System Administration User Guide Guide XE3022EN0-1 ME3612E4-1
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Table of Contents 1 Before Using the Machine ...................................................................13 Xerox Welcome Center .........................................................................13 Serial Number ...................................................................................13 Language Displayed on the Touch Screen ...........................................14 Conventions ..........................................................................................
Active Jobs ............................................................................................40 Completed Jobs ....................................................................................41 Secure Print Jobs & More .....................................................................42 Charge Print ..................................................................................... 43 Private Charge Print .........................................................................
Watermark ...................................................................................76 Other Settings ..............................................................................77 Copy Service Settings ......................................................................84 Copy Tab .....................................................................................84 Copy Defaults ..............................................................................85 Copy Control ....................
Create Job Flow Sheet ...................................................................125 [Mailbox - Link Job Flow Sheet to Mailbox] Screen ................... 125 [Create Job Flow Sheet] Screen ................................................126 Create Job Flow Sheet Keyword .................................................... 127 Add Address Book Entry ................................................................127 Create Fax Group Recipients ........................................................
Test Access ....................................................................................150 Selecting Transport Protocols .............................................................151 Screen Layout .....................................................................................151 Services ...............................................................................................152 Default User ID and Passcode .......................................................154 Status ...........
SMB Installation ..............................................................................252 TCP/IP (LPD or Port9100) ..................................................................255 Information Checklist ......................................................................255 TCP/IP (LPD or Port9100) Environments ....................................... 256 TCP/IP (LPD or Port9100) Installation ............................................256 USB Port .............................................
Scan to PC Setup (FTP) ......................................................................283 Prerequisites for Scan to PC Setup (FTP) ......................................283 Procedure for Scan to PC Setup (FTP) ..........................................284 Scan to PC Setup (SMB) .....................................................................284 Prerequisites for Scan to PC Setup (SMB) .....................................284 Procedure for Scan to PC Setup (SMB) ..................................
Authentication for Job Flow Sheets and Mailboxes ............................ 310 Job Flow Sheet Types ....................................................................311 Types of Mailboxes .........................................................................314 Linking Job Flow Sheets to Mailboxes ...........................................318 Overview of Account Administration ...................................................320 Types of Account Administration ...................................
Paper Jams in the Office Finisher LX (Optional) ............................351 Document Jams ..................................................................................353 Stapler Faults ......................................................................................354 Staple Jams in the Integrated Office Finisher (Optional) ................355 Staple Jams in the Office Finisher LX (Optional) ............................356 Common Problems .....................................................
1 Before Using the Machine Welcome to the Xerox family of WorkCentre products. This System Administration Guide provides detailed information, technical specifications and procedures for using the integral features of the machine. Xerox Welcome Center If you need assistance during or after product installation, visit the Xerox website for on-line solutions and support. http://www.xerox.com/support If you require further assistance, contact our experts at the Xerox Welcome Center.
1 Before Using the Machine Language Displayed on the Touch Screen The language of the touch screen can be changed in the following two ways: • To change the language for temporary use, press the button on the control panel, and then select the required language. NOTE: The language returns to the default language after rebooting the machine.
Conventions Text in [Square Brackets] Indicates the names of the screens, tabs, buttons, features, and option categories. Square brackets are also used when referring to file and folder names on a PC. For example: • Select [Original Type] on the [Image Quality] screen. • Select [Save]. Text in Indicates the names of the hard buttons, numeric or symbol buttons, lights on the control panel, or symbols on the power switch label.
1 Before Using the Machine Related Information Sources The following sources of information are available for the machine. User Guide This guide is intended for general users and describes how to use the features of the machine, such as copy, scan, and fax. System Administration Guide This guide is intended for the System Administrator and provides information such as the supported paper and media, troubleshooting tips, how to configure network and security settings, and how to replace consumables.
2 Paper and Other Media The machine is designed to use various paper types and other media. This chapter provides information on loading paper and other types of media into the machine. Loading Paper The machine can be equipped with various paper trays. Depending on the machine configuration, up to six paper trays are available including the Envelope Tray. This section provides information on how to load paper into each type of tray.
2 Paper and Other Media NOTE: When changing the size or type of stock in the tray, refer to Paper Tray Settings in the Setups chapter on page 70. 3. Load the paper neatly and tightly against the left-hand side of the tray. NOTE: Do not load paper above the maximum fill line. NOTE: When making single/double sided copies on perforated paper, load the paper to feed the opposite side of the perforated edge first. Feeding the perforated edge first may cause paper jams. 4.
Loading Paper NOTE: Always load paper into the tray in the orientation shown in the diagram. 3. Close the tray. The elevator rises and positions the paper for use. Bypass Tray (Tray 5) The bypass tray allows you to use a variety of paper types. The bypass tray is located on the left-hand side of the machine. A tray extension is provided to accommodate larger sized paper.
2 Paper and Other Media High Capacity Feeder (Tray 6) The High Capacity Feeder (Tray 6) allows you to load up to 2,000 sheets of paper. NOTE: You cannot load custom size paper into the High Capacity Feeder. 1. Pull out Tray 6. 2. Remove the screw from the guide at the back of the tray, and remove the guide from the tray. 3. Insert the projections on the bottom of the guide into the paper size holes on the tray (1).
Loading Paper 6. Pull up the end-guide lever along the slot (1), adjust the position of the lever to the size of the paper (2), and then push the lever back into its position (3). NOTE: Do not use the slot at the left of the 8.5” slot on the end guide. 7. Open the end guide, and place the paper stack tightly against the right edge of the tray. NOTE: Do not load paper above the maximum fill line. 8. Close the end guide. 9. Push the tray in gently until it stops.
2 Paper and Other Media Envelope Tray The Envelope Tray allows you to stack up to 43 mm of envelopes. NOTE: Insert the Envelope Tray in the slot for Tray 1 only. Inserting the Envelope Tray in any other slot will damage it. 1. Pull out the Envelope Tray. 2. Load the envelopes in the Envelope Tray with the side to be printed face up and the edge with the flap against the left edge of the tray. 3. Adjust the paper guides to the size of the envelopes.
Storing and Handling Paper Storing and Handling Paper Always use high quality, xerographic grade paper in the machine. Damaged, curled, or damp paper can cause jams and image quality problems. Follow these simple rules to store paper. • Store paper in dry conditions, away from extreme heat or cold, such as radiators or open windows. • Store paper flat on a shelf or pallet above floor level. • Leave the paper wrapped and boxed until ready to be used. • Re-wrap partly used packages of paper.
2 Paper and Other Media Paper Size Dimensions (mm) LEF/ SEF 7.25 × 10.5” 184.2 SEF 8.5 × 11” 215.9 266.7 279.4 Tray 3, 4 (High Capacity Tandem Tray) Tray 5 (Bypass Tray) Tray 6 (High Capacity Feeder) Envelope Tray O LEF O SEF O LEF O O O O O O O 8.5 × 13” 215.9 330.2 SEF O O 8.5 × 14” 215.9 355.6 SEF O O 11 × 17” 297.4 431.8 SEF O O 16K (Taiwan) 194.0 267.0 SEF O LEF O 8K (Taiwan) 267.0 388.0 SEF O 16K (China) 195.
Supported Paper Sizes and Types Output Trays/Duplex Module - Standard Sizes LEF/ SEF Center Tray Left Side Tray Integrated Office Finisher 148.0 LEF O O O 210.0 SEF O O O O LEF O O O O SEF O O O O O LEF O O O O O O O Paper Size Dimensions (mm) A6 105.0 A5 148.0 A4 210.0 297.0 Office Finisher LX Duplex Module A3 297.0 420.0 SEF O O O B6 128.5 182.0 SEF O O O B5 182.0 257.0 SEF O O O LEF O O O O O O O O B4 257.0 364.
2 Paper and Other Media Paper Trays - Non-standard Sizes Tray 1, 2 / Tray 3, 4 (Two Tray Modules) Paper Size Width 139.7-297.0 mm 5.5-11.8” Length 182.0-431.8 mm 7.2-17.2” Tray 3, 4 (High Capacity Tandem Tray) Tray 5 (Bypass Tray) Tray 6 (High Capacity Feeder) 88.9-297.0 mm 3.6-11.8” Not Available Envelope Tray 148.7-241.0 mm 5.9-9.6" Not Available 98.4-431.8 mm 3.9-17.2” 98.4-162.0 mm 3.9-6.
Supported Paper Sizes and Types Paper Type Bond Paper Envelope Weight g/m2 Tray 1 170-215 Tray 2, Tray 3, 4 (Two Tray Module/ High Capacity Tandem Tray) Tray 5 (Bypass Tray) Tray 6 (High Capacity Feeder) O O O O 170-215 Envelope Tray O Labels – O O O O Transparency – O O O O O : Available blank : Not available *1: Plain Reload refers to paper already printed on one side.
2 Paper and Other Media Output Trays/Duplex Module Center Tray Left Side Tray Integrated Office Finisher Office Finisher LX Duplex Module O O O O O O O O O O O O O O O O O O O Punched O O O O O Letterhead O O O O O Pre-Printed O O O O O Other O O O O O 56-63 O O O O O Heavyweight 106-169 O O O O Extra Heavyweight 170-215 O O O O Bond Paper 170-215 O O O O Envelope 170-215 O O O Labels – O O O Transparency – O O O Paper
3 Maintenance This chapter describes the maintenance tasks that are required periodically to maintain the machine in proper working order. Ordering Supplies A variety of supplies are available for the machine, including machine-specific consumables such as a toner cartridge, a drum cartridge, staple cartridges and refills. General-use supplies are also available, such as glass cleaners, cleaning solvents, paper and media products.
3 Maintenance Document Glass and Document Feeder Glass Clean the document cover and document glass monthly to prevent streaks, smears, and other marks from appearing on copies or prints. If the optional document feeder is installed, also clean the film and document feeder glass. 1. Wipe the document cover and document glass with a soft cloth moistened with water or Xeroxapproved cleaner to remove any marks, and then wipe with a soft, dry cloth. Feeder film Document cover Document feeder glass 2.
Replacing the Drum Cartridge Removing the Old Drum Cartridge 1. Make sure that the machine is not operating, and open the front cover. 2. Open the bypass tray and then Cover A while lifting up the release lever. 3. Lift up the colored lever, and slide the drum cartridge out until you can grasp the handle on top of the cartridge. 4. Hold the handle and remove the cartridge from the machine.
3 Maintenance 3. Insert the cartridge as shown in the illustration, and slide it into the machine until it clicks. 4. Pull the cartridge tape straight out without breaking it. 5. Push the cartridge again to ensure it is positioned correctly. 6. Close Cover A until it latches, and then close the bypass tray. 7. Close the front cover. NOTE: If the front cover is not completely closed, a message will appear and the machine will not operate.
Replacing the Toner Cartridge Replacing the Toner Cartridge The toner cartridge is a customer replaceable unit. The touch screen will display a message when the cartridge needs to be replaced. WARNING • Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. CAUTION • Keep the drum and toner cartridges out of the reach of children. If a child accidentally swallows toner, spit it out, rinse mouth with water, drink water and consult a physician immediately.
3 Maintenance Inserting the New Toner Cartridge 1. Remove the new toner cartridge from the box. Before removing the cartridge from the bag, shake it from side to side to evenly distribute the toner inside. 2. Insert the cartridge as shown in the illustration, and slide it into the machine until it clicks. 3. Close the front cover. NOTE: If the front cover is not completely closed, a message will appear and the machine will not operate.
Loading Staples in the Office Finisher LX (Optional) 3. After removing the staple cartridge, check the inside of the finisher for any remaining staples. 4. Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2). 2 1 1 5. Insert the front side of the new staple case into the staple cartridge (1), and then push the rear side into the cartridge (2). 2 1 6. Return the staple cartridge to its original position 7.
3 Maintenance 1. Make sure that the machine is not operating, and open the front cover of the finisher. 2. Hold the staple cartridge by the lever R1 and pull it to the right. Lever R1 3. Hold the staple cartridge by the orange lever and remove it from the finisher. NOTE: The staple cartridge is firmly inserted. A slight force is required to pull the cartridge out of the finisher. Orange Lever 4.
Loading the Booklet Staples in the Office Finisher LX (Optional) Loading the Booklet Staples in the Office Finisher LX (Optional) If the optional Booklet Maker is installed, a message appears on the touch screen when the unit runs out of staples. When the message is displayed, load a new staple cartridge into the Booklet Maker. The Booklet Maker contains two staple cartridges. 1. Make sure that the machine is not operating, and open the side cover of the finisher. 2.
3 Maintenance message stating to empty the container appears again, and this can cause a breakdown of the machine. NOTE: Make sure you empty the hole punch waste container when the power is on. If you empty the container when the power is off, the machine will not recognize that the container has been emptied. 1. Make sure that the machine is not operating, and open the front transport cover of the finisher. 2. Pull out the hole punch waste container. 3. Empty the container. 4.
4 Job Status This chapter contains information on the job status screens and the features available. Job Status This feature allows you to check the progress of incomplete jobs, or display the detailed information of completed jobs. The newest job will be displayed at the top of the list. You can also check, delete, or print documents stored in the public mailbox (polling box) of the machine. Use the scroll bar to switch between screens.
4 Job Status Active Jobs This screen allows you to view incomplete jobs that are waiting, in progress, or suspended. It also allows you to view Secure Print, Sample Set, or Delayed Print documents that are currently stored in the machine. You can see job attributes or promote/delete jobs. 1. Press the button on the control panel. 2. Select the [Active Jobs] tab. NOTE: Use the scroll bar to switch between screens. 3. Select a job to cancel or promote as required.
Completed Jobs Delete Cancels a job that is being processed or on hold, or deletes a stored document from the machine’s memory. Promote Job Promotes a job to be processed immediately after the one being processed. Last Original Indicates the current scan batch is the last in a job to be scanned. Next Original Sequentially scans more sections in the same scan job. Start Starts scanning the next document or prints a job being held on the machine. Release Prints a stored document.
4 Job Status Job Attributes Select a job on the [Completed Jobs] screen to display the job attributes. The attributes displayed vary depending on the type of job. Show Children Jobs Select this button to show all child jobs for the selected job. The button is displayed only when there are child jobs available. Job History Report Select this button to print a job history report for both parent and child jobs.
Secure Print Jobs & More Charge Print The Charge Print feature temporarily stores documents on the machine per billing ID. The feature prevents unauthorized printing by requiring users to log in to the machine before printing. Documents without a billing ID are stored under [No User ID], and do not require user login to be printed. NOTE: Billing IDs can be set up on the print driver. For more information, refer to the online help provided for the print driver.
4 Job Status Private Charge Print The Private Charge Print feature temporarily stores documents per user ID, until a user logs in and manually prints them from the machine’s control panel. This feature only displays documents of a logged-in user, and thus provides security and privacy to documents stored in the machine.
Secure Print Jobs & More 3. Select [Document List]. 4. Enter the passcode for the user ID, and select [Confirm]. 5. Select a document to print or delete. 6. Select the required option. Refresh Refreshes the displayed information. Go to Specifies the Secure Print number to be displayed on the screen. Enter a number within the range of 001 to 200 using the scroll buttons or the numeric keypad. Document List Displays the passcode entry screen for the selected user ID.
4 Job Status • Select All - Selects all documents in the list. • Delete - Deletes a document selected in the list. • Print - Prints a document selected in the list. After printing, the document will be deleted. Delayed Print This feature allows you to store documents on the machine for printing at a later time. You can check, print, or delete the stored documents before the specified print time. 1. Select [Delayed Print] on the [Secure Print Jobs & More] screen. 2. Select a document to print or delete.
Secure Print Jobs & More Pages Displays the number of printed, scanned, sent, or received pages. Select All Selects all the documents in the [Public Mailbox]. Print Prints a document selected in the list. Delete Deletes a document selected in the list. Undelivered Faxes This feature allows you to delete or resend undelivered faxes. You can resend faxes to their original recipient or change the recipient. 1. Select [Undelivered Faxes] on the [Secure Print Jobs & More] screen. 2.
4 Job Status Address Book Displays a page which allows you to select a recipient from the Address Book. For information on how to select a recipient from the Address Book, refer to the Fax chapter in the User Guide. Starting Rate Displays the [Starting Rate] screen where you can select the [G3 Auto] or [Forced 4800 bps] communication mode for fax transmissions. For more information, refer to the Fax chapter in the User Guide.
5 Machine Status This chapter describes how to check the machine status, billing meter, and status of consumables. It also describes how to print various reports/lists and how to access the System Administration mode. For information on each tab, refer to the following: Machine Information – page 49 Faults – page 58 Supplies – page 58 Billing Information – page 59 Tools – page 60 1. Press the button on the control panel.
5 Machine Status 1. Press the button on the control panel. 2. Select the [Machine Information] tab. 3. Select the required option. General Information This feature allows you to view user support information, the machine’s serial number and configuration, and the software versions of the machine components. 1. Select [General Information] on the [Machine Information] screen. 2. Select the required option.
Machine Information Print Mode This feature allows you to change the default printer mode and emulation parameter settings. For the lists of emulation parameters and their values, refer to Emulation Parameters in the Appendix chapter on page 427. 1. Select [Print Mode] on the [Machine Information] screen. 2. Select the required option. Off-line Takes the printer off-line. The printer is unavailable in this mode. On-line Puts the printer on-line, ready to accept data.
5 Machine Status 1. Select [Setup] on the [PDF] screen. 2. Enter a 3-digit parameter item number in the [Item Number] field. 3. Select [Change Value] to change the displayed value, or select [Confirm] if no change is required. 4. If you selected [Change Value], enter the required value in the [New Value] field. 5. Select [Save]. Password Allows you to enter a password to restrict access to PDF direct printing. 1. Select [Password] on the [PDF] screen. 2. Enter a password using the keyboard. 3.
Machine Information 1. Select [Print Reports] on the [Machine Information] screen. Job Status/Activity Report NOTE: When Server Fax is enabled, the [Job Status] feature is displayed instead of the [Job Status/Activity Report] feature, and the [Activity Report] and [Stored Document List] options are not available. 1. Select [Job Status/Activity Report] on the [Print Reports] screen. 2. Select the required option. 3. Select the button on the control panel.
5 Machine Status Printer Reports 1. Select [Printer Reports] on the [Print Reports] screen. 2. Select the required option. Use the scroll bars to switch between screens. 3. Select the button on the control panel. Configuration Report Lists common settings, such as hardware configuration, network information, and print and copy feature settings. PCL Settings List Lists the PCL emulation mode settings. PCL Macro List Lists the macros registered for use with PCL emulation.
Machine Information Reports • Configuration Report - Lists common settings, such as hardware configuration, network information, and print and copy feature settings. • Scan/Fax Configuration Report - Lists settings specific to fax and scan features. • Domain Filter List - Lists domains registered for domain filtering. Job Template List Lists the job templates that can be used on the machine.
5 Machine Status Mailbox List 1. Select [Mailbox List] on the [Print Reports] screen. 2. Select the required option. 3. Select the button on the control panel. Mailbox List Lists the mailbox settings and procedure when storing data in the mailbox. Job Counter Report 1. Select [Job Counter Report] on the [Print Reports] screen. 2. Select the required option. 3. Select the button on the control panel. Job Counter Report Lists the job counter reports for each service.
Machine Information Automatically Printed Reports/Lists This section describes the various reports/lists that can be printed automatically. Job History Report Lists the last 50 jobs processed on the machine. For more information, refer to Job History Report on page 73. Activity Report Lists activity results of incoming and outgoing fax communications. For more information, refer to Activity Report on page 73. Transmission Report - Job Undelivered Lists undelivered documents and their transmission status.
5 Machine Status Fax Receiving Mode This feature allows you to set the fax reception mode to [Manual Receive] or [Auto Receive]. NOTE: This feature is not displayed when Server Fax is enabled. 1. Select [Fax Receiving Mode] on the [Machine Information] screen. Manual Receive Starts receiving a fax or polling after you have answered the call and confirmed it is a fax. Auto Receive Receives a fax automatically.
