User's Manual

Troubleshooting

Xerox WorkCentre 3315DN/3325DN/3325DNI

User Guide

193

2. Pull down the pressure levers about 90 degrees.

3. Leave the rear door open.

Note: The rear door output can only be used for simplex

jobs. Duplex printing with the rear door open will cause

paper jams.

Note: Only use when the printout has more than 20mm

curl.

Tips for Avoiding Paper Jams

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, refer

to Paper Jams on page 192.

• Ensure that the adjustable guides on the paper tray are positioned correctly. (See Loading Paper

Tray 1 and Paper Tray 2 (optional) on page 144.)

• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the

inside of the tray.

• Do not remove paper from the tray while your machine is printing.

• Flex, fan, and straighten paper before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix paper types in a tray.

• Use only recommended print media. (See Media Types on page 151.)

• Ensure that the recommended side of the print media is facing down in the tray, or facing up in

the bypass tray.

• Do not print duplex output with the rear door open.

When a paper jam occurs, a warning message appears on the display screen.

CAUTION: To avoid tearing the paper, pull the jammed paper out slowly and gently. Follow the

instructions in the following sections to clear the jam.