bottom side up. Click OK.
Printing Printing Booklets With 2-sided printing, you can print a document in the form of a small booklet. Create booklets from any paper size that is supported for 2-sided printing. The driver automatically reduces each page image and prints four page images per sheet of paper, two page images on each side. The pages are printed in the correct order so that you can fold and staple the pages to create the booklet.
Printing Image Options Image options controls the way the printer uses color to produce your document. The Windows PostScript and the Macintosh drivers provide the widest range of color controls and corrections on the Image Options tab. To convert all color in the document to black and white or shades of gray, select Xerox Black and White Conversion. The printer provides the following color correction options: • Automatic Color applies the best color correction to text, graphics, and images.
Printing Scaling Scaling reduces or enlarges the original document to match the selected output paper size. In Windows, the Scale Options are located in the print driver on the Printing Options tab in the Paper field. To access Scale Options, click the arrow at the right side of the Paper field, then select Other Size. • No Scaling does not change the size of the page image printed on the output paper, and 100% appears in the percentage box.
Printing Printing Special Job Types Special job types allow you to send a print job from your computer, then print it from the printer control panel. Select special job types in the print driver, Printing Options tab, under Job Type. Note: The special job types are stored in memory on the printer and are removed when the printer is powered off. To store the special job types permanently, your printer needs the optional Productivity Kit installed.
Printing Printing from a USB Flash Drive You can print a file stored on a USB Flash drive. The USB port is on the front of the printer. To print from a USB Flash drive: 1. Insert the USB Flash Drive into the USB memory port on the printer. 2. At the USB Drive Detected screen, select Print a File. 3. Browse to a file, then touch the file name or icon. 4. Touch OK. 5. For the Output Color, 2-Sided Printing, Paper Supply, and Sides Per Page, select an option. 6.
Printing Using Custom Paper Sizes This section includes: • Defining Custom Paper Sizes ........................................................................................................................................ 148 • Printing on Custom Paper Sizes ...................................................................................................................................
Printing Printing on Custom Paper Sizes Note: Before printing on a custom paper size, use the Custom Paper Sizes feature in printer properties to define the custom size. For details, see Defining Custom Paper Sizes on page 148. Printing on Custom Paper Size Using Windows 1. 2. 3. 4. Load the custom-size paper in the tray. For details, see Loading Paper on page 122. In the application, click File>Print and select your printer. In the Print dialog box, click Properties.
Copying 6 This chapter includes: • Making Copies ..................................................................................................................................................................... 152 • • Adjusting Copying Options ............................................................................................................................................ 155 Changing the Default Copy Settings ..............................................................................
Copying Making Copies 1. 2. To clear previous control panel copy settings, press the Clear All button. Load your original documents: − Use the document glass for single pages or paper that cannot be fed using the duplex automatic document feeder. Lift the duplex automatic document feeder, then place the original face down in the upper left corner of the document glass. − 3. 4. 5. 6. 152 Use the duplex automatic document feeder for multiple or single pages.
Copying Duplex Automatic Document Feeder Guidelines The duplex automatic document feeder accommodates the following originals: • Width: 139.7---215.9 mm (5.5---8.5 in.) • Length: 139.7---355.6 mm (5.5---14 in.) • Weight: − 1-sided documents: 50---125 g/m² − 2-sided documents: 60---125 g/m² Follow these guidelines when loading originals into the duplex automatic document feeder: • Load originals face up so that the top of the document enters the feeder first.
Copying Copying an ID Card You can copy both sides of an ID card or small document onto one side of paper. Each side is copied using the same location on the document glass. The printer stores both sides and prints them side by side on the paper. To copy an ID card: 1. At the printer control panel, press the Services Home button. 2. Touch ID Card Copy. 3. For side 1, under the ID Card Copy tab, verify the output color, paper supply, lighter/darker, and auto suppression background settings.
Copying Adjusting Copying Options This section includes: • Basic Settings....................................................................................................................................................................... 156 • • Image-Quality Settings ................................................................................................................................................... 158 Output Adjustments .................................................................
Copying Basic Settings This section includes: • Selecting a Paper Tray ..................................................................................................................................................... 156 • • Selecting Color or Black and White Copies ............................................................................................................. 156 Making the Image Lighter or Darker ........................................................................................
Copying Setting 2-Sided Copying 1. 2. 3. 4. 5. 6. At the printer control panel, press the Services Home button. Touch Copy. Under the Copy tab, touch 2-Sided Copying. Touch one of the following: − 1 - 1 Sided − 1 - 2 Sided − 2 - 1 Sided − 2 - 2 Sided To rotate the image on side 2 by 180 degrees, touch Rotate Side 2. Touch OK.
Copying Image-Quality Settings This section includes: • Specifying the Original Document Type .................................................................................................................. 158 • • Adjusting the Sharpness ................................................................................................................................................. 158 Changing the Saturation .............................................................................................
Copying Auto Background Suppression When copying originals printed on thin paper, text or images printed on one side of the paper can be seen on the other side. Use the Auto Background Suppression setting to reduce the sensitivity of the printer to variations in light background colors. To adjust Auto Background Suppression: 1. At the printer control panel, press the Services Home button. 2. Touch Copy. 3. Touch the Quality tab. 4. Touch Auto Background Suppression, then select an option. 5. Touch OK.
Copying Reducing or Enlarging the Image You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. To reduce or enlarge the copied image: 1. At the printer control panel, press the Services Home button. 2. Touch Copy. 3. Touch the Output tab. 4. Touch Reduce/Enlarge. 5. Touch one of the following: − To select a preset image size, touch a button. − To set the copy size in increments of 1%, touch the + or - buttons or use the keypad to set the percentage.
Copying Adjusting the Edge Erase 1. 2. 3. 4. 5. 6. At the printer control panel, press the Services Home button. Touch Copy. Touch the Output tab. Touch Edge Erase. To select the edge to erase, touch the + or - buttons. Touch OK.
