April 2014 ® Xerox WorkCentre™ 3315DN/3325DN/3325DNI System Administrator Guide
©2014 Xerox Corporation. XEROX® and XEROX and Design® are trademarks of Xerox Corporation in the United States and/or other countries. Document version 1.
Table of Contents 1 Introduction Who should use this Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Machine Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Linux - Installing Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the SmartPanel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Printer Setting Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unix - Installing Drivers . . . . . . . . . . . . . . . . . . . . .
Enable Fax from the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Test the Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fax Defaults using Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting Fax Document Settings at the Machine . . . . . . . . . . .
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Administrator Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Feature Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Restart Device . . . . . . . . . . . . . . . . . .
Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Printer . . . . . . . .
17 Appendix A Management Information Base (MIB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction 1 Welcome to the Xerox WorkCentre 3315DN/3325DN/3325DNI System Administrator Guide.
Who should use this Guide? Who should use this Guide? This guide is intended for System Administrators who need to install, setup and manage printers and other services on their network. To use the procedures in this guide effectively, System Administrators must have previous experience working in a network environment and must possess Supervisor, Administrator, Account Operator, or equivalent rights to the network. They must also have prior knowledge of how to create and manage network user accounts.
Machine Overview Machine Overview The Xerox WorkCentre 3315DN/3325DN/3325DNI are multi-function machines which are capable of being used for copying, printing, faxing, scanning and e-mailing. The features and functions available on your machine depend on the model you have purchased.
Control Panel Overview Control Panel Overview . 1 2 5 12 15 10 13 16 22 .com 17 18 20 21 23 7 3 4 9 6 8 11 14 24 19 1 Copy: Activates Copy mode. 2 Scan: Activates Scan mode. 3 E-mail: Activates E-mail mode. 4 Fax: Activates Fax mode. 5 Display Screen: Displays all the available programming features, plus general machine information. 6 Status / Wireless LED: The color of the LEDs indicates the machine’s current status. For more information refer to the User Guide.
Control Panel Overview 14 Back: Used to go back one level in the menu. 15 Address Book: Used to search for stored fax numbers or e-mail addresses. 16 17 18 19 20 21 22 23 24 Manual Dial + .com: In Fax mode opens the fax line. In E-mail mode provides access to commonly used e-mail address text, for example .com or .org. The text available can be customized using CentreWare Internet Services. Keypad: Used to enter alphanumeric characters. Pause / Redial: In standby mode redials the last number.
Control Panel Overview 14 Xerox WorkCentre 3315DN/3325DN/3325DNI System Administrator Guide
Machine Connection 2 This chapter shows you how to connect your machine to a network and configure the Ethernet settings and includes: • Machine Parts and Connection Ports on page 16 • CentreWare Internet Services on page 23 Xerox WorkCentre 3315DN/3325DN/3325DNI System Administrator Guide 15
Machine Parts and Connection Ports Machine Parts and Connection Ports Front View 1 1 1 2 2 2 33 17 17 14 14 18 18 4 44 13 13 12 12 15 15 11 11 5 55 66 10 10 19 19 16 16 77 7 99 8 88 1 Automatic Document Feeder Cover 11 Bypass Tray 2 Automatic Document Feeder Width Guides 12 Output Tray 3 Automatic Document Feeder Input Tray 13 Control Panel 4 Automatic Document Feeder Output Tray 14 Bypass Tray Extension 5 Front Cover 15 Bypass Tray Width Guides 6 Control Board Cover
Machine Parts and Connection Ports Rear View 8 11 21 10 7 8 6 1 7 9 2 3 52 4 5 63 9 6 4 7 5 8 1 Network Port 5 Rear Door 2 Power Switch 6 Paper Tray Rear Cover 3 Power Receptacles 7 Telephone Line Socket 4 Duplex Unit 8 Extension Telephone Socket Interface Ports Front USB Port This port is provided for connection to a USB flash drive and is used as an input port for printing jobs, storing jobs and performing a software upgrade.
Machine Parts and Connection Ports Telephone Line Socket This port is used to connect the machine to a telephone or fax line. Extension Telephone Socket (Ext. Port) This port is used to allow a handset to be connected to the machine. Initial Connection The On/Off switch and the power outlet are at the rear of the machine. Follow these steps to physically connect your machine to the network: 1. 2. Connect the power cord to the machine and a suitable power supply outlet.
Machine Parts and Connection Ports 9. 10. 11. 12. 13. 14. • Letter • A4 The Customer Support menu displays. a. Press the Up/Down arrow buttons to select Enter Cust. Support #. b. The Enter Cust. Support # screen displays. Enter the telephone number of your customer support centre. c. Press OK. d. The Enter Supplies Order # screen displays. e. Enter the telephone number to order supplies. f. Press OK. The Optional Fax Setup menu displays.
Machine Parts and Connection Ports The machine supports connectivity via a wireless only connection if required. The machine will automatically configure wireless networking when powered on. Note The machine will not connect to the wireless network while the network cable is attached. There are several ways to configure Wireless Connectivity: • At the Machine. For instructions refer to Configure Wireless Connectivity at the Machine: on page 20. • Using Internet Services.
Machine Parts and Connection Ports Configure Ethernet Settings The Ethernet interface will automatically detect the speed of your network. The machine supports hub/switch speeds of: • Automatic • 10 Mbps Full-Duplex • 100 Mbps Full-Duplex • 10 Mbps Half-Duplex • 100 Mbps Half-Duplex • 1 Gbps Full Set the Ethernet speed on the machine to match the speed set on your hub or switch: Setting the Ethernet Speed at the Machine 1. 2. 3. 4. 5. 6. Press the Machine Status button.
Machine Parts and Connection Ports Press the Left/Right arrow buttons to highlight Yes and press OK. The Printing screen displays and the configuration report will print. You can also print the Configuration Report using Internet Services. Refer to Status on page 143. Install the Additional Memory Card The machine supports memory expansion through the installation of an additional memory card. Memory expansion is an option for the machine. The machine has a dual in-line memory module (DIMM).
CentreWare Internet Services CentreWare Internet Services CentreWare Internet Services (Internet Services) is the embedded HTTP server application that resides in the machine. Internet Services allows an administrator to change network and system settings on the machine from the convenience of their workstation. Many features available on your machine will need to be set via the machine and CentreWare Internet Services.
CentreWare Internet Services Change the Administrator Password It is recommended that you change the default administrator password to a more secure password, so this Xerox machine is not compromised. To change the Administrator password: 1. 2. 3. 4. 5. 6. 7. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
CentreWare Internet Services 3. 4. 5. 6. 7. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Network Settings link, select the Wireless link. The Connection Status shows the Link Status of the wireless connection. The Wireless Settings area provides options to configure wireless connectivity. The options are Easy Wireless Settings and Advanced Settings, and are explained below.
CentreWare Internet Services Setting the Ethernet Speed Using Internet Services 1. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select Properties. 4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. 5. In the Network Settings link select the General link. 6.
Network Installation 3 This chapter covers the following topics: • TCP/IP on page 28 • Unix on page 33 • Cloning on page 41 Xerox WorkCentre 3315DN/3325DN/3325DNI System Administrator Guide 27
TCP/IP TCP/IP These instructions show you how to configure the following via Internet Services: • TCP/IP v4 and v6 • Domain Name • DNS • Zero Configuration Networking The machine supports TCP/IP versions 4 and 6. IPv6 can be used instead of or in addition to IPv4. IPv4 and IPv6 settings can be configured directly at the machine user interface, or remotely, via a web browser using Internet Services.
TCP/IP DNS Configuration: 12. From the Network Settings menu, press the Up/Down arrow buttons to highlight TCP/IP(IPv4); press OK. 13. Press the Up/Down arrow buttons to highlight Static; press OK. 14. Press the Up/Down arrow buttons to highlight Primary DNS; press OK. 15. Enter details for Primary DNS using the alphanumerical keypad; press OK. The Saved screen will display and return to the Static menu. 16. Press the Up/Down arrow buttons to highlight Secondary DNS; press OK. 17.
