System Administration Guide User Guide XE3022EN0-2 ME3612E4-1
© 2008 by Fuji Xerox Co., Ltd. All rights reserved. Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks etc. Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation.
Table of Contents 1 Before Using the Machine ...................................................................13 Xerox Welcome Center .........................................................................13 Serial Number ...................................................................................13 Language Displayed on the Touch Screen ...........................................14 Conventions ..........................................................................................
Active Jobs ............................................................................................40 Completed Jobs ....................................................................................41 Secure Print Jobs & More .....................................................................42 Charge Print ..................................................................................... 43 Private Charge Print .........................................................................
Watermark ...................................................................................76 Other Settings ..............................................................................77 Copy Service Settings ......................................................................84 Copy Tab .....................................................................................84 Copy Defaults ..............................................................................84 Copy Control ....................
Create Job Flow Sheet ...................................................................126 [Create Job Flow Sheet] Screen ................................................127 [Create Job Flow Sheet] Screen ................................................127 Create Job Flow Sheet Keyword .................................................... 129 Add Address Book Entry ................................................................129 Create Fax Group Recipients ...............................................
Test Access ....................................................................................152 Selecting Transport Protocols .............................................................153 Screen Layout .....................................................................................153 Services ...............................................................................................154 Default User ID and Passcode .......................................................156 Status ...........
SMB Installation ..............................................................................260 TCP/IP (LPD or Port9100) ..................................................................263 Information Checklist ......................................................................263 TCP/IP (LPD or Port9100) Environments ....................................... 264 TCP/IP (LPD or Port9100) Installation ............................................264 USB Port .............................................
Scan to PC Setup (FTP) ......................................................................291 Prerequisites for Scan to PC Setup (FTP) ......................................291 Procedure for Scan to PC Setup (FTP) ..........................................292 Scan to PC Setup (SMB) .....................................................................292 Prerequisites for Scan to PC Setup (SMB) .....................................292 Procedure for Scan to PC Setup (SMB) ..................................
Authentication for Job Flow Sheets and Mailboxes ............................ 318 Job Flow Sheet Types ....................................................................319 Types of Mailboxes .........................................................................322 Linking Job Flow Sheets to Mailboxes ...........................................326 Overview of Account Administration ...................................................328 Types of Account Administration ...................................
Paper Jams in the Office Finisher LX (Optional) ............................359 Document Jams ..................................................................................361 Stapler Faults ......................................................................................362 Staple Jams in the Integrated Office Finisher (Optional) ................363 Staple Jams in the Office Finisher LX (Optional) ............................364 Common Problems .....................................................
1 Before Using the Machine Welcome to the Xerox family of WorkCentre products. This System Administration Guide provides detailed information, technical specifications and procedures for using the integral features of the machine. Xerox Welcome Center If you need assistance during or after product installation, visit the Xerox website for on-line solutions and support. http://www.xerox.com/support If you require further assistance, contact our experts at the Xerox Welcome Center.
1 Before Using the Machine Language Displayed on the Touch Screen The language of the touch screen can be changed in the following two ways: • To change the language for temporary use, press the button on the control panel, and then select the required language. NOTE: The language returns to the default language after rebooting the machine.
Conventions Text in [Square Brackets] Indicates the names of the screens, tabs, buttons, features, and option categories. Square brackets are also used when referring to file and folder names on a PC. For example: • Select [Original Type] on the [Image Quality] screen. • Select [Save]. Text in Indicates the names of the hard buttons, numeric or symbol buttons, lights on the control panel, or symbols on the power switch label.
1 Before Using the Machine Related Information Sources The following sources of information are available for the machine. User Guide This guide is intended for general users and describes how to use the features of the machine, such as copy, scan, and fax. System Administration Guide This guide is intended for the System Administrator and provides information such as the supported paper and media, troubleshooting tips, how to configure network and security settings, and how to replace consumables.
2 Paper and Other Media The machine is designed to use various paper types and other media. This chapter provides information on loading paper and other types of media into the machine. Loading Paper The machine can be equipped with various paper trays. Depending on the machine configuration, up to six paper trays are available including the Envelope Tray. This section provides information on how to load paper into each type of tray.
2 Paper and Other Media NOTE: When changing the size or type of stock in the tray, refer to Paper Tray Settings in the Setups chapter on page 70. 3. Load the paper neatly and tightly against the left-hand side of the tray. NOTE: Do not load paper above the maximum fill line. NOTE: When making single/double sided copies on perforated paper, load the paper to feed the opposite side of the perforated edge first. Feeding the perforated edge first may cause paper jams. 4.
Loading Paper NOTE: Always load paper into the tray in the orientation shown in the diagram. 3. Close the tray. The elevator rises and positions the paper for use. Bypass Tray (Tray 5) Tray 5 (Bypass) allows you to use a variety of paper types. Tray 5 (Bypass) is located on the left-hand side of the machine. A tray extension is provided to accommodate larger sized paper.
2 Paper and Other Media High Capacity Feeder (Tray 6) The High Capacity Feeder (Tray 6) allows you to load up to 2,000 sheets of paper. NOTE: You cannot load custom size paper into the High Capacity Feeder. 1. Pull out Tray 6. 2. Remove the screw from the guide at the back of the tray, and remove the guide from the tray. 3. Insert the projections on the bottom of the guide into the paper size holes on the tray (1).
Loading Paper 6. Pull up the end-guide lever along the slot (1), adjust the position of the lever to the size of the paper (2), and then push the lever back into its position (3). NOTE: Do not use the slot at the left of the 8.5” slot on the end guide. 7. Open the end guide, and place the paper stack tightly against the right edge of the tray. NOTE: Do not load paper above the maximum fill line. 8. Close the end guide. 9. Push the tray in gently until it stops.
2 Paper and Other Media Envelope Tray The Envelope Tray allows you to stack up to 43 mm of envelopes. NOTE: Insert the Envelope Tray in the slot for Tray 1 only. Inserting the Envelope Tray in any other slot will damage it. 1. Pull out the Envelope Tray. 2. Load the envelopes in the Envelope Tray with the side to be printed face up and the edge with the flap against the left edge of the tray. 3. Adjust the paper guides to the size of the envelopes.
Storing and Handling Paper Storing and Handling Paper Always use high quality, xerographic grade paper in the machine. Damaged, curled, or damp paper can cause jams and image quality problems. Follow these simple rules to store paper. • Store paper in dry conditions, away from extreme heat or cold, such as radiators or open windows. • Store paper flat on a shelf or pallet above floor level. • Leave the paper wrapped and boxed until ready to be used. • Re-wrap partly used packages of paper.
2 Paper and Other Media Paper Size Dimensions (mm) LEF/ SEF 7.25 × 10.5” 184.2 SEF 8.5 × 11” 215.9 266.7 279.4 Tray 3, 4 (High Capacity Tandem Tray) Tray 5 (Bypass) Tray 6 (High Capacity Feeder) Envelope Tray O LEF O SEF O LEF O O O O O O O 8.5 × 13” 215.9 330.2 SEF O O 8.5 × 14” 215.9 355.6 SEF O O 11 × 17” 297.4 431.8 SEF O O 16K (Taiwan) 194.0 267.0 SEF O LEF O 8K (Taiwan) 267.0 388.0 SEF O 16K (China) 195.
Supported Paper Sizes and Types Output Trays/Duplex Module - Standard Sizes Paper Size Dimensions (mm) LEF/ SEF Center Tray Left Side Tray Integrated Office Finisher Office Finisher LX Duplex Module A6 105.0 148.0 LEF O O O A5 148.0 210.0 SEF O O O O LEF O O O O SEF O O O O O LEF O O O O O O O A4 210.0 297.0 A3 297.0 420.0 SEF O O O B6 128.5 182.0 SEF O O O B5 182.0 257.0 SEF O O O LEF O O O O O O O O B4 257.0 364.
2 Paper and Other Media Paper Trays - Non-standard Sizes Tray 1, 2 / Tray 3, 4 (Two Tray Modules) Paper Size Width 139.7-297.0 mm 5.5-11.8” Length 182.0-431.8 mm 7.2-17.2” Tray 3, 4 (High Capacity Tandem Tray) Tray 5 (Bypass) Tray 6 (High Capacity Feeder) 88.9-297.0 mm 3.6-11.8” Not Available Envelope Tray 148.7-241.0 mm 5.9-9.6" Not Available 98.4-431.8 mm 3.9-17.2” 98.4-162.0 mm 3.9-6.
Supported Paper Sizes and Types Paper Type Weight g/m2 Tray 1 Tray 2, Tray 3, 4 (Two Tray Module/ High Capacity Tandem Tray) Tray 5 (Bypass) Tray 6 (High Capacity Feeder) Labels – O O O O Transparency – O O O O Envelope Tray O : Available blank : Not available *1: Plain Reload refers to paper already printed on one side. NOTE: When printing onto postcards or envelopes, Extra Heavyweight should be selected, and the size should be specified.
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3 Maintenance This chapter describes the maintenance tasks that are required periodically to maintain the machine in proper working order. Ordering Supplies A variety of supplies are available for the machine, including machine-specific consumables such as a toner cartridge, a drum cartridge, staple cartridges and refills. General-use supplies are also available, such as glass cleaners, cleaning solvents, paper and media products.
3 Maintenance 1. Wipe the document cover and document glass with a soft cloth moistened with water or Xeroxapproved cleaner to remove any marks, and then wipe with a soft, dry cloth. Feeder film Document cover Document feeder glass 2. If the document feeder is installed, wipe the document Document glass feeder glass and the film on the cover with a soft cloth moistened with water or Xerox-approved cleaner to remove any marks, and then wipe with a soft, dry cloth.
Replacing the Drum Cartridge 2. Open Tray 5 (Bypass) and then Cover A while lifting up the release lever. 3. Lift up the colored lever, and slide the drum cartridge out until you can grasp the handle on top of the cartridge. 4. Hold the handle and remove the cartridge from the machine. NOTE: When replacing the drum cartridge, make sure that the new cartridge is the correct one specified for the machine. Inserting the New Drum Cartridge 1. Remove the new drum cartridge from the box. 2.
3 Maintenance 4. Pull the cartridge tape straight out without breaking it. 5. Push the cartridge again to ensure it is positioned correctly. 6. Close Cover A until it latches, and then close Tray 5 (Bypass). 7. Close the front cover. NOTE: If the front cover is not completely closed, a message will appear and the machine will not operate. Replacing the Toner Cartridge The toner cartridge is a customer replaceable unit. The touch screen will display a message when the cartridge needs to be replaced.
Loading Staples in the Integrated Office Finisher (Optional) Removing the Old Toner Cartridge 1. Make sure that the machine is not operating, and open the front cover. 2. Pull the toner cartridge out until you can grasp the handle on top of the cartridge. 3. Hold the handle and remove the cartridge from the machine. NOTE: Be careful when handling the empty cartridge to avoid spilling any residue toner. Inserting the New Toner Cartridge 1. Remove the new toner cartridge from the box.
3 Maintenance 1. Make sure that the machine is not operating, and open the front cover of the finisher. 2. Take the staple cartridge out of the finisher. 3. After removing the staple cartridge, check the inside of the finisher for any remaining staples. 4. Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2). 2 1 1 5.
Loading Staples in the Office Finisher LX (Optional) 6. Return the staple cartridge to its original position 7. Close the front cover of the finisher. NOTE: If the front cover is not completely closed, a message will appear and the machine will not operate. Loading Staples in the Office Finisher LX (Optional) The Office Finisher LX contains an automatic stapler. When the finisher runs out of staples, a message appears on the touch screen.
3 Maintenance 4. Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2). 2 1 1 5. Insert the front side of the new staple case into the staple cartridge (1), and then push the rear side into the cartridge (2). 2 6. Hold the staple cartridge by the orange lever, and insert it into the finisher until it clicks. 1 7. Close the front cover of the finisher.
Emptying the Hole Punch Waste Container (Optional) 3. Hold the tabs on both sides of the new booklet staple cartridge, and insert it into the original position until it clicks. NOTE: If you have trouble inserting the cartridge, make sure that the staples in the cartridge are properly in place. 4. Repeat steps 2 and 3 to replace the other booklet staple cartridge. 5. Close the side cover of the finisher.
3 Maintenance 3. Empty the container. 4. Insert the empty hole punch waste container all the way into the finisher. 5. Close the front transport cover of the finisher. NOTE: If the center front transport cover of the finisher is not completely closed, a message will appear and the machine will not operate.
4 Job Status This chapter contains information on the job status screens and the features available. Job Status This feature allows you to check the progress of incomplete jobs, or display the detailed information of completed jobs. The newest job will be displayed at the top of the list. You can also check, delete, or print documents stored in the public mailbox (polling box) of the machine. Use the scroll bar to switch between screens.
4 Job Status Active Jobs This screen allows you to view incomplete jobs that are waiting, in progress, or suspended. It also allows you to view Charge Print, Secure Print, Sample Set, or Delayed Print documents that are currently stored in the machine. You can see job attributes or promote/delete jobs. 1. Press the button on the control panel. 2. Select the [Active Jobs] tab. NOTE: Use the scroll bar to switch between screens. 3. Select a job to cancel or promote as required.
Completed Jobs Delete Cancels a job that is being processed or on hold, or deletes a stored document from the machine’s memory. Promote Job Promotes a job to be processed immediately after the one being processed. Last Original Indicates the current scan batch is the last in a job to be scanned. Next Original Sequentially scans more sections in the same scan job. Start Starts scanning the next document or prints a job being held on the machine. Release Prints a stored document.
4 Job Status Job Attributes Select a job on the [Completed Jobs] screen to display the job attributes. The attributes displayed vary depending on the type of job. Show Child Jobs Select this button to show all child jobs for the selected job. The button is displayed only when there are child jobs available. Print this job History Report Select this button to print a job history report for both parent and child jobs.
Secure Print Jobs & More Charge Print The Charge Print feature temporarily stores documents on the machine per billing ID. The feature prevents unauthorized printing by requiring users to log in to the machine before printing. Documents without a billing ID are stored under [No User ID], and do not require user login to be printed. NOTE: Billing IDs can be set up on the print driver. For more information, refer to the online help provided for the print driver.
4 Job Status Private Charge Print The Private Charge Print feature temporarily stores documents per user ID, until a user logs in and manually prints them from the machine’s control panel. This feature only displays documents of a logged-in user, and thus provides security and privacy to documents stored in the machine.
Secure Print Jobs & More 3. Select [Document List]. 4. Enter the passcode for the user ID, and select [Confirm]. 5. Select a document to print or delete. 6. Select the required option. Refresh Refreshes the displayed information. Go to Specifies the Secure Print number to be displayed on the screen. Enter a number within the range of 001 to 200 using the scroll buttons or the numeric keypad. Document List Displays the passcode entry screen for the selected user ID.
4 Job Status • Select All - Selects all documents in the list. • Delete - Deletes a document selected in the list. • Print - Prints a document selected in the list. After printing, the document will be deleted. Delayed Print This feature allows you to store documents on the machine for printing at a later time. You can check, print, or delete the stored documents before the specified print time. 1. Select [Delayed Print] on the [Secure Print Jobs & More] screen. 2. Select a document to print or delete.
Secure Print Jobs & More Pages Displays the number of printed, scanned, sent, or received pages. Select All Selects all the documents in the [Public Mailbox]. Print Prints a document selected in the list. Delete Deletes a document selected in the list. Undelivered Faxes This feature allows you to delete or resend undelivered faxes. You can resend faxes to their original recipient or change the recipient. 1. Select [Undelivered Faxes] on the [Secure Print Jobs & More] screen. 2.
4 Job Status Address Book Displays a page which allows you to select a recipient from the Address Book. For information on how to select a recipient from the Address Book, refer to the Fax chapter in the User Guide. Starting Rate Displays the [Starting Rate] screen where you can select the [G3 Auto] or [Forced 4800 bps] communication mode for fax transmissions. For more information, refer to the Fax chapter in the User Guide.
5 Machine Status This chapter describes how to check the machine status, billing meter, and status of consumables. It also describes how to print various reports/lists and how to access the System Administration mode. For information on each tab, refer to the following: Machine Information – page 49 Faults – page 58 Supplies – page 58 Billing Information – page 59 Tools – page 60 1. Press the button on the control panel.
5 Machine Status 1. Press the button on the control panel. 2. Select the [Machine Information] tab. 3. Select the required option. General Information This feature allows you to view user support information, the machine’s serial number and configuration, and the software versions of the machine components. 1. Select [General Information] on the [Machine Information] screen. 2. Select the required option.
Machine Information Print Mode This feature allows you to change the default printer mode and emulation parameter settings. For the lists of emulation parameters and their values, refer to Emulation Parameters in the Appendix chapter on page 437. 1. Select [Print Mode] on the [Machine Information] screen. 2. Select the required option. Off-line Takes the printer off-line. The printer is unavailable in this mode. On-line Puts the printer on-line, ready to accept data.
5 Machine Status 1. Select [Setup] on the [PDF] screen. 2. Enter a 3-digit parameter item number in the [Item Number] field. 3. Select [Change Value] to change the displayed value, or select [Confirm] if no change is required. 4. If you selected [Change Value], enter the required value in the [New Value] field. 5. Select [Save]. Password Allows you to enter a password to restrict access to PDF direct printing. 1. Select [Password] on the [PDF] screen. 2. Enter a password using the keyboard. 3.
Machine Information 1. Select [Print Reports] on the [Machine Information] screen. Job Status/Activity Report NOTE: When Server Fax is enabled, the [Job Status] feature is displayed instead of the [Job Status/Activity Report] feature, and the [Activity Report] and [Stored Document List] options are not available. 1. Select [Job Status/Activity Report] on the [Print Reports] screen. 2. Select the required option. 3. Select the button on the control panel.
5 Machine Status Printer Reports 1. Select [Printer Reports] on the [Print Reports] screen. 2. Select the required option. Use the scroll bars to switch between screens. 3. Select the button on the control panel. Configuration Report Lists common settings, such as hardware configuration, network information, and print and copy feature settings. PCL Settings List Lists the PCL emulation mode settings. PCL Macro List Lists the macros registered for use with PCL emulation.
Machine Information Reports • Configuration Report - Lists common settings, such as hardware configuration, network information, and print and copy feature settings. • Scan/Fax Configuration Report - Lists settings specific to fax and scan features. • Domain Filter List - Lists domains registered for domain filtering. Job Template List Lists the job templates that can be used on the machine.
5 Machine Status Mailbox List 1. Select [Mailbox List] on the [Print Reports] screen. 2. Select the required option. 3. Select the button on the control panel. Mailbox List Lists the mailbox settings and procedure when storing data in the mailbox. Job Counter Report 1. Select [Job Counter Report] on the [Print Reports] screen. 2. Select the required option. 3. Select the button on the control panel. Job Counter Report Lists the job counter reports for each service.
Machine Information Automatically Printed Reports/Lists This section describes the various reports/lists that can be printed automatically. Job History Report Lists the last 50 jobs processed on the machine. For more information, refer to Job History Report on page 73. Activity Report Lists activity results of incoming and outgoing fax communications. For more information, refer to Activity Report on page 73. Transmission Report - Job Undelivered Lists undelivered documents and their transmission status.
5 Machine Status Fax Receiving Mode This feature allows you to set the fax reception mode to [Manual Receive] or [Auto Receive]. NOTE: This feature is not displayed when Server Fax is enabled. 1. Select [Fax Receiving Mode] on the [Machine Information] screen. Manual Receive Starts receiving a fax or polling after you have answered the call and confirmed it is a fax. Auto Receive Receives a fax automatically.
Billing Information Billing Information This tab allows you to view the billing meter information. For more information, refer to the following: Billing Information – page 59 User Account Billing Information – page 59 1. Press the button on the control panel. 2. Select the [Billing Information] tab. 3. Select the required option. Billing Information This feature allows you to view the total number of prints made on the machine. You can also view the machine’s serial number. 1.
5 Machine Status Tools On the [Tools] screen, the System Administrator can change various default presets on the machine, register mailboxes and job flow sheets, and configure authentication and security features. To access all features on this screen, you must enter the machine in the System Administration mode. Use the following steps to enter the [Tools] screen in the System Administration mode. 1. Press the button on the control panel. button 2.
Tools Accounting This menu allows you to configure accounting functions and view jobs performed by each account. For more information on the features available, refer to Accounting on page 133. Authentication/Security Settings This menu allows you to set up the authentication and security features. For more information on the features available, refer to Authentication/Security Settings on page 139.