Copying Changing the Default Copy Settings This section includes: • Changing Output Color ................................................................................................................................................... 162 • • Changing the Paper Tray ................................................................................................................................................ 162 Changing Collation.......................................................................
Copying Changing Collation 1. 2. 3. Touch Collation. Touch one of the following: − Auto turns on collation only for originals placed in the duplex automatic document feeder. Originals placed on the document glass are not collated. This is the default setting. − Collated turns on collation only for originals placed on the document glass. − Uncollated turns off collation. Touch OK. Changing Reduce/Enlarge 1. 2. 3. Touch Reduce/Enlarge.
Copying Changing the Saturation 1. 2. Touch Saturation, then select an option. Touch OK. Changing Auto Background Suppression 1. 2. Touch Auto Background Suppression, then select an option. Touch OK. Changing Auto Background Suppression Level 1. 2. Touch Auto Background Suppression Level, then select an option. Touch OK. Changing the Default Color Balance The Color Balance control allows you to adjust the print color of your printer.
Copying Changing Print Multiple Pages per Side 1. 2. 3. Touch Pages Per Side. Touch one of the following: − Off copies one original image onto one side of a page. − Auto copies two original pages, reduces the images, and prints them onto one side of a page. − Manual reduces the two original images as specified in Reduce/Enlarge, and prints them onto one side of a page. Touch OK. Changing Edge Erase 1. 2. 3. Touch Edge Erase. To set the edge erase default, touch the + or - buttons. Touch OK.
Copying Limiting Access to Copying The Copy Lock options limit access to copying by requiring a password to use the Copy function or to make color copies. You can also turn off copying. To set the copy lock: 1. At the printer control panel, press the Machine Status button. 2. Touch the Tools tab. 3. Touch Admin Settings. 4. If prompted, enter the four-digit password, then touch OK. 5. Touch Secure Settings. 6. Touch Service Lock. Note: Enable Panel Lock before setting the service locks.
Scanning 7 This chapter includes: • Loading Documents for Scanning .............................................................................................................................. 168 • • Scanning to a USB Flash Drive ..................................................................................................................................... 170 Scanning to a Folder on a USB Connected Computer .......................................................................................
Scanning Loading Documents for Scanning Position the original document as shown. Document Glass Lift the duplex automatic document feeder, then place the original face down in the upper left corner of the document glass. Duplex Automatic Document Feeder Insert originals face up with the top of the page entering the feeder first. Adjust the paper guides so they fit against the originals.
Scanning Document Glass Guidelines The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.).
Scanning Scanning to a USB Flash Drive You can scan a document and store the scanned file on a USB Flash drive. The Scan to USB function produces scans in .jpg, .pdf, and .tiff file formats. Note: Before pressing the Scan button or inserting the USB Flash drive, press the Power Saver button, then wait until the Power Saver indicator turns off. To scan to a USB Flash drive: 1. 2. 3. 4. 5. 6. 7. 8. 9. Load the original on the document glass or in the duplex automatic document feeder.
Scanning Scanning to a Folder on a USB Connected Computer 1. 2. 3. 4. 5. 6. 7. 8. Start Express Scan Manager: − Windows: Click Start>Programs>Xerox Office Printing. Select your printer from the list. Double-click Express Scan Manager. − Macintosh: Navigate to Applications>Xerox. Select your printer from the list. Double-click Express Scan Manager. To accept the default Destination Path folder, click OK to accept the default Destination Path folder, or to navigate to another folder, click Browse.
Scanning Scanning to a PC from the Printer 1. 2. 3. 4. 5. 6. 7. 8. 9. 172 Load the original on the document glass or in the duplex automatic document feeder. On the printer control panel, touch Scan to. Touch Network. Touch OK. To change scan settings, touch the appropriate buttons. For details, see Adjusting Scanning Settings on page 181. To change folder and file options, touch Options. To add a prefix or suffix to the file title, touch File Name.
Scanning Scanning to a User Home Folder Scan to Home allows you to scan documents that are saved to a home directory on an external server. The home directory is distinct for each authenticated user. The directory path is established through LDAP. Before You Begin To scan to the home folder defined in an LDAP directory, first ensure that the home folder locations are defined for each user.
Scanning Scanning to a Shared Folder on a Network Computer This section includes: • Sharing a Folder on a Windows Computer ............................................................................................................. 174 • • Sharing a Folder Using Macintosh OS X Version 10.5 and Later ................................................................... 175 Adding a Folder as an Address Book Entry Using CentreWare Internet Services ..................................
Scanning Sharing a Folder Using Macintosh OS X Version 10.5 and Later From the Apple menu, select System Preferences. From the View menu, select Sharing. From the Services list, select File Sharing. Click the plus icon (+) below the Shared Folders field. A folder list appears. Select the folder you want to share on the network, then click Add. From the Users list, click Everyone. From the list to the right of the Users window, use the arrow buttons to set user privileges to Read & Write. 8.
Scanning Adding a Folder as an Address Book Entry Using the Address Book Editor On your computer, select Start>All Programs>Xerox Office Printing>WorkCentre 6605. In the left navigation pane, under Printer Address Book, click Server. For Name, enter the name of the shared file on your computer. For Server Type, select Computer (SMB). Click Computer Settings Wizard, then click Browse. Navigate to a shared folder on your computer. Click OK, then click Next.
Scanning Scanning to an Email Address Before scanning to an email address, you must set up the printer up with the email server information. For details, see Setting Up Scanning to an Email Address on page 81. To scan an image and send it to an email address: 1. Load the original on the document glass or in the duplex automatic document feeder. 2. At the control panel, touch Printer. 3. Specify the method for selecting recipients: − New Recipient allows you to enter the email address manually.
Scanning Scanning to Web Services on Devices Web Services on Devices (WSD) connect your computer to the printer. Use WSD to access scanned images at your computer. Note: See Installing the Printer as a Web Service on Devices. To scan to WSD: 1. Load the original on the document glass or in the duplex automatic document feeder. 2. On the printer control panel, touch Scan to. 3. Touch WSD. 4. To select a destination, touch the computer address. 5.