TCP/IP Configure TCP/IP Settings using Internet Services IPv4 1. 2. 3. 4. 5. 6. 7. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Network Settings link select TCP/IPv4 from the directory tree. The TCP/IPv4 page displays. In the Assign IPv4 Address menu, select Automatically or Manually.
TCP/IP 5. 6. 7. 8. 9. In the Network Settings link select TCP/IPv6 from the directory tree. Select the Enabled checkbox to enable IPv6 protocol. To set a manual address, select Enable Manual Address and enter the address and prefix in the Address/Prefix area. Information in the Assigned IPv6 Addresses box is automatically populated. The machine performs auto-address DHCPv6 configuration every time it powers up. This is used for neighbor discovery and address resolution on the local IPv6 subnet.
TCP/IP 2. IPv6: http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]:8080 Verify that the home page of Internet Services is displayed. The Internet Services installation process is now completed. Note: When your access to Internet Services is encrypted, enter “https://” followed by the Internet address, instead of “http://”.
Unix Unix HP-UX Client (Version 10.x) HP-UX workstations require specific installation steps to communicate with the machine. The machine is a BSD-style UNIX printer, whereas HP-UX is a System V-style UNIX. IMPORTANT: All UNIX commands are case sensitive, so enter the commands exactly as they are written. Information Checklist Before starting please ensure that the following items are available and/or the tasks have been performed: • Existing operational network utilizing the TCP/IP protocol.
Unix Remote System Name: hostname. Where hostname is the machine hostname from the /etc/hosts file. c. Select Remote Printer is on a BSD System. d. Select OK to complete the form. Select Yes at the Configure HP UX Printers Subpanel screen. This screen may be obscured by the Add Remote Printer/Plotter form. Select File: Exit. Select File: Exit Sam. Enter Exit to exit Super User mode. Test the queue created, by entering the command: lp -d queuename /etc/hosts. Verify that the job prints at the machine. b.
Unix • • Gateway Address for the machine. Host Name for the machine. Procedure Follow the steps in Configure Static IPv4 Addressing using the Machine User Interface on page 28 then return to this page. Configure the Client 1. Add the machine printer Host Name to the etc/hosts file. 2. Ensure that you can ping the machine. 3. Use either the GUI method or the tty method as detailed below: GUI Method 1. Open a Command window from the desktop. 2. Enter su to access Super User mode. 3.
Unix 6. 7. 8. Enter Exit to exit Super User mode. Test the queue created, by entering the command: lp -d queuename /etc/hosts. Verify that the job prints at the machine. SCO SCO UNIX workstations require specific installation steps to communicate with the machine. The machines are BSD-style UNIX printers, whereas SCO is a System V-style UNIX.
Unix 7. 8. 9. 10. 11. Select File: Close this directory. Select File: Close this directory. Select Save in the Warning Confirmation window. Enter Exit to log out of root account. Open Unix Window. tty Method 1. Enter su to access Super User mode. 2. Enter rlpconf to create a printer. 3. Enter the following information: a. Printer Name: queuename b. Remote Printer: r c. Hostname: hostname d. If the information has been entered correctly, enter y 4.
Unix 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. In the Add New Printer screen enter a name for the printer. Enter a location and description for the printer (optional). Select Continue. In the Machine menu, select Internet Printing Protocol. Select Continue. Enter ipp://hostname/ipp/printername. Where hostname is the hostname of the Xerox machine and printername is the printer name of the Xerox machine. Select Continue. Select Xerox in the Make menu. Select Continue.
Unix 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. The Red Hat Linux Print System Manager will launch. Select Add. The Add a Printer Entry window will appear. Select Remote Unix (lpd) Queue. Select OK. The Edit Remote Unix (lpd) Queue Entry window will appear. Enter the name of your Print Queue in the Names area. The Spool directory is the directory where print jobs are stored and is a subdirectory of /var/spool/lpd.
Unix • Linux operating system that supports PrintTool. Procedure Follow the steps in Configure Static IPv4 Addressing using the Machine User Interface on page 28, then return to this page. Create the Print Queue 1. Open the LPRngTool from the Linux Client. 2. Select Add. 3. In the Names area, enter a name for your print queue. 4. The spool directory is the directory where print jobs are stored and is a subdirectory of /var/spool/lpd. Add the name of the print queue to the end of the subdirectory path. 5.
Cloning Cloning Cloning enables you to conveniently copy the settings of one machine and transfer them to other machines with the same system software version. Groups of settings can be chosen for cloning, rather than doing a full clone, allowing some flexibility to the administrator. Cloning is intended as an easy way to install or manage a fleet of devices. Procedure 1. 2. 3. Verify the Software Version for all machines involved in cloning.
Cloning 5. A dialog box will prompt you to specify the name and location for the cloned file. Ensure that the extension reads .dlm. Note: You can save the Clone file onto a laptop or PC. 6. Click on Save. The .dlm file can now be used to clone other machines. Install Clone File to another Device Note: This procedure will cause the machine to reboot. It will be unavailable over the network for several minutes. 1. 2. 3. 4. 5. 6. 7. 8. 9.
Printer Drivers 4 This chapter explains how to install the printer drivers on your computer and covers the following topics: • Overview on page 44 • Windows - Installing Driver on page 45 • Macintosh - Installing Driver on page 49 • Linux - Installing Drivers on page 51 • Unix - Installing Drivers on page 53 • Sharing your Machine Locally on page 55 • Windows Printing on page 57 • Configure the Windows Printer Driver on page 64 • Apple Mac on page 66 Xerox WorkCentre 3315DN/3325DN/3325DNI System Administ
Overview Overview The Software and Documentation CD is supplied with your machine. The machine supports the following operating systems: • Windows • Windows 2000 • Windows XP • Windows Server 2003 • Windows Vista • Windows Server 2008 • Windows 7 • Windows 2008 Server R2 • Macintosh • Mac OS X 10.3 ~ 10.4 • Mac OS X 10.5 • Mac OS X 10.
Windows - Installing Driver Windows - Installing Driver You can install the printer software using the typical or the custom method. The steps below are recommended for most users who use a machine that is directly connected to a workstation. All components necessary for machine operation will be installed.
Windows - Installing Driver If the Printer Driver does not Work If the printer driver does not work properly, uninstall the driver and reinstall it. For windows follow the steps below to uninstall the driver. 1. 2. 3. 4. 5. 6. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs > Xerox Printers > your printer driver name > Maintenance. Select Remove and select Next.
Windows - Installing Driver Command Line Definition Description /s or /S Starts silent installation Installs printer drivers without requiring user intervention /a”” or /A”” Specifies destination path for installation Printer drivers should be installed in a specific location in the operating system. This command applies only to application software.
Windows - Installing Driver Code Language Code Language 0X0009 English 0X0816 Standard Portuguese 0X0012 Korean 0X0416 Brazilian Portuguese 0X0804 Simplified Chinese 0X0015 Polish 0X0404 Traditional Chinese 0X001F Turkish 0X040C French 0X0001 Arabic 0X0007 German 0X000D Hebrew 0X0010 Italian OX0424 Slovenian 0X000A Spanish 0X0418 Romanian 0X0013 Dutch 0X0402 Bulgarian 0X001D Swedish 0X041A Croatian 0X0006 Danish 0X081A Serbian 0X000B Finnish 0X0422 Ukraine
Macintosh - Installing Driver Macintosh - Installing Driver The Software and Documentation CD that came with your machine provides you with the Driver files that allows you to use the CUPS driver or PostScript driver (only available when you use a machine which supports the PostScript driver) for printing on a Macintosh computer. Also, it provides you with the TWAIN driver for scanning on a Macintosh computer.
