Xerox® WorkCentre® 6027 Multifunction Printer User Guide
© 2015 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.
Contents 1 Safety 11 Notices and Safety ........................................................................................................................................................... 12 Electrical Safety ................................................................................................................................................................. 13 General Guidelines ............................................................................................................
Contents Connecting to a Wireless Network .................................................................................................................... 36 Connecting to Wi-Fi Direct ................................................................................................................................... 38 Disabling Wireless Networking from the Control Panel ........................................................................... 38 Configuring AirPrint ..................................
Contents Setting Up Scanning to a Shared Folder on Your Computer ................................................................. 78 Setting Up Scanning to an FTP Server............................................................................................................. 80 Setting Up Scanning to an Email Address ..................................................................................................... 80 Setting Up Scanning With USB ......................................................
Contents Lightening or Darkening an Image ................................................................................................................. 106 Adjusting the Sharpness ...................................................................................................................................... 106 Adjusting the Contrast .........................................................................................................................................
Contents Windows Printing Options .................................................................................................................................. 128 Macintosh Printing Options................................................................................................................................ 130 Mobile Printing Options ...............................................................................................................................................
Contents Toner Cartridges ..................................................................................................................................................... 169 Recycling Supplies .................................................................................................................................................. 170 Managing the Printer ............................................................................................................................................
Contents B Regulatory Information 205 Basic Regulations ............................................................................................................................................................ 206 United States FCC Regulations......................................................................................................................... 206 Canada .................................................................................................................................
Safety 1 This chapter includes: • Notices and Safety .............................................................................................................................................................. 12 • • Electrical Safety .................................................................................................................................................................... 13 Operational Safety ...................................................................................
Safety Notices and Safety Please read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer. Your Xerox® printer and supplies are designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.
Safety Electrical Safety This section includes: • General Guidelines .............................................................................................................................................................. 13 • • Power Cord .............................................................................................................................................................................. 14 Emergency Turn Off .................................................................
Safety Power Cord Use the power cord supplied with your printer. • Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet. WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power strips, or power plugs for more than 90 days.
Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer. Operational Guidelines • • • • • • • Do not remove any trays while the printer is printing. Do not open the doors when the printer is printing.
Safety Printer Location • • • • • • • • • • Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight. To find the weight for your printer configuration, see Physical Specifications on page 199. Do not block or cover the slots or openings on the printer. These openings are provided for ventilation and to prevent overheating of the printer. Place the printer in an area where there is adequate space for operation and servicing.
Safety Maintenance Safety • • • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. Clean with a dry lint-free cloth only. Do not burn any consumables or routine maintenance items. For information on Xerox® supplies recycling programs, go to www.xerox.com/gwa. WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used on electromechanical equipment.
Safety Printer Symbols Symbol Description Warning: Indicates a hazard which, if not avoided, could result in death or serious injury. Caution: Indicates a mandatory action to take in order to avoid damage to the property. Hot surface on or in the printer. Use caution to avoid personal injury. Do not burn the item. Do not expose the imaging unit to light for more than 10 minutes. Do not expose the imaging unit to direct sunlight. Do not touch the part or area of the printer.
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States and Canada, go to www.xerox.com/environment. For product safety information in Europe, go to www.xerox.com/environment_europe.
Features 2 This chapter includes: • Parts of the Printer............................................................................................................................................................... 22 • • Power Saver Mode ............................................................................................................................................................... 25 Information Pages ......................................................................................
Features Parts of the Printer This section includes: • Front View ............................................................................................................................................................................... 22 • • Rear View ................................................................................................................................................................................. 23 Control Panel.......................................................
Features Rear View 1. 2. 3. 4. 5. Automatic Document Feeder Cover Ethernet Connection USB Port Fax Line In Telephone Line Out 6. 7. 8. 9. 10. Rear Door Release Button Power Connector Rear Door Transfer Roller Fuser Roller Release Levers Control Panel Item Name Description 1 Services Home Button This button provides access to the Services home menu for access to printer features, such as copy, scan, and fax.
Features Item Name Description 5 Power Saver This button enters and exits the low-power mode. 6 Stop Button This button cancels the current job. 7 Mobile LED This light blinks to indicate a Wi-Fi Direct connection or other mobile print task. 8 Start Button This button starts the selected copy, scan, fax, or Print From job, such as Print from USB. Error Light • This light indicates an error condition or warning that requires your attention.
Features Power Saver Mode You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level. There are two levels of Power Saver mode. • Mode 1 (Low Power): The printer shifts from Ready mode to Low Power mode to reduce standby power consumption. • Mode 2 (Sleep): The printer shifts from Low Power mode to Sleep mode for a greater reduction in power consumption. Changing Power Saver Mode Settings on the Control Panel To change the Power Saver mode settings: 1.
Features Information Pages Your printer has a printable set of information pages. These include configuration and font information, demonstration pages, and more. Configuration Page The configuration page lists printer information such as default settings, installed options, network settings including IP address, and font settings. You can use the information on this page to help you configure network settings for your printer and to view page counts and system settings. Printing a Configuration Page 1.
Features Administrative Features CentreWare Internet Services CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser. CentreWare Internet Services requires: • A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux environments. • TCP/IP and HTTP enabled in the printer.
Features To view the IP address on the control panel when Display Network Settings is not enabled: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools > Admin Settings > Network > Ethernet > TCP/IP. 3. Record the IP address from the display. 4. To return to the Services Home menu, press the Services Home button. Finding the IP Address on the Configuration Page 1. 2. 3. At the printer control panel, press the Machine Status button. Touch Information Pages.
Features Logging In to CentreWare Internet Services When Administrator Mode is enabled, the Jobs, Address Book, Properties, and Support tabs are locked until you enter the administrator user name and password. To log in to CentreWare Internet Services as the administrator: 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.
Features More Information You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/WC6027docs Technical support information for your printer; including online technical support, Online Support Assistant, and driver downloads. www.xerox.com/office/WC6027support Information about menus or error messages Press the control panel Help (?) button.
Installation and Setup 3 This chapter includes: • Installation and Setup Overview ................................................................................................................................... 32 • • Selecting a Location for the Printer.............................................................................................................................. 33 Connecting the Printer .................................................................................................
Installation and Setup Installation and Setup Overview Before printing, your computer and the printer must be plugged in, turned on, and connected. Configure the initial settings of the printer, then install the driver software and utilities on your computer. You can connect to your printer directly from your computer using USB, or connect over a network using an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different connection methods.
Installation and Setup Selecting a Location for the Printer 1. Select a dust-free area with temperatures from 10–32°C (50–90°F), and relative humidity 15–85%. Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold room can cause condensation inside the printer, directly interfering with image transfer. 2. Place the printer on a level, solid, non-vibrating surface with adequate strength for the weight of the printer.
Installation and Setup Connecting the Printer This section includes: • Selecting a Connection Method .................................................................................................................................... 34 • • Connecting to a Computer Using USB ....................................................................................................................... 35 Connecting to a Wired Network ...............................................................................
Installation and Setup You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smart phone, using Wi-Fi Direct. Note: Wi-Fi Direct is disabled by default. Xerox recommends that only one user at a time accesses the printer using Wi-Fi Direct. Note: A Wi-Fi Direct connection does not provide network access. • USB: If you connect the printer to one computer and do not have a network, you can use a USB connection.
Installation and Setup Connecting to a Wireless Network You can connect to a wireless network using the Software and Documentation disc included with your printer or from the printer control panel. Notes: • • • You can connect using the 3-click connection method one time on the first installation attempt only. WPA2 Enterprise networks are not supported. The 3-click connection method is supported for Windows 7 and later only. Connecting with 3-Click Connection 1. 2. 3. 4. 5. 6.
Installation and Setup 9. In the printer list, select your printer. Note: You can name your printer and choose to share it on the network or set it as your default printer. 10. In the Software and Documentation window, clear the check box for any undesired options. 11. Click Next. 12. To complete the installation, click Finish. Connecting Using Searching for Networks Insert the Software and Documentation disc into the appropriate drive on your computer.