Billing Information Billing Information This tab allows you to view the billing meter information. For more information, refer to the following: Billing Information – page 59 User Account Billing Information – page 59 1. Press the button on the control panel. 2. Select the [Billing Information] tab. 3. Select the required option. Billing Information This feature allows you to view the total number of prints made on the machine. You can also view the machine’s serial number. 1.
5 Machine Status Tools On the [Tools] screen, the System Administrator can change various default presets on the machine, register mailboxes and job flow sheets, and configure authentication and security features. To access all features on this screen, you must enter the machine in the System Administration mode. Use the following steps to enter the [Tools] screen in the System Administration mode. 1. Press the button on the control panel. button 2.
Tools Accounting This menu allows you to configure accounting functions and view jobs performed by each account. For more information on the features available, refer to Accounting on page 132. Authentication/Security Settings This menu allows you to set up the authentication and security features. For more information on the features available, refer to Authentication/Security Settings on page 138.
5 Machine Status 62
6 Setups This chapter describes how to change the various defaults preset on the machine, how to register the various items such as mailboxes and destinations, and how to configure or change the System Administrator settings. Setting Procedure This section describes the basic setting procedure available in the System Administration mode. Follow the steps below. 1. Enter the System Administration Mode – page 63 2. Configure a Feature – page 64 3. Exit the System Administration Mode – page 64 1.
6 Setups 2. Configure a Feature 1. Press the button on the control panel. button 2. On the Machine Status screen, select the [Tools] tab. 3. Select a menu item from the main menu displayed on the left side of the [Tools] screen. 4. Select a group in the [Group] menu. 5. Select a feature in the [Features] menu, and then configure the feature. NOTE: Some features display the [Change Settings] button.
Main Menu on the [Tools] Screen Main Menu on the [Tools] Screen The main menu, displayed on the left side of the [Tools] screen, provides the following menu items. Refer to the respective sections for details. [Setup] is also available for general users. System Settings – page 65 Setup – page 122 Accounting – page 132 Authentication/Security Settings – page 138 System Settings The [System Settings] menu on the [Tools] screen is categorized into the following groups.
6 Setups Machine Clock/Timers This feature allows you to set the correct date, time, and other related values. 1. Select [Machine Clock/Timers] in the [Features] menu. 2. Change the required settings. Use the side tabs to switch between screens. 3. Select [Close]. Date Specifies the current date. Select from three date formats: Y/M/D, M/D/Y, and D/M/Y. The date set here is printed on lists and reports. Time Specifies the current time. Select a 12- or 24-hour display format.
System Settings Auto Job Release Specifies whether to automatically release the current job to allow execution of the next job, if a problem such as a paper jam interrupts the current copy or scan job and is not resolved within the selected period of time. Select [On] and then select the time period in the range from 4 to 99 minutes. Auto Print Specifies whether to automatically print jobs if you do not perform any operation within the selected period of time.
6 Setups Fault Tone Specifies the volume level of the tone generated when a job did not finish properly. Alert Tone Specifies the volume level of the tone generated when a job is suspended due to an error. Out of Paper Warning Tone Specifies the volume level of the tone generated when the machine runs out of paper. Low Toner Alert Tone Specifies the volume level of the tone generated when it is time to replace the toner cartridge.
System Settings Service Screen Default Specifies the default features to be displayed when canceling the Energy Saver mode. Use the scroll buttons to switch between screens. Service Screen After Auto Clear Specifies the screen to be displayed after the machine performs Auto Clear. Auto Display of Login Screen Specifies whether to display the [Login] screen automatically when power is switched on, or when the Energy Saver mode is canceled.
6 Setups Paper Tray Settings This feature allows you to configure various settings for trays, and for paper to be loaded in the trays. 1. Select [Paper Tray Settings] in the [Features] menu. 2. Change the required settings. 3. Select [Close]. Custom Paper Name / Color Specifies user-defined paper names and paper colors for Custom Paper Type 1 to 5 and Custom Paper Color 1 to 5 respectively. The settings are available for plain paper, bond paper, and recycled paper.
System Settings Paper Tray Attributes During Loading Specifies whether to display the paper tray attributes on the control panel when the tray is opened to load paper. This setting does not apply to Tray 5 (Bypass). Paper Tray Priority Specifies the paper tray priority for Auto Tray Switching. Tray 5 (Bypass) is not available. For more information on Auto Tray Switching, refer to Auto Tray Switching on page 22. Paper Type Priority Specifies the paper type priority for Auto Tray Switching.
6 Setups Image Quality This feature allows you to configure various settings to adjust the quality of scanned data. 1. Select [Image Quality] in the [Features] menu. 2. Change the required settings. 3. Select [Close]. Photo & Text Recognition Specifies the level at which the machine distinguishes between text and photos when [Original Type] is set to [Photo & Text] on the [Image Quality] screen. Select [More Text] to make very fine characters become more easily recognizable as text.
System Settings Job History Report Specifies whether to automatically print a Job History Report for every 50 jobs. Activity Report Specifies whether to automatically print an Activity Report for every 100 fax jobs. An Activity Report shows the result of transmissions and receptions. Transmission Report - Job Undelivered Specifies whether to automatically print a “Transmission Report - Job Undelivered” report for fax jobs.
6 Setups • Print when delivery fails Prints a “Transmission Report - Job Undelivered” for a transmission failure. File Transfer Report - Fax Server Allows you to set whether to print a transmission report after the machine sends scanned data using the Server Fax service. • No Print Does not print a report regardless of whether data transmission is successfully completed or not.
System Settings Delete All Data This feature allows you to delete all document data on the machine. Select [Delete All Data], and then select [Start]. Then select [Yes] to execute deletion. After the deletion finishes, you need to switch the machine off and then on. NOTE: This process may take a few hours depending on the machine configuration. Software Options Specifies software options.
6 Setups 5. Select [Adjust] to apply the settings. 6. Select [Sample Printout] and then select the tray again, to output a sample printout. Check with the sample printout that the fold and staple positions have been adjusted. Watermark This feature allows you to set the defaults for date and text information which can be added to the output as a watermark, for document management control. 1. Select [Watermark] in the [Features] menu. 2. Change the required settings.
System Settings Force Watermark - Client Print Specifies whether to always enable the Watermark feature for print jobs submitted from client computers. Force Watermark - Mailbox Print Specifies whether to always enable the Watermark feature for Mailbox Print jobs. Custom Watermark 1 to 3 Specifies three user-defined text strings that appear in the [Text Default] list. A maximum of 32 alphanumeric and symbol characters can be entered.
6 Setups Odd Page 2 Sided Specifies whether to add a blank page to a document that contains an odd number of pages, so that the document prints as an even number of pages. Paper Size Settings Specifies the paper size table used when the machine is set to detect standard sizes of documents and recording media automatically. You can select from the following tables: [A/B Series (8 × 13”)], [A/B Series], [A/B Series (8K/16K)], [A/B Series (8 × 13”/8 × 14”)], and [Inch Series].
System Settings Document Glass A5 LEF 210.0 148.0 O O O O 5.5 × 8.5” LEF 215.9 139.7 5.5 × 8.5” SEF 139.7 215.9 B5 SEF 182.0 257.0 B5 LEF A4 SEF 257.0 210.0 O O O*1 O*1 O*1 O*1 O O O O 182.0 O O O 297.0 O O O O O O A4 LEF 297.0 210.0 8.5 × 11” SEF (Letter) 215.9 279.4 8.5 × 11” LEF (Letter) 279.4 215.9 O 8.5 × 13” SEF (Legal) 215.9 330.2 O 8.5 × 14” SEF (Legal) 215.9 355.6 B4 SEF 257.0 364.
6 Setups *1: When scanning mixed sized originals, automatic size detection is not available. • Paper Size The machine automatically recognizes the sizes listed on the following pages when recording media is loaded in Trays 1, 2, Trays 3 and 4 (Two Tray Module), Trays 3 and 4 (High Capacity Tandem Tray), Envelope Tray, or Tray 6 (High Capacity Feeder). NOTE: For [Tray 5 (Bypass)], 11 paper sizes can be selected as presets by the System Administrator from the sizes listed in the table on the following pages.
System Settings O O B5 SEF 182.0 257.0 B5 LEF 257.0 182.0 A4 SEF 210.0 297.0 O O O O A4 LEF 297.0 210.0 O O O O O 8.5 × 11” SEF (Letter) 215.9 279.4 O O O O O 8.5 × 11” LEF (Letter) 279.4 215.9 O O O O O 8.5 × 13” SEF (Legal) 215.9 330.2 O O O O O 8.5 × 14” SEF (Legal) 215.9 355.6 O O O O O O O O O O 257.0 364.0 16K SEF 194.0 267.0 16K LEF 267.0 194.0 O O 8K SEF 267.0 388.0 O O 297.0 420.0 O O O O O 279.4 431.
6 Setups Tray 6 (HCF) A/B Series (8K/16K) A/B Series (8 x 13”/8 x 14”) Inch Series 148.0 Length (mm) A/B Series A5 SEF Width (mm) O O O O O O O O O O O O O O A/B Series (8 x 13”) Size 210.0 A5 LEF 210.0 148.0 5.5 × 8.5” LEF 215.9 139.7 5.5 × 8.5” SEF 139.7 215.9 B5 SEF 182.0 257.0 B5 LEF 257.0 182.0 A4 SEF 210.0 297.0 A4 LEF 297.0 210.0 8.5 × 11” SEF (Letter) 215.9 279.4 8.5 × 11” LEF (Letter) 279.4 215.9 8.5 × 13” SEF (Legal) 215.9 330.2 8.
System Settings Millimeters/Inches Specifies [Millimeters] or [Inches] as the unit for entering document or scan sizes. Tray 1 Configuration Specifies whether Tray 1 is used as the standard paper tray, or is replaced with the Envelope Tray (optional). NOTE: Some models do not support the Envelope Tray (optional). Keyboard Input Restriction Specifies whether the machine is to allow entry of standard ASCII characters only, or characters including those specific to the selected language.
6 Setups Country Specify the country code for the line type used in your area. NOTE: When setting up Fax options, users in European countries and North American countries may be required to set the country code for the line. Also refer to “Country Code for Fax Option” in the Fax chapter of the User Guide. Recipient Selection Method Specifies whether any restrictions apply to the method of selecting recipients of fax, Internet Fax, Server Fax, and scanned (E-mail) documents.
System Settings Copy Defaults This feature allows you to set the default for each copy feature. The copy settings are returned to the defaults set here when the power is switched on, when the Energy Saver mode is cancelled, or when the button is pressed. If you set defaults for the features you frequently use, you can quickly copy documents without changing the settings each time. 1. Select [Copy Defaults] in the [Features] menu. 2. Change the required settings.
6 Setups Edge Erase - Left & Right Edges Specifies the defaults for left and right margins of the [Edge Erase] feature on the [Layout Adjustment] screen. Set the margins within the range of 0-50 mm (0-2.0 inches) using the scroll buttons. Image Shift - Side 1 Specifies the default position of [Side 1] in the [Image Shift] feature on the [Layout Adjustment] screen. Image Shift - Side 2 Specifies the default position of [Side 2] in the [Image Shift] feature on the [Layout Adjustment] screen.
System Settings Annotations - Stored Comment Specifies the default text strings for [Comment] in the [Annotations] feature on the [Output Format] screen. Annotations - Comment - Position Specifies the default for [Comment] > [Position] in the [Annotations] feature on the [Output Format] screen. Annotations - Date Stamp Specifies whether to enable the Date Stamp feature by default. Annotations - Apply Date Stamp To Specifies the default pages a date is to be printed on.
6 Setups Bates Stamp - Position Specifies the default value for [Position] displayed when [Bates Stamping] is selected for [Page Number] under [Annotations] on the [Output Format] tab. Sample Job Specifies the default for the [Sample Job] feature on the [Job Assembly] screen. Booklet Creation - Cover Tray Specifies the default for [Covers] > [Paper Supply] > [Cover Tray] in the [Booklet Creation] feature on the [Output Format] screen.
System Settings Fine-tune 100% Specifies the actual magnification ratio for making copies on the document glass when [100%] is selected on the [Reduce/Enlarge] screen. Fine tune the value in the range of 98.0 to 102.0%. Pseudo-Photo Gradation Mode Specifies whether to perform gradation level correction for documents containing photographs. Select from [Error Diffusion] and [Dither].
6 Setups • Custom Size Specifies a user-defined size set using the scroll buttons. Reduce/Enlarge Presets This feature allows you to assign preset magnification buttons. These are displayed when you select [Proportional %] in the [Reduce/Enlarge] feature on the [Copy] screen. If you predefine frequently used magnifications, the original can be expanded or reduced, quickly and easily. 1. Select [Reduce/Enlarge Presets] in the [Features] menu. 2. Change the required settings.
System Settings 3. Select [Close]. USB Specifies whether to enable the USB port and configures the port settings. • Port Status Specifies whether to enable the USB port. • Print Mode Specifies the PDL to be used for print jobs. Only pre-installed PDLs are available. • PJL Specifies whether to enable the PJL (Printer Job Language). • Auto Eject Time Specifies the time-out period when print data is not sent to the machine sequentially.
6 Setups SNMP Specifies whether to enable the SNMP agent. FTP Client Specifies whether to enable the FTP Client port. Receive E-mail Specifies whether to enable the mail receiving port. Send E-mail Specifies whether to enable the mail transmission port. E-mail Notification Service Specifies whether to enable the mail notification service. UPnP Discovery Specifies whether to enable the UPnP port, and specifies the port number. WSD Specifies whether to enable the WSD port, and specifies the port number.
System Settings IPv4 - IP Address Resolution Specifies how to get an IPv4 address for the machine. Selecting [STATIC] allows you to manually configure the IPv4 settings. IPv4 - IP Address Specifies the IP address in IPv4 format. IPv4 - Subnet Mask Specifies the subnet mask in IPv4 format. IPv4 - Gateway Address Specifies the gateway address in IPv4 format. IPv4 - IP Filter Specifies whether to filter access from remote machines.
6 Setups 1. Select [Machine’s E-mail Address/Host Name] in the [Features] menu. 2. Change the required settings. 3. Select [Close]. E-mail Address Specifies the e-mail address of the machine. Enter an address of up to 128 characters. Machine Name Specifies the name of the machine. Host Name Specifies the host name of the machine. Enter a host name of up to 32 characters. Domain Name Specifies the domain name of the machine. Enter a domain name of up to 64 characters.
System Settings HTTP Proxy Server Login Name Specifies the HTTP proxy server login name. HTTP Proxy Server Password Specifies the HTTP proxy server password. Enter a password and then re-enter the password for confirmation. HTTPS Proxy Server Name Specifies the HTTPS proxy server name. HTTPS Proxy Server Port Number Specifies the HTTPS proxy server port number. HTTPS Proxy Server Authentication Specifies whether to enable HTTPS proxy server authentication.
6 Setups • POP Password Encryption Specifies whether to enable the POP password encryption using APOP. SMTP Server Settings Specifies the SMTP server settings. Use the scroll buttons to switch between screens. • SMTP Server Name / IP Address Specifies the domain name or IP address of the SMTP server. • SMTP Server Port Number Specifies the SMTP server port number. • E-mail Send Authentication Specifies the SMTP server authentication method.
System Settings • Server Response Time-Out Specifies the time-out value for a response from the server. • Search Time-Out Specifies the time-out value for user search on the server. Kerberos Server Settings Specifies the Kerberos servers. The following parameters are available for each Kerberos server. Use the scroll buttons to switch between screens. • Kerberos Server 1 to 5 – Primary Server Name / IP Address - Specifies the domain name or IP address of the primary server.
6 Setups • HTTP - SSL/TLS Communication Specifies whether to enable SSL/TLS communications. • HTTP - SSL/TLS Port Number Specifies the SSL/TLS communications port number. • LDAP - SSL/TLS Communication Specifies whether to enable SSL/TLS communication using LDAP. • Device Certificate - Client Specifies the client certificate to attach to the E-mail address. • Verify Remote Server Certificate Specifies whether to enable verification of the remote server certificate.
System Settings • Device Certificate Specifies the certificate for the PDF/XPS signature. For information on certificates, refer to Security - Encryption/Digital Signature on page 297. • PDF Signature Specifies whether to add a PDF signature, whether to add a visible or invisible signature, or whether to prompt the user to add a signature. • XPS Signature Specifies whether to add a XPS signature, or whether to prompt the user to add a signature. IPSec Settings Allows you to configure the IPSec settings.
6 Setups • IEEE 802.1x Specifies whether to enable IEEE 802.1x authentication. • Authentication Method Specifies the IEEE 802.1x authentication method. • Login User Name Specifies the login user name for IEEE 802.1x authentication. • Login Password Specifies the password for the login user name specified in [Login User Name]. • Server Certificate Verification Specifies whether to verify the server certificate. This setting is valid when [PEAP/MS-CHAPv2] is selected in [Authentication Method].
System Settings Allocate Memory This feature allows you to specify memory capacities required for printing and for the receive buffer for each interface. 1. Select [Allocate Memory] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. PostScript Memory Specifies the PostScript memory capacity within the range of 16.00-96.00 MB in 0.25 MB increments using the scroll buttons or the numeric keypad.
6 Setups Receiving Buffer - NetWare Specifies the input buffer memory capacity for the NetWare interface within the range of 64-1024 KB in 32 KB increments using the scroll buttons or the numeric keypad. The currently available memory will be displayed at the top of the screen with the following message: “Memory Available: XXX MB.” Receiving Buffer - SMB Specifies the input buffer memory capacity for the SMB interface.
System Settings Receiving Buffer - Port 9100 Specifies the input buffer memory capacity for Port 9100 interface within the range of 64-1024 KB in 32 KB increments using the scroll buttons or the numeric keypad. The currently available memory will be displayed at the top of the screen with the following message: “Memory Available: XXX MB.” Other Settings This feature allows you to specify a printable area and replacement method when paper runs short. 1. Select [Other Settings] in the [Features] menu. 2.
6 Setups Print User ID Specifies whether to print the user ID and the position to print the ID, when printing using a printer driver to distinguish between users. The user ID is a maximum of 64 characters set by the printer driver. For more information, refer to the printer driver online help. Banner Sheet Specifies whether to add sorting sheets (banner sheets). This is effective for sorting/classifying to differentiate printed sheets from the rest.
System Settings Scan Service Settings This section describes the features that allow you to configure or change machine settings specific to the scan features. For more information, refer to the following. NOTE: When the Server Fax service is enabled, [Scan Service Settings] is displayed as [Scan/Fax Service Settings]. Scan Defaults – page 105 Scan to PC Defaults – page 106 Original Size Defaults – page 107 Output Size Defaults – page 107 Reduce/Enlarge Presets – page 108 Other Settings – page 108 1.
6 Setups Background Suppression Specifies the default for the [Background Suppression] feature on the [Advanced Settings] screen. Original Orientation Specifies the default for the [Original Orientation] feature on the [Layout Adjustment] screen. Resolution Specifies the default for the [Resolution] feature on the [Layout Adjustment] screen. Mixed Sized Originals Specifies the default setting of the [Original Size] feature on the [Layout Adjustment] screen.
System Settings Original Size Defaults This feature allows you to configure or change the original size buttons on the [Original Size] feature on the [Layout Adjustment] screen. 1. Select [Original Size Defaults] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. Original Size 1 to 11 • A/B Series Size Specifies standard document sizes in A/B series. Use the scroll buttons to switch between screens.
6 Setups Reduce/Enlarge Presets This feature allows you to configure or change the reduction/enlargement ratio buttons that appear when [Proportional %] is selected for the [Reduce/Enlarge] feature on the [Layout Adjustment] screen. 1. Select [Reduce/Enlarge Presets] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. R/E Preset 1 to 7 • Preset % Specifies the reduce/enlarge ratios assigned to each of the seven buttons.
System Settings Fax Service Settings This section describes the features that allow you to change the default settings for the fax mode. For more information, refer to the following: Screen Defaults – page 109 Fax Defaults – page 109 Fax Control – page 111 Fax Received Options – page 114 Reduce/Enlarge Presets – page 114 Original Size Defaults – page 115 Local Terminal Information – page 115 Internet Fax Control – page 116 1.