Macintosh - Installing Driver For Mac OS X 10.5~10.6, if Auto Select does not work properly, select Select a driver to use... and your machine name in Print Using. Your machine appears and is set as the default machine. 14. Select Add. • If the printer driver does not work properly uninstall the driver and reinstall it. Follow the steps below to uninstall the driver for Macintosh. 1. 2. 3. 4. 5. 6. 7. 8. 9. Make sure that the machine is connected to your computer and powered on.
Linux - Installing Drivers Linux - Installing Drivers You need to download the Linux software package from the Xerox website to install the printer software. Procedure for Installing the Linux Unified Driver 1. 2. 3. 4. 5. 6. 7. Make sure that the machine is connected to your computer and powered on. You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator.
Linux - Installing Drivers 4. 5. Select the Printer Setting Utility package and extract the package. Select cdroot > Linux > psu > install.sh. If the Printer Driver does not Work Properly uninstall the driver and reinstall it. Follow the steps below to uninstall the driver for Linux. 1. 2. 3. 4. 5. 6. 52 Make sure that the machine is connected to your computer and powered on. When the Administrator Login window appears, type in root in the Login field and enter the system password.
Unix - Installing Drivers Unix - Installing Drivers Unix printer drivers are located on the Software and Documentation CD delivered with your machine. To use the Unix printer driver, you need to install the Unix printer driver package first, then set up the printer. The installation procedure is common for all variants of Unix OS mentioned. Procedure for Installing the Unix Driver Package 1. 2. 3. 4. 5. 6. 7. 8. Make sure that the machine is connected to your computer and powered on.
Unix - Installing Drivers Type the IP address or DNS name of the printer in the Device textbox for network connected printers. On IBM AIX with jetdirect Queue type, only the DNS name is possible. It is not possible to enter a numeric IP address. 7. Queue type shows the connection as lpd or jetdirect in the corresponding list box. Additionally usb type is available on Sun Solaris OS. 8. Select Copies to set the number of copies. 9. Check the Collate option to receive copies already sorted. 10.
Sharing your Machine Locally Sharing your Machine Locally If a Host computer is directly connected to the machine with a USB cable and is also connected to the local network environment, the client computer connected to the local network can use the shared machine through the host computer to print. Follow the steps below to set up the computers to share your machine locally. Windows Host Computer Setup 1. 2. 3. Install your printer driver. Refer to Windows - Installing Driver on page 45.
Sharing your Machine Locally Macintosh The following steps are for Mac OS X 10.5~10.6. Refer to Mac Help for other OS versions. Host Computer Setup 1. 2. 3. 4. Install your printer driver. Refer to Macintosh - Installing Driver on page 49. Open the Applications folder > System Preferences and select Print & Fax. Select the printer to share in the Printers list. Select “Share this printer”. Client Computer Setup 1. 2. 3. 4. 56 Install your printer driver.
Windows Printing Windows Printing LPR Printing Ensure Print Services for Unix is enabled Follow the relevant steps below that are specific to your operating system: Windows XP 1. From your workstation, load the Software and Documentation CD into your CD drive. If the CD autoruns, select Exit. 2. Verify that Print Services for Unix is loaded. 3. Select Start. 4. Select Control Panel. 5. Select Add or Remove Programs. 6. Select Add/Remove Windows Components in the left hand column. 7.
Windows Printing 6. 7. 8. Select the Next button. Select the Finish button. Close the Add/Remove Programs window. Windows Vista 1. 2. 3. 4. 5. Select Start > Control Panel > Program and select Programs and Features. Select Turn Windows Features on and off. In the Windows Features window, expand the Print Services menu. Check the LPR Port Monitor checkbox to enable the service. Select the OK button. Your computer may need to restart. Windows 7 1. 2. 3. 4. 5. 6. 7. Select Start, select Control Panel.
Windows Printing 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. Windows Vista: a. Select Add Printer. Windows 7: a. Select Add a Printer. Windows 2008: a. Select Add Printer. For: • Windows 2000 - select Local Printer. • Windows XP/2003/2008 - select Local Printer attached to this computer. If already selected, select Automatically detect and install my Plug and Play printer to deselect it. • Windows Vista - select A printer attached to my computer.
Windows Printing 22. 23. 24. 25. 26. 27. 28. • Share As: - for Windows 2000. • Share Name - for Windows XP/2003/Vista/7. b. Enter details in the Share Name field. Select the Next button. Enter a Location name and Comment if required. Select the Next button. Select Yes or Print Test Page to print a test page. Select the Next button to close the Test Page window. Select the Finish button. The printer driver will install. Verify that the test page is printed at the machine.
Windows Printing 6. d. Enter the password in the Password and Confirm Password fields. Select Apply to save the changes. Install Printer Driver 1. 2. 3. 4. 5. 6. 7. 8. 9. Follow the steps below that are specific to your operating system: Windows XP From your workstation: a. Select Start. b. Select Network Connections. Windows 2000/2003 From your workstation: a. Select the My Network Places icon. b. Select Properties. Windows 7 From your workstation: a. Select Start. b. Select Network and Internet. c.
Windows Printing 10. 11. 12. 13. 14. 15. 16. 17. 18. • Specify a Printer for Windows XP. To create an IPP printer, select Connect to a printer on the Internet.... Type HTTP:// followed by the printer's fully qualified Domain name or IP Address in the URL field. The Printer Name can be either the Host Name or the SMB Host Name as shown on the machine Configuration Report, depending on the name resolution used by your network (WINS or DNS). Select the Next button.
Windows Printing USB Printing Information Checklist Before starting please ensure that the following items are available and/or the tasks have been performed: • A standard USB peripheral cable. • A workstation or laptop that supports USB connectivity. Procedure 1. 2. 3. 4. 5. Connect the USB cable from your computer to the USB port at the back of the machine. Insert the supplied Software and Documentation CD into your CD-ROM drive.
Configure the Windows Printer Driver Configure the Windows Printer Driver Manual Print Driver Configuration To configure the printer driver without using Bi-Directional communication: Follow the steps below that are specific to your operating system: 1. 2. 3. 4. 5. 6. 7. Select the Windows Start menu. Select one of the following for your Operating System: For: • Windows 2000, select Settings > Printers. • Windows XP/2003, select Printers and Faxes.
Configure the Windows Printer Driver 6. 7. Check the Enable bidirectional support checkbox. Bi-directional communication automatically updates the printer driver with the printer's installed options. The driver’s Printing Preferences will report information about the printer's operational status, active jobs, completed jobs and paper status. Select Apply, then OK.
Apple Mac Apple Mac TCP/IP Printing (OSX) Information Checklist Before starting please ensure that the following items are available and/or the tasks have been performed: • The TCP/IP settings must be correctly configured on the machine. • Locate the Software and Documentation CD delivered with your machine. Install the Print Driver 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 66 Load the Software and Documentation CD into your CD drive.
Apple Mac Select your Printer Model from the list. Select Add. The machine will appear in the Printer List. Select the Printer and select Show Info. Select Installable Options. Select the options as installed on your machine. If you want to use the Save Job for Reprint feature, then make sure that Job Storage is set to Installed. 30. Select Apply Changes. 31. Close the Printer Info box. 32. Print a document to verify that the printer is installed correctly. 25. 26. 27. 28. 29.
Apple Mac • Resolution - this option allows you to select the printing resolution. The higher the setting, the sharper the clarity of printed characters and graphics. The higher setting also may increase the time it takes to print a document. Paper Set Paper Type to correspond to the paper loaded in the tray from which you want to print. This will let you get the best quality printout. If you load a different type of print material, select the corresponding paper type.
Scan to Server (WorkCentre 3325DN/3325DNI) 5 This chapter explains how to configure the machine to enable scanning to FTP or SMB servers. Scan to Server enables users to convert their hard copy documents to electronic files and retrieve them from a server or workstation on the network. For information on how to use the Scan to Server features, refer to the WorkCentre 3315DN/3325DN/3325DNI User Guide delivered with your machine.