Scanning Scanning Images into an Application on a USB Connected Computer This section includes: • Scanning an Image into an Application .................................................................................................................. 179 • • Scanning an Image Using Windows XP ................................................................................................................... 179 Scanning an Image Using Windows Vista or Windows 7 ...........................................
Scanning 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. To preview the document or select a portion of the document to scan, select Preview. The printer scans a preview copy of the image. To select a portion of the document to scan, use the corner points to resize the frame. Click Next. Type a name for this group of pictures. Select a file format: − BMP − TIF − JPG − PNG Type in a path name or browse to a location for the scanned images. To save the image to the folder, select Nothing. Click Next.
Scanning Adjusting Scanning Settings This section includes: • Setting the Output Color................................................................................................................................................. 181 • • Setting the Scan Resolution .......................................................................................................................................... 182 Selecting 2-Sided Scanning ......................................................................
Scanning Setting the Scan Resolution The scan resolution depends on how you plan to use the scanned image. Scan resolution affects both the size and image quality of the scanned image file. Higher scan resolution produces better image quality and a larger file size. To set the scan resolution: 1. At the printer control panel, press the Services Home button. 2. Touch Scan To, then select an option. 3. Under the Scan to PC tab, touch Resolution. 4. Select an option. 5. Touch OK.
Scanning Adjusting the Sharpness 1. 2. 3. 4. 5. At the printer control panel, press the Services Home button. Touch Scan To, then select an option. Touch the Quality tab. Touch Sharpness, then select an option. Touch OK. Adjusting the Contrast 1. 2. 3. 4. 5. At the printer control panel, press the Services Home button. Touch Scan To, then select an option. Touch the Quality tab. Touch Contrast, then select an option. Touch OK. Specifying the Original Size 1. 2. 3. 4. 5.
Scanning Changing the Default Scan Settings This section includes: • Changing the Default for File Format ....................................................................................................................... 184 • • Changing Output Color ................................................................................................................................................... 184 Changing the Default Scan Resolution ...............................................................
Scanning Changing the Default Scan Resolution The scan resolution depends on how you plan to use the scanned image. Scan resolution affects both the size and image quality of the scanned image file. Higher scan resolution produces better image quality and a larger file size. To set the default scan resolution: 1. Touch Resolution. 2. Touch a default scan resolution. 3. Touch OK. Changing the Original Size 1. 2. 3. Touch Original Size. Touch the document size. Touch OK.
Scanning Changing Auto Background Suppression Level 1. 2. Touch Auto Background Suppression Level, then select an option. Touch OK. Changing Edge Erase 1. 2. 3. Touch Edge Erase. To set the edge erase default, touch the + or - buttons. Touch OK. Changing the Default for TIFF File Format Note: TIFF files created by this printer can fail to open properly in some computer applications. 1. 2. Touch TIFF File Format, then select an option. Touch OK. Changing the Default for Quality/File Size 1. 2.
Scanning Limiting Access to Scanning The Scan Lock options limit access to scanning by requiring a password to use the Scan function. You can also turn off scanning. To set the Scan Lock: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools>Admin Settings. 3. If prompted, enter the four-digit password, then touch OK. 4. Touch Secure Settings. Note: Panel Lock must be enabled before setting the service locks. For details, see Managing Panel Lock on page 95. 5. 6. 7. 8.
Faxing 8 This chapter includes: • Configuring the Printer for Faxing .............................................................................................................................. 190 • • Loading Documents for Faxing .................................................................................................................................... 191 Sending a Fax from the Printer ..........................................................................................................
Faxing Configuring the Printer for Faxing Before you use the fax, you must configure the Fax Settings to make it compatible with your local connection and regulations. The Fax Settings include optional features you can use to configure the printer for faxing. For details on Fax Settings and Fax Default Settings, see Configuring Fax Defaults and Settings on page 70.
Faxing Loading Documents for Faxing Position the original document as shown. Document Glass Lift the duplex automatic document feeder, then place the original face down in the upper left corner of the document glass. Duplex Automatic Document Feeder Insert originals face up with the top of the page entering the feeder first. Adjust the paper guides so they fit against the originals. Note: For details, see Duplex Automatic Document Feeder Guidelines on page 153.
Faxing Sending a Fax from the Printer 1. 2. 3. 4. At the printer control panel, press the Services Home button. Touch Fax. Adjust fax settings as needed. − To adjust brightness, touch Lighten/Darken, then adjust as needed. Darken light originals such as pencil images, and lighten dark images such as halftone images from newspapers or magazines. − To set the scan resolution, touch Resolution, then select an option. − To scan both sides of your original document, touch 2-Sided Scanning, then touch 2-Sided.
Faxing Sending a Delayed Fax 1. 2. 3. 4. 5. 6. 7. 8. At the printer control panel, press the Services Home button. Touch Fax. Add fax recipients and select fax settings as needed. Touch Options. Touch Delayed Send. Touch On. Touch Hours or Minutes, then use the keypad to enter the number of hours or minutes that the printer waits until sending the fax. Touch OK. Press the green Start button. The fax is scanned and saved, and sent at the time you specified.
Faxing Sending a Cover Page with a Fax You can send a cover sheet with your fax. The cover sheet lists recipient information from the fax address book, and sender information from the Company Name Fax Line setting. For details, see Configuring Fax Defaults and Settings on page 70. 1. At the printer control panel, press the Services Home button. 2. Touch Fax. Add fax recipients and select fax settings as needed. 3. Touch Options. 4. Touch Cover Page. 5. Touch On. 6. Touch OK. 7.
Faxing Sending a Fax From Your Computer This section includes: • Sending a Fax Using Windows Applications .......................................................................................................... 195 • Sending a Fax Using Macintosh Applications ....................................................................................................... 196 You can send a fax to the printer from an application on your computer.