6 Setups 1. Select [Fax Defaults] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. Lighten/Darken Specifies the default for the [Lighten/Darken] feature on the [General Settings] screen. Original Type Specifies the default for the [Original Type] feature on the [General Settings] screen. Resolution Specifies the default for the [Resolution] feature on the [General Settings] screen.
System Settings Fax Control This feature allows you to conduct operational control of the various fax features. 1. Select [Fax Control] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. Re-enter Recipients Specifies whether to re-enter a recipient address after once entering it, to reduce the risk of sending a fax to the wrong address.
6 Setups – If non-standard size documents are scanned – If B4-size documents are scanned with [Paper Size Settings] set to [Inch Series] Sender ID Specifies whether to notify the remote machine of the machine’s G3-ID (fax number) when you send documents with G3 in the [Communication Mode]. Save Undelivered Faxes Specifies whether to save fax documents that could not be sent.
System Settings Tray for Printing Incoming Faxes Specifies the trays for incoming faxes. You can select one or more trays except Tray 5 (Bypass). If the trays selected here run out of paper, Tray 5 (Bypass) is used. 2 Pages Up On Receipt Specifies whether to print consecutively received two documents onto one page. It is effective in saving paper. If the number of received pages is odd, a blank page will be added at the end. If the sizes of received pages are different, the larger size will be used.
6 Setups Maximum Stored Pages Specifies the maximum number of pages that can be stored in memory when you copy documents. Select a number in the range from 1 to 999. Mailbox Receive Display Priority 1 to 3 Specifies the display priority to the fax documents in mailboxes. Select from [F Code], [Remote Terminal ID], and [Remote Terminal Name]. Direct Fax Specifies whether to enable or disable the Direct Fax feature.
System Settings 1. Select [Reduce/Enlarge Presets] in the [Features] menu. 2. Change the required settings. Use the scroll buttons to switch between screens. 3. Select [Close]. R/E Preset 1 to 7 • Preset % Specifies the reduce/enlarge ratios assigned to each of the seven buttons. Select from 25 options in the range of 50-400%. • Variable % Specifies the reduce/enlarge ratios using the scroll buttons in the range of 50% to 400% in 1% increments.
6 Setups Local Name Specifies the local name so that the remote machine can identify your machine. Enter up to 20 characters using the screen keyboard on the touch screen. The local name will be shown in the display or communication management report of the destination. For information on the screen keyboard, refer to Cover Page in the Fax chapter of the User Guide. Company Logo Specifies the sender name (company logo). Enter up to 30 characters using the screen keyboard on the touch screen.
System Settings NOTE: Although [TIFF-S] can be received by any remote machine supporting Internet Fax, [TIFF-F] and [TIFF-J] may not be received. When you set to [TIFF-F] or [TIFF-J], check the capability of the remote machine in advance. Broadcast Starting Rate Specifies the default starting rate for broadcasting Internet Fax. Delivery Confirmation Method Specifies the method of confirming delivery of an Internet Fax transmission.
6 Setups E-mail/Internet Fax Service Settings This section describes the features that allow you to configure or change machine settings for sending scanned documents as e-mail attachments. For more information, refer to the following. NOTE: When the Server Fax feature is enabled, [E-mail/Internet Fax Service Settings] is displayed as [E-mail Service Settings]. E-mail Control – page 118 1. Select [System Settings], and then select [Email/Internet Fax Service Settings] in the [Group] menu. 2.
System Settings Read Receipts Specifies whether to request destinations to send back acknowledgement when opening e-mail. Print Delivery Confirmation E-mail Specifies whether to automatically print out transmission confirmation e-mails. Max number of pages per Split Send Specifies whether to split scanned data into multiple files by the selected number of pages. Select [On] to enter the number of pages in the range of 1 to 999 using the scroll buttons or the numeric keypad.
6 Setups Mailbox/Stored Document Settings This section describes the features that allow you to configure various settings for mailboxes created for saving confidential incoming fax documents or scanned documents. For more information, refer to the following: Mailbox Service Settings – page 120 Stored Document Settings – page 121 1. Select [System Settings], and then select [Mailbox/Stored Document Settings] in the [Group] menu.
System Settings Stored Document Settings This feature allows you to select whether documents stored in a mailbox are automatically deleted. You can set how long documents are kept and what time they are deleted. You can also select whether individual documents are deleted or not. 1. Select [Stored Document Settings] in the [Features] menu. 2. Change the required settings. 3. Select [Close].
6 Setups Pool Server Specifies whether to use a pool server. Pool Server Login Method Specifies the pool server login method. Selecting [Show login screen] displays a login screen to enter the login name and the password each time the machine accesses the pool server. Job Flow Sheet List Default Specifies the default job flow sheet list to be displayed on the [Job Flow Sheets] screen. Selecting [Local Machine] displays the job flow sheet list stored in the machine.
Setup 4. On the screen displayed, select [On] or [Off] under [Check M’box Passcode]. NOTE: If you select [On], go to step 5 to register a passcode. The machine will not allow the mailbox to be accessed unless the registered passcode is entered. If you select [Off], skip to step 8. 5. Enter a passcode (up to 20 digits max.) using the numeric keypad on the control panel. 6. Select the required [Target Operation] option. 7. Select [Save]. 8. Change the required settings. 9. Select [Close].
6 Setups 1. Select [Link Job Flow Sheet to Mailbox] on the [Mailbox XXX – Create/Delete] screen. 2. Change the required settings. 3. Select [Close]. Cut Link Removes linkage with a job flow sheet if any linkage has already been made. Create/Change Link Allows you to select a job flow sheet to be linked with the mailbox. For the displayed [Sheet Filtering], [Create], and [Edit/Delete] buttons, refer to Create Job Flow Sheet on page 125.
Setup Assign/Change Icon Selecting this button and then selecting a job number allows you to give an icon to the job number. Create Job Flow Sheet This feature allows you to create and edit job flow sheets. Job flow sheets are data that defines how to process scanned documents or documents stored in mailboxes. By using a job flow sheet, you can execute the defined flow automatically.
6 Setups Create Displays the [Create Job Flow Sheet] screen. Edit/Delete Displays the [Show Details] screen. • Delete - Deletes the selected job flow sheet. • Copy - Allows you to create a new job flow sheet by copying and modifying the selected job flow sheet. • Edit - Allows you to modify the selected job flow sheet. NOTE: The contents of this option are the same as [Show Details] on the [Select Job Flow Sheet] screen of a mailbox. Search by Name Displays the [Keyboard] screen.
Setup Keyword For use in searching for a job flow sheet on the [Mailbox - Link Job Flow Sheet to Mailbox] screen, touch the box under [Keyword] to enter a keyword, or touch [Select Keyword] to select a keyword from the keywords registered in [Job Flow Sheet Keywords]. For details on [Job Flow Sheet Keywords], refer to Create Job Flow Sheet Keyword on page 127. Send as Fax Displays the screen for registering fax destinations or changing the settings of registered destinations.
6 Setups NOTE: You can program the Address Book with up to 500 destinations in total. NOTE: When a new Address Book in CSV format is imported, all the previous addresses are replaced with the new data. NOTE: Do not open the CSV file using software such as Microsoft Excel. Once opening the CSV file on the software, it is automatically edited and the edited file cannot be used for the machine. NOTE: Address Numbers registered in the Address Book can be used as speed dial codes.
Setup Item Description Default Resolution Select a resolution level to be used for transmission, from among [Panel], [Standard (200x100 dpi)], [Fine (200 dpi)], [Superfine (400dpi)], and [Superfine (600dpi)]. With [Panel] selected, the resolution level selected on the control panel is used. Panel Cover Page Specify whether to attach a Cover Note. If you select [On], then select a comment for a recipient and/or a sender. Off NOTE: Unless registered beforehand, comments cannot be selected.
6 Setups Item Description Default Starting Rate Select a communication mode from [G3 Auto], and [Forced 4800 bps]. This feature is not available for Internet Fax recipients. However, the selected mode is applied to another Internet Fax machine which is used as a relay station for fax transmission. G3 Auto Resolution Select a resolution level to be used for transmission, from among [Panel], [Standard (200x100 dpi)], [Fine (200 dpi)], [Superfine (400dpi)], and [Superfine (600dpi)].
Setup Item Office Description Default - Enter the company name or department name of the recipient (up to 40 characters). NOTE: This item can be renamed on the [Address Search (Directory Service)] screen. Business Address - Enter the address of the recipient (up to 60 characters). NOTE: This item can be renamed on the [Address Search (Directory Service)] screen. S/MIME Certificate Select an S/MIME certificate to attach. Certificates must be set up in advance.
6 Setups 4. Enter a 3-digit Address Number using the numeric keypad on the control panel. 5. Select [Add to this group]. NOTE: You can use an asterisk to specify multiple Address Numbers at a time. If you enter “01*”, Address Numbers from 010 to 019 are specified. If you enter “***”, all the Address Numbers are specified. NOTE: To delete a registered Address Number in a group, enter the Address Number, and then select [Delete from this group].
Accounting menu allows you to start configuring various Accounting settings.
6 Setups NOTE: The [Passcode] button appears when you have chosen the use of a passcode and you have enabled [Login to Local Accounts] in [Authentication/Security Settings]. E-mail Address Allows you to enter the E-mail address. The specified address is the sender’s address displayed on the [E-mail] screen. Enter up to 128 characters. NOTE: The [E-mail Address] button appears when you have enabled [Login to Local Accounts] in [Authentication/Security Settings]. Account Limit Displays the [Account No.
Accounting 1. Select [Accounting], and then select [View Accounts] in the [Group] menu. 2. Select [User Account] or [Group Account]. If you select [User Account], select also the User ID to be checked. 3. Click [Details]. Reset User Accounts This feature allows you to reset the parameters set for all users (accounts) and clear all data tracked by the machine. It also allows you to print an Auditron report for all services. 1.
6 Setups System Administrator’s Meter (Copy Jobs) This feature allows you to check the System Administrator’s Copy meter on the screen and to reset all System Administrator’s meters. 1. Select [Accounting], and then select [System Administrator’s Meter (Copy Jobs)] in the [Group] menu. 2. To clear the System Administrator’s meters, select [Reset]. 3. Select [Close].
Accounting • Verify User Details - Specifies whether to verify user details. Select [Off (Keep Logon Records] to allow access without verifying the User ID and Account ID. The entered information is logged on the machine. Select [On] to verify user information. • Customize User Prompts - Specifies the type of user information used for the Accounting feature. Selecting [None] does not prompt users to enter their user ID or account ID for accounting purpose.
6 Setups Auto Reset of User Billing Information This screen allows you to specify when to reset user billing information. 1. Select [Accounting], and then select [Auto Reset of User Billing Information] in the [Group] menu. 2. Select the required option, and set the time values accordingly. 3. Select [Save]. Copy Activity Report This screen allows you to set the machine to automatically print reports showing the number of copy jobs processed for each user. 1.
Authentication/Security Settings 1. Select [Authentication/Security Settings], and then select [System Administrator Settings] in the [Group] menu. System Administrator’s Login ID This feature allows you to change the default System Administrator’s Login ID. Program a new ID between 1 and 32 alphanumeric characters. 1. Select [System Administrator Login ID] in the [Features] menu. 2. Select [On]. 3.
6 Setups Login Type This screen allows you to select an authentication type. NOTE: The available options vary depending on the machine configuration. NOTE: When [Login to Local Accounts] is selected, authentication is carried out based on the user information set for the Accounting feature. 1. Select [Login Type] in the [Features] menu. 2. Select the required option. 3. Select [Save]. Access Control This screen allows you to set whether to verify users when they access a target screen.
Authentication/Security Settings Feature Access Specifies whether to verify users when they print or retrieve documents stored in mailboxes. You can select [Unlocked] or [Locked] for each mailbox operation. Create/View User Accounts This feature is the same as [Create/View User Accounts] displayed under [Accounting]. For details, refer to Create/View User Accounts on page 133. Reset User Accounts This feature is the same as [Reset User Accounts] displayed under [Accounting].
6 Setups Allow user to disable active settings Specifies whether to permit the group members to disable the Watermark feature during their user session, when [Allow User to Disable Active Settings] in [Authentication/Security Settings] is set to [Enable Active Settings]. NOTE: For information on [Allow User to Disable Active Settings], refer to Allow User to Disable Active Settings on page 144. User Details Setup This feature allows you to configure the settings for user ID authentication.
Authentication/Security Settings NOTE: Once this setting is changed, all the registered information about users, as well as the mailboxes and job flow sheets linked to the users, are deleted. Before the deletion, a confirmation message is displayed. Allow Guest User Specifies whether to allow guest users to use the machine. When [On] is selected, set [Guest Passcode]. NOTE: [Allow Guest User] is displayed when [Login to Remote Accounts] is selected in [Login Type].
6 Setups Receive Control Specifies the receive control for externally submitted jobs. • According to Print Auditron - The receiving control depends on the setting made on the machine. The options for [Job Login Success], [Job Login Failure], and [Job without User ID] are displayed. • Save in Private Charge Print - Saves jobs with incorrect User ID in Private Charge Print. The [Job without User ID] option is available for printing the job.
Authentication/Security Settings Active Jobs View This feature allows you to hide the details of active jobs from general users, on the [Active Jobs] screen in Job Status. 1. Select [Active Jobs View] in the [Features] menu. 2. Select the required option. 3. Select [Save]. Hide Job Details Select [No] to display, or [Yes] to hide the details of active jobs.
6 Setups ensures higher security than [1 Overwrite]. The setting also overwrites temporarily saved data such as copy documents. Scheduled Image Overwrite Specifies how often and when to overwrite data on the hard disk. At the specified time, overwriting starts and all jobs in progress, including a fax being received, are canceled. The machine will reboot after the overwriting process.
7 CentreWare Internet Services The CentreWare Internet Services program uses the embedded web user interface which enables communication between a networked computer and the machine via HTTP. CentreWare Internet Services can be used to check the machine status and the status of each job, and to change the machine configuration. This chapter explains how to enable and use CentreWare Internet Services for the machine.
7 CentreWare Internet Services CentreWare Internet Services Environments CentreWare Internet Services uses the embedded HTTP Server that resides in the machine. This allows communication with the machine through a web browser with access to the Internet or an intranet. By entering the IP Address of the machine as the URL (Universal Resource Locator) in the browser, direct access to the machine becomes available.
CentreWare Internet Services Installation 6. Select [Port Settings] in the [Features] menu. 7. Select [Internet Services] and [Change Settings]. 8. Select [Port Status] and [Change Settings]. 9. Select [Enabled] and [Save]. Set the port number for CentreWare Internet Services, if required. 10. At the [Internet Services] screen, select [Internet Services Port Number] and [Change Settings]. 11. Use the keypad to enter the port number, and select [Save]. Next, establish TCP/IP. 1.
7 CentreWare Internet Services If you selected [Enabled] in step 3, proceed to step 4. Otherwise, proceed to step 10. 4. Select [Manually Configured IPv6 Address], and then [Change Settings]. 5. Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save]. 6. Select [Manually Configured IPv6 Prefix], and then [Change Settings]. 7. Enter an IP address prefix, and then select [Save]. 8.
Selecting Transport Protocols Selecting Transport Protocols When using the NetWare, SMB, or SNMP port, change the transport protocol if required. • NetWare: IPX/SPX, TCP/IP • SMB: NetBEUI, TCP/IP • SNMP: UDP, IPX 1. On the CentreWare Internet Services home page for the machine, select the [Properties] tab. 2. In the [Properties] frame, select [Port Status]. 3. Select the required transport protocol. NetWare: IPX/SPX, TCP/IP SMB: NetBEUI, TCP/IP SNMP: UDP, IPX 4. Select [Apply].
7 CentreWare Internet Services Main Panel Displays information and settings for an item selected on the Menu Panel. For more information about each function, refer to the following: Services – page 152 Status – page 154 Jobs – page 156 Print – page 158 Scan – page 160 Properties – page 173 Support – page 224 Services The services supported by CentreWare Internet Services are subdivided into the following categories. The category is selected on the tab bar in the header panel.
Services Category Name Services Properties • Configuration Overview • Description • General Setup - Configuration - Job Management - Paper Tray Attributes - Paper Settings - Power Saver/Energy Server Settings - Stored Document Settings - Memory Settings - Internet Services Settings - Pool Server Settings - Cloning - Alert Notification - Billing & Counters - SMart eSolutions • Connectivity - Port Status - Physical Connections - Protocols • Services - Printing - E-mail - Internet Fax - Fax - Network Scann
7 CentreWare Internet Services Default User ID and Passcode If the System Administration mode is enabled in CentreWare Internet Services settings, you will be prompted to enter the System Administrator user ID and passcode when some changes are made. The default user ID and passcode for the System Administrator are “11111” and “x-admin”, respectively. This ID and passcode are the default, and can be changed by the System Administrator.
Status Paper Type Displays the type of paper loaded in each tray. Priority Displays the priority set for each tray when Auto Tray Switching is selected. The highest priority is number 1. The greater the number, the lower the priority. Output Destination Trays Lists the available output trays. NOTE: Trays displayed will depend on the configuration. Status Displays the status of each output tray. NOTE: If the output tray becomes full, remove the stack from the output tray.
7 CentreWare Internet Services Jobs The [Jobs] tab displays a list of active and completed jobs. You can also delete jobs on this tab. NOTE: The details displayed may differ from those shown on the machine’s touch screen. Follow the steps below to select the features available on the [Jobs] tab: 1. Click [Jobs] on the Header Panel of the home page. 2.
Jobs Type Displays the type of job. Page Count Displays the number of pages printed (printed jobs only). Output Destination Displays the output destination, address, document receipt number, or name of the recipient server or file. If the output destination is unknown or not specified, “-” is displayed. Host Interface Displays the name of the host that has sent the job. If the host interface is unknown or not specified, “-” is displayed. Time Completed Displays the date and time the job was completed.
7 CentreWare Internet Services Error History This page displays a list of errors that have occurred. Date & Time Displays the date and time an error occurred. Error Code Displays the error code of the error. Print The [Print] tab allows you to specify printing and paper parameters, enter accounting information, and select the delivery method for your print job. Follow the steps below to select the features available on the [Print] tab. 1. Click [Print] on the Header Panel of the home page.
Print Feature Delivery Description Immediate Print Allows you to send a file directly to the machine to print. Sample Set Allows you to print one set of a document prior to printing the whole quantity. User ID Enter the user ID for the Sample Set feature with up to 32 characters. Delayed Print Allows you to print documents at the specified time within 24 hours. Hour Specify the hour value. Minute Specify the minute value.
7 CentreWare Internet Services Scan This page allows you to create, modify, or delete job templates for Network Scanning jobs, and configure mailbox and job flow sheet settings. 1. Click [Scan] on the Header Panel of the home page. 2. On the collapsible menu of the Menu Panel, click [Job Template], [Mailbox] or [Job Flow Sheets].
Scan New Distribution Template The following table shows the information fields on the [New Distribution Template] page. Feature General Information Description Template Name Enter the name of a new job template. Description (Optional) Enter the description of the new job template. This setting is optional. Owner (Optional) Enter the owner of the new job template. This setting is optional.
7 CentreWare Internet Services Feature Description File (continued) Edit (continued) Protocol Displays the filing protocol set in [Properties] > [Network Scanning] > [File Repository Setup]. Host Name/IP Address & Port Displays the host name/IP address and port number of the filing protocol set in [Properties] > [Network Scanning] > [File Repository Setup]. Document Path Displays the path to the file repository set in [Properties] > [Network Scanning] > [File Repository Setup].
Scan Feature Advanced Settings Description Lighten/Darken Displays the scan density setting. Background Suppression Displays whether to suppress background colors when scanning. Resolution Displays the scan resolution setting. Edit Displays a page where you can edit the [Advance Settings] settings. Some of the following options may not be available depending on other settings. Image Options • Lighten/Darken - Allows you to adjust the density in seven levels from [Lighten +3] to [Darken +3].
7 CentreWare Internet Services Feature Layout Adjustment Description Original Orientation Displays the original orientation setting. Original Size Displays the original paper size setting. Reduce/ Enlarge Displays the scan ratio setting. Output Size Displays the output paper size setting. Edge Erase Displays the top/bottom or left/right edge erase setting. Edit Displays a page where you can edit the [Layout Adjustment] settings.
Scan Feature Filing Options Description Document Name Displays the document name. Document Format Displays the file format to use when saving scanned data. Edit Displays a page where you can edit the [Filing Options] settings. NOTE: Some of the following options may not be available depending on other settings. Document Name Enter the document name. Document Format Allows you to specify the file format to use when saving scanned data. The following options are available.
7 CentreWare Internet Services Mailbox Name Displays the names of mailboxes. Clicking the name of a registered mailbox displays the [Mailbox Document List] page for that mailbox. Number of Documents in this Mailbox Displays the number of documents stored in each mailbox. Document List Displays the [Mailbox Document List] page where you can set the document processing settings for the selected mailbox. Delete Deletes the selected mailbox.
Scan Print Document Paper Supply Select the paper tray to be used to print the selected document. Output Destination Select the output tray. Quantity Select the number of copies to print. 2 Sided Printing Select whether to print only on one side or both sides of the paper. Staple Select the staple position and number of places to staple. Hole Punch Select the hole-punch position and the number of holes to punch. Batch Print Select whether or not to batch print the selected documents.
7 CentreWare Internet Services Edit Mailbox The following table shows the information fields on the [Edit Mailbox] page. Mailbox Mailbox Number Displays the number of the selected mailbox. Mailbox Name Allows you to edit the name of the selected mailbox. Mailbox Passcode Allows you to edit the passcode to the mailbox. The passcode can be up to 20 characters long. The passcode is optional; you can leave the text box blank.
Scan Mailbox Setup The following table shows the information fields on the [Mailbox Setup] page. Mailbox Mailbox Number Displays the number of the selected mailbox. Mailbox Name Allows you to enter the name of the mailbox. Mailbox Passcode Allows you to enter the passcode to the mailbox. The password can be up to 20 characters long. The password is optional; you can leave the text box blank. Retype Passcode Re-type the passcode for verification.
7 CentreWare Internet Services Edit Job Flow Sheet Displays the [Job Flow Sheets Common Attributes] page where you can edit the selected job flow sheet. NOTE: This button becomes active only when logged in as the System Administrator. Create Job Flow Sheet Displays the [Job Flow Sheets Common Attributes] page where you can create a new job flow sheet. NOTE: This button becomes active only when logged in as the System Administrator.
Scan Send as Fax The following table shows the information fields on the [Send as Fax] page. Job Flow Sheet Name Displays the name of the job flow sheet. Name Enter the recipient’s name. Recipient Address Enter the recipient’s address. Line Type Displays the line type: [Extension] or [Outside Line]. Starting Rate Select the fax communication mode from [G3 Auto] and [Forced 4800 bps]. Mailbox Number Enter the mailbox number. Mailbox Passcode Enter the mailbox passcode.
7 CentreWare Internet Services Send as E-mail The following table shows the information fields on the [Send as E-mail] page. Job Flow Sheet Name Displays the name of the job flow sheet. Recipient Name 1 - 10 Enter the names of the recipients within 36 characters. You can enter the names of up to 10 recipients. Recipient Address 1 10 Enter the addresses of the recipients within 128 characters. You can enter the addresses of up to 10 recipients. Subject Enter the subject of the e-mail.
Properties SMB Transfer The following table shows the information fields on the [SMB Transfer] page. Job Flow Sheet Name Displays the name of the job flow sheet. Name Enter the recipient name with up to 36 characters. Server Name Enter the server name or IP address of the transfer destination. Shared Name Enter the volume name of the destination in which documents will be saved. Save in Specify the directory in which to save documents.
7 CentreWare Internet Services Properties Features The following table lists the items that can be set. Some items may not be displayed depending on your machine configuration. Feature Configuration Overview 174 Setting items Connectivity and Printing Print Protocols – Clicking the [Settings] button displays the [Connectivity and Printing] page, which displays links to the following property settings pages. Some items may not appear depending on your machine configuration.
Properties Feature Configuration Overview Setting items Services (continued) • LDAP User Mappings – Clicking the [Configure] button displays the [LDAP User Mappings] page. For details on the page, refer to LDAP User Mappings on page 192. • LDAP Authentication – Clicking the [Configure] button displays the [LDAP Authentication] page. For details on the page, refer to LDAP Authentication on page 192. • E-mail Settings – Clicking the [Configure] button displays the [E-mail] page.
7 CentreWare Internet Services Feature Description General Setup 176 Setting items Allows you to set and view information related to the machine, such as the name and installation location of the machine and the System Administrator’s e-mail address. Machine Model Displays the model of your machine. Serial Number Displays the serial number of the machine. Machine Name Enter the name of the machine. Location Enter the location of the machine. Contact Person Enter the name of the System Administrator.
Properties Feature General Setup Setting items Paper Settings Paper Type Lists different paper types. Paper Name Enter the names for [Custom Paper 1] to [Custom Paper 5]. Priority Allows you to configure the priority settings for various paper types when the auto tray is selected. Power Saver/Energy Saver Settings Time to Low Power Mode Allows you to specify the time-out period before the machine enters the Low Power Mode from user operation.
7 CentreWare Internet Services Feature General Setup 178 Setting items Memory Settings (continued) LPD Allows you to select the spool destination for the job. • Spool to Memory – Enter a value between 512 KB and 32 MB (32768 KB) in 256 KB increments. • Spool to Hard Disk – The print page buffer text box will be blank and the value cannot be updated. • No Spooling – Enter a value between 1024KB and 2048KB in 32 KB increments. IPP Allows you to select the spool destination for the job.
Properties Feature General Setup Setting items Cloning This feature, provided by Xerox Standard Accounting, saves the settings of selected features in a configuration file, which can then be used to clone the settings onto other machines. To install configuration files to other machines, the machines must have the same version of software as this machine. Create Clone File Allows you to select which settings will be cloned from the following features. To select all the features, simply click [Clone].
7 CentreWare Internet Services Feature General Setup 180 Setting items Alert Notification (continued) Notice Frequency Settings: • Notice Frequency – Allows you to select the frequency for sending status e-mails. • Notice Week Day – Allows you to select the day of the week on which to send status e-mails. • Notice Month Date – Allows you to select the date of the month on which to send status e-mails. • Notice Time – Allows you to specify the time to send status e-mails.
Properties Feature General Setup SMart eSolutions Setting items Allows you to set up the SMart eSolutions feature, which enables automatic billing meter reading and machine supplies reporting. Registration Setup: • 1. Enable Proxy Server – Displays the [Proxy Server Settings] page. For details on the page, refer to Proxy Server on page 194. • 2. Register with Xerox Communication Server – Displays the [Xerox Communication Server] page.
7 CentreWare Internet Services Feature Connectivity 182 Port Settings Setting items Allows you to select whether to enable or disable different ports used on the machine. USB Select the check box to enable this port. EtherTalk Select the check box to enable this port. NetWare Select the check box to enable this port. You can also configure the transport protocol to be used. To enable the transport protocol, select [IPX/SPX] and/or [TCP/IP]. SNMP Select the check box to enable this port.
Properties Feature Connectivity Setting items Physical Connections Ethernet Allows you to select the Ethernet transmission rate. Rated Speed – You can select one of the following options. • Auto – Detects the Ethernet transmission rate automatically. • 10 Mbps Half-Duplex • 10 Mbps Full-Duplex • 100 Mbps Half-Duplex • 100 Mbps Full-Duplex MAC Address – Displays the MAC address of the machine. This is a display-only item. USB Allows you to configure the USB port settings.
7 CentreWare Internet Services Feature Connectivity 184 Protocols (continued) Setting items NetWare (continued) • Frame Type – Select the frame type. - Auto: Automatically configures the active frame type. - Ethernet II: Selects Ethernet frame type. - Ethernet 802.3: Selects IEEE802.3 frame type. - Ethernet 802.2: Selects IEEE802.3/IEEE802.2 frame type. - Ethernet SNAP: Selects IEEE802.3/IEEE802.2/SNAP frame type.
Properties Feature Connectivity Protocols (continued) Setting items TCP/IP Allows you to configure the TCP/IP settings. IP Mode: • IP Mode – Select an IP mode from [IPv4], [IPv6], and [Dual Stack]. General: • Protocol – Displays whether the protocol is enabled or disabled. • Physical Connection – Displays “Ethernet”. This is a display-only item. • Host Name – Enter the host name. If you change the host name of TCP/IP, the host name of SMB also changes.
7 CentreWare Internet Services Feature Connectivity 186 Protocols (continued) Setting items TCP/IP (continued) DNS Configuration: IPv4: • Obtain DNS Server Address Automatically – Allows you to enable or disable the automatic setting of the IPv4 DNS server address via DHCP. • Preferred DNS Server – Enter the IPv4 address for the DNS domain primary server. • Alternate DNS Server 1 - 2 – Enter the IPv4 addresses for the DNS domain alternate server 1 and 2.
Properties Feature Connectivity Protocol (continued) Setting items SNMP Configuration Allows you to configure the following options when accessing the machine via SNMP. SNMP Properties: Enable SNMP v1/v2c Protocols – Allows you to enable or disable the SNMP v1/v2c protocols. Edit SNMP v1/v2c Properties – Displays the page which allows you to set the following SNMP v1/v2c properties. Community Names: • Community Name (Read Only) – Enter the community name used for display.
7 CentreWare Internet Services Feature Connectivity 188 Protocols (continued) Setting items SNMP Configuration (continued) Advanced – Displays a page that contains the [Add UDP IPv4], [Add UDP IPv6 Address], [Add IPX Address], and [Delete] buttons. • Add UDP IPv4 Address – This button displays the [SNMP Configuration - IPv4] page, which allows you to set the following settings. IP Trap Destination Address: - IP Address: Enter the IPv4 address of the SNMP agent that you are setting up to receive traps.
Properties Feature Connectivity Protocols (continued) Setting items SNMP Configuration (continued) • Delete – Selecting a trap on the [SNMP Configuration > Advanced] page and clicking this button deletes the trap. You can select and delete multiple traps at once. SSDP Allows you to configure the SSDP protocol settings as follows: Protocol – Displays whether the protocol is enabled or disabled. Valid Advertising Period – Specify the time during which the advertising period remains valid.
7 CentreWare Internet Services Feature Connectivity 190 Protocols (continued) Setting items Microsoft Networking (continued) • Primary Server IP Address & Port – Displays the primary server WINS IP address when [Obtain WINS Server Address Automatically] is disabled. Change the address as necessary. • Secondary Server IP Address & Port – Displays the secondary server WINS IP address when [Obtain WINS Server Address Automatically] is disabled. Change the address as necessary.
Properties Feature Connectivity Protocols (continued) Setting items SMTP Server Required Information: • SMTP Server IP Address / Host Name & Port – Enter the SMTP server address in the first text box. Up to 128 characters can be entered, including. (period) and - (hyphen). In the second text box, enter the SMTP port number. • WorkCentre E-mail Address – Enter the e-mail address of the machine.
7 CentreWare Internet Services Feature Connectivity 192 Protocols (continued) Setting items LDAP (continued) - Password: Enter the password for the search login name using up to 32 characters. If the server does not require authentication, or a password is not required upon authentication, leave this text box blank. - Retype Password: Re-enter the password for verification. - Maximum Number of Search Results: Specify the maximum number of search result entries.
Properties Feature Connectivity Protocols (continued) Setting items LDAP (continued) - Attribute of Typed User Name: Specify the typed user name attribute. - Attribute of Login User Name: Specify the login user name attribute. - Use Added Text String: Specify whether to use additional user name characters. - Text String Added to User Name: Enter the text string to be added to the user name.
7 CentreWare Internet Services Feature Connectivity 194 Protocols (continued) Setting items HTTP (continued) Keep Alive Timeout – Displays “60 seconds”. This is a display-only item. Maximum Connections – Enter the maximum number of sessions between 1 and 15. Port Number – Enter the port to be used for HTTP communication. Secure HTTP (SSL) – Select whether or not to enable SSL/TLS communication. Secure HTTP Port Number – Enter the port number to be used for SSL/TLS communication.
Properties Feature Connectivity Protocols (continued) Setting items IPP Allows you to configure the following options when using IPP (Internet Printing Protocol). • Port Number: The default IPP port number 631 is displayed. • Add Port Number – Enter the port number. • TBCP Filter – Select the check box to enable TBCP Filter when processing PostScript data. This is only available when the optional PostScript kit is installed.
7 CentreWare Internet Services Feature Services 196 Printing Setting items Print Mode Allows you to specify the type of printer language to use when a print job is sent using USB, EtherTalk, SMB, NetWare, LPD, IPP, etc. Only the enabled protocols will be displayed. Auto – Allows you to set the machine so that it will automatically determine and use the most suitable language to print data received from the host device. PostScript – Sets PostScript as the printer language.
Properties Feature Services Printing (continued) Setting items Language Emulation (continued) - Collated: Allows you to specify whether to collate the output. - Offset Stacking: Allows you to select the offset method. - Staple: Allows you to select the stapling method. - Image Enhancement: Allows you to specify whether to enable or disable image enhancement. - Resolution: Allows you to select output resolution.
7 CentreWare Internet Services Feature Services 198 Printing (continued) Setting items Language Emulation (continued) • Quantity – Allows you to specify the number of sets to print between 1 and 999. • 2 Sided Printing – Allows you to select whether to print both sides of paper. • Default Orientation – Allows you to specify the orientation of the original. • HexDump – Allows you to enable or disable hexadecimal memory dump for the PCL mode.
Properties Feature Services Printing (continued) Setting items Language Emulation (continued) - Quantity: Enter the number of sets to print when stored jobs is selected for Print Quantity Setup. - 2 Sided Printing: Allows you to select whether to print on both sides of paper. - Origin: Allows you to specify the origin of the coordinates. - Image Orientation: Allows you to select the orientation of the document. - Multiple-Up: Allows you to specify the settings for Multiple-Up.
7 CentreWare Internet Services Feature Services 200 E-mail Setting items Allows you to configure e-mail settings. Defaults From Address – Displays the sender’s address. Message – Displays the default e-mail message. Signature – Displays the default e-mail signature. Confirmation Sheet – Displays whether to have a confirmation sheet printed after every e-mail transmission or only upon an error. Add Me to "To:" Field – Displays whether to automatically add the sender’s address in the “To:” field.
Properties Feature Services E-mail (continued) Setting items Default (continued) • Message – Specify the default e-mail message. • User – Select whether to include the sender’s user name and e-mail address in the e-mail message. • Attachment – Select whether to include information about attachments, such as the number of pages and file format, in the e-mail message.
7 CentreWare Internet Services Feature Services Internet Fax (continued) Setting items Default (continued) • Incoming Internet Fax Print Options – Allows you to select the printing options for the headers and contents of incoming Internet faxes. • Subject – Specify the default Internet fax subject. • Message – Specify the default Internet fax message. • User – Select whether to include the sender’s user name and e-mail address in the Internet fax message.
Properties Feature Services Fax (continued) Setting items • Edit – Displays the [General] page, which allows you to configure the following settings: - Job Log: Specify whether to include user names and/or the domain names on job logs. - Confirmation Sheet: Specify whether to have a confirmation sheet printed with each fax transmission. Confirmation sheets can be always printed, not printed, or printed only upon an error.
7 CentreWare Internet Services Feature Services 204 Network Scanning Setting items General Allows you to set up general information for the Network Scanning service. Network Scanning: • Confirmation Sheet – Allows you to select whether or not to print a confirmation sheet. When enabled, a sheet showing the success or failure of a job will be printed. • Localization – Displays the type of measurement: inches or millimeters.
Properties Feature Services Network Scanning (continued) Setting items File Repository Setup (Continued) • Share – Enter the shared name. This appears only when [SMB] is selected in [Protocol]. • Scriptpath and filename (from HTTP root) - Specify the script path and file name. This appears only when [HTTP] or [HTTPS] is selected in [Protocol]. • Document Path – Specify the path to the file repository using up to 128 characters. • Server Name - Specify the server name.
7 CentreWare Internet Services Feature Services 206 Setting items Network Scanning (continued) Advanced Template Pool Setup Allows you to view and modify the remote pool setups. Remote Template Repository: • Protocol – Select a transfer protocol from [FTP], [Netware], [SMB], [HTTP], and [HTTPS]. • Host Name/IP Address & Port – Enter the host name/IP address and post number of the transfer protocol. This appears only when [FTP], [SMB], [HTTP], or [HTTPS] is selected in [Protocol].
Properties Feature Services Setting items Scan to Home (continued) LDAP Mapping for Home Directory – Displays the LDAP attribute for the home directory. To change this, click this link and enter it on the displayed [LDAP User Mappings] page. The attribute can be up to 64 characters long. Automatically Create Subdirectory – Specify whether or not to automatically create a sub-directory. Subdirectory – Enter the name of the sub-directory using up to 64 characters.
7 CentreWare Internet Services Feature Services Accounting 208 Setting items Xerox Services (continued) • Transmission Time – If the Xerox Communication Server support is enabled, specify the time at which Meter Assistant readings and supplies data are uploaded. • Transmission Interval (Supplies Assistant) –Displays the interval at which the supplies data is transmitted. • Date of Last Transmission – Displays the last Meter Assistant or Supplies Assistant transmission.
Properties Feature Accounting Xerox Standard Accounting (continued) Setting items User Role: • User Role – Select a user role for the user. • Add This User to Authorization Group – Select an authorization group for the user. By default, users belong to Authorization Group 00 (Default Group). The groups in the list are defined under [Create Authorization Groups] in the [Security] folder. Select All – Click this button to select all the users listed.
7 CentreWare Internet Services Feature Accounting 210 Xerox Standard Accounting (continued) Setting items Add Account – Click this button to register new group account information. • Account ID – Enter up to 32 characters for an account ID. • Account Name – Enter up to 32 characters for an account name View Usage – To see how many impressions have been used, select the check box for a group account, and click the [View Usage] button.
Properties Feature Accounting Accounting Configuration Setting items Allows you to manage the Accounting feature. Accounting Type Select the type of account management to perform. Verify User Details Specify whether to check user details upon user authentication. This item becomes active only when [Accounting Type] is set to [Network Accounting]. Verify User Details for Printer/Direct Fax Jobs Specify whether to check user details upon user authentication for print and fax jobs.
7 CentreWare Internet Services Feature Accounting 212 Accounting Configuration (continued) Setting items Custom Filters – Displays the [Custom Filters] page. For details on the page, refer to Custom Filters on page 193. Authentication Configuration This item may not appear depending on your authentication and accounting settings. Account Number – Enter the account number of the authentication configuration you want to edit.
Properties Feature Accounting Accounting Configuration (continued) Setting items • Job Status Pathway – To require user authentication to access the pathway to job status information, select [Locked]. To not require user authentication, select [Unlocked]. • Machine Status Pathway – To require user authentication to access the pathway to machine status information, select [Locked]. To not require user authentication, select [Unlocked].
7 CentreWare Internet Services Feature Accounting 214 Accounting Login Screen Settings Setting items Accounting Login Screen Settings • Alternative Name for User ID – Enter an alternative name for “User ID”, which is to be displayed in a login screen on the touch screen and in CentreWare Internet Services, and is to be printed on reports. The name can be up to 15 characters long. • Mask User ID (***) – Specifies whether to display a user ID, or hide it with asterisks on the login screen.
Properties Feature Security Authentication Configuration Setting items Allows you to set up the Authentication feature. Authentication Configuration Login Type – Select the user login method. - No Login Required: Does not perform authentication. - Login to Local Accounts: Performs authentication using user information pre-registered on the machine. - Login to Remote Accounts: Performs authentication using user information preregistered on a remote server.
7 CentreWare Internet Services Feature Security 216 Setting items Authentication Configuration Authentication Configuration For details on each item, refer to Authentication Configuration on page 212. Device Default State Configuration For details on each item, refer to Device Default State Configuration on page 212. User Details Setup Allows you to configure the settings for user ID authentication. The items displayed on this page vary depending on the authentication method being selected.
Properties Feature Security Setting items Create Authorization Groups Create Authorization Groups Allows you to create authorization groups to assign to users. Up to 20 groups can be created including the Default Group. Edit – Displays the [Authorization Setup] page for a group number. Authorization Setup Allows you to configure settings for a group. • Group Name – Enter a group name of up to 32 characters.
7 CentreWare Internet Services Feature Security 218 Setting items Remote Authentication Servers (continued) SMB Server SMB Server Setup – Specify the setup method for an SMB server. The options available for SMB servers 1 to 5 are: Domain Name – Specify a domain name. Server Name/IP Address – Specify a server name/IP address. Xerox Secure Access Settings Default Prompt – Displays the default prompt message to be displayed on the Xerox Secure Access login screen.
Properties Feature Security Setting items IP Filtering (continued) IP Filter Rule List: • Rule Number – Displays entry numbers 1 - 10 IP addresses to be filtered. • Source IP/Mask – Displays the ranges of the IP addresses in “IPv6 address/prefix length” format. • Add – Displays the [Add IP Filter Rule - IPv6] page, which allows you configure the following settings: - Source IP Address: Enter an IP address from which to control access to the machine.
7 CentreWare Internet Services Feature Security 220 Setting items IP Sec Allows you to set up the IP Sec (Security Architecture for Internet Protocol) feature. Protocol Select whether or not to enable the IPSec feature. IKE Authentication Method Select the IKE authentication method from [Pre-Shared Key] and [Digital Signature]. Shared Key Specify the shared secret to be used when [IKE Authentication] is set to [Pre-Shared Key]. Verify Shared Key Re-enter the shared secret for verification.
Properties Feature Security Certificate Management (continued) Setting items Certificate Order Select the display order of certificates. Display the list Displays the [Certificate List] page, which lists the certificates in the selected category and purpose. The items displayed in the list are as follows: • Previous – Displays the previous page when the Certificate List is in multiple pages. • Next – Displays the next page when the Certificate List is in multiple pages.
7 CentreWare Internet Services Feature Security Setting items 802.1x Allows you to set up the 802.1 authentication feature. Enable IEEE 802.1x Select whether or not to enable IEEE 802.1x authentication. Authentication Method Specify the IEEE 802.1 x authentication method. Login Name (Device Name) Enter a user name for IEEE 802.1 authentication. Password Enter the password for the user name. Retype Password Re-enter the password for verification.
Properties Feature Security Setting items PDF/XPS Security Settings PDF Signature Select whether to add a digital signature to PDF files. The machine must have a digital certificate to use this feature. XPS Signature Select whether to add a digital signature to XPS files. The machine must have a device certificate to use this feature. Watermark Watermark Date Format – Select the date format to be used for the Watermark feature. Default Watermark Effect – Select a type of Watermark text.
7 CentreWare Internet Services Support This page provides support information for the machine, including a link for software updates and contacts for technical support. Follow the steps below to select the features available on the [Support] tab. 1. Click [Support] on the Header Panel of the home page. The [Support] page is displayed. 2. Set the required options. NOTE: The System Administrator can edit the information on this page, except for the software upgrade website.
8 Printer Environment Settings This chapter describes how to set up the printing environment for the machine. Some models require a Printer Kit to use the print feature on the machine.
8 Printer Environment Settings 4) Select [Configuration Report]. 5) Press the button on the machine. 4. Read the Configuration Report to confirm that an IP address has been allocated and that it is a valid IP address on your network. NOTE: If the IP address starts with 169.xxx.xxx.xxx, then the DHCP server has not properly allocated an address or DHCP is not enabled on your network. 5. Record the IP address allocated. 6.
Windows TCP/IP 10. Select [IPv4 - IP Address], and then [Change Settings]. 11. Use the keypad on the screen to enter an IP address for the machine in the format “xxx.xxx.xxx.xxx”. Select [Save]. 12. Select [IPv4 – Subnet Mask], and then [Change Settings]. 13. Using the same method as in step 11, enter a subnet mask. 14. Select [IPv4 – Gateway Address], and then [Change Settings]. 15. Using the same method as in step 11, enter a gateway address.
8 Printer Environment Settings NetWare This section explains how to install the machine onto a NetWare network.
NetWare Target computers The NetWare versions and NetWare client computers require the following environments. NetWare versions A Novell-accredited computer which can be installed with NetWare 3.x/4.x/5.x/6.x. NetWare client computers A Novell-accredited computer which can run Windows 2000, Windows XP or Windows Server 2003. NOTE: When using the LPD port by Novell Distributed Print Services (NDPS), activate the LPD port on the machine and set the IP address.
8 Printer Environment Settings NetWare Setup For more information, refer to NetWare Setup on page 231. Computer Setup For more information, refer to Computer Setup on page 231. Test Print For more information, refer to Test Print on page 231. Network Communication Setup Use this procedure to set up the network communication parameters of the machine. At the machine, perform these steps. NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network.
NetWare 6. Use the keypad on the screen to enter an IP address for the machine in the format “xxx.xxx.xxx.xxx”. Enter a value (0 to 255) into the highlighted field and select [Next]. The next 3 digits are highlighted. When you have finished entering all values, select [Save]. 7. Select [IPv4 – Subnet Mask], and then [Change Settings]. 8. Using the same method as in step 6, enter a subnet mask. 9. Select [IPv4 – Gateway Address], and then [Change Settings]. 10.
8 Printer Environment Settings 5. Repeat the test for all computers that will be sending jobs to the machine. The installation process is now complete. If the test print fails, refer to Problem Solving chapter on page 341. UNIX TCP/IP This section explains how to set up the machine to operate in a UNIX TCP/IP environment. The UNIX Workstation Operating Systems (OS) supported are Solaris, SunOS, and HP-UX.
UNIX TCP/IP UNIX TCP/IP Environments System configuration The machine uses the Line Printer Daemon Protocol (LPD) that supports TCP/IP as the transport protocol. With the LPD, use the machine as a UNIX network printer. The LPD supports spool mode, this is where print jobs from clients are spooled once before output. It also supports non-spool mode, this is where print jobs are output sequentially, without spooling. Target computers The target computers are as follows.
8 Printer Environment Settings 2. Press the button on the control panel, and then type in the System Administrator login ID to enter the System Administration mode. NOTE: The passcode may also be required depending on the machine configuration. 3. Press the button on the control panel, and then select the [Tools] tab on the screen. 4. Select [System Settings] in the menu at the left side of the screen. 5. Select [Connectivity & Network Setup] in the [Group] menu. 6.
UNIX TCP/IP 10. Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save]. 11. Select [Manually Configured IPv6 Prefix], and then [Change Settings]. 12. Enter an IP address prefix, and then select [Save]. 13. Select [Manually Configured IPv6 Gateway], and then [Change Settings]. 14. Using the same method as in step 10, enter a gateway address. 15. Select [IPv6 – IP Filter], and then select [Enabled] or [Disabled].
8 Printer Environment Settings NOTE: If a different printer name is specified, the print language or mode specified on the touch screen of the machine is used. NOTE: When setting print languages/modes from the same workstation to a single printer, it is recommended to set one kind of each. If two or more kinds of languages/ modes are set, the workstation may display the same job number for some queues (lpq).
UNIX TCP/IP SunOS Follow the steps below to set up a SunOS workstation to communicate with the machine. 1. Log in at a client workstation as root and add the machine to the /etc/hosts file. For example: IP address [tab] PrinterName NOTE: If an NIS server is running on the same segment of the network as the machine, log in at the NIS server as root and add the machine to the master hosts file. For example: IP address [tab] PrinterName 2.
8 Printer Environment Settings on a disk partition large enough to hold copies of documents that will be submitted. cd /var / spool / lpd mkdir PrinterName chmod 744 PrinterName HP-UX Follow the steps below to set up an HP-UX workstation to communicate with the machine. 1. Log in as root at a client and add the machine to the /etc/hosts file. For example: Ip address [tab] PrinterName 2.
UNIX TCP/IP 8. Continue with Test Print on page 239. Using the System Administrator Manager (SAM) GUI Method Follow the steps below to use the HP System Administrator Manager (SAM) GUI (Graphical User Interface). NOTE: Refer to the HP-UX documentation for additional information on using the System Administrator Manager (SAM). 1. Start the SAM application. 2. Select the [Printers and Plotters] icon. 3. Select [Actions] from the Menu Bar. 4. Select [Add Remote Printer/Plotter] from the pull-down menu. 5.
8 Printer Environment Settings Printing Solaris/HP-UX This section describes printing from workstations running Solaris or HP-UX. Refer to the manuals supplied with the workstation for full details. Print (lp) The lp command is used for printing. Command format lp [-d printer name] [-n number of copies] File name Command options The following command options are available. • -d printer name Specify the printer name registered by the lpadmin command as the -d option.
UNIX TCP/IP -a Deletes all the print data belonging to the user issuing the command, from the specified printer. -e Deletes all the print data from the specified printer. -u user name Deletes all the print data belonging to the specified user, from the specified printer. • job number This option specifies the job number of the print data to be deleted. These numbers can be checked by issuing an lpstat command. This option is only valid in the spool mode.
8 Printer Environment Settings • -C parameter To print from the machine using the PostScript language, use the -C option to specify the form of output. This option is valid in the spool mode. In the non-spool mode, the client must be a Windows NT machine to use this option. NOTE: If the PostScript logical printer and the -C option are configured simultaneously using CentreWare Internet Services, some functions may not work as expected.
UNIX TCP/IP • You can delete all your print data by specifying this option. If this option is issued by a superuser, all the print data received by the machine will be deleted. This option is only valid in the spool mode. NOTE: Print data which consist of multiple files sent in one print instruction cannot be deleted file by file. All the files will be deleted together. NOTE: This command is invalid if no options are specified, or if there is no print data which matches the option.
8 Printer Environment Settings NOTE: Long file names will be truncated. NOTE: Information for a maximum of 64 print instructions can be displayed. NOTE: If two or more types of print languages/modes are set up on a single workstation, identical job numbers may be displayed when an inquiry command (lpstat) is issued. Example To inquire about the print data received by a printer named fxPS, enter the following command: %lpstat -ofxPS SunOS The lpq command is used to inquire about the status of the machine.
UNIX TCP/IP • To display a printer named fxPS in long format, enter the following command: %lpq -PfxPS -l -C Option On SunOS, the -C option can be used to specify the print format if the machine prints with the PostScript language in spool mode. This section explains the functions which can be specified and printing operations which will be affected using the -C option.
8 Printer Environment Settings NOTE: If multiple parameters are specified in the first lpr command, data may not be printed correctly. NOTE: The system default is used if no tray number is specified, or a specified tray or specified size of paper is not loaded. NOTE: This option is for specifying paper size only. Paper is selected but the document size is not resized to fit the actual paper size. NOTE: If the print data specifies a paper tray, the setting takes priority over any -C option.
UNIX TCP/IP NOTE: If the print data specifies double-sided or single-sided printing, those specifications take priority over any -C option. Specifying paper size and double-sided printing Select a paper size and a binding option. The following parameters can be specified: Parameter Description A3D/a3d Double-sided printing on A3 (297 × 420 mm/11.7 × 16.5 inches) paper and long-edge binding A3T/a3t Double-sided printing on A3 (297 × 420 mm/11.7 × 16.
8 Printer Environment Settings Specifying the print mode The following print mode parameters can be specified. Parameter Description GC/gc Selects quality priority. GB/gb Selects speed priority. NOTE: If several parameters are specified in the first lpr command, data may not print. NOTE: The system default is used if no parameter is specified. Specifying stapling The following parameters can be specified for stapling.
EtherTalk EtherTalk This section explains how to set up the machine to operate on an EtherTalk network. The following information is provided: Information Checklist – page 249 EtherTalk Environments – page 249 EtherTalk Installation – page 250 Installation Procedure – page 250 Network Communication Setup – page 250 Computer Setup – page 250 Test Print – page 251 Information Checklist Before installing EtherTalk on the machine, make sure that the following items are available or have been performed.
8 Printer Environment Settings EtherTalk Installation This section describes the installation procedure for using the machine in an EtherTalk environment. Installation Procedure There are three stages required to install the machine on an EtherTalk network. Network Communication Setup This requires the machine to be set up for EtherTalk. Workstation Setup Install the print driver (Adobe PS) for Macintosh.
Microsoft Networking Test Print To make sure that the machine has been installed on the network correctly, a test print should be submitted from each client computer. Perform the following steps. 1. Open a sample document on a client computer. 2. Select the machine using the Chooser (Mac OS 9.2) or the Print Center (Mac OS X 10.x). 3. Print the document on the machine and verify that it prints correctly. 4. Make sure that the driver is installed on every computer that will be sending jobs to the machine.
8 Printer Environment Settings SMB Environments Server Message Block (SMB) is a protocol for sharing files or printers on Windows OS. This section explains the installation procedure for connecting a printer to a Windows network through SMB. System configuration As the machine supports SMB protocol, you can send print data directly to the machine on the same network without going through the server. You can use either NetBEUI, TCP/IP, or even both as the transport protocol for SMB.
Microsoft Networking When using TCP/IP: Set the SMB port to [Enabled] and set the IP address using the touch screen or CentreWare Internet Services. Computer Setup Install the print driver on the computer. Test Print A print job should be submitted to make sure that the machine has been installed and configured correctly. Network Communication Setup This procedure is used to set up the network communication parameters of the machine. At the machine, perform these steps.
8 Printer Environment Settings NOTE: Use the DHCP server together with the Windows Internet Name Server (WINS) server. If you selected [STATIC] in step 5, then proceed to step 6 to configure the protocol settings. Otherwise, proceed to step 12. 6. Select [IPv4 - IP Address], and then [Change Settings]. 7. Use the keypad on the screen to enter an IP address for the machine in the format “xxx.xxx.xxx.xxx”. When you have finished entering all values, select [Save]. 8.
TCP/IP (LPD or Port9100) Computer Setup Install the print driver on the client computer. Refer to the HTML document on the PCL Print Driver CD-ROM. Test Print Make sure the machine has been installed on the network correctly by submitting a test print from each client computer. Perform the following steps. 1. Open a document on a client computer. 2. Select the machine as the printer. 3. Print the document on the machine and verify that it prints correctly. 4.
8 Printer Environment Settings If problems are encountered during machine setup, refer to Problem Solving on page 341. TCP/IP (LPD or Port9100) Environments System configuration As the machine supports the LPD and Port9100 protocol, you can print directly from a Windows computer. When printing from Windows NT4.0/Windows 2000/Windows XP/Windows Server 2003/Windows Vista computers through the LPD port, use the OS standard LPR port.
TCP/IP (LPD or Port9100) Computer Setup This requires the computers in the networking environment to be configured to communicate with the machine. Test Print A print job should be submitted to make sure that the machine has been installed and configured correctly. Network Communication Setup This section describes how to set up the network communication parameters of the machine. At the machine, perform these steps. NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network.
8 Printer Environment Settings 5. Select [IPv4 - IP Address], and then [Change Settings]. 6. Use the keypad on the screen to enter an IP address for the machine in the format “xxx.xxx.xxx.xxx”. When you have finished entering all values, select [Save]. 7. Select [IPv4 – Subnet Mask], and then [Change Settings]. 8. Using the same method as in step 6, enter a subnet mask. 9. Select [IPv4 – Gateway Address], and then [Change Settings]. 10. Using the same method as in step 6, enter a gateway address.
USB Port Test Print To make sure that the machine has been installed on the network correctly, a test print should be submitted from each client computer. Perform the following steps. 1. Open a document on a client computer. 2. Select the machine as the printer to which the selected document will be sent. 3. Print the document on the machine and verify that it prints correctly. 4. Make sure that the driver is installed on every computer that will be sending jobs to the machine. 5.
8 Printer Environment Settings USB Port Environment System configuration The machine can be connected directly to the USB port of a host computer. A document file can be sent from the host computer via the USB port to the machine for printing. Other computers can be connected via a network to the host computer. Each computer has a queue that can hold a number of files.
USB Port 3. Select [System Settings] in the menu at the left side of the screen. 4. Select [Connectivity & Network Setup] in the [Group] menu. 5. Select [Port Settings] in the [Features] menu. 6. Select [USB], and [Change Settings]. 7. Select the item to be set, and then select [Change Settings]. 8. Select the required value, and then [Save]. 9. Repeat steps 7 and 8, if required. Depending on your requirements, select the following communication parameters on the machine.
8 Printer Environment Settings IPP (Internet Printing Protocol) This section explains how to set up the machine to operate in an IPP (Internet Printing Protocol) environment.
IPP (Internet Printing Protocol) Target computers The following computers support IPP. Connection IPP port OS Windows 2000 Windows XP Windows Server 2003 Windows Me Windows Vista Protocol TCP/IP NOTE: For Internet printing from a Windows Me computer, the IPP port should be installed. For the IPP port installation, see the Windows Me documentation. IPP Installation Use the following procedure to install and use the machine in an IPP environment. Installation Procedure There are three stages.
8 Printer Environment Settings 6. Select [Port Settings] in the [Features] menu. 7. Select [IPP], and then [Change Settings]. 8. Select [Port Status], and then [Change Settings]. 9. Select [Enabled], and then [Save]. Next, establish TCP/IP. 1. Select [Connectivity & Network Setup] in the [Group] menu, and then select [Protocol Settings] in the [Features] menu. 2. Under [TCP/IP - IP Mode], select [IPv4 Mode], [IPv6 Mode], or [Dual Stack]. When [IPv4 Mode] or [Dual Stack] is selected in step 2 3.
IPP (Internet Printing Protocol) 5. Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save]. 6. Select [Manually Configured IPv6 Prefix], and then [Change Settings]. 7. Enter an IP address prefix, and then select [Save]. 8. Select [Manually Configured IPv6 Gateway], and then [Change Settings]. 9. Using the same method as in step 5, enter a gateway address. 10.
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9 E-mail Environment Settings This chapter explains how to set up the e-mail feature on the machine. Some models do not support the e-mail feature. Some models require optional kits to use the e-mail feature. For details, contact the Xerox Welcome Center.
9 E-mail Environment Settings Notify Job End by E-mail This is one of the E-mail Notification Service features described in the previous paragraph. You can configure the machine to notify the end of a print job via e-mail. On your print driver, enable this feature and specify the addresses to notify of print job completion. For information about how to make these settings, refer to the print driver’s Help.
E-mail Environments E-mail Environments System Requirements The following are required for the machine. • Scan To E-mail Kit is required to send scanned documents as e-mail attachments. • The machine is connected to the network using TCP/IP. • The environment allows the sending and receiving of e-mail. Item Correspondent Specifications ITU-T Recommendations ITU-T T.37, T.30, F.185 and E.
9 E-mail Environment Settings Network Communication Setup NOTE: Some of the configuration options for this protocol are only available from CentreWare Internet Services. Refer to CentreWare Internet Services on page 147. NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network. Initially, activate the ports for e-mail. 1. Connect the machine to the network. 2.
E-mail Installation 10. Using the same method as in step 6, enter a gateway address. NOTE: If you do not wish to set the gateway address, leave this field blank. 11. Select [IPv4 – IP Filter], and then [Change Settings]. 12. Select [Enabled] to filter access to the machine. NOTE: If you do not wish to use the IP filter feature, select [Disabled]. NOTE: Use CentreWare Internet Services to register the IP addresses which are not allowed to access the machine.
9 E-mail Environment Settings 3. Select the following items, and then [Change Settings]. • [Machine’s E-mail Address/Host Name] – E-mail Address – Machine Name – Host Name – This is the TCP/IP and SMB Host Name of the device. – Domain Name – This is the DNS information. • [Outgoing/Incoming E-mail Settings] > [POP3 Server Settings]: when receiving E-mail via POP3 – POP3 Server Name/IP Address – If server name is used, then DNS needs to be configured properly via CentreWare Internet Services.
E-mail Installation 5. Press the button. The document will be scanned and converted to the format that you specified. Then it will be sent as an e-mail attachment. E-mail Print 1. Use your e-mail software to create an e-mail and then attach a TIFF or PDF document. 2. Enter the e-mail address of the receiving machine. 3. Send the e-mail. 4. After the machine has received the e-mail, printing starts automatically.
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10 Scanner Environment Settings This chapter explains how to set up scanning services in the supported environments. Some models do not support scanning services. Some models require optional kits to use scanning services. For details, contact the Xerox Welcome Center. In this chapter, the following information is provided.
10 Scanner Environment Settings Scanning Process The machine has five types of scanning functions. • Scan to E-mail • Scan to Mailbox • Network Scanning • Scan to PC (FTP) • Scan to PC (SMB) The setup procedures are as follows. Scan to E-mail Setup Hard copies can be scanned at the machine and sent to remote clients as e-mail attachments in Single TIFF, Multi TIFF, PDF, or XPS format. SMTP and POP3 mail servers are used to send and receive e-mail respectively. NOTE: XPS stands for XML Paper Specification.
Scan to E-mail Setup Procedure for Scan to E-mail Setup 1. From a workstation, open up a web browser (such as Internet Explorer), and then enter the Internet address of the machine. If connected properly, you should see the CentreWare Internet Services web page for your machine. NOTE: If you use the IP address to specify the machine, use one of the following formats depending on your machine configuration. The IPv6 format is supported on Windows Vista only.
10 Scanner Environment Settings Scan to E-mail Troubleshooting For internal corporate mail servers, substitute the word "Corporate" for "ISP" in the following troubleshooting table. Symptom Possible Cause Resolution/Validation SMTP error at multifunction machine Incorrect Mail Server of Host Name Validate that the correct ISP mail server name has been entered in the SMTP Host Name field.
Scan to Mailbox Setup Data to Set Up Scan to Mailbox Install Requirement CentreWare Internet Services Optional Comments CentreWare Internet Services can be used to create/edit mailboxes and view/print scanned documents stored in mailboxes. Procedure for Scan to Mailbox Setup through CentreWare Internet Services 1. From a workstation, open up a web browser (such as Internet Explorer), and then enter the Internet address of the machine.
10 Scanner Environment Settings Procedure for Scan to Mailbox Setup through the Control Panel 1. Press the button on the control panel. 2. Select the [Tools] tab. 3. On the [Tools] screen, select [Setup] in the menu at the left side of the screen, and then select [Create Mailbox] in the [Group] menu. 4. Select a mailbox number, and then select [Create/Delete]. 5. Enter the information required.
Scan to Home Setup For more details about each protocol settings, refer to the following section: FTP: Scan to PC Setup (FTP) on page 283. SMB: Scan to PC Setup (SMB) on page 284. HTTP/HTTPS: HTTP on page 193. For HTTPS, also refer to Configuration of HTTPS (SSL/TLS) Communication Encryption on page 298. Netware: NetWare on page 183. 4. A repository (folder) needs to be created on the server to hold scanned documents.
10 Scanner Environment Settings Users access the Scan to Home template by selecting the [Network Scanning] button on the All Services screen on the control panel. The machine queries LDAP to acquire the authenticated user’s home directory, or uses the network home path predefined on the machine. Prerequisites for Scan to Home Setup 1. Ensure the machine is fully functioning on the network prior to installation. 2. Install the Network Scanning kit. 3.
Scan to PC Setup (FTP) 2. On the [Properties] page, click [Services]. 3. Click [Scan to Home]. 4. Click [General]. 5. On the [Scan to Home] page: a. On the [Status] line, place a check mark in the [Enabled] box. b. In the [Friendly Name] box, type in a user-recognizable name of up to 127 characters for the template that will appear in [Template Details] on the machine’s touch screen. c. On the [Determine Home Directory] line, select the method of determining the home directory.
10 Scanner Environment Settings Data to Set Up Scan to PC (FTP) Install Requirement Comments Server IP Address Required This is the IP address of the FTP server. FTP Login/password information Optional This is required if the FTP server requires login/password authentication. Most FTP servers require a login/password. Remote Authentication Server’s IP Address Optional If Remote Authentication is required, then the Authentication feature needs to be enabled.
Job Flow Service Setup Data to Set Up Scan to PC (SMB) Install Requirement Server Shared Name Required This is the name assigned to the shared folder on the SMB server. Repository – directory path, where the document will be stored on the SMB server Required This is the location or path of the directory for saving scanned documents. SMB Login/password information Optional This is required if the SMB server requires login/password authentication. Most SMB servers require a login/password.
10 Scanner Environment Settings a. Ensure that [System Settings] is selected in the menu at the left side of the screen. b. Select [Connectivity & Network Setup] in the [Group] menu. c. Select [Port Settings] in the [Features] menu. d. Select [SOAP] and then select [Change Settings]. e. Select [Port Status] and then select [Change Settings]. f. Select [Enabled] and then select [Save]. g. Select [Close] to display the [Port Settings] screen. 3. Enable the SNMP port. a.
11 Internet Fax This chapter explains how to set up the Internet Fax service of the machine.
11 Internet Fax Internet Fax Environments System Requirements The following are required for the machine. • The Fax Kit and the Internet Fax Kit • The machine connected to the network using TCP/IP • The environment allowing the sending and receiving of e-mails Item Correspondent Specifications ITU-T Recommendations ITU-T T.37, T.30, F.185 and E.
Internet Fax Installation Test Internet Fax An Internet Fax job should be submitted to make sure that the machine has been installed and configured correctly. Network Communication Setup NOTE: Some of the configuration options for this protocol are only available from CentreWare Internet Services. Refer to CentreWare Internet Services on page 147. NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network. Initially, activate the port. 1. Connect the machine to the network. 2.
11 Internet Fax 7. Select [IPv4 – Subnet Mask], and then [Change Settings]. 8. Using the same method as in step 6, enter a subnet mask. 9. Select [IPv4 – Gateway Address], and then [Change Settings]. 10. Using the same method as in step 6, enter a gateway address. NOTE: If you do not wish to set the gateway address, leave this field blank. 11. Select [IPv4 – IP Filter], and then [Change Settings]. 12. Select [Enabled] to filter access to the machine.
Internet Fax Installation – Domain Name • [Outgoing/Incoming E-mail Settings] > [POP3 Server Settings]: when receiving E-mail via POP3 – POP3 Server Name/IP Address – POP3 Port Number – POP3 Polling Interval – POP3 Login Name – POP3 Password – POP Password Encryption • [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings]: when sending or receiving E-mail via SMTP – SMTP Server Name/IP Address – SMTP Server Port Number – E-mail Send Authentication – SMTP AUTH Login Name – SMTP AUTH Password • [Outgo
11 Internet Fax 4. Enter the E-mail address of the recipient. 5. Press the button. The document will be scanned and converted to TIFF format. Then it will be sent as an e-mail attachment. Receiving: When the machine receives an Internet Fax, printing starts automatically.
12 Server Fax This chapter explains how to set up the Server Fax service of the machine.
12 Server Fax Server Fax Installation This section describes how to enable the Server Fax service. Installation Procedure To use the Server Fax service, configure the following for the machine and a fax server. For details, refer to the following sections. Fax Server Installation and Configuration 1. Install and configure a fax server. 2. Create a fax repository on the server. 3. Create a user account (login name) and password for the machine on the server. 4.
Server Fax Installation Machine Configuration 1. Set TCP/IP and HTTP for the machine. This is required to access CentreWare Internet Services, which can be used to configure Server Fax settings from a networked computer. For details on how to set TCP/IP and HTTP, refer to CentreWare Internet Services Installation on page 148. 2. Enable the port to be used for the Server Fax service. The transfer protocols available for the Server Fax service are FTP, SMB, and SMTP.
12 Server Fax 15)Select a protocol. NOTE: When [FTP] or [SMB] is selected, faxes will be sent to the destination specified under [Fax Destination]. When [SMTP] is selected, faxes will be sent to the destination specified in the E-mail settings. • When [FTP] or [SMB] is selected Set the server that is to be used for the Server Fax service. – IP Address/Host Name & Port (If the port number is blank or set to “0”, the default port number (FTP:21 or SMB:139) will be used.
13 Security - Encryption/Digital Signature This chapter describes how to configure the encryption and digital signature features for the machine.
13 Security - Encryption/Digital Signature Encryption of HTTP Communications from the Machine to a Remote Server (Client Certificate) The SSL/TLS suite of protocols is used to encrypt HTTP communications with a remote server. No client certificate is typically required for this activity. However, if a remote server is set to require an SSL client certificate, an SSL/TLS client certificate must be registered on the machine.
Configuration of HTTPS (SSL/TLS) Communication Encryption NOTE: The [Trusted Certificate Management] folder does not appear under the [Security] folder until you enable [HTTPS (SSL/TLS) Communication]. Configuration on a Computer Use Internet addresses beginning with "https" in web browser applications.
13 Security - Encryption/Digital Signature 8. Click [+] on the left of the [Security] folder to display the items in the folder. 9. Click [SSL/TLS Settings]. 10. Select the [Enable] check box for [HTTP - SSL/TLS Communication]. 11. Check [HTTP - SSL/TSL Communication Port Number]. 12. Apply the settings. a. Click [Apply]. b. The right frame on the web browser will change to the machine reboot display. c. Click [Reboot Machine]. The machine will be unavailable for a short period of time.
Configuration of E-mail Encryption/Digital Signature 2. Enter the machine's Internet address, beginning with “https”, into the [Address] box of your web browser to access CentreWare Internet Services. Example: https://192.168.1.1/ 3. Click the [Properties] tab. 4. Confirm that the machine’s e-mail address (under [Description]) is filled in. To use the E-mail service with this machine, [E-mail] has to be enabled and configured. 5.
13 Security - Encryption/Digital Signature 15. Apply the settings. a. Click [Apply]. The Main Panel will display the [Reboot Machine] button. b. Click [Reboot Machine]. The machine will be unavailable for a short period of time. 16. Configure the settings for S/MIME. a. Refresh the web browser. b. Click [+] on the left of [Security] to display the items in the folder. c. Click [S/MIME Settings] and set the following items. • Message Digest Algorithm Select a message digest algorithm from [SHA1] and [MD5].
Configuration of Scan File Signatures (PDF/XPS Documents) There are two methods to set an S/MIME certificate of the machine on the computer: • Sending e-mail attached with an S/MIME digital signature from the machine to the computer. In the [Digital Signature - Outgoing E-mail] settings, configure to attach the digital signature to e-mails.
13 Security - Encryption/Digital Signature 1. Start a web browser. 2. Enter the machine's IP address, beginning with "https," into the [Address] box of your web browser to access CentreWare Internet Services. Example: https://192.168.1.1/ 3. Click the [Properties] tab. 4. Click [+] on the left of [Security] to display the items in the folder. 5. Click [Machine Digital Certificate Management]. 6. Click on [Upload Signed Certificate].
Configuration of IPsec Configuration on a Computer Confirm that the digital certificate to be used by the machine to encrypt PDF and XPS files has been imported and registered on the recipient’s computer. This will assure the ability to conduct two way digital signing of files, should this capability be required.
13 Security - Encryption/Digital Signature 10. Click [Apply], and enter the System Administrator user ID and passcode, if prompted. The default is “11111” and “x-admin”.
14 Authentication and Account Administration The machine has a unique Authentication feature that restricts the ability to use functions, and an Account Administration feature that manages the use of each machine feature. Some models do not support some of the features described in this chapter. Some models require an optional kit to use some of the features described in this chapter. This chapter contains information on the features used to change the settings and on the setting procedures.
14 Authentication and Account Administration To enter the System Administration mode, enter the System Administrator ID into the user ID entry field on the authentication screen. Authenticated Users (with System Administrator Privileges) These are users who are assigned System Administrator privileges. When a restricted service is used, this type of user must enter a user ID on the authentication screen.
Overview of Authentication NOTE: A registered user ID on the remote authentication server can be a maximum of 32 characters, and the passcode a maximum of 128 characters. For SMB authentication, the passcode can be a maximum of 32 characters. Xerox Secure Access A system such as the magnetic-card, IC-card, or biometrics system is used for authentication. If prompted, users need to enter their user information on the machine’s control panel.
14 Authentication and Account Administration Feature Access • Print Documents from Mailbox • Retrieve Documents from Mailbox Remote Access Operation of the machine through a network using CentreWare Internet Services is called Remote Access. The functions restricted by Remote Access are as follows. Print Printing is limited to print jobs sent from a computer. To use the Accounting feature, use the print driver to set account information such as user ID and passcode.
Authentication for Job Flow Sheets and Mailboxes user will also be deleted. When using a remote authentication server to manage authentication, use of mailboxes and job flow sheets in the System Administration mode is recommended. NOTE: For mailboxes and job flow sheets, Authenticated Users who are given the System Administrator privileges have the same access level as Authenticated Users with no System Administrator privileges.
14 Authentication and Account Administration Operation of the job flow sheets varies depending on whether the Authentication feature is enabled. The following explains the operations available. • When the Authentication feature is not enabled • When the Authentication feature is enabled When the Authentication Feature is Not Enabled The following table shows the relationship with the job flow sheet for each user type when the Authentication feature is not enabled.
Authentication for Job Flow Sheets and Mailboxes General Users Job Flow Operations Mailbox Shared by System Administrators O X Delete O Select/Run O Generally Shared Copy* System Administrator Mailbox Shared by System Administrators Personal O O O O X O O O O X O O O O Personal Generally Shared O X X X X O O: Operation available X: Operation not available * The owner of a copied job flow sheet becomes a duplicate user.
14 Authentication and Account Administration Authenticated Users Job Flow Operations Generally Mailbox Shared Shared by System Administrators Personal Personal (owner) (other) Edit X X X O X Copy* X X O O X Delete X X X O X Select/Run X X O O X Link to Mailbox X X O O X System Administrator Generally Shared Mailbox Shared by the System Administrator Personal Create X X O X Display O O O O Edit O O O O Copy* O O O O Delete O O O O Select/Run O
Authentication for Job Flow Sheets and Mailboxes When the Authentication feature is enabled, this mailbox is shared by all Authenticated Users. Only a System Administrator can change the settings. To create a System Administrator Shared Mailbox, operate the machine as a System Administrator. Personal Mailbox This is a mailbox created by an Authenticated User using the Authentication feature. Only the Authenticated User that created the mailbox can use it.
14 Authentication and Account Administration • Confidential fax reception • Confidential Internet Fax reception • Retrieving documents that use scan driver or Mailbox Viewer 3 NOTE: When job flow sheets not available for operation, depending on changes made to the authentication status, are linked to a mailbox, you can still use them, but are not allowed to change/copy them. If you release the link, the job flow sheet will no longer be displayed and will be disabled.
Authentication for Job Flow Sheets and Mailboxes Authenticated Users Generally Shared Shared by the System Administrator Personal (owner) Personal (other) Change Settings X X O X Display Document X O O X Delete Document X O O X Store Document*1 X O O X Print Document*1 X O O X Job Flow Sheet Display X O O X Link X X O X Auto Run X O O X Manual Run X O O X Mailbox Operations System Administrator Generally Shared Shared by the System Administrator Personal
14 Authentication and Account Administration • Confidential fax reception • Confidential Internet Fax reception • Retrieving documents that use a scan driver or Mailbox Viewer 3. *2: You can use them only when mailbox operations are permitted in the Authentication feature settings of the System Administration mode. *3: You can perform display, auto run and manual run operations for job flow sheets linked to a mailbox.
Authentication for Job Flow Sheets and Mailboxes When the Authentication Feature is Enabled The following table shows the relationship with the mailboxes for each user type when the Authentication feature is enabled.
14 Authentication and Account Administration Overview of Account Administration This section is an overview of the Account Administration feature used with the machine. Types of Account Administration The Account Administration feature operates in conjunction with the Authentication feature when the authentication type is [Login to Local Accounts], and operates independently when the authentication type is [No Login Required], [Login to Remote Accounts], or [Xerox Secure Access].
Overview of Account Administration Local Accounting The features and services that can be managed using the local Account Administration feature are as follows: Restricted Use Total Usage Per Account Accounting Feature Restrictions *1 Account Limit*2 Copy O O O O Print O O O O Charge Print and Private Charge Print O O O O Scan O O O O Fax, Internet Fax O X X O Direct Fax O X X O Report/List X X X X Services O: Manageable X: Not manageable *1: You can select features
14 Authentication and Account Administration Restricted Use Total Usage Per Account Accounting Feature Restrictions *1 Account Limit*2 Direct Fax O X X X Report/List X X X X Services O: Manageable X: Not manageable *1: You can select features available for each user. For more information, refer to Account Limit on page 134. *2: This feature forbids any actions beyond the number of pages specified. For more information on setting the restrictions, refer to Account Limit on page 134.
Overview of Account Administration Account Information Required User Type Print driver for the machine Yes Verified Pages/sheets Other print drivers -*2 Not verified Pages/sheets Store documents Yes - Print documents No*1 Verified Pages/sheets Sample Print store/print documents Yes Verified Pages/sheets Sample Print Print stored documents No*1 Verified Pages/sheets Store documents Yes - Print documents No*1 Verified Store documents No - Print documents Yes Verified Stor
14 Authentication and Account Administration Account Information Required User/ Document Type Automatically No Incoming faxes Receptions/pages, transmissions, printed pages/sheets Manually Yes Incoming faxes Receptions/pages, transmissions, printed pages/sheets No Incoming faxes Receptions/pages, transmissions Printing confidential documents Yes*1 Verified Printed pages/sheets Storing documents for polling Yes*1 – – Automatic sending (confidential) No Not verified Printing polled do
Overview of Account Administration *1: If [Print Service] on the [Auditron Mode] screen is set to [Off] in the System Administration mode, no authentication is required to access mailboxes shared by the System Administrator, and the machine will print the job as unauthenticated. When using the Account Administration feature for fax jobs, note the following: • Sending documents from different user accounts to the same destination will not be counted as combined sending.
14 Authentication and Account Administration Xerox Standard Accounting Overview When enabled, Xerox Standard Accounting (XSA) tracks the numbers of Copy, Print, Network Scanning, E-mail, Internet Fax and Fax jobs (when these features are installed on the machine), for each user. Usage limits can also be applied to users to restrict the total numbers of copy, print, fax and scan jobs that a user can perform. Administrators can print a report which contains all XSA data.
Xerox Standard Accounting 3. In the left pane of the screen, expand the [Accounting] folder, and then select [Accounting Configuration]. 4. Select [Xerox Standard Accounting] from the [Accounting Type] drop-down list. 5. Click [Apply] and enter the Administrator User name and passcode when prompted (default of 11111 and x-admin). 6. Click [OK]. 7. Click the [Reboot Machine] button when it displays on screen. Creating a Group Account 1.
14 Authentication and Account Administration If a user performs a copy job at the machine, and midway through the job the limit is exceeded, the job will not continue. If a user performs a scan job at the machine, and midway through the job their limit is exceeded, the job will be cancelled. If the user's limit is reached before a print job is completed, the machine will notify the user that the limit has been reached. The job will be deleted from the print queue.
Xerox Standard Accounting 5. To reset all usage data to zero, click the [Reset Usage Data] button. 6. Click [OK] to confirm. NOTE: Do not click the [Reset to Default] button unless you intend to delete all users, accounts and usage data from your machine. Printing a Usage Report At Your Computer 1. Open your web browser and enter the TCP/IP address of the machine in the Address or Location field. Press . 2. Click the [Properties] tab. 3.
14 Authentication and Account Administration 6. A dialog box will prompt you to specify the name and location for the cloned file. Ensure the extension reads .dat . 7. Click [Save]. The .dat file can now be used to restore the information to the same machine or to clone other machines. To Restore Settings or Clone Settings to another Machine NOTE: This procedure will cause the machine to reboot and be inaccessible over the network for several minutes. 1.
Local Machine Authentication Setup 6. In [Login Name: (Device Name)], [Password], and [Retype Password], enter the user name and password required by your authentication switch and server. 7. If you selected [PEAP/MS-CHAPv2] in step 5, set whether or not to validate the server certificate under [Certificate Validation]. 8. Click [Apply]. 9. If prompted, enter the System Administrator user ID and passcode. NOTE: The default System Administrator user ID and passocde are “11111” and “xadmin” respectively.
14 Authentication and Account Administration 11. Click [Apply]. NOTE: You can also use the control panel on the machine to configure local machine authentication. The menu path to follow there is: press the button, enter the System Administration mode, press the button, touch the [Tools] tab on the screen, and finally touch [Authentication/Security Settings] at the left side of the menu on the screen. For more details, refer to Authentication/Security Settings on page 138.
Remote Authentication Setup 10. Select your system from the [Authentication System Settings] drop-down list. Configure the [Server Response Time-Out] and [Search Time-Out] settings. Click [Apply]. 11.
14 Authentication and Account Administration 2. Expand the [Security] folder, and then the [Remote Authentication Servers] folder. 3. Click [SMB Server]. 4. From the [SMB Server Setup] drop-down menu, select your desired method. 5. Enter the domain name (up to 64 characters) in the [Domain Name] box. This setting is mandatory. 6. Enter the IP Address of the domain controller in the [Server Name/IP Address] box (if [By Domain Name and Server Address / IP Address] was selected for [SMB Server Setup]). 7.
Network Authentication Setup 13. If you enabled [LDAP Referrals], enter the number of additional servers to check for user information, into [LDAP Referral Hop Limit]. 14. For [Search Name Order], select the method that you would like LDAP to use to perform searches. 15. Click [Apply]. LDAP User Mappings You can click the [LDAP User Mappings] link to specify the attributes to search for within the LDAP database. Make sure that any entries made in the [Imported Heading] boxes are in LDAP nomenclature.
14 Authentication and Account Administration 1. Open your web browser and enter the TCP/IP address of the machine in the [Address] or [Location] field. Click [Enter] to access CentreWare Internet Services. 2. Click the [Properties] tab. 3. Expand the [Security] folder, and then click [Authentication Configuration]. On the page displayed, select [Login to Remote Accounts] from the [Login Type] dropdown list. 4. Click [Apply] to reboot the machine. 5.
Xerox Secure Access Setup • Verify that you have purchased a license for the Controller Interface for Xerox, as well as a license for each device communicating with the server. • Register each multifunction device at the server (using the device's IP address for identification). Enabling the Accounting Option in Workstation Print Drivers Use the Windows [Add Printer] dialogs to add the machine's print driver to individual, networked workstations.
14 Authentication and Account Administration Server may be necessary for web User Interface Authentication, if this feature is additionally desired. Configuring Xerox Secure Access to Work with Remote Authentication At Your Workstation: 1. Open your web browser and enter the TCP/IP address of the machine in the [Address] or [Location] field. Click [Enter] to access CentreWare Internet Services. 2. Click the [Properties] tab. 3. Expand the [Security] folder, and then click [Authentication Configuration].
Xerox Secure Access Setup Adding the Secure Access to the Server 1. On the Windows 2000 desktop, from the [Start] menu, click [Settings] and then [Printers]. On the Windows XP desktop, from the [Start] menu, click [Printers and Faxes]. On the Windows Vista desktop, from the [Start] menu, click [Control Panel] and then [Printer(s)]. 2. Click [Add Printer]. 3. When the [Add Printer Wizard] screen displays, click [Next]. 4. Select [Local Printer].
14 Authentication and Account Administration 340
15 Problem Solving This chapter describes solutions to problems that you may come across while using the machine. The machine has certain built-in diagnostic capabilities to help identify problems and faults, and displays error messages whenever problems or conflicts occur. There is also a section on troubleshooting common faults.
15 Problem Solving Paper Jams When a sheet of paper jams inside the machine, the machine stops the operation and beeps, and a message is displayed on the touch screen. Follow the instructions displayed to remove the jammed paper. Gently remove the paper taking care not to tear it. If paper is torn while it is being removed from the machine, remove all the torn pieces making sure that none remain inside. If a paper jam message is displayed again, paper is probably jammed at another location.
Paper Jams Tray 6 (High Capacity Feeder) Top Cover Tray 6 (High Capacity Feeder) Front Cover Office Finisher LX Top Cover Office Finisher LX Front Cover Office Finisher LX Transport Cover F Tray 3 Tray 4 (High Capacity Tandem Tray) 343
15 Problem Solving Integrated Office Finisher Top Cover Paper Jams in Cover A – page 345 Paper Jams in Cover B – page 346 Paper Jams in Cover C – page 347 Paper Jams in Cover E – page 347 Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and the Envelope Tray (Optional) – page 348 Paper Jams in the High Capacity Tandem Tray (Optional) – page 348 Paper Jams in Tray 5 (Bypass) – page 349 Paper Jams in the High Capacity Feeder (Optional) – page 349 Paper Jams in the Integrated Office Finisher (Optional)
Paper Jams Paper Jams in Cover A Follow the steps below to clear paper jams in Cover A using green levers A1 and A2. Follow the messages on the touch screen and remove jammed paper from the specified location. Green Lever A1 1. Open the bypass tray, and then open Cover A while lifting up the release lever. 2. If the jammed paper is inside the fuser unit, rotate the green lever A1 in the direction of the arrow to feed the paper from the top of the fuser unit. 3.
15 Problem Solving 2. If the jammed paper is inside the fuser unit, lower the green lever A2 in the direction of the arrow to open the fuser unit cover. 3. If the jammed paper is found in the fuser unit, hold the green lever and carefully remove the paper from the machine. NOTE: Be careful not to touch the fuser unit. It may be hot. 4. Close Cover A until it latches, and then close the bypass tray. Paper Jams in Cover B Follow the steps below to rectify paper jams in Cover B. 1.
Paper Jams Paper Jams in Cover C Follow the steps below to clear paper jams in Cover C. 1. Open Cover C while lifting up the release lever. 2. Remove the jammed paper. 3. Close Cover C until it latches. Paper Jams in Cover E Follow the steps below to clear paper jams in Cover E. 1. Open the bypass tray, and then open Cover A while lifting up the release lever. 2. Lift up the handle to open Cover E. 3. Remove the jammed paper. 4. Close Cover E. 5.
15 Problem Solving Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and the Envelope Tray (Optional) Follow the steps below to clear paper jams in Trays 1 to 4, and the Envelope Tray of the machine. 1. Open Tray 1, 2, 3 or 4, or the Envelope Tray. 2. Remove the jammed paper. 3. Close the paper tray. Paper Jams in the High Capacity Tandem Tray (Optional) Follow the steps below to clear paper jams in the High Capacity Tandem Tray. In Tray 3 1. Pull out Tray 3 of the High Capacity Tandem Tray. 2.
Paper Jams Paper Jams in Tray 5 (Bypass) Follow the steps below to clear paper jams in the bypass tray. 1. Remove the jammed paper in the bypass tray. Paper Jams in the Duplex Module Cover D (Optional) Follow the steps below to clear paper jams in the Duplex Module. 1. Open the bypass tray. 2. Open the Duplex Module Cover D while lifting up the release lever. 3. Remove the jammed paper inside the Duplex Module. 4. Close the Duplex Module Cover D until it latches. 5. Close the bypass tray.
15 Problem Solving 2. Hold the handle on the top left of Tray 6, and move Tray 6 to the left of the machine. 3. Remove the jammed paper. 4. Gently put Tray 6 back into position. Under the Top Cover of Tray 6 1. Open the top cover of Tray 6. 2. Remove the jammed paper. 3. Close the top cover. In Tray 6 1. Pull out Tray 6. 2. Remove the jammed paper. 3. Close Tray 6.
Paper Jams Paper Jams in the Integrated Office Finisher (Optional) Follow the steps below to clear paper jams in the Integrated Office Finisher Top Cover. Integrated Office Finisher Top Cover 1. Open the Integrated Office Finisher top cover. 2. Turn the wheel to remove the jammed paper. 3. Close the Integrated Office Finisher top cover. NOTE: If a paper jam message appears again or you cannot see the jammed paper inside the machine, the Integrated Office Finisher must be removed to clear the jam.
15 Problem Solving 2. Remove the jammed paper. 3. Close the Office Finisher LX top cover. Office Finisher LX Transport Cover F 1. Open the Office Finisher LX Transport Cover F. 2. Remove the jammed paper. 3. Close the Office Finisher LX Transport Cover F. NOTE: If a paper jam message appears again or you cannot see the jammed paper inside the machine, the Office Finisher LX must be removed to clear the jam.
Document Jams Document Jams If a document jams in the document feeder, the machine stops, and an error message is displayed on the touch screen. Clear the document jam according to the instructions displayed, and then reload the document in the document feeder. Follow the steps below to clear document jams in the document feeder. 1. Open the document feeder cover, and then remove the jammed document.
15 Problem Solving Stapler Faults The following describes stapler troubles when the Finisher (optional) is installed. Follow the procedures on the following pages when copies are not stapled or when staples are bent. Contact your Xerox Welcome Center if the problem persists after you have tried the following solutions. CAUTION • Be careful in removing jammed staples. Bent staple Unstapled If staples are stapled on the copies in the manner shown in the figures below, contact your Xerox Welcome Center.
Stapler Faults Staple Jams in the Integrated Office Finisher (Optional) The following describes how to clear staple jams when the Integrated Office Finisher (optional) is installed. 1. Make sure that the machine has stopped, and then open the front cover on the Integrated Office Finisher. 2. Take the staple cartridge out of the finisher. 3. After removing the staple cartridge, check the inside of the Integrated Office Finisher for any remaining staples. 4.
15 Problem Solving 6. Pull down the front lever on the staple cartridge until it clicks into place. 7. Return the staple cartridge to its original position. 8. Close the front cover of the Integrated Office Finisher. If the staples cannot be removed after carrying out the above procedures, contact your Xerox Welcome Center. Staple Jams in the Office Finisher LX (Optional) The following describes how to clear staple jams when the Office Finisher LX (optional) is installed. 1.
Stapler Faults 4. Pull up the front lever on the staple cartridge. 5. Remove the entire staple sheet including the jammed staple. NOTE: Remove the entire staple sheet. Do not remove the jammed staple only. 6. Pull down the front lever on the staple cartridge until it clicks into place. 7. Hold the staple cartridge by the orange lever, and return the cartridge to its original position. Orange Lever 8. Close the front cover of the Office Finisher LX.
15 Problem Solving Common Problems If you are experiencing difficulties using the machine, check the suggestions in the following tables for advice. If this does not remedy the problem, refer to Fault Clearance Procedure on page 341. Symptom Recommendation The machine will not power on. • Check the power cord. • Check that the power switch is in the ON position. • Check that the RESET button on the back of the machine is not in the tripped (popped up) position. Push the button to reset.
Common Problems Symptom Recommendation Deformed transparencies • Check that [Transparency] is selected in [Paper Type]. The machine automatically adjusts the handling for transparencies. Transparencies tolerate less heat than paper. Blank output • Check that the document is loaded face up in the document feeder. • If the cartridge is new, the toner may not be dispensed. Repeat the job. • Reinstall the drum cartridge and the toner cartridge. • Replace the drum cartridge.
15 Problem Solving Symptom Recommendation Light copies when scanning glossy, shiny, or coated documents through the document feeder • Use the document glass instead of the document feeder. Bluish or reddish copies It is not recommended to place the machine near a window as the images of printed sheets may become bluish or reddish. If the machine is placed near a window, follow these precautions: • Do not power on the machine with the platen cover opened.
Common Problems Symptom Recommendation Misregistration on a double-sided copy of business cards. When printing a name card from Tray 5 (Bypass Tray), the lead edge registration may be different between side 1 and side 2 (maximum 4.4 mm). • Adjust the position of the image on the output copy paper. Refer to Image Shift in the Copy chapter of the User Guide. Output does not reflect the selections made on the touch screen. • Select [Save] after each selection on the touch screen, if available.
15 Problem Solving Network-related Problems Problem Solving Procedure This section enables you to identify network-related machine problems. Use the following steps to identify and solve a problem. 1. Resolve any local copier or fax problems first. Do not attempt to resolve a network problem if the local copier and fax functions are not operating correctly. 2. Check that the machine has power and is switched on. 3. Check that the network cable is connected to the machine. 4.
Network-related Problems Cause Confirmation Method Action The host name specified for the machine is already defined for a different machine. Check if the host name is duplicated in the SMB status information of the System Settings List. Use CentreWare Internet Services to change the host name to a different name, or reset the machine settings to the initial values. The function to search for computer names is not available in IPv6 environment.
15 Problem Solving Cause Confirmation Method Action The document owner is invalid. Check whether the owner of the selected document matches the Windows log-in name. Use the owner name of the document to log in to Windows, and then delete the document. Service Pack 4.0 or later is not installed in the system. (In Windows NT 4.0) Check the Service Pack version displayed when you start Windows NT 4.0. Install Service Pack 4.0 or later.
Network-related Problems • When [Receiving Buffer - SMB] is set to [No Spooling]: All print data in the receiving buffer, including the data currently being printed, is deleted. There is no print data on the machine when the machine is switched on. However, if the machine is switched off immediately after a print request, the print data may be stored on the client. In this case, the print request can be reissued when the machine is switched on, and the print data is printed on the machine.
15 Problem Solving Netware This section explains what to do when problems occur while using Netware. Troubleshooting The causes, confirmation methods, and actions are as follows: When printing fails *: For setting and confirmation methods, refer to the Netware online documentation. Cause Confirmation Method Action A network component does not conform to the automatic setting of the frame type. Check that the data link port light is on in the network component connected to the machine.
Network-related Problems Cause Confirmation Method Action The number of print queues assigned exceeds the maximum number that the machine can support. Use NWADMIN or PCONSOLE to check whether the required print queue is assigned to the machine.* Re-send the print job to the print queue assigned to the machine.* No slave file server is specified (bindery service mode). Use PCONSOLE to check whether a slave file server is registered.* Use PCONSOLE to register a slave file server.
15 Problem Solving Cause Confirmation Method Action A printer having the same machine name exists on the network. Switch off the machine, and then use NWADMIN to check that the printer object is in the job standby status. Use PCL Print Driver CDROM to specify another machine name. The Netware port is not activated. Print the System Settings List, and then check that the port is activated. Activate the Netware port. Print the System Settings List.
Network-related Problems - When there is no notification of the completion of the job Cause When sending the print job from the client, the NOTIFY option is not specified. NetwareCASTOFF has been executed on the client. Confirmation Method When sending the print job, check whether the NOTIFY option has been specified. – Action When sending the print job, specify the NOTIFY option. Execute NetwareCASTON on the client.
15 Problem Solving Cause Confirmation Method Action The specified transmission speed is different from the transmission speed of the network. Check whether the transmission speed is specified correctly. Specify the correct transmission speed. The client and machine are in different rings connected via a bridge, and the source routing is inactivated. Check whether the source routing is specified correctly. Activate the source routing.
Network-related Problems TCP/IP This section explains the troubleshooting procedures and restrictions while using TCP/IP. Troubleshooting The possible causes, confirmation methods, and actions are as follows. When using Windows 2000/Windows XP/Windows Server 2003/ Windows Vista When printing fails Cause Confirmation Method Action The correct IP address is not specified. Check whether the IP address of the machine is correct. Specify the correct IP address for the machine.
15 Problem Solving When using Macintosh OS X When printing fails Cause The LPD port is not active. Confirmation Method Action Check whether the LPD port has been activated. Activate the port if printing on a machine detected using Bonjour. Restrictions This section explains the restrictions for TCP/IP. Machine settings • The IP address is a unique address administered system-wide. Consult with the system administrator when setting the necessary parameters.
Network-related Problems However, if the machine is switched off immediately after a print request, the print data may be stored on the client. In this case, the print request can be reissued when the machine is switched on, and the print data is printed on the machine. When printing • When [Receiving Buffer - LPD] is set to [Spool to Hard Disk] or [Spool to Memory]: Print data cannot be received if the print data size exceeds the available capacity of the hard disk or memory allocation.
15 Problem Solving Restrictions This section explains the restrictions that apply while using EtherTalk. Machine Name The machine name recognized by the client cannot have duplicates on the network. If another machine on the network has the same machine name, the machine name is changed automatically when the machine starts. - Name Change Rules The machine name is changed as follows: • When the machine name is 31 characters or less in length A numeral is appended to the end of the machine name.
Network-related Problems • If there are multiple machines on the network with the same machine name or host name, a numeral is appended automatically to one of the names so that all names on the network are unique. • If the machine name or host name is changed, there are restrictions on the number of characters and the type of characters that are valid for name registration. Therefore, it is recommended that the machine name and host name are not changed.
15 Problem Solving Problem Confirmation Method Action Clicking the [Apply] button does not reflect the new settings. Check if the entered value is correct. Enter the correct value. If the entry is not valid, it will be changed within the limit automatically . Clicking the [Apply] button will display messages like “the server has returned ineffective or unrecognizable response” or “no data”. Check if the user ID and passcode are correct. Enter the correct user ID and passcode.
Network-related Problems Restrictions This section explains the restrictions that apply while using scan functions. NOTE: For information on the network scan driver and Mailbox Viewer 3, refer to the Readme file on the driver CD-ROM. When retrieving a document from a mailbox • If [Delete Document After Retrieval] is switched off, the same document can be accessed by many clients. If [Delete Document After Retrieval] is switched on, the document can only be accessed by 1 client.
15 Problem Solving E-mail Services This section explains what to do when a problem occurs while using E-mail Print, Mail Notice Service, Internet Fax, or Scan to E-mail feature. Troubleshooting The possible causes, confirmation methods, and actions are as follows. Problem Cannot receive e-mail. (E-mail Print, Internet Fax) Cannot send e-mail. (E-mail Notification Service, Internet Fax, Scan to E-mail) 378 Confirmation Method Action Check if the E-mail address of the machine is set.
Network-related Problems Internet/Intranet Connection This section explains the troubleshooting procedures and restrictions while using Internet and intranet connections. Troubleshooting The possible problems and actions are as follows. When you cannot connect to the Internet/intranet Problem Action Authentication service on a remote server is not supported on the machine. Basic authentication only is supported on the machine. NTLM/digest is not supported.
15 Problem Solving Problem Action An error occurred, but no message is displayed on the control panel. No message is displayed on the control panel even when an error occurs during execution of background processes. Display the [Job Status] screen or print a job history report and check the results. Cannot connect due to proxy server, firewall, or web server access restrictions. Check if any of the following access restrictions are set.
Network-related Problems – RFC2617: HTTP Authentication: Basic and Digest Access Authentication (Basic authentication support only, others are not supported) – RFC2817: Upgrading to TLS Within HTTP/1.1 – RFC2818: HTTP Over TLS • HTTP/HTTPS scheme compatibility, GET/CONNECT/HOST method compatibility IPv6 Addresses Restrictions This section explains the restrictions on network connection using an IPv6 address.
15 Problem Solving Fault Codes When a fault occurs, the touch screen displays a message on how to clear the fault. Some faults indicate customer maintenance, while others require the attention of the System Administrator. The following table represents some of the fault codes and their corresponding corrective actions. These may appear in the Print Queue or Faults List available in the Machine Status mode. Code 382 Description and Remedy 002-500 An error occurred during the scan processing.
Fault Codes Code Description and Remedy 005-210 005-274 005-275 005-280 005-283 005-284 005-285 005-286 An error occurred with the document feeder. Contact the Xerox Welcome Center. 005-500 An error occurred with the document feeder. Contact the Xerox Welcome Center.
15 Problem Solving Code 384 Description and Remedy 013-210 013-211 013-212 013-213 013-220 The Finisher malfunctioned. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 016-210 016-211 016-212 016-213 016-214 016-215 016-216 016-217 016-218 016-219 016-220 016-221 016-222 016-223 016-224 016-225 016-226 016-227 016-228 016-229 016-230 016-231 016-232 016-240 An error occurred on the software.
Fault Codes Code Description and Remedy 016-454 Unable to retrieve the IP address from DNS. Check the DNS configuration and IP address retrieve setting. 016-455 Connection to the SNTP server was timed out. Check the network cable connection and the IP address of the SNTP server. 016-456 Received a message from the SNTP server saying that it was not synchronized with the standard time source. Check the SNTP server settings. 016-500 016-501 016-502 An error occurred during data write processing.
15 Problem Solving Code 386 Description and Remedy 016-526 An LDAP server SSL authentication error occurred. The server name set on the machine is not the same as the information in the certificate. Set the correct LDAP server address on the machine and in the certificate. Or, set [LDAP SSL/TLS Communication] under [SSL/TLS Settings] to [Disabled] to avoid the error. 016-527 An LDAP server SSL authentication error occurred. The error was caused by the software. Contact the Xerox Welcome Center.