Overview Overview The user scans a document at the machine and it is stored on a file server or workstation on the network. The user can manually retrieve their document from the file server or workstation, or an application can be used to retrieve the scanned documents automatically. The instructions on the following pages describe how to setup Scan to Server using Internet Services.
Configure Scan to FTP Configure Scan to FTP Information Checklist Before starting please ensure that the following items are available and/or the tasks have been performed: • Ensure that File Transfer Protocol (FTP) services are running on the server or workstation where images scanned by the machine will be stored. Write down the IP Address or Host Name. • Create a folder within the FTP root. Write down the directory path structure.
Configure Scan to FTP 12. 13. 14. 15. d. Enter the directory path structure of the folder on your FTP server in the Path field. In the Scan folder creating policy area select the required method for folder creation. The options are: • Create new folder using login name. • Create new folder every Day, Month, Year. • Create new folder only if scan output consists of several files. Select the required Filing Policy from the drop down menu. Enter the required File Name for your scanned documents.
Configure Scan to FTP 9. Select Apply to save the changes.
Configure Scan to SMB Configure Scan to SMB Information Checklist Before starting please ensure that the following items are available and/or the tasks have been performed: • Create a shared folder to be used as a Scan to Server location for scanned documents. Write down the name of the Share folder, the IP Address or Hostname and the Domain. • Create a User account and password for the machine to have read/write access to the scan directory. Write down the User Account and Password details.
Configure Scan to SMB 12. In the Scan folder creating policy area: a. Select the required method for folder creation. The options are: • Create new folder using login name. • Create new folder every Day, Month, Year. • Create new folder only if scan output consists of several files. 13. Select the required Filing Policy from the drop down menu. 14. Enter the required File Name for your scanned documents. 15. Select Apply to save the changes. Configure Scan to SMB Server Default Settings 1. 2. 3. 4. 5. 6.
Configure Scan Security Configure Scan Security Scan Security allows you to enable the PC Scan Security option and select a digital signature for use with the Scan to Server feature. Note A Digital Certificate must be configured on the machine to use this feature. For instructions, refer to Machine Digital Certificate Management on page 120. 1. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select the Properties icon. 4.
Enable Scan to Server Enable Scan to Server The Internet Services Scan to Server page allows you to enable the Scan to FTP and Scan to SMB protocols required for the Scan to Server feature, and set the Server Connection Timeout. Note Scan to FTP and Scan to SMB protocols are enabled by default. 1. 2. 3. 4. 5. 6. 7. 8. 9. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon.
Scan to Home Directory Scan to Home Directory The Scan to Home feature allows you to scan an image to your home directory. Note To use the Scan to Home function, you must log in with a valid user name and passcode. To scan an image to your home directory: 1. 2. 3. 4. 5. 6. 7. 78 Load the original on the document glass or in the document feeder. Press the Services Home button, then touch Scanning. Touch the Down arrow, then select Scan to Home Templates from the menu.
Scan to Network/Local PC 6 This chapter explains how to configure the Scan to Network and Scan to Local PC features.
Overview Overview The Scan to Network PC feature allows you to scan from your machine to a computer over the network. The Scan to Local PC feature allows you to scan from your machine to a computer connected with a USB cable. Information Checklist Ensure the Xerox Easy Printer Manager application is installed. For instructions refer to the Xerox WorkCentre 3315DN/3325DN/3325DNI Utilities Guide available on Xerox.com. Note The Xerox Easy Printer Manager program can only be used in the Windows system.
Scan to Network PC Scan to Network PC 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Open the Xerox Easy Printer Manager application. Select Start, Programs or All Programs, Xerox Printers, Xerox Easy Printer Manager and select Easy Printer Manager. Select the Switch to Advanced Mode button at the top of the window. Select your machine in the Printer List if required. Select the Scan to PC Settings button. The Scan to PC Settings screen appears. Select Enable Scan from Device Panel.
Scan to Local PC Scan to Local PC This is a basic scanning method for USB connected machines. 1. 2. Make sure that the machine is connected to your computer with a USB cable, and powered on. Install the Xerox Easy Printer Manager application. For instructions refer to the Xerox WorkCentre 3315DN/3325DN/3325DNI Utilities Guide available on Xerox.com.
7 Fax This chapter explains how to set up the Fax feature of the machine.
Overview Overview The Fax feature enables Users to send hard copy documents to another fax machine (or multiple fax machines) via a dedicated phone line connection. Information Checklist Before starting please ensure that the following items are available and/or the tasks have been performed: • Ensure that the machine is fully functioning in its existing configuration. • Ensure that the machine has access to a telephone connection.
Enable Fax from the Machine Enable Fax from the Machine 1. 2. 3. 4. 5. 6. 7. 8. 9. Press the Machine Status button. Press the Up/Down arrow buttons to highlight Fax Setup; press OK. If prompted, enter the Administrator Password (1111). Press the Up/Down arrow buttons to highlight Enable/Disable. Press OK. The 1/3 Fax Phone Num. screen will appear. Enter the fax phone number and press OK. The 2/3 Fax ID screen appears. Enter the name for the fax and press OK. The Select Country screen appears.
Enable Fax from the Machine • Color Fax - this method is best for colored documents. b. From the Lighten/Darken drop-down menu select one of the available options • Lighten settings +1 to +5 • Normal (default) • Darken settings +1 to +5 c. Select the required option for Contrast. d. Check the Auto Report checkbox to enable automatic report. e. From the Secure Receive drop-down menu select one of the following options to allow the machine to hold received faxes in the job queue as ‘Secure Receive’ fax jobs.
Enable Fax from the Machine d. e. f. Check the Receive Start Code checkbox to initiate fax reception from an extension phone plugged into the socket on the back of the machine. Select the required start code from the menu (the default is 9). Check the Auto Reduction checkbox to automatically reduce large documents received to fit on the fax paper size of your machine. In the Discard Size field, enter details of the fax size that can be discarded. Note Discard Size is not available with Auto Reduction.
Fax Address Book Fax Address Book Refer to LDAP Configuration and Address Books on page 109.
Fax Forward Fax Forward Overview This option allows incoming or outgoing faxes to be automatically forwarded to an anonymous fax recipient for auditing purposes. You can choose to forward faxes to one of the following destinations: • E-mail • Server • PC • Fax Fax Forward to E-mail This option allows incoming or outgoing faxes to be forwarded to an E-mail recipient. Fax Forward to Email can be configured using Internet Services or at the machine. Procedure - Using Internet Services 1. 2. 3. 4. 5. 6. 7.
Fax Forward Procedure - At the Machine Forwarding a sent fax to other destination by an e-mail Press the Fax button on the control panel. Press the Menu button on the control panel. The Fax Feature menu displays. Press the Up/Down arrow buttons to highlight Forward and press OK. Press the Up/Down arrow buttons to highlight E-mail and press OK. Press the Up/Down arrow buttons to highlight Send Forward and press OK. Press the Up/Down arrow buttons to highlight On and press OK.
Fax Forward 11. Press the Stop button to return to ready mode. Subsequent received faxes will be forwarded to the specified e-mail address. Fax Forward to Server This option allows incoming or outgoing faxes to be forwarded to a folder on a FTP or SMB server. You can fax to a total of five servers. Note Forward to Server can be configured using either Internet Services or at the machine. Procedure - Using Internet Services 1. 2. 3. 4. 5. 6. 7. 8.
Fax Forward d. Enter the directory path structure of the folder on your FTP server in the Path field. If you selected SMB in the protocol menu: a. Enter the details of the server in the SMB Server address and Port fields. b. For Login Name select Anonymous - if anonymous login is required, or enter the Login Name for the server in the Login Name field. c. Enter the Login Name password in the Password and Confirm Password fields. d. Enter the Domain in the Domain field. e.
