User's Manual

Using Mopria™ with Xerox
®
Devices built on Xerox
®
ConnectKey
®
Technology 5
I see the Xerox
®
printer on my mobile device, but selecting the
printer does not result in a print. Why?
• The Mopria-enabled mobile device will cache printer information for some time before being
refreshed. After initial discovery, the printer might have restarted, or Mopria Discovery might
have been disabled. Please refresh the printer list on the Mopria-enabled mobile device or
attempt to rediscover the printer. Failing that, verify the configuration at the Xerox
®
printer
or multifunction printer.
I have Xerox
®
Standard Accounting or Networking Accounting
on and my Mopria jobs do not print. Why not?
• All Mopria jobs are passed across the IPP protocol, and not through Xerox
®
print/fax drivers
which enforce using accounting codes. Your Systems Administrator can utilize Xerox
®
CentreWare
®
Internet Services and enable accounting exceptions to allow Mopria jobs to
print and be accounted for.
Installation of the Mopria Feature on
Xerox
®
Devices Built on Xerox
®
ConnectKey
®
Technology
Many Xerox
®
devices built on ConnectKey Technology were Mopria-certified after final software
was delivered. As such, the Mopria feature currently requires a .dlm to enable it on Xerox
®
WorkCentre
®
and Xerox
®
ColorQube
®
devices listed below.
To enable the feature, perform the following steps:
1. Check to make sure the device is at the correct software level for the mopriapatch.dlm. The
following is the minimum required level for each device requiring a patch to enable this
feature.
- WorkCentre 7200 Series: 072.xxx.xxx.09100
- WorkCentre 7800 Series: 072.xxx.xxx.09100
- WorkCentre 5800 Series: 072.xxx.xxx.09101
- ColorQube 8700, 8900: 072.xxx.xxx.09100
- ColorQube 9300 Series: 072.xxx.xxx.09101
Note: Any device built on ConnectKey Technology with .071.xxx.xxx.xxxxx cannot support this
feature. Software must be upgraded to 072.xxx.xxx.0910x and applied with mopriapatch.dlm to
enable.