Faxing Sending a Fax Using Macintosh Applications You can send a fax from many Macintosh applications by using the fax driver. To install the fax driver, see Installing the Software on page 109. 1. Access the print settings in your software application. For most software applications, press CMD+P. 2. Select your LAN fax printer from the list. 3. To access the fax driver settings, select Fax Setting. The title of the button can vary depending on your application. 4. Modify fax settings as needed.
Faxing Printing a Secure Fax When the Secure Receive setting is enabled, you must enter a password before faxes can be printed. Note: Before you can receive a Secure Fax, enable Panel Lock and Secure Fax features. For details, see Configuring Fax Defaults and Settings on page 70. 1. 2. 3. 4. At the printer control panel, press the Job Status button. Touch Secure Fax Receive. Enter the passcode. Touch OK.
Faxing Polling a Remote Fax Machine Fax Polling allows the printer to retrieve a fax stored on another fax machine that supports fax polling. To retrieve a fax from another fax machine: 1. At the printer control panel, press the Services Home button. 2. Touch Fax. Enter the fax number of the fax machine that you want to poll. 3. Touch Options. 4. Touch Polling Receive. 5. Touch On. 6. Touch OK. 7. Press the green Start button.
Faxing Manually Sending, Receiving, or Polling Using OnHook OnHook temporarily allows you to send, receive, or poll faxes manually. OnHook also turns on the fax modem speaker temporarily so you can hear the fax transmission sounds. This feature is helpful when dialing internationally, or when using phone systems that require you to wait for a specific audio tone. Manually Sending, Receiving, or Polling Using OnHook 1. 2. 3. 4. 5. 6. At the printer control panel, press the Services Home button. Touch Fax.
Faxing Editing the Fax Address Book This section includes: • Adding or Editing Contacts in the Fax Address Book in CentreWare Internet Services ...................... 200 • • Adding or Editing Groups in the Fax Address Book in CentreWare Internet Services .......................... 200 Adding or Editing Contacts in the Fax Address Book at the Control Panel ............................................... 201 • Adding or Editing Groups in the Fax Address Book at the Control Panel .......................
Faxing Adding or Editing Contacts in the Fax Address Book at the Control Panel 1. 2. 3. 4. 5. 6. At the printer control panel, press the Machine Status button. Touch Tools>Admin Settings>Fax Address Book>Individuals. To add a contact, touch an unused contact, then touch Edit. To edit a contact, touch an existing contact, then touch Edit. Touch Name, type a name, then touch OK. Touch Fax Number, use the keypad to type a fax number, then touch OK. To insert a pause, press the Redial/Pause button (-).
Maintenance 9 This chapter includes: • Cleaning the Printer .......................................................................................................................................................... 204 • • Adjustments and Maintenance Procedures............................................................................................................ 219 Ordering Supplies ...................................................................................................................
Maintenance Cleaning the Printer This section includes: • General Precautions .......................................................................................................................................................... 204 • • Cleaning the Exterior ........................................................................................................................................................ 205 Cleaning the Scanner ...................................................................
Maintenance Cleaning the Exterior Clean the exterior of the printer once a month. • Wipe the paper tray, output tray, control panel, and other parts with a damp, soft cloth. • After cleaning, wipe with a dry, soft cloth. • For stubborn stains, apply a small amount of mild detergent to the cloth and gently wipe the stain off. CAUTION: Do not spray detergent directly on the printer. Liquid detergent could enter the printer through a gap and cause problems.
Maintenance 4. 5. Wipe the area under the scanner until it is clean. Open the document cover. 6. Wipe the surface of the document glass until it is clean and dry. Note: For best results, use Xerox® Glass Cleaner to remove marks and streaks. 7. 206 Wipe the white underside of the document cover until it is clean and dry.
Maintenance 8. 9. Close the document cover. Open the duplex automatic document feeder cover. 10. With a dry, soft lint-free cloth or paper towel, wipe the duplex automatic document feeder feed roller until it is clean. 11. Close the duplex automatic document feeder.
Maintenance Cleaning the Feed Rollers on the Duplex Automatic Document Feeder 1. Open the duplex automatic document feeder top cover. 2. Wipe the feed rollers with a dry soft lint-free cloth or paper towel until they are clean. Note: If the duplex automatic document feeder rollers get stained with toner or debris, they can cause stains on the documents. To remove the stains, use a soft lint-free cloth dampened with a neutral detergent or water.
Maintenance Cleaning the Laser Lenses If prints have voids or light streaks through one or more color, use the following instructions to clean the laser lenses. WARNING: If you accidentally get toner on your clothes, lightly dust them off as best as you can. If some toner remains on your clothes, use cool water, not hot, to rinse off the toner. If toner gets on your skin, wash it off with cool water and a mild soap.
Maintenance 4. Grasp the handle of the waste cartridge, then pull it out. To prevent toner spills, keep the openings facing up. Notes: • • 5. Be careful not to spill toner when handling the waste cartridge. After removing the waste cartridge, do not touch the area shown in the illustration. Place the removed waste cartridge on a level surface. CAUTION: To avoid toner spills or malfunction, do not lay the waste cartridge on its side.
Maintenance 6. Remove the cleaning rod from inside the printer. 7. Insert the cleaning rod into one of the four cleaning holes until it clicks, then pull it out. Repeat this two more times. Repeat this step for the other three colors. 8. 9. Repeat the procedure for the holes in the other three slots. Return the cleaning rod to its original location.
Maintenance 10. Reinsert the waste cartridge. Note: If the waste cartridge does not fit into place properly, ensure that the belt is inserted fully. 11. To lock the waste cartridge, turn the waste cartridge lock lever 90-degrees clockwise. 12. Close the side door.