Fax Forward Fax Forward to PC This option allows incoming or outgoing faxes to be forwarded to a computer. Fax to PC is configured using Internet Services and the Xerox Easy Printer Manager application. Information Checklist Ensure the Xerox Easy Printer Manager application is installed. For instructions refer to the Xerox WorkCentre 3315DN/3325DN/3325DNI Utilities Guide available on Xerox.com. Procedure Enable Fax Forward to PC 1. 2. 3. 4. 5. 6. 7. 8.
Fax Forward In the Prefix area: a. Enter a Prefix for your fax documents. b. Select the required format of the Prefix. 8. Select Print received fax if required. 9. Select the required Action after Fax received. 10. Select Save. 7. Fax Forward to Fax This option allows incoming or outgoing faxes to be forwarded to another Fax machine. Procedure - At the Machine Forwarding a sent fax to another fax machine 1. 2. 3. 4. 5. 6. 7. 8. Press the Fax button on the control panel.
8 PC Fax You can send a fax from your PC without going to the multi-function printer.
Overview Overview To send a fax from your PC, you need to install the PC-Fax software and customize the software settings. Installation Checklist Before starting please ensure that the following items are available and/or the tasks have been performed: • Ensure that the machine is fully functioning in its existing configuration. • The Fax option must be enabled on the machine. • The Software and Documentation CD supplied with your machine must be available. This includes the PC-Fax application.
Installing PC Fax Software Installing PC Fax Software 1. 2. 3. 4. 5. 6. 7. Insert the Software and Documentation CD into your CD drive. Select Open Folder to View Files. Open the Application folder. Open the PCFax folder. Double-click to run the Setup.exe file. The Welcome to the Xerox MFP PC Fax Setup screen appears. Click Install. The Completing the Xerox MFP PC Fax Setup screen appears. Click Finish. Configure the Fax Port 1. 2. 3. 4. 5. 6.
Installing PC Fax Software Specify fax options before sending a. Select Specify fax options before sending. b. Select OK. c. Select OK. The Fax Options screen appears. d. In the Phonebook area click Add to add a new fax recipient to your address book or select Office Outlook Address Book to add a name from your Office Outlook Address Book. e. Enter the New Recipient name and Fax Number if required. f. Click the arrow button to add the name to your Recipients list. g.
USB Port 9 This chapter explains how to set up the USB Port, which provides for connection to a USB flash drive and is used as an input port for printing jobs, storing jobs and performing a software upgrade.
Overview Overview USB memory devices are available with a variety of memory capacities to give you more room for storing documents, presentations, music and videos, high resolution photographs, or whatever other files you want to store or move. You can do the following on your machine using a USB memory device: • Scan documents and save them on a USB memory device. • Print data stored on a USB memory device. • Manage files stored on a USB memory device (delete and format).
Enable USB Memory Device Port Enable USB Memory Device Port Note USB Port is enabled on the machine by default. 1. 2. 3. 4. 5. 6. 7. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Security link on the left hand side select the System Security link. Select Feature Management.
Enable USB Memory Device Port 102 Xerox WorkCentre 3315DN/3325DN/3325DNI System Administrator Guide
10 E-mail This chapter explains how to set up the E-mail feature of the machine.
Overview Overview The E-mail feature enables a User to scan paper documents into an electronic format and send those documents to one or more e-mail recipients. Authentication (Service Access Control) can be enabled on the machine to prevent unauthorized access to the network options. If Authentication is enabled a user will be prompted to enter user account details, before they can access the E-mail feature. Authentication prevents a user from sending an anonymous e-mail from the machine.
E-mail Addressing E-mail Addressing Recipient addresses can be added using any one of the three methods listed below: • Enter a recipient address manually at the e-mail keyboard screen. i.e. name@company.com. • Look up a recipient address using LDAP (Lightweight Directory Access Protocol), and/or perform a look up using the Local Address book. LDAP provides access to the global, or corporate address book. Refer to LDAP Configuration and Address Books on page 109. • Enter a recipient using the .
E-mail Addressing Select POP3 Authentication to enable this option and enter the required settings. In the Advanced area, select Secure E-mail Connection with SSL/TLS if this option is required. h. Enter a value for server connection timeout in the SMTP Server Connection Timeout field. The range is 30 - 120 seconds, and the default is 30 seconds. i. Enter the required details for the Default From Address. j. From the Maximum Message Size drop-down menu, select a value between 1MB - 10MB.
E-mail Addressing e. Select the required options for Lighten/Darken and Contrast. 8. Select Scan to E-mail in the left hand menu. a. Ensure Scan to E-mail is enabled. b. Enter a valid e-mail address in the Default From: Address field. c. Enter required information in the Default Subject field. d. Check the Use default message in scan to email checkbox to change default mail text. e. In the Default Message field, enter text that you want to appear in the body of e-mails sent from the machine. f.
Address Books Address Books Follow the steps in LDAP Configuration and Address Books on page 109.
LDAP Configuration and Address Books 11 This chapter explains how to install and setup Address Books.
Overview Overview The machine supports two types of address book: • Global A global address book provided by Lightweight Directory Access Protocol (LDAP) services stored on a remote server. • Local An address book created from a list of addresses saved in a .csv file (Comma Separated by Values) format stored locally on the machine. Both address book types can be configured for use on the machine at the same time.
LDAP Configuration LDAP Configuration General Settings 1. 2. 3. 4. 5. 6. 7. 8. 9. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Security link on the left hand side select the Network Security link. Select External Authentication. Select LDAP Server.
LDAP Configuration • Custom - Select Custom to enter the required search information in the Custom Search box. The Search Name Order option will help control the returns by allowing the LDAP query to be on Common Name or Surname. Lotus Domino will typically require a setting of Surname to allow returns of "lastname, firstname". 16. Select the LDAP Configuration Test button to test your LDAP settings. 17. Select Apply to save the changes. 18. Select OK when the acknowledgement message displays.
Address Book Address Book The Internet Services Address Book tab allows you to create individual and group address lists to use with the E-mail and Fax features. You can also use the Address Book to create FTP and SMB destinations, used with the Scan to Server feature (WorkCentre 3325DN/3325DNI). Import/Export Address Book The Internet Services Address Book page allows you to export and import a list of destinations in a .csv (Comma Separated Values) format.
Address Book 3. 4. 5. 6. Add your new address destinations to the table following the format in the AddressBook.csv file. To create a new Individual address: a. Enter a Speed Dial number in the Speed No column. b. Enter the address name in the User Name column. c. Enter a Fax number if required in the Fax column. d. Enter an E-mail address if required in the Email column. e. To create a SMB scan destination, enter the SMB server details as required in the SMB columns. f.
Address Book b. Select a Speed No. if required, to use this address with the Speed Dial feature at the machine. 6. To configure an E-mail destination enter an E-mail Address. 7. To configure a fax address entry, enter Fax Number. 8. To configure a SMB scan destination: a. Select Add SMB and enter the SMB Server Address, SMB Server Port and login information to scan documents to a SMB Server. b.
Address Book Edit or Delete an Address Book Entry 1. 2. 3. In the Internet Services Address Book page, select the checkbox next to the address you want to edit or delete. To edit the address: a. Click the Edit button. b. Make the required changes to the address book entry. c. Click Apply To delete the address: a. Select the Delete button. b. The Do you want to delete selected items? message appears. Select OK. Create a Fax Group Address Book 1. 2. 3. 4. 5. 6. 7. 8. 9.
12 Security This chapter describes how to configure the Security features for the machine. The following topics are mentioned in this chapter: • Security Settings on page 118 • Machine Digital Certificate Management on page 120 • SNMP on page 125 • SNMPv3 on page 127 • IP Sec on page 128 • IP Filtering on page 129 • 802.
Security Settings Security Settings To prevent unauthorized changes to printer settings, ensure a login ID and password is entered in the System Administrator area. Administrator Accounts 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 118 At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties.