Installation and Setup To connect using manual SSID setup: 1. At the printer control panel, press the Machine Status button. 2. Touch the Tools tab. 3. Touch Admin Setting > Network. 4. Touch Wireless > Wireless Setup Wizard. 5. Select the Manual SSID Setup check box, then touch Next. 6. Enter the network SSID, then touch Next. 7. Select a network mode, then touch Next. a. Enter the passcode or WEP key, then touch OK.
Installation and Setup Configuring AirPrint Use AirPrint to print from a wired or wireless device directly without using a print driver. AirPrint is a software feature that allows you to print from wired or wireless Apple iOS-based mobile devices and Mac OS-based devices without the need to install a print driver. AirPrint-enabled printers allow you to print or fax directly from a Mac, an iPhone, iPad, or iPod touch. Notes: • • • • 1. Not all applications support AirPrint.
Installation and Setup Google Cloud Print Google Cloud Print allows you to print documents that are stored in the cloud without using a print driver. Before you begin: • Set up a Google email account. • Configure the printer to use IPv4. • Configure Proxy Server settings as needed. To configure Google Cloud Print: 1. Click Register This Device to Google Cloud Print. A printer registration page prints. 2.
Installation and Setup Installing the Software This section includes: • Operating System Requirements .................................................................................................................................. 41 • • Available Print Drivers ........................................................................................................................................................ 41 Installing the Print Drivers for a Windows Network Printer .............................
Installation and Setup Installing the Print Drivers for a Windows Network Printer 1. 2. 3. 4. 5. Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe installer file. Click Install Software. At the License Agreement, select I Agree, then click Next. Select Network Installation, then click Next.
Installation and Setup Installing the Print Drivers for a Windows USB Printer 1. 2. 3. 4. 5. 6. 7. Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe installer file. Click Install Software. At the License Agreement, select I Agree, then click Next. To install the printer support software, select Software, then click Next.
Installation and Setup Installing the Drivers and Utilities for Macintosh OS X Version 10.5 and Later This section includes: • Installing the Print Driver.................................................................................................................................................. 44 • • Adding the Printer................................................................................................................................................................ 45 Utilities ........
Installation and Setup Adding the Printer For networking, set up your printer using Bonjour (Rendezvous), or connect using the IP address of your printer for an LPD/LPR connection. For a non-network printer, create a desktop USB connection. To add the printer using Bonjour: 1. From the computer Applications folder or from the dock, open System Preferences. 2. Click Print & Fax. The list of printers appears on the left of the window. 3. Click the plus button (+) under the list of printers. 4.
Installation and Setup Configuring Network Settings This section includes: • About TCP/IP and IP Addresses ..................................................................................................................................... 46 • • Finding the IP Address of the Printer Using the Control Panel ........................................................................ 46 Assigning the Printer IP Address..........................................................................................
Installation and Setup To view the IP address of the printer on the control panel: 1. At the printer control panel, press the Menu button. Note: To navigate through the menu, use the up or down arrow buttons. 2. 3. 4. 5. 6. Navigate to Admin Settings, then press OK. Navigate to Network Setup, then press OK. Navigate to TCP/IP, then press OK. Navigate to IPv4, then press OK. Navigate to IP Address, then press OK. The IP address of the printer appears on the IP Address screen.
Installation and Setup Assigning the Printer IP Address This section includes: • Assigning the IP Address Automatically .................................................................................................................... 48 • • Assigning the IP Address Manually .............................................................................................................................. 49 Changing the IP Address Using CentreWare Internet Services .........................................
Installation and Setup Assigning the IP Address Manually You can assign a static IP address to your printer from the printer control panel. Once an IP address is assigned, you can change it using CentreWare Internet Services.
Installation and Setup 11. Using the keypad, enter the address as X.X.X.X, where X is a number from 0–255: − To clear an existing number from a cell, press Clear. − To enter a one or two-digit number, to advance to the next cell, touch the Right arrow. When you enter the third digit of a three-digit number, the cursor automatically advances to the next cell. − After entering the number in the last cell, touch OK. 12. At the Restart System prompt, touch Close. 13. Touch Gateway Address. 14.
Installation and Setup Changing the IP Address Using the Installer with USB 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. From your installer disk, click Setup Printer and Install Software. At the License Agreement, select I Agree, then click Next. On the Select a Connection Method screen, click Wireless. On the Select a Wireless Setup Method screen, click Search for Networks. Ensure that the USB cable is connected properly. Select a network, then click Next.
Installation and Setup Setting Up the Network Address Book Before you can use the Network Address Book, configure the printer to communicate with the LDAP server. To set up the Network Address Book: 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. 2. Click Properties > Protocols > LDAP Server. 3. For IP Address/Host Name & Port, enter the IP address or DNS name for the LDAP server, then enter the port number for LDAP. 4.
Installation and Setup Configuring General Settings Using CentreWare Internet Services This section includes: • Viewing Printer Information ........................................................................................................................................... 53 • • Configuring Tray Settings ................................................................................................................................................ 53 Configuring Printer Defaults ..................
Installation and Setup Configuring Printer Defaults The Printer Defaults page displays the printer model information and product code or serial number. It also provides a place to enter the name and location of the printer and the name and email address of the contact. 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. 2. In CentreWare Internet Services, click Properties. 3.
Installation and Setup Configuring General Setup Using the Control Panel This section includes: • Accessing Information About the Printer Using the Control Panel ................................................................ 55 • • Using the Power On Wizard ............................................................................................................................................. 55 Configuring General Settings...........................................................................
Installation and Setup 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 56 To set the date: a. Touch Date. b. Touch Format touch the date format that you want to use, then touch X. c. Touch Month, then use the keypad to enter the month. d. Touch Day, then use the keypad to enter the date. e. Touch Year, then use the keypad to enter the year. f. Touch OK. To set the time: a. Touch Time. b. To select the format, touch 12 Hour or 24 Hour. c. Touch Hour, then use the keypad to enter the hour. d.
Installation and Setup Configuring General Settings This section includes: • Accessing the General Settings Menu ......................................................................................................................... 57 • • Configuring the Power Saver Timers ........................................................................................................................... 57 Setting the Date and Time ..............................................................................
Installation and Setup Setting the Date and Time 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings. Touch System Settings, then touch General. Touch Date and Time. Touch Time Zone. Use the Up or Down arrows to navigate, select your geographic region and time zone, then touch OK. Touch Date. For Month, Day, and Year, to enter a value, touch Plus (+) or Minus (-). Touch OK. Touch Time.
Installation and Setup Configuring Audio Tones 1. 2. 3. 4. 5. 6. 7. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings. Touch System Settings, then touch General. Touch Audio. Select the tone you want to change, then select an option. Repeat step 2 for each tone you want to set. To return to the General menu, touch the Back arrow. Configuring OffHook Wake Up 1. 2. 3. 4. 5. 6. At the printer control panel, press the Machine Status button.
Installation and Setup Setting the Paper Size/Type Error Alert You can set the printer to alert you when the paper size or type does not match the settings in the Tray Settings menu. The default option is On (Except A4/Ltr). The On (Except A4/Ltr) setting directs the printer to alert you for all errors except mismatches between A4 and Letter sizes. To set the Show Paper Size/Type Error alert: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools > Admin Settings. 3.
Installation and Setup Configuring Tray Settings You can use the Tray Management menu to configure the paper tray for the paper size and type, set custom sizes, and turn the display prompts on or off. To configure the tray settings: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools > Paper Tray Settings. 3. To configure the printer prompt you to set the paper type and size when paper is loaded, select Display Tray Prompt. 4. To select a paper or envelope size, touch Size. 5.
Installation and Setup Configuring Fax Defaults and Settings This section includes: • Configuring Fax Settings from CentreWare Internet Services ......................................................................... 62 • • Setting Fax Defaults from the Control Panel ........................................................................................................... 64 Configuring Fax Settings at the Control Panel (Bridgetown) ....................................................................