Fault Codes Code Description and Remedy 016-554 An Authentication Agent error occurred. The login name or password for obtaining domain user information was not correct. Enter the correct login name and password. 016-555 A timeout occurred while Authentication Agent was to be connected to the database or to Active Directory. Check if Authentication Agent is able to be connected to the database or to Active Directory. For more details, refer to the manual provided with Authentication Agent.
15 Problem Solving Code 388 Description and Remedy 016-579 The machine failed to transfer data via FTP using the Scan to PC service because the scanned image could not be saved in the FTP server after connection. Check if the FTP server’s save location is correct. 016-580 The machine failed to transfer data via FTP using the Scan to PC service because the file or folder name on the FTP server could not be retrieved after connection. Check the access privilege to the FTP server.
Fault Codes Code Description and Remedy 016-590 The machine failed to transfer data via FTP using the Scan to PC service because the file could not be saved in the FTP server; [File Name Conflict] may be set to [Do Not Save]. Set [File Name Conflict] to any item other than [Do Not Save]. 016-591 The machine failed to transfer data via FTP using the Scan to PC service because the filing policy was invalid.
15 Problem Solving Code 390 Description and Remedy 016-706 The hard disk ran out of space, because the number of Secure Print users reached its maximum. Delete unnecessary Secure Print jobs from the machine. 016-707 The Sample Print feature is not available due to a malfunction of the hard disk. Contact the Xerox Welcome Center. 016-708 An annotation cannot be added due to insufficient hard disk space. Delete unnecessary documents from the disk.
Fault Codes Code Description and Remedy 016-726 The printer language was not selected automatically. The probable causes are as follows: • PostScript data was sent to the machine, but the PostScript Kit was not installed on the machine. • PDF data was sent directly to the machine using the lpr command, but the HDD was defective. Contact the Xerox Welcome Center. • PCL data was sent to the machine, but the optional emulation kit was not installed on the machine.
15 Problem Solving Code 392 Description and Remedy 016-746 Received a PDF file containing unsupported functions. Use a print driver to print the file. 016-747 An error occurred while annotation image data was being processed due to insufficient memory. Take one of the following actions: • Increase the annotation image size. • Reduce the number of the images in [Page Layout] > [Repeat Image]. • Contact the Xerox Welcome Center if the problem persists.
Fault Codes Code Description and Remedy 016-766 An error occurred on the SMTP server. 016-767 Unable to send e-mail due to the wrong e-mail address. Verify the e-mail address, and try sending the e-mail again. 016-768 Unable to connect to the SMTP server due to the incorrect e-mail address of the machine. Check the e-mail address of the machine. 016-769 The SMTP server does not support delivery confirmation (DSN). Send e-mail without the DSN setting.
15 Problem Solving Code 394 Description and Remedy 016-786 The scanned data could not be written due to insufficient space on the hard disk. Delete unnecessary data, or initialize the hard disk if the saved data are not needed. 016-787 The server IP address set to the job template is incorrect. Specify the correct job template. 016-788 Failed to retrieve the file from the web browser. Take one of the following actions, and then try retrieving again. • Refresh the browser page.
Fault Codes Code Description and Remedy 018-501 The machine did not have a server certificate/secret key when it was powered on, and thus could not enable the SSL server required for Xerox Secure Access authentication. Generate a server certificate or disable the Xerox Secure Access feature. 018-502 018-503 Your computer is not permitted to log in to the SMB server. Check the properties settings of your user account to see if your computer has access permission to the SMB server.
15 Problem Solving Code 396 Description and Remedy 018-530 A Custom Services authentication error occurred. Check the authentication settings. 018-531 The scan job could not be executed. Try again. Contact the Xerox Welcome Center if the problem persists. 018-532 There are too many scan jobs in process to create a new job. Up to three jobs can be transferred via networks at the same time. Or the system has too small space to create a new scan job. Wait for a while, and try again.
Fault Codes Code Description and Remedy 018-568 SSL access to the HTTP server failed. Check if your computer is connected to the HTTP server. Also check if the SSL is enabled, and if the HTTP server name and path are correctly set. 018-569 The HTTP server certificate may have a problem. Check if your computer is connected to the HTTP server. Also check if the SSL server certificate for the HTTP server is registered on the machine and if the certificate is valid.
15 Problem Solving Code 398 Description and Remedy 018-584 Communication with the Netware server was interrupted. Check if your computer is connected to the Netware server. If the problem persists, run DSREPAIR at the server console on the Netware server. 018-585 Connection to the Netware server failed. Check if your computer is connected to the Netware server, and if the specified folder or file is in use by another user.
Fault Codes Code Description and Remedy 018-704 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 4 (size limit exceeded) during the address book query. Review the search conditions and search root entry, then repeat the same operation. Contact the network administrator if the problem persists. 018-705 An LDAP server protocol error occurred in the address book operation.
15 Problem Solving Code 400 Description and Remedy 018-719 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 19 (constraint violation) during the address book query. An attribute value specified violates some constraint. Check the LDAP server status. 018-720 An LDAP server protocol error occurred in the address book operation.
Fault Codes Code Description and Remedy 018-752 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 52 (unavailable) during the address book query. The server is unavailable. Wait a while, then repeat the same operation. Contact the network administrator if the problem persists. 018-753 An LDAP server protocol error occurred in the address book operation.
15 Problem Solving Code 402 Description and Remedy 018-781 An LDAP server protocol error occurred in the address book operation. The machine could not connect to the server. Use the following methods: • Check the network cables are connected. • Check the target server’s operating status. Check that the server name in the [LDAP Server/Directory Service] settings in [Remote Server/Directory Service] is correct. 018-782 An LDAP server protocol error occurred in the address book operation.
Fault Codes Code Description and Remedy 018-794 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 94 (result no longer available) during the address book query. Check the LDAP server status. 018-795 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 95 (result still available) during the address book query. Check the LDAP server status.
15 Problem Solving Code 404 Description and Remedy 027-443 The auto stateless IPv6 address 2 of the machine is duplicated on the network. Change the auto stateless IPv6 address 2 of the machine, or the address of the other device. 027-444 The auto stateless IPv6 address 3 of the machine is duplicated on the network. Change the auto stateless IPv6 address 3 of the machine, or the address of the other device. 027-445 The IPv6 address manually set for the machine is invalid. Correct the IPv6 address.
Fault Codes Code Description and Remedy 027-516 The machine failed to transfer data via SMB using the Scan to PC service because the SMB server was not found. Take one of the following actions, and try again: • Check the following to see if the destination SMB server and the machine are set up properly for network communication: - Check if the network cables are plugged in securely. - Check the TCP/IP settings. - Check the communication status of port 137 (UDP), port 138 (UDP), and port 139 (TCP).
15 Problem Solving Code 406 Description and Remedy 027-521 During data transfer via SMB using the Scan to PC service, the suffix of the file name or folder name exceeded the limit on the SMB server. Change the file name or destination folder on the SMB server. Or, move or delete the files from the destination folder.
Fault Codes Code Description and Remedy 027-529 During data transfer via SMB using the Scan to PC service, an unexpected error has occurred on the SMB server, or an unexpected internal error has occurred on the machine. Log in to the server from another computer using the same user name to see if a file can be written into the same save location on the server. If the problem persists, it may be an internal error. Contact the Xerox Welcome Center.
15 Problem Solving Code 408 Description and Remedy 027-572 027-573 027-574 027-576 027-578 An SMB protocol error occurred. Perform the same operation again. Contact the Xerox Welcome Center if the problem persists. 027-584 An SMB protocol error occurred. The SMB server is operating in share security mode. The SMB server is probably set on the Windows 95, Windows 98, or Windows ME OS. Set the SMB server on an OS other than Windows 95, Windows 98, or Windows ME.
Fault Codes Code Description and Remedy 027-712 The S/MIME certificate for the received e-mail has expired or is not trusted. Ask the sender to send e-mail with a valid certificate. 027-713 The reception of the e-mail was rejected, because the e-mail contents had been altered during transmission. Notify the sender of the possibility of falsification, and request the sender to resend the e-mail.
15 Problem Solving Code 410 Description and Remedy 027-744 There is a problem in the domain name of the job template server. Check the connection to the server. Also check if the domain name is registered on the DNS server. 027-745 The address of the DNS server is not registered on the machine. Register the address of the DNS server on the machine, or directly specify the job template server with its IP address. 027-746 The protocol setting of the job template server is not correct.
Fault Codes Code Description and Remedy 027-797 The output destination is not correct. Specify the correct destination, and resend the e-mail. 033-310 If the machine is equipped with two or more lines, the Fax Billing feature cannot be set to ON. Contact the Xerox Welcome Center to disable the Fax Billing feature, or to change the machine to the single-line configuration. 033-363 A fax error occurred. Switch off the machine, and then switch it on again.
15 Problem Solving Code 412 Description and Remedy 033-735 A fax error occurred. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 033-736 The transmission was cancelled, because the data size exceeded its upper limit. 033-737 A fax error occurred. Perform the same operation again. 033-738 Abnormal JBIG image data was received. No user action is required. 033-740 The print job for the received fax document was cancelled.
Fault Codes Code Description and Remedy 034-511 An error occurred during relay broadcasting. Check that the relay station is correctly registered with the speed dial code. Also, check the destination numbers registered at the relay station. 034-512 An endless loop was detected in the remote relay broadcasting. Check that the relay station is correctly registered with the speed dial code. Also, check the destination numbers registered at the relay station. 034-513 Received an invalid command.
15 Problem Solving Code 414 Description and Remedy 034-734 An internal error occurred. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 034-796 The fax number is invalid. Check the number, and try again. 034-797 A communication parameter error occurred. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 034-798 A parameter error occurred.
Fault Codes Code Description and Remedy 035-723 035-724 A communication error occurred. Fax transmission: Check the fax number. Check if the specified features are supported on the destination machine. Fax reception: Ask the sender to try again. 035-725 Refer to 034-511. 035-726 A communication error occurred. Fax transmission: Check the fax number. Check if the specified features are supported on the destination machine. Fax reception: Ask the sender to try again.
15 Problem Solving Code 416 Description and Remedy 036-500 to 036-542 036-700 to 036-777 A fax error occurred. Check the fax settings and the fax number, and then try again. Contact the Xerox Welcome Center if the problem persists. 036-778 036-779 Communication was interrupted on the destination machine. Ask the sender to try again. 036-780 036-781 036-782 036-783 036-784 036-785 A fax error occurred. Check the fax settings and the fax number, and then try again.
Fault Codes Code Description and Remedy 047-217 A communication error occurred between the main unit and the High Capacity Feeder. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 047-218 A communication error occurred between the main unit and a tray module. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 062-210 The document feeder malfunctioned.
15 Problem Solving Code 418 Description and Remedy 116-220 The machine failed to move onto the Download mode. Contact the Xerox Welcome Center. 116-392 The Printer or PostScript kit is attached to an improper slot on the controller board. Attach the Printer or PostScript kit to the correct slot. 116-701 Unable to print double-sided due to insufficient memory. Check if memory is installed correctly. If the problem persists, contact the Xerox Welcome Center.
Fault Codes Code Description and Remedy 124-706 The folding setting was cancelled. Check the folding setting, and try again. 124-708 The output destination was changed to the center tray. Check if the specified size paper is loaded in a paper tray. 124-709 The document exceeded the maximum number of pages that can be stapled. Reduce the number of pages, or cancel the stapling setting, then try printing again.
15 Problem Solving Message Description and Remedy A fault has occurred. The machine has rebooted. If the problem persists, call for service. The machine was restarted due to a fault. Resume normal operations. If the problem persists, contact the Xerox Welcome Center. Processing has been cancelled due to an error. See User Guide for information on fault code. The machine operation has stopped due to a fault. Restart the job.
16 Appendix This chapter describes the machine specifications, emulation parameters supported on the machine, how to upgrade the machine software, and how to configure Xerox Extensible Interface Platform. Specifications – page 421 Emulation Parameters – page 427 Machine Software Upgrade – page 430 Xerox Extensible Interface Platform (XEIP) – page 431 Specifications Use the specifications listed below to identify the capabilities of the machine.
16 Appendix WorkCentre 5225 A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (1 sided) A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (2 sided) A3/11 × 17” SEF: 14 cpm (cycles per minute) (1 sided) A3/11 × 17” SEF: 9 cpm (cycles per minute) (2 sided) WorkCentre 5230 A4/8.5 x 11" LEF: 30 cpm (cycles per minute) (1 sided) A4/8.
Specifications NOTE: The standard sizes of documents that can be detected vary depending on the paper size table specified by the System Administrator. For information on setting the paper size table, refer to Paper Size Settings in the Setups chapter on page 78. Paper Supply NOTE: The standard sizes of documents that can be detected vary depending on the paper size table specified by the System Administrator.
16 Appendix Envelope Tray Supported Envelope Types: Commercial 10 Envelope LEF, Monarch Envelope LEF, DL Envelope LEF, C5 Envelope LEF Stackability (Height): 43 mm or less Auto Size Sensing: No Paper Output Center Tray Capacity: Without Finisher: 500 sheets of 80 g/m2 (20 lb bond) paper With the Office Finisher LX: 250 sheets of 80 g/m2 (20 lb bond) paper Paper Sizes: A6 LEF, A5 SEF, A5 LEF, A4 SEF, A4 LEF, A3 SEF, B6 SEF, B5 SEF, B5 LEF, B4 SEF, 5.5 x 8.5” SEF, 5.5 x 8.5” LEF, 7.25 x 10.5” SEF, 7.
Specifications Office Finisher LX Capacity: Center Tray (Exit 2): 200 sheets Finisher Tray (without Booklet Maker): For paper of more than 216.0 mm in length: When not stapled: 1000 sheets When stapled: 75 sets or 750 sheets For paper of 216.0 or less in length: When not stapled: 2000 sheets When stapled: 100 sets or 1000 sheets (1 staple), 75 sets or 750 sheets (2 staples) Finisher Tray (with Booklet Maker): For paper of more than 216.
16 Appendix Specifications for the Fax Service Fax Transmission Speed Automatic fallback: 33.6 Kbps Page Transmission Time - ITU No. 1 document 33.6 Kbps (standard): less than 4* seconds (*: reference data) Telephone Line Type Standard public analogue switched telephone line or equivalent Compatibility Super G3, ECM, G3 Resolution Capability Standard: 200 × 100 dpi (8 × 3.85 lines/mm) Fine: 200 × 200 dpi (8 × 7.7 lines/mm) Superfine: 400 × 400 dpi (16 × 15.
Emulation Parameters Emulation Parameters The emulation parameters for PCL and PDF direct printing can be changed as necessary. For information on how to change parameter values, refer to Print Mode in the Machine Status chapter on page 51. PCL Emulation Parameter Paper Tray Item No. 201 Value 0: Auto (Default) 1: Tray 1 2: Tray 2 3: Tray 3 4: Tray 4 5: Tray 5 (Bypass) 6: Tray 6 (HCF) Selects the paper tray.
16 Appendix Parameter 2 Sided Print Item No. 206 Value 0: Off (Default) 1: On Sets whether to enable double-sided printing.
Emulation Parameters Parameter Item No. Value Symbol Set 208 0: Roman 8 (Default) 1: ISO 8859-1 Latin 1 2: ISO 8859-2 Latin 2 3: ISO 8859-9 Latin 5 4: ISO 8859-10 Latin 6 5: PC-8 6: PC-8 DN 7: PC-775 8: PC-850 9: PC-852 10: PC-1004 (OS/2) 11: PC Turkish 12: Windows 3.1 Latin 1 13: Windows 3.1 Latin 2 14: Windows 3.1 Latin 5 15: DeskTop 16: PS Text 17: MC Text Font Size 209 400-5000 (Default: 1200): Specifies the point size of a font in increments of 25. The value of 100 represents 1 point.
16 Appendix PDF Direct Printing Parameter Item No. Value Print Sets 401 1-999 (Default: 1): Specify the number of print sets. 2 Sided Print 402 0: Off (Default) 1: LEF Binding 2: SEF Binding Specifies which edge of paper is to be bound for double-sided printing. Print Mode 403 0: Standard (Default) 1: Fast 2: High Quality Selects the print mode. Sort 404 0: Off (Default) 1: On Sets whether to enable sorting.
Xerox Extensible Interface Platform (XEIP) 6. Download the software file: a) Obtain the new software upgrade file (Controller ROM or Controller + PS ROM) for your machine from the www.xerox.com web site, or from your Xerox Customer Support Representative. b) Download the upgrade file to a local or network drive. You will be able to delete the file after the upgrade procedure. c) Extract the .bin file from the .zip archive. At Your Workstation 1.
16 Appendix Configuring XEIP At your workstation 1. Open your web browser. 2. Enter the IP address of the machine in the [Address] or [Location] field. 3. Click [Enter] to access CentreWare Internet Services. 4. Enable the machine for EIP applications: a) Click the [Properties] tab. b) Click the [Services] folder, and then the [Custom Services] link. c) On the [Custom Services] page, select the [Enabled] button. d) Click [Apply]. 5.
Xerox Extensible Interface Platform (XEIP) f) Click [Apply]. EIP applications can now register to the machine.
16 Appendix 434
Index 17 Index Numerics 2 Pages Up On Receipt ....................................113 2 Sided Copying .................................................85 2 Sided Printing ................................................113 2 Sided Report ....................................................74 802.1x authentication ........................................330 A Access Control - Authentication ........................140 Account Administration features and services .................................
Index Auto Configured IPv6 Address ...........................93 Auto Display of Login Screen .............................69 Auto Job Promotion ............................................77 Auto Job Release ...............................................67 Auto Paper Off ....................................................88 Auto Print ............................................................67 Auto Reduce On Receipt ..................................112 Auto Tray Switching ............................
Index Cover C, paper jams .........................................347 Cover E, paper jams .........................................347 Covers - Cover Tray ...........................................88 Create Authorization Groups - Authentication ................................................141 Create Fax Group Recipients - Setup ...............131 Create Job Flow Sheet - Setup .........................125 Create Job Flow Sheet Keywords Setup ..........................................................
Index Fax Screen Default ...........................................109 Fax Service .........................................................77 Fax Service Settings .........................................109 Fax Control ................................................. 111 Fax Defaults ...............................................109 Fax Received Options ................................ 114 Internet Fax Control ....................................116 Local Terminal Information .........................
Index High Capacity Tandem Tray .......................348 Tray 5 (Bypass) ..........................................349 Trays 1, 2, and 3, 4 ....................................348 Job Complete Tone 1 .........................................67 Job Complete Tone 2 .........................................67 Job Counter Report ............................................56 Job Flow Error Report .................................. 57, 74 Job Flow Service Settings ................................
Index Microsoft Networking ........................................251 Computer Setup .........................................255 Information Checklist ..................................251 Network Communication Setup ..................253 SMB Environments .....................................252 SMB Installation .........................................252 Test Print ....................................................255 Millimeters/Inches ...............................................83 Min.
Index PostScript Font Substitution .............................104 PostScript Memory ...........................................101 PostScript Paper Supply ...................................104 Power Saver/Energy Saver Timers ....................67 preparing paper for loading .................................17 Preshared Key ....................................................99 Print emulation parameters .................................427 PCL emulation ............................................
Index S S/MIME Communication .....................................98 S/MIME Settings .................................................98 Sample Job .........................................................88 Sample Set .........................................................45 Saturation .........................................................108 Save Deleted Faxes .........................................112 Save Undelivered Faxes ...................................112 Saved Faxes - Auto Delete ........
Index SMTP AUTH Password ......................................96 SMTP Server Name / IP Address .......................96 SMTP Server Port Number .................................96 SMTP Server Settings ........................................96 SNMP .................................................................92 SOAP ..................................................................92 Software Download .............................................83 Software Options ....................................
Index HP-UX ........................................................238 Information Checklist ..................................232 Installation Procedure .................................233 Network Communication Setup ..................233 Printer Status ..............................................243 Printing .......................................................240 problem solving ..........................................369 Solaris ........................................................236 SunOS .