Security Settings Feature Management The Feature Management screen allows you to control the Services, Physical Ports, PC Scan Security and Network Protocols that are available on the machine. 1. 2. 3. 4. 5. 6. 7. 8. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties.
Machine Digital Certificate Management Machine Digital Certificate Management The following topics are covered in this section: • Overview on page 120 • Information Checklist on page 120 • Access the Machine Digital Certificate Management Screen on page 120 • Create a Self Signed Certificate on page 121 • Install a CA Signed Device Certificate on page 121 • Enable Secure Connection on page 123 Overview The machine can be configured for secure access with the SSL (Secure Socket Layer) protocol via Digital
Machine Digital Certificate Management 4. 5. 6. 7. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Security link on the left hand side select the Network Security link. Select the Digital Certificate link. The Certificate Management page displays. Select Add. Select one of the following options: • Install/Create Device Certificate or CSR.
Machine Digital Certificate Management 3. 4. 5. 6. In the Certificate Information area: a. Enter a Friendly Name to identify the certificate b. Enter the required Private Password and Confirm Password. c. In the CA Signed Certificate area click Browse to find the certificate file on your computer. Select the file and click OK. d. Click Next. Select the Apply button to accept the changes. If prompted, enter the Administrator User Name (admin) and Password (1111), and select OK.
Machine Digital Certificate Management 9. When you receive the signed certificate back from the Certificate Authority, upload the certificate to the machine: a. Return to the Digital Certificate screen in the Internet Services Network Security menu. b. Select Upload Signed Certificate. c. In the Upload Machine Digital Certificate area select Browse. d. Browse to the signed certificate file on your PC and select the Open button. e. Select the Upload Certificate button. f.
Machine Digital Certificate Management b. Select Import and Export Functions if required. 9. If you selected Both HTTP and HTTPs, select On from the IPPs menu if required. 10. Select Apply to save the changes. 11. Close your web browser and then access the Internet Services screen again. The Security warning will display. Self-signed certificates cause browsers to display messages which question the trust of the certificate. Select the OK button to continue. Edit or Delete a Certificate 1. 2. 3. 4. 5. 6.
SNMP SNMP SNMP (Simple Network Management Protocol) settings can be configured via Internet Services. 1. 2. 3. 4. 5. 6. 7. 8. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Network Settings link select the SNMP link. Select SNMPv1/v2. a. Select the Enable checkbox to enable SNMPv1/v2 Protocol.
SNMP To Delete Community Names or SNMP Traps 1. 2. 3. From the SNMP page, in the Community Names or SNMP Traps area select the name or address you want to delete. Select Delete. Select OK. Note Changes made to the GET or SET community names for this machine will require corresponding GET or SET community name changes for each application which uses the SNMP protocol to communicate with this machine (e.g. Xerox CentreWare Web, any third party network management applications, etc.).
SNMPv3 SNMPv3 SNMPv3 can be enabled to create an encrypted channel for secure machine management. 1. 2. 3. 4. 5. 6. 7. 8. 9. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Network Settings link select the SNMP link. Select the SNMPv3 link. The SNMPv3 page displays. In the Setup area: a.
IP Sec IP Sec IP Sec (IP Security) is comprised of the IP Authentication Header and IP Encapsulating Security Payload protocols, that secure IP communications at the network layer of the protocol stack, using both authentication and data encryption techniques. The ability to send IP Sec encrypted data to the printer is provided by the use of a public cryptographic key, following a network negotiating session between the initiator (client workstation) and the responder (printer or server).
IP Filtering IP Filtering Overview The IP Filtering is a security feature that allows you to control access to Internet Services. IP Filtering allows you to prevent unauthorized access by IP (Internet Protocol). The IP Filtering feature provides security to the machine, by allowing you to register the IP addresses permitted to communicate with the machine.
IP Filtering 5. 6. 7. 2001:DB8:1234:215:215:99FF:FE04:D345 / 128 is used to reference a complete address. 2001:DB8:1234:215:215:99FF:FE04:D345 / 64 is used to reference prefix address consisted of leftmost 64 bits only. 2001:DB8:1234:215:215:99FF:: / 80 is used to reference prefix address consisted of leftmost 80 bits only. The ability to filter on a port or ports is also supported. Enter the port information. Click on the Apply button to accept changes.
802.1X Authentication 802.1X Authentication This is the procedure to follow to install and setup 802.1X Authentication: • Overview on page 131 • Information Checklist on page 131 • Enable 802.1X at the machine on page 131 Overview The Xerox machine supports IEEE 802.1X Authentication via Extensible Authentication Protocol (EAP). IEEE 802.1X ensures all machines on the network are authenticated and authorized to use the network. 802.1X can be enabled for machines connected through wired Ethernet networks.
802.1X Authentication • TLS • EAP-MSCHAPv2 • PEAP • EAP-MD 8. Press OK. 9. Enter the User Name using the alphanumerical keypad and press OK. 10. Enter the password using the alphanumerical keypad and press OK. 11. The screen will display Saved and the machine will reboot. Enable 802.1X using Internet Services Authentication via TLS requires a Device Certificate to be configured or uploaded to the machine. For instructions refer to Access the Machine Digital Certificate Management Screen on page 120.
Authentication Authentication Overview Administrators can configure the machine so that users must be authenticated via the network before they can access Scan to E-mail, Scan to FTP and Scan to SMB features. The following authentication options can be configured on the machine: No Authentication When No Authentication is enabled users can access features without restriction. No Authentication is the default configuration for the machine.
Authentication 5. 6. 7. 8. 9. In the Security link on the left hand side select the Authentication link. Select the Authentication link. The Authentication page displays. In the Authentication Method list, select Local Authentication. Ensure User Profile is enabled in the Options area. Select Apply to save the changes. Select OK when the acknowledgement message displays. Create User Accounts 1. 2. 3.
Authentication Configure External Authentication Information Checklist Before starting please ensure that the following items are available and/or the tasks have been performed: • Ensure that the external network server to provide authentication is functional on your network. Refer to your manufacturer's documentation for instructions to complete this task. Configure Kerberos (Unix/Linux) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16.
Authentication 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. In the Security link on the left hand side select the Authentication link. Select the Authentication link. The Authentication Method page displays. For Authentication Method select Kerberos (Windows ADS). Select Apply to accept the changes. In the Network Security link select External Authentication. Select Kerberos Server. Select the Add button. In the Required Information area: a. Enter the Realm. b. Enter the Server Address and Port Number. c.
Authentication Configure SMB (Windows ADS) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Security link on the left hand side select the Authentication link. Select the Authentication link. The Authentication page displays.
Authentication Configure LDAP Settings Configure LDAP server information on the machine. For instructions, see LDAP Configuration on page 111. When you have configured LDAP settings, follow the steps in Verify Authentication is Enabled at the Machine: on page 134 to check that you have setup authentication correctly.
Display Network Settings Display Network Settings The Display Network Settings feature allows you to control the network information that displays on the machine control panel. 1. 2. 3. 4. 5. 6. 7. 8. 9. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties.
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CentreWare Internet Services 13 This chapter explains how to enable and use the CentreWare Internet Services (Internet Services) feature of the machine.
Overview Overview Internet Services uses the embedded HTTP Server on the machine. This allows you to connect to the machine through a web browser, to configure or change machine settings. Enter the IP Address of the machine in the URL (Universal Resource Locator) field of a browser to access the Internet Services home page.
Status Status The Status page allows you to view any Active Alerts displayed by the machine, and see the status of the print cartridge. The Usage Counters page allows you to view the number of impressions, faxes and scans sent by the machine. Information about the machine setup and network information can also be viewed. The Print Information page allows you to print the Configuration Report, Address Book, Completed Jobs list and other documents about the machine usage. 1. 2. 3. 4.