Installation and Setup 6. In the Forward Settings section, next to Forward Settings, select an option: − Off: Disables fax forwarding. − Forward: Directs all incoming faxes to the forwarding number. − Print and Forward: Prints incoming faxes and forwards them to the forwarding number. − Print and Email: Prints incoming faxes and forwards it to an email address. Note: For the Print and Email function to operate, configure the Email Settings with a valid SMTP server.
Installation and Setup Setting Fax Defaults from the Control Panel 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. At the printer control panel, press the Machine Status button. Touch Tools, then touch Service Defaults. Touch Fax Defaults. Touch Resolution, select the default resolution for fax transmissions, then touch OK. Touch Lighten/Darken, use the scale to make the fax lighter or darker, then touch OK. To select a delayed transmission time, touch Delayed Send.
Installation and Setup Configuring Fax Line Settings from the Control Panel 1. 2. 3. 4. 5. 6. 7. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings. Touch Fax Settings. Touch Fax Line Settings. Touch Fax Number, enter the fax line number, then touch OK. Touch Country, use the arrow keys to scroll through the lists, select your country, then touch OK. At the Restart is Required message, to save the settings and restart the printer, click Yes, Save.
Installation and Setup 9. To reject faxes sent from unwanted sources: a. Touch Junk Filter, then touch On or Off. b. Touch OK. c. At the Restart System prompt, touch Close. d. To return to incoming defaults, touch the Back arrow. 10. To configure Secure Receive: Note: To use Secure Receive, set up Panel Lock first. 11. 12. 13. 14. 66 a. Touch Secure Receive. b. Touch Secure Receive Set, select Enable, then enter a four-digit PIN. c. Touch the Back arrow to return to Incoming Defaults.
Installation and Setup Configuring Fax Transmission Defaults from the Control Panel At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings. Touch Fax Settings. Touch Transmission Defaults. To configure the printer to auto redial a busy number or a line that does not answer: a. Touch Auto Redial Setup. b. To change the number of redial attempts, touch Number of Redial, enter a number from 0–9, then touch OK. c. Touch OK. d. At the Restart System prompt, touch Close. 6.
Installation and Setup 12. To select the modem speed, touch Modem Speed, select the transmission speed, then touch OK. 13. When sending a manual fax, to have the number of the recipient appear on the Sending Fax screen: a. Touch Display Manual Fax Recipients, then touch On. b. Touch OK. 14. Touch the Back arrow to return to the previous menu, or press the Services Home button to return to Service Home. Configuring Fax Reports from the Control Panel 1. 2. 3. 4. 5. 6. 7. 8. 9.
Installation and Setup Configuring Security Settings Using CentreWare Internet Services This section includes: • Opening the Security Menu ............................................................................................................................................. 69 • • Configuring Administrative Security Settings.......................................................................................................... 69 Configuring IPsec Settings .......................................
Installation and Setup Configuring IPsec Settings IPsec is a protocol suite that uses authentication or encryption of each IP packet in a datastream to secure Internet Protocol (IP) communications. IPsec also includes protocols for cryptographic key establishment and can be implemented as part of the overall security policy for your company. To configure IPsec Help: 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. 2.
Installation and Setup Configuring the Host Access List The host access list controls access to the printer over LPR or Port 9100. You can enter up to five IP address/mask combinations, and then select to reject, accept, or turn off the filtering for each IP address. You can enter a specific IP address and address mask, or you can enter a range of IP addresses and address masks. If no IP address and address mask is entered in the host access list, there are no limitations on printer access.
Installation and Setup To configure the Host Access List: 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. 2. In CentreWare Internet Services, click Properties. 3. In the Properties pane, to expand the menu, click the plus (+) symbol next to the Security folder. 4. Click Host Access List. 5. In the IP Address field, enter the IP address of the host as X.X. X.X, where X is a number from 0 through 255. For example, 192.168.200.10.
Installation and Setup Managing Certificates This section includes: • About Security Certificates .............................................................................................................................................. 73 • Overview of Setting Up Digital Certificates ..............................................................................................................
Installation and Setup Enabling HTTPS Communication 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. 2. Click Properties. 3. Select Security > SSL/TSL Communication. 4. To configure the printer to create a digitally signed certificate, click Create New Certificate. 5. To select the DKIM signature type, for Public Key Method, select RSA/SHA-256 or RSA/SHA-1. 6.
Installation and Setup Configuring Secure Settings Using the Control Panel This section includes: • Accessing the Secure Settings Menu ........................................................................................................................... 75 • • Setting Panel Lock ............................................................................................................................................................... 75 Setting Service Locks ......................................
Installation and Setup Setting Service Locks A list of installed services appears in this menu and lets you configure the way they appear on the control panel for non-authorized users. Each service can be set from a selection of access levels. • Enabled allows the non-authorized users access to the service. • Passcode Locked allows authorized users access to the service after entering a passcode.
Installation and Setup Setting Up Scanning This section includes: • Scanning Setup Overview ................................................................................................................................................. 77 • • Setting Up Scanning to a Shared Folder on Your Computer ............................................................................. 78 Setting Up Scanning to an FTP Server .........................................................................................
Installation and Setup Setting Up Scanning to a Shared Folder on Your Computer This section includes: • Sharing a Folder on a Windows Computer ............................................................................................................... 78 • • Sharing a Folder Using Macintosh OS X Version 10.5 and Later ..................................................................... 78 Adding a Folder as an Address Book Entry Using CentreWare Internet Services ....................................
Installation and Setup Adding a Folder as an Address Book Entry Using CentreWare Internet Services 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on page 27. 2. 3. 4. 5. Click Address Book. Under Network Scan (Comp./Serv.), click Computer/Server Address Book.
Installation and Setup Setting Up Scanning to an FTP Server Before you set up scanning to an FTP Server, the server must have the proper software installed and be configured with shared folders for each user. 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on page 27. 2. 3. 4. 5.
Installation and Setup 4. 5. Type the following information: − Next to Enter the "From" Email Address, type an appropriately formatted email address to appear in the From field of emails from the printer. − For SMTP Server (IP Address or DNS Name), type the IP address or DNS name of the SMTP server. − For SMTP Port, type the default port number of 25 for SMTP, or select a number from the range provided. Select an Authentication Type.
Installation and Setup Installing the Printer as a Web Services Device Web Services on Devices (WSD) allow a client to discover and access a remote device and its associated services across a network. WSD supports device discovery, control, and use. To install a WSD printer using the Add Printer Wizard: 1. At your computer, access the Add Printer Wizard. − For Windows Vista, click Start > Control Panel > Hardware and Sound > Printers. − For Windows Server 2003 and later, click Start > Settings > Printers.
Paper and Media 4 This chapter includes: • Supported Paper ................................................................................................................................................................... 84 • • Loading Paper........................................................................................................................................................................ 87 Printing on Special Paper ..................................................................
Paper and Media Supported Paper This section includes: • Ordering Paper ...................................................................................................................................................................... 84 • • General Paper Loading Guidelines................................................................................................................................ 84 Paper That Can Damage Your Printer ...............................................................
Paper and Media Paper That Can Damage Your Printer Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer.
Paper and Media Supported Paper Types and Weights Paper Type Weight Plain Plain Reloaded Letterhead Hole Punched Colored Heavyweight 60–90 g/m² Lightweight 60–80 g/m² Note: The default setting is Heavyweight. For details on how to change the paper type setting, see Adjusting Paper Type on page 160.
Paper and Media Loading Paper This section includes: • Loading Paper........................................................................................................................................................................ 87 • Configuring the Paper Tray for Legal and A4 .......................................................................................................... 89 Loading Paper 1. Remove the tray from the printer.
Paper and Media 5. Load paper into the tray with the print side face up, then adjust the length and width guides to fit the paper. − Load hole punched paper with the holes to the left. − To print letterhead, load paper face up with the top of the paper toward the back of the tray. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. 6. Slide the tray back into the printer. 7. Push the tray in all the way.
