User's Manual

Troubleshooting
Xerox WorkCentre 3315DN/3325DN/3325DNI
User Guide
200
Jam in exit area Paper has jammed in exit area. Clear the jam. (See Paper Jams
on page 192.)
Jam inside Machine Paper has jammed inside the
machine.
Clear the jam. (See Paper Jams
on page 192.)
Jam top of duplex Paper has jammed during duplex
printing.
Clear the jam. (See Paper Jams
on page 192.)
Junk Fax Error
Junk Fax Job Cancelled
The machine has received a fax
from a fax number registered as a
junk fax.
The received fax data will be
deleted. Reconfirm junk fax
setup. (See Fax Setup on
page 166.)
Line Busy
The line is already engaged.
Try later
The receiving fax machine did not
answer or the line is already
engaged.
Try again after a few minutes.
Line Error
The Fax Line has a problem.
Try again
Your machine cannot connect with
the receiving fax machine or has
lost contact because of a problem
with the phone line.
Try again. If the problem
persists, wait an hour or so for
the line to clear again. Or, turn
the ECM mode on (See Fax
Setup on page 166.)
Mail Size Error
Mail exceeds than server support
The mail size is larger than the
supported size by SMTP server.
Divide your mail or reduce the
resolution.
Mail Size Error
One Page is Too Large
Single page data exceeds the
configured mail size.
Reduce the resolution and try
again.
Memory Full The memory is full. Press the left/right arrows to
highlight Cancel or Start, then
press OK. If you select Cancel,
the machine stops the Fax job.
If you select Start, the
machine only sends scanned
documents of the Fax job.
Memory Full
Divide the Job
The memory is full. Split the transmission into
more than one operation.
Memory Full
Fax memory is full. Print or remove
received Fax job
The memory is full. Print or remove the received
fax data in the memory.
Network Error
There is a problem with the
network.
There is a problem with the
network.
•Check your network
environment, or contact your
network administrator.
Network Problem
Network cable is not connected.
Check it
The machine is not connected
with a network cable.
Connect the machine to the
network with a network cable.
Message Meaning Suggested Solutions