Jobs Jobs The Jobs tab enables you to setup and manage Local Drive Folders and provides access to the Job Management folders. The Jobs tab is not present on the WorkCentre 3315DN unless the optional memory is installed and the RAM Disk enabled. When the Jobs tab is enabled the only options available are Active Jobs, Stored Print and Secure Print. Folders The Local Drive feature (WorkCentre 3325DN/3325DNI), allows you to scan documents to the device hard drive and store them in folders.
Jobs 6. 7. 8. Select the required options for Original Size, Resolution, Output Color, 2-Sided, Lighten/Darken and Contrast. Place your originals on the device document glass or in the automatic document feeder. Press the green Start button to store your document on the local drive. Print a document from the Local Drive using Internet Services 1. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3.
Print Print File Download Print-ready documents can be quickly and easily submitted for printing using the File Download page. A print-ready document is a file that has been formatted and saved for printing from the application that created it, or the Print to File check box was checked in the printer driver screen.
Address Book Address Book The Address Book page allows you to create individual and group address lists to use with the Fax and E-mail features. For instructions on how to create address book entries, refer to Address Book on page 113.
Properties Properties The Properties tab allows you to configure Machine Settings, Network Settings and Security information. You must be logged in as the Administrator to view the Properties pages. 1. 2. 3. 4. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties.
Properties System The System page allows the user to change the following preferences: • Setup - includes General machine information such as date and time and clock mode. • Earth Smart - allows you to set features to save energy and paper on the machine, and view a report. • Input Tray - allows you to set the input tray information. • Sound/Volume - allows you to set options for the Key Sound, Alarm Sound, Speaker and Ringer. Setup 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17.
Properties Configure Earth Smart Settings 1. 2. 3. 4. 5. In the Machine Settings link select the System link. Select Earth Smart. Select Settings. The Default Mode page displays. Select the required option: • Select On to enable Earth Smart, • Select On-forced to enter a 4 - 8 digit password. In the Features Configuration area: a. Select Factory Default if you want to retain the default Earth Smart settings. b. To change the Earth Smart settings, select Custom Settings.
Properties 5. 6. • Bypass Tray To enable Bypass Mode, select the Enable checkbox in the Tray Mode area if required. Select Apply to save the changes. Sound / Volume To access the Sound/Volume settings: 1. 2. 3. In the Machine Settings link select the System link. Select Sound/Volume. In the Sound area: a. Check the Key Sound checkbox to enable sound when pressing a key on the control panel. b. Check the Alarm Sound checkbox to enable the alarm sound. c.
Properties Layout To access the Layout settings: 1. 2. 3. 4. In the Machine Settings link select the Printer link. Select Layout. In the Layout area, from the following drop-down menus select the required options: • Layout • Common Margin • Advanced Margin - select the Setting buttons to change the options for Tray 1, Tray 2, Bypass Tray and Emulation Margin. Select Apply to save the settings. PCL To access the PCL settings: 1. 2. 3. 4. In the Machine Settings link select the Printer link. Select PCL.
Properties 4. • Auto Fit Select Apply to save the settings. XPS (WorkCentre 3325DN/3325DNI) To access the XPS settings: 1. 2. 3. 4. In the Machine Settings link select the Printer link. Select XPS. In the XPS area, select Enable to select Print XPS Error. Select Apply to save the settings. EPSON/IBM To access the EPSON/IBM settings: 1. 2. 3. 4. In the Machine Settings link select the Printer link. Select EPSON/IBM.
Properties • • PCL Macro PS Font Note Ensure the required font or macro file is available on your computer. 1. 2. 3. 4. 5. 6. 7. 8. In the Machine Settings link select the Printer link. Select Font and Macro Download. Select the PCL Font, PCL Macro or PS Font tabs as required. Select Add. In the File area: a. Select the Browse button. b. Select the required font or macro file on your computer. c. Select Open. If you selected PCL Font or PCL Macro, enter the required ID. Select the Apply button.
Properties Fax The Fax page allows you to set default fax settings and fax forward setting. For instructions to set default fax settings, refer to Fax Defaults using Internet Services on page 85. For instructions to set fax forward settings, refer to Fax Forward on page 89. Scan The Scan page allows you to set default scan settings and configure the Scan to E-mail, Scan to Server (WorkCentre 3325/3325DNI) and Scan Security settings.
Properties 11. Some notifications require additional settings: a. If you select Consumable Shortage Warning, select Setting... and enter the required setting for the Toner Level. Select Apply. b. If you select Device Status, select Setting... and enter the required information for Notification Schedule and Reports to be attached in E-mail. Select Apply. 12. Select Apply to save the changes.
Properties TCP/IP The TCP/IPv4 and TCP/IPv6 pages allow you to configure the TCP/IP settings on the device. For instructions refer to Network Installation on page 27. Raw TCP/IP, LPR, IPP The Raw TCP/IP, LPR IPP page allows you to configure the Raw TCP/IP (Port 9100), LPR (Line Printer Remote) and IPP (Internet Printing Protocol) settings on the device. For instructions, refer to Windows Printing on page 57. Telnet The Telnet page allows you to configure Telnet settings on the device. 1. 2. 3. 4.
Properties UPnP The UPnP page allows you to configure the SSDP protocol (Simple Service Discovery Protocol) on the device. 1. 2. 3. 4. In the Network Settings link select the UPnP link. Select Enable to enable the SSDP Protocol. Enter the required information for SSDP TTL. Select Apply to save the settings. mDNS The mDNS page allows you to enable the MDNS protocol (Multicast DNS) on the device. This protocol is used in Bonjour (formerly Rendezvous) from Apple. 1. 2. 3.
Properties Wireless (WorkCentre 3325DNI) The Wireless page allows you to view the wireless connection status and configure the wireless settings on the device. For instructions refer to Configure Wireless Connectivity Using Internet Services (WorkCentre 3325DNI) on page 24. Restore Default The Restore Default page allows you to clear the machine’s network settings. 1. 2. 3. 4. In the Network Settings link select the Restore Default link. Select the Clear button.
Properties 7. • IP and MAC Address Filter • 802.1x Security In the Security Sumary page, select the Authentication tab. Information about the Authentication Method and User Profile displays.
Properties For instructions on how to configure the Network Security settings, refer to Security Settings on page 118. External Authentication The External Authentication screen allows you to configure the server information used to validate machine users and is used with the Authentication feature. For information on how to configure Authentication, refer to Authentication on page 133.
Support Support The Support tab provides details of the machine Version Information and allows you to perform a Firmware Upgrade. You can also configure Contact Information for the System Administrator and Xerox support information. The Support tab provides Support Links to pages on www.xerox.com that provide helpful information, for example drivers and documentation. Note You must be logged in as the Administrator to perform a Firmware Upgrade.
Support Support Links To view Support Links or to register your device on www.xerox.com: 1. 2. 3. 4. 5. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Support icon. Select Support Links within the Support tab. Select the required link to access information.
Support 164 Xerox WorkCentre 3315DN/3325DN/3325DNI System Administrator Guide
Software Upgrade 14 This chapter explains how to upgrade the machine software when requested by a Xerox Customer Support Centre Representative and includes the following topics.
Overview Overview The Software Upgrade feature allows the customer to upgrade the machine software as requested by a Xerox Customer Support Centre Representative, without needing a Customer Service Representative to be present. IMPORTANT: Any jobs in the queue must be allowed to complete or be deleted before initiating a software upgrade.
Upgrade using Internet Services Upgrade using Internet Services Note Any jobs in the queue must be allowed to complete or be deleted before initiating a software upgrade. This procedure will prevent further jobs from being received until the upgrade has completed. All configured network settings and installed options will be retained by the machine after the Software Upgrade process.