Maintenance Cleaning the Color Toner Density Sensors 1. Turn off the printer. CAUTION: If the optional Productivity Kit (HD) is not installed, ensure that the Ready LED is off before you turn off the printer. The data in the memory is cleared when the printer is turned off. 2. Push down on the rear door release and pull open the door. 3. Open the side door. 4. To unlock the waste cartridge, turn the waste cartridge lever 90-degrees counterclockwise.
Maintenance 5. Grasp the handle of the waste cartridge, then pull it out. To prevent toner spills, keep the openings facing up. Notes: • • 6. Be careful not to spill toner when handling the waste cartridge. After removing the waste cartridge, do not touch the area shown in the illustration. Place the removed waste cartridge on a level surface. CAUTION: To avoid toner spills or malfunction, do not lay the waste cartridge on its side.
Maintenance 7. Push the release, then raise the front of the control panel. 8. Open the top cover. 9. Put your fingers through the loops on both sides of the transfer belt, then pull it out.
Maintenance 10. Use a dry cotton swab to clean the color toner density sensors. 11. Reinsert the belt unit into the printer. 12. Close the top cover.
Maintenance 13. Reinsert the waste cartridge. Note: If the waste cartridge does not fit into place properly, ensure that the belt is inserted fully. 14. To lock the waste cartridge, turn the waste cartridge lock lever 90-degrees clockwise.
Maintenance 15. Close the side door. 16. Close the rear door.
Maintenance Adjustments and Maintenance Procedures This section includes: • Color Registration .............................................................................................................................................................. 219 • • Adjusting for the Paper Type ........................................................................................................................................ 222 Adjusting the Transfer Belt Unit ...........................................
Maintenance Performing an Automatic Color Registration Adjustment Automatic color registration adjustment occurs every time a new toner cartridge is installed. You can run this adjustment at other times as needed. To perform an automatic color registration adjustment: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools, then touch Admin Settings. 3. Touch Service Tools. 4. Touch Color Registration>Auto Registration>Start.
Maintenance 6. 7. Repeat the process for the right side calibration lines, RY, RM, and RC. Align a straight edge through the middle of the white zone in each of the PY, PM, and PC charts. Circle the number at the end of each chart that represents the middle of the white zone. 8. 9. Touch Enter Registration Value. To enter values for each LY, LM, and LC fields, use - and + to adjust the value to what you circled in step 5. Touch Next.
Maintenance Adjusting for the Paper Type Use Adjust Paper Type to compensate for paper thickness within a paper type. If the printed image is too light, use a heavier setting for the paper you are using. If the printed image is mottled or blotchy-looking, decrease the setting for the paper you are using. To adjust the paper type: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools>Admin Settings. 3. Using the keypad, type the passcode as needed. 4. Touch Service Tools. 5.
Maintenance Adjusting the Fuser Use Adjust Fuser for optimum print quality across a wide range of paper types. If the toner on a print is smearing or can be rubbed off the paper, increase the offset for the paper you are using. If the toner is blistered or mottled, decrease the offset for the paper you are using. To adjust the fuser: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools>Admin Settings. 3. Using the keypad, type the passcode as needed. 4. Touch Service Tools. 5.
Maintenance Initializing NVM This feature initializes the settings stored in the non-volatile memory (NVM) except for the network settings. The NVM stores printer settings even after the power is turned off. After executing this function and restarting the printer, all menu settings are reset to their default values. To initialize non-volatile memory: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools>Admin Settings. 3. Using the keypad, type the passcode as needed. 4.
Maintenance Resetting the Transfer Unit The print meter keeps a count of the pages processed by the Transfer Unit. As the page count nears the end of life for the transfer unit, a message appears to warn you to replace it soon. After the transfer unit is replaced, reset the transfer unit so that the printer has an accurate page count for the new unit. To reset the transfer unit: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools>Admin Settings. 3.
Maintenance Formatting the Hard Disk Drive When installing a new hard drive (HDD) or when trying to restore an inoperative printer, you can format the hard drive. Formatting the HDD writes over the disk allocation tables which point to where information is stored on the drive. After you format the HDD, the printer can no longer access files and settings that were on it. Use Format HDD to remove access to sensitive information when moving the printer from your group.
Maintenance Clearing Job History The printer retains information on previous printing jobs, including the date, time, job type, document name, output color, paper size, number of pages, and results. The status of a maximum of 20 jobs prints on the Job History Report. Use Clear Job History to clear all jobs from the list. To clear job history: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools, then touch Admin Settings. 3. Touch Clear Job History. 4.
Maintenance Ordering Supplies This section includes: • Consumables........................................................................................................................................................................ 228 • • Routine Maintenance Items ......................................................................................................................................... 228 When to Order Supplies...........................................................................
Maintenance When to Order Supplies A warning appears on the control panel when supplies near their replacement time. Verify that you have replacements on hand. It is important to order these items when the messages first appear to avoid interruptions to your printing. An error message appears on the control panel when supplies must be replaced. Order supplies from your local reseller or go to www.xerox.com/office/WC6605supplies. CAUTION: Use of non-Xerox supplies is not recommended.
Maintenance Toner Cartridges This section includes: • General Precautions .......................................................................................................................................................... 230 • Replacing a Toner Cartridge..........................................................................................................................................
Maintenance Managing the Printer This section includes: • Checking Page Counts ..................................................................................................................................................... 231 • Changing the Passcode Using the Control Panel ................................................................................................. 231 Checking Page Counts The Meter Readings menu shows the number of processed print jobs.
Maintenance Moving the Printer WARNINGS: • • • To lift the printer, always use at least two people to grasp the hand holds on each side of the printer. To prevent you from dropping the printer or injury, lift the printer firmly by gripping the recessed areas on both sides of the printer. Never lift the printer by gripping any other areas. If the optional 550-Sheet Feeder is installed, uninstall it before you move the printer.