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6 Setups This chapter describes how to change the various defaults preset on the machine, how to register the various items such as mailboxes and destinations, and how to configure or change the System Administrator settings. Setting Procedure This section describes the basic setting procedure available in the System Administration mode. Follow the steps below. 1. Enter the System Administration Mode – page 63 2. Configure a Feature – page 64 3. Exit the System Administration Mode – page 64 1.
6 Setups 2. Configure a Feature 1. Press the button on the control panel. button 2. On the Machine Status screen, select the [Tools] tab. 3. Select a menu item from the main menu displayed on the left side of the [Tools] screen. 4. Select a group in the [Group] menu. 5. Select a feature in the [Features] menu, and then configure the feature. NOTE: Some features display the [Change Settings] button.
Main Menu on the [Tools] Screen Main Menu on the [Tools] Screen The main menu, displayed on the left side of the [Tools] screen, provides the following menu items. Refer to the respective sections for details. [Setup] is also available for general users. System Settings – page 65 Setup – page 123 Accounting – page 133 Authentication/Security Settings – page 139 System Settings The [System Settings] menu on the [Tools] screen is categorized into the following groups.
6 Setups Machine Clock/Timers This feature allows you to set the correct date, time, and other related values. 1. Select [Machine Clock/Timers] in the [Features] menu. 2. Change the required settings. Use the side tabs to switch between screens. 3. Select [Close]. Date Specifies the current date. Select from three date formats: Y/M/D, M/D/Y, and D/M/Y. The date set here is printed on lists and reports. Time Specifies the current time. Select a 12- or 24-hour display format.
System Settings Auto Clear Specifies whether to automatically display the default screen if you do not perform any operation within the selected period of time. Select [On] and then select the time period in the range from 30 to 900 seconds. Auto Job Release Specifies whether to automatically release the current job to allow execution of the next job, if a problem such as a paper jam interrupts the current copy or scan job and is not resolved within the selected period of time.
6 Setups Job Complete Tone 1 / Job Complete Tone 2 Specifies the volume level of the tone generated when a job is completed successfully. Select a volume level, and then, under [Targeted Jobs], select the job types to apply the volume level to. Fault Tone Specifies the volume level of the tone generated when a job did not finish properly. Alert Tone Specifies the volume level of the tone generated when a job is suspended due to an error.
System Settings Screen Default at Power On Specifies the initial screen to be displayed when the machine is switched on. Set the preset initial screen to the All Services, Job Status, or Machine Status screen. For information on the Job Status and Machine Status screens, refer to Job Status on page 39 and Machine Status on page 49. Service Screen Default Specifies the default features to be displayed when canceling the Energy Saver mode. Use the scroll buttons to switch between screens.
6 Setups Paper Tray Settings This feature allows you to configure various settings for trays, and for paper to be loaded in the trays. 1. Select [Paper Tray Settings] in the [Features] menu. 2. Change the required settings. 3. Select [Close]. Custom Paper Name / Color Specifies user-defined paper names and paper colors for Custom Paper Type 1 to 5 and Custom Paper Color 1 to 5 respectively. The settings are available for plain paper, bond paper, and recycled paper.
System Settings Paper Tray Attributes During Loading Specifies whether to display the paper tray attributes on the control panel when the tray is opened to load paper. This setting does not apply to Tray 5 (Bypass). Paper Tray Priority Specifies the paper tray priority for Auto Tray Switching. Tray 5 (Bypass) is not available. To exclude a tray from Auto Tray Switching, select the tray and then select the [Exclude from Tray Switching] button.
6 Setups – If the specified tray holds paper set under [Auto Paper Off] in the [Paper Type Priority] setting. Image Quality This feature allows you to configure various settings to adjust the quality of scanned data. 1. Select [Image Quality] in the [Features] menu. 2. Change the required settings. 3. Select [Close]. Photo & Text Recognition Specifies the level at which the machine distinguishes between text and photos when [Original Type] is set to [Photo & Text] on the [Image Quality] screen.
System Settings Print Reports Button Specifies whether to display the [Print Reports] button on the [Machine Information] screen. Refer to Print Reports in the Machine Status chapter on page 52. Job History Report Specifies whether to automatically print a Job History Report for every 50 jobs. Activity Report Specifies whether to automatically print an Activity Report for every 100 fax jobs. An Activity Report shows the result of transmissions and receptions.
6 Setups • No Report Does not print a report regardless of whether data transmission is successfully completed or not. • Print Report Automatically prints a transmission report for a successful transmission, and a “Transmission Report - Job Undelivered” for a transmission failure. • Print when delivery fails Prints a “Transmission Report - Job Undelivered” for a transmission failure.
System Settings Initialize Hard Disk This feature allows you to initialize the hard disk on the machine. After selecting [Initialize Hard Disk], select a partition, and then select [Start]. Then select [Yes] to execute initialization. After the initialization is completed, select [Confirm]. NOTE: This process may take a while depending on the machine configuration. Delete All Data Allows you to delete all document data on the machine. Select [Delete All Data], and then select [Start].
6 Setups The following explains how to adjust the fold and staple positions. 1. Select [Booklet fold Position, smaller than B4] or [Booklet Fold Position, B4 or larger], and then select [Change Settings]. 2. Select [Sample Printout], and then select the tray to output a sample printout for. Press the button. 3. Select the option that best describes the current fold and staple positions. 4. Enter the desired fold and staple positions into [A] and [B]. 5. Select [Adjust] to apply the settings. 6.
System Settings Background Pattern Specifies the background pattern to be used for the Watermark feature. Density Specifies the output density of the watermark text. You can select from Lighten, Normal, and Darken. Watermark/Background Contrast Specifies the level of contrast between watermark text and its background. Force Watermark - Copy Job Specifies whether to always enable the Watermark feature for copy jobs.
6 Setups Extended Tray Module Select the type of Extended Tray Module used. If the Left Side Tray is installed, select [Offset Module] to use the Center Tray. Auto Job Promotion Specifies whether jobs can automatically be promoted, bypassing other jobs, when the machine is unable to complete the current job. For example, if there is no paper in the required paper tray for the current job. NOTE: Stored documents, such as secure prints and sample prints, cannot be promoted.
System Settings Document Glass Document Feeder A/B Series (8K/16K) A/B Series (8 x 13”/8 x 14”) A/B Series (8 x 13”) A/B Series A/B Series (8K/16K) A/B Series (8 x 13”/8 x 14”) 210.0 O O O O O*1 O*1 O*1 O*1 A5 LEF 210.0 148.0 O O O O O O 5.5 × 8.5” LEF 215.9 139.7 5.5 × 8.5” SEF 139.7 215.9 B5 SEF 182.0 257.0 B5 LEF 257.0 Length (mm) O O O O O O O O A4 LEF 297.0 210.0 O O O O 215.9 279.4 8.5 × 11” LEF (Letter) 279.4 215.9 O 8.5 × 13” SEF (Legal) 215.
6 Setups *1: When scanning mixed sized originals, automatic size detection is not available. • Paper Size The machine automatically recognizes the sizes listed on the following pages when recording media is loaded in Trays 1, 2, Trays 3 and 4 (Two Tray Module), Trays 3 and 4 (High Capacity Tandem Tray), Envelope Tray, or Tray 6 (High Capacity Feeder). NOTE: For [Tray 5], 11 paper sizes can be selected as presets by the System Administrator from the sizes listed in the table on the following pages.
System Settings 257.0 182.0 210.0 297.0 O O O O O O O O O O O Inch Series B5 LEF A4 SEF O A/B Series (8 x 13”/8 x 14”) 257.0 A/B Series (8K/16K) 182.0 A/B Series B5 SEF O O O O O O O O O O O O O O A/B Series (8 x 13”) 215.9 O Tray 3 & 4 (HCTT) Inch Series 139.7 139.7 O A/B Series (8 x 13”/8 x 14”) 215.9 5.5 × 8.5” SEF O A/B Series (8K/16K) 5.5 × 8.5” LEF O A/B Series 148.0 A/B Series (8 x 13”) 210.0 210.0 Inch Series 148.
6 Setups Tray 6 (HCF) 210.0 210.0 148.0 5.5 × 8.5” LEF 215.9 139.7 5.5 × 8.5” SEF 139.7 215.9 B5 SEF 182.0 257.0 B5 LEF 257.0 182.0 A4 SEF 210.0 297.0 A4 LEF 297.0 210.0 8.5 × 11” SEF (Letter) 215.9 279.4 8.5 × 11” LEF (Letter) 279.4 215.9 8.5 × 13” SEF (Legal) 215.9 330.2 8.5 × 14” SEF (Legal) 215.9 355.6 B4 SEF 257.0 364.0 16K SEF 194.0 267.0 16K LEF 267.0 194.0 8K SEF 267.0 388.0 A3 SEF 297.0 420.0 11 × 17” SEF 279.4 431.8 7.25 × 10.
System Settings Millimeters/Inches Specifies [Millimeters] or [Inches] as the unit for entering document or scan sizes. Tray 1 Configuration Specifies whether Tray 1 is used as the standard paper tray, or is replaced with the Envelope Tray (optional). NOTE: Some models do not support the Envelope Tray (optional). Keyboard Input Restriction Specifies whether the machine is to allow entry of standard ASCII characters only, or characters including those specific to the selected language.
6 Setups Restrict Recipient Selection Method Specifies whether any restrictions apply to the method of selecting recipients of Fax, Internet Fax, Server Fax, and scanned (E-mail) documents. Select [Only From Address Book] to disable input of recipients from the keyboard screen and buttons on the control panel, and restrict recipients to only those registered in the Address Book. Restrict User to Edit Address Book Specifies whether to permit users to edit the Address Book.
System Settings 1. Select [Copy Defaults] in the [Features] menu. 2. Change the required settings. Use the side tabs to switch between screens. 3. Select [Close]. Paper Supply Specifies the default for the [Paper Supply] feature on the [Copy] screen. NOTE: If the default for [Reduce/Enlarge] is set to [Auto %], [Auto Paper Select] cannot be selected for [Paper Supply]. Reduce/Enlarge Specifies the default for the [Reduce/Enlarge] feature on the [Copy] screen.
6 Setups Image Shift - Side 1 Specifies the default position of [Side 1] in the [Image Shift] feature on the [Layout Adjustment] screen. Image Shift - Side 2 Specifies the default position of [Side 2] in the [Image Shift] feature on the [Layout Adjustment] screen. Image Rotation Specifies the default for the [Image Rotation] feature on the [Layout Adjustment] screen. Image Rotation Direction Specifies the default image rotation direction in the [Image Rotation] feature on the [Layout Adjustment] screen.
System Settings Annotations - Comment - Position Specifies the default for [Comment] > [Position] in the [Annotations] feature on the [Output Format] screen. Annotations - Date Stamp Specifies whether to enable the Date Stamp feature by default. Annotations - Apply Date Stamp To Specifies the default pages a date is to be printed on. Select from [First Page Only], [All Pages], and [All Pages Except First].
6 Setups Sample Job Specifies the default for the [Sample Job] feature on the [Job Assembly] screen. Booklet Creation - Cover Tray Specifies the default for [Covers] > [Paper Supply] > [Cover Tray] in the [Booklet Creation] feature on the [Output Format] screen. Covers - Cover Tray Specifies the default for [Paper Supply] > [Cover Tray] in the [Covers] feature on the [Output Format] screen.
System Settings Pseudo-Photo Gradation Mode Specifies whether to perform gradation level correction for documents containing photographs. Select from [Error Diffusion] and [Dither]. Original Type - See-Through Paper Specifies whether to display the [Text on See-Through Paper] option when [Text] is selected on the [Original Type] screen. Annotations - Edit Comment 1 to 8 Specifies whether to allow users to edit Comment 1 to Comment 8 in the Annotation settings.
6 Setups If you predefine frequently used magnifications, the original can be expanded or reduced, quickly and easily. 1. Select [Reduce/Enlarge Presets] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. R/E Preset 1 to 7 Specifies the reduce/enlarge ratios assigned to each of the seven buttons. Select from 26 options in the range of 25-400%.
System Settings • Port Status Specifies whether to enable the USB port. • Print Mode Specifies the PDL to be used for print jobs. Only pre-installed PDLs are available. • PJL Specifies whether to enable the PJL (Printer Job Language). • Auto Eject Time Specifies the time-out period when print data is not sent to the machine sequentially. If the specified time elapses, the remaining data inside the machine is automatically printed out.
6 Setups FTP Client Specifies whether to enable the FTP Client port. Receive E-mail Specifies whether to enable the mail receiving port. Send E-mail Specifies whether to enable the mail transmission port. E-mail Notification Service Specifies whether to enable the mail notification service. UPnP Discovery Specifies whether to enable the UPnP port, and specifies the port number. WSD Specifies whether to enable the WSD port, and specifies the port number.
System Settings IPv4 - IP Address Resolution Specifies how to get an IPv4 address for the machine. Selecting [STATIC] allows you to manually configure the IPv4 settings. IPv4 - IP Address Specifies the IP address in IPv4 format. IPv4 - Subnet Mask Specifies the subnet mask in IPv4 format. IPv4 - Gateway Address Specifies the gateway address in IPv4 format. IPv4 - IP Filter Specifies whether to filter access from remote machines.
6 Setups 1. Select [Machine’s E-mail Address/Host Name] in the [Features] menu. 2. Change the required settings. 3. Select [Close]. E-mail Address Specifies the e-mail address of the machine. Enter an address of up to 128 characters. Machine Name Specifies the name of the machine. Host Name Specifies the host name of the machine. Enter a host name of up to 32 characters. Domain Name Specifies the domain name of the machine. Enter a domain name of up to 64 characters.
System Settings HTTP Proxy Server Login Name Specifies the HTTP proxy server login name. HTTP Proxy Server Password Specifies the HTTP proxy server password. Enter a password and then re-enter the password for confirmation. HTTPS Proxy Server Name Specifies the HTTPS proxy server name. HTTPS Proxy Server Port Number Specifies the HTTPS proxy server port number. HTTPS Proxy Server Authentication Specifies whether to enable HTTPS proxy server authentication.
6 Setups • POP Password Encryption Specifies whether to enable the POP password encryption using APOP. SMTP Server Settings Specifies the SMTP server settings. Use the scroll buttons to switch between screens. • SMTP Server Name / IP Address Specifies the domain name or IP address of the SMTP server. • SMTP Server Port Number Specifies the SMTP server port number. • E-mail Send Authentication Specifies the SMTP server authentication method.
System Settings • Server Response Time-Out Specifies the time-out value for a response from the server. • Search Time-Out Specifies the time-out value for user search on the server. Kerberos Server Settings Specifies the Kerberos servers. The following parameters are available for each Kerberos server. Use the scroll buttons to switch between screens. • Kerberos Server 1 to 5 – Primary Server Name / IP Address - Specifies the domain name or IP address of the primary server.
6 Setups • HTTP - SSL/TLS Communication Specifies whether to enable SSL/TLS communications. • HTTP - SSL/TLS Port Number Specifies the SSL/TLS communications port number. • LDAP - SSL/TLS Communication Specifies whether to enable SSL/TLS communications using LDAP. • Device Certificate - Client Specifies the client certificate to attach to the E-mail address. • Verify Remote Server Certificate Specifies whether to enable verification of the remote server certificate.
System Settings • Device Certificate Specifies the certificate for the PDF/XPS signature. For information on certificates, refer to Security - Encryption/Digital Signature on page 305. • PDF Signature Specifies whether to add a PDF signature, whether to add a visible or invisible signature, or whether to prompt the user to add a signature. • XPS Signature Specifies whether to add a XPS signature, or whether to prompt the user to add a signature. IPSec Settings Allows you to configure the IPSec settings.
6 Setups • IEEE 802.1x Specifies whether to enable IEEE 802.1x authentication. • Authentication Method Specifies the IEEE 802.1x authentication method. • Login User Name Specifies the user login name for IEEE 802.1x authentication. • Login Password Specifies the password for the user login name specified in [Login User Name]. • Server Certificate Verification Specifies whether to verify the server certificate. This setting is valid when [PEAP/MS-CHAPv2] is selected in [Authentication Method].
System Settings Allocate Memory This feature allows you to specify memory capacities required for printing and for the receiving buffer for each interface. 1. Select [Allocate Memory] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. PostScript Memory Specifies the PostScript memory capacity within the range of 16.00-96.00 MB in 0.25 MB increments using the scroll buttons or the numeric keypad.
6 Setups • Spool to Hard Disk Specifies spooling to the hard disk. Receiving Buffer - NetWare Specifies the input buffer memory capacity for the NetWare interface within the range of 64-1024 KB in 32 KB increments using the scroll buttons or the numeric keypad. The currently available memory will be displayed at the top of the screen with the following message: “Memory Available: XXX MB.” Receiving Buffer - SMB Specifies the input buffer memory capacity for the SMB interface.
System Settings Receiving Buffer - EtherTalk Specifies the input buffer memory capacity for EtherTalk interface within the range of 1024-2048 KB in 32 KB increments using the scroll buttons or the numeric keypad. The currently available memory will be displayed at the top of the screen with the following message: “Memory Available: XXX MB.
6 Setups Unregistered Forms Specifies whether to abort a job which is specified to use form overlay when a form is not found (not registered) in the machine. Print User ID Specifies whether to print the user ID and the position to print the ID, when printing using a printer driver to distinguish between users. The user ID is a maximum of 64 characters set by the printer driver. For more information, refer to the printer driver online help.
System Settings Scan Service Settings This section describes the features that allow you to configure or change machine settings specific to the scan features. For more information, refer to the following. NOTE: When the Server Fax service is enabled, [Scan Service Settings] is displayed as [Scan/Fax Service Settings]. Scan Defaults – page 105 Scan to PC Defaults – page 107 Original Size Defaults – page 107 Output Size Defaults – page 108 Reduce/Enlarge Presets – page 108 Other Settings – page 109 1.
6 Setups Contrast (WorkCentre 5225A/5230A) Specifies the default for the [Contrast] feature in [Image Enhancement] on the [Advanced Settings] screen. Sharpness Specifies the default for the [Sharpness] feature in [Image Options] on the [Advanced Settings] screen. Background Suppression • WorkCentre 5225A/5230A: Specifies the default for the [Background Suppression] feature in [Image Enhancement] on the [Advanced Settings] screen.
System Settings Quality / File Size (WorkCentre 5225A/5230A) Specifies the default for the [Quality / File Size] feature on the [E-mail Options] / [Filing Options] screen. E-mail Subject Specifies the default e-mail subject to be displayed under [Subject] on the [E-mail] screen. Searchable Text (WorkCentre 5225A/5230A) Specifies whether to enable the Optical Character Recognition feature to generate searchable text by default.
6 Setups • Others Specifies other miscellaneous sizes. Use the scroll buttons to switch between screens. • Custom Size Specifies a user-defined size set using the scroll buttons. Output Size Defaults This feature allows you to configure or change the output size buttons displayed when [Enter Output Size] is selected for the [Reduce/Enlarge] feature on the [Layout Adjustment] screen. 1. Select [Output Size Defaults] in the [Features] menu. 2. Change the required settings.
System Settings Other Settings This feature allows you to configure or change other machine settings specific to the scan features. 1. Select [Other Settings] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. Memory Full Procedure Specifies the default process to execute if the hard disk becomes full while reading documents. A message asking how to process the data read up to that point is displayed.
6 Setups Fax Service Settings This section describes the features that allow you to change the default settings for the fax mode. For more information, refer to the following: Screen Defaults – page 110 Fax Defaults – page 110 Fax Control – page 111 Fax Received Options – page 115 Reduce/Enlarge Presets – page 115 Original Size Defaults – page 116 Local Terminal Information – page 116 Internet Fax Control – page 117 1. Select [System Settings], and then select [Fax Service Settings] in the [Group] menu.
System Settings 3. Select [Close]. Lighten/Darken Specifies the default for the [Lighten/Darken] feature on the [General Settings] screen. Original Type Specifies the default for the [Original Type] feature on the [General Settings] screen. Resolution Specifies the default for the [Resolution] feature on the [General Settings] screen. Mixed Sized Originals Specifies the default for the [Mixed Sized Originals] feature on the [Layout Adjustment] screen.