Paper and Media Configuring the Paper Tray for Legal and A4 You can adjust the length of the paper tray to accommodate A4/Letter, and Legal (8.5 x 14") paper sizes. In the Legal length setting, the tray protrudes from the front of the printer. Changing the Length of the Paper Tray to Match the Paper Length 1. 2. 3. 4. Remove all paper from the tray. To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly, then pull it out.
Paper and Media Printing on Special Paper This section includes: • Envelopes ................................................................................................................................................................................. 90 • • Labels ........................................................................................................................................................................................ 91 Printing on Glossy Cardstock ......................
Paper and Media 4. Do one of the following: − Insert No. 10, DL, or Monarch envelopes with the print side up, flaps closed and facing down, and the flap side to the right. Note: To prevent wrinkling on No. 10, DL, C5, or Monarch envelopes, load them print side up, flaps open and facing away from the printer. Note: When you load envelopes long-edge feed, ensure that you specify landscape orientation in the print driver. 5.
Paper and Media • • • Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and jam in the printer. In the print driver software, select Label as the paper type. Before loading labels, remove all other paper from the tray. CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. It could damage the printer. Printing on Glossy Cardstock You can print on Lightweight Glossy Cardstock that is 163 g/m² or less.
Scanning 5 This chapter includes: • Loading Documents ............................................................................................................................................................ 94 • • Scanning to a USB Flash Drive ....................................................................................................................................... 96 Scanning to a Folder on a USB Connected Computer .......................................................................
Scanning Loading Documents Position the original document as shown. Document Glass Lift the automatic document feeder, then place the original face down in the upper left corner of the document glass. Automatic Document Feeder Insert originals face up with the top of the page entering the feeder first. Adjust the paper guides so they fit against the originals. Document Glass Guidelines You can use the document glass to scan or copy a single page of a document at a time.
Scanning Automatic Document Feeder Guidelines The automatic document feeder accommodates the following originals: • Width: 139.7–215.9 mm (5.5–8.5 in.) • Length: 139.7–355.6 mm (5.5–14 in.) • Weight: 50–125 g/m² Follow these guidelines when loading originals into the automatic document feeder: • Load originals face up so that the top of the document enters the feeder first. • Place only loose sheets of paper in the automatic document feeder. • Adjust the paper guides so that they fit against the originals.
Scanning Scanning to a USB Flash Drive You can scan a document and store the scanned file on a USB Flash drive. The Scan to USB function produces scans in .jpg, .pdf, and .tiff file formats. Note: Before pressing the Scan button or inserting the USB Flash drive, press the Power Saver button, then wait until the Power Saver indicator turns off. To scan to a USB Flash drive: 1. 2. Load the original on the document glass or in the automatic document feeder.
Scanning Scanning to a Folder on a USB Connected Computer 1. 2. 3. 4. 5. 6. 7. 8. Start Express Scan Manager: − Windows: Click Start > Programs > Xerox Office Printing. Select your printer from the list. Double-click Express Scan Manager. − Macintosh: Navigate to Applications > Xerox. Select your printer from the list. Double-click Express Scan Manager. To accept the default Destination Path folder, click OK to accept the default Destination Path folder, or to navigate to another folder, click Browse.
Scanning Scanning to a Shared Folder on a Network Computer This section includes: • Sharing a Folder on a Windows Computer ............................................................................................................... 98 • • Sharing a Folder Using Macintosh OS X Version 10.7 and Later ..................................................................... 99 Adding a Folder as an Address Book Entry Using CentreWare Internet Services ....................................
Scanning Sharing a Folder Using Macintosh OS X Version 10.7 and Later 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. From the Apple menu, select System Preferences. From the Internet & Wireless menu, select Sharing. From the Service menu, select File Sharing. Under Shared Folders, click the plus icon (+). Browse to the folder that you want to share on the network, then click Add. To modify access rights for your folder, select it. The groups activate.
Scanning Scanning to a Folder on a Network Computer 1. 2. 3. 4. 5. 6. Load the original on the document glass or in the automatic document feeder. On the printer control panel, touch Scan to. Touch Network. Touch the address book entry. Touch OK. To change scan settings, touch the appropriate buttons. For details, see Adjusting Scanning Settings on page 105. 7. To change folder and file options, touch Options. 8. To create a folder for the scanned file, touch Create Folder > On > OK. 9.
Scanning Scanning to an Email Address Before scanning to an email address, you must set up the printer up with the email server information. For details, see Setting Up Scanning to an Email Address. To scan an image and send it to an email address: 1. Load the original on the document glass or in the duplex automatic document feeder. 2. At the control panel, touch Email. 3. Specify the method for selecting recipients: − New Recipient: This option allows you to enter the email address manually.
Scanning Scanning to Web Services on Devices Web Services on Devices (WSD) connect your computer to the printer. Use WSD to access scanned images at your computer. Note: See Installing the Printer as a Web Service on Devices on page 82. To scan to WSD: 1. Load the original on the document glass or in the automatic document feeder. 2. On the printer control panel, touch Scan to. 3. Touch WSD. 4. To select a destination, touch the computer address. 5.
Scanning Scanning Images into an Application on a USB Connected Computer This section includes: • Scanning an Image into an Application .................................................................................................................. 103 • • Scanning an Image Using Windows 8 ...................................................................................................................... 103 Scanning an Image Using Windows Vista or Windows 7 .........................................
Scanning Scanning an Image Using Windows Vista or Windows 7 1. 2. 3. 4. 5. 6. 7. On your computer, select Start > All Programs > Windows Fax and Scan. Click New Scan. If prompted, select your printer, then click OK. Select the scan settings. To preview the document or select a portion of the document to scan, select Preview. The printer scans a preview copy of the image. To select part of the document, clear Preview or scan images as separate files, then to resize the frame, use the corner points.
Scanning Adjusting Scanning Settings This section includes: • Setting the Output Color................................................................................................................................................. 105 • • Setting the Scan Resolution .......................................................................................................................................... 105 Setting the File Format .........................................................................
Scanning Setting the File Format 1. 2. 3. 4. 5. At the printer control panel, press the Services Home button. Touch Scan To, then touch Scan to PC. On the Scan to PC tab, touch File Format. Touch a setting. Touch OK. Lightening or Darkening an Image 1. 2. 3. 4. 5. 6. At the printer control panel, press the Services Home button. Touch Scan To, then touch Scan to PC. Touch the Quality tab. Touch Lighten/Darken. To lighten or darken the image, touch the buttons to move the slider. Touch OK.
Scanning Using Edge Erase You can specify an amount of space to erase from the edges of your scans. To use Edge Erase: 1. At the printer control panel, press the Services Home button. 2. Touch Scan To, then touch Scan to PC. 3. Touch the Options tab. 4. Touch Edge Erase, then touch the Plus (+) or Minus (-). 5. Touch OK.
Scanning Changing the Default Scan Settings This section includes: • Changing the Default for File Format ....................................................................................................................... 108 • • Changing Output Color ................................................................................................................................................... 108 Changing the Default Scan Resolution ...............................................................
Scanning Changing the Default Scan Resolution The scan resolution depends on how you plan to use the scanned image. Scan resolution affects both the size and image quality of the scanned image file. Higher scan resolution produces better image quality and a larger file size. To set the default scan resolution: 1. Touch Resolution. 2. Touch a default scan resolution. 3. Touch OK. Changing the Original Size 1. 2. Touch Document Size, then make a selection. Touch OK. Changing Lighten/Darken 1. 2. 3.
Scanning Changing the Default for Quality/File Size 1. 2. Touch Quality/File Size, then select an option. Touch OK. Changing the Default for Maximum Email Size 1. 2. 3. Touch Max Email Size. To set a size from 50–16384 KB, touch the arrow buttons or the alphanumeric keypad. Touch OK. Changing the File Name 1. 2. Touch File Name, then select an option. Touch OK. Changing the Create Folder Default 1. 2. 110 Touch Create Folder, then select an option. Touch OK.