Maintenance 3. Remove the paper from the paper tray. Keep the paper wrapped and away from humidity and dirt. 4. Lift and carry the printer as shown in the illustration. Notes: • • When moving the printer, do not tilt it more than 10 degrees to the front, back, left, or right. Tilting the printer more than 10 degrees can cause toner spillage. When moving the printer over a long distance, remove the imaging units and toner cartridges to prevent toner from spilling.
Troubleshooting 10 This chapter includes: • General Troubleshooting ................................................................................................................................................ 236 • • Paper Jams ............................................................................................................................................................................ 241 Getting Help .....................................................................................
Troubleshooting General Troubleshooting This section includes: • Printer Does Not Turn On ............................................................................................................................................... 236 • • Printer Resets or Turns Off Frequently ...................................................................................................................... 237 Printer Does Not Print .................................................................................
Troubleshooting Printer Resets or Turns Off Frequently Probable Causes Solutions The power cord is not plugged into the outlet Turn off the printer, confirm that the power cord is plugged in correctly. correctly to the printer and the outlet, then turn on the printer. A system error occurred. Turn off the printer, then turn it on again. Print the Error History from the Information Pages of the Printer Setting Utility. If the error persists, contact your Xerox representative.
Troubleshooting Probable Causes Solutions The printer is busy. • If the Ready Indicator is flashing, it is normal. A previous print job could be the problem. Use the printer properties to delete all print jobs in the print queue. • Load the paper in the tray. • If the Ready Indicator is not flashing after you send a print job, check the USB connection between the printer and the computer. Turn off the printer, then turn it on again. The printer cable is disconnected.
Troubleshooting Document Prints From Wrong Tray Probable Causes Solutions Application and print driver have conflicting tray selections. 1. Check the tray selected in the print driver. 2. Go to the page setup or printer settings of the application from which you are printing. 3. Set the paper source to match the tray selected in the print driver or set the paper source to Automatically Select.
Troubleshooting Condensation has Formed Inside the Printer Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is located in a warm room. Condensation can form in a printer after it has been sitting in a cold room that is heated quickly. Probable Causes Solutions The printer has been sitting in a cold room. Allow the printer to operate for several hours at room temperature. The relative humidity of the room is too high. • Reduce the humidity in the room.
Troubleshooting Paper Jams This section includes: • Locating Paper Jams......................................................................................................................................................... 241 • • Clearing Paper Jams ......................................................................................................................................................... 242 Troubleshooting Paper Jams.......................................................................
Troubleshooting Clearing Paper Jams This section includes: • Clearing Paper Jams from the Duplex Automatic Document Feeder ......................................................... 242 • • Clearing Paper Jams from the Bypass Tray ............................................................................................................ 244 Clearing Paper Jams from the Tray 1 Area .............................................................................................................
Troubleshooting 4. If the document is difficult to remove, remove the feed roller assembly and remove the paper: a. Lift the lever up to the 90 degree position, then lift the front of the assembly clear of the bracket. b. Move the front of the assembly slightly to the left, then lift it up about 13 mm (0.5 in.). c. To release the assembly from the rear bracket, pull it toward the front of the printer and lift it free. d. Pull out the paper in the direction as illustrated. 5. 6.
Troubleshooting Clearing Paper Jams from the Bypass Tray To resolve the error displayed on the control panel you must clear all paper from the paper path. 1. Remove any paper from the bypass tray. 2. Grasp both sides of the Bypass Tray, then pull it straight out of the printer. 3. Pull out Tray 1 until it stops.
Troubleshooting 4. To remove the tray, lift the front of it slightly, then pull it out of the printer. 5. Remove the jammed paper. 6. 7. At the back of the paper tray, press the paper lift tray down until it locks. Insert Tray 1 into the printer, then push it all the way in. Notes: • • If the tray does not go all the way in, ensure that the paper lift at the back of the tray is locked down. If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer.
Troubleshooting 8. Insert the Bypass Tray into the printer. 9. Push the tray in all the way. 10. If the control panel prompts you, verify the size and type on the screen. To make changes: a. Touch Size, then touch an option for a standard paper size. b. Touch Type, then touch an option for the paper type. c. Touch OK. Clearing Paper Jams from the Tray 1 Area To resolve the error displayed on the control panel you must clear all paper from the paper path. 1. Remove any paper from the bypass tray. 2.
Troubleshooting 3. Pull out Tray 1 until it stops. 4. To remove the tray, lift the front of it slightly, then pull it out of the printer. 5. Remove the jammed paper.
Troubleshooting 6. 7. At the back of the paper tray, press the paper lift tray down until it locks. Insert Tray 1 into the printer, then push it all the way in. Notes: • 8. If the tray does not go all the way in, ensure that the paper lift at the back of the tray is locked down. • If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer. Insert the bypass tray into the printer. 9. Push the tray in all the way. 10.
Troubleshooting Clearing Paper Jams from the Tray 2 Area To resolve the error displayed on the control panel you must clear all paper from the paper path. 1. Pull out tray 2 until it stops. 2. To remove the tray, lift the front of it slightly, then pull it out of the printer. 3. Remove any paper jammed at the front of the printer.
Troubleshooting 4. At the back of the printer, open the Tray 2 Door, then remove any paper jammed at the back of the printer. 5. Insert the tray back into the printer. 6. Push the tray in all the way. Notes: • 7. 250 If the tray does not go all the way in, ensure that the paper lift at the back of the tray is locked down. • If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer. If the control panel prompts you, verify the size and type on the screen.
Troubleshooting Clearing Paper Jams from the Fuser Area To resolve the error displayed on the control panel you must clear all paper from the paper path. 1. Push down on the rear door release and pull open the door. 2. Lift the levers as shown. 3. To lift the top paper guide on the top of the fuser, use the tabs to pull it up and out.
Troubleshooting 4. Remove any jammed paper from the back of the printer. 5. Close the paper guide cover on the fuser. 6. Lower the levers to their original position. 7. Close the rear door.