6 Setups 1. Select [Fax Control] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. Re-enter Recipients Specifies whether to re-enter a recipient address after once entering it, to reduce the risk of sending a fax to the wrong address. When [Enter Twice] is selected, you will be prompted to re-enter a specified address for confirmation.
System Settings Sender ID Specifies whether to notify the remote machine of the machine’s G3-ID (fax number) when you send documents with G3 in the [Communication Mode]. Save Undelivered Faxes Specifies whether to save fax documents that could not be sent. Select [Yes] to display the Undelivered Faxes feature in the [Secure Print Jobs & More] tab in Job Status, from where you can resend the fax document.
6 Setups 2 Pages Up On Receipt Specifies whether to print consecutively received two documents onto one page. It is effective in saving paper. If the number of received pages is odd, a blank page will be added at the end. If the sizes of received pages are different, the larger size will be used. NOTE: If the same size paper as the received document size is available, that paper will be printed even when you set this feature to [Yes].
System Settings Mailbox Receive Display Priority 1 to 3 Specifies the display priority to the fax documents in mailboxes. Select from [F Code], [Remote Terminal ID], and [Remote Terminal Name]. Direct Fax Specifies whether to enable or disable the Direct Fax feature. Line 1 - Line Selection Specifies whether to use Line 1 for both fax transmission and fax reception, or for fax reception only.
6 Setups 3. Select [Close]. R/E Preset 1 to 7 • Preset % Specifies the reduce/enlarge ratios assigned to each of the seven buttons. Select from 24 options in the range of 50-400%. • Variable % Specifies the reduce/enlarge ratios using the scroll buttons in the range of 50% to 400% in 1% increments. Original Size Defaults This feature allows you to configure or change the scan size buttons on the [Original Size] feature on the [Layout Adjustment] screen. 1.
System Settings For information on the screen keyboard, refer to Cover Page in the Fax chapter of the User Guide. Company Logo Specifies the sender name (company logo). Enter up to 30 characters using the screen keyboard on the touch screen. The sender name is printed in the [Transmission Header Text] or [Cover Page]. Machine Password Specifies a password to restrict the remote machines which can send documents.
6 Setups Delivery Confirmation Method Specifies the method of confirming delivery of an Internet Fax transmission. Select [Delivery Receipts] to receive a notification mail that informs you whether an Internet Fax is delivered to the destination. Select [Read Receipts] to receive a notification mail that informs you that an Internet Fax has been correctly handled at the destination.
System Settings E-mail Control This feature allows you to configure or change other machine settings for sending scanned documents as e-mail attachments. 1. Select [E-mail Control] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. Maximum E-mail Size (WorkCentre 5222/5225/5230) Specifies whether to restrict the size of scanned data to be sent as e-mail attachments.
6 Setups Send feature of the E-mail service. [Split into Pages] splits scanned data into pages. Select this option when e-mail recipients use e-mail applications that do not support RFC2046, such as Outlook and LotusNotes. [Split by Data Size] splits scanned data into files of a specific size. Select this option when e-mail recipients use e-mail applications that support RFC2046, such as Outlook Express. Maximum Data Size per E-mail (WorkCentre 5225A/5230A) Specifies the maximum size per e-mail.
System Settings NOTE: If the number of specified destinations reaches the limit, the sender will not be added to the CC field even if this setting is set to [Yes]. Edit E-mail Recipients Specifies whether to permit users to edit e-mail recipients (To, CC, BCC). Selecting [No] prevents emails from being sent to incorrect destinations. NOTE: If you set [Edit E-mail Recipients] to [No], set [Add Me to ”To” Field] to [Yes].
6 Setups Standard Size Threshold Value Specifies the size threshold for which custom sized documents are converted to standard sized documents. Internet Fax to Internet Fax Specifies whether to allow documents received through the Internet Fax service to be automatically retransmitted through the Internet Fax service. Internet Fax to E-mail Specifies whether to allow documents received through the Internet Fax service to be automatically retransmitted as e-mail.
Setup Job Flow Service Settings This feature allows you to configure the settings for accessing a pool server. A pool server is a remote server that stores and manages job flow sheets. To use a pool server, the machine must be registered on the pool server in advance. 1. Select [System Settings], and then select [Job Flow Service Settings] in the [Group] menu. 2. Select the required setting. Pool Server Specifies whether to use a pool server.
6 Setups Create Mailbox This feature allows you to create mailboxes for saving confidential incoming fax documents, scanned documents, or print documents. Fax documents in mailboxes can be printed out at a convenient time and scanned documents in mailboxes can be imported to computers. Documents can also be exported from computers to a mailbox using a print driver. 1. Select [Create Mailbox] in the [Group] menu. 2. Select a mailbox number to create a new mailbox. 3. Select [Create/Delete]. 4.
Setup Link Job Flow Sheet to Mailbox Displays the [Link Job Flow Sheet to Mailbox] screen. [Link Job Flow Sheet to Mailbox] Screen This feature allows you to link the mailbox to a job flow sheet that instructs how documents in the mailbox are to be processed. For more information on a job flow sheet, refer to Create Job Flow Sheet on page 126. 1. Select [Link Job Flow Sheet to Mailbox] on the [Mailbox XXX – Create/Delete] screen and select [Change Settings]. 2. Change the required settings. 3.
6 Setups Delete Selecting this button and then selecting a job number deletes the operations registered with the job number. Enter/Change Name Selecting this button and then selecting a job number allows you to enter a name for the job number using the screen keyboard. The name can be up to 18 characters long. Assign/Change Icon Selecting this button and then selecting a job number allows you to give an icon to the job number.
Setup [Create Job Flow Sheet] Screen 1. Select [Create Job Flow Sheet] on the [Setup Menu] screen. 2. Change the required settings. 3. Select [Close]. Sheet Filtering Displays the [Sheet Filtering] screen allowing you to filter job flow sheets. • Owner - Filters job flow sheets by owner. • Target - Filters job flow sheets by target. Create Displays the [Create Job Flow Sheet] screen. Edit/Delete Displays the [Details] screen. • Delete - Deletes the selected job flow sheet.
6 Setups NOTE: If a recipient’s name and number in the Address Book is modified after assignment to a new job flow, those changes are not reflected in the job flow, which can result in documents being sent to the previous destination. The job flow must also be updated in order to send documents to the correct destination. Name Enter a name (up to 64 characters) to be assigned to the job flow sheet. Description Enter a comment (up to 128 characters) to be saved with the job flow sheet.
Setup Create Job Flow Sheet Keyword Registering a keyword for Job Flow Search allows you to search for the job flow by keyword. Up to 12 characters are allowed for a job flow search keyword. Add Address Book Entry This feature allows you to program the Address Book with recipients of documents. Register destinations to which documents are to be occasionally sent through fax, Server Fax, Internet Fax, e-mail, FTP protocols, or SMB protocols.
6 Setups Item Relay Station Setup Description Specify whether or not the registered Address Number is to be identified as an initiating relay broadcast station when the machine is used as a relay broadcast station. Default Off NOTE: Before using the Relay Broadcast feature, enter the Address Numbers for initiating stations regardless of the initiating method from the stations. Starting Rate Select a communication mode from among [G3 Auto] and [Forced 4800 bps].
Setup With [Internet Fax] selected: Item Description Default E-mail Address Enter an e-mail address (up to 128 characters). - Name Enter a recipient name (up to 18 characters). - Index Enter a single alphanumeric character to search the Address Book. - Starting Rate Select a communication mode from [G3 Auto], and [Forced 4800 bps]. This feature is not available for Internet Fax recipients.
6 Setups Item Business Phone Description Default Enter the telephone number of the recipient (up to 20 characters). - NOTE: This item can be renamed on the [Address Search (Directory Service)] screen. Office Enter the company name or department name of the recipient (up to 40 characters). - NOTE: This item can be renamed on the [Address Search (Directory Service)] screen. Business Address - Enter the address of the recipient (up to 60 characters).
Accounting 1. Select [Create Fax Group Recipients] in the [Group] menu. 2. Select a group number. 3. Select [Create/Delete]. 4. Enter a 3-digit Address Number using the numeric keypad on the control panel. 5. Select [Add to this group]. NOTE: You can use an asterisk to specify multiple Address Numbers at a time. If you enter “01*”, Address Numbers from 010 to 019 are specified. If you enter “***”, all the Address Numbers are specified.
6 Setups prompted depends on the Accounting and Authentication settings. The [Accounting] menu allows you to start configuring various Accounting settings.
Accounting NOTE: The [Passcode] button appears when you have chosen the use of a passcode and you have enabled [Login to Local Accounts] in [Authentication/Security Settings]. E-mail Address Allows you to enter the E-mail address. The specified address is the sender’s address displayed on the [E-mail] screen. Enter up to 128 characters. NOTE: The [E-mail Address] button appears when you have enabled [Login to Local Accounts] in [Authentication/Security Settings]. Account Limit Displays the [Account No.
6 Setups View Accounts Selecting [Xerox Standard Accounting] in [Accounting] allows you to check the following for each registered user or group: (1) the maximum number of times that the account can be used for each service, and (2) how many times the account has been used for each service. NOTE: You can register users and groups in CentreWare Internet Services. For more information, refer to CentreWare Internet Services on page 149. 1.
Accounting Meter (Print Jobs) Resets/Prints all data about the number of prints recorded by the machine. Print Report Prints the report that allows you to see the user-account parameters and records before resetting them. Reset Resets selected parameters or records. System Administrator’s Meter (Copy Jobs) This feature allows you to check the System Administrator’s Copy meter on the screen and to reset all System Administrator’s meters. 1.
6 Setups Xerox Standard Accounting Performs Account Administration based on accounting users registered on the machine. When an accounting type is selected, the following buttons may appear. The buttons displayed on the screen vary depending on the combination of the login type of the Authentication feature and the accounting type. • Auditron Mode - Displays the [Auditron Mode] screen. Specify whether to perform Auditron Administration for each service.
Authentication/Security Settings 1. Select [Accounting], and then select [Fax Billing Data] in the [Group] menu. 2. Set [Charge Rate per Unit]. 3. Select [Close]. Charge Rate per Unit Specify a charge rate per unit using numeric buttons on the screen. Auto Reset of User Billing Information This screen allows you to specify when to reset user billing information. 1. Select [Accounting], and then select [Auto Reset of User Billing Information] in the [Group] menu. 2.
6 Setups System Administrator Settings This section describes the features that allow you to change the System Administrator’s login ID and passcode. The machine enters the System Administration mode only when a correct System Administrator login ID is entered. Before shipment, the default System Administrator login ID is set to “11111”. For more information, refer to the following: System Administrator’s Login ID – page 140 System Administrator’s Passcode – page 140 1.
Authentication/Security Settings 1. Select [Authentication] in the [Group] menu. Login Type This screen allows you to select an authentication type. NOTE: The available options vary depending on the machine configuration. NOTE: When [Login to Local Accounts] is selected, authentication is carried out based on the user information set for the Accounting feature. 1. Select [Login Type] in the [Features] menu. 2. Select the required option. 3. Select [Save].
6 Setups NOTE: The Locked/Unlocked status of a service is linked to the Disable/Enable status of the service in the Auditron Mode of the Accounting feature. When [Unlocked] is selected for the Copy service, for example, the Copy service is automatically set to [Disable Accounting] in the Accounting feature. Feature Access Specifies whether to verify users when they print or retrieve documents stored in mailboxes. You can select [Unlocked] or [Locked] for each mailbox operation.
Authentication/Security Settings NOTE: For information on [Restrict User to Edit Address Book], refer to Restrict User to Edit Address Book on page 84. Allow user to disable active settings Specifies whether to permit the group members to disable the Watermark feature during their user session, when [Allow User to Disable Active Settings] in [Authentication/Security Settings] is set to [Enable Active Settings].
6 Setups User ID for Login Specifies whether to make the user ID entry field case-sensitive on the login screen that is displayed when a user ID is authenticated by a remote server. NOTE: Once this setting is changed, all the registered information about users, as well as the mailboxes and job flow sheets linked to the users, are deleted. Before the deletion, a confirmation message is displayed. Allow Guest User Specifies whether to allow guest users to use the machine.
Authentication/Security Settings 1. Select [Charge / Private Print Settings] in the [Features] menu. 2. Change the required setting. 3. Select [Close]. Receive Control Specifies the receive control for externally submitted jobs. • According to Print Auditron - The receiving control depends on the setting made on the machine. The options for [Job Login Success], [Job Login Failure], and [Job without User ID] are displayed.
6 Setups 1. Select [Job Status Default] in the [Group] menu. Active Jobs View This feature allows you to hide the details of active jobs from general users, on the [Active Jobs] screen in Job Status. 1. Select [Active Jobs View] in the [Features] menu. 2. Select the required option. 3. Select [Save]. Hide Job Details Select [No] to display, or [Yes] to hide the details of active jobs.
Authentication/Security Settings 1. Select [Overwrite Hard Disk] in the [Group] menu. Number of Overwrites Specifies whether to enable overwriting the hard disk. You can select the number of overwrite passes from one time or three times. When [1 Overwrite] is selected, “0” is written to the disk area. When [3 Overwrites] is selected, overwriting is carried out with the method recommended by the National Security Agency (NSA). [3 Overwrites] ensures higher security than [1 Overwrite].
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7 CentreWare Internet Services The CentreWare Internet Services program uses the embedded web user interface which enables communication between a networked computer and the machine via HTTP. CentreWare Internet Services can be used to check the machine status and the status of each job, and to change the machine configuration. This chapter explains how to enable and use CentreWare Internet Services for the machine.
7 CentreWare Internet Services CentreWare Internet Services Environments CentreWare Internet Services uses the embedded HTTP Server that resides in the machine. This allows communication with the machine through a web browser with access to the Internet or an intranet. By entering the IP Address of the machine as the URL (Universal Resource Locator) in the browser, direct access to the machine becomes available.
CentreWare Internet Services Installation 6. Select [Port Settings] in the [Features] menu. 7. Select [Internet Services] and [Change Settings]. 8. Select [Port Status] and [Change Settings]. 9. Select [Enabled] and [Save]. Set the port number for CentreWare Internet Services, if required. 10. At the [Internet Services] screen, select [Internet Services Port Number] and [Change Settings]. 11. Use the keypad to enter the port number, and select [Save]. Next, establish TCP/IP. 1.
7 CentreWare Internet Services If you selected [Enabled] in step 3, proceed to step 4. Otherwise, proceed to step 10. 4. Select [Manually Configured IPv6 Address], and then [Change Settings]. 5. Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save]. 6. Select [Manually Configured IPv6 Prefix], and then [Change Settings]. 7. Enter an IP address prefix, and then select [Save]. 8.
Selecting Transport Protocols Selecting Transport Protocols When using the NetWare, SMB, or SNMP port, change the transport protocol if required. • NetWare: IPX/SPX, TCP/IP • SMB: NetBEUI, TCP/IP • SNMP: UDP, IPX 1. On the CentreWare Internet Services home page for the machine, select the [Properties] tab. 2. In the [Properties] frame, select [Port Status]. 3. Select the required transport protocol. NetWare: IPX/SPX, TCP/IP SMB: NetBEUI, TCP/IP SNMP: UDP, IPX 4. Select [Apply].
7 CentreWare Internet Services Main Panel Displays information and settings for an item selected on the Menu Panel. For more information about each function, refer to the following: Services – page 154 Status – page 156 Jobs – page 158 Print – page 160 Scan – page 162 Properties – page 178 Support – page 230 Services The services supported by CentreWare Internet Services are subdivided into the following categories. The category is selected on the tab bar in the header panel.
Services Category Name Properties Services • Configuration Overview • Description • General Setup - Configuration - Job Management - Paper Tray Attributes - Paper Settings - Power Saver/Energy Server Settings - Stored Document Settings - Memory Settings - Internet Services Settings - Pool Server Settings - Cloning - Alert Notification - Billing & Counters - SMart eSolutions • Connectivity - Port Settings - Physical Connections - Protocols • Services - Printing - E-mail - Internet Fax - Fax - Network Scann
7 CentreWare Internet Services Category Name Support Services • System Administrator • Xerox Support Default User ID and Passcode If the System Administration mode is enabled in CentreWare Internet Services settings, you will be prompted to enter the System Administrator user ID and passcode when some changes are made. The default user ID and passcode for the System Administrator are “11111” and “x-admin”, respectively. This ID and passcode are the default, and can be changed by the System Administrator.
Status Paper Size Displays the size of paper loaded in each tray. Paper Color Displays the color of paper loaded in each tray. Paper Type Displays the type of paper loaded in each tray. Priority Displays the priority set for each tray when Auto Tray Switching is selected. The highest priority is number 1. The greater the number, the lower the priority. Output Destination Trays Lists the available output trays. NOTE: Trays displayed will depend on the configuration.
7 CentreWare Internet Services Jobs The [Jobs] tab displays a list of active and completed jobs. You can also delete jobs on this tab. NOTE: The details displayed may differ from those shown on the machine’s touch screen. Follow the steps below to select the features available on the [Jobs] tab: 1. Click [Jobs] on the Header Panel of the home page. 2.
Jobs Type Displays the type of job. Page Count Displays the number of pages printed (printed jobs only). Output Destination Displays the output destination, address, document receipt number, or name of the recipient server or file. If the output destination is unknown or not specified, “-” is displayed. Host Interface Displays the name of the host that has sent the job. If the host interface is unknown or not specified, “-” is displayed. Time Completed Displays the date and time the job was completed.
7 CentreWare Internet Services Show Child Jobs Displays the [Job History - Child Jobs] screen, where you can view the child jobs of a selected job. Error History This page displays a list of errors that have occurred. Date & Time Displays the date and time an error occurred. Error Code Displays the error code of the error. Print The [Print] tab allows you to specify printing and paper parameters, enter accounting information, and select the delivery method for your print job.
Print Feature Paper Delivery Description Paper Supply Allows you to select a paper tray. Paper Size Allows you to select the output paper size. Paper Type Allows you to select the type of paper to be used. Immediate Print Allows you to send a file directly to the machine to print. Sample Set Allows you to print one set of a document prior to printing the whole quantity. User ID Enter the user ID for the Sample Set feature with up to 32 characters.
7 CentreWare Internet Services Scan This page allows you to create, modify, or delete job templates for Network Scanning jobs, and configure mailbox and job flow sheet settings. 1. Click [Scan] on the Header Panel of the home page. 2. On the collapsible menu of the Menu Panel, click [Job Template], [Mailbox] or [Job Flow Sheets].
Scan New Distribution Template The following table shows the information fields on the [New Distribution Template] page. Feature General Information Description Template Name Enter the name of a new job template. Description (Optional) Enter the description of the new job template. This setting is optional. Owner (Optional) Enter the owner of the new job template. This setting is optional.
7 CentreWare Internet Services Feature File Description File Destination Displays the defined scan file repository. Edit Displays a page where you can set a new scan file repository or edit an existing repository. Filing Policy Specify the filing policy for saving a new file when a file of the same name already exists in the file repository. • Rename New File – Adds a three-digit number from 001 to 999 to the name of the new file.
Scan Feature Network Scanning Description Color Scanning Displays the color mode. (WorkCentre 5225A/5230A) 2 Sided Scanning Displays whether to scan 1-sided or 2-sided. Original Type Displays the original type setting. Edit Displays a page where you can edit the [Network Scanning] settings. NOTE: Some of the following options may not be available depending on other settings.
7 CentreWare Internet Services Feature Advanced Settings 166 Description Lighten/Darken Displays the scan density setting. (WorkCentre 5222/5225/ 5230) Image Options (WorkCentre 5225A/5230A) Displays the scan density and sharpness settings. Background Suppression (WorkCentre 5222/5225/ 5230) Displays whether to suppress background colors when scanning. Image Enhancement (WorkCentre 5225A/5230A) Displays the contrast level and whether to suppress background colors when scanning.
Scan Feature Layout Adjustment Description Original Orientation Displays the original orientation setting. Original Size Displays the original paper size setting. Reduce/ Enlarge Displays the scan ratio setting. Output Size Displays the output paper size setting. Edge Erase Displays the top/bottom or left/right edge erase setting. Edit Displays a page where you can edit the [Layout Adjustment] settings. NOTE: Some of the following options may not be available depending on other settings.
7 CentreWare Internet Services Feature Filing Options Description Document Name Displays the document name. Document Format Displays the file format to use when saving scanned data. Edit Displays the page where you can edit the [Filing Options] settings. NOTE: Some of the following options may not be available depending on other settings. Document Name Enter the document name. Document Format Allows you to specify the file format to use when saving scanned data. The following options are available.