Scanning Limiting Access to Scanning The Scan Lock options limit access to scanning by requiring a password to use the Scan function. You can also turn off scanning. To set the Scan Lock: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools, then touch Admin Settings. 3. If prompted, enter the four-digit password, then touch OK. 4. Touch Secure Settings. Note: Before you set the service locks, enable Panel Lock. For details, see Enabling Panel Lock on page 75. 5. 6. 7. 8.
Faxing 6 This chapter includes: • Phone Line Compatibility ............................................................................................................................................... 114 • • Configuring the Printer for Faxing .............................................................................................................................. 115 Loading Documents for Faxing......................................................................................................
Faxing Phone Line Compatibility The fax function works best with an analog phone line. Voice-Over Internet Protocols (VOIPs) such as FIOS and DSL are not supported.
Faxing Configuring the Printer for Faxing Before you use the fax, you must configure the Fax Settings to make it compatible with your local connection and regulations. The Fax Settings include optional features you can use to configure the printer for faxing. For details on Fax Settings and Fax Default Settings, see Configuring Fax Defaults and Settings on page 62.
Faxing Loading Documents for Faxing Position the original document as shown. Document Glass Lift the automatic document feeder, then place the original face down in the upper left corner of the document glass. 116 Automatic Document Feeder Insert originals face up with the top of the page entering the feeder first. Adjust the paper guides so they fit against the originals.
Faxing Sending a Fax from the Printer 1. 2. 3. 4. 5. At the printer control panel, press the Services Home button. Touch Fax. To adjust brightness, touch Lighten/Darken, then adjust as needed. Darken light originals, such as pencil images, and lighten dark images, such as halftone images, from newspapers or magazines. To set the scan resolution, touch Resolution, then select an option. To enter a fax number manually, use the keypad.
Faxing Sending a Delayed Fax 1. 2. 3. 4. 5. 6. 7. 8. 9. 118 At the printer control panel, press the Services Home button. Touch Fax. Add fax recipients and select fax settings as needed. Touch Options. Touch Delayed Send. Touch On. To enter the number of hours or minutes that the printer waits until sending the fax, touch Hours or Minutes, then use the keypad. Touch Fax. Press the green Start button. The fax is scanned and saved, then sent at the specified time.
Faxing Sending a Cover Page with a Fax You can send a cover page with your fax. The cover page lists recipient information from the fax address book and sender information from the Company Name Fax Line setting. For details, see Configuring Fax Defaults and Settings on page 62. To include a fax cover page: 1. At the printer control panel, press the Services Home button. 2. Touch Fax. 3. Add fax recipients and select fax settings as needed. 4. Touch Options. 5. Touch Cover Page. 6. Touch On. 7. Touch Fax.
Faxing Sending a Fax From Your Computer This section includes: • Sending a Fax Using Windows Applications .......................................................................................................... 120 • • Sending a Fax Using Windows Applications .......................................................................................................... 121 Sending a Fax Using Macintosh Applications ............................................................................................
Faxing Sending a Fax Using Windows Applications You can send a fax from many Windows applications using the fax driver. You can use the fax driver to enter recipients, create a cover page, choose resolution, and specify the send time. To send a fax: 1. With the desired document or graphic open in your application, open the Print dialog box. For most software applications, click File > Print or press CTRL+P. 2. Select your printer name that lists Fax next to it as your printer. 3.
Faxing Printing a Secure Fax When the Secure Receive setting is enabled, you must enter a password before faxes can be printed. Note: Before you can receive a Secure Fax, enable Panel Lock and Secure Fax features. For details, see Configuring Fax Defaults and Settings on page 62. 1. 2. 3. 4. 122 At the printer control panel, press the Job Status button. Touch Secure Fax Receive. Enter the passcode. Touch OK.
Faxing Polling a Remote Fax Machine Fax Polling allows the printer to retrieve a fax stored on another fax machine that supports fax polling. To retrieve a fax from another fax machine: 1. At the printer control panel, press the Services Home button. 2. Touch Fax. Enter the fax number of the fax machine that you want to poll. 3. Touch Options. 4. Touch Polling Receive. 5. Touch On. 6. Touch OK. 7. Press the green Start button.
Faxing Manually Sending, Receiving, or Polling Using OnHook OnHook temporarily allows you to send, receive, or poll faxes manually. OnHook also turns on the fax modem speaker temporarily so you can hear the fax transmission sounds. This feature is helpful when dialing internationally, or when using phone systems that require you to wait for a specific audio tone. Manually Sending, Receiving, or Polling Using OnHook 1. 2. 3. 4. 5. 6. At the printer control panel, press the Services Home button. Touch Fax.
Faxing Editing the Fax Address Book This section includes: • Adding or Editing Contacts in the Fax Address Book in CentreWare Internet Services ...................... 125 • • Adding or Editing Groups in the Fax Address Book in CentreWare Internet Services .......................... 125 Adding or Editing Contacts in the Fax Address Book at the Control Panel ............................................... 126 • Adding or Editing Groups in the Fax Address Book at the Control Panel .......................
Faxing Adding or Editing Contacts in the Fax Address Book at the Control Panel 1. 2. 3. 4. 5. 6. At the printer control panel, press the Machine Status button. Touch Tools > Admin Settings > Fax Address Book > Individuals. To add a contact, touch an unused contact, then touch Edit. To edit a contact, touch an existing contact, then touch Edit. Touch Name, type a name, then touch OK. Touch Fax Number, use the keypad to type a fax number, then touch OK. To insert a pause, press the Redial/Pause button (-).
Printing 7 This chapter includes: • Selecting Printing Options .............................................................................................................................................. 128 • • Mobile Printing Options................................................................................................................................................... 131 Printing from a USB Flash Drive ......................................................................................
Printing Selecting Printing Options This section includes: • Windows Printing Options .............................................................................................................................................. 128 • Macintosh Printing Options ...........................................................................................................................................
Printing Selecting Printing Options for an Individual Job for Windows To use special printing options for a particular job, change the Printing Preferences from the application before sending the job to the printer. For example, if you want to use the Enhanced print-quality mode when printing a particular document, select Enhanced in Printing Preferences before printing the job. 1. With the document open in your software application, access the print settings.
Printing Saving a Set of Commonly Used Printing Options for Windows You can define and save a set of options, so that you can apply them to future print jobs. To save a set of printing options: 1. With the document open in your application, click File > Print. 2. To open the Printing Preferences window, select your printer, then click Properties or Preferences. 3. In the Printing Properties window, click the tabs, then select the desired settings 4.
Printing Mobile Printing Options This printer can print from iOS and Android mobile devices. Printing with Wi-Fi Direct You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smart phone, using Wi-Fi Direct. For details, see Connecting with Wi-Fi Direct on page 38. For details on using Wi-Fi Direct, refer to the documentation provided with your mobile device. Note: Depending on which mobile device you are using, the printing procedure varies.
Printing Printing from a USB Flash Drive You can print a file stored on a USB Flash drive. The USB port is on the front of the printer. To print from a USB Flash drive: 1. At the printer control panel, press the Services Home button. 2. Insert the USB Flash Drive into the USB memory port on the printer. 3. Touch Print a File. 4. Browse to a file, then touch the file name or icon. 5. Touch OK. 6. For the Output Color, Paper Supply, and Sides Per Page, select an option. 7.
Printing Using Custom Paper Sizes This section includes: • Defining Custom Paper Sizes ........................................................................................................................................ 133 • Printing on Custom Paper Sizes ...................................................................................................................................
Printing 6. 7. Select the Name the Paper Size check box, type a name in the Paper Name dialog box, then click OK. In the Properties dialog box, click OK. The custom size appears in the Paper Size list in the print driver Properties window. Defining a Custom Paper Size for Macintosh 1. 2. 3. 4. 5. 6. 7. 8. 9. In the application you are printing from, select File > Page Setup. From the Format For drop-down list, select the printer. From the Paper Size drop-down list, select Manage Custom Sizes.
Printing Printing on Custom Paper Size Using Macintosh 1. 2. 3. 4. 5. 6. Load the custom-size paper. For details, see Loading Paper on page 87. In the application, click Page Setup. From the Paper Size drop-down list, select the custom paper size. Click OK. In the application, click Print. Click OK.
Printing Printing on Both Sides of the Paper This section includes: • Setting Up 2-Sided Printing ........................................................................................................................................... 136 • Loading Paper for Manual 2-Sided Printing ........................................................................................................... 136 The Xerox® WorkCentre® 6027 Multifunction Printer supports manual 2-sided printing.
Copying 8 This chapter includes: • Making Copies ..................................................................................................................................................................... 138 • Adjusting Copying Options ............................................................................................................................................
Copying Making Copies You can make copies using the document glass or the automatic document feeder. To make copies using the document glass: 1. For paper that cannot be fed using the automatic document feeder, use the document glass. 2. To clear previous control panel copy settings, press the Clear All button. 3. Lift the automatic document feeder, then place the original face down in the upper left corner of the document glass. 4. 5. 6. At the control panel, touch Copy.
Copying 6. 7. At the control panel, touch Copy. Using the control panel keypad, enter the desired number of copies. The number of copies appears on the upper right corner of the display. To reset the number of copies to 1, press Clear All. Note: For details on how to customize the copy settings, see Adjusting Copying Options on page 141. 8. Press the green Start button. Note: If you place originals in the automatic document feeder, copying continues until the automatic document feeder is empty.
Copying Document Glass Guidelines You can use the document glass to scan or copy a single page of a document at a time. The document glass accommodates original sizes up to 216 x 297 mm (8.5 x 11.7 in.). You can use the document glass to copy or scan the following types of originals.
Copying Adjusting Copying Options This section includes: • Basic Settings....................................................................................................................................................................... 142 • • Image-Quality Settings ................................................................................................................................................... 143 Output Adjustments .................................................................
Copying Basic Settings This section includes: • Selecting Color or Black and White Copies ............................................................................................................. 142 • Making the Image Lighter or Darker .........................................................................................................................
Copying Image-Quality Settings This section includes: • Specifying the Original Document Type .................................................................................................................. 143 • Adjusting the Sharpness ................................................................................................................................................. 143 Specifying the Original Document Type To specify the type of the original document: 1.
Copying Output Adjustments Collating Copies You can automatically collate multi-page copy jobs. For example, when making three 1-sided copies of a six-page document, the copies are printed in this order: 1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6 Uncollated copies print in the following order: 1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5, 6, 6, 6 To select a collating option: 1. At the printer control panel, press the Services Home button. 2. Touch Copy. 3. Touch the Output tab. 4. Touch Collated.
Copying Specifying the Original Document Size 1. 2. 3. 4. 5. 6. At the printer control panel, press the Services Home button. Touch Copy. Touch the Output tab. Touch Document Size. Select the size of the original document. Touch OK. Changing Output Color 1. 2. 3. Touch Output Color. Select a color mode. Touch OK.
Copying Changing the Default Copy Settings This section includes: • Changing Collation............................................................................................................................................................ 146 • • Changing Reduce/Enlarge .............................................................................................................................................. 146 Changing the Original Size............................................................
Copying Changing the Original Size 1. 2. 3. Touch Document Size. Select the size of the original document. Touch OK. Changing the Original Document Type 1. 2. 3. Touch Original Type. Touch one of the following: − Photo & Text: Use this setting for both photographs and text, such as magazines or newspapers. − Text: Use this option for black and white or colored text. − Photo: Use this option for photographs. Touch OK. Changing Lighten/Darken 1. 2. 3. Touch Lighten/Darken.
Copying Changing the Default Color Balance The Color Balance control allows you to adjust the print color of your printer. Each of the four primary colors of red, green, blue, and gray balance, have five density settings. The density settings adjust the output based on the level of color saturation. Adjusting the setting negatively lowers the density and lightens the output. Adjusting the setting positively increases the density and darkens the output. Examples of low density areas include faces and sky.
Copying Limiting Access to Copying The Copy Lock options limit access to copying by requiring a password to use the Copy function or to make color copies. You can also turn off copying. To set the copy lock: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools, then touch Admin Settings. 3. If prompted, enter the four-digit password, then touch OK. 4. Touch Secure Settings. 5. Touch Service Lock. Note: Before you set the service locks, enable Panel Lock.
Maintenance 9 This chapter includes: • Cleaning the Printer .......................................................................................................................................................... 152 • • Adjustments and Maintenance Procedures............................................................................................................ 160 Initializing Non-Volatile Memory ....................................................................................................
Maintenance Cleaning the Printer This section includes: • General Precautions .......................................................................................................................................................... 152 • • Cleaning the Scanner ....................................................................................................................................................... 153 Cleaning the Exterior ....................................................................
Maintenance Cleaning the Scanner 1. 2. 3. Moisten a soft, lint-free cloth with the glass cleaner of your choice. Remove any paper from the automatic document feeder output tray. Open the document cover. 4. Wipe the surface of the document glass until it is clean and dry.
Maintenance 5. Wipe the white underside of the document cover until it is clean and dry. 6. Close the document cover. Cleaning the Exterior Clean the exterior of the printer once a month. • Wipe the paper tray, output tray, control panel, and other parts with a damp, soft cloth. • After cleaning, wipe with a dry, soft cloth. • For stubborn stains, apply a small amount of mild detergent to the cloth and gently wipe the stain off. CAUTION: Do not spray detergent directly on the printer.
Maintenance Cleaning the Interior After clearing paper jams or replacing a toner cartridge, inspect the inside of the printer before closing the printer covers and doors. • Remove any remaining pieces of paper or debris. For details, see Clearing Paper Jams on page 181. • Remove any dust or stains with a dry, clean cloth. WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned.
Maintenance 3. Pinch the release tab on the toner cartridge as shown. 4. Pull out the toner cartridge. Note: To avoid spilling toner, pull out the toner cartridge slowly. 5. 6. Remove the remaining toner cartridges in the same manner. Pull out the cleaning rod. Note: To remove toner and debris from the top of the cleaning rod, wipe it with a clean lint-free cloth.
Maintenance 7. Insert the cleaning rod into the hole indicated by the arrow in the middle of the toner cartridge slot. Push in the cleaning rod until it stops, then pull it out. 8. 9. Repeat the procedure for the holes in the other three slots. Return the cleaning rod to its original location. 10. Align the black toner cartridge with the rear toner slot. Press firmly near the center of the cartridge until it clicks into place.
Maintenance 11. Replace the remaining three toner cartridges in the same manner. 12. Close the side door. Cleaning the Color Toner Density Sensors Note: Clean the color toner density (CTD) sensors when an alert for the CTD sensors appears on the control panel or in PrintingScout Printer Status window. 1. 2. 158 Turn off the printer. Push down the rear cover release lever and pull open the cover.
Maintenance 3. Use a dry cotton swab to clean the color toner density sensors. 4. Close the rear cover.
Maintenance Adjustments and Maintenance Procedures This section includes: • Adjusting for the Paper Type ........................................................................................................................................ 160 • • Adjusting the Bias Transfer Roller............................................................................................................................... 161 Adjusting the Fuser ........................................................................
Maintenance Adjusting the Bias Transfer Roller Use Adjust BTR to specify the bias transfer roller (BTR) voltage for printing on the selected paper type. If the printed image is too light, increase the offset for the paper you are using. If the printed image is mottled or blotchy-looking, decrease the offset for the paper you are using. To adjust the bias transfer roller: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools, then touch Admin Settings. 3.
Maintenance Color Registration The printer automatically adjusts the color registration when automatic adjustment is turned on. You can also adjust color registration manually any time the printer is idle. You must adjust the color registration any time the printer is moved. If you are having printing problems, adjust the color registration. Setting Automatic Color Registration 1. 2. 3. 4. 5. 6. 7. At the printer control panel, press the Machine Status button. Touch Tools, then touch Admin Settings.
Maintenance Performing a Manual Color Registration Adjustment Color Registration adjusts the printer to make corrections to blurry or hazy prints, or prints with color halos. To perform a color registration adjustment: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools, then touch Admin Settings. 3. Using the keypad, type the passcode as needed. 4. Touch Service Tools. 5. Touch Color Registration. 6. Touch Print Registration Chart. 7. Touch Print. 8.
Maintenance 11. Touch Enter Registration Value. 12. To enter values for each LY, LM, and LC fields, touch Plus (+) or Minus (-) to match the numbers that you circled earlier. 13. Touch Next. 14. To enter values for each RY, RM, and RC fields, touch Plus (+) or Minus (-) to match the numbers that you circled earlier. 15. Touch Next. 16. To enter values for each PY, PM, and PC fields, touch Plus (+) or Minus (-) to match the numbers that you circled earlier. 17. Touch OK. 18.
Maintenance Adjusting the Touchscreen You can use the Adjust Touchscreen feature to calibrate the touch positions on the touchscreen. To adjust the touchscreen: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools, then touch Admin Settings. 3. Using the keypad, type the passcode as needed. 4. Touch Service Tools. 5. Touch Adjust Touchscreen. 6. Read the instructions, then touch OK. 7. Touch each cross as it appears.
Maintenance Initializing Non-Volatile Memory This feature initializes the settings stored in the non-volatile memory (NVM) except for the network settings. The NVM stores printer settings even after the power is turned off. After executing this function and restarting the printer, all menu settings are reset to their default values. To initialize non-volatile memory: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools > Admin Settings. 3.
Maintenance Clearing Job History The printer retains information on previous printing jobs, including the date, time, job type, document name, output color, paper size, number of pages, and results. The status of a maximum of 20 jobs prints on the Job History Report. You can use Clear Job History to clear all jobs from the list. To clear job history: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools, then touch Admin Settings. 3. Using the keypad, type the passcode as needed.
Maintenance Ordering Supplies This section includes: • Consumables........................................................................................................................................................................ 168 • • When to Order Supplies................................................................................................................................................... 168 Toner Cartridges ..........................................................................
Maintenance Toner Cartridges This section includes: • General Precautions .......................................................................................................................................................... 169 • • Replacing a Toner Cartridge.......................................................................................................................................... 169 Refreshing the Toner ................................................................................
Maintenance Refreshing the Toner Toner Refresh recalibrates toner concentration and developer voltages. If you print documents with high or low ink coverage, Toner Refresh can optimize print quality. To refresh the toner: 1. At the printer control panel, press the Machine Status button. 2. Touch Tools, then touch Admin Settings. 3. Using the keypad, type the passcode as needed. 4. Touch Service Tools. 5. Touch Toner Refresh. 6. Touch the toner color to refresh, then touch Refresh.
Maintenance Managing the Printer This section includes: • Checking Page Counts ..................................................................................................................................................... 171 • Changing the Passcode Using the Control Panel ................................................................................................. 171 Checking Page Counts You can check the total number of printed pages on the Configuration Page.
Maintenance Moving the Printer Follow these instructions when moving the printer: 1. Turn off the printer and disconnect the power cord and other cables from the back of the printer. WARNING: To prevent electric shock, never touch the power plug with wet hands. When removing the power cord, ensure that you pull the plug and not the cord. Pulling the cord can damage it, which can lead to fire or electric shock. 2. 172 Remove any paper or other media from the output tray.
Maintenance 3. 4. Remove the paper from the paper tray. Keep the paper wrapped and away from humidity and dirt. Lift and carry the printer as shown in the illustration. Note: To find the weight for your printer configuration, see Physical Specifications on page 199. CAUTION: Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox® Warranty, Service Agreement, or Total Satisfaction Guarantee.
Troubleshooting 10 This chapter includes: • General Troubleshooting ................................................................................................................................................ 176 • • Paper Jams ............................................................................................................................................................................ 179 Getting Help .....................................................................................
Troubleshooting General Troubleshooting This section includes: • Printer Does Not Turn On ............................................................................................................................................... 176 • • Printer Resets or Turns Off Frequently ...................................................................................................................... 176 The Printer Does Not Print .............................................................................
Troubleshooting The Printer Does Not Print Probable Causes Solutions The printer is in Power Saver mode. Push the control panel button. PrintingScout displays an error message. Follow the instructions in the PrintingScout message to correct the problem. If the error persists, contact your Xerox representative. The printer is out of paper. Load paper into the tray. A toner cartridge is empty. Replace the empty toner cartridge. The Error Indicator is blinking.
Troubleshooting Printing Takes Too Long Probable Causes Solutions The printer is set to a slower printing mode, It takes more time to print on certain types of special paper. for example, for printing on glossy or Ensure that the paper type is set properly in the driver and at heavyweight paper. the printer control panel. The printer is in Power Saver mode. Wait for the printer to come out of Power Saver mode. It takes time for printing to start when the printer is coming out of Power Saver mode.
Troubleshooting Paper Jams This section includes: • Minimizing Paper Jams .................................................................................................................................................... 179 • • Locating Paper Jams......................................................................................................................................................... 180 Clearing Paper Jams ................................................................................
Troubleshooting Avoid the following: • Polyester coated paper that is designed specially for inkjet printers. • Paper that is folded, wrinkled, or excessively curled. • Loading more than one type, size, or weight of paper in a tray at the same time. • Overfilling the tray. • Allowing the output tray to overfill. For a detailed list of supported paper, go to www.xerox.com/rmlna. Locating Paper Jams WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned.
Troubleshooting Clearing Paper Jams This section includes: • Clearing Paper Jams From the Output Tray ........................................................................................................... 181 • • Clearing Paper Jams From the Back of the Printer .............................................................................................. 183 Clearing Paper Jams From the Front of the Printer ............................................................................................
Troubleshooting 3. To remove any jammed paper from the back of the printer, carefully pull it in the direction shown. 4. If you cannot find the jammed paper in the paper path, remove any jammed paper from the output tray. 5. Lower the levers to their original position.
Troubleshooting 6. Close the rear cover. 7. To resolve the error displayed on the control panel you must clear all paper from the paper path. Clearing Paper Jams From the Back of the Printer 1. Push down on the rear cover release and pull the cover open. 2. Lift the levers as shown.
Troubleshooting 3. Remove any jammed paper from the back of the printer. 4. Lower the levers to their original position. 5. Close the rear cover. 6. To resolve the error displayed on the control panel you must clear all paper from the paper path.
Troubleshooting Clearing Paper Jams From the Front of the Printer 1. 2. Remove the tray from the printer. Remove any paper jammed at the front of the printer. For improved access to the jammed paper, flip open the Jam Access Cover. 3. 4. Insert the paper tray, then release the Jam Access Cover. To resolve the error displayed on the control panel you must clear all paper from the paper path. Clearing Paper Jams from the Automatic Document Feeder 1. 2.
Troubleshooting 4. If the document is difficult to remove, raise the automatic document feeder tray. 5. Remove the jammed document from the output tray. 6. Lower the automatic document feeder tray. 7. Close the automatic document feeder cover, then reload documents as needed.
Troubleshooting 8. If you are unable to remove the jammed document from the document output tray, or cannot find a jammed document there, open the document cover. 9. To remove the document from the feed roller, carefully pull it as shown. 10. To resolve the error displayed on the control panel you must clear all paper from the paper path.
Troubleshooting Troubleshooting Paper Jams This section includes: • Multiple Sheets Pulled Together .................................................................................................................................. 188 • • Paper Misfeeds .................................................................................................................................................................... 188 Label and Envelope Misfeeds .........................................................
Troubleshooting Label and Envelope Misfeeds Probable Causes Solutions The label sheet is facing the wrong way in the • Load label sheets according to the instructions from the tray. manufacturer. Load labels face up in either tray. Envelopes are loaded incorrectly. • Load No. 10, DL, and Monarch envelopes in the trays with the print side up, flaps closed, flap-side down, and the short edge leading into the printer. • Load C5 envelopes with the print side up, flaps open and facing away from the printer.
Troubleshooting Print-Quality Problems This section includes: • Controlling Print Quality.................................................................................................................................................. 190 • Solving Print-Quality Problems ..................................................................................................................................... 191 Your printer is designed to produce consistently high-quality prints.
Troubleshooting Solving Print-Quality Problems When the print quality is poor, select the closest symptom from the following table and see the corresponding solution to correct the problem. You can also print a Demo Page to more precisely determine the print-quality problem. For details, see Information Pages on page 26. If the print quality does not improve after carrying out the appropriate action, contact your Xerox representative.
Troubleshooting Symptom Cause Solution Only one color is faded Toner cartridge is empty or damaged. Check the condition of the toner cartridge and replace it if necessary. Stray black dots, white areas, or dropouts The paper is outside the recommended specification range. Replace the paper with a recommended size and type, and confirm that your control panel and print driver settings are correct. For details, see Supported Paper on page 84. The toner cartridges are not Xerox® toner cartridges.
Troubleshooting Symptom Cause Solution Partial blanks, creased paper, or blotted printing The paper is damp. Replace the paper. The paper is outside the recommended specification range. Replace the paper with a recommended size and type, and confirm that your control panel and print driver settings are correct. For details, see Supported Paper on page 84. The printer is worn or damaged. For assistance, go to the Xerox® Support website at www.xerox.com/office/WC6027support.
Troubleshooting Symptom Cause Solution Slanted printing The paper guides are not correctly adjusted to the paper size. Reset the paper tray guides. For details, see Loading Paper on page 87. Colors are blurry or there is white Color-to-color alignment is not area around objects correct. Perform an automatic color registration adjustment. For details, see Color Registration on page 162. Blotchy or mottled images The paper is too light or too thin.
Troubleshooting Getting Help This section includes: • Error and Status Messages............................................................................................................................................. 195 • • PrintingScout Alerts........................................................................................................................................................... 195 Online Support Assistant ..........................................................................
Specifications A This appendix includes: • Standard Features ............................................................................................................................................................. 198 • • Physical Specifications ..................................................................................................................................................... 199 Environmental Specifications .........................................................................
Specifications Standard Features Functions Copy, scan, print, and fax Print speed 18 ppm Copy speed 18 ppm Print resolution 600 x 600 dpi from the print driver prints at 1200 x 2400 dpi enhanced Paper capacity 100 sheets of standard paper in the output tray Input tray • 150 sheets of standard paper • One sheet of coated paper • Five envelopes 2-Sided Printing Manual Maximum copy size 216 x 297 mm (8.5 x 11.6 in.) Maximum print size Legal (216 x 356 mm, 8.5 x 14 in.
Specifications Physical Specifications Dimensions and Weight Width 410 mm (16.1 in.) Depth 439 mm (17.3 in.) Height 388 mm (15.3 in.) Weight 16.6 kg (36 lb.) Total Space Requirements Width 864 mm (34 in.) Depth 1105 mm (43.5 in.) Height 762 mm (30 in.
Specifications Environmental Specifications Temperature • • Operating temperature: 10–32°C (50–90°F) Optimum temperature: 15–28°C (59–82°F) Relative Humidity • • Minimum–Maximum Humidity Range: 15–85% relative humidity at 28°C (82°F) Optimal Humidity Range: 20–70% relative humidity at 28°C (82°F) Note: Under extreme environmental conditions, such as 10°C and 85% relative humidity, defects can occur due to condensation.
Specifications Electrical Specifications Power Supply Voltage and Frequency Power Supply Voltage Power Supply Frequency 110–127 VAC +/-10%, (99–140 VAC) 50 Hz +/- 3 Hz 60 Hz +/- 3 Hz 220–240 VAC +/-10%, (198–264 VAC) 50 Hz +/- 3 Hz 60 Hz +/- 3 Hz Power Consumption Printer Mode Power Consumption Power Saver Mode 1 (Low Power) 7 W or less Power Saver Mode 2 (Sleep) 3 W or less Ready/Standby 69 W or less Continuous printing 810 W or less This printer does not consume electric power when the po
Specifications Performance Specifications Printer warm up time • Power on: 35 seconds or less • Recovery from sleep mode: 28 seconds or less. Note: Warm up time assumes an ambient temperature of 22°C (72°F) at 60% relative humidity.
Specifications Controller Specifications Processor 525 MHz ARM11MP Memory 512 MB RAM Interfaces Universal Serial Bus (USB 2.0) Ethernet 10/100 Base-T IEEE802.11.
Regulatory Information B This appendix includes: • Basic Regulations ............................................................................................................................................................... 206 • • Copy Regulations ............................................................................................................................................................... 211 Fax Regulations .........................................................................
Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office environment. United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Regulatory Information European Union The CE mark applied to this product symbolizes a declaration of conformity by Xerox with the following applicable Directives of the European Union as of the dates indicated: • December 12, 2006: Low Voltage Directive 2006/95/EC • December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC • March 9, 1999: Radio & Telecommunications Terminal Equipment Directive 1999/5/EC This printer, if used properly in accordance with the instructions, is not dangerous for
Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
Regulatory Information Environmental Choice Certified to Office Machines CCD-035 This product is certified to Environmental Choice standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the Environmental Choice criteria for energy efficiency.
Regulatory Information Regulatory Information for 2.4 GHz Wireless Network Adapter This product contains a 2.4 GHz Wireless LAN radio transmitter module which complies with the requirements specified in FCC Part 15, Industry Canada RSS-210 and European Council Directive 99/5/EC.
Regulatory Information Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1. Obligations or Securities of the United States Government, such as: − Certificates of Indebtedness. − National Bank Currency. − Coupons from Bonds. − Federal Reserve Bank Notes. − Silver Certificates. − Gold Certificates. − United States Bonds.
Regulatory Information 4. 5. 6. 7. 8. 9. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be photographed. Passports. Foreign Passports may be photographed. Immigration papers. Draft Registration Cards. Selective Service Induction papers that bear any of the following Registrant’s information: − Earnings or Income. − Court Record. − Physical or mental condition. − Dependency Status. − Previous military service.
Regulatory Information • • • Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada Documents, registers, or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the copy falsely purports to be a certified copy thereof Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner This list is provided
Regulatory Information Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the messag
Regulatory Information To order the correct service from the local Telephone Company, you could also have to quote the codes in the following list: • Facility Interface Code (FIC) = 02LS2 • Service Order Code (SOC) = 9.0Y CAUTION: Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment.
Regulatory Information Canada This product meets the applicable Industry Canada technical specifications. A representative designated by the supplier should coordinate repairs to certified equipment. Repairs or alterations made by the user to this device, or device malfunctions, could cause the telecommunications company to request you to disconnect the equipment. For user protection, make sure that the printer is properly grounded.
Regulatory Information European Union Radio Equipment and Telecommunications Terminal Equipment Directive This Xerox device has been self-certified by Xerox for pan-European single terminal connection to the analog public switched telephone network (PSTN) in accordance with Directive 1999/5/EC.
Regulatory Information New Zealand 1. 2. 3. 4. 5. 6. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, it does not provide any sort of warranty, and it does not imply that any Telepermitted product is compatible with all Telecom network services.
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.
Recycling and Disposal C This appendix includes: • All Countries ......................................................................................................................................................................... 222 • • North America ..................................................................................................................................................................... 223 European Union .................................................................
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities.
Recycling and Disposal North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
Recycling and Disposal European Union Some equipment may be used in both a domestic/household and a professional/business application. Domestic/Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste.
Recycling and Disposal Collection and Disposal of Equipment and Batteries These symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery, and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directive 2002/96/EC and 2006/66/EC.
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance.