Troubleshooting Troubleshooting Paper Jams This section includes: • Multiple Sheets Pulled Together .................................................................................................................................. 253 • • Paper Misfeeds .................................................................................................................................................................... 253 Label and Envelope Misfeeds .........................................................
Troubleshooting Label and Envelope Misfeeds Probable Causes Solutions The label sheet is facing the wrong way in the • Load label sheets according to the instructions from the tray. manufacturer. Load labels only in the Bypass Tray, face up and with the top going into the printer. Envelopes are loaded incorrectly. • Load No. 10, DL, and Monarch envelopes in the trays with the print side up, flaps closed, flap-side down and to the right. Load them with the short edge leading into the printer.
Troubleshooting Print-Quality Problems This section includes: • Controlling Print Quality.................................................................................................................................................. 256 • Solving Print-Quality Problems ..................................................................................................................................... 257 Your printer is designed to produce consistently high-quality prints.
Troubleshooting Controlling Print Quality Various factors can affect the quality of the output of your printer. For consistent and optimum print quality, use paper designed for your printer, and correctly set the Print-Quality Mode and Color Adjustments. Follow the guidelines in this section to maintain optimum print quality from your printer. Temperature and humidity affect the quality of the printed output.
Troubleshooting Solving Print-Quality Problems When the print quality is poor, select the closest symptom from the following table and see the corresponding solution to correct the problem. You can also print a Demo Page to more precisely determine the print-quality problem. For details, see Information Pages on page 29. If the print quality does not improve after carrying out the appropriate action, contact your Xerox representative.
Troubleshooting Symptom Probable Causes Solutions Only one color is faded. Toner cartridge is empty or damaged. Check the condition of the toner cartridge and replace it if necessary. Copy colors are wrong color. The color balance is not adjusted properly. Adjust the color balance: 1. Press the Machine Status button. 2. Touch Tools>Copy Defaults. 3. Scroll to, then select Color Balance. 4. Select a color, then adjust the dark, midtones, and light shades for each color.
Troubleshooting Symptom Probable Causes Solutions Debris in the printer is dragging against the toner before it is fused. Remove any debris or paper scraps from the paper path under the rear cover. There is a problem with the toner cartridge for that color. Check the toner cartridge for damage and replace if necessary. For assistance, go to the Xerox® Support website at www.xerox.com/office/WC6605support. Color around the edge of printing is incorrect. The color registration is incorrect.
Troubleshooting Symptom Probable Causes Solutions Vertical blanks appear. The lenses are blocked. Clean the lenses in the inside of the printer. For details, see Cleaning the Laser Lenses on page 209. The printer is worn or damaged. For assistance, go to the Xerox® Support website at www.xerox.com/office/WC6605support. The toner cartridges are not Xerox® toner cartridges. Ensure that the toner cartridges meet specifications and replace if necessary.
Troubleshooting Symptom Probable Causes Colors are blurry or there is white Color-to-color alignment is not area around objects. correct. Blotchy or mottled images. Spots or lines appear at regular intervals on the prints. Solutions Perform an automatic color registration adjustment. For details, see Color Registration on page 219. The paper is too light or too thin. Choose a different paper type at the control panel, in the application, and in the printer driver. The paper is damp.
Troubleshooting Copy and Scan Problems If the copy or scan quality is poor, refer to the following table. Symptoms Solutions Lines or streaks only present in copies made from the document feeder. There is debris on the document glass. When scanning, the paper from the document feeder passes over the debris creating lines or streaks. Clean all glass surfaces with a lint-free cloth. Spots present in copies taken from the document glass. There is debris on the document glass.
Troubleshooting Fax Problems This section includes: • Problems Sending Faxes ................................................................................................................................................. 263 • Problems Receiving Faxes ..............................................................................................................................................
Troubleshooting Problems Receiving Faxes Symptoms Causes Solutions The received fax is blank. There is a problem with the telephone connection or with the fax machine of the caller. Verify that the printer can make clean copies. If it can, have the caller send the fax again. The sender loaded the pages incorrectly. Contact the sender. The printer answers the call, but does not accept incoming data. Not enough memory. If the job contains several graphics, the printer could not have enough memory.
Troubleshooting Getting Help This section includes: • Control Panel Messages .................................................................................................................................................. 265 • • Using the Integrated Troubleshooting Tools......................................................................................................... 266 Online Support Assistant ...................................................................................................
Troubleshooting Viewing Job Status on the Control Panel To view current or saved jobs on the control panel: 1. At the control panel, press the Job Status button. In the top portion of the screen, a list of current jobs appears. 2. To view a list of secure prints, touch Secure Jobs. 3. To view a list of secure faxes received, touch Secure Fax Receive. To print a detailed list of last 20 print, copy, fax, or scan jobs that have processed: 1. At the printer control panel, press the Machine Status button. 2.
Troubleshooting Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print-quality problems, paper jams, software installation issues, and more. To access the Online Support Assistant, go to www.xerox.com/office/WC6605support. Information Pages Your printer has a printable set of information pages.
Specifications A This appendix includes: • Printer Configurations and Options ........................................................................................................................... 270 • • Physical Specifications ..................................................................................................................................................... 272 Environmental Specifications ..........................................................................................
Specifications Printer Configurations and Options Available Configurations The WorkCentre 6605 Color Multifunction Printer is available in two configurations: • WorkCentre 6605N Color Multifunction Printer: Network printer with copy, print, scan, and fax functions and USB or network connectivity. • WorkCentre 6605DN Color Multifunction Printer: Network printer with copy, automatic 2-sided printing, scan, and fax functions and USB or network connectivity.
Specifications Feature WorkCentre 6605 Color Multifunction Printer Max Scan Size • Document Glass • Duplex Automatic Document Feeder • 215.9 x 297 mm (8.5 x 11.7 in.) • 215.9 x 355.6 mm (8.5 x 14 in.) File formats • JPEG • TIFF • PDF Supported scanning • • • • • • Email address book • Up to 100 email addresses • Up to 10 email groups • Up to 10 addresses per email group Control panel 4.