Scan Feature Network Scanning Image Settings (WorkCentre 5225A/5230A) Compression Capability Description Optimized for Fast Web Viewing (PDF & PDF/A) Displays the page where you can select whether or not to create a linearized PDF file, which displays the first page of the file on a user's web browser before the entire file is downloaded from a web server. Searchable Text Displays whether to create searchable text, and the language for the text.
7 CentreWare Internet Services Mailbox This page allows you to create and edit mailboxes. Mailbox icons Clicking the icon of a registered mailbox displays the [Mailbox Document List] page for that mailbox. Mailbox Number Displays the mailbox numbers. Clicking the number of a registered mailbox displays the [Mailbox Document List] page for that mailbox. Mailbox Name Displays the names of mailboxes. Clicking the name of a registered mailbox displays the [Mailbox Document List] page for that mailbox.
Scan Accounting Account Type Specify the account type to be used. NOTE: This item is displayed only when Xerox Standard Accounting is enabled. Account ID Specify the account type of Xerox Standard Accounting, and enter the group account ID with up to 48 characters. NOTE: This item is displayed only when Local Accounting, Xerox Standard Accounting, or Network Accounting is enabled.
7 CentreWare Internet Services Edit Mailbox The following table shows the information fields on the [Edit Mailbox] page. Mailbox Mailbox Number Displays the number of the selected mailbox. Mailbox Name Allows you to edit the name of the selected mailbox. Mailbox Passcode Allows you to edit the passcode to the mailbox. The passcode can be up to 20 characters long. The passcode is optional; you can leave the text box blank.
Scan Mailbox Setup The following table shows the information fields on the [Mailbox Setup] page. Mailbox Mailbox Number Displays the number of the selected mailbox. Mailbox Name Allows you to enter the name of the mailbox. Mailbox Passcode Allows you to enter the passcode to the mailbox. The password can be up to 20 characters long. The password is optional; you can leave the text box blank. Retype Passcode Re-type the passcode for verification.
7 CentreWare Internet Services Edit Job Flow Sheet Displays the [Job Flow Sheets Common Attributes] page where you can edit the selected job flow sheet. NOTE: This button becomes active only when logged in as the System Administrator. Create Job Flow Sheet Displays the [Job Flow Sheets Common Attributes] page where you can create a new job flow sheet. NOTE: This button becomes active only when logged in as the System Administrator.
Scan Send as Fax The following table shows the information fields on the [Send as Fax] page. Job Flow Sheet Name Displays the name of the job flow sheet. Name Enter the recipient’s name. Recipient Address Enter the recipient’s address. Line Type Displays the line type: [Outside Line]. Starting Rate Select the fax communication mode from [G3 Auto] and [Forced 4800 bps]. Mailbox Number Enter the mailbox number. Mailbox Passcode Enter the mailbox passcode.
7 CentreWare Internet Services Send as E-mail The following table shows the information fields on the [Send as E-mail] page. Job Flow Sheet Name Displays the name of the job flow sheet. Recipient Name 1 - 10 Enter the names of the recipients within 36 characters. You can enter the names of up to 10 recipients. Recipient Address 1 10 Enter the addresses of the recipients within 128 characters. You can enter the addresses of up to 10 recipients. Subject Enter the subject of the e-mail.
Scan File Format Select the file format to be used when saving scanned documents.
7 CentreWare Internet Services Properties This tab allows you to view and set the machine properties. These include the machine details and configuration, the CentreWare Internet Services settings, the port settings, protocol settings, emulation settings, and the memory settings. The items displayed will depend on the model and configuration of the machine. NOTE: Some settings with data entry use bytes as units of data volume. Each character that you enter is one byte. 1.
Properties Properties Features The following table lists the items that can be set. Some items may not be displayed depending on your machine configuration. Feature Configuration Overview Setting items Connectivity and Printing Print Protocols – Clicking the [Settings] button displays the [Connectivity and Printing] page, which displays links to the following property settings pages. Some items may not appear depending on your machine configuration.
7 CentreWare Internet Services Feature Configuration Overview 180 Setting items Services (continued) • LDAP User Mappings – Clicking the [Configure] button displays the [LDAP User Mappings] page. For details on the page, refer to LDAP User Mappings on page 197. • LDAP Authentication – Clicking the [Configure] button displays the [LDAP Authentication] page. For details on the page, refer to LDAP Authentication on page 197. • E-mail Settings – Clicking the [Configure] button displays the [E-mail] page.
Properties Feature Description General Setup Setting items Allows you to set and view information related to the machine, such as the name and installation location of the machine and the System Administrator’s e-mail address. Machine Model Displays the model of your machine. Serial Number Displays the serial number of the machine. Machine Name Enter the name of the machine. Location Enter the location of the machine. Contact Person Enter the name of the System Administrator.
7 CentreWare Internet Services Feature General Setup 182 Setting items Paper Settings Paper Type Lists different paper types. Paper Name Enter the names for [Custom Paper 1] to [Custom Paper 5]. Priority Allows you to configure the priority settings for various paper types when the auto tray is selected. Power Saver/Energy Saver Settings Time to Low Power Mode Allows you to specify the time-out period before the machine enters the Low Power Mode from user operation.
Properties Feature General Setup Setting items Memory Settings (continued) LPD Allows you to select the spool destination for the job. • Spool to Memory – Enter a value between 512 KB and 32 MB (32768 KB) in 256 KB increments. • Spool to Hard Disk – The print page buffer text box will be blank and the value cannot be updated. • No Spooling – Enter a value between 1024KB and 2048KB in 32 KB increments. IPP Allows you to select the spool destination for the job.
7 CentreWare Internet Services Feature General Setup 184 Setting items Cloning This feature, provided by Xerox Standard Accounting, saves the settings of selected features in a configuration file, which can then be used to clone the settings onto other machines. To install configuration files to other machines, the machines must have the same version of software as this machine. Create Clone File Allows you to select which settings will be cloned from the following features.
Properties Feature General Setup Setting items Alert Notification (continued) Notice Frequency Settings: • Notice Frequency – Allows you to select the frequency for sending status e-mails. • Notice Week Day – Allows you to select the day of the week on which to send status e-mails. • Notice Month Date – Allows you to select the date of the month on which to send status e-mails. • Notice Time – Allows you to specify the time to send status e-mails.
7 CentreWare Internet Services Feature General Setup 186 SMart eSolutions Setting items Allows you to set up the SMart eSolutions feature, which enables automatic billing meter reading and machine supplies reporting. Registration Setup: • 1. Enable Proxy Server – Displays the [Proxy Server Settings] page. For details on the page, refer to Proxy Server on page 199. • 2. Register with Xerox Communication Server – Displays the [Xerox Communication Server] page.
Properties Feature Connectivity Port Settings Setting items Allows you to select whether to enable or disable different ports used on the machine. USB Select the check box to enable this port. EtherTalk Select the check box to enable this port. NetWare Select the check box to enable this port. You can also configure the transport protocol to be used. To enable the transport protocol, select [IPX/SPX] and/or [TCP/IP]. SNMP Select the check box to enable this port.
7 CentreWare Internet Services Feature Connectivity 188 Setting items Physical Connections Ethernet Allows you to select the Ethernet transmission rate. Rated Speed – You can select one of the following options. • Auto – Detects the Ethernet transmission rate automatically. • 10 Mbps Half-Duplex • 10 Mbps Full-Duplex • 100 Mbps Half-Duplex • 100 Mbps Full-Duplex MAC Address – Displays the MAC address of the machine. This is a display-only item. USB Allows you to configure the USB port settings.
Properties Feature Connectivity Protocols (continued) Setting items NetWare (continued) • Frame Type – Select the frame type. - Auto: Automatically configures the active frame type. - Ethernet II: Selects Ethernet frame type. - Ethernet 802.3: Selects IEEE802.3 frame type. - Ethernet 802.2: Selects IEEE802.3/IEEE802.2 frame type. - Ethernet SNAP: Selects IEEE802.3/IEEE802.2/SNAP frame type.
7 CentreWare Internet Services Feature Connectivity 190 Protocols (continued) Setting items TCP/IP Allows you to configure the TCP/IP settings. IP Mode: • IP Mode – Select an IP mode from [IPv4], [IPv6], and [Dual Stack]. General: • Protocol – Displays whether the protocol is enabled or disabled. • Physical Connection – Displays “Ethernet”. This is a display-only item. • Host Name – Enter the host name. If you change the host name of TCP/IP, the host name of SMB also changes.
Properties Feature Connectivity Protocols (continued) Setting items TCP/IP (continued) DNS Configuration: IPv4: • Obtain DNS Server Address Automatically – Allows you to enable or disable the automatic setting of the IPv4 DNS server address via DHCP. • Preferred DNS Server – Enter the IPv4 address for the DNS domain primary server. • Alternate DNS Server 1 - 2 – Enter the IPv4 addresses for the DNS domain alternate server 1 and 2.
7 CentreWare Internet Services Feature Connectivity 192 Protocol (continued) Setting items SNMP Configuration Allows you to configure the following options when accessing the machine via SNMP. SNMP Properties: Enable SNMP v1/v2c Protocols – Allows you to enable or disable the SNMP v1/v2c protocols. Edit SNMP v1/v2c Properties – Displays the page which allows you to set the following SNMP v1/v2c properties. Community Names: • Community Name (Read Only) – Enter the community name used for display.
Properties Feature Connectivity Protocols (continued) Setting items SNMP Configuration (continued) Advanced – Displays a page that contains the [Add UDP IPv4], [Add UDP IPv6 Address], [Add IPX Address], and [Delete] buttons. • Add UDP IPv4 Address – This button displays the [SNMP Configuration - IPv4] page, which allows you to set the following settings. IP Trap Destination Address: - IP Address: Enter the IPv4 address of the SNMP agent that you are setting up to receive traps.
7 CentreWare Internet Services Feature Connectivity 194 Protocols (continued) Setting items SNMP Configuration (continued) • Delete – Selecting a trap on the [SNMP Configuration > Advanced] page and clicking this button deletes the trap. You can select and delete multiple traps at once. SSDP Allows you to configure the SSDP protocol settings as follows: Protocol – Displays whether the protocol is enabled or disabled.
Properties Feature Connectivity Protocols (continued) Setting items Microsoft Networking (continued) • Primary Server IP Address & Port – Displays the primary server WINS IP address when [Obtain WINS Server Address Automatically] is disabled. Change the address as necessary. • Secondary Server IP Address & Port – Displays the secondary server WINS IP address when [Obtain WINS Server Address Automatically] is disabled. Change the address as necessary. LPD Allows you to configure the LPD protocol settings.
7 CentreWare Internet Services Feature Connectivity 196 Protocols (continued) Setting items SMTP Server Required Information: • SMTP Server IP Address / Host Name & Port – Enter the SMTP server address in the first text box. Up to 128 characters can be entered, including . (period) and - (hyphen). In the second text box, enter the SMTP port number. • Machine’s E-mail Address – Enter the e-mail address of the machine.
Properties Feature Connectivity Protocols (continued) Setting items LDAP (continued) - Password: Enter the password for the search login name using up to 32 characters. If the server does not require authentication, or a password is not required upon authentication, leave this text box blank. - Retype Password: Re-enter the password for verification. - Maximum Number of Search Results: Specify the maximum number of search result entries.
7 CentreWare Internet Services Feature Connectivity 198 Protocols (continued) Setting items LDAP (continued) - Attribute of Typed User Name: Specify the typed user name attribute. - Attribute of Login User Name: Specify the user login name attribute. - Use Added Text String: Specify whether to use additional user name characters. - Text String Added to User Name: Enter the text string to be added to the user name.
Properties Feature Connectivity Protocols (continued) Setting items HTTP (continued) Keep Alive Timeout – Displays “60 seconds”. This is a display-only item. Maximum Connections – Enter the maximum number of sessions between 1 and 15. Port Number – Enter the port to be used for HTTP communication. Secure HTTP (SSL) – Select whether or not to enable SSL/TLS communication. Secure HTTP Port Number – Enter the port number to be used for SSL/TLS communication.
7 CentreWare Internet Services Feature Connectivity 200 Protocols (continued) Setting items IPP Allows you to configure the following options when using IPP (Internet Printing Protocol). • Port Number: The default IPP port number 631 is displayed. • Add Port Number – Enter the port number. • TBCP Filter – Select the check box to enable TBCP Filter when processing PostScript data. This is only available when the optional PostScript kit is installed.
Properties Feature Services Printing Setting items Print Mode Allows you to specify the type of printer language to use when a print job is sent using USB, EtherTalk, SMB, NetWare, LPD, IPP, etc. Only the enabled protocols will be displayed. Auto – Allows you to set the machine so that it will automatically determine and use the most suitable language to print data received from the host device. PostScript – Sets PostScript as the printer language. PCL – Sets PCL as the printer language.
7 CentreWare Internet Services Feature Services 202 Printing (continued) Setting items Language Emulation (continued) - Collated: Allows you to specify whether to collate the output. - Offset: Allows you to select the offset method. - Staple: Allows you to select the stapling method. - Image Enhancement: Allows you to specify whether to enable or disable image enhancement. - Resolution: Allows you to select output resolution.
Properties Feature Services Printing (continued) Setting items Language Emulation (continued) • Quantity – Allows you to specify the number of sets to print between 1 and 999. • 2 Sided Printing – Allows you to select whether to print both sides of paper. • Default Orientation – Allows you to specify the orientation of the original. • HexDump – Allows you to enable or disable hexadecimal memory dump for the PCL mode. • Image Enhancement – Allows you to enable or disable image enhancement.
7 CentreWare Internet Services Feature Services 204 Printing (continued) Setting items Language Emulation (continued) - Quantity: Enter the number of sets to print when stored jobs is selected for Print Quantity Setup. - 2 Sided Printing: Allows you to select whether to print on both sides of paper. - Origin: Allows you to specify the origin of the coordinates. - Image Orientation: Allows you to select the orientation of the document. - Multiple-Up: Allows you to specify the settings for Multiple-Up.
Properties Feature Services E-mail Setting items Allows you to configure e-mail settings. Defaults From Address – Displays the sender’s address. Message – Displays the default e-mail message. Signature – Displays the default e-mail signature. Confirmation Sheet – Displays whether to have a confirmation sheet printed after every e-mail transmission or only upon an error. Add Me to "To:" Field – Displays whether to automatically add the sender’s address in the “To:” field.
7 CentreWare Internet Services Feature Services E-mail (continued) Setting items Default (continued) • Message – Specify the default e-mail message. • User – Select whether to include the sender’s user name and e-mail address in the e-mail message. • Attachment – Select whether to include information about attachments, such as the number of pages and file format, in the e-mail message.
Properties Feature Services Internet Fax (continued) Setting items Default (continued) • Incoming Internet Fax Print Options – Allows you to select the printing options for the headers and contents of incoming Internet faxes. • Subject – Specify the default Internet fax subject. • Message – Specify the default Internet fax message. • User – Select whether to include the sender’s user name and e-mail address in the Internet fax message.
7 CentreWare Internet Services Feature Services 208 Fax (continued) Setting items • Edit – Displays the [General] page, which allows you to configure the following settings: - Job Log: Specify whether to include user names and/or the domain names on job logs. - Confirmation Sheet: Specify whether to have a confirmation sheet printed with each fax transmission. Confirmation sheets can be always printed, not printed, or printed only upon an error.
Properties Feature Services Network Scanning Setting items General Allows you to set up general information for the Network Scanning service. Network Scanning: • Confirmation Sheet – Allows you to select whether or not to print a confirmation sheet. When enabled, a sheet showing the success or failure of a job will be printed. • Localization – Displays the type of measurement: inches or millimeters. Distribution Templates: • Maximum Number of Job Templates – Displays the maximum number of job templates.
7 CentreWare Internet Services Feature Services 210 Network Scanning (continued) Setting items File Repository Setup (Continued) • Share – Enter the shared name. This appears only when [SMB] is selected in [Protocol]. • Scriptpath and filename (from HTTP root) - Specify the script path and file name. This appears only when [HTTP] or [HTTPS] is selected in [Protocol]. • Document Path – Specify the path to the file repository using up to 128 characters. • Server Name - Specify the server name.
Properties Feature Services Setting items Network Scanning (continued) Advanced Template Pool Setup Allows you to view and modify the remote pool setups. Remote Template Repository: • Protocol – Select a transfer protocol from [FTP], [NetWare], [SMB], [HTTP], and [HTTPS]. • Host Name/IP Address & Port – Enter the host name/IP address and post number of the transfer protocol. This appears only when [FTP], [SMB], [HTTP], or [HTTPS] is selected in [Protocol].
7 CentreWare Internet Services Feature Services 212 Setting items Scan to Home (continued) LDAP Mapping for Home Directory – Displays the LDAP attribute for the home directory. To change this, click this link and enter it on the displayed [LDAP User Mappings] page. The attribute can be up to 64 characters long. Automatically Create Subdirectory – Specify whether or not to automatically create a sub-directory. Subdirectory – Enter the name of the sub-directory using up to 64 characters.
Properties Feature Services Accounting Setting items Xerox Services (continued) • Transmission Time – If the Xerox Communication Server support is enabled, specify the time at which Meter Assistant readings and supplies data are uploaded. • Transmission Interval (Supplies Assistant) –Displays the interval at which the supplies data is transmitted. • Date of Last Transmission – Displays the last Meter Assistant or Supplies Assistant transmission.
7 CentreWare Internet Services Feature Accounting 214 Xerox Standard Accounting (continued) Setting items User Role: • User Role – Select a user role for the user. • Add This User to Authorization Group – Select an authorization group for the user. By default, users belong to Authorization Group 00 (Default Group). The groups in the list are defined under [Create Authorization Groups] in the [Security] folder. Select All – Click this button to select all the users listed.
Properties Feature Accounting Xerox Standard Accounting (continued) Setting items Add Account – Click this button to register new group account information. • Account ID – Enter up to 32 characters for an account ID. • Account Name – Enter up to 32 characters for an account name View Usage – To see how many impressions have been used, select the check box for a group account, and click the [View Usage] button.
7 CentreWare Internet Services Feature Accounting 216 Accounting Configuration Setting items Allows you to manage the Accounting feature. Accounting Type Select the type of account management to perform. Verify User Details Specify whether to check user details upon user authentication. This item becomes active only when [Accounting Type] is set to [Network Accounting]. Verify User Details for Printer/Direct Fax Jobs Specify whether to check user details upon user authentication for print and fax jobs.
Properties Feature Accounting Accounting Configuration (continued) Setting items Custom Filters – Displays the [Custom Filters] page. For details on the page, refer to Custom Filters on page 198. Accounting Configuration This item may not appear depending on your authentication and accounting settings. Account Number – Enter the account number of the authentication configuration you want to edit.
7 CentreWare Internet Services Feature Accounting 218 Accounting Configuration (continued) Setting items Device Access – Displays the [Authentication Configuration > Device Access] page. This page allows you to control access to the machine features. The following settings are invalid when [Login Type] is set to [No Login Required]. Authentication required for: • All Services Pathway – To require user authentication to access the pathway to all services, select [Locked].
Properties Feature Accounting Setting items Accounting Configuration (continued) • Job Flow Sheets – Select an access control option for the Job Flow Sheets service. • Custom Services – Select an access control option for the Custom Services service.
7 CentreWare Internet Services Feature Security 220 Authentication Configuration Setting items Allows you to set up the Authentication feature. Authentication Configuration Login Type – Select the user login method. - No Login Required: Does not perform authentication. - Login to Local Accounts: Performs authentication using user information pre-registered on the machine. - Login to Remote Accounts: Performs authentication using user information preregistered on a remote server.
Properties Feature Security Setting items Authentication Configuration Authentication Configuration For details on each item, refer to Accounting Configuration on page 217. Device Default State Configuration For details on each item, refer to Device Default State Configuration on page 217. User Details Setup Allows you to configure the settings for user ID authentication. The items displayed on this page vary depending on the authentication method being selected.
7 CentreWare Internet Services Feature Security 222 Setting items Create Authorization Groups Create Authorization Groups Allows you to create authorization groups to assign to users. Up to 20 groups can be created including the Default Group. Edit – Displays the [Authorization Setup] page for a group number. Authorization Setup Allows you to configure settings for a group. • Group Name – Enter a group name of up to 32 characters.
Properties Feature Security Setting items Remote Authentication Servers (continued) SMB Server SMB Server Setup – Specify the setup method for an SMB server. The options available for SMB servers 1 to 5 are: Domain Name – Specify a domain name. Server Name/IP Address – Specify a server name/IP address. Xerox Secure Access Settings Default Prompt – Displays the default prompt message to be displayed on the Xerox Secure Access login screen. To change the message, enter it using up to 255 characters.
7 CentreWare Internet Services Feature Security 224 Setting items IP Filtering (continued) IP Filter Rule List: • Rule Number – Displays entry numbers 1 - 10 IP addresses to be filtered. • Source IP/Mask – Displays the ranges of the IP addresses in “IPv6 address/prefix length” format. • Add – Displays the [Add IP Filter Rule - IPv6] page, which allows you configure the following settings: - Source IP Address: Enter an IP address from which to control access to the machine.
Properties Feature Security Machine Digital Certificate Management (continued) Setting items Upload Signed Certificate Allows you to upload a certificate to the machine. You can upload PKCS#7 and PKCS#12 format certificates. This button becomes active when SSL communication is enabled. Click this button to display a page which allows you to enter the following items. • Password – Enter the password to the certificate using up to 36 characters. • Retype Password – Re-enter the password for verification.
7 CentreWare Internet Services Feature Security 226 Setting items IP Sec Allows you to set up the IP Sec (Security Architecture for Internet Protocol) feature. Protocol Select whether or not to enable the IPSec feature. IKE Authentication Method Select the IKE authentication method from [Pre-Shared Key] and [Digital Signature]. Shared Key Specify the shared secret to be used when [IKE Authentication] is set to [Pre-Shared Key]. Verify Shared Key Re-enter the shared secret for verification.
Properties Feature Security Certificate Management (continued) Setting items Certificate Order Select the display order of certificates. Display the list Displays the [Certificate List] page, which lists the certificates in the selected category and purpose. The items displayed in the list are as follows: • Previous – Displays the previous page when the Certificate List is in multiple pages. • Next – Displays the next page when the Certificate List is in multiple pages.
7 CentreWare Internet Services Feature Security Setting items 802.1x Allows you to set up the 802.1 authentication feature. Enable IEEE 802.1x Select whether or not to enable IEEE 802.1x authentication. Authentication Method Specify the IEEE 802.1 x authentication method. Login Name (Device Name) Enter a user name for IEEE 802.1 authentication. Password Enter the password for the user name. Retype Password Re-enter the password for verification.
Properties Feature Security Setting items PDF/XPS Security Settings PDF Signature Select whether to add a digital signature to PDF files. The machine must have a digital certificate to use this feature. XPS Signature Select whether to add a digital signature to XPS files. The machine must have a device certificate to use this feature. Watermark Watermark Date Format – Select the date format to be used for the Watermark feature. Default Watermark Effect – Select a type of Watermark text.
7 CentreWare Internet Services Feature Security Setting items Service Representative Restricted Operation (WorkCentre 5225A/5230A) Restricted Operation Settings On – Specify whether to set the maintenance passcode for the Service Representative. Maintenance Passcode – Specify a passcode for the Service Representative. The passcode can be from 4 to 12 characters long. Retype Maintenance Passcode – Re-enter the passcode for verification.
Support Xerox Support Customer Support Phone Number Displays the telephone number of the customer support representative. Services Phone Number Displays the telephone number of the service representative. Supply Phone Number Displays the telephone number of the consumable support representative.
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8 Printer Environment Settings This chapter describes how to set up the printing environment for the machine. Some models require a Printer Kit to use the print feature on the machine.
8 Printer Environment Settings 4) Select [Configuration Report]. 5) Press the button on the machine. 4. Read the Configuration Report to confirm that an IP address has been allocated and that it is a valid IP address on your network. NOTE: If the IP address starts with 169.xxx.xxx.xxx, then the DHCP server has not properly allocated an address or DHCP is not enabled on your network. 5. Record the IP address allocated. 6.
Windows TCP/IP 10. Select [IPv4 - IP Address], and then [Change Settings]. 11. Use the keypad on the screen to enter an IP address for the machine in the format “xxx.xxx.xxx.xxx”. Select [Save]. 12. Select [IPv4 – Subnet Mask], and then [Change Settings]. 13. Using the same method as in step 11, enter a subnet mask. 14. Select [IPv4 – Gateway Address], and then [Change Settings]. 15. Using the same method as in step 11, enter a gateway address.
8 Printer Environment Settings NetWare This section explains how to install the machine onto a NetWare network.
NetWare Target computers The NetWare versions and NetWare client computers require the following environments. NetWare versions A Novell-accredited computer which can be installed with NetWare 3.x/4.x/5.x/6.x. NetWare client computers A Novell-accredited computer which can run Windows 2000, Windows XP or Windows Server 2003. NOTE: When using the LPD port by Novell Distributed Print Services (NDPS), activate the LPD port on the machine and set the IP address.
8 Printer Environment Settings NetWare Setup For more information, refer to NetWare Setup on page 239. Computer Setup For more information, refer to Computer Setup on page 239. Test Print For more information, refer to Test Print on page 239. Network Communication Setup Use this procedure to set up the network communication parameters of the machine. At the machine, perform these steps. NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network.
NetWare 6. Use the keypad on the screen to enter an IP address for the machine in the format “xxx.xxx.xxx.xxx”. Enter a value (0 to 255) into the highlighted field and select [Next]. The next 3 digits are highlighted. When you have finished entering all values, select [Save]. 7. Select [IPv4 – Subnet Mask], and then [Change Settings]. 8. Using the same method as in step 6, enter a subnet mask. 9. Select [IPv4 – Gateway Address], and then [Change Settings]. 10.
8 Printer Environment Settings 5. Repeat the test for all computers that will be sending jobs to the machine. The installation process is now complete. If the test print fails, refer to Problem Solving chapter on page 349. UNIX TCP/IP This section explains how to set up the machine to operate in a UNIX TCP/IP environment. The UNIX Workstation Operating Systems (OS) supported are Solaris, SunOS, and HP-UX.
UNIX TCP/IP UNIX TCP/IP Environments System configuration The machine uses the Line Printer Daemon Protocol (LPD) that supports TCP/IP as the transport protocol. With the LPD, use the machine as a UNIX network printer. The LPD supports spool mode, this is where print jobs from clients are spooled once before output. It also supports non-spool mode, this is where print jobs are output sequentially, without spooling. Target computers The target computers are as follows.
8 Printer Environment Settings 2. Press the button on the control panel, and then type in the System Administrator login ID to enter the System Administration mode. NOTE: The passcode may also be required depending on the machine configuration. 3. Press the button on the control panel, and then select the [Tools] tab on the screen. 4. Select [System Settings] in the menu at the left side of the screen. 5. Select [Connectivity & Network Setup] in the [Group] menu. 6.
UNIX TCP/IP 10. Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save]. 11. Select [Manually Configured IPv6 Prefix], and then [Change Settings]. 12. Enter an IP address prefix, and then select [Save]. 13. Select [Manually Configured IPv6 Gateway], and then [Change Settings]. 14. Using the same method as in step 10, enter a gateway address. 15. Select [IPv6 – IP Filter], and then select [Enabled] or [Disabled].
8 Printer Environment Settings NOTE: If a different printer name is specified, the print language or mode specified on the touch screen of the machine is used. NOTE: When setting print languages/modes from the same workstation to a single printer, it is recommended to set one kind of each. If two or more kinds of languages/ modes are set, the workstation may display the same job number for some queues (lpq).
UNIX TCP/IP SunOS Follow the steps below to set up a SunOS workstation to communicate with the machine. 1. Log in at a client workstation as root and add the machine to the /etc/hosts file. For example: IP address [tab] PrinterName NOTE: If an NIS server is running on the same segment of the network as the machine, log in at the NIS server as root and add the machine to the master hosts file. For example: IP address [tab] PrinterName 2.
8 Printer Environment Settings on a disk partition large enough to hold copies of documents that will be submitted. cd /var / spool / lpd mkdir PrinterName chmod 744 PrinterName HP-UX Follow the steps below to set up an HP-UX workstation to communicate with the machine. 1. Log in as root at a client and add the machine to the /etc/hosts file. For example: Ip address [tab] PrinterName 2.
UNIX TCP/IP 8. Continue with Test Print on page 247. Using the System Administrator Manager (SAM) GUI Method Follow the steps below to use the HP System Administrator Manager (SAM) GUI (Graphical User Interface). NOTE: Refer to the HP-UX documentation for additional information on using the System Administrator Manager (SAM). 1. Start the SAM application. 2. Select the [Printers and Plotters] icon. 3. Select [Actions] from the Menu Bar. 4. Select [Add Remote Printer/Plotter] from the pull-down menu. 5.
8 Printer Environment Settings Printing Solaris/HP-UX This section describes printing from workstations running Solaris or HP-UX. Refer to the manuals supplied with the workstation for full details. Print (lp) The lp command is used for printing. Command format lp [-d printer name] [-n number of copies] File name Command options The following command options are available. • -d printer name Specify the printer name registered by the lpadmin command as the -d option.
UNIX TCP/IP -a Deletes all the print data belonging to the user issuing the command, from the specified printer. -e Deletes all the print data from the specified printer. -u user name Deletes all the print data belonging to the specified user, from the specified printer. • job number This option specifies the job number of the print data to be deleted. These numbers can be checked by issuing an lpstat command. This option is only valid in the spool mode.
8 Printer Environment Settings • -C parameter To print from the machine using the PostScript language, use the -C option to specify the form of output. This option is valid in the spool mode. In the non-spool mode, the client must be a Windows NT machine to use this option. NOTE: If the PostScript logical printer and the -C option are configured simultaneously using CentreWare Internet Services, some functions may not work as expected.
UNIX TCP/IP • You can delete all your print data by specifying this option. If this option is issued by a superuser, all the print data received by the machine will be deleted. This option is only valid in the spool mode. NOTE: Print data which consist of multiple files sent in one print instruction cannot be deleted file by file. All the files will be deleted together. NOTE: This command is invalid if no options are specified, or if there is no print data which matches the option.
8 Printer Environment Settings NOTE: Long file names will be truncated. NOTE: Information for a maximum of 64 print instructions can be displayed. NOTE: If two or more types of print languages/modes are set up on a single workstation, identical job numbers may be displayed when an inquiry command (lpstat) is issued. Example To inquire about the print data received by a printer named fxPS, enter the following command: %lpstat -ofxPS SunOS The lpq command is used to inquire about the status of the machine.
UNIX TCP/IP • To display a printer named fxPS in long format, enter the following command: %lpq -PfxPS -l -C Option On SunOS, the -C option can be used to specify the print format if the machine prints with the PostScript language in spool mode. This section explains the functions which can be specified and printing operations which will be affected using the -C option.
8 Printer Environment Settings NOTE: If multiple parameters are specified in the first lpr command, data may not be printed correctly. NOTE: The system default is used if no tray number is specified, or a specified tray or specified size of paper is not loaded. NOTE: This option is for specifying paper size only. Paper is selected but the document size is not resized to fit the actual paper size. NOTE: If the print data specifies a paper tray, the setting takes priority over any -C option.
UNIX TCP/IP NOTE: If the print data specifies double-sided or single-sided printing, those specifications take priority over any -C option. Specifying paper size and double-sided printing Select a paper size and a binding option. The following parameters can be specified: Parameter Description A3D/a3d Double-sided printing on A3 (297 × 420 mm/11.7 × 16.5 inches) paper and long-edge binding A3T/a3t Double-sided printing on A3 (297 × 420 mm/11.7 × 16.
8 Printer Environment Settings Specifying the print mode The following print mode parameters can be specified. Parameter Description GC/gc Selects quality priority. GB/gb Selects speed priority. NOTE: If several parameters are specified in the first lpr command, data may not print. NOTE: The system default is used if no parameter is specified. Specifying stapling The following parameters can be specified for stapling.
EtherTalk EtherTalk This section explains how to set up the machine to operate on an EtherTalk network. The following information is provided: Information Checklist – page 257 EtherTalk Environments – page 257 EtherTalk Installation – page 258 Installation Procedure – page 258 Network Communication Setup – page 258 Computer Setup – page 258 Test Print – page 259 Information Checklist Before installing EtherTalk on the machine, make sure that the following items are available or have been performed.
8 Printer Environment Settings EtherTalk Installation This section describes the installation procedure for using the machine in an EtherTalk environment. Installation Procedure There are three stages required to install the machine on an EtherTalk network. Network Communication Setup This requires the machine to be set up for EtherTalk. Workstation Setup Install the print driver (Adobe PS) for Macintosh.
Microsoft Networking Test Print To make sure that the machine has been installed on the network correctly, a test print should be submitted from each client computer. Perform the following steps. 1. Open a sample document on a client computer. 2. Select the machine using the Chooser (Mac OS 9.2) or the Print Center (Mac OS X 10.x). 3. Print the document on the machine and verify that it prints correctly. 4. Make sure that the driver is installed on every computer that will be sending jobs to the machine.
8 Printer Environment Settings SMB Environments Server Message Block (SMB) is a protocol for sharing files or printers on Windows OS. This section explains the installation procedure for connecting a printer to a Windows network through SMB. System configuration As the machine supports SMB protocol, you can send print data directly to the machine on the same network without going through the server. You can use either NetBEUI, TCP/IP, or even both as the transport protocol for SMB.
Microsoft Networking When using TCP/IP: Set the SMB port to [Enabled] and set the IP address using the touch screen or CentreWare Internet Services. Computer Setup Install the print driver on the computer. Test Print A print job should be submitted to make sure that the machine has been installed and configured correctly. Network Communication Setup This procedure is used to set up the network communication parameters of the machine. At the machine, perform these steps.
8 Printer Environment Settings NOTE: Use the DHCP server together with the Windows Internet Name Server (WINS) server. If you selected [STATIC] in step 5, then proceed to step 6 to configure the protocol settings. Otherwise, proceed to step 12. 6. Select [IPv4 - IP Address], and then [Change Settings]. 7. Use the keypad on the screen to enter an IP address for the machine in the format “xxx.xxx.xxx.xxx”. When you have finished entering all values, select [Save]. 8.
TCP/IP (LPD or Port9100) Computer Setup Install the print driver on the client computer. Refer to the HTML document on the PCL Print Driver CD-ROM. Test Print Make sure the machine has been installed on the network correctly by submitting a test print from each client computer. Perform the following steps. 1. Open a document on a client computer. 2. Select the machine as the printer. 3. Print the document on the machine and verify that it prints correctly. 4.
8 Printer Environment Settings If problems are encountered during machine setup, refer to Problem Solving on page 349. TCP/IP (LPD or Port9100) Environments System configuration As the machine supports the LPD and Port9100 protocol, you can print directly from a Windows computer. When printing from Windows NT4.0/Windows 2000/Windows XP/Windows Server 2003/Windows Vista computers through the LPD port, use the OS standard LPR port.
TCP/IP (LPD or Port9100) Computer Setup This requires the computers in the networking environment to be configured to communicate with the machine. Test Print A print job should be submitted to make sure that the machine has been installed and configured correctly. Network Communication Setup This section describes how to set up the network communication parameters of the machine. At the machine, perform these steps. NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network.
8 Printer Environment Settings 5. Select [IPv4 - IP Address], and then [Change Settings]. 6. Use the keypad on the screen to enter an IP address for the machine in the format “xxx.xxx.xxx.xxx”. When you have finished entering all values, select [Save]. 7. Select [IPv4 – Subnet Mask], and then [Change Settings]. 8. Using the same method as in step 6, enter a subnet mask. 9. Select [IPv4 – Gateway Address], and then [Change Settings]. 10. Using the same method as in step 6, enter a gateway address.
USB Port Test Print To make sure that the machine has been installed on the network correctly, a test print should be submitted from each client computer. Perform the following steps. 1. Open a document on a client computer. 2. Select the machine as the printer to which the selected document will be sent. 3. Print the document on the machine and verify that it prints correctly. 4. Make sure that the driver is installed on every computer that will be sending jobs to the machine. 5.
8 Printer Environment Settings USB Port Environment System configuration The machine can be connected directly to the USB port of a host computer. A document file can be sent from the host computer via the USB port to the machine for printing. Other computers can be connected via a network to the host computer. Each computer has a queue that can hold a number of files.
USB Port 3. Select [System Settings] in the menu at the left side of the screen. 4. Select [Connectivity & Network Setup] in the [Group] menu. 5. Select [Port Settings] in the [Features] menu. 6. Select [USB], and [Change Settings]. 7. Select the item to be set, and then select [Change Settings]. 8. Select the required value, and then [Save]. 9. Repeat steps 7 and 8, if required. Depending on your requirements, select the following communication parameters on the machine.
8 Printer Environment Settings IPP (Internet Printing Protocol) This section explains how to set up the machine to operate in an IPP (Internet Printing Protocol) environment.
IPP (Internet Printing Protocol) Target computers The following computers support IPP. Connection IPP port OS Windows 2000 Windows XP Windows Server 2003 Windows Me Windows Vista Protocol TCP/IP NOTE: For Internet printing from a Windows Me computer, the IPP port should be installed. For the IPP port installation, see the Windows Me documentation. IPP Installation Use the following procedure to install and use the machine in an IPP environment. Installation Procedure There are three stages.
8 Printer Environment Settings 6. Select [Port Settings] in the [Features] menu. 7. Select [IPP], and then [Change Settings]. 8. Select [Port Status], and then [Change Settings]. 9. Select [Enabled], and then [Save]. Next, establish TCP/IP. 1. Select [Connectivity & Network Setup] in the [Group] menu, and then select [Protocol Settings] in the [Features] menu. 2. Under [TCP/IP - IP Mode], select [IPv4 Mode], [IPv6 Mode], or [Dual Stack]. When [IPv4 Mode] or [Dual Stack] is selected in step 2 3.
IPP (Internet Printing Protocol) 5. Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save]. 6. Select [Manually Configured IPv6 Prefix], and then [Change Settings]. 7. Enter an IP address prefix, and then select [Save]. 8. Select [Manually Configured IPv6 Gateway], and then [Change Settings]. 9. Using the same method as in step 5, enter a gateway address. 10.
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9 E-mail Environment Settings This chapter explains how to set up the e-mail feature on the machine. Some models do not support the e-mail feature. Some models require optional kits to use the e-mail feature. For details, contact the Xerox Welcome Center.
9 E-mail Environment Settings Notify Job End by E-mail This is one of the E-mail Notification Service features described in the previous paragraph. You can configure the machine to notify the end of a print job via e-mail. On your print driver, enable this feature and specify the addresses to notify of print job completion. For information about how to make these settings, refer to the print driver’s Help.
E-mail Environments E-mail Environments System Requirements The following are required for the machine. • Some models require the optional Scan To E-mail Kit to send scanned documents as e-mail attachments. • The machine is connected to the network using TCP/IP. • The environment allows the sending and receiving of e-mail. Item Correspondent Specifications ITU-T Recommendations ITU-T T.37, T.30, F.185 and E.
9 E-mail Environment Settings Network Communication Setup NOTE: Some of the configuration options for this protocol are only available from CentreWare Internet Services. Refer to CentreWare Internet Services on page 149. NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network. Initially, activate the ports for e-mail. 1. Connect the machine to the network. 2.
E-mail Installation 10. Using the same method as in step 6, enter a gateway address. NOTE: If you do not wish to set the gateway address, leave this field blank. 11. Select [IPv4 – IP Filter], and then [Change Settings]. 12. Select [Enabled] to filter access to the machine. NOTE: If you do not wish to use the IP filter feature, select [Disabled]. NOTE: Use CentreWare Internet Services to register the IP addresses which are not allowed to access the machine.
9 E-mail Environment Settings 3. Select the following items, and then [Change Settings]. • [Machine’s E-mail Address/Host Name] – E-mail Address – Machine Name – Host Name – This is the TCP/IP and SMB Host Name of the device. – Domain Name – This is the DNS information. • [Outgoing/Incoming E-mail Settings] > [POP3 Server Settings]: when receiving E-mail via POP3 – POP3 Server Name/IP Address – If server name is used, then DNS needs to be configured properly via CentreWare Internet Services.
E-mail Installation 5. Press the button. The document will be scanned and converted to the format that you specified. Then it will be sent as an e-mail attachment. E-mail Print 1. Use your e-mail software to create an e-mail and then attach a TIFF, PDF, or JPEG document. 2. Enter the e-mail address of the receiving machine. 3. Send the e-mail. 4. After the machine has received the e-mail, printing starts automatically.
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10 Scanner Environment Settings This chapter explains how to set up scanning services in the supported environments. Some models do not support scanning services. Some models require optional kits to use scanning services. For details, contact the Xerox Welcome Center. In this chapter, the following information is provided.
10 Scanner Environment Settings Scanning Process The machine has five types of scanning functions. • Scan to E-mail • Scan to Mailbox • Network Scanning • Scan to PC (FTP) • Scan to PC (SMB) The setup procedures are as follows. Scan to E-mail Setup Hard copies can be scanned at the machine and sent to remote clients as e-mail attachments in Single TIFF, Multi TIFF, PDF, PDF/A*, JPEG*, or XPS format. SMTP and POP3 mail servers are used to send and receive e-mail respectively.
Scan to E-mail Setup Procedure for Scan to E-mail Setup 1. From a workstation, open up a web browser (such as Internet Explorer), and then enter the Internet address of the machine. If connected properly, you should see the CentreWare Internet Services web page for your machine. NOTE: If you use the IP address to specify the machine, use one of the following formats depending on your machine configuration. The IPv6 format is supported on Windows Vista only.
10 Scanner Environment Settings Scan to E-mail Troubleshooting For internal corporate mail servers, substitute the word "Corporate" for "ISP" in the following troubleshooting table. Symptom Possible Cause Resolution/Validation SMTP error at multifunction machine Incorrect Mail Server of Host Name Validate that the correct ISP mail server name has been entered in the SMTP Host Name field.
Scan to Mailbox Setup Data to Set Up Scan to Mailbox Install Requirement CentreWare Internet Services Optional Comments CentreWare Internet Services can be used to create/edit mailboxes and view/print scanned documents stored in mailboxes. Procedure for Scan to Mailbox Setup through CentreWare Internet Services 1. From a workstation, open up a web browser (such as Internet Explorer), and then enter the Internet address of the machine.
10 Scanner Environment Settings Procedure for Scan to Mailbox Setup through the Control Panel 1. Press the button on the control panel. 2. Select the [Tools] tab. 3. On the [Tools] screen, select [Setup] in the menu at the left side of the screen, and then select [Create Mailbox] in the [Group] menu. 4. Select a mailbox number, and then select [Create/Delete]. 5. Enter the information required.
Scan to Home Setup For more details about each protocol settings, refer to the following section: FTP: Scan to PC Setup (FTP) on page 291. SMB: Scan to PC Setup (SMB) on page 292. HTTP/HTTPS: HTTP on page 198. For HTTPS, also refer to Configuration of HTTPS (SSL/TLS) Communication Encryption on page 306. NetWare: NetWare on page 188. 4. A repository (folder) needs to be created on the server to hold scanned documents.
10 Scanner Environment Settings Users access the Scan to Home template by selecting the [Network Scanning] button on the All Services screen on the control panel. The machine queries LDAP to acquire the authenticated user’s home directory, or uses the network home path predefined on the machine. Prerequisites for Scan to Home Setup 1. Ensure the machine is fully functioning on the network prior to installation. 2.
Scan to PC Setup (FTP) 3. Click [Scan to Home]. 4. Click [General]. 5. On the [Scan to Home] page: a. On the [Status] line, place a check mark in the [Enabled] box. b. In the [Friendly Name] box, type in a user-recognizable name of up to 127 characters for the template that will appear in [Template Details] on the machine’s touch screen. c. On the [Determine Home Directory] line, select the method of determining the home directory.
10 Scanner Environment Settings Data to Set Up Scan to PC (FTP) Install Requirement Comments Server IP Address Required This is the IP address of the FTP server. FTP Login/password information Optional This is required if the FTP server requires login/password authentication. Most FTP servers require a login/password. Remote Authentication Server’s IP Address Optional If Remote Authentication is required, then the Authentication feature needs to be enabled.
Job Flow Service Setup Data to Set Up Scan to PC (SMB) Install Requirement Server Shared Name Required This is the name assigned to the shared folder on the SMB server. Repository – directory path, where the document will be stored on the SMB server Required This is the location or path of the directory for saving scanned documents. SMB Login/password information Optional This is required if the SMB server requires login/password authentication. Most SMB servers require a login/password.
10 Scanner Environment Settings a. Ensure that [System Settings] is selected in the menu at the left side of the screen. b. Select [Connectivity & Network Setup] in the [Group] menu. c. Select [Port Settings] in the [Features] menu. d. Select [SOAP] and then select [Change Settings]. e. Select [Port Status] and then select [Change Settings]. f. Select [Enabled] and then select [Save]. g. Select [Close] to display the [Port Settings] screen. 3. Enable the SNMP port. a.
11 Internet Fax This chapter explains how to set up the Internet Fax service of the machine.
11 Internet Fax Internet Fax Environments System Requirements The following are required for the machine. • The Fax Kit and the Internet Fax Kit • The machine connected to the network using TCP/IP • The environment allowing the sending and receiving of e-mails Item Correspondent Specifications ITU-T Recommendations ITU-T T.37, T.30, F.185 and E.
Internet Fax Installation Network Communication Setup NOTE: Some of the configuration options for this protocol are only available from CentreWare Internet Services. Refer to CentreWare Internet Services on page 149. NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network. Initially, activate the port. 1. Connect the machine to the network. 2.
11 Internet Fax 10. Using the same method as in step 6, enter a gateway address. NOTE: If you do not wish to set the gateway address, leave this field blank. 11. Select [IPv4 – IP Filter], and then [Change Settings]. 12. Select [Enabled] to filter access to the machine. NOTE: If you do not wish to use the IP filter feature, select [Disabled]. NOTE: Use CentreWare Internet Services to register the IP addresses which are not allowed to access the machine. Refer to CentreWare Internet Services on page 149.
Internet Fax Installation – POP3 Server Name/IP Address – POP3 Port Number – POP3 Polling Interval – POP3 Login Name – POP3 Password – POP Password Encryption • [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings]: when sending or receiving E-mail via SMTP – SMTP Server Name/IP Address – SMTP Server Port Number – E-mail Send Authentication – SMTP AUTH Login Name – SMTP AUTH Password • [Outgoing/Incoming E-mail Settings] > [Domain Filtering]: if required – Domain Filtering – Domain 1 to 50 • [Other
11 Internet Fax The document will be scanned and converted to TIFF format. Then it will be sent as an e-mail attachment. Receiving: When the machine receives an Internet Fax, printing starts automatically.
12 Server Fax This chapter explains how to set up the Server Fax service of the machine.
12 Server Fax NOTE: Some models also require the Network Scanning Kit. For details, contact the Xerox Welcome Center. Server Fax Installation This section describes how to enable the Server Fax service. Installation Procedure To use the Server Fax service, configure the following for the machine and a fax server. For details, refer to the following sections. Fax Server Installation and Configuration 1. Install and configure a fax server. 2. Create a fax repository on the server. 3.
Server Fax Installation 4. Configure the fax server, referring to the fax management software manufacturer’s documentation, so that it is able to monitor the fax repository for incoming documents. NOTE: Follow the fax server software manufacturer’s instructions for any other settings required to use the Fax Server service. Machine Configuration 1. Set TCP/IP and HTTP for the machine.
12 Server Fax 11)On the [General] screen, set [Job Log] and [Confirmation Sheet]. 12)Click [Apply] to reflect the settings. 13)On the tree in the left frame, click [Fax Repository setup]. 14)On the right frame, set the items under [Fax Destination]. 15)Select a protocol. NOTE: When [FTP] or [SMB] is selected, faxes will be sent to the destination specified under [Fax Destination]. When [SMTP] is selected, faxes will be sent to the destination specified in the E-mail settings.
13 Security - Encryption/Digital Signature This chapter describes how to configure the encryption and digital signature features for the machine.
13 Security - Encryption/Digital Signature Encryption of HTTP Communications from the Machine to a Remote Server (Client Certificate) The SSL/TLS suite of protocols is used to encrypt HTTP communications with a remote server. No client certificate is typically required for this activity. However, if a remote server is set to require an SSL client certificate, an SSL/TLS client certificate must be registered on the machine.
Configuration of HTTPS (SSL/TLS) Communication Encryption NOTE: The [Certificate Management] folder does not appear under the [Security] folder until you enable [HTTPS - SSL/TLS Communication] in [SSL/TLS Settings]. Configuration on a Computer Use Internet addresses beginning with "https" in web browser applications.
13 Security - Encryption/Digital Signature 8. Click [+] on the left of the [Security] folder to display the items in the folder. 9. Click [SSL/TLS Settings]. 10. Select the [Enable] check box for [HTTP - SSL/TLS Communication]. 11. Check [HTTP - SSL/TSL Communication Port Number]. 12. Apply the settings. a. Click [Apply]. b. The right frame on the web browser will change to the machine reboot display. c. Click [Reboot Machine]. The machine will be unavailable for a short period of time.
Configuration of E-mail Encryption/Digital Signature 2. Enter the machine's Internet address, beginning with “https”, into the [Address] box of your web browser to access CentreWare Internet Services. Example: https://192.168.1.1/ 3. Click the [Properties] tab. 4. Confirm that the machine’s e-mail address (under [Description]) is filled in. To use the E-mail service with this machine, [E-mail] has to be enabled and configured. 5.
13 Security - Encryption/Digital Signature 15. Apply the settings. a. Click [Apply]. The Main Panel will display the [Reboot Machine] button. b. Click [Reboot Machine]. The machine will be unavailable for a short period of time. 16. Configure the settings for S/MIME. a. Refresh the web browser. b. Click [+] on the left of [Security] to display the items in the folder. c. Click [S/MIME Settings] and set the following items. • Message Digest Algorithm Select a message digest algorithm from [SHA1] and [MD5].
Configuration of Scan File Signatures (PDF/XPS Documents) There are two methods to set an S/MIME certificate of the machine on the computer: • Sending e-mail attached with an S/MIME digital signature from the machine to the computer. In the [Digital Signature - Outgoing E-mail] settings, configure to attach the digital signature to e-mails.
13 Security - Encryption/Digital Signature 1. Start a web browser. 2. Enter the machine's IP address, beginning with "https," into the [Address] box of your web browser to access CentreWare Internet Services. Example: https://192.168.1.1/ 3. Click the [Properties] tab. 4. Click [+] on the left of [Security] to display the items in the folder. 5. Click [Machine Digital Certificate Management]. 6. Click on [Upload Signed Certificate].
Configuration of IPsec Configuration on a Computer Confirm that the digital certificate to be used by the machine to encrypt PDF and XPS files has been imported and registered on the recipient’s computer. This will assure the ability to conduct two way digital signing of files, should this capability be required.
13 Security - Encryption/Digital Signature 10. Click [Apply], and enter the System Administrator user ID and passcode, if prompted. The default is “11111” and “x-admin”.
14 Authentication and Account Administration The machine has a unique Authentication feature that restricts the ability to use functions, and an Account Administration feature that manages the use of each machine feature. Some models do not support some of the features described in this chapter. Some models require an optional kit to use some of the features described in this chapter. This chapter contains information on the features used to change the settings and on the setting procedures.
14 Authentication and Account Administration To enter the System Administration mode, enter the System Administrator ID into the user ID entry field on the authentication screen. Authenticated Users (with System Administrator Privileges) These are users who are assigned System Administrator privileges. When a restricted service is used, this type of user must enter a user ID on the authentication screen.
Overview of Authentication NOTE: A registered user ID on the remote authentication server can be a maximum of 32 characters, and the passcode a maximum of 128 characters. For SMB authentication, the passcode can be a maximum of 32 characters. Xerox Secure Access A system such as the magnetic-card, IC-card, or biometrics system is used for authentication. If prompted, users need to enter their user information on the machine’s control panel.
14 Authentication and Account Administration Feature Access • Print Documents from Mailbox • Retrieve Documents from Mailbox Remote Access Operation of the machine through a network using CentreWare Internet Services is called Remote Access. The functions restricted by Remote Access are as follows. Print Printing is limited to print jobs sent from a computer. To use the Accounting feature, use the print driver to set account information such as user ID and passcode.
Authentication for Job Flow Sheets and Mailboxes user will also be deleted. When using a remote authentication server to manage authentication, use of mailboxes and job flow sheets in the System Administration mode is recommended. NOTE: For mailboxes and job flow sheets, Authenticated Users who are given the System Administrator privileges have the same access level as Authenticated Users with no System Administrator privileges.
14 Authentication and Account Administration Operation of the job flow sheets varies depending on whether the Authentication feature is enabled. The following explains the operations available. • When the Authentication feature is not enabled • When the Authentication feature is enabled When the Authentication Feature is Not Enabled The following table shows the relationship with the job flow sheet for each user type when the Authentication feature is not enabled.
Authentication for Job Flow Sheets and Mailboxes General Users Job Flow Operations System Administrator Generally Shared Mailbox Shared by System Administrators Personal Generally Shared Mailbox Shared by System Administrators Personal Copy* O X O X O O O O Delete O X X X O O O O Select/Run O X O X O O O O O: Operation available X: Operation not available * The owner of a copied job flow sheet becomes a duplicate user.
14 Authentication and Account Administration Authenticated Users Job Flow Operations Generally Mailbox Shared Shared by System Administrators Personal Personal (owner) (other) Edit X X X O X Copy* X X O O X Delete X X X O X Select/Run X X O O X Link to Mailbox X X O O X System Administrator Generally Shared Mailbox Shared by the System Administrator Personal Create X X O X Display O O O O Edit O O O O Copy* O O O O Delete O O O O Select/Run O
Authentication for Job Flow Sheets and Mailboxes When the Authentication feature is enabled, this mailbox is shared by all Authenticated Users. Only a System Administrator can change the settings. To create a System Administrator Shared Mailbox, operate the machine as a System Administrator. Personal Mailbox This is a mailbox created by an Authenticated User using the Authentication feature. Only the Authenticated User that created the mailbox can use it.
14 Authentication and Account Administration • Confidential fax reception • Confidential Internet Fax reception • Retrieving documents that use scan driver or Mailbox Viewer 3 NOTE: When job flow sheets not available for operation, depending on changes made to the authentication status, are linked to a mailbox, you can still use them, but are not allowed to change/copy them. If you release the link, the job flow sheet will no longer be displayed and will be disabled.
Authentication for Job Flow Sheets and Mailboxes Authenticated Users Generally Shared Shared by the System Administrator Personal (owner) Personal (other) Change Settings X X O X Display Document X O O X Delete Document X O O X Document*1 X O O X Print Document*1 X O O X Job Flow Sheet Display X O O X Link X X O X Auto Run X O O X Manual Run X O O X Mailbox Operations Store System Administrator Generally Shared Shared by the System Administrator Persona
14 Authentication and Account Administration • Confidential fax reception • Confidential Internet Fax reception • Retrieving documents that use a scan driver or Mailbox Viewer 3. *2: You can use them only when mailbox operations are permitted in the Authentication feature settings of the System Administration mode. *3: You can perform display, auto run and manual run operations for job flow sheets linked to a mailbox.
Authentication for Job Flow Sheets and Mailboxes When the Authentication Feature is Enabled The following table shows the relationship with the mailboxes for each user type when the Authentication feature is enabled.
14 Authentication and Account Administration Overview of Account Administration This section is an overview of the Account Administration feature used with the machine. Types of Account Administration The Account Administration feature operates in conjunction with the Authentication feature when the authentication type is [Login to Local Accounts], and operates independently when the authentication type is [No Login Required], [Login to Remote Accounts], or [Xerox Secure Access].
Overview of Account Administration Local Accounting The features and services that can be managed using the local Account Administration feature are as follows: Restricted Use Accounting Feature Restrictions *1 / Color Mode Limit Account Limit *2 Copy O O/- O O Print O O/- O O Charge Print and Private Charge Print O O/- O O Scan O O/O *3 O O Fax, Internet Fax O X/- X O Direct Fax O X/- X O Report/List X X/- X X Services Total Usage Per Account O: Manageable X: Not m
14 Authentication and Account Administration Restricted Use Accounting Feature Restrictions *1 / Color Mode Limit Account Limit*2 Charge Print and Private Charge Print O O/- X X Scan O O/O*3 X X Fax, Internet Fax O X/- X X Direct Fax O X/- X X Report/List X X/- X X Services Total Usage Per Account O: Manageable X: Not manageable -: Not supported *1: You can select features available for each user. For more information, refer to Account Limit on page 135.
Overview of Account Administration -: Not supported *1: You can select features available for each user. For more information, refer to Account Limit on page 135. *2: This feature stops further machine operation if the number of pages has reached the specified maximum number. For more information, refer to the CentreWare Internet Services online help. *3: The color mode is supported by the WorkCentre 5225A/5230A only.
14 Authentication and Account Administration *3: Authentication is required depending on the [Receive Control] settings in the [Authentication] feature. For more information, refer to Receive Control on page 145.
Overview of Account Administration Account Information Required User/ Document Type Manageable Items Printing received documents automatically No Incoming Internet Fax Receptions/pages, printed pages/sheets Automatic confidential receiving No Incoming Internet Fax Receptions/pages Yes*1 Verified Receiving relayed Internet Fax documents No Incoming Internet Fax Automatic fax forwarding No Jobs Internet Fax Receive/ Print Printing confidential documents Forward Internet Fax Documents Prin
14 Authentication and Account Administration Account Information Required User Type Scan to PC Yes Verified Scanned pages, uploaded pages Network Scanning Yes Verified Scanned pages, sent pages Services Manageable Items Xerox Standard Accounting Overview When enabled, Xerox Standard Accounting (XSA) tracks the numbers of Copy, Print, Network Scanning, E-mail, Internet Fax and Fax jobs (when these features are installed on the machine), for each user.
Xerox Standard Accounting Enabling Xerox Standard Accounting (from Internet Services) At Your Computer 1. Open your web browser and enter the TCP/IP address of the machine in the Address bar. Press . 2. Click the [Properties] tab. 3. In the left pane of the screen, expand the [Accounting] folder, and then select [Accounting Configuration]. 4. Select [Xerox Standard Accounting] from the [Accounting Type] drop-down list. 5.
14 Authentication and Account Administration Maximum Usage Limits and Resetting Individual Usage Limits The first time users log in to the device after they have reached their maximum usage limit, a message displays on the user interface. The message notifies the users that they have reached their limit for the feature. The users will not be able to use the feature until their limit is reset.
Xerox Standard Accounting Resetting Usage Data At Your Computer 1. Open your web browser and enter the TCP/IP address of the machine in the Address or Location field. Press . 2. Click the [Properties] tab. 3. Expand the [Accounting] folder, and then the [Xerox Standard Accounting] folder. 4. Click [Report and Reset]. 5. To reset all usage data to zero, click the [Reset Usage Data] button. 6. Click [OK] to confirm.
14 Authentication and Account Administration To make a Back-up file 1. At your computer, open your web browser and enter the TCP/IP address of the machine with the settings you want to copy, in the Address bar. Press . 2. Click the [Properties] tab. 3. Expand the [Accounting] folder, and then the [Xerox Standard Accounting] folder. 4. Select [Cloning], and then select [Clone]. 5. Click [Save] on the dialog box that appears. 6.
Local Machine Authentication Setup NOTE: 802.1x can be configured also on the control panel of the machine. For details, refer to IEEE 802.1x Settings on page 99. 1. In CentreWare Internet Services, click the [Properties] tab. 2. Expand the [Security] folder. 3. Select [802.1x] in the directory tree. 4. Select the [Enabled] check box for [Enable IEEE 802.1x]. 5. From [Authentication Method], select the required authentication method. 6.
14 Authentication and Account Administration 7. Expand the [Security] folder, and then click [Authentication Configuration]. On the page displayed, place a check mark in the [Enabled] box for each service that you wish to restrict access to. 8. Click [Next]. 9. To configure authentication for each account user, enter an account number in the [Account Number] box and click [Edit]. 10. Fill in the settings for the user. NOTE: Set [Feature Access] as required.
Remote Authentication Setup 6. Click [Apply] to reboot the machine. 7. Expand the [Security] folder, and then click [Authentication Configuration]. On the page displayed, place a checkmark in the [Enabled] box for each service that you wish to restrict access to. NOTE: If the [Guest User] box is available and configurable, consider whether it is advisable in your network environment to allow simple passcode, guest access to this restricted service machine. The default setting is [Off]. 8. Click [Next]. 9.
14 Authentication and Account Administration 6. Enter the domain in the [Domain Name] box. For example: example.com 7. Enter details for up to four alternate servers and backups, if required. 8. Click [Apply]. Configuring Remote Authentication for SMB At Your Workstation: 1. Click the [Properties] tab. 2. Expand the [Security] folder, and then the [Remote Authentication Servers] folder. 3. Click [SMB Server]. 4. From the [SMB Server Setup] drop-down menu, select your desired method. 5.
Remote Authentication Setup 9. In [Login Name], [Password], and [Retype Password], enter the machine’s login name and password (if required). Note that, quite often, to simply supply address information for e-mail, no login is required. 10. Enter your required number for [Maximum Number of Search Results]. 11. Enter the required time to wait for [Search Time-Out]. Alternatively, you may select [Wait LDAP Server Limit]. 12.
14 Authentication and Account Administration Network Authentication Setup Network authentication uses the user information managed on a remote Accounting server to manage authentication (access) to available machine services. Enabling Network Authentication To enable Network Authentication for use with this machine, at your networked workstation, perform the following steps: 1. Open your web browser and enter the TCP/IP address of the machine in the [Address] or [Location] field.
Xerox Secure Access Setup Required network communications and server settings will be stated by the server's manufacturer. The following is a sample list of setup requirements for Equitrac's Accounting service: • Enable TCP/IP and HTTP on the machine. • Set up a static or reserved DHCP IP address for the machine. • Enable TCP/IP port 80 communications at the machine. • Download the Controller Interface for Xerox from the Equitrac web site. • Install the Controller Interface for Xerox at the server.
14 Authentication and Account Administration 4. Ensure that Network Accounting is configured. Enter the machine’s IP address on your web browser to access CentreWare Internet Services. Click the [Properties] tab, expand the [Security] folder, click [Authentication Configuration], and select [Xerox Secure Access] for [Login Type], matched to [Network Accounting] for [Accounting Type].
Xerox Secure Access Setup NOTE: If the [Default Prompt] and [Default Title] have been configured on the Secure Access server, then that information will override the information entered here. b) Select the [Enable] box for [Local Login] to allow users to log in locally to the machine. c) Select the [Enable] box for [Get Accounting Code] to get user accounting data from a networked Accounting Server (if used). d) Configure the [Connection Time-Out] setting. e) Click [Apply].
14 Authentication and Account Administration 2. If the machine requests further information such as accounting details, enter this information at the User Interface. 3. The machine will confirm successful authentication allowing access to previously locked system features. 4. When finished using system features, press the button twice on the machine’s control panel to close your account.
15 Problem Solving This chapter describes solutions to problems that you may come across while using the machine. The machine has certain built-in diagnostic capabilities to help identify problems and faults, and displays error messages whenever problems or conflicts occur. There is also a section on troubleshooting common faults.
15 Problem Solving Paper Jams When a sheet of paper jams inside the machine, the machine stops the operation and beeps, and a message is displayed on the touch screen. Follow the instructions displayed to remove the jammed paper. Gently remove the paper taking care not to tear it. If paper is torn while it is being removed from the machine, remove all the torn pieces making sure that none remain inside. If a paper jam message is displayed again, paper is probably jammed at another location.
Paper Jams Tray 6 (High Capacity Feeder) Top Cover Tray 6 (High Capacity Feeder) Front Cover Office Finisher LX Top Cover Office Finisher LX Front Cover Office Finisher LX Transport Cover F Tray 3 Tray 4 (High Capacity Tandem Tray) 351
15 Problem Solving Integrated Office Finisher Top Cover Paper Jams in Cover A – page 353 Paper Jams in Cover B – page 354 Paper Jams in Cover C – page 355 Paper Jams in Cover E – page 355 Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and the Envelope Tray (Optional) – page 356 Paper Jams in the High Capacity Tandem Tray (Optional) – page 356 Paper Jams in Tray 5 (Bypass) – page 357 Paper Jams in the High Capacity Feeder (Optional) – page 357 Paper Jams in the Integrated Office Finisher (Optional)
Paper Jams Paper Jams in Cover A Follow the steps below to clear paper jams in Cover A using green levers A1 and A2. Follow the messages on the touch screen and remove jammed paper from the specified location. Green Lever A1 1. Open Tray 5 (Bypass), and then open Cover A while lifting up the release lever. 2. If the jammed paper is inside the fuser unit, rotate the green lever A1 in the direction of the arrow to feed the paper from the top of the fuser unit. 3.
15 Problem Solving 2. If the jammed paper is inside the fuser unit, lower the green lever A2 in the direction of the arrow to open the fuser unit cover. 3. If the jammed paper is found in the fuser unit, hold the green lever and carefully remove the paper from the machine. NOTE: Be careful not to touch the fuser unit. It may be hot. 4. Close Cover A until it latches, and then close Tray 5 (Bypass). Paper Jams in Cover B Follow the steps below to rectify paper jams in Cover B. 1.
Paper Jams Paper Jams in Cover C Follow the steps below to clear paper jams in Cover C. 1. Open Cover C while lifting up the release lever. 2. Remove the jammed paper. 3. Close Cover C until it latches. Paper Jams in Cover E Follow the steps below to clear paper jams in Cover E. 1. Open Tray 5 (Bypass), and then open Cover A while lifting up the release lever. 2. Lift up the handle to open Cover E. 3. Remove the jammed paper. 4. Close Cover E. 5.
15 Problem Solving Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and the Envelope Tray (Optional) Follow the steps below to clear paper jams in Trays 1 to 4, and the Envelope Tray of the machine. 1. Open Tray 1, 2, 3 or 4, or the Envelope Tray. 2. Remove the jammed paper. 3. Close the paper tray. Paper Jams in the High Capacity Tandem Tray (Optional) Follow the steps below to clear paper jams in the High Capacity Tandem Tray. In Tray 3 1. Pull out Tray 3 of the High Capacity Tandem Tray. 2.
Paper Jams Paper Jams in Tray 5 (Bypass) Follow the steps below to clear paper jams in Tray 5 (Bypass). 1. Remove the jammed paper in Tray 5 (Bypass). Paper Jams in the Duplex Module Cover D (Optional) Follow the steps below to clear paper jams in the Duplex Module. 1. Open Tray 5 (Bypass). 2. Open the Duplex Module Cover D while lifting up the release lever. 3. Remove the jammed paper inside the Duplex Module. 4. Close the Duplex Module Cover D until it latches. 5. Close Tray 5 (Bypass).
15 Problem Solving 2. Hold the handle on the top left of Tray 6, and move Tray 6 to the left of the machine. 3. Remove the jammed paper. 4. Gently put Tray 6 back into position. Under the Top Cover of Tray 6 1. Open the top cover of Tray 6. 2. Remove the jammed paper. 3. Close the top cover. In Tray 6 1. Pull out Tray 6. 2. Remove the jammed paper. 3. Close Tray 6.
Paper Jams Paper Jams in the Integrated Office Finisher (Optional) Follow the steps below to clear paper jams in the Integrated Office Finisher Top Cover. Integrated Office Finisher Top Cover 1. Open the Integrated Office Finisher top cover. 2. Turn the wheel to remove the jammed paper. 3. Close the Integrated Office Finisher top cover. NOTE: If a paper jam message appears again or you cannot see the jammed paper inside the machine, the Integrated Office Finisher must be removed to clear the jam.
15 Problem Solving 2. Remove the jammed paper. 3. Close the Office Finisher LX top cover. Office Finisher LX Transport Cover F 1. Open the Office Finisher LX Transport Cover F. 2. Remove the jammed paper. 3. Close the Office Finisher LX Transport Cover F. NOTE: If a paper jam message appears again or you cannot see the jammed paper inside the machine, the Office Finisher LX must be removed to clear the jam.
Document Jams Document Jams If a document jams in the document feeder, the machine stops, and an error message is displayed on the touch screen. Clear the document jam according to the instructions displayed, and then reload the document in the document feeder. Follow the steps below to clear document jams in the document feeder. 1. Open the document feeder cover, and then remove the jammed document.
15 Problem Solving Stapler Faults The following describes stapler troubles when the Finisher (optional) is installed. Follow the procedures on the following pages when copies are not stapled or when staples are bent. Contact your Xerox Welcome Center if the problem persists after you have tried the following solutions. Bent staple Unstapled If staples are stapled on the copies in the manner shown in the figures below, contact your Xerox Welcome Center.
Stapler Faults Staple Jams in the Integrated Office Finisher (Optional) The following describes how to clear staple jams when the Integrated Office Finisher (optional) is installed. 1. Make sure that the machine has stopped, and then open the front cover on the Integrated Office Finisher. 2. Take the staple cartridge out of the finisher. 3. After removing the staple cartridge, check the inside of the Integrated Office Finisher for any remaining staples. 4.
15 Problem Solving 6. Pull down the front lever on the staple cartridge until it clicks into place. 7. Return the staple cartridge to its original position. 8. Close the front cover of the Integrated Office Finisher. If the staples cannot be removed after carrying out the above procedures, contact your Xerox Welcome Center. Staple Jams in the Office Finisher LX (Optional) The following describes how to clear staple jams when the Office Finisher LX (optional) is installed. 1.
Stapler Faults 4. Pull up the front lever on the staple cartridge. 5. Remove the entire staple sheet including the jammed staple. NOTE: Remove the entire staple sheet. Do not remove the jammed staple only. 6. Pull down the front lever on the staple cartridge until it clicks into place. 7. Hold the staple cartridge by the orange lever, and return the cartridge to its original position. Orange Lever 8. Close the front cover of the Office Finisher LX.
15 Problem Solving Common Problems If you are experiencing difficulties using the machine, check the suggestions in the following tables for advice. If this does not remedy the problem, refer to Fault Clearance Procedure on page 349. Symptom Recommendation The machine will not power on. • Check the power cord. • Check that the power switch is in the ON position. • Check that the RESET button on the back of the machine is not in the tripped (popped up) position. Push the button to reset.
Common Problems Symptom Recommendation Deformed transparencies • Check that [Transparency] is selected in [Paper Type]. The machine automatically adjusts the handling for transparencies. Transparencies tolerate less heat than paper. Blank output • Check that the document is loaded face up in the document feeder. • If the cartridge is new, the toner may not be dispensed. Repeat the job. • Reinstall the drum cartridge and the toner cartridge. • Replace the drum cartridge.
15 Problem Solving Symptom Recommendation Light copies when scanning glossy, shiny, or coated documents through the document feeder • Use the document glass instead of the document feeder. Bluish or reddish copies It is not recommended to place the machine near a window as the images of printed sheets may become bluish or reddish. If the machine is placed near a window, follow these precautions: • Do not power on the machine with the platen cover opened.
Common Problems Symptom Recommendation Misregistration on a double-sided copy of business cards. When printing a name card from Tray 5 (Bypass), the lead edge registration may be different between side 1 and side 2 (maximum 4.4 mm). • Adjust the position of the image on the output copy paper. Refer to Image Shift in the Copy chapter of the User Guide. Output does not reflect the selections made on the touch screen. • Select [Save] after each selection on the touch screen, if available.
15 Problem Solving Network-related Problems Problem Solving Procedure This section enables you to identify network-related machine problems. Use the following steps to identify and solve a problem. 1. Resolve any local copier or fax problems first. Do not attempt to resolve a network problem if the local copier and fax functions are not operating correctly. 2. Check that the machine has power and is switched on. 3. Check that the network cable is connected to the machine. 4.
Network-related Problems Cause Confirmation Method Action The host name specified for the machine is already defined for a different machine. Check if the host name is duplicated in the SMB status information of the System Settings List. Use CentreWare Internet Services to change the host name to a different name, or reset the machine settings to the initial values. The function to search for computer names is not available in IPv6 environment.
15 Problem Solving Cause Confirmation Method Action The document owner is invalid. Check whether the owner of the selected document matches the Windows log-in name. Use the owner name of the document to log in to Windows, and then delete the document. Service Pack 4.0 or later is not installed in the system. (In Windows NT 4.0) Check the Service Pack version displayed when you start Windows NT 4.0. Install Service Pack 4.0 or later.
Network-related Problems • When [Receiving Buffer - SMB] is set to [No Spooling]: All print data in the receiving buffer, including the data currently being printed, is deleted. There is no print data on the machine when the machine is switched on. However, if the machine is switched off immediately after a print request, the print data may be stored on the client. In this case, the print request can be reissued when the machine is switched on, and the print data is printed on the machine.
15 Problem Solving NetWare This section explains what to do when problems occur while using NetWare. Troubleshooting The causes, confirmation methods, and actions are as follows: When printing fails *: For setting and confirmation methods, refer to the NetWare online documentation. Cause Confirmation Method Action A network component does not conform to the automatic setting of the frame type. Check that the data link port light is on in the network component connected to the machine.
Network-related Problems Cause Confirmation Method Action The number of print queues assigned exceeds the maximum number that the machine can support. Use NWADMIN or PCONSOLE to check whether the required print queue is assigned to the machine.* Re-send the print job to the print queue assigned to the machine.* No slave file server is specified (bindery service mode). Use PCONSOLE to check whether a slave file server is registered.* Use PCONSOLE to register a slave file server.
15 Problem Solving Cause Confirmation Method Action A printer having the same machine name exists on the network. Switch off the machine, and then use NWADMIN to check that the printer object is in the job standby status. Use PCL Print Driver CDROM to specify another machine name. The NetWare port is not activated. Print the System Settings List, and then check that the port is activated. Activate the NetWare port. Print the System Settings List.
Network-related Problems - When there is no notification of the completion of the job Cause When sending the print job from the client, the NOTIFY option is not specified. NetWareCASTOFF has been executed on the client. Confirmation Method When sending the print job, check whether the NOTIFY option has been specified. – Action When sending the print job, specify the NOTIFY option. Execute NetWareCASTON on the client.
15 Problem Solving Cause Confirmation Method Action The specified transmission speed is different from the transmission speed of the network. Check whether the transmission speed is specified correctly. Specify the correct transmission speed. The client and machine are in different rings connected via a bridge, and the source routing is inactivated. Check whether the source routing is specified correctly. Activate the source routing.
Network-related Problems TCP/IP This section explains the troubleshooting procedures and restrictions while using TCP/IP. Troubleshooting The possible causes, confirmation methods, and actions are as follows. When using Windows 2000/Windows XP/Windows Server 2003/ Windows Vista When printing fails Cause Confirmation Method Action The correct IP address is not specified. Check whether the IP address of the machine is correct. Specify the correct IP address for the machine.
15 Problem Solving When using Macintosh OS X When printing fails Cause The LPD port is not active. Confirmation Method Action Check whether the LPD port has been activated. Activate the port if printing on a machine detected using Bonjour. Restrictions This section explains the restrictions for TCP/IP. Machine settings • The IP address is a unique address administered system-wide. Consult with the system administrator when setting the necessary parameters.
Network-related Problems However, if the machine is switched off immediately after a print request, the print data may be stored on the client. In this case, the print request can be reissued when the machine is switched on, and the print data is printed on the machine. When printing • When [Receiving Buffer - LPD] is set to [Spool to Hard Disk] or [Spool to Memory]: Print data cannot be received if the print data size exceeds the available capacity of the hard disk or memory allocation.
15 Problem Solving Restrictions This section explains the restrictions that apply while using EtherTalk. Machine Name The machine name recognized by the client cannot have duplicates on the network. If another machine on the network has the same machine name, the machine name is changed automatically when the machine starts. - Name Change Rules The machine name is changed as follows: • When the machine name is 31 characters or less in length A numeral is appended to the end of the machine name.
Network-related Problems • If there are multiple machines on the network with the same machine name or host name, a numeral is appended automatically to one of the names so that all names on the network are unique. • If the machine name or host name is changed, there are restrictions on the number of characters and the type of characters that are valid for name registration. Therefore, it is recommended that the machine name and host name are not changed.
15 Problem Solving Problem Confirmation Method Action Clicking the [Apply] button does not reflect the new settings. Check if the entered value is correct. Enter the correct value. If the entry is not valid, it will be changed within the limit automatically. Clicking the [Apply] button will display messages like “the server has returned ineffective or unrecognizable response” or “no data”. Check if the user ID and passcode are correct. Enter the correct user ID and passcode. Cannot delete the job.
Network-related Problems Restrictions This section explains the restrictions that apply while using scan functions. NOTE: For information on the network scan driver and Mailbox Viewer 3, refer to the Readme file on the driver CD-ROM. When retrieving a document from a mailbox • If [Delete Document After Retrieval] is switched off, the same document can be accessed by many clients. If [Delete Document After Retrieval] is switched on, the document can only be accessed by 1 client.
15 Problem Solving E-mail Services This section explains what to do when a problem occurs while using E-mail Print, Mail Notice Service, Internet Fax, or Scan to E-mail feature. Troubleshooting The possible causes, confirmation methods, and actions are as follows. Problem Cannot receive e-mail. (E-mail Print, Internet Fax) Cannot send e-mail. (E-mail Notification Service, Internet Fax, Scan to E-mail) 386 Confirmation Method Action Check if the E-mail address of the machine is set.
Network-related Problems Internet/Intranet Connection This section explains the troubleshooting procedures and restrictions while using Internet and intranet connections. Troubleshooting The possible problems and actions are as follows. When you cannot connect to the Internet/intranet Problem Action Authentication service on a remote server is not supported on the machine. Basic authentication only is supported on the machine. NTLM/digest is not supported.
15 Problem Solving Problem Action An error occurred, but no message is displayed on the control panel. No message is displayed on the control panel even when an error occurs during execution of background processes. Display the [Job Status] screen or print a job history report and check the results. Cannot connect due to proxy server, firewall, or web server access restrictions. Check if any of the following access restrictions are set.
Network-related Problems – RFC2617: HTTP Authentication: Basic and Digest Access Authentication (Basic authentication support only, others are not supported) – RFC2817: Upgrading to TLS Within HTTP/1.1 – RFC2818: HTTP Over TLS • HTTP/HTTPS scheme compatibility, GET/CONNECT/HOST method compatibility IPv6 Addresses Restrictions This section explains the restrictions on network connection using an IPv6 address.
15 Problem Solving Fault Codes When a fault occurs, the touch screen displays a message on how to clear the fault. Some faults indicate customer maintenance, while others require the attention of the System Administrator. The following table represents some of the fault codes and their corresponding corrective actions. These may appear in the Print Queue or Faults List available in the Machine Status mode. Code 390 Description and Remedy 002-500 An error occurred during the scan processing.
Fault Codes Code Description and Remedy 005-210 005-274 005-275 005-280 005-283 005-284 005-285 005-286 An error occurred with the document feeder. Contact the Xerox Welcome Center. 005-500 An error occurred with the document feeder. Contact the Xerox Welcome Center.
15 Problem Solving Code 392 Description and Remedy 013-210 013-211 013-212 013-213 013-220 The Finisher malfunctioned. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 016-210 016-211 016-212 016-213 016-214 016-215 016-216 016-217 016-218 016-219 016-220 016-221 016-222 016-223 016-224 016-225 016-226 016-227 016-228 016-229 016-230 016-231 016-232 016-240 An error occurred on the software.
Fault Codes Code Description and Remedy 016-454 Unable to retrieve the IP address from DNS. Check the DNS configuration and IP address retrieve setting. 016-455 Connection to the SNTP server was timed out. Check the network cable connection and the IP address of the SNTP server. 016-456 Received a message from the SNTP server saying that it was not synchronized with the standard time source. Check the SNTP server settings. 016-500 016-501 016-502 An error occurred during data write processing.
15 Problem Solving Code 394 Description and Remedy 016-526 An LDAP server SSL authentication error occurred. The server name set on the machine is not the same as the information in the certificate. Set the correct LDAP server address on the machine and in the certificate. Or, set [LDAP SSL/TLS Communication] under [SSL/TLS Settings] to [Disabled] to avoid the error. 016-527 An LDAP server SSL authentication error occurred. The error was caused by the software. Contact the Xerox Welcome Center.
Fault Codes Code Description and Remedy 016-554 An Authentication Agent error occurred. The login name or password for obtaining domain user information was not correct. Enter the correct login name and password. 016-555 A timeout occurred while Authentication Agent was to be connected to the database or to Active Directory. Check if Authentication Agent is able to be connected to the database or to Active Directory. For more details, refer to the manual provided with Authentication Agent.
15 Problem Solving Code 396 Description and Remedy 016-576 The machine failed to transfer data via FTP using the Scan to PC service because it could not connect to the FTP server. Ensure that both the destination FTP server and the machine are available for network communication by checking the following: • The IP address of the server is set correctly. • The network cables are plugged in securely. 016-577 Connection to the FTP service of the destination server failed.
Fault Codes Code Description and Remedy 016-586 The machine failed to transfer data via FTP using the Scan to PC service because lock folder deletion was not successful on the FTP server after connection. Take one of the following actions: • Check the access privilege to the FTP server. • If any lock directory (.LCK) exists in the forwarding destination, delete it manually, and then retry executing the job.
15 Problem Solving Code 398 Description and Remedy 016-701 An error occurred due to insufficient memory for the PCL decomposer. Lower the resolution if possible. 016-702 A page compression error occurred. The machine could not compress any page due to insufficient free space in the buffer. Change the [Print Mode] setting to [High Speed], or add memory to increase the page buffer size. 016-703 An e-mail specifying a non-registered or invalid mailbox number was received.
Fault Codes Code Description and Remedy 016-719 Unable to process PCL print data due to insufficient print page buffer memory. Increase the print page buffer. 016-720 The PCL print data contains an invalid command. Check the print data, and then try again. 016-721 A print error occurred. The Auto Tray Switching setting conflicts with the Paper Type Priority settings.
15 Problem Solving Code 400 Description and Remedy 016-738 The Booklet Creation feature does not support the paper size specified. Select a paper size supported by the Booklet Creation feature. 016-739 The specified paper size is not appropriate. Make sure that the combination of the document and paper sizes is feasible for the Booklet Creation feature. 016-740 The Booklet Creation feature does not support the paper tray specified. Select a paper tray supported by the Booklet Creation feature.
Fault Codes Code Description and Remedy 016-756 The use of the service is restricted. 016-757 A wrong password was entered. Enter the correct password. 016-758 The account is not authorized for copying. 016-759 The maximum number of copies has been reached. 016-760 An error occurred during PostScript processing. Take one of the following actions. • Change to the high speed print mode on the print driver. • Increase PostScript memory. 016-761 An image output error occurred.
15 Problem Solving Code 402 Description and Remedy 016-779 An error occurred during conversion processing of the scan image. Instruct scanning again. 016-780 An error occurred on the disk during conversion processing of the scanned image, probably due to a disk malfunction. For details on replacing the hard disk, contact the Xerox Welcome Center. 016-781 Unable to connect to the server during file forwarding by a Network Scanning server application.
Fault Codes Code Description and Remedy 016-798 The print job could not be processed. The hard disk drive or memory may not be installed properly on the machine, or may be damaged. Contact the Xerox Welcome Center. 016-799 The print data contains invalid parameters. Check the print data and print options, and try printing again. 016-981 A HDD access error occurred. The HDD is full. Divide pages to reduce the size of a job, or lower the resolution.
15 Problem Solving Code 404 Description and Remedy 018-507 The authentication with the Xerox Secure Access server was not successful due to a communication error, machine internal error, or code error. Try the authentication process again. 018-508 The Xerox Secure Access server did not recognize the user ID or password you entered. Enter the correct user ID and password and try again. 018-509 A parameter in the template is invalid. Check the parameters specified in the template.
Fault Codes Code Description and Remedy 018-558 The specified folder or file does not exist on the HTTP server. Check the folder and file names. 018-559 The job was cancelled because the same file name existed. Select an option other than [Do Not Save] in [File Name Conflict]. 018-560 Login to the HTTP server failed. Check if your computer is connected to the HTTP server. Also check if the login name, login password, HTTP server name, and HTTP server path are correct.
15 Problem Solving Code 406 Description and Remedy 018-577 The specified file name may contain invalid characters. Check the file name. 018-578 The specified server or tree name does not exist. Check the network cable connection on the machine. Also check if your computer is connected to the NetWare server, and if the server and tree names are correct. If the error persists, run DSREPAIR at the server console on the NetWare server. 018-579 The hard disk on the NetWare server may be full.
Fault Codes Code Description and Remedy 018-592 A LOCK directory could not be created. Manually delete the exiting lock directory (*.LCK) from the save destination, and try again. Or, if the same folder name exists in the save destination, specify another folder name. 018-593 The LOCK directory could not be deleted. Manually delete the exiting lock directory (*.LCK) from the save destination, and try again. 018-596 An LDAP protocol error occurred. Try again.
15 Problem Solving Code 408 Description and Remedy 018-712 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 12 (unavailable critical extension) during the address book query. Check the server operating status. 018-713 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 13 (confidentiality required) during the address book query.
Fault Codes Code Description and Remedy 018-735 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 35 (is leaf) during the address book query. The object specified is a leaf node. Check the LDAP server status. 018-736 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 36 (alias dereferencing problem) during the address book query.
15 Problem Solving Code 410 Description and Remedy 018-767 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 67 (not allowed on RDN) during the address book query. The operation is not allowed on an RDN (update-related problem). Check the LDAP server status. 018-768 An LDAP server protocol error occurred in the address book operation.
Fault Codes Code Description and Remedy 018-787 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 87 (invalid search filter supplied) during the address book query. Review the search conditions. Contact the network administrator if the problem persists. 018-788 An LDAP server protocol error occurred in the address book operation.
15 Problem Solving Code 412 Description and Remedy 024-985 An error occurred in Tray 5 (Bypass). Check the document size, orientation and paper type, and then try executing the same operation again. 026-700 A protocol which is not supported on the machine was received from the LDAP server during the address book query. Try executing the same operation again. Contact the Xerox Welcome Center if the problem persists.
Fault Codes Code Description and Remedy 027-504 An error occurred in the SMTP server. Try again. Contact the Xerox Welcome Center if the problem persists. 027-513 The machine failed to transfer data via SMB using the Scan to PC service because access to the SMB server was not permitted. When the server is Macintosh, a folder with the same name as the specified file may exist on the server. Change the settings so that a file or a folder can be read and written at the save location.
15 Problem Solving Code 414 Description and Remedy 027-519 During data transfer via SMB using the Scan to PC service, an error occurred because the save location or file name specified for the scanned image had one of the following problems. • The specified save location does not exist on the server. • Illegal characters are used in the save location or the file name. • Because the specified save location has the Distributed File System (DFS) settings, it is linked to other shared folders.
Fault Codes Code Description and Remedy 027-525 During data transfer via SMB using the Scan to PC service, a file could not be deleted from the SMB server due to one of the following reasons: • The file does not exist. • The file is opened. • The specified file name is being used as a directory. Check whether or not the file is not being used by another user at the specified save location.
15 Problem Solving Code 416 Description and Remedy 027-547 An SMB protocol error occurred. Prohibited characters were detected in the specified domain name. Check the domain name, and that the correct domain name is set on the machine. Check the domain using the following procedure: 1. Select [System Settings] > [Connectivity & Network Setup] > [Remote Authentication Server/Directory Service] > [SMB Server Settings] in System Administration mode. 2.
Fault Codes Code Description and Remedy 027-599 An SMB protocol error occurred. Perform the same operation again. Contact the Xerox Welcome Center if the problem persists. 027-702 The certificate for addresses does not exist. Register the certificate with the machine. 027-703 The certificate for addresses has expired. Register a valid certificate with the machine. 027-704 The certificate for addresses is not trusted. Register a valid certificate with the machine.
15 Problem Solving Code 418 Description and Remedy 027-733 A Job Template server SSL error occurred. Check if the SSL is enabled on the server. 027-734 The job template certificate may have a problem. Check if your computer is connected to the HTTP server via the HTTP protocol. Also check if a valid SSL server certificate for the HTTP server is registered on the machine. If the device certificate is not registered on the Job Template server, disable the SSL certificate verification setting.
Fault Codes Code Description and Remedy 027-772 An error occurred during communication with the server. Use only ASCII characters for the host name in [Machine’s E-mail Address/Host Name]. For details, refer to Machine’s E-mail Address/Host Name on page 93. If the problem persists, check if the server supports the HELO command. 027-773 A timeout error occurred. Wait for a while, and try again. 027-774 The e-mail address contains unsupported characters. Use only ASCII characters for the address.
15 Problem Solving Code 420 Description and Remedy 033-721 A fax error occurred. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 033-722 The scan job was cancelled. The document is jammed inside the machine, or the number of scanned pages has reached the limit value. If the problem is a document jam, clear the jam first. Reload only the document pages that have not been scanned, and press the button to continue the job.
Fault Codes Code Description and Remedy 033-751 Outputting an activity report was suspended, because the machine was in Sleep mode. After the machine exits the Sleep mode, the machine will output the report. 033-755 Unable to print the fax document due to a malfunction of the fax service. Take one of the following actions: • Switch off the machine, and then switch it on again. • Make sure that the Fax Card is connected to the machine. • Print an error history report to clear problems.
15 Problem Solving Code 422 Description and Remedy 034-522 There is no telephone line available for manual fax transmission. Wait until the job in progress is completed, and try again. 034-523 The destination machine is too busy to accept your fax. Wait a while, and then try again. 034-527 A dial control error occurred. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists.
Fault Codes Code Description and Remedy 035-704 The specified feature (such as polling) is not supported by the remote machine. Contact the other party to check the supported functions. 035-705 035-706 The destination machine may have a problem. Check the destination machine, and try again. 035-707 No password or an invalid password was specified for the fax data. This code is only to notify that the machine received such a document.
15 Problem Solving Code 424 Description and Remedy 035-730 035-731 035-732 035-733 035-734 035-735 035-736 035-737 035-738 035-739 035-740 035-741 035-742 A communication error occurred. Fax transmission: Check the fax number. Check if the specified features are supported on the destination machine. Fax reception: Ask the sender to try again. 035-743 035-744 035-745 Communication failed. The fax number is not correct, or the specified features are not supported on the destination machine.
Fault Codes Code Description and Remedy 036-788 036-789 The polling feature was to be used, but the target machine did not store the documents to be polled. Check the target machine, and try again. 036-790 036-791 Communication failed due to an invalid request. Check the procedure in the User Guide and perform the operation again. 036-792 036-793 Refer to 034-508. 036-795 The remote copy function (to make multiple copies of a received document) is not supported on the destination machine.
15 Problem Solving Code 426 Description and Remedy 062-790 The scanned document is copy-prohibited. Refer to Illegal Copies in the Before Using the Machine chapter in the User Guide, to verify the types of documents that can be copied. 071-210 071-211 An error occurred when Tray 1 was used. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 072-210 072-211 An error occurred when Tray 2 was used.
Fault Codes Code Description and Remedy 116-720 A print error occurred due to insufficient memory. Close unused ports or delete unnecessary data. 116-740 A print error occurred. A parameter value is greater than the limit value. Check the print settings. 116-749 The print job was stopped, because the specified font was not found. Install the font, or enable the font substitution setting in the print driver. 116-752 The description in the PDF print job ticket has a problem.
15 Problem Solving Code Description and Remedy 133-210 133-211 133-212 133-213 133-214 133-215 133-216 133-217 133-218 133-219 133-220 133-221 133-222 133-223 133-224 A fax error occurred. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 133-226 The specified country code is not supported. Contact the Xerox Welcome Center. 133-280 133-281 133-282 133-283 A fax error occurred. Switch off the machine, and then switch it on again.
Xerox Welcome Center Xerox Welcome Center If you need any additional help on using your machine, you can: 1) Refer to the User Guide or this System Administration Guide. 2) Visit our Customer Web Site at www.xerox.com or contact the Xerox Welcome Center. For details, refer to Xerox Welcome Center in the Before Using the Machine chapter on page 13. Please have your serial number at hand when contacting Xerox.
15 Problem Solving 430
16 Appendix This chapter describes the machine specifications, emulation parameters supported on the machine, how to upgrade the machine software, and how to configure Xerox Extensible Interface Platform. Specifications – page 431 Emulation Parameters – page 437 Machine Software Upgrade – page 440 Xerox Extensible Interface Platform (XEIP) – page 441 Specifications Use the specifications listed below to identify the capabilities of the machine.
16 Appendix WorkCentre 5225/5225A A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (1 sided) A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (2 sided) A3/11 × 17” SEF: 14 cpm (cycles per minute) (1 sided) A3/11 × 17” SEF: 9 cpm (cycles per minute) (2 sided) WorkCentre 5230/5230A A4/8.5 x 11" LEF: 30 cpm (cycles per minute) (1 sided) A4/8.
Specifications NOTE: The standard sizes of documents that can be detected vary depending on the paper size table specified by the System Administrator. For information on setting the paper size table, refer to Paper Size Settings in the Setups chapter on page 78. Paper Supply NOTE: The standard sizes of documents that can be detected vary depending on the paper size table specified by the System Administrator.
16 Appendix Envelope Tray Supported Envelope Types: Commercial 10 Envelope LEF, Monarch Envelope LEF, DL Envelope LEF, C5 Envelope LEF Stackability (Height): 43 mm or less Auto Size Sensing: No Paper Output Center Tray Capacity: Without Finisher: 500 sheets of 80 g/m2 (20 lb bond) paper With the Office Finisher LX: 250 sheets of 80 g/m2 (20 lb bond) paper Paper Sizes: A6 LEF, A5 SEF, A5 LEF, A4 SEF, A4 LEF, A3 SEF, B6 SEF, B5 SEF, B5 LEF, B4 SEF, 5.5 x 8.5” SEF, 5.5 x 8.5” LEF, 7.25 x 10.5” SEF, 7.
Specifications Office Finisher LX Capacity: Center Tray (Exit 2): 200 sheets Finisher Tray (without Booklet Maker): For paper of more than 216.0 mm in length: When not stapled: 1000 sheets When stapled: 75 sets or 750 sheets For paper of 216.0 or less in length: When not stapled: 2000 sheets When stapled: 100 sets or 1000 sheets (1 staple), 75 sets or 750 sheets (2 staples) Finisher Tray (with Booklet Maker): For paper of more than 216.
16 Appendix Specifications for the Fax Service Fax Transmission Speed Automatic fallback: 33.6 Kbps Page Transmission Time - ITU No. 1 document 33.6 Kbps (standard): less than 4* seconds (*: reference data) Telephone Line Type Standard public analogue switched telephone line or equivalent Compatibility Super G3, ECM, G3 Resolution Capability Standard: 200 × 100 dpi (8 × 3.85 lines/mm) Fine: 200 × 200 dpi (8 × 7.7 lines/mm) Superfine: 400 × 400 dpi (16 × 15.
Emulation Parameters Emulation Parameters The emulation parameters for PCL and PDF direct printing can be changed as necessary. For information on how to change parameter values, refer to Print Mode in the Machine Status chapter on page 51. PCL Emulation Parameter Paper Tray Item No. 201 Value 0: Auto (Default) 1: Tray 1 2: Tray 2 3: Tray 3 4: Tray 4 5: Tray 5 (Bypass) 6: Tray 6 (HCF) Selects the paper tray.
16 Appendix Parameter 2 Sided Print Item No. 206 Value 0: Off (Default) 1: On Sets whether to enable double-sided printing.
Emulation Parameters Parameter Item No. Value Symbol Set 208 0: Roman 8 (Default) 1: ISO 8859-1 Latin 1 2: ISO 8859-2 Latin 2 3: ISO 8859-9 Latin 5 4: ISO 8859-10 Latin 6 5: PC-8 6: PC-8 DN 7: PC-775 8: PC-850 9: PC-852 10: PC-1004 (OS/2) 11: PC Turkish 12: Windows 3.1 Latin 1 13: Windows 3.1 Latin 2 14: Windows 3.1 Latin 5 15: DeskTop 16: PS Text 17: MC Text Font Size 209 400-5000 (Default: 1200): Specifies the point size of a font in increments of 25. The value of 100 represents 1 point.
16 Appendix PDF Direct Printing Parameter Item No. Value Print Sets 401 1-999 (Default: 1): Specify the number of print sets. 2 Sided Print 402 0: Off (Default) 1: LEF Binding 2: SEF Binding Specifies which edge of paper is to be bound for double-sided printing. Print Mode 403 0: Standard (Default) 1: Fast 2: High Quality Selects the print mode. Sort 404 0: Off (Default) 1: On Sets whether to enable sorting.
Xerox Extensible Interface Platform (XEIP) 4. Click [Configuration]. 5. Scroll down to [Software] to see your system software version. Write down the version number. Note whether the Controller ROM is listed as Controller ROM or Controller + PS ROM. This will determine which file to download from Xerox.com. 6. Download the software file: a) Obtain the new software upgrade file (Controller ROM or Controller + PS ROM) for your machine from the www.xerox.
16 Appendix Additional resources may be required on the machine depending on the solution. For further information, contact your Xerox Sales Representative. Configuring XEIP At your workstation 1. Open your web browser. 2. Enter the IP address of the machine in the [Address] or [Location] field. 3. Click [Enter] to access CentreWare Internet Services. 4. Enable the machine for EIP applications: a) Click the [Properties] tab. b) Click the [Services] folder, and then the [Custom Services] link.
Xerox Extensible Interface Platform (XEIP) c) In the [Protocols] folder, click [TCP/IP]. d) In [IP Mode], ensure that TCP/IP is configured. f) Click [Apply]. EIP applications can now register to the machine.
16 Appendix 444
Index 17 Index Numerics 2 Pages Up On Receipt ....................................114 2 Sided Copying .................................................85 2 Sided Printing ................................................114 2 Sided Report ....................................................74 802.1x authentication ........................................338 A Access Control - Authentication ........................141 Account Administration features and services .................................
Index Auto Configured IPv6 Address ...........................93 Auto Display of Login Screen .............................69 Auto Job Promotion ............................................78 Auto Job Release ...............................................67 Auto Paper Off ....................................................88 Auto Print ............................................................67 Auto Reduce On Receipt ..................................113 Auto Tray Switching ............................
Index Country ...............................................................83 Cover A, paper jams .........................................353 Cover B, paper jams .........................................354 Cover C, paper jams .........................................355 Cover E, paper jams .........................................355 Covers - Cover Tray ...........................................88 Create Authorization Groups - Authentication ................................................
Index Fax Comments List ......................................55 Mailbox Selector List ....................................55 Scan/Fax Configuration Report ....................55 Fax Screen Default ...........................................110 Fax Service .........................................................77 Fax Service Settings .........................................110 Fax Control ................................................. 111 Fax Defaults ...............................................
Index Duplex Module Cover D .............................357 Finisher .......................................................359 High Capacity Tandem Tray .......................356 Tray 5 .........................................................357 Trays 1, 2, and 3, 4 ....................................356 Job Complete Tone 1 .........................................68 Job Complete Tone 2 .........................................68 Job Counter Report ............................................
Index Maximum Stored Pages .................... 88, 109, 114 Maximum Total Data Size .................................120 Memory Full Procedure ..................... 88, 109, 114 Message Digest Algorithm ..................................98 Message Encryption Method ..............................98 Microsoft Networking ........................................259 Computer Setup .........................................263 Information Checklist ..................................
Index POP3 Server Name / IP Address .......................95 POP3 Server Settings .........................................95 Port Settings - Connectivity & Network Setup ....90 Port9100 .............................................................91 PostScript Font Absence ..................................104 PostScript Font Substitution .............................104 PostScript Memory ...........................................101 PostScript Paper Supply ...................................
Index Restrict Recipient Selection Method ...................84 Restrict User to Edit Address Book ....................84 Ringing Volume ..................................................68 Rotate 90 degrees ............................................ 112 S S/MIME Communication .....................................98 S/MIME Settings .................................................98 Sample Job .........................................................88 Sample Set .........................................
Index Information Checklist ..................................259 Network Communication Setup ..................261 problem solving ..........................................370 SMB Environments .....................................260 SMB Installation .........................................260 Test Print ....................................................263 SMB Server Settings ..........................................97 SMTP AUTH Login Name ...................................96 SMTP AUTH Password ....
Index troubleshooting tables .......................................366 Two Tray Module ................................................17 types of Authentication .....................................316 volume (Audio Tones) ........................................ 67 U warnings ............................................................. 15 Watermark/Background Contrast ....................... 77 WebDAV ............................................................ 92 Windows (SMB) ......................