Upgrade using Internet Services 13. The file will be sent to the printer and will disable the printing functionality. The web browser will become inactive and you will not be able to access the machine via this method until the upgrade has completed and the machine has rebooted. The upgrade should take no longer than 30 minutes. 14. Once the machine has completed the upgrade it will reboot automatically. The configuration report will print (if enabled).
Upgrade using a USB flash drive Upgrade using a USB flash drive This section provides instructions to upgrade machine software via a Software Upgrade file stored on a USB flash drive. Note The print queue will be used for this procedure, so further jobs will not be printed until the upgrade has finished. Note If authentication access control is enabled on the device, set the authentication method to No Authentication before attempting the upgrade.
Upgrade using a USB flash drive folder. If you selected a folder, press the Up/Down arrow buttons until the file you want is highlighted and press OK. 12. Press the green Start button to send the file to the machine and start the upgrade process. 13. The control panel will indicate the status of the upgrade and the machine will reboot once it is complete.
Troubleshooting 15 This chapter contains problem solving procedures and how to further assistance. For more information, refer to the following sections.
Problem Solving Procedure Problem Solving Procedure This section enables you to identify the network-related machine problems. Use the following steps to identify and solve the problem. If the problem is not network related, refer to the User Guide for corrective action. 1. 2. 3. 4. 5. 6. 7. 8. 172 Resolve any local copier or fax problems first. Perform the corrective action that is recommended by the User Guide.
Scan to Server (WorkCentre 3325DN/3325DNI) Scan to Server (WorkCentre 3325DN/3325DNI) Problem I cannot scan on the machine. Action 1. 2. 3. Ensure that the FTP or SMB scan filing location, user account and password are correctly configured on the machine. Ensure that the user account has read and write access to the scan filing location. At a workstation on your network, login to the scan filing location with the user account and copy a file into the location.
Scan to Server (WorkCentre 3325DN/3325DNI) Problem I cannot scan to a FTP server (WorkCentre 3325DN/3325DNI). Action Check that the FTP service is configured correctly: 1. 2. 3. 4. 5. 6. 7. 8. Open a command prompt window from your workstation: a. Select Start. b. Select Run. c. Enter cmd. d. Select the OK button. In the Command Prompt window, enter ftp then enter a space, then enter the IP Address of your FTP Server. For example: C:\ftp 192.221.13.4 (where the IP Address of your FTP server is 192.
LDAP LDAP Problem Action I cannot access the LDAP Address Book. Ensure that the LDAP Server information is configured correctly within Internet Services. The time taken to perform a search exceeds the maximum limit. The machine contacted the LDAP Server, but the time to perform the search exceeds the maximum search time defined by the Administrator. 1. 2. 3. The number of search results exceeds the limit set on the LDAP server. The number of search results exceeds the limit set on the LDAP server.
Fax Fax Problem I cannot use this feature on the machine. Action Ensure the fax line is connected to an operational telephone line. Ensure that the fax settings are correctly configured. 1. 2. 3. 4. 176 Press the Machine Status button. Press the Up/Down arrow buttons to highlight Fax Setup; press OK. Press the Up/Down arrow buttons to highlight Enable; press OK. Verify that the Fax Setups has been correctly configured.
Printing Printing Problem I cannot print to the machine. Action 1. 2. 3. 4. 5. The machine is printing slowly. 1. 2. Ensure that there are no network connectivity problems with the Xerox machine. Print a Test Page from the Xerox print driver to the machine to verify connectivity. Ensure that the print server is functional. Print a Configuration Report at the Xerox machine to Ensure that the network address information is correctly configured.
Connectivity Connectivity Problem The machine is not available on the network. Action Network Connectivity 1. 2. 3. 4. 5. 6. The machine has an incorrect IP Address. Test TCP/IP Connectivity 1. 2. 3. 4. 5. 6. 7. 178 Xerox WorkCentre 3315DN/3325DN/3325DNI System Administrator Guide Print a Configuration Report at the machine to ensure that the network address information is correctly configured. Connect to the machine’s IP address from a web browser to check connectivity.
Connectivity Problem Action Incorrect IP Address In certain situations you may find the machine is configured with an incorrect IP Address or displays a network error. There are several possible causes of this: 1. When the machine boots up it discovers that it has been configured with an IP Address that is owned by another machine. Solution - Configure the machine with a unique IP Address. 2. The machine cannot connect to the DHCP or BootP server. The machine will use AutoIP to establish an address.
Connectivity 180 Xerox WorkCentre 3315DN/3325DN/3325DNI System Administrator Guide
Xerox Secure Access 16 This chapter describes how to configure Xerox Secure Access.
Overview Overview Administrators can configure the device so that users must be authenticated before they can access specific services or areas. Xerox Secure Access provides a means of authenticating users via an authentication server and optional card reader. Information Checklist 1. 2. 3. 4. Ensure the Xerox device is fully functional on the network. TCP/IP and HTTP protocols must be configured so that Internet Services can be accessed.
Configure Xerox Secure Access on the Device Configure Xerox Secure Access on the Device To configure Xerox Secure Access on the Device: 1. 2. 3. Access the Authentication page, as described in Access the Authentication Page on page 183. Check the server communication address, as described in Configure the Xerox Secure Access Server on page 184. Configure Secure Access settings, as described in Configure Xerox Secure Access on page 183. Access the Authentication Page To access the Authentication Page: 1.
Use Secure Access 8. In Default Prompt, specify the prompt that will show on the Xerox device screen to tell the user what they need to do to be authenticated at the device. Note If the Title and Prompt have been configured in the Xerox Secure Access Server, then this information will overwrite the Default Title and Default Prompt text entered within Internet Services. 9. Click Apply.
Appendix A Management Information Base (MIB) A MIB (Management Information Base) is a database of objects that can be accessed by a network management system. Xerox public MIBs are located at: http://origin-download.support.xerox.com/pub/drivers/MIBs/ Customers can download the MIBs and use their SNMP tool to obtain the required information. Note All information presented on the Local UI display is also presented in the MIB and CentreWare Internet Services.
Xerox WorkCentre 3315DN/3325DN/3325DNI System Administrator Guide
Index Numerics 802.
Control Board Cover, 16 Control Panel, 12, 16 Copy Setup, 154 Create Certificate Signing Request, 121 Group Address Book, 115, 116 Self Signed Certificate, 121 Create a New Print Queue from your Workstation, 57 Creating an Address Book at the Machine, 116 CSV File, 110 CUPS, 37 CWIS, 23, 141 D Delete a Destination in Address Book, 116 Delete a Group, 116 DHCP, 29 Digital Certificate Create, 121 Create Request, 121 Digital Certificate Management Access, 120 Create Self Signed Certificate, 121, 122 Overview,
Address Book, 114 Initial Connection, 18 Input Tray, 150 Install Print Driver for RAW TCP/IP / Port 9100 (Windows), 62 Print Driver for TCP/IP (Apple Mac), 66 Install Printer Driver, 58 Installation Wizard, 18 Installing the Printer Setting Utility, 51 Installing the SmartPanel, 51, 53 Interface Ports, 17 Front, 17 Rear, 17 Internet, 23 Internet Printing Protocol (IPP) Port, 60 Internet Services, 141 Interrupt Button, 13 Interrupt Printing Button, 12 Introduction, 9 IP Filtering Overview, 129 IP Sec Enable,
O S OK Button, 12 Output Tray, 16 Output Tray Support, 16 Overview LDAP, 110 Printer Drivers, 44 Scan to Local PC, 82 Scan to Network PC, 81 Scan to Network/Local PC, 79 Scan to Server, 69 Scan Transfer Methods, 70 SCO, 36 Security, 117, 181 Security @ Xerox, 117 Security Settings, 118 Self Signed Certificate, 121, 122 Server Message Block, 70 Setup address books, 108 Unix HP-UX Client, 33 SCO, 36 Solaris 2.
Printing, 177 Scan to Server, 173 tty Method, 35 U Unix, 33 SCO, 36 Solaris 2.