Specifications Physical Specifications Weights and Dimensions WorkCentre 6605DN Color Multifunction Printer WorkCentre 6605DN Color Multifunction Printer with Optional 550-Sheet Feeder Width 430 mm (16.9 in.) 430 mm (16.9 in.) Depth 528 mm (20.8 in.) 530 mm (20.8 in.) Height 560 mm (22.0 in.) 653 mm (25.7 in.) Weight 32.5 kg (71.7 lb.) 35.1 kg (77.3 lb.
Specifications Configurations with Optional 550-Sheet Feeder Total Space Requirements WorkCentre 6605DN Color Multifunction Printer WorkCentre 6605DN Color Multifunction Printerwith Optional 550-Sheet Feeder Width 930 mm (36.6 in.) 930 mm (36.6 in.) Depth 1528 mm (60.2 in.) 1528 mm (60.2 in.) Height 855 mm (33.7 in.) 948 mm (37.3 in.
Specifications Clearance Requirements WorkCentre 6605 Color Multifunction Printer 274 Xerox® WorkCentre® 6605 Color Multifunction Printer User Guide
Specifications Clearance Requirements with Optional 550-Sheet Feeder WorkCentre 6605 Color Multifunction Printer Xerox® WorkCentre® 6605 Color Multifunction Printer User Guide 275
Specifications Environmental Specifications Temperature • • Operating temperature: 10---32°C (50---90°F) Optimum temperature: 15---28°C (59---82°F) Relative Humidity • • Minimum---Maximum Humidity Range: 10---85% Optimal Humidity Range: 20---70% relative humidity at 28°C (82°F) Note: Under extreme environmental conditions, such as 10°C and 85% relative humidity, defects can occur due to condensation. Elevation For optimum performance, use the printer at elevations below 3100 m (10,170 ft.).
Specifications Electrical Specifications Power Supply Voltage and Frequency Power Supply Voltage Power Supply Frequency 110----127 VAC +/-10%, (99----140 VAC) 50 Hz +/- 3 Hz 60 Hz +/- 3 Hz 220----240 VAC +/-10%, (198----264 VAC) 50 Hz +/- 3 Hz 60 Hz +/- 3 Hz Power Consumption • • • Energy Saver Mode (Sleep): 6 W Ready: 72 W Continuous printing: 560 W This printer does not consume electric power when the power switch is turned off even if the printer is connected to an AC outlet.
Specifications Performance Specifications Feature Specifications Printer warm up time Power on: As fast as 27 seconds. Recovery from sleep mode: As fast as 9 seconds. Note: Warm up time assumes an ambient temperature of 20°C (68°F) at 60% relative humidity. Print Speed Print speeds for continuous printing are up to 36 ppm. Print speeds are the same for color or black and white printing. Several factors affect print speed: • Print mode. The fastest print modes are Standard and Enhanced.
Specifications Controller Specifications Processor 533 MHz ARM11 processor Memory Memory WorkCentre 6605 Color Multifunction Printer Standard memory 512 MB RAM Optional Memory Productivity Kit (Memory) 512 MB RAM (1 GB total) Flash memory 64 MB ROM EEPROM 64 KB EPROM Fax memory 4 MB RAM SRAM 128 KB Interfaces Universal Serial Bus (USB 2.0) Ethernet 10/100/1000Base-TX IEEE802.
Regulatory Information B This appendix includes: • Basic Regulations ............................................................................................................................................................... 282 • • Copy Regulations ............................................................................................................................................................... 286 Fax Regulations .........................................................................
Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office environment. United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Regulatory Information European Union The CE mark applied to this product symbolizes a declaration of conformity by Xerox with the following applicable Directives of the European Union as of the dates indicated: • December 12, 2006: Low Voltage Directive 2006/95/EC • December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC • March 9, 1999: Radio & Telecommunications Terminal Equipment Directive 1999/5/EC This printer, if used properly in accordance with the instructions, is not dangerous for
Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
Regulatory Information Germany Blendschutz Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden. Lärmemission Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN ISO 7779.
Regulatory Information Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1. Obligations or Securities of the United States Government, such as: − Certificates of Indebtedness. − National Bank Currency. − Coupons from Bonds. − Federal Reserve Bank Notes. − Silver Certificates. − Gold Certificates. − United States Bonds.
Regulatory Information 4. 5. 6. 7. 8. 9. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be photographed. Passports. Foreign Passports may be photographed. Immigration papers. Draft Registration Cards. Selective Service Induction papers that bear any of the following Registrant’s information: − Earnings or Income. − Court Record. − Physical or mental condition. − Dependency Status. − Previous military service.
Regulatory Information Canada Parliament, by stature, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions.
Regulatory Information Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the messag
Regulatory Information To order the correct service from the local Telephone Company, you could also have to quote the codes in the following list: • Facility Interface Code (FIC) = 02LS2 • Service Order Code (SOC) = 9.0Y CAUTION: Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment.
Regulatory Information Canada This product meets the applicable Industry Canada technical specifications. A representative designated by the supplier should coordinate repairs to certified equipment. Repairs or alterations made by the user to this device, or device malfunctions, could cause the telecommunications company to request you to disconnect the equipment. For user protection, make sure that the printer is properly grounded.
Regulatory Information New Zealand 1. 2. 3. 4. 5. 6. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, it does not provide any sort of warranty, and it does not imply that any Telepermitted product is compatible with all Telecom network services.
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.
Recycling and Disposal C This appendix includes: • All Countries ......................................................................................................................................................................... 296 • • North America ..................................................................................................................................................................... 297 European Union .................................................................
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities.
Recycling and Disposal North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
Recycling and Disposal European Union Some equipment may be used in both a domestic/household and a professional/business application. Domestic/Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste.
Recycling and Disposal Collection and Disposal of Equipment and Batteries These symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery, and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directive 2002/96/EC and 2006/66/EC.
